Ruthin Castle Hotel and Spa

We had a lovely welcome at reception, and we had booked a Spa afternoon before our check in . The welcome was not as forthcoming at the Spa , and it seemed a little disorganised. Be aware that if the hot tub is cancelled due to the weather , you will not get a refund, apparently it’s in the T’s & C’s . The room was lovely if a little tired as some other areas were as well , granted it’s an old building , but the maintenance was a little lacking . The service and welcome at the restaurant was very good for evening meals and breakfasts . A couple of criticisms , the wine glasses could nicer , not ordinary glasses , especially as your spending £60 on a bottle of wine . The other was at breakfast, the plates were in a cabinet , which initially I thought was for heating the plates . This wasn’t the case , the plates were freezing and your breakfast was soon cold .

This is an old castle so dont expect luxury. The room i was in was dared and lazy but the small nuce but very small. Gym was ok but dated Grounds were fantastic and good parking They had hot tubs but you have to book. Evenn meal was just ok but not alot of choice and expensive but the restaurant was not great to eat in. Breakfast was awfull and ants on my table. I did report this. Id not fo back

Second stay, just as enjoyable as the first. Staff are friendly, rooms are a good size though it can be a bit of a walk from reception and a little maze like. Nice location although the building itself is showing signs of its age. Spa downstairs is well equipped and there are lots of peacocks wandering around the grounds. Area is very nice, close to Snowdon, not too far from Chester or the coast.

The staff were outstanding and the room was awesome, loved every minute of my stay and will definitely be back ❤️

Excellent