Ramada by Wyndham Newburgh/West Point

The property was absolutely filthy. My supposed non-smoking room wreaked of smoke to the point that my lungs were burning. That is by far one of the worst hotel experiences I have ever had. That property has no business being open and accepting guests.

The place was iry! I really didn't know how to cancel the room. When we got there, the bottom half of motel the windows were covered with paper, half of it falling off. When I went inside, I noticed the restaurant was closed and the clerk said it was no longer operating. I asked where the Longhorn Restaurant was and she didn't know that either. It was at the bottom of the hill, about 1/4 mile away, if that. One of the side doors had been held open with a trash can. I would think that would allow anyone to come in without checking in first. But I think there was only one other room rented in the whole place. There was only one other car at 5 am in the morning. The halls were freezing. The room was very old, very tired of being used and should also be renovated. I have never had to put my bath towels on the chair because it looked so dirty. Too bad, it looked like in it's day, it must have been quite beautiful.

Needs repairs in our room Wyndham needs to help maintain these properties The last few stays not what they used to be Will switch to Marriott

Check in counter is behind plexiglass. Kids were fighting in the parking lot. Hallway smelled like weed. Nonsmoking room smelled like smoke. Don’t stay here.

Poor cleaning of both the room and hallways. Heating/cooling is 30 year old window unit.