Name: Oakwood Hotel & Apartments Grand Batam
Address: Jl. Pembangunan, Lubuk Baja, Riauöarna, ID
Price range: 75 US$–298 US$ per night
Rating: 9.23

Vad gäster tycker

På Oakwood Hotel & Apartments Grand Batam berömmer resenärer upprepade gånger de mycket rena rummen, den välkomnande personalen och det mycket praktiska läget intill Grand Batam Mall, med en trevlig pool och en frukost som generellt sett är varierad och njutbar.

En del gäster nämner små rum, begränsad ljudisolering eller tidiga morgonböner från moskén, samt enstaka problem som svag luftkonditionering, lukt eller skadedjur, och förseningar vid incheckningen. Flera recensioner uppskattar pentryn i lägenhetsstil som passar längre vistelser. Ett praktiskt val för shoppare och familjer.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

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Faciliteter

Har en trevlig och ren pool och en direkt förbindelse till Grand Batam Mall. Många recensioner lyfter fram pentry i rummen och praktiska vattendispensrar på våningarna.

Relaterade gästrecensioner

8

Norrayhan

21 sep. 2025

·

Stannade 2 nätter

Impeccable. Love their complete amenities: iron board&iron, robe, hairdryer, clothes dryer rack, umbrella (to prepare for rainy weather And love the room i was given with kitchenette and ALL its cooking utensils, pots, microwave, washing machine and real fridge (not mini fridge) Its fantastic setup! A complete home away from home!!!

8

Nur Mohammed

4 jan. 2025

·

Stannade 2 nätter

Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.

10

Jason

28 dec. 2024

·

Stannade 1 natt

Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again. Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.

10

Cliff

27 aug. 2025

·

Stannade 2 nätter

It’s a service apartment with cooking facility. Clean and comfortable. Next to Grand B

10

Marcus

1 feb. 2025

·

Stannade 2 nätter

Really good location, good pool and clean room. Would definitely stay again. Service provided by front lady Jihan was amazing!

10

NUR HIDAYAH BINTE

14 okt. 2024

·

Stannade 2 nätter

Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.

10

KIRA

20 juni 2025

·

Stannade 1 natt

We were genuinely surprised how highly tech the hotel was. Modern and cleaned. Conveniently located with grand batam mall right beside it. You are able to walk to the mall with the linkage shared between the hotel and mall with no issue. If you have a big family, hotel rooms can be linked with doors in between the rooms.

10

Muhamad

18 aug. 2025

·

Stannade 3 nätter

Loved my stay at Oakwood Hotel & Apartments Batam. The staff spoke fluent English and were generally polite. Chose this hotel cos it offers suite rooms that have microwave which is convenient to heat up leftover food. Appreciate the fact that the hotel also provides water dispensers available on every floor for guests. Especially loved that it is also linked to the Grand Mall Batam for easy shopping and eating.

10

Elsie

7 sep. 2025

·

Stannade 2 nätter

Like that itbis so bear to a mall. Spent my dau shopping, eating n enjoyed myself at the pool. We wete give FREE HIGH TEA AND WELCOME FOOD N DRINK. WAS AMAZING!

8

Genghis Khan Bin Setarhan

9 mars 2025

·

Stannade 3 nätter

Linked to grand mall batam just walk through the link at a few levels notes in the lift

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Renlighet

Renligheten hyllas ofta i både rum och gemensamma utrymmen. Ett fåtal gäster noterade möglig lukt eller enstaka problem med skadedjur.

Relaterade gästrecensioner

10

Jonathan

3 nov. 2025

·

Stannade 1 natt

Great room, clean and nice bed

10

Salisah

9 okt. 2025

·

Stannade 1 natt

Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall.

8

Nur Mohammed

12 feb. 2026

·

Stannade 3 nätter

As usual. Cleanliness is excellent. Amenities etc. The staff are awesome! We feel welcome everytime. Keep it up.

10

ALVIN

4 jan. 2026

·

Stannade 3 nätter

Clean and hygenic rooms, with fantastic staff providing excellent service.

10

NUR HIDAYAH BINTE

14 okt. 2024

·

Stannade 2 nätter

Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.

10

Shyn

1 aug. 2024

·

Stannade 1 natt

Would be good if the room doors are installed with additional locking mechanism. Also there was a live cockroach in my room which I reckon it’s a once off because the room is very clean and nice. As the hotel is new, it is not showing up on the Grab/Gojek apps yet so just take note to use Grand Batam Mall to locate if you have trouble. Otherwise, the hotel cannot be located any better, it’s a few steps away from the Grand Batam Mall and nearby spas. The service staff are top notch and helpful, grateful for how caring and friendly they are.

10

Muhammad Idris

21 okt. 2024

·

Stannade 2 nätter

Property was very clean and welcoming.

8

Brian

23 nov. 2024

·

Stannade 2 nätter

Booked 3 rooms in total. Rooms were cozy and relatively clean but 2 out of 3 rooms had a musky smell. The hotel should put a dehumidifier to get rid of the musky smell. Additionally, the sound proofing of the rooms weren't that great either. We could hear noises coming from neighbouring units beside and above. For the price point, honestly not that value for money. Great hospitality though!

10

Suresh

25 dec. 2025

·

Stannade 3 nätter

Clean room, convenience, friendly and responsive staff

10

Foo

17 nov. 2025

·

Stannade 2 nätter

The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är moderna och bekväma, men flera gäster tyckte att vissa enheter var små. Buller kan förekomma på grund av dålig ljudisolering, byggnation eller trafik, och tidiga morgonböner från moskén; några nämnde också svag luftkonditionering.

Relaterade gästrecensioner

10

Jonathan

3 nov. 2025

·

Stannade 1 natt

Great room, clean and nice bed

10

Zhuo Sheng

10 apr. 2025

·

Stannade 4 nätter

Very new Hotel. I booked the executive studio, so the room was big and plenty comfortable. It's connected to the Grand Batam mall just next door and I don't need to walk outside to access the mall, which is very convenient. The only bad thing was that noise isolation from outside is poor. I could hear car noises form the outside. And for some reason they are doing some kind of remodeling/construction either upstairs or downstairs on a Saturday. I could hear the electric saw noises and hammer banging sounds. I understand you need to do remodeling sometimes, but Saturdays are busy and mostly likely have a customer on other rooms. So, should pick a less busy day to do it.

8

SOOJEONG

5 nov. 2025

·

Stannade 1 natt

모두 친절하고 조식도 맛있어요. 다만 앞에 무슬림 모스크에서 새벽4시30분마다 음악이 나와서 잠을 잘수 없었어요. 매 기도시간마다 소리는 반복됩니다.

6

Bernard

2 mars 2025

·

Stannade 2 nätter

Room is nice but relatively small.

10

Salisah

9 okt. 2025

·

Stannade 1 natt

Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall.

10

Cliff

27 aug. 2025

·

Stannade 2 nätter

It’s a service apartment with cooking facility. Clean and comfortable. Next to Grand B

10

Saravanan

3 maj 2025

·

Stannade 2 nätter

It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.

8

Khoo

1 juli 2025

·

Stannade 2 nätter

On the whole, the hotel looks very posh and cosy. Toilet is of a good size and clean. But the room was rather small for 3 person(2D1C). There was this drilling going on through the night. I could hear/feel it even from the 19th floor.

10

ALVIN

18 aug. 2025

·

Stannade 2 nätter

Excellent choice, great location, clean room with spectacular view. Conveniently located next to mall, with plenty of food options.

8

Pei De, Victor

14 maj 2025

·

Stannade 2 nätter

Hotel is right across from the Grand Batam mall which is argulably the newest and best mall in Batam. There are multiple massage and spa establishments nearby, and it is about a 15 minute cab ride from the ferry terminal. Hotel is new and feels that way. Only gripe I had was that the aircon didn't seem to get cold enough, and there was a strange smell in the lobby.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen beskrivs ofta som vänlig, professionell och effektiv, med smidig incheckning och lyhörd hjälp. Vissa gäster upplevde förseningar eller missförstånd angående vad som ingick.

Relaterade gästrecensioner

10

Jason

28 dec. 2024

·

Stannade 1 natt

Check-In time should be prompt not late, have waited one hour plus to check in and no extension of check- out hours has been extended to us… Hope this part could see improvement when we stay again. Other than that, the hotel is clean and spacious and very strategically near to Grand Batam Mall which is a huge plus point where food and shopping is within walk. Hotel staffs are friendly and polite. There is a Water dispenser at the end of hotel room corridor that provides drinking water which in my opinion, very thoughtful and convenient for everyone needs.

8

Ju Jun

28 dec. 2025

·

Stannade 1 natt

Smooth check-in and check-out.

8

Nur Mohammed

12 feb. 2026

·

Stannade 3 nätter

As usual. Cleanliness is excellent. Amenities etc. The staff are awesome! We feel welcome everytime. Keep it up.

10

ALVIN

4 jan. 2026

·

Stannade 3 nätter

Clean and hygenic rooms, with fantastic staff providing excellent service.

10

Saravanan

3 maj 2025

·

Stannade 2 nätter

It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.

10

Pek San Jacinth

2 feb. 2025

·

Stannade 2 nätter

Had a pleasant 2N stay at the hotel. The service from the front reception to bell boy is excellent. Was greeted by Mr Willy who is very friendly and patiently responded to my questions on my room request. Very pleased to note that my room was available before checkin time and my special request has been satisfied. I highly recommend this hotel for it's excellent service, great location and eco friendliness (no use of plastic and having recycling bins at all levels).

10

Ju Jun

28 sep. 2025

·

Stannade 1 natt

The check-in was efficient. No communication barrier.

10

Siti Fatimah

4 dec. 2025

·

Stannade 1 natt

Salsa the frontdesk staff was very friendly and accomodating. Hotel is so near to mall very easy to move around with kids.

10

Suresh

25 dec. 2025

·

Stannade 3 nätter

Clean room, convenience, friendly and responsive staff

10

Foo

17 nov. 2025

·

Stannade 2 nätter

The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Ligger bredvid och är anslutet till Grand Batam Mall, vilket gör shopping och ätande mycket bekvämt; många spaanläggningar finns i närheten.

Relaterade gästrecensioner

10

Yong Jian

20 sep. 2025

·

Stannade 1 natt

next to mall, lots of food around, complimentary layer cake

10

HUNG PHENG

25 dec. 2025

·

Stannade 2 nätter

The breakfast spread was good and location is just beside the mall.

10

Salisah

9 okt. 2025

·

Stannade 1 natt

Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall.

10

MOKHTAR

19 okt. 2025

·

Stannade 2 nätter

Hotel is just opposite Batam shopping mall. So convenient to shop and having a meals. Room is clean. Staff is friendly. Breakfast has variety choices. Food is nice.

10

NUR HIDAYAH BINTE

14 okt. 2024

·

Stannade 2 nätter

Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.

10

Siti Fatimah

4 dec. 2025

·

Stannade 1 natt

Salsa the frontdesk staff was very friendly and accomodating. Hotel is so near to mall very easy to move around with kids.

10

Mohamed Zahril

16 nov. 2025

·

Stannade 2 nätter

a big mall nearby

10

ALVIN

18 aug. 2025

·

Stannade 2 nätter

Excellent choice, great location, clean room with spectacular view. Conveniently located next to mall, with plenty of food options.

8

Pei De, Victor

14 maj 2025

·

Stannade 2 nätter

Hotel is right across from the Grand Batam mall which is argulably the newest and best mall in Batam. There are multiple massage and spa establishments nearby, and it is about a 15 minute cab ride from the ferry terminal. Hotel is new and feels that way. Only gripe I had was that the aircon didn't seem to get cold enough, and there was a strange smell in the lobby.

10

Foo

17 nov. 2025

·

Stannade 2 nätter

The duty manager Laras is extremely professional. The hotel should compliment her. The room is well kept and clean. Location is convenient to most place.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten beskrivs ofta som bra med ett stort utbud. Ett fåtal gäster föreslog att förbättra vissa rätter, särskilt de västerländska alternativen, och en noterade förvirring angående en inkluderad frukost.

Relaterade gästrecensioner

10

Yong Jian

20 sep. 2025

·

Stannade 1 natt

next to mall, lots of food around, complimentary layer cake

10

Wing

30 apr. 2025

·

Stannade 2 nätter

The oakwood hotel is centrally located to shopping mall and shop jouses across the road. Plenty of options to dine and walk around. There are many massage spa around which provided clean & professional services. The ambience of the hotel is good too. Breakfast spread is decent. Staff are polite.

10

HUNG PHENG

25 dec. 2025

·

Stannade 2 nätter

The breakfast spread was good and location is just beside the mall.

8

Nur Mohammed

4 jan. 2025

·

Stannade 2 nätter

Back again in this vibrant city of Batam. Well well well.. Another new spot with excellent location for shoppers. Located next to Batam Grand Mall. It is not visible from the main road though. Overall staff was great! Greated with smiles. From the security, receptionist and the rest of the staff. Speaks english very well. Im impressed. Good for international traveller. Pool area was nice and clean. The bistro/dining area were awesome with luxury vibes. Breakfast spread was good. There are room for improvement for the quality of food serve. Overall it was a good stay for me and wife. We will be back soon. Definitely. Keep it up and im sure it will be one of the gems in Batam.

10

Joakim

26 apr. 2025

·

Stannade 1 natt

A very nice and new hotel that has become my new favorite for business travel to Batam. Excellent location and also freshly surrounded by a great city view. Hoping only that the breakfast offering for westerners improves.

10

Salisah

9 okt. 2025

·

Stannade 1 natt

Room is small but new & clean. Staff ws friendly and polite. Breakfast spread was generous and varied. Location is convenient and close to Grand Mall.

10

Saravanan

3 maj 2025

·

Stannade 2 nätter

It was an exceptional experience. I was checked in and checked out by Ms Nara, who was super friendly and helpful. I enjoyed talking with all their counter staff in fact. The room was very clean and spacious. The breakfast spread was good and tasty. The location of the hotel was really good. Grand Mall Batam is just next door and connected with the hotel. Nagoya Hill Shopping centre is just a 5 mins drive away. There are also 3 really good Spas located just beside the hotel. All in all, it was a wonderful stay in the hotel and i would definitely bring my family here again.

10

MOKHTAR

19 okt. 2025

·

Stannade 2 nätter

Hotel is just opposite Batam shopping mall. So convenient to shop and having a meals. Room is clean. Staff is friendly. Breakfast has variety choices. Food is nice.

10

Soo Ching

1 maj 2025

·

Stannade 1 natt

I remembered when I made my reservation, the price is inclusive of hotel breakfast, but the hotel service staff says it’s was not mentioned. Can I confirm this ?

10

Shofurah

19 juli 2025

·

Stannade 2 nätter

New and clean hotel. Welcoming and helpful staff. Bfast has a good range of food including desserts. And it is just next to Grand mall

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

sö	må	ti	on	to	fr	lö
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $133	17 $112
18 $76	19 $81	20 $76	21 $76	22 $75	23 $110	24 $115
25 $76	26 $76	27 $81	28 $76	29 $81	30 $111	31 $134

sö	må	ti	on	to	fr	lö
1 $81	2 $85	3 $81	4 $85	5 $81	6 $206	7 $298
8	9 $204	10 $192	11 $82	12 $82	13 $116	14 $127
15 $82	16 $81	17 $82	18 $82	19 $82	20 $116	21 $120
22 $102	23 $102	24 $102	25 $102	26 $115	27 $125	28 $118
29 $102	30 $102

Oakwood Hotel & Apartments Grand Batam

Om detta boende

Läge

Rumsalternativ

Deluxe-rum - 1 sovrum

Svit Premier - 2 sovrum

Executive-rum - 1 sovrum

Studio Premier

Executive-rum

Premier-rum - 1 sovrum

Executive-rum - 2 sovrum

Studio Executive

Executive tvåbäddsrum

Gästrecensioner för Oakwood Hotel & Apartments Grand Batam

Vad gäster tycker

Boendets policy

Instruktioner för incheckning

Bra att veta

Tillval

Priser för kommande datum

Företagsuppgifter