Westgate Smoky Mountain Resort & Spa

The resort is beautiful, but staff is indifferent and nonchalant , many of the advertised amenities where closed for repair, and there were additional charges on my bill after I arrived which negated the discounted price on hotels.com.

We have stayes here the last 3 years on our trip to Gatlinburg we love it

Unfortunately the water park was closed and I was not informed about it until I checked in. It was one of the main reasons for choosing the resort so I was disappointed by that. Other than that everything was great. The cabin was very clean and the property was very easy to access all the accommodations.

The location is absolutely stunning, affordable, and offers plenty to do without having to leave the grounds. They offer shuttle buses to take you around the resort. Please note: the water park does cost additional funds: but it’s absolutely worth it.

Will definitely be our go to place in the future. Loved it