Name: The Lexington Hotel, Autograph Collection
Address: 511 Lexington Avenue at 48th Street, Turtle Bay, New York, New York (und Umgebung), New York, USA, New York (und Umgebung), New York County, US
Price range: 227 $–1.371 $ per night
Rating: 8.2

Was Gäste sagen

Im The Lexington Hotel, Autograph Collection, loben Reisende die zentrale, fußläufige Lage in Midtown East und die freundliche Atmosphäre, während die Meinungen zu Größe und Zustand der Zimmer, der Reaktionsfähigkeit des Service, der Zuverlässigkeit der Aufzüge und den zusätzlichen Gebühren, die verwirrend oder kostspielig erscheinen, gemischt sind.

Die Gäste schätzen oft die komfortablen Betten, den starken Wasserdruck in der Dusche und die lebhafte, historische Lobby und Bar. Viele vermissen grundlegende Annehmlichkeiten im Zimmer, wie einen Kühlschrank oder eine Kaffeemaschine, und einige finden Speisen und Getränke vor Ort, einschließlich des Frühstücks, im Verhältnis zum Preis zu teuer. Erwarten Sie eine gut gelegene, charmante Basis mit Komfort, aber rechnen Sie mit Kompromissen bei der Größe und zusätzlichen Gebühren.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Eine lebhafte Lobby und Bar, ein angrenzendes Starbucks und kostenloses Mineralwasser sind positiv hervorzuheben. Es wird jedoch von wiederkehrenden Ausfällen und langsamer Fahrt der Aufzüge berichtet, und das Valet-Parking ist teuer und gelegentlich mit Verzögerungen verbunden.

Reinigung

Viele Gäste fanden die Zimmer sauber und mit komfortablen Betten ausgestattet. Andere berichteten von unregelmäßiger Zimmerreinigung und mangelnder Instandhaltung, einschließlich Schimmel- oder Modergeruch, muffigen Zimmern, zurückgelassenem Haar und gelegentlichem Schädlingsbefall.

Zimmer

Die Zimmer sind klein und wirken oft veraltet, mit winzigen Badezimmern und begrenzten Annehmlichkeiten im Zimmer (in der Regel kein Kühlschrank oder eine Kaffeemaschine). Komfortable Betten und starker Wasserdruck in der Dusche sind üblich, während Lärm und eine unzuverlässige Klimaanlage oder Heizung wiederkehrende Beschwerden sind.

Dienstleistung

Der Service wird häufig als freundlich und hilfsbereit beschrieben, aber lange Warteschlangen beim Check-in, Personalmangel und schlechte Erreichbarkeit am Telefon kommen in mehreren Bewertungen vor. Es kommt auch zu Rechnungsfehlern und Verwirrung bei den Gebühren.

Ähnliche Gästebewertungen

10

Charl

19. Okt. 2025

·

Aufenthalt am 2 Nächte

Clean rooms, staff was helpfull and helped with early checkin en later checkout.

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8

Denese

1. Sept. 2025

·

Aufenthalt am 3 Nächte

Basically a solidly good stay. Only one room complaint ...the water didn't fully drain in the tub/shower and the phone in the room didn't work to reach the front desk or room service. Otherwise a comfortable bed and lively lobby, bar and breakfast areas. Very nice staff! Picked it for location which is also great. The bonvoy brand is one of my go to's.

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6

Paula Jayne

30. Aug. 2025

·

Aufenthalt am 2 Nächte

Staff was excellent— extremely customer focused and friendly. Hotel seems understaffed though, and waiting in line seems excessive. Rooms are comfortable but need upgrades. Mattress and furniture were worn out. Upholstered signed was frayed and sunken in. Facilities need some work. There are multiple elevators that don’t work, and at peak times, it could take 30 minutes to get an elevator. At check in, I was assigned to a room someone else had left dirty. Staff was great in resolving the problem, even upgrading my room, but the slept in bed and tub of filthy bathwater was a real negative.

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10

Richard

24. Aug. 2025

·

Aufenthalt am 3 Nächte

The staff was absolutely on top of it friendly warm and kind especially Celeste told me and my wife good places to eat and areas to catch great views of landmarks the location was great and am booking for Christmas time already.

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4

Brenda

15. Aug. 2025

·

Aufenthalt am 1 Nacht

Check in was at 4pm. They had 1 staff working and we had to wait over 20 mins in line to check in. Once we reached the counter we were told that rooms were unavailable. The staff seemed unfazed by the long line and unhappy guests. Having one person working reception during check in time on a Sat in NYC is unacceptable. We had to leave our bags unable to change before heading to a Broadway show, that we had booked based on hotel check in time. We then discovered the next morning that the wrong card was charged for the room. Based on the already poor customer service we chose not to bring this up. Later that day a rep from the hotel had the nerve to call us and try to sell us more reservations at a later date. When I expressed my frustrations of the day she simply stated that she would write it down. I’ve been to this hotel before and it was great which is why we came back. But never again.

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2

Jordan

12. Juli 2025

·

Aufenthalt am 2 Nächte

‘Amenity fee’ is BS because you don’t really get any amenities. When we arrived (early even) it seemed like EVERY guest had the same check in time schedule and it created the longest line just to get our key- they were poorly prepared for all those people (tho this HAS to be a daily event if it’s the same check in time for everyone- so I suppose it’s just poor service) the staff was rude, the guests were confused, and the rooms are tinnnnyyy (and not just ‘New York’ tiny like ‘I can’t believe I spent this much’ tiny’ Wouldn’t recommend- the location was convenient but that’s about all the good I can say….

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8

Miriam De Lourdes

30. Apr. 2025

·

Aufenthalt am 1 Nacht

The hostess in reception was the only disappointing point of my stay.

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2

Alexandra

28. Apr. 2025

·

Aufenthalt am 1 Nacht

I would never stay at this property again. I called to confirm my reservation at the front desk because I had 4 rooms and was hung up on repeatedly by the concierge. After trying to confirm, they told me I didn’t have a reservation even though I had the name, receipt and confirmation number. A man at the front desk called me rude for asking him to try to find my reservation again. While it was finally resolved, I was told it was my fault and that I should know how to travel better - I don’t even know what that means. Elevators took a very long time and many were out of order throughout the weekend. We were charged $3 per bag to store them after we checked out. This had to be done in cash. The rooms were fine but the staff made it completely unpleasant (except for a few kind individuals at check in) but I’ve never felt more uncomfortable at a Marriott and would recommend not visiting New York before staying here.

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6

Stephanie

22. Feb. 2025

·

Aufenthalt am 3 Nächte

Staff was very friendly and helpful with check in. Easy to walk everywhere, close to grand central station. The breakfast buffet wasn’t really worth $58. Someone had a key to my room and tried to come in one evening. They didn’t announce themselves or knock but luckily we had the secondary lock engaged. I called down to the front desk to ask and they said they would look in to it but I never received any information.

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4

Katja Rossa De

16. Sept. 2024

·

Aufenthalt am 2 Nächte

My daughter and I stayed at the Lexington for two nights. The room was rather spacious for New York standards and very clean. The location is great with different kinds of public transportation options. It was a bit unusual to pay $3 per luggage for storage but still ok. What bothered my daughter and me was the unprofessional service at the reception at check in and especially at checkout. When I mentioned that the hotel had billed me a destination fee for 3 nights instead of for 2 nights, the receptionist reacted rudely and tried to convince me that I was in the wrong. I have worked in the hospitality service for many years and honestly expect a better customer service from a chain like Marriott. My daughter and I visit New York regularly for Broadway shows but we will definitely not stay in the Lexington again.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Zentral und sehr fußläufig in Midtown East, in der Nähe von Grand Central, der Fifth Avenue, dem Rockefeller Center und dem Times Square. Einige erwähnen temporäre Lärmbelästigung durch Straßenbauarbeiten.

Gastronomie

Das Frühstück und die Bar sind bequem, und einige genossen das Buffet und die Cocktails, aber die Preise sind hoch und die Öffnungszeiten oder die Speisekarte können begrenzt sein. Es gibt keinen Zimmerservice.

Monat	Durchschnittspreis
Januar	199 $
Februar	206 $
März	274 $
April	328 $
Mai	383 $
Juni	407 $
Juli	341 $
August	287 $
September	523 $
Oktober	472 $
November	409 $
Dezember	540 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $641	15	16 $781	17 $464	18 $397	19 $463
20 $515	21 $1.073	22	23 $1.371	24 $682	25 $504	26 $426
27 $248	28 $364	29 $586	30 $554

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $364	2 $373	3 $392
4 $227	5 $364	6 $702	7 $696	8 $423	9 $498	10 $516
11 $299	12 $364	13 $622	14 $650	15 $364	16 $392	17 $392
18 $285	19 $364	20 $698	21 $648	22 $366	23 $392	24 $392
25 $300	26 $364	27 $615	28 $572	29 $343	30 $380	31 $555

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Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Deluxe-Zimmer, 2 Doppelbetten

Junior-Suite

Suite, 1 Schlafzimmer (Balcony)

Suite, 1 Queen-Bett

Standardzimmer, 1 King-Bett

Executive-Zimmer, 1 King-Bett

Standardzimmer, 1 Queen-Bett

Suite, 2 Schlafzimmer (Balcony)

Standardzimmer, 1 Queen-Bett (Mobility Accessible, Tub)

Suite, 1 Schlafzimmer

Gästebewertungen

Sehr gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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