Sarova Whitesands Beach Resort & Spa, Mombasa
266 US$
/ noche
Promedio para noviembre
Precios para Sarova Whitesands Beach Resort & Spa, Mombasa
Selecciona fechas para ver precios y disponibilidad
266 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Sarova Whitesands Beach Resort & Spa, Mombasa, los precios por noche son de 173 US$ de media en el mes más barato (mayo) y de 266 US$ en el mes más caro (noviembre), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 206 US$ |
| febrero | 195 US$ |
| marzo | 229 US$ |
| abril | 223 US$ |
| mayo | 173 US$ |
| junio | 259 US$ |
| julio | 221 US$ |
| agosto | 243 US$ |
| septiembre | 244 US$ |
| octubre | 230 US$ |
| noviembre | 266 US$ |
| diciembre | 252 US$ |
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nov · 266 US$
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Más caro: noviembre (aprox. 266 US$)
Más barato: mayo (aprox. 173 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 5 piscinas al aire libre, un tobogán acuático y un gimnasio. Este hotel de estilo ...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 5 piscinas al aire libre, un tobogán acuático y un gimnasio. Este hotel de estilo art decó ofrece además conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago). Recorre rápida y cómodamente las principales atracciones de la zona gracias al servicio de transporte (de pago).
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Las instalaciones para eventos de este hotel incluyen zona para conferencias y salas de reuniones. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.
Comida
Si tienes ganas de comer algo de cocina internacional, ve a Pavilions, uno de los 3 restaurantes de este hotel, o simplemente llama al servicio de habitaciones las 24 horas. Relájate con un refresco en el bar en la playa, en el bar junto a la piscina o en uno de los 2 bares con salón.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 335 habitaciones con decoraciones diferentes, equipadas con minibar (con algunos artículos gratuitos) y Smart TV. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con bañera y ducha independientes está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Sarova Whitesands Beach Resort & Spa, Mombasa de Mombasa está cerca del mar, a solo 5 minutos en coche de Haller Park y Centro comercial City Mall. Además, este hotel de playa se encuentra a 1,3 km de Bamburi Beach y a 6,2 km de Nyali Beach.
Qué hay cerca
Bamburi Beach(0.4 millas)
Jomo Kenyatta Public beach(0.7 millas)
Mombasa Go-Kart(1 millas)
Haller Park(1.3 millas)
Centro comercial City Mall(2.4 millas)
Shanzu beach(2.4 millas)
Mombasa beach(2.9 millas)
Nyali Beach(3.8 millas)
Centro comercial Mtwapa Mall(4.1 millas)
Parque acuático Wild Waters(4.1 millas)
Parque zoológico Mamba Village(4.5 millas)
Mtwapa Beach(4.6 millas)
Mombasa Marine National Park(5.6 millas)
English Point Beach(6.5 millas)
Mombasa Island(7.3 millas)
Mombasa (MBA-Moi Intl.)(11.6 millas)
Vipingo (VPG)(11.9 millas)
Ukunda (UKA)(27.5 millas)
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Ubicación
Along NyalI, Malindi Highway, Mombasa, Kenia
Bamburi Beach (0.4 millas)
Jomo Kenyatta Public beach (0.7 millas)
Mombasa Go-Kart (1 millas)
Haller Park (1.3 millas)
Centro comercial City Mall (2.4 millas)
Shanzu beach (2.4 millas)
Opciones de habitación
9
Habitación, 1 cama de matrimonio (Garden Facing)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
11
Habitación con 2 camas individuales (Garden Facing)
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
8
Habitación, 1 cama doble
Detalles de la oferta
1 Cama Doble
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera y ducha independientes
8
Habitación con 2 camas individuales (Pool Facing)
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
6
Suite presidencial
Detalles de la oferta
1 Cama Doble Extragrande
, 1 Cama Doble Grande
, 2 Camas Individuales
y 2 Camas Individuales
Capacidad: 8
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Bañera y ducha independientes
9
Estudio, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Bañera y ducha independientes
10
Habitación doble, 1 cama de matrimonio
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Camas plegables o supletorias (gratis)
Reseñas de los huéspedes sobre Sarova Whitesands Beach Resort & Spa, Mombasa
8.7
Fabuloso
Basado en 664 comentarios verificados
¿Quién se queda aquí?
Trabajo
25%
Pareja
24%
Familia
31%
Grupo
12%
Solo/a
5%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En numerosas reseñas sobre Sarova Whitesands Beach Resort & Spa, Mombasa, los viajeros destacan un personal cálido y acogedor, una ubicación frente a la playa con múltiples piscinas y actividades, y una comida generalmente buena, lo que lo hace popular para familias, escapadas de ocio y eventos.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En numerosas reseñas sobre Sarova Whitesands Beach Resort & Spa, Mombasa, los viajeros destacan un personal cálido y acogedor, una ubicación frente a la playa con múltiples piscinas y actividades, y una comida generalmente buena, lo que lo hace popular para familias, escapadas de ocio y eventos.
Las habitaciones se describen a menudo como cómodas y limpias, con agradables vistas al mar, aunque algunos huéspedes señalan áreas anticuadas, tamaños más pequeños, errores en la asignación o problemas con el aire acondicionado y el mantenimiento. El desayuno y los restaurantes del hotel reciben elogios frecuentes por su variedad, con críticas ocasionales sobre el café, los precios y la consistencia. La playa es pintoresca, con oportunidades para hacer snorkel, pero se menciona la presencia de algas y vendedores ambulantes, y algunos viajeros informaron interacciones serias con la seguridad. Espere un complejo frente a la playa animado y bien equipado con un servicio excepcional.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Múltiples piscinas, un spa, un club infantil, acceso a la playa con snorkel y entretenimiento animado son elogiados en las reseñas; también se mencionan los socorristas y los bares del hotel.
Reseñas de huéspedes relacionadas
10
Christopher
12 mar 2025
·
Se alojó 4 noches
Great staff and variety of quality food choices. We really enjoyed our 2 hr snorkelling trip off of the beach. The beach itself is nice for walking ,but expect some salespeople to interrupt you and a fair bit of seaweed in the water. The pools were perfect though for us and our teenagers. All in all, we thoroughly enjoyed our 4 nights at Whitesands.
Great staff and variety of quality food choices. We really enjoyed our 2 hr snorkelling trip off of the beach. The beach itself is nice for walking ,but expect some salespeople to interrupt you and a fair bit of seaweed in the water. The pools were perfect though for us and our teenagers. All in all, we thoroughly enjoyed our 4 nights at Whitesands.
10
TABARA
23 nov 2025
·
Se alojó 2 noches
Beautiful hotel, well maintained with plenty of areas where you can relax and enjoy a nice breeze! Staff was friendly and courteous. Special thanks to Nelson at the reception who changed my room to sea view, to Bernard at the restaurant and to Ruth at the Tullia spa who restored my back thanks to her divine hands.
Beautiful hotel, well maintained with plenty of areas where you can relax and enjoy a nice breeze! Staff was friendly and courteous. Special thanks to Nelson at the reception who changed my room to sea view, to Bernard at the restaurant and to Ruth at the Tullia spa who restored my back thanks to her divine hands.
10
Carmen
5 may 2025
·
Se alojó 1 noche
Great facilities and access to beach, excellent and friendly staff. Has everything you need!
Great facilities and access to beach, excellent and friendly staff. Has everything you need!
10
Birju
24 dic 2024
·
Se alojó 2 noches
We had a wonderful stay at the hotel - the food is excellent, the property is wonderful, and there are lots of pools across the hotel- including an adult only one. The only downside is that the beach is not clean - there's lots and lots of seaweed all around which if cleaned up would make a big difference
We had a wonderful stay at the hotel - the food is excellent, the property is wonderful, and there are lots of pools across the hotel- including an adult only one. The only downside is that the beach is not clean - there's lots and lots of seaweed all around which if cleaned up would make a big difference
10
Maina
30 dic 2023
·
Se alojó 4 noches
Had an excellent stay at Whitesands! Property has been impeccably maintained, food was excellent as always with lots of variety, and especially loved the daytime food stations that are always fresh and hot. Lots of activities for everyone especially the kids, decent but small gym, lots of pools, and very friendly staff. I had one issue that was promptly addressed. A !
Had an excellent stay at Whitesands! Property has been impeccably maintained, food was excellent as always with lots of variety, and especially loved the daytime food stations that are always fresh and hot. Lots of activities for everyone especially the kids, decent but small gym, lots of pools, and very friendly staff. I had one issue that was promptly addressed. A !
10
Odutola
27 ene 2026
·
Se alojó 6 noches
The rooms were always clean and no request was too much for them. There was also someone who would come during breakfast to inquire whether our room had any issues, which would then be quickly resolved The food was excellent, and the food and ice cream stalls during the day were very helpful. We had a lot of fun here and it honestly was the best resort we’ve ever stayed in. There was always an event and the new years celebration was absolutely fantastic. Missing the experience already
The rooms were always clean and no request was too much for them. There was also someone who would come during breakfast to inquire whether our room had any issues, which would then be quickly resolved The food was excellent, and the food and ice cream stalls during the day were very helpful. We had a lot of fun here and it honestly was the best resort we’ve ever stayed in. There was always an event and the new years celebration was absolutely fantastic. Missing the experience already
10
Mary
18 mar 2022
·
Se alojó 6 noches
This is our second time to stay at this hotel. Check in was very smooth and straightforward. The breakfast and dinner was full of variety and all tasted fresh. The five swimmming pools were clean and lifeguards on attendance at aĺl times. The pool staff especially Justus,were friendly and approachable. A few of the dinner staff could do with a refresher on customer service but most were helpful. It would be better to open the drinks at the table, you can then be confident that it is freshly opened.The animations team tried hard! The drink choices at the bars was vast with Eric at the Lido bar deserving a special mention on his knowledge. We would recommend this hotel for all types of groups.
This is our second time to stay at this hotel. Check in was very smooth and straightforward. The breakfast and dinner was full of variety and all tasted fresh. The five swimmming pools were clean and lifeguards on attendance at aĺl times. The pool staff especially Justus,were friendly and approachable. A few of the dinner staff could do with a refresher on customer service but most were helpful. It would be better to open the drinks at the table, you can then be confident that it is freshly opened.The animations team tried hard! The drink choices at the bars was vast with Eric at the Lido bar deserving a special mention on his knowledge. We would recommend this hotel for all types of groups.
10
Jane
27 jul 2023
·
Se alojó 6 noches
Sarova Whitesands is an excellent facility with one of the best beaches in the world. This was our second consecutive stay at the hotel. We loved it so much last year that we returned this summer and stayed for six days and we could have stayed longer. The staff is professional, courteous and responsive to requests. The food is delicious. The variety of pools provides options for children and adults and the rooms are well serviced. I used the Ozone children’s club for my son and the spa and I would give both a 5 star rating. We will be back!!!
Sarova Whitesands is an excellent facility with one of the best beaches in the world. This was our second consecutive stay at the hotel. We loved it so much last year that we returned this summer and stayed for six days and we could have stayed longer. The staff is professional, courteous and responsive to requests. The food is delicious. The variety of pools provides options for children and adults and the rooms are well serviced. I used the Ozone children’s club for my son and the spa and I would give both a 5 star rating. We will be back!!!
10
Adam
7 feb 2022
·
Se alojó 2 noches
Very nice hotel, we will come again for sure!!! Safe, nice place, nice and clean rooms, wifi works perfect (fast enough even for a video stream and facetime calls, no problems), great food (we recommend all inclusive = includes also number of drinks) and really great hotel staff: very nice, communicative, friendly, all speak very good english. ESPECIALLY MRS. JOYCE FROM COCO BAR DOES AN EXCELLENT JOB!!!
Very nice hotel, we will come again for sure!!! Safe, nice place, nice and clean rooms, wifi works perfect (fast enough even for a video stream and facetime calls, no problems), great food (we recommend all inclusive = includes also number of drinks) and really great hotel staff: very nice, communicative, friendly, all speak very good english. ESPECIALLY MRS. JOYCE FROM COCO BAR DOES AN EXCELLENT JOB!!!
10
Shaheera
29 ago 2025
·
Se alojó 2 noches
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las reseñas describen constantemente habitaciones limpias y terrenos bien cuidados, con un servicio de limpieza generalmente confiable. Algunos informan problemas como insectos en una habitación, basura en áreas públicas o problemas de mantenimiento como fugas de aire acondicionado.
Reseñas de huéspedes relacionadas
10
Virendra
3 feb 2025
·
Se alojó 4 noches
Attentive staff. Clean throughout property. Beautiful landscape. Excellent restaurants. Stayed 5 days and did not have reason to leave the property
Attentive staff. Clean throughout property. Beautiful landscape. Excellent restaurants. Stayed 5 days and did not have reason to leave the property
6
Cassandra
28 feb 2023
·
Se alojó 1 noche
The staff were outstanding. Had the best massage I have ever had at the Spa. The food was better than we have had elsewhere in Africa. The property itself was beautiful and well taken care of! The security was top notch ! However, there were bugs in the room. My friend was completely eaten up with bug bites!!! Our room location was not what was touted to be. The swimming and beach were an utter disappointment. At low tide it smelled and you couldn’t swim.
The staff were outstanding. Had the best massage I have ever had at the Spa. The food was better than we have had elsewhere in Africa. The property itself was beautiful and well taken care of! The security was top notch ! However, there were bugs in the room. My friend was completely eaten up with bug bites!!! Our room location was not what was touted to be. The swimming and beach were an utter disappointment. At low tide it smelled and you couldn’t swim.
10
Kerry
1 dic 2022
·
Se alojó 19.325 noches
Property was very clean.
Property was very clean.
10
Peter
27 ene 2023
·
Se alojó 3 noches
The hotel is really lovely. The buildings and grounds are very well maintained. It is on the beach. There are 4 swimming pools, beautifully clean and the water is perfect. Breakfast is delicious with many options. Dinner also has many options including a seafood restaurant. Fir me the dinner food is not quite right. Vegetarian is the best choice. Though there's ice-cream. Room was beautiful and well cleaned, if late in the day. Pick up worked well.overal, great
The hotel is really lovely. The buildings and grounds are very well maintained. It is on the beach. There are 4 swimming pools, beautifully clean and the water is perfect. Breakfast is delicious with many options. Dinner also has many options including a seafood restaurant. Fir me the dinner food is not quite right. Vegetarian is the best choice. Though there's ice-cream. Room was beautiful and well cleaned, if late in the day. Pick up worked well.overal, great
8
Huzefa
14 may 2022
·
Se alojó 1 noche
The stay at the hotel was good and rooms too. The AC system was good but the water leaked in the room and after requesting the service, no one came to fix it.
The stay at the hotel was good and rooms too. The AC system was good but the water leaked in the room and after requesting the service, no one came to fix it.
10
Odutola
27 ene 2026
·
Se alojó 6 noches
The rooms were always clean and no request was too much for them. There was also someone who would come during breakfast to inquire whether our room had any issues, which would then be quickly resolved The food was excellent, and the food and ice cream stalls during the day were very helpful. We had a lot of fun here and it honestly was the best resort we’ve ever stayed in. There was always an event and the new years celebration was absolutely fantastic. Missing the experience already
The rooms were always clean and no request was too much for them. There was also someone who would come during breakfast to inquire whether our room had any issues, which would then be quickly resolved The food was excellent, and the food and ice cream stalls during the day were very helpful. We had a lot of fun here and it honestly was the best resort we’ve ever stayed in. There was always an event and the new years celebration was absolutely fantastic. Missing the experience already
10
zohrab
27 ene 2026
·
Se alojó 1 noche
Beautiful location and well kept!
Beautiful location and well kept!
8
Nicolas
13 ene 2022
·
Se alojó 3 noches
Chambres confortables Nourriture bonne Gros point noir: la propreté !! Des papiers et emballages, des verres qui trainent au sol pendant des jours.... On a laissé une assiette 2 jours sans que personne ne s'en occupe sauf les oiseaux. Dommage tant de négligence pour la propreté
Chambres confortables Nourriture bonne Gros point noir: la propreté !! Des papiers et emballages, des verres qui trainent au sol pendant des jours.... On a laissé une assiette 2 jours sans que personne ne s'en occupe sauf les oiseaux. Dommage tant de négligence pour la propreté
10
Lydia
6 feb 2026
·
Se alojó 3 noches
The room was very comfortable. When we first got there the air conditioning was stuck on very cold. The came and replace the thermostat and all was perfect. Very clean quiet rooms. Nice beds. A great place to stay
The room was very comfortable. When we first got there the air conditioning was stuck on very cold. The came and replace the thermostat and all was perfect. Very clean quiet rooms. Nice beds. A great place to stay
10
Shaheera
29 ago 2025
·
Se alojó 2 noches
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser cómodas, con vistas al mar y servicios básicos fiables; algunos huéspedes mencionan elementos anticuados, distribuciones más pequeñas, errores en la asignación o problemas con el aire acondicionado.
Reseñas de huéspedes relacionadas
10
Caroline Nyambura
12 mar 2023
·
Se alojó 4 noches
Jacqueline was awesome! She changed our ground floor room to the 2nd floor for a better view of the ocean. Timothy (at lido bar) went above and beyond to make our stay memorable. The entire staff was welcoming and friendly. We enjoyed our stay as usual and will be back soon.
Jacqueline was awesome! She changed our ground floor room to the 2nd floor for a better view of the ocean. Timothy (at lido bar) went above and beyond to make our stay memorable. The entire staff was welcoming and friendly. We enjoyed our stay as usual and will be back soon.
10
Giancarlo
14 feb 2026
·
Se alojó 2 noches
the hotel is beautiful, great staff, nice rooms
the hotel is beautiful, great staff, nice rooms
10
Rune
14 ago 2025
·
Se alojó 3 noches
It would be absurd to take a trip to the tropics without heading downwards to the coast. The myth and legacy of Mombasa is also too tempting to not indulge into. Mombasa has several beautiful beaches that are popular destinations for sun-bathing, swimming, walking or just relaxing. Nyali and Bamburi beaches are two fantastic choices with fine hotels and eateries along the shore. For me it´s of great sentimental value to pass by Whitesands, stayed there for film shoots when we were shooting Fanta Commercials at Bamburi Beach and stayed there with the kids when they were small, after a safari. Hotel looks the same - a bit outdated interior wise, but updated and modernised slightly in their rooms, but what makes it is the location. The view from 1st floor over the green patio and the beach is pure magic. Ling swanky palmtrees, beautiful sand, a nice tide, and a nice upgraded Lido Beach Bar that serves both people in the pool as well as in the restaurant. Paulette was very professional there, and deserves praise. She will reach management positions. Also, Karlyne, in the bar, was delivering service at the highest standard, mixing cocktails several times for me, always knowledgeable and very professional. Talkative and friendly in a professional manner. Delivers very high service. I do believe she was a trainee, but a good piece of advise, “hire her”. She will bring more guest to give you guys great reviews. Better than all other hotels on this coast. Locationwise. Class!
It would be absurd to take a trip to the tropics without heading downwards to the coast. The myth and legacy of Mombasa is also too tempting to not indulge into. Mombasa has several beautiful beaches that are popular destinations for sun-bathing, swimming, walking or just relaxing. Nyali and Bamburi beaches are two fantastic choices with fine hotels and eateries along the shore. For me it´s of great sentimental value to pass by Whitesands, stayed there for film shoots when we were shooting Fanta Commercials at Bamburi Beach and stayed there with the kids when they were small, after a safari. Hotel looks the same - a bit outdated interior wise, but updated and modernised slightly in their rooms, but what makes it is the location. The view from 1st floor over the green patio and the beach is pure magic. Ling swanky palmtrees, beautiful sand, a nice tide, and a nice upgraded Lido Beach Bar that serves both people in the pool as well as in the restaurant. Paulette was very professional there, and deserves praise. She will reach management positions. Also, Karlyne, in the bar, was delivering service at the highest standard, mixing cocktails several times for me, always knowledgeable and very professional. Talkative and friendly in a professional manner. Delivers very high service. I do believe she was a trainee, but a good piece of advise, “hire her”. She will bring more guest to give you guys great reviews. Better than all other hotels on this coast. Locationwise. Class!
8
Jayne
13 ago 2025
·
Se alojó 2 noches
Sea view was great
Sea view was great
6
Dinesh
18 ago 2025
·
Se alojó 14 noches
I booked and payed for a twin room but was allocated a double room with dated facilities and had to complain to be allocated another double room .Waited for a long time in reception to be allocated a room that was a twin room .
I booked and payed for a twin room but was allocated a double room with dated facilities and had to complain to be allocated another double room .Waited for a long time in reception to be allocated a room that was a twin room .
8
Huzefa
14 may 2022
·
Se alojó 1 noche
The stay at the hotel was good and rooms too. The AC system was good but the water leaked in the room and after requesting the service, no one came to fix it.
The stay at the hotel was good and rooms too. The AC system was good but the water leaked in the room and after requesting the service, no one came to fix it.
10
Kinson W.C.
6 feb 2026
·
Se alojó 1 noche
Room was great, service excellent
Room was great, service excellent
10
Lydia
6 feb 2026
·
Se alojó 3 noches
The room was very comfortable. When we first got there the air conditioning was stuck on very cold. The came and replace the thermostat and all was perfect. Very clean quiet rooms. Nice beds. A great place to stay
The room was very comfortable. When we first got there the air conditioning was stuck on very cold. The came and replace the thermostat and all was perfect. Very clean quiet rooms. Nice beds. A great place to stay
10
Adam
7 feb 2022
·
Se alojó 2 noches
Very nice hotel, we will come again for sure!!! Safe, nice place, nice and clean rooms, wifi works perfect (fast enough even for a video stream and facetime calls, no problems), great food (we recommend all inclusive = includes also number of drinks) and really great hotel staff: very nice, communicative, friendly, all speak very good english. ESPECIALLY MRS. JOYCE FROM COCO BAR DOES AN EXCELLENT JOB!!!
Very nice hotel, we will come again for sure!!! Safe, nice place, nice and clean rooms, wifi works perfect (fast enough even for a video stream and facetime calls, no problems), great food (we recommend all inclusive = includes also number of drinks) and really great hotel staff: very nice, communicative, friendly, all speak very good english. ESPECIALLY MRS. JOYCE FROM COCO BAR DOES AN EXCELLENT JOB!!!
10
Shaheera
29 ago 2025
·
Se alojó 2 noches
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado como cálido, atento y receptivo en todos los departamentos. Los problemas ocasionales incluyen retrasos en el check-in, un servicio desigual en el restaurante y algunas interacciones serias con la seguridad.
Reseñas de huéspedes relacionadas
10
Gilbert
24 jun 2024
·
Se alojó 1 noche
Service is amazing. One of the best resorts I’ve ever been to.
Service is amazing. One of the best resorts I’ve ever been to.
8
Helen
1 ago 2023
·
Se alojó 5 noches
Wonderful facilities, beautiful views, very well maintained. Lots of space and room to enjoy and relax. Poor standards of service in all restaurants apart from some excellent staff like James (total star), Catherine and Joel. Food below average.
Wonderful facilities, beautiful views, very well maintained. Lots of space and room to enjoy and relax. Poor standards of service in all restaurants apart from some excellent staff like James (total star), Catherine and Joel. Food below average.
10
Alon
21 dic 2025
·
Se alojó 3 noches
Every single one of the staff was just outstanding.
Every single one of the staff was just outstanding.
2
Paula
14 sept 2025
·
Se alojó 1 noche
Overall stay excellent however I can't recommend because of the way I was treated by hotel security, that also involved Kenyan police for taking video & photography. I inquired & was told upon arrival feel free to take content. Only days later to be singled out & questioned who gave me permission. Security stated guess complaints of me taking their images & security concerns. Both unfounded & lies. From demands to view my content no such photos or videos found. About security, as a visitor who came in peace, meaning no harm. How would I know their security concerns? To cover their error I was ask to delete 2 videos. One from my room view of ocean, that had a entrance from the beach. How would I know that concern? And I am sure hundreds have taken same view. It's their job to mitigate security concerns. And not by harassing guest. Any person wishing to do harm will be more covert. There are many ways to secure images without being noticed. The other video demanded to be deleted was the one I took of security guard. I had plan to bring this matter to the attention of management & want to show who it was. Had he not approached me no recording would have been taken. Being falsely accused, I am stopped from leaving & treated liked a criminal & being embarrassed at front exit. With 3 security persons and 2 Kenyan police for taking videos. The trauma of this experience has caused me to not rest well. I will not return there & advise friends & family not to as well. Exp. ruined!
Overall stay excellent however I can't recommend because of the way I was treated by hotel security, that also involved Kenyan police for taking video & photography. I inquired & was told upon arrival feel free to take content. Only days later to be singled out & questioned who gave me permission. Security stated guess complaints of me taking their images & security concerns. Both unfounded & lies. From demands to view my content no such photos or videos found. About security, as a visitor who came in peace, meaning no harm. How would I know their security concerns? To cover their error I was ask to delete 2 videos. One from my room view of ocean, that had a entrance from the beach. How would I know that concern? And I am sure hundreds have taken same view. It's their job to mitigate security concerns. And not by harassing guest. Any person wishing to do harm will be more covert. There are many ways to secure images without being noticed. The other video demanded to be deleted was the one I took of security guard. I had plan to bring this matter to the attention of management & want to show who it was. Had he not approached me no recording would have been taken. Being falsely accused, I am stopped from leaving & treated liked a criminal & being embarrassed at front exit. With 3 security persons and 2 Kenyan police for taking videos. The trauma of this experience has caused me to not rest well. I will not return there & advise friends & family not to as well. Exp. ruined!
10
Anthony
17 feb 2025
·
Se alojó 4 noches
The service at Whitesands was wonderful. The staff are all very pleasant and helpful. We really enjoyed our stay.
The service at Whitesands was wonderful. The staff are all very pleasant and helpful. We really enjoyed our stay.
8
Edem
1 nov 2025
·
Se alojó 4 noches
The property was great and will be great for family vacations. Apart from the hiccup at check-in the staff were generally pleasant. Special shout to Winnie from my group. Can’t really remember her name but starts with an ‘N’ from housekeeping did check-up again to make sure everything was ok. Thanks for the fruits too…
The property was great and will be great for family vacations. Apart from the hiccup at check-in the staff were generally pleasant. Special shout to Winnie from my group. Can’t really remember her name but starts with an ‘N’ from housekeeping did check-up again to make sure everything was ok. Thanks for the fruits too…
10
Odutola
27 ene 2026
·
Se alojó 6 noches
The rooms were always clean and no request was too much for them. There was also someone who would come during breakfast to inquire whether our room had any issues, which would then be quickly resolved The food was excellent, and the food and ice cream stalls during the day were very helpful. We had a lot of fun here and it honestly was the best resort we’ve ever stayed in. There was always an event and the new years celebration was absolutely fantastic. Missing the experience already
The rooms were always clean and no request was too much for them. There was also someone who would come during breakfast to inquire whether our room had any issues, which would then be quickly resolved The food was excellent, and the food and ice cream stalls during the day were very helpful. We had a lot of fun here and it honestly was the best resort we’ve ever stayed in. There was always an event and the new years celebration was absolutely fantastic. Missing the experience already
2
Jason
20 ago 2025
·
Se alojó 4 noches
So upon our arrival we were greates with delicious drinks and had a nice check. We are upgraded so the room was immaculate. The staff was very nice and attentive and the food that everyone mention was spot on. Now the reason i am giving this place 1 star is on our second night we notice one of the officers in fatigue outfits holding the large gun being very creepy and disturbing the women on the property. My wife went to the washroom where she was whistled at by one of them. This was Friday aug. 15th a lottle after 9pm. When my wife informed me i calmly approached them to assess the situation and was responded with shut up American the hotel cannot save you if we decide to arrest you. At that point with them holding Ak-47's in another country i really could not do much. One of them was extremely aggressive which i also noticed he had predatory eyes if this makes sense. As a lawyer i have to read people very well and i can see the sexual predatory look. For that reason my wife did not feel safe i spoke with a couple guest who also said there wives did not feel safe with those two men. This is a very serious accusation that should be delt with in house I strongly do recommend any guest staying there until that man is relieved from his job. I will also follow up with corporate until this sexual predator is fired.
So upon our arrival we were greates with delicious drinks and had a nice check. We are upgraded so the room was immaculate. The staff was very nice and attentive and the food that everyone mention was spot on. Now the reason i am giving this place 1 star is on our second night we notice one of the officers in fatigue outfits holding the large gun being very creepy and disturbing the women on the property. My wife went to the washroom where she was whistled at by one of them. This was Friday aug. 15th a lottle after 9pm. When my wife informed me i calmly approached them to assess the situation and was responded with shut up American the hotel cannot save you if we decide to arrest you. At that point with them holding Ak-47's in another country i really could not do much. One of them was extremely aggressive which i also noticed he had predatory eyes if this makes sense. As a lawyer i have to read people very well and i can see the sexual predatory look. For that reason my wife did not feel safe i spoke with a couple guest who also said there wives did not feel safe with those two men. This is a very serious accusation that should be delt with in house I strongly do recommend any guest staying there until that man is relieved from his job. I will also follow up with corporate until this sexual predator is fired.
10
dollar trambaklal
7 oct 2024
·
Se alojó 13 noches
Great staff and a service with a smile every time.
Great staff and a service with a smile every time.
10
Shaheera
29 ago 2025
·
Se alojó 2 noches
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
La ubicación frente a la playa con vistas al océano es uno de los mayores atractivos; el snorkel y los arrecifes de coral están cerca, las tiendas y restaurantes de Nyali son accesibles, y el aeropuerto está relativamente cerca. Se mencionan las algas y los vendedores ambulantes.
Reseñas de huéspedes relacionadas
10
George
21 jul 2022
·
Se alojó 2 noches
Great and beautiful resort for both business and leisure. Very friendly and helpful staff. Great food.
Great and beautiful resort for both business and leisure. Very friendly and helpful staff. Great food.
10
Christopher
12 mar 2025
·
Se alojó 4 noches
Great staff and variety of quality food choices. We really enjoyed our 2 hr snorkelling trip off of the beach. The beach itself is nice for walking ,but expect some salespeople to interrupt you and a fair bit of seaweed in the water. The pools were perfect though for us and our teenagers. All in all, we thoroughly enjoyed our 4 nights at Whitesands.
Great staff and variety of quality food choices. We really enjoyed our 2 hr snorkelling trip off of the beach. The beach itself is nice for walking ,but expect some salespeople to interrupt you and a fair bit of seaweed in the water. The pools were perfect though for us and our teenagers. All in all, we thoroughly enjoyed our 4 nights at Whitesands.
10
Rupert
8 oct 2025
·
Se alojó 2 noches
Ideally located hotel for meetings and visits locally - Friendly and helpful staff
Ideally located hotel for meetings and visits locally - Friendly and helpful staff
10
Junaid
10 ago 2025
·
Se alojó 3 noches
It's an amazing resort with friendly staff, great food and nice amenities. It's easy to get a cab and go nearby shopping centres and restaurants in Nyali. In general it's 1 of the top 3 beach hotels/resorts ti stay at on the north coast of Mombasa.
It's an amazing resort with friendly staff, great food and nice amenities. It's easy to get a cab and go nearby shopping centres and restaurants in Nyali. In general it's 1 of the top 3 beach hotels/resorts ti stay at on the north coast of Mombasa.
10
Rune
14 ago 2025
·
Se alojó 3 noches
It would be absurd to take a trip to the tropics without heading downwards to the coast. The myth and legacy of Mombasa is also too tempting to not indulge into. Mombasa has several beautiful beaches that are popular destinations for sun-bathing, swimming, walking or just relaxing. Nyali and Bamburi beaches are two fantastic choices with fine hotels and eateries along the shore. For me it´s of great sentimental value to pass by Whitesands, stayed there for film shoots when we were shooting Fanta Commercials at Bamburi Beach and stayed there with the kids when they were small, after a safari. Hotel looks the same - a bit outdated interior wise, but updated and modernised slightly in their rooms, but what makes it is the location. The view from 1st floor over the green patio and the beach is pure magic. Ling swanky palmtrees, beautiful sand, a nice tide, and a nice upgraded Lido Beach Bar that serves both people in the pool as well as in the restaurant. Paulette was very professional there, and deserves praise. She will reach management positions. Also, Karlyne, in the bar, was delivering service at the highest standard, mixing cocktails several times for me, always knowledgeable and very professional. Talkative and friendly in a professional manner. Delivers very high service. I do believe she was a trainee, but a good piece of advise, “hire her”. She will bring more guest to give you guys great reviews. Better than all other hotels on this coast. Locationwise. Class!
It would be absurd to take a trip to the tropics without heading downwards to the coast. The myth and legacy of Mombasa is also too tempting to not indulge into. Mombasa has several beautiful beaches that are popular destinations for sun-bathing, swimming, walking or just relaxing. Nyali and Bamburi beaches are two fantastic choices with fine hotels and eateries along the shore. For me it´s of great sentimental value to pass by Whitesands, stayed there for film shoots when we were shooting Fanta Commercials at Bamburi Beach and stayed there with the kids when they were small, after a safari. Hotel looks the same - a bit outdated interior wise, but updated and modernised slightly in their rooms, but what makes it is the location. The view from 1st floor over the green patio and the beach is pure magic. Ling swanky palmtrees, beautiful sand, a nice tide, and a nice upgraded Lido Beach Bar that serves both people in the pool as well as in the restaurant. Paulette was very professional there, and deserves praise. She will reach management positions. Also, Karlyne, in the bar, was delivering service at the highest standard, mixing cocktails several times for me, always knowledgeable and very professional. Talkative and friendly in a professional manner. Delivers very high service. I do believe she was a trainee, but a good piece of advise, “hire her”. She will bring more guest to give you guys great reviews. Better than all other hotels on this coast. Locationwise. Class!
10
Peter
27 ene 2023
·
Se alojó 3 noches
The hotel is really lovely. The buildings and grounds are very well maintained. It is on the beach. There are 4 swimming pools, beautifully clean and the water is perfect. Breakfast is delicious with many options. Dinner also has many options including a seafood restaurant. Fir me the dinner food is not quite right. Vegetarian is the best choice. Though there's ice-cream. Room was beautiful and well cleaned, if late in the day. Pick up worked well.overal, great
The hotel is really lovely. The buildings and grounds are very well maintained. It is on the beach. There are 4 swimming pools, beautifully clean and the water is perfect. Breakfast is delicious with many options. Dinner also has many options including a seafood restaurant. Fir me the dinner food is not quite right. Vegetarian is the best choice. Though there's ice-cream. Room was beautiful and well cleaned, if late in the day. Pick up worked well.overal, great
10
zohrab
27 ene 2026
·
Se alojó 1 noche
Beautiful location and well kept!
Beautiful location and well kept!
8
Ola
23 nov 2022
·
Se alojó 3 noches
Hotellet er førsteklasses, beliggeheten er topp, bare en halvtime fra flyplassen (litt lettere tilgjengelig enn Diani-stranden), flotte korallrev rett utenfor, havfiske og ikke så mange masete folk på stranden. Stille, beskyttede områder der man kan ligge under palmene og skue utover havet og se skipene gå ut og inn av Mombasa havn. Flott å bade ved høyvann, ved lavvann kan man gå ut og se på gullfisker og koraller, og gjerne snorkle. Bevæpnede soldater patruljerer området, det gir en følelse av trygghet, men gir samtidig en påminnelse om hvor usikker verden har blitt. Denne gangen fikk oppholdet en litt uheldig start, da hotellbilen ikke kom og hentet meg som avtalt (derav redusert service-karakter), men etteravtale med hotellet tok jeg en vanlig taxi og det gikk helt greit. Uber er også et godt og rimeligere alternativ. Var der første gang på 1980-tallet, og kommer sikkert tilbake.
Hotellet er førsteklasses, beliggeheten er topp, bare en halvtime fra flyplassen (litt lettere tilgjengelig enn Diani-stranden), flotte korallrev rett utenfor, havfiske og ikke så mange masete folk på stranden. Stille, beskyttede områder der man kan ligge under palmene og skue utover havet og se skipene gå ut og inn av Mombasa havn. Flott å bade ved høyvann, ved lavvann kan man gå ut og se på gullfisker og koraller, og gjerne snorkle. Bevæpnede soldater patruljerer området, det gir en følelse av trygghet, men gir samtidig en påminnelse om hvor usikker verden har blitt. Denne gangen fikk oppholdet en litt uheldig start, da hotellbilen ikke kom og hentet meg som avtalt (derav redusert service-karakter), men etteravtale med hotellet tok jeg en vanlig taxi og det gikk helt greit. Uber er også et godt og rimeligere alternativ. Var der første gang på 1980-tallet, og kommer sikkert tilbake.
10
Lillian
10 jul 2023
·
Se alojó 3 noches
Had a great time, excellent view, very clean, enjoyed the delicious food, staff very friendly, hope to visit again.
Had a great time, excellent view, very clean, enjoyed the delicious food, staff very friendly, hope to visit again.
10
Shaheera
29 ago 2025
·
Se alojó 2 noches
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno y los restaurantes del hotel reciben elogios habituales por su variedad y calidad, con toques populares como locales especializados y puestos de comida durante el día. Algunos huéspedes mencionan precios altos, café flojo o una calidad de la cena inconsistente.
Reseñas de huéspedes relacionadas
8
Melissa
24 jun 2024
·
Se alojó 5 noches
Lovely facilities, very clean rooms. Staff were friendly, helpful and courteous. Dinner options on the first night buffet were fantastic - seafood galore! Saturday breakfast with bubbles was a nice touch. As the week progressed the food quality and options became much the same fare with small pockets of variation. The fruit selection for breakfast was wonderful but management need to make it more accessible to multiple guests at a time as waiting and pushing in became an exhausting problem. The plastic sunbeds along the seafront need to be updated, the Lamu style beds in the seafront are a big hit. Having single beds would help with overall availability for guests, especially when busy. Great hotel and a fantastic stay.
Lovely facilities, very clean rooms. Staff were friendly, helpful and courteous. Dinner options on the first night buffet were fantastic - seafood galore! Saturday breakfast with bubbles was a nice touch. As the week progressed the food quality and options became much the same fare with small pockets of variation. The fruit selection for breakfast was wonderful but management need to make it more accessible to multiple guests at a time as waiting and pushing in became an exhausting problem. The plastic sunbeds along the seafront need to be updated, the Lamu style beds in the seafront are a big hit. Having single beds would help with overall availability for guests, especially when busy. Great hotel and a fantastic stay.
10
Guy
10 oct 2025
·
Se alojó 10 noches
My 3rd visit, and it is now hard to envisage going anywhere else. It really is close to perfection. The facilities are exceptional, the staff equally so. So friendly (and genuinely, you dont get the impression they are told to be so) the restaurants are excellent with a huge variety every day. The rooms are excellent and the beaches are unreal.
My 3rd visit, and it is now hard to envisage going anywhere else. It really is close to perfection. The facilities are exceptional, the staff equally so. So friendly (and genuinely, you dont get the impression they are told to be so) the restaurants are excellent with a huge variety every day. The rooms are excellent and the beaches are unreal.
8
Helen
1 ago 2023
·
Se alojó 5 noches
Wonderful facilities, beautiful views, very well maintained. Lots of space and room to enjoy and relax. Poor standards of service in all restaurants apart from some excellent staff like James (total star), Catherine and Joel. Food below average.
Wonderful facilities, beautiful views, very well maintained. Lots of space and room to enjoy and relax. Poor standards of service in all restaurants apart from some excellent staff like James (total star), Catherine and Joel. Food below average.
10
Janet
13 oct 2023
·
Se alojó 2 noches
The food was so good and the staff was incredible.
The food was so good and the staff was incredible.
10
Peter
27 ene 2023
·
Se alojó 3 noches
The hotel is really lovely. The buildings and grounds are very well maintained. It is on the beach. There are 4 swimming pools, beautifully clean and the water is perfect. Breakfast is delicious with many options. Dinner also has many options including a seafood restaurant. Fir me the dinner food is not quite right. Vegetarian is the best choice. Though there's ice-cream. Room was beautiful and well cleaned, if late in the day. Pick up worked well.overal, great
The hotel is really lovely. The buildings and grounds are very well maintained. It is on the beach. There are 4 swimming pools, beautifully clean and the water is perfect. Breakfast is delicious with many options. Dinner also has many options including a seafood restaurant. Fir me the dinner food is not quite right. Vegetarian is the best choice. Though there's ice-cream. Room was beautiful and well cleaned, if late in the day. Pick up worked well.overal, great
10
Odutola
27 ene 2026
·
Se alojó 6 noches
The rooms were always clean and no request was too much for them. There was also someone who would come during breakfast to inquire whether our room had any issues, which would then be quickly resolved The food was excellent, and the food and ice cream stalls during the day were very helpful. We had a lot of fun here and it honestly was the best resort we’ve ever stayed in. There was always an event and the new years celebration was absolutely fantastic. Missing the experience already
The rooms were always clean and no request was too much for them. There was also someone who would come during breakfast to inquire whether our room had any issues, which would then be quickly resolved The food was excellent, and the food and ice cream stalls during the day were very helpful. We had a lot of fun here and it honestly was the best resort we’ve ever stayed in. There was always an event and the new years celebration was absolutely fantastic. Missing the experience already
10
DELILAH
21 ene 2026
·
Se alojó 3 noches
Staff was amazing . Food at Thai Chi by the sea was one of the best in Thai food and fresh sea food . Overall it was a great experience for me & my family .
Staff was amazing . Food at Thai Chi by the sea was one of the best in Thai food and fresh sea food . Overall it was a great experience for me & my family .
10
Shuaib
24 ago 2025
·
Se alojó 4 noches
A definite repeat. Great breakfast and dinner. Wonderful setting. Great service. Coffee needs improvement though. Tried regular black and espresso neither of which were any good.
A definite repeat. Great breakfast and dinner. Wonderful setting. Great service. Coffee needs improvement though. Tried regular black and espresso neither of which were any good.
10
Mary
18 mar 2022
·
Se alojó 6 noches
This is our second time to stay at this hotel. Check in was very smooth and straightforward. The breakfast and dinner was full of variety and all tasted fresh. The five swimmming pools were clean and lifeguards on attendance at aĺl times. The pool staff especially Justus,were friendly and approachable. A few of the dinner staff could do with a refresher on customer service but most were helpful. It would be better to open the drinks at the table, you can then be confident that it is freshly opened.The animations team tried hard! The drink choices at the bars was vast with Eric at the Lido bar deserving a special mention on his knowledge. We would recommend this hotel for all types of groups.
This is our second time to stay at this hotel. Check in was very smooth and straightforward. The breakfast and dinner was full of variety and all tasted fresh. The five swimmming pools were clean and lifeguards on attendance at aĺl times. The pool staff especially Justus,were friendly and approachable. A few of the dinner staff could do with a refresher on customer service but most were helpful. It would be better to open the drinks at the table, you can then be confident that it is freshly opened.The animations team tried hard! The drink choices at the bars was vast with Eric at the Lido bar deserving a special mention on his knowledge. We would recommend this hotel for all types of groups.
10
Shaheera
29 ago 2025
·
Se alojó 2 noches
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
We had an excellent stay at Sarova Whitesands Hotel! The service truly feels 5-star – every staff member was warm and welcoming. Breakfast was amazing with lots of choice, and I really enjoyed that they serve tea and snacks at 4pm, which was a lovely touch. The rooms were very comfortable, stocked with towels, bottled water, tea, coffee, and all the basics. The beds and pillows were super comfy, and the views from the hotel are absolutely beautiful. There are 5 excellent pools to enjoy, each with a different vibe, and the security around the hotel is very reassuring. The beach itself has lovely soft white sand, but there was quite a lot of seaweed in the water which made swimming a little less enjoyable. I didn’t even realise there was a games room until the end of my stay – a great bonus for families or longer visits. I only stayed 2 nights this time, but next time I’d definitely stay longer so I can explore everything properly. Highly recommend this hotel for a relaxing and enjoyable getaway!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Donatien
30 ago 2026
·
Se alojó 4 noches
Pas de prise USB… les chaînes de la télé pas top. Aucune chaîne en français
Pas de prise USB… les chaînes de la télé pas top. Aucune chaîne en français
10
Meskerem
3 ago 2026
·
Se alojó 3 noches
Nothing fell short of my expectations and customer service actually surpassed all expectations! From front desk to room service and all attendants in between- the friendly, courteous and welcoming staff be the reason I return
Nothing fell short of my expectations and customer service actually surpassed all expectations! From front desk to room service and all attendants in between- the friendly, courteous and welcoming staff be the reason I return
8
Enrico
3 ago 2026
·
Se alojó 3 noches
Im waiting too much for the room After check in; One day no towel in the rooms; other things very good
Im waiting too much for the room After check in; One day no towel in the rooms; other things very good
10
Thomas
19 jul 2026
·
Se alojó 9 noches
Good hotel right on the beach, with a varied setup of different pools, 4 restaurants and a beach bar called Coco's. Stayed for 8 nights. Good service standards throughout, but the all the staff at Coco's were particularly great. Will absolutely consider going back. Only slight downside is there are very few restaurants in the near area outside the hotel itself. For that, a quick and cheap Uber ride on the terrible gravel dirt road over to Nyali is recommended.
Good hotel right on the beach, with a varied setup of different pools, 4 restaurants and a beach bar called Coco's. Stayed for 8 nights. Good service standards throughout, but the all the staff at Coco's were particularly great. Will absolutely consider going back. Only slight downside is there are very few restaurants in the near area outside the hotel itself. For that, a quick and cheap Uber ride on the terrible gravel dirt road over to Nyali is recommended.
10
Jim
19 jul 2026
·
Se alojó 7 noches
It was. All around perfect!!
It was. All around perfect!!
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 14:00 a 00:00
Antes de la(s) 10:30
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-05: NO DATA
- 2026-11-06: 269.14962167999266USD
- 2026-11-07: 267.5366438612366USD
- 2026-11-08: 267.5366438612366USD
- 2026-11-09: 378.9607489782715USD
- 2026-11-10: 378.9607489782715USD
- 2026-11-11: 378.9607489782715USD
- 2026-11-12: 378.9607489782715USD
- 2026-11-13: 269.54249928680423USD
- 2026-11-14: 269.54249928680423USD
- 2026-11-15: 268.0620505032349USD
- 2026-11-16: 269.54249928680423USD
- 2026-11-17: 254.16253450653076USD
- 2026-11-18: 274.813244473114USD
- 2026-11-19: 379.2281873007202USD
- 2026-11-20: 274.0189713574219USD
- 2026-11-21: 267.5366438612366USD
- 2026-11-22: 269.54249928680423USD
- 2026-11-23: 255.15535464889527USD
- 2026-11-24: 269.54249928680423USD
- 2026-11-25: 273.0162221635437USD
- 2026-11-26: 267.5366438612366USD
- 2026-11-27: 267.5366438612366USD
- 2026-11-28: 267.5366438612366USD
- 2026-11-29: 267.5366438612366USD
- 2026-11-30: 269.54249928680423USD
- 2026-12-01: 274.0189713574219USD
- 2026-12-02: 270.8782457460022USD
- 2026-12-03: 252.17689422180177USD
- 2026-12-04: 263.52517103530886USD
- 2026-12-05: 252.17689422180177USD
- 2026-12-06: 270.8782457460022USD
- 2026-12-07: 274.0189713574219USD
- 2026-12-08: 274.0189713574219USD
- 2026-12-09: 274.0189713574219USD
- 2026-12-10: 274.0189713574219USD
- 2026-12-11: 268.24286465194706USD
- 2026-12-12: 274.0189713574219USD
- 2026-12-13: 273.0162221635437USD
- 2026-12-14: 269.54249928680423USD
- 2026-12-15: 254.16253450653076USD
- 2026-12-16: 252.17689422180177USD
- 2026-12-17: 273.0162221635437USD
- 2026-12-18: 269.54249928680423USD
- 2026-12-19: 274.0189713574219USD
- 2026-12-20: 379.2281873007202USD
- 2026-12-21: 353.7060704388428USD
- 2026-12-22: 347.88176362884525USD
- 2026-12-23: 602.7904051501465USD
- 2026-12-24: 603.3282061047364USD
- 2026-12-25: 596.6564955523681USD
- 2026-12-26: 596.6564955523681USD
- 2026-12-27: 596.6564955523681USD
- 2026-12-28: 658.0128653594971USD
- 2026-12-29: 658.0128653594971USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: 650.4792315270996USD
- 2027-01-02: 650.735482664795USD
- 2027-01-03: 255.15535464889527USD
- 2027-01-04: 269.54249928680423USD
- 2027-01-05: 274.0189713574219USD
Los huéspedes deben tomar un autobús privado para llegar al alojamiento. Para organizar el servicio de transporte, los huéspedes se deben poner en contacto con el alojamiento antes del viaje mediante los datos de contacto que aparecen en la confirmación de la reserva. Este alojamiento ofrece un servicio de traslado desde el aeropuerto (es posible que se apliquen cargos adicionales). Para organizar la recogida, los huéspedes deberán contactar con el alojamiento 72 horas antes de la llegada a través de los datos que aparecen en la confirmación de la reserva. Si tienes previsto llegar después de las 17:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- La política del alojamiento estipula no aceptar reservas de grupos para celebrar eventos como, por ejemplo, despedidas de soltero.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con este hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Algunas actividades o instalaciones pueden tener acceso limitado. Se invita a los huéspedes a ponerse en contacto con el alojamiento utilizando los datos de contacto que aparecen en la confirmación de la reserva.
- Transporte al aeropuerto: 40 USD por vehículo solo ida
- Transporte al aeropuerto por menor: 15 USD (entre 4 y 12 años)
- El registro de entrada temprana tiene un coste adicional (servicio sujeto a disponibilidad).
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones
Servicios
Centro de negocios
Servicio de tintorería
Guardería infantil/Niñera
Servicio de limpieza
Salones para banquetes
Cambio de divisas
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Lockers Available
Actividades
Piscina
Jardín
Campo de golf (cercano)
Playa (cercana)
Windsurf
Zona de juegos
Piscina infantil
Piscina al aire libre
Música en directo
Evening Entertainment
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Comidas para llevar
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Traslados al aeropuerto
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito