Best Western Plus Lozenetz Hotel
From
82 US$
/ noche
Selecciona fechas para ver precios y disponibilidad
From
82 US$
/ noche
Precios medios mensuales
En Best Western Plus Lozenetz Hotel, los precios por noche son de 104 US$ de media en el mes más barato (junio) y de 108 US$ en el mes más caro (mayo), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| mayo | 108 US$ |
| junio | 104 US$ |
M
J
Más caro: mayo (aprox. 108 US$)
Más barato: junio (aprox. 104 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos. Recorre rápida y cómodamente las principales atracciones de la zona...
Servicios
Relájate en el spa completo, que ofrece masajes. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos. Recorre rápida y cómodamente las principales atracciones de la zona gracias al servicio de transporte (de pago).
Servicios empresariales
Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia (de pago).
Comida
Tienes un restaurante y una cafetería a tu disposición para comer algo, pero si lo prefieres, puedes llamar al servicio de habitaciones con horario limitado de este hotel. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno completo gratuito.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 31 habitaciones con aire acondicionado, minibar y televisión de pantalla plana. Para los momentos de ocio, tendrás un televisor con canales por cable y conexión a Internet por cable y wifi gratis. El cuarto de baño está provisto de ducha, artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono.
Ubicación
Si decides alojarte en Best Western Plus Lozenetz Hotel, disfrutarás de una fantástica ubicación en pleno centro de Sofía, a menos de diez minutos a pie de Park Center y Museo de la Tierra y el Hombre. Además, este hotel spa se encuentra a 0,9 km de Parque Borisova Gradina y a 1,7 km de Museo Arsenal de Arte Contemporáneo de Sofía.
Qué hay cerca
Park Center(0.3 millas)
Museo de la Tierra y el Hombre(0.4 millas)
Parque Borisova Gradina(0.4 millas)
Palacio Nacional de Cultura(0.7 millas)
NDK(0.8 millas)
Museo Arsenal de Arte Contemporáneo de Sofía(0.8 millas)
Plaza Bulgaria(0.8 millas)
Bulevar Vitosha(0.8 millas)
Bulevar Vitoshka(0.8 millas)
Estadio Vasil Levski(0.9 millas)
Expo 2000 Congress Centre (centro de convenciones)(0.9 millas)
Iglesia de Sveti Sedmochislenitsi(1 millas)
Estadio del Ejército Búlgaro(1 millas)
Hospital Tokuda(1.1 millas)
Jardín de Boris(1.1 millas)
El aeropuerto más cercano se encuentra en Sofía (SOF)(7.1 millas)
Aparcamiento
Restaurante
Habitaciones para no fumadores
Centro de negocios
Mostrador turístico
Servicio de tintorería
Ubicación
23, Sveti Naum Blvd, Sofía, Bulgaria
Park Center (0.3 millas)
Museo de la Tierra y el Hombre (0.4 millas)
Parque Borisova Gradina (0.4 millas)
Palacio Nacional de Cultura (0.7 millas)
NDK (0.8 millas)
Museo Arsenal de Arte Contemporáneo de Sofía (0.8 millas)
Reseñas de los huéspedes
8
Bueno
Basado en 2498 comentarios verificados
¿Quién se queda aquí?
Trabajo
25%
Pareja
29%
Familia
16%
Grupo
12%
Solo/a
15%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Best Western Plus Lozenetz Hotel, los huéspedes valoran la ubicación conveniente cerca del metro y del centro, y a menudo elogian al personal amable, pero las quejas recurrentes se refieren a la limpieza y el servicio de habitaciones inconsistentes, habitaciones anticuadas o desgastadas y una calidad del desayuno decepcionante.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Best Western Plus Lozenetz Hotel, los huéspedes valoran la ubicación conveniente cerca del metro y del centro, y a menudo elogian al personal amable, pero las quejas recurrentes se refieren a la limpieza y el servicio de habitaciones inconsistentes, habitaciones anticuadas o desgastadas y una calidad del desayuno decepcionante.
El confort de las habitaciones varía: algunos encontraron las camas cómodas y ciertas habitaciones espaciosas o modernas, mientras que otros reportaron distribuciones pequeñas y ruido de los pasillos o la calle. La capacidad de respuesta del servicio es inconsistente, con informes de una recepción poco servicial y solicitudes de limpieza o servicios no atendidas. En general, espere una base conveniente en Sofía con compensaciones en cuanto al mantenimiento y el desayuno.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
No hay suficiente información en las reseñas.
Reseñas de huéspedes relacionadas
8
Yuri
9 abr 2025
·
Se alojó 3 noches
My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.
My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.
8
Sarah Elizabeth
9 jun 2025
·
Se alojó 4 noches
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
4
Kaydashova
19 feb 2022
·
Se alojó 4 noches
Номера не соответствуют фотографиям на 100%. Все давно устаревшее, обшарпанное. Я впервые сталкиваюсь с отсутствием сервиса. Уборку за 4 дня не сделали ни разу, не вынесли мусор, вообще не заходили даже в номер. Номер был прокуренным до ужаса. Вообщем одни негативные впечатления. Расположение нормальное, интернет хорошо работает, завтрак ну так себе, тоже пойдет.
Номера не соответствуют фотографиям на 100%. Все давно устаревшее, обшарпанное. Я впервые сталкиваюсь с отсутствием сервиса. Уборку за 4 дня не сделали ни разу, не вынесли мусор, вообще не заходили даже в номер. Номер был прокуренным до ужаса. Вообщем одни негативные впечатления. Расположение нормальное, интернет хорошо работает, завтрак ну так себе, тоже пойдет.
4
Jesus Alberto
26 dic 2022
·
Se alojó 4 noches
They didnt clean the room any day. The bathroom was very dirty with black stains in the shower and we had to wear flip-flops. There were some wall paper tore in some spots. And they cheated us with the Spa anounced in the web. They don't have it
They didnt clean the room any day. The bathroom was very dirty with black stains in the shower and we had to wear flip-flops. There were some wall paper tore in some spots. And they cheated us with the Spa anounced in the web. They don't have it
2
Mehmet
9 sept 2022
·
Se alojó 1 noche
Terrible hotel dirty lots of human hair in shower and floors are full of dirt all over, no remote for television damage on my car!!! Stay clear non communication with management or reception,no sympathy of customer care or happiness
Terrible hotel dirty lots of human hair in shower and floors are full of dirt all over, no remote for television damage on my car!!! Stay clear non communication with management or reception,no sympathy of customer care or happiness
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Varios huéspedes informan sobre un mal servicio de limpieza, con habitaciones sin limpiar durante varios días y baños con suciedad o moho. Algunos críticos encontraron las habitaciones limpias, pero en general, los estándares y el mantenimiento parecen inconsistentes, con ropa de cama desgastada y problemas de mantenimiento observados.
Reseñas de huéspedes relacionadas
6
Szántó
7 oct 2022
·
Se alojó 3 noches
Here's a list of what I didn't like: 3 of the 4 lights did not work in the room. The staff needed 24 hours to find bulbs. One light stopped working again the following day. One towel had a huge hole in the middle plus some stains. I stayed 3 nights, with room service only once. Even then, my bed was not made. The shower tube was falling apart and the shower wall was leaking, resulting on water running everywhere in the bathroom.
Here's a list of what I didn't like: 3 of the 4 lights did not work in the room. The staff needed 24 hours to find bulbs. One light stopped working again the following day. One towel had a huge hole in the middle plus some stains. I stayed 3 nights, with room service only once. Even then, my bed was not made. The shower tube was falling apart and the shower wall was leaking, resulting on water running everywhere in the bathroom.
4
Ivaylo
14 sept 2022
·
Se alojó 1 noche
The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night. Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts. I haven't stayed in such a poorly run Best Western ever. We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels.
The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night. Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts. I haven't stayed in such a poorly run Best Western ever. We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels.
6
Fadya
15 sept 2022
·
Se alojó 1 noche
The room wasn’t clean.There were dust and spider webs everywhere. The bed was comfy and the bed essentials were good. The hotel overall wasn’t well maintained but it was just ok for a overnight stay after a long flight.
The room wasn’t clean.There were dust and spider webs everywhere. The bed was comfy and the bed essentials were good. The hotel overall wasn’t well maintained but it was just ok for a overnight stay after a long flight.
2
Shai
10 dic 2022
·
Se alojó 4 noches
2nd time in Sofia with my wife 2nd time in BW Lozenets.. The first time 2019 (pre Covid) was great which is why we came this time. Unlike the first time, room wasn’t clean. On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so. In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room. Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper. I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request. I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it. End of story, NOT RECOMMENDED!
2nd time in Sofia with my wife 2nd time in BW Lozenets.. The first time 2019 (pre Covid) was great which is why we came this time. Unlike the first time, room wasn’t clean. On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so. In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room. Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper. I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request. I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it. End of story, NOT RECOMMENDED!
2
Mehmet
9 sept 2022
·
Se alojó 1 noche
Dirty,unfriendly hotel stay clear
Dirty,unfriendly hotel stay clear
8
Damia
7 oct 2025
·
Se alojó 3 noches
Struttura nuova e sempre profumata, personale gentile e disponibile, camere nuove in stile moderno e sempre pulite. Il bagno piccolo ma efficiente e molto carino. La colazione unica pecca con poca scelta di cibo e bassa qualità. Per il resto lo consiglio vivamente!
Struttura nuova e sempre profumata, personale gentile e disponibile, camere nuove in stile moderno e sempre pulite. Il bagno piccolo ma efficiente e molto carino. La colazione unica pecca con poca scelta di cibo e bassa qualità. Per il resto lo consiglio vivamente!
4
KONSTANTINOS
13 dic 2022
·
Se alojó 4 noches
I stayed at the hotel for 4 nights and the room NEVER cleaned up despite our daily request to reception guys. Breakfast was not so good, especially the fried eggs. I believe that Best Western should take care of this matter and especially for the cleaning of the rooms, because I heard similar complaint from other visitors too.
I stayed at the hotel for 4 nights and the room NEVER cleaned up despite our daily request to reception guys. Breakfast was not so good, especially the fried eggs. I believe that Best Western should take care of this matter and especially for the cleaning of the rooms, because I heard similar complaint from other visitors too.
4
Kaydashova
19 feb 2022
·
Se alojó 4 noches
Номера не соответствуют фотографиям на 100%. Все давно устаревшее, обшарпанное. Я впервые сталкиваюсь с отсутствием сервиса. Уборку за 4 дня не сделали ни разу, не вынесли мусор, вообще не заходили даже в номер. Номер был прокуренным до ужаса. Вообщем одни негативные впечатления. Расположение нормальное, интернет хорошо работает, завтрак ну так себе, тоже пойдет.
Номера не соответствуют фотографиям на 100%. Все давно устаревшее, обшарпанное. Я впервые сталкиваюсь с отсутствием сервиса. Уборку за 4 дня не сделали ни разу, не вынесли мусор, вообще не заходили даже в номер. Номер был прокуренным до ужаса. Вообщем одни негативные впечатления. Расположение нормальное, интернет хорошо работает, завтрак ну так себе, тоже пойдет.
4
Jesus Alberto
26 dic 2022
·
Se alojó 4 noches
They didnt clean the room any day. The bathroom was very dirty with black stains in the shower and we had to wear flip-flops. There were some wall paper tore in some spots. And they cheated us with the Spa anounced in the web. They don't have it
They didnt clean the room any day. The bathroom was very dirty with black stains in the shower and we had to wear flip-flops. There were some wall paper tore in some spots. And they cheated us with the Spa anounced in the web. They don't have it
2
Mehmet
9 sept 2022
·
Se alojó 1 noche
Terrible hotel dirty lots of human hair in shower and floors are full of dirt all over, no remote for television damage on my car!!! Stay clear non communication with management or reception,no sympathy of customer care or happiness
Terrible hotel dirty lots of human hair in shower and floors are full of dirt all over, no remote for television damage on my car!!! Stay clear non communication with management or reception,no sympathy of customer care or happiness
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
El confort de las habitaciones varía: algunos encontraron las camas cómodas y ciertas habitaciones espaciosas o modernas, mientras que otros describieron espacios pequeños, anticuados con paredes delgadas y, ocasionalmente, ruido de la calle.
Reseñas de huéspedes relacionadas
8
Yuri
9 abr 2025
·
Se alojó 3 noches
My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.
My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.
8
Berith husum
25 feb 2022
·
Se alojó 3 noches
Rigtig gode senge, fin størrelse værelse Røgfrit værelse, men badeværelset lugtede af røg. Og det meste var ret slidt Fin kaffeautomat ved morgenmaden, resten af morgenmaden var temmelig ringe - Prisen stod ikke mål med kvaliteten
Rigtig gode senge, fin størrelse værelse Røgfrit værelse, men badeværelset lugtede af røg. Og det meste var ret slidt Fin kaffeautomat ved morgenmaden, resten af morgenmaden var temmelig ringe - Prisen stod ikke mål med kvaliteten
6
Melanie
5 nov 2025
·
Se alojó 2 noches
Das Frühstück war absolut nicht überzeugend. Zimmer sehr klein.
Das Frühstück war absolut nicht überzeugend. Zimmer sehr klein.
4
Ivaylo
14 sept 2022
·
Se alojó 1 noche
The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night. Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts. I haven't stayed in such a poorly run Best Western ever. We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels.
The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night. Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts. I haven't stayed in such a poorly run Best Western ever. We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels.
8
eric
4 jun 2025
·
Se alojó 1 noche
Très bien mais très chaud dans les chambres avec un ac defaillant
Très bien mais très chaud dans les chambres avec un ac defaillant
8
Sarah Elizabeth
9 jun 2025
·
Se alojó 4 noches
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
8
Damia
7 oct 2025
·
Se alojó 3 noches
Struttura nuova e sempre profumata, personale gentile e disponibile, camere nuove in stile moderno e sempre pulite. Il bagno piccolo ma efficiente e molto carino. La colazione unica pecca con poca scelta di cibo e bassa qualità. Per il resto lo consiglio vivamente!
Struttura nuova e sempre profumata, personale gentile e disponibile, camere nuove in stile moderno e sempre pulite. Il bagno piccolo ma efficiente e molto carino. La colazione unica pecca con poca scelta di cibo e bassa qualità. Per il resto lo consiglio vivamente!
10
Angela
9 feb 2026
·
Se alojó 1 noche
Room was comfy very convenient and staff were lovely
Room was comfy very convenient and staff were lovely
8
Lukasz
18 abr 2023
·
Se alojó 1 noche
Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
8
TATIANA
17 oct 2022
·
Se alojó 1 noche
I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind.
I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
La capacidad de respuesta del servicio es mixta, con relatos de interacciones útiles contrastados con una recepción poco acogedora y repetidas solicitudes de limpieza o artículos básicos no atendidas.
Reseñas de huéspedes relacionadas
8
elhanan
23 jun 2025
·
Se alojó 5 noches
Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request
Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request
4
Ivaylo
14 sept 2022
·
Se alojó 1 noche
The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night. Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts. I haven't stayed in such a poorly run Best Western ever. We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels.
The place is beaten down bad. The room we were in (sold as apartment :) was in very poor state of maintenance. Wall paper peeling or completely ripped, power sockets not working, carpet not clean, shower with missing and moldy grouting, curtains in disrepair and wrong size for the windows etc. etc. Windows were of poor quality- you could hear the traffic from the (busy) street outside day and night. Staff were all friendly, but they lack customer service skills and definitely lack efficiency. Shortly after we checked in, I asked for two extra pillow cases (there were two spare pillows and duvet literally thrown in the closet) and mentioned that the remote is missing from the room. We came back almost 8hrs later and there was still no remote in the room and no pillow cases either. Asked for iron- was told all irons are given and i should check in the morning if i want one. HKP would take over the entire (already narrow) corridor with bags of dirty laundry and carts. I haven't stayed in such a poorly run Best Western ever. We chose the place due to it's proximity to a place i needed to go for a meeting- next time we'll stay near the airport where there are better hotels.
10
Heidi Helene
19 abr 2025
·
Se alojó 3 noches
Pænt og rent hotel. Personalet var meget imødekommende og søde. Morgenmaden var lidt skuffende - vi kom altid en halv time før de lukkede morgenmaden og der var sjældent meget tilbage. Ellers synes jeg hotellet passede til prisen.
Pænt og rent hotel. Personalet var meget imødekommende og søde. Morgenmaden var lidt skuffende - vi kom altid en halv time før de lukkede morgenmaden og der var sjældent meget tilbage. Ellers synes jeg hotellet passede til prisen.
2
Shai
10 dic 2022
·
Se alojó 4 noches
2nd time in Sofia with my wife 2nd time in BW Lozenets.. The first time 2019 (pre Covid) was great which is why we came this time. Unlike the first time, room wasn’t clean. On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so. In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room. Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper. I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request. I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it. End of story, NOT RECOMMENDED!
2nd time in Sofia with my wife 2nd time in BW Lozenets.. The first time 2019 (pre Covid) was great which is why we came this time. Unlike the first time, room wasn’t clean. On the 2nd day when asking why the cleaning lady didn’t make our bed, changed towels and brought toilet paper, we were told that it’s being done every 2 days (why wasn’t I told this when making the reservation?!) and if we want them to change towels we need to ask in the morning to do so. In the 4 nights we’ve stayed there, not once we’ve had a cleaning lady and each night we’ve asked for towels and toilet paper though each morning we’ve asked them to clean the room. Only at night when we’ve return from the center we went to the reception and waited for them to get us towels and toilet paper. I don’t see myself as spoiled but this is too much. I payed +/- $250 to get service which I haven’t got and this is basic request. I won’t return here because having fresh towels and toilet paper is a necessary thing to have and I don’t need to go to reception and ask on a daily basis to have it. End of story, NOT RECOMMENDED!
8
Sarah Elizabeth
9 jun 2025
·
Se alojó 4 noches
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
10
Nikolay
9 ago 2025
·
Se alojó 4 noches
It is a nice hotel with great location and service.
It is a nice hotel with great location and service.
4
KONSTANTINOS
13 dic 2022
·
Se alojó 4 noches
I stayed at the hotel for 4 nights and the room NEVER cleaned up despite our daily request to reception guys. Breakfast was not so good, especially the fried eggs. I believe that Best Western should take care of this matter and especially for the cleaning of the rooms, because I heard similar complaint from other visitors too.
I stayed at the hotel for 4 nights and the room NEVER cleaned up despite our daily request to reception guys. Breakfast was not so good, especially the fried eggs. I believe that Best Western should take care of this matter and especially for the cleaning of the rooms, because I heard similar complaint from other visitors too.
10
Angela
9 feb 2026
·
Se alojó 1 noche
Room was comfy very convenient and staff were lovely
Room was comfy very convenient and staff were lovely
8
TATIANA
17 oct 2022
·
Se alojó 1 noche
I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind.
I arrived in the middle of the night as my flight was delayed. Instead of the man at reception being empathetic or at least welcoming, he was very stern and insisted on me checking out exactly on time in the morning. Hotel is on the older side but I don't mind.
2
Mehmet
9 sept 2022
·
Se alojó 1 noche
Terrible hotel dirty lots of human hair in shower and floors are full of dirt all over, no remote for television damage on my car!!! Stay clear non communication with management or reception,no sympathy of customer care or happiness
Terrible hotel dirty lots of human hair in shower and floors are full of dirt all over, no remote for television damage on my car!!! Stay clear non communication with management or reception,no sympathy of customer care or happiness
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Constantemente elogiado por su conveniencia cerca del metro y a poca distancia a pie o un corto trayecto del centro de Sofía, con fácil acceso desde el aeropuerto.
Reseñas de huéspedes relacionadas
8
Yuri
9 abr 2025
·
Se alojó 3 noches
My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.
My favorite place to stay in Sofia: reasonable rates, close to subway and a few minutes to the downtown. Facilities and rooms are not new and would require remodelling. Bedding definitely require immediate replacement: fitted sheets must be used instead of old fashion regular sheets.
8
elhanan
23 jun 2025
·
Se alojó 5 noches
Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request
Hotel close to metro station, hotel manager is very humane, cordial and helpful with every request
8
Dora
9 ago 2022
·
Se alojó 1 noche
Nice location
Nice location
8
Sarah Elizabeth
9 jun 2025
·
Se alojó 4 noches
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
10
David
27 jul 2025
·
Se alojó 2 noches
Great location near the center of Sofia. It will be a first choice for us when we visit the city.
Great location near the center of Sofia. It will be a first choice for us when we visit the city.
10
Nikolay
9 ago 2025
·
Se alojó 4 noches
It is a nice hotel with great location and service.
It is a nice hotel with great location and service.
10
Angela
9 feb 2026
·
Se alojó 1 noche
Room was comfy very convenient and staff were lovely
Room was comfy very convenient and staff were lovely
8
Phillip
13 feb 2022
·
Se alojó 3 noches
Nice simple place and friendly staff. We walked into the Centre each day and also used the metro
Nice simple place and friendly staff. We walked into the Centre each day and also used the metro
8
Lukasz
18 abr 2023
·
Se alojó 1 noche
Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre el desayuno son en su mayoría negativas, citando una selección limitada y una calidad modesta, aunque algunos huéspedes lo consideraron aceptable.
Reseñas de huéspedes relacionadas
8
Berith husum
25 feb 2022
·
Se alojó 3 noches
Rigtig gode senge, fin størrelse værelse Røgfrit værelse, men badeværelset lugtede af røg. Og det meste var ret slidt Fin kaffeautomat ved morgenmaden, resten af morgenmaden var temmelig ringe - Prisen stod ikke mål med kvaliteten
Rigtig gode senge, fin størrelse værelse Røgfrit værelse, men badeværelset lugtede af røg. Og det meste var ret slidt Fin kaffeautomat ved morgenmaden, resten af morgenmaden var temmelig ringe - Prisen stod ikke mål med kvaliteten
6
Melanie
5 nov 2025
·
Se alojó 2 noches
Das Frühstück war absolut nicht überzeugend. Zimmer sehr klein.
Das Frühstück war absolut nicht überzeugend. Zimmer sehr klein.
8
Maia
13 oct 2022
·
Se alojó 1 noche
Just an overnight stay in Sofia. Room was clean and with enough space for 2 people. The necessary basics were all provided - towels, soap, kettle, etc. Breakfast was decent. Overall would recommend if you look for a place to sleep.
Just an overnight stay in Sofia. Room was clean and with enough space for 2 people. The necessary basics were all provided - towels, soap, kettle, etc. Breakfast was decent. Overall would recommend if you look for a place to sleep.
10
Heidi Helene
19 abr 2025
·
Se alojó 3 noches
Pænt og rent hotel. Personalet var meget imødekommende og søde. Morgenmaden var lidt skuffende - vi kom altid en halv time før de lukkede morgenmaden og der var sjældent meget tilbage. Ellers synes jeg hotellet passede til prisen.
Pænt og rent hotel. Personalet var meget imødekommende og søde. Morgenmaden var lidt skuffende - vi kom altid en halv time før de lukkede morgenmaden og der var sjældent meget tilbage. Ellers synes jeg hotellet passede til prisen.
8
Sarah Elizabeth
9 jun 2025
·
Se alojó 4 noches
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
This was our first time in Sofia - the Best Western Plus was in a perfect location for the metro station (European Union Metro) which is two stops from the city centre. It was a short and easy drive from the airport and great for parking too (€10 per night). I emailed in advance of our stay to book a parking space as the underground garage isn’t that big. A small breakfast buffet was included, the hotel itself was new and modern, and the staff were so friendly and helpful. The only thing we felt let it down slightly was how thin the walls and floors are - we could hear people in the corridor and in the rooms next door as well as above us which wasn’t ideal when people came in late at night. If you’re looking for peace and quiet, definitely bring earplugs!
8
Damia
7 oct 2025
·
Se alojó 3 noches
Struttura nuova e sempre profumata, personale gentile e disponibile, camere nuove in stile moderno e sempre pulite. Il bagno piccolo ma efficiente e molto carino. La colazione unica pecca con poca scelta di cibo e bassa qualità. Per il resto lo consiglio vivamente!
Struttura nuova e sempre profumata, personale gentile e disponibile, camere nuove in stile moderno e sempre pulite. Il bagno piccolo ma efficiente e molto carino. La colazione unica pecca con poca scelta di cibo e bassa qualità. Per il resto lo consiglio vivamente!
4
KONSTANTINOS
13 dic 2022
·
Se alojó 4 noches
I stayed at the hotel for 4 nights and the room NEVER cleaned up despite our daily request to reception guys. Breakfast was not so good, especially the fried eggs. I believe that Best Western should take care of this matter and especially for the cleaning of the rooms, because I heard similar complaint from other visitors too.
I stayed at the hotel for 4 nights and the room NEVER cleaned up despite our daily request to reception guys. Breakfast was not so good, especially the fried eggs. I believe that Best Western should take care of this matter and especially for the cleaning of the rooms, because I heard similar complaint from other visitors too.
4
Kaydashova
19 feb 2022
·
Se alojó 4 noches
Номера не соответствуют фотографиям на 100%. Все давно устаревшее, обшарпанное. Я впервые сталкиваюсь с отсутствием сервиса. Уборку за 4 дня не сделали ни разу, не вынесли мусор, вообще не заходили даже в номер. Номер был прокуренным до ужаса. Вообщем одни негативные впечатления. Расположение нормальное, интернет хорошо работает, завтрак ну так себе, тоже пойдет.
Номера не соответствуют фотографиям на 100%. Все давно устаревшее, обшарпанное. Я впервые сталкиваюсь с отсутствием сервиса. Уборку за 4 дня не сделали ни разу, не вынесли мусор, вообще не заходили даже в номер. Номер был прокуренным до ужаса. Вообщем одни негативные впечатления. Расположение нормальное, интернет хорошо работает, завтрак ну так себе, тоже пойдет.
8
Lukasz
18 abr 2023
·
Se alojó 1 noche
Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
Hotel is a bit off the main streets however in fairly close walk to main pedestrian area. Comfortable bed and room was quite specious. Breakfast OK. Good value for money.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
4
Jesus Alberto
26 dic 2022
·
Se alojó 4 noches
They didnt clean the room any day. The bathroom was very dirty with black stains in the shower and we had to wear flip-flops. There were some wall paper tore in some spots. And they cheated us with the Spa anounced in the web. They don't have it
They didnt clean the room any day. The bathroom was very dirty with black stains in the shower and we had to wear flip-flops. There were some wall paper tore in some spots. And they cheated us with the Spa anounced in the web. They don't have it
10
roger
11 may 2026
·
Se alojó 2 noches
Clean, comfortable room. Front desk staff were extremely helpful and spoke good English. Breakfast was a good selection. Short walk to metro for transportation to Serdika--main sights in Sophia. Parking was on site with a reasonable cost
Clean, comfortable room. Front desk staff were extremely helpful and spoke good English. Breakfast was a good selection. Short walk to metro for transportation to Serdika--main sights in Sophia. Parking was on site with a reasonable cost
6
JISUN
23 mar 2026
·
Se alojó 1 noche
중심부와 거리가 꽤나 있고 방은 좋았으나 소음에 취약했어요. 주차료가 있고 주차장 매우 협소합니다
중심부와 거리가 꽤나 있고 방은 좋았으나 소음에 취약했어요. 주차료가 있고 주차장 매우 협소합니다
10
Melanie
16 mar 2026
·
Se alojó 1 noche
Friendly and helpful staff, modern clean room, comfy bed, nice breakfast selection and good location.
Friendly and helpful staff, modern clean room, comfy bed, nice breakfast selection and good location.
10
Angela
9 feb 2026
·
Se alojó 1 noche
Room was comfy very convenient and staff were lovely
Room was comfy very convenient and staff were lovely
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 14:00 a 05:00
Antes de la(s) 12:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-10: NO DATA
- 2026-09-11: 76.74113711387633USD
- 2026-09-12: 76.74113711387633USD
- 2026-09-13: 96.8422334618988USD
- 2026-09-14: 85.25215510556029USD
- 2026-09-15: 85.25215510556029USD
- 2026-09-16: 87.61801308898924USD
- 2026-09-17: 87.61801308898924USD
- 2026-09-18: 90.97253079885863USD
- 2026-09-19: 87.4151180878601USD
- 2026-09-20: 88.83307405262755USD
- 2026-09-21: 85.25215510556029USD
- 2026-09-22: 85.25215510556029USD
- 2026-09-23: 85.70444445925902USD
- 2026-09-24: 91.5454389039917USD
- 2026-09-25: 93.87042416983032USD
- 2026-09-26: 87.4151180878601USD
- 2026-09-27: 85.25215510556029USD
- 2026-09-28: NO DATA
- 2026-09-29: 93.87042416983032USD
- 2026-09-30: 87.4151180878601USD
- 2026-10-01: 85.75108536123656USD
- 2026-10-02: 84.31379890124511USD
- 2026-10-03: 84.31379890124511USD
- 2026-10-04: 82.27079115223692USD
- 2026-10-05: 84.31379890124511USD
- 2026-10-06: 84.31379890124511USD
- 2026-10-07: 84.73710578247069USD
- 2026-10-08: 84.31379890124511USD
- 2026-10-09: 84.31379890124511USD
- 2026-10-10: 84.86980941101073USD
- 2026-10-11: 82.69272676263427USD
- 2026-10-12: 89.58377847927855USD
- 2026-10-13: 89.13698305580138USD
- 2026-10-14: 89.13698305580138USD
- 2026-10-15: 124.12883318447875USD
- 2026-10-16: 123.46615549809265USD
- 2026-10-17: 89.58377847927855USD
- 2026-10-18: 82.27079115223692USD
- 2026-10-19: 89.55386708140563USD
- 2026-10-20: 89.13698305580138USD
- 2026-10-21: 89.13698305580138USD
- 2026-10-22: 89.13698305580138USD
- 2026-10-23: 89.13698305580138USD
- 2026-10-24: 89.13698305580138USD
- 2026-10-25: 89.13698305580138USD
- 2026-10-26: 89.13698305580138USD
- 2026-10-27: 89.55386708140563USD
- 2026-10-28: 89.13698305580138USD
- 2026-10-29: 89.13698305580138USD
- 2026-10-30: 89.58377847927855USD
- 2026-10-31: 89.13698305580138USD
- 2026-11-01: 89.60372825810241USD
- 2026-11-02: 89.13698305580138USD
- 2026-11-03: 89.6236691900177USD
- 2026-11-04: 89.13698305580138USD
- 2026-11-05: 89.13698305580138USD
- 2026-11-06: 113.2447823665161USD
- 2026-11-07: 89.13698305580138USD
- 2026-11-08: 89.6236691900177USD
- 2026-11-09: 89.13698305580138USD
- 2026-11-10: 89.60372825810241USD
Este alojamiento proporciona un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- El alojamiento cuenta con extintor.
- Es necesario reservar con antelación los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Para obtener más información sobre la política de privacidad de Best Western, visita www.bestwestern.com/privacy.
- Transporte al aeropuerto: 13.29 EUR por persona solo ida
- Aparcamiento: 10.23 EUR por día
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Habitaciones para no fumadores
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicios
Centro de negocios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Lockers Available
Aparcamiento
Aparcamiento
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
General
Restaurante
Habitaciones para no fumadores
Habitación familiar
Actividades
Jardín
Muebles de exterior
Internet
WiFi gratuito