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Muthu Westcliff Hotel (Near London Southend Airport)

79 US$

/natt

Snitt för oktober

Muthu Westcliff Hotel (Near London Southend Airport) - Image 1

Muthu Westcliff Hotel (Near London Southend Airport) - Rum

Muthu Westcliff Hotel (Near London Southend Airport) - Rum

Muthu Westcliff Hotel (Near London Southend Airport) - Reception

Muthu Westcliff Hotel (Near London Southend Airport) - Restaurang

Priser för Muthu Westcliff Hotel (Near London Southend Airport)

Välj datum för att se priser och tillgänglighet.

79 US$

/natt

Snitt för oktober

Genomsnittliga priser per månad

På Muthu Westcliff Hotel (Near London Southend Airport) är priset per natt i genomsnitt 71 US$ under den billigaste månaden (februari) och 111 US$ under den dyraste månaden (augusti), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Muthu Westcliff Hotel (Near London Southend Airport) efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	74 US$
februari	71 US$
mars	79 US$
april	78 US$
maj	87 US$
juni	84 US$
juli	97 US$
augusti	111 US$
september	98 US$
oktober	79 US$
november	73 US$
december	79 US$

Dyrast: augusti (ca 111 US$)

Billigast: februari (ca 71 US$)

Om detta boende

Njut av utsikten från deras terrassen och trädgården, och dra nytta av deras gratis wi-fi. Detta hotell i viktoriansk stil har även bröllopstjänster, en eldstad i lobbyn och ett picknickområde.

Parkering
Restaurang
Rökfria rum
Business center
Rumservice
Städning

Läge

18-20 Westcliff Parade, Westcliff-on-Sea, England, Storbritannien

Westcliff Gardens (0.1 miles)

Cliffs Pavilion (0.1 miles)

Genting Casino (0.3 miles)

Southend Pier Museum (0.5 miles)

Lost City Adventure Golf (0.5 miles)

Three Shells Beach (0.6 miles)

Mer platsinformation

Rumsalternativ

5

Dubbelrum (Small)

Information om rummet

1 Dubbelsäng

Sovplats 2

97 ft²

Uppvärmning

Wi-Fi (gratis)

Separat vardagsrum

8

Superior tvåbäddsrum

Information om rummet

2 Enkelsängar

Sovplats 2

140 ft²

Uppvärmning

Wi-Fi (gratis)

Separat vardagsrum

8

Classic trippelrum

Information om rummet

1 Dubbelsäng

och

1 Enkelsäng

Sovplats 2

140 ft²

Uppvärmning

Wi-Fi (gratis)

Separat vardagsrum

7

Executive dubbelrum

Information om rummet

1 Dubbelsäng

Sovplats 2

161 ft²

Uppvärmning

Wi-Fi (gratis)

Separat vardagsrum

6

Superior dubbelrum

Information om rummet

1 Dubbelsäng

Sovplats 2

140 ft²

Uppvärmning

Wi-Fi (gratis)

Separat vardagsrum

5

Junior dubbelrum (Junior Executive Room)

Information om rummet

1 Dubbelsäng

Sovplats 2

172 ft²

Uppvärmning

Wi-Fi (gratis)

Separat vardagsrum

5

Standard tvåbäddsrum

Information om rummet

2 Enkelsängar

Sovplats 2

140 ft²

Uppvärmning

Wi-Fi (gratis)

Separat vardagsrum

4

Enkelrum

Information om rummet

1 Enkelsäng

75 ft²

Uppvärmning

Wi-Fi (gratis)

Separat vardagsrum

6

Standard dubbelrum

Information om rummet

1 Dubbelsäng

Sovplats 2

129 ft²

Uppvärmning

Wi-Fi (gratis)

Separat vardagsrum

6

Familjerum

Information om rummet

1 Stor Dubbelsäng

och

2 Enkelsängar

Sovplats 2

140 ft²

Uppvärmning

Wi-Fi (gratis)

Separat vardagsrum

7

Svit

Information om rummet

1 Dubbelsäng

Sovplats 2

194 ft²

Uppvärmning

Wi-Fi (gratis)

Separat vardagsrum

Gästrecensioner för Muthu Westcliff Hotel (Near London Southend Airport)

7.5

Bra

Baserat på 2 212 verifierade recensioner

Vem bor här?

Företag

17%

Par

41%

Familj

20%

Grupper

15%

Ensamresande

5%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Baserat på de senaste omdömena hyllas Muthu Westcliff Hotel (nära London Southend Airport) för sitt läge vid havet nära Cliffs Pavilion och den ofta vänliga personalen, men många gäster lyfter fram slitna rum och återkommande problem med varmvattnet som påverkar duscharna.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

Baserat på de senaste omdömena hyllas Muthu Westcliff Hotel (nära London Southend Airport) för sitt läge vid havet nära Cliffs Pavilion och den ofta vänliga personalen, men många gäster lyfter fram slitna rum och återkommande problem med varmvattnet som påverkar duscharna.

Städningen och underhållet är ojämnt, med rapporter om mögel, slitna möbler, knarrande golv, tunna väggar och ljud, samt duvaktivitet utanför vissa fönster. Faciliteterna är grundläggande: en liten, ibland opålitlig hiss, ett nedslående gym och parkering på gatan/genom appar som kan vara förvirrande; gemensamma utrymmen är trevligare än många sovrum. Frukost- och matupplevelser varierar från prisvärda till begränsade eller kaotiska, och menyerna kan vara begränsade eller otillgängliga vissa kvällar. Förvänta dig en smidig bas vid havet med varierande komfort.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Faciliteterna är grundläggande: hissen är liten och har haft haverier, gymmet är dåligt utrustat och parkering på gatan/genom appar kan vara förvirrande eller begränsad. Restaurang-/baralternativ kan vara begränsade eller stängda.

Relaterade gästrecensioner

8

Lisa

2 juli 2025

·

Stannade 1 natt

Our room looked literally NOTHING like the charming photo - we had a single and a double bed in a quite old fashioned room. No air con. Heat blasting in the windows. Which opened, so that's good! Still nice though. Very old fashioned and charming. Oh god and the elevator is VERY small, so if you dislike small spaces... but the bar and bar staff rock! And front desk guy was lovely.

Our room looked literally NOTHING like the charming photo - we had a single and a double bed in a quite old fashioned room. No air con. Heat blasting in the windows. Which opened, so that's good! Still nice though. Very old fashioned and charming. Oh god and the elevator is VERY small, so if you dislike small spaces... but the bar and bar staff rock! And front desk guy was lovely.

8

james

11 aug. 2024

·

Stannade 1 natt

Trying to sort the parking was an absolute nightmare!

Trying to sort the parking was an absolute nightmare!

8

Peter

9 nov. 2023

·

Stannade 1 natt

Dodgy lift

Dodgy lift

6

Clare

16 okt. 2024

·

Stannade 1 natt

This is a well placed hotel with great access to the beach. Parking was easy and check in fine. I was disappointed with the 'gym'. Cardio equipment did not have power, there was an abandoned piece of equipment and I dont think anyone should work out there alone, no one would know you were there. The room was comfortable although everytime I used water, there was a loud noise from what I think was a water tank? Decor felt quite modern. Restaurant staff were super polite and it was clean.

This is a well placed hotel with great access to the beach. Parking was easy and check in fine. I was disappointed with the 'gym'. Cardio equipment did not have power, there was an abandoned piece of equipment and I dont think anyone should work out there alone, no one would know you were there. The room was comfortable although everytime I used water, there was a loud noise from what I think was a water tank? Decor felt quite modern. Restaurant staff were super polite and it was clean.

8

Priscilla

22 maj 2024

·

Stannade 1 natt

Average old hotel. Large room with good size bed. Bathroom was small and the toilet took forever to refill making a noise for ages after a flush! Breakfast was good - full English breakfast with plenty there. Friendly staff who were very helpful. The parking is tricky - you need a local app to pay, there are no machines at the front of the hotel for your permit! We had to park down the street in the meter parking area until 9pm. Then parking was OK without a permit until 11am at the front of the hotel. It would be good if parking was included in your booking somehow. It’s OK for locals but difficult for overseas visitors.

Average old hotel. Large room with good size bed. Bathroom was small and the toilet took forever to refill making a noise for ages after a flush! Breakfast was good - full English breakfast with plenty there. Friendly staff who were very helpful. The parking is tricky - you need a local app to pay, there are no machines at the front of the hotel for your permit! We had to park down the street in the meter parking area until 9pm. Then parking was OK without a permit until 11am at the front of the hotel. It would be good if parking was included in your booking somehow. It’s OK for locals but difficult for overseas visitors.

6

Christine

20 maj 2025

·

Stannade 1 natt

Lovely location. Check in was a nightmare trying to sort out the parking!!

Lovely location. Check in was a nightmare trying to sort out the parking!!

6

Freddy

14 juli 2024

·

Stannade 1 natt

On the whole ok shame about the lift breaking down twice and having to walk to fourth floor. Shower not great also cold tap hot water came out. The bar limited on wine. The hotel staff friendly and happy to help. View from window was lovely over looking the sea.

On the whole ok shame about the lift breaking down twice and having to walk to fourth floor. Shower not great also cold tap hot water came out. The bar limited on wine. The hotel staff friendly and happy to help. View from window was lovely over looking the sea.

8

Gillian

22 juni 2024

·

Stannade 2 nätter

The lack of parking was a problem

The lack of parking was a problem

4

nygel

6 nov. 2025

·

Stannade 1 natt

Receptionist was great and helpful, but..... Place is very tired and need of some serious refit. I haven't seen separate hot and cold basin taps in hotels for years. Shower performance very poor. restaurant menu extremely limited- decided to go out. I guess it was very nice 20-30 years ago!

Receptionist was great and helpful, but..... Place is very tired and need of some serious refit. I haven't seen separate hot and cold basin taps in hotels for years. Shower performance very poor. restaurant menu extremely limited- decided to go out. I guess it was very nice 20-30 years ago!

6

Jonathan

3 nov. 2024

·

Stannade 2 nätter

Overall an okay stay, but let down in two areas. First I always book somewhere with a gym to keep fit whilst I travel. The gym at Muthu is a dark cupboard under the stairs where the staff have to walk through to check cctv and other things. It’s a mess to be honest. Second, and only something I noticed whilst leaving on the last day. The cleaning team prepare the fresh sheets and towels for each room before departure time and leave them on the floor outside each room. Always great to find out that the sheets you’ve been sleeping in have probably been sat on the carpet in the corridor 🙃

Overall an okay stay, but let down in two areas. First I always book somewhere with a gym to keep fit whilst I travel. The gym at Muthu is a dark cupboard under the stairs where the staff have to walk through to check cctv and other things. It’s a mess to be honest. Second, and only something I noticed whilst leaving on the last day. The cleaning team prepare the fresh sheets and towels for each room before departure time and leave them on the floor outside each room. Always great to find out that the sheets you’ve been sleeping in have probably been sat on the carpet in the corridor 🙃

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Städningen är ojämnt, med flera rapporter om mögel, damm, smutsiga mattor/hissar och fläckiga sängkläder, även om vissa gäster tyckte att rummen var fläckfria.

Relaterade gästrecensioner

8

Sandra

20 jan. 2025

·

Stannade 1 natt

We enjoyed our stay at Westcliff Hotel. On arrival your receptionist helped with the on street parking as we were having a problem with the Ringo app. Staff were helpful and curteous. Our room was clean apart from black mould around the sink and edges of bath. The top of the wardrobe was very dusty. We were going to put our suitcase there. It would be nice to have more compimenary milk and coffee provided.

We enjoyed our stay at Westcliff Hotel. On arrival your receptionist helped with the on street parking as we were having a problem with the Ringo app. Staff were helpful and curteous. Our room was clean apart from black mould around the sink and edges of bath. The top of the wardrobe was very dusty. We were going to put our suitcase there. It would be nice to have more compimenary milk and coffee provided.

4

Joy

3 nov. 2024

·

Stannade 1 natt

This hotel is in need of updating . Rusty rads, discoloured baths, old sanitary ware, curtains falling apart with holes and everywhere needs a deep clean. Or any clean in fact !

This hotel is in need of updating . Rusty rads, discoloured baths, old sanitary ware, curtains falling apart with holes and everywhere needs a deep clean. Or any clean in fact !

4

Alastair

17 aug. 2025

·

Stannade 1 natt

The experience at this hotel wasn’t great. The staff were friendly but our room didn’t have any toiletries or iron/ironing board in it despite pamphlets to the contrary. I phoned down to reception and the toiletries were provided, the hot water in the shower didn’t seem to work, another call to reception and we were told to keep the hot tap in the sink and the shower running at the same time for 10 minutes before it gets hot, which worked but it such an awful waste of water during this drought of a summer. By the time I noticed the iron was missing I lacked the motivation to make another call to reception. The sheets had some rather nasty looking stains on them, as did the sofa in receptions. There was loud music coming from somewhere in the hotel until about 3.30am which made for a terrible nights sleep, not to mention the noisy pigeon population that had made the dingy courtyard our frosted windows looked out upon, another source of unwanted sound. Floorboards above very creaky and thin walls meant it was very easy to hear doors slamming shut in the morning.

The experience at this hotel wasn’t great. The staff were friendly but our room didn’t have any toiletries or iron/ironing board in it despite pamphlets to the contrary. I phoned down to reception and the toiletries were provided, the hot water in the shower didn’t seem to work, another call to reception and we were told to keep the hot tap in the sink and the shower running at the same time for 10 minutes before it gets hot, which worked but it such an awful waste of water during this drought of a summer. By the time I noticed the iron was missing I lacked the motivation to make another call to reception. The sheets had some rather nasty looking stains on them, as did the sofa in receptions. There was loud music coming from somewhere in the hotel until about 3.30am which made for a terrible nights sleep, not to mention the noisy pigeon population that had made the dingy courtyard our frosted windows looked out upon, another source of unwanted sound. Floorboards above very creaky and thin walls meant it was very easy to hear doors slamming shut in the morning.

2

Fiona

6 juni 2025

·

Stannade 1 natt

This hotel was extremely disappointing. The room was dirty, poorly maintained, and felt very rundown. Pigeons could be heard cooing right outside the window early in the morning — no netting or barriers to prevent them. The shower only worked if I turned on both the sink and shower taps at the same time, which is unacceptable. No bath mat made the floor slippery and unsafe. Towels were limited and the in-room refreshments were poor — no milk and out-of-date biscuits. The one positive was the receptionist, Kieran. He was polite, professional, and helpful. I sincerely hope he moves on in hospitality, away from this establishment. I paid over £100 for one night and expected at least basic standards. Unfortunately, this place failed on almost every level. I won’t be returning.

This hotel was extremely disappointing. The room was dirty, poorly maintained, and felt very rundown. Pigeons could be heard cooing right outside the window early in the morning — no netting or barriers to prevent them. The shower only worked if I turned on both the sink and shower taps at the same time, which is unacceptable. No bath mat made the floor slippery and unsafe. Towels were limited and the in-room refreshments were poor — no milk and out-of-date biscuits. The one positive was the receptionist, Kieran. He was polite, professional, and helpful. I sincerely hope he moves on in hospitality, away from this establishment. I paid over £100 for one night and expected at least basic standards. Unfortunately, this place failed on almost every level. I won’t be returning.

10

Amanda

4 sep. 2025

·

Stannade 1 natt

1 night only, fantastic welcome & help with the Parking App (Thanks!) The room was lovely, bathroom new & spotless

1 night only, fantastic welcome & help with the Parking App (Thanks!) The room was lovely, bathroom new & spotless

2

james e

25 maj 2025

·

Stannade 1 natt

Rooms old need updating wall paper coming off walls toilets dirty carpets dirty

Rooms old need updating wall paper coming off walls toilets dirty carpets dirty

8

Norman

27 jan. 2025

·

Stannade 1 natt

Very comfortable, decent sized room, small but functional bathroom. Spotlessly clean. Friendly staff.

Very comfortable, decent sized room, small but functional bathroom. Spotlessly clean. Friendly staff.

4

Louise

18 feb. 2024

·

Stannade 1 natt

We were quite disappointed with the hotel tbh sadly. We only stayed one night, so out up with it. The location was close to Cliffs Pavillion or we would have complained or left if we were staying longer. The initial things was the inside of the lift door. It was filthy. The carpets on landing were dirty. Our room door dirty. My initial view of the room I saw the desk, which had marks and black stuff over it, which I scratched and came off. I wondered why the cleaner didn’t manage to do that. The general cleanliness in the room was ok. However there was a chip l fr under the desk, the walls were marked..just needed a clean. Marks on the chairs which we didn’t use, window seals needed a wipe over. Bathroom was clean, looked fairly new. Towels were lovely and clean, although as we left, the replacement bedding and towels for our and other rooms were just left on the dirty carpet outside doors! Breakfast was okish. Cooked breakfast wasn’t that nice but edible. One 4 piece toaster for all guests eating. Food was constantly being reloaded but our new food in top, so sausages were rock hard at bottom. It’s such a shame tbh, as it could be such a lovely hotel. Staff were lovely however. Very helpful and lovely people.

We were quite disappointed with the hotel tbh sadly. We only stayed one night, so out up with it. The location was close to Cliffs Pavillion or we would have complained or left if we were staying longer. The initial things was the inside of the lift door. It was filthy. The carpets on landing were dirty. Our room door dirty. My initial view of the room I saw the desk, which had marks and black stuff over it, which I scratched and came off. I wondered why the cleaner didn’t manage to do that. The general cleanliness in the room was ok. However there was a chip l fr under the desk, the walls were marked..just needed a clean. Marks on the chairs which we didn’t use, window seals needed a wipe over. Bathroom was clean, looked fairly new. Towels were lovely and clean, although as we left, the replacement bedding and towels for our and other rooms were just left on the dirty carpet outside doors! Breakfast was okish. Cooked breakfast wasn’t that nice but edible. One 4 piece toaster for all guests eating. Food was constantly being reloaded but our new food in top, so sausages were rock hard at bottom. It’s such a shame tbh, as it could be such a lovely hotel. Staff were lovely however. Very helpful and lovely people.

6

Michael

2 jan. 2025

·

Stannade 1 natt

Room was very tired, a couple of health and safety issues, no non slip mat in bath/shower, stand for kettle loose on shelf. Blood on sheets, bed headboard was worn and leaving black specs on pillows.

Room was very tired, a couple of health and safety issues, no non slip mat in bath/shower, stand for kettle loose on shelf. Blood on sheets, bed headboard was worn and leaving black specs on pillows.

4

Deborah

15 dec. 2024

·

Stannade 1 natt

Had to wait ages for someone at reception to turn up, then she went off to help another customer. Lift was not working, so lucky only had to go up one set of stairs. Room was ok at first look, but shower had black mould. Hairs in the bed, pillows were old and floppy, mattress was so soft, you sank into it to the point of back and neck ache the next morning. Carpet had paint stains on it. Floors creaked badly, heard upstairs walking all night. Fire door had big gap of 25mm underneath. Radiator didnt work properly-either too hot or too cold- very noisy. Ambient music played throughout till late, could be heard over tv in room. Didn't bother to stay for breakfast as did not feel the need to be let down anymore. Great location, staff polite enough when there.

Had to wait ages for someone at reception to turn up, then she went off to help another customer. Lift was not working, so lucky only had to go up one set of stairs. Room was ok at first look, but shower had black mould. Hairs in the bed, pillows were old and floppy, mattress was so soft, you sank into it to the point of back and neck ache the next morning. Carpet had paint stains on it. Floors creaked badly, heard upstairs walking all night. Fire door had big gap of 25mm underneath. Radiator didnt work properly-either too hot or too cold- very noisy. Ambient music played throughout till late, could be heard over tv in room. Didn't bother to stay for breakfast as did not feel the need to be let down anymore. Great location, staff polite enough when there.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är slitna och varierar i storlek och komfort, med knarrande golv, tunna väggar, värmeproblem och begränsad ventilation; vissa rum erbjuder havsutsikt och är funktionella.

Relaterade gästrecensioner

6

Justin

24 juni 2025

·

Stannade 1 natt

Very tired looking hotel. TV remote didnt work. Very creaky floors. Strange musky smell.

Very tired looking hotel. TV remote didnt work. Very creaky floors. Strange musky smell.

6

Adrian

12 mars 2025

·

Stannade 1 natt

The hotel is in need of some refurbishment, the mattress on the bed was also quite worn. The staff are super friendly we couldn’t fault them at all. If you want a cheap hotel for the night then this should be ok !

The hotel is in need of some refurbishment, the mattress on the bed was also quite worn. The staff are super friendly we couldn’t fault them at all. If you want a cheap hotel for the night then this should be ok !

6

Beth

14 sep. 2024

·

Stannade 1 natt

Great location but hotel very run down. The room doesn’t look anything like on the website but it was cheap and we only needed a bed to sleep in for the night.

Great location but hotel very run down. The room doesn’t look anything like on the website but it was cheap and we only needed a bed to sleep in for the night.

8

Lisa

2 juli 2025

·

Stannade 1 natt

Our room looked literally NOTHING like the charming photo - we had a single and a double bed in a quite old fashioned room. No air con. Heat blasting in the windows. Which opened, so that's good! Still nice though. Very old fashioned and charming. Oh god and the elevator is VERY small, so if you dislike small spaces... but the bar and bar staff rock! And front desk guy was lovely.

Our room looked literally NOTHING like the charming photo - we had a single and a double bed in a quite old fashioned room. No air con. Heat blasting in the windows. Which opened, so that's good! Still nice though. Very old fashioned and charming. Oh god and the elevator is VERY small, so if you dislike small spaces... but the bar and bar staff rock! And front desk guy was lovely.

6

Pearl

21 juni 2024

·

Stannade 2 nätter

It was disappointing that there were no bath towels in the room and it was very hot (the window doesn't open) and the fan provided was tiny and not fit for purpose. The room had sea views which was lovely.

It was disappointing that there were no bath towels in the room and it was very hot (the window doesn't open) and the fan provided was tiny and not fit for purpose. The room had sea views which was lovely.

8

Emma

19 aug. 2024

·

Stannade 1 natt

Had a lovely overnight stay. Didn't spend too much time in my room or at the hotel as went to a wedding reception, but I found the room comfortable and staff helpful and friendly. Only found the hotel noisy due to other people being noisy in their room and the corridors late into the night, but the windows were pretty soundproof.

Had a lovely overnight stay. Didn't spend too much time in my room or at the hotel as went to a wedding reception, but I found the room comfortable and staff helpful and friendly. Only found the hotel noisy due to other people being noisy in their room and the corridors late into the night, but the windows were pretty soundproof.

8

Patrick

26 maj 2025

·

Stannade 1 natt

My room was small and bed was uncomfortable and if bathroom light was on the fan noise was noisy

My room was small and bed was uncomfortable and if bathroom light was on the fan noise was noisy

10

Crl

6 nov. 2024

·

Stannade 2 nätter

Super friendly and helpful staff. Great room and bathroom. Walkable to Westcliff and Southend train stations and Cliffs Pavillion. Great views of the water. I would definitely stay here again.

Super friendly and helpful staff. Great room and bathroom. Walkable to Westcliff and Southend train stations and Cliffs Pavillion. Great views of the water. I would definitely stay here again.

10

Harish

12 juni 2023

·

Stannade 1 natt

Nice rooms with sea view

Nice rooms with sea view

6

Laura

2 jan. 2025

·

Stannade 1 natt

Pretty run of the mill room. It did the job. But it was boiling when I arrived. I turned off the radiators and opened the small window, it was still so hot when we got back.

Pretty run of the mill room. It did the job. But it was boiling when I arrived. I turned off the radiators and opened the small window, it was still so hot when we got back.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen är generellt vänlig och hjälpsam, men gästerna hade ibland svårt att hitta personal eller upplevde långsam och ojämnt svar.

Relaterade gästrecensioner

2

Erin

3 dec. 2024

·

Stannade 4 nätter

Hotel should be shutdown. Receptionists and Manager have no idea about customer service. Bed was rock solid. Still in pain 2 weeks after being home. Radiator screamed at you and sounded like it was going to explode. Bathroom was sweaty but bedroom was cold enough to keep drinks at fridge temperature. Breakfast I'm so glad I didn't pay for, £89 for 4 days is how much they charge for breakfast. Which is ridiculous with the amount of cafes and pubs that serve breakfast in the area The only helpful people we interacted with was the night porters

Hotel should be shutdown. Receptionists and Manager have no idea about customer service. Bed was rock solid. Still in pain 2 weeks after being home. Radiator screamed at you and sounded like it was going to explode. Bathroom was sweaty but bedroom was cold enough to keep drinks at fridge temperature. Breakfast I'm so glad I didn't pay for, £89 for 4 days is how much they charge for breakfast. Which is ridiculous with the amount of cafes and pubs that serve breakfast in the area The only helpful people we interacted with was the night porters

4

Barry

26 jan. 2023

·

Stannade 1 natt

A very tired old lady of a hotel. No staff to be found either on reception or the bar at 8:30pm Room cold on arrival.

A very tired old lady of a hotel. No staff to be found either on reception or the bar at 8:30pm Room cold on arrival.

2

Lisa

4 okt. 2025

·

Stannade 1 natt

Terrible stay no hot water the whole stay No one at reception when arrived waited 45 mins Bathroom was filthy We booked the suite very disappointed

Terrible stay no hot water the whole stay No one at reception when arrived waited 45 mins Bathroom was filthy We booked the suite very disappointed

8

Timothy

18 juli 2024

·

Stannade 1 natt

Very reasonable and good value. The reception personnel were first class, efficient and so helpful

Very reasonable and good value. The reception personnel were first class, efficient and so helpful

10

Crl

6 nov. 2024

·

Stannade 2 nätter

Super friendly and helpful staff. Great room and bathroom. Walkable to Westcliff and Southend train stations and Cliffs Pavillion. Great views of the water. I would definitely stay here again.

Super friendly and helpful staff. Great room and bathroom. Walkable to Westcliff and Southend train stations and Cliffs Pavillion. Great views of the water. I would definitely stay here again.

6

John

17 okt. 2025

·

Stannade 1 natt

Overall service was good with hotel reception very friendly. Location good but parking not great! Room clean but tired looking, needs refurb.

Overall service was good with hotel reception very friendly. Location good but parking not great! Room clean but tired looking, needs refurb.

8

Fiona

20 juli 2025

·

Stannade 1 natt

Your staff were amazing

Your staff were amazing

6

Irena

15 juni 2025

·

Stannade 1 natt

The hotel overal was okey, nice family room, good location for shopping, walkable to the sea site. The minus was the hot water which you have to wait like 10 mins and you have to constantly run water to get warm/hot, which in mine opinion its waste of the water and the boiler should be change at that stage. At the front of the reception we have slight struggle to get hold as was no one at the desk and no ring bell or anything to be able get attention. By the way we didn't hear when we check out from the receptionist words " I hope we see you again", instead we heard " okey, bye" which put us off more to the hotel.

The hotel overal was okey, nice family room, good location for shopping, walkable to the sea site. The minus was the hot water which you have to wait like 10 mins and you have to constantly run water to get warm/hot, which in mine opinion its waste of the water and the boiler should be change at that stage. At the front of the reception we have slight struggle to get hold as was no one at the desk and no ring bell or anything to be able get attention. By the way we didn't hear when we check out from the receptionist words " I hope we see you again", instead we heard " okey, bye" which put us off more to the hotel.

10

Alexis

14 feb. 2024

·

Stannade 1 natt

Thank you for a lovely stay. Receptionist was welcoming, helping me with the paid parking for the road outside (worth signing up to one of the parking apps / online platforms required before arriving, especially if arriving on your own). Would recommend.

Thank you for a lovely stay. Receptionist was welcoming, helping me with the paid parking for the road outside (worth signing up to one of the parking apps / online platforms required before arriving, especially if arriving on your own). Would recommend.

4

Deborah

15 dec. 2024

·

Stannade 1 natt

Had to wait ages for someone at reception to turn up, then she went off to help another customer. Lift was not working, so lucky only had to go up one set of stairs. Room was ok at first look, but shower had black mould. Hairs in the bed, pillows were old and floppy, mattress was so soft, you sank into it to the point of back and neck ache the next morning. Carpet had paint stains on it. Floors creaked badly, heard upstairs walking all night. Fire door had big gap of 25mm underneath. Radiator didnt work properly-either too hot or too cold- very noisy. Ambient music played throughout till late, could be heard over tv in room. Didn't bother to stay for breakfast as did not feel the need to be let down anymore. Great location, staff polite enough when there.

Had to wait ages for someone at reception to turn up, then she went off to help another customer. Lift was not working, so lucky only had to go up one set of stairs. Room was ok at first look, but shower had black mould. Hairs in the bed, pillows were old and floppy, mattress was so soft, you sank into it to the point of back and neck ache the next morning. Carpet had paint stains on it. Floors creaked badly, heard upstairs walking all night. Fire door had big gap of 25mm underneath. Radiator didnt work properly-either too hot or too cold- very noisy. Ambient music played throughout till late, could be heard over tv in room. Didn't bother to stay for breakfast as did not feel the need to be let down anymore. Great location, staff polite enough when there.

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Läge

Läget vid havet nära Cliffs Pavilion och staden är en stor fördel; gångbart och naturskönt för många vistelser.

Relaterade gästrecensioner

8

Sandra

26 okt. 2024

·

Stannade 1 natt

Nice hotel close to the beach and the theatre . Ideal location .

Nice hotel close to the beach and the theatre . Ideal location .

8

Joseph

4 mars 2025

·

Stannade 1 natt

great location. friendly staff, close to attractions.

great location. friendly staff, close to attractions.

8

Michaela

27 okt. 2024

·

Stannade 1 natt

So convenient. 2 min walk to the Pavillon for our show. Lobby and dining area very nice. Bedroom could do with updating but clean and comfortable. Great value, good breakfast included. Was perfect for our needs . Would definitely stay again. Dining not available Sunday evening but restaurants nearby .

So convenient. 2 min walk to the Pavillon for our show. Lobby and dining area very nice. Bedroom could do with updating but clean and comfortable. Great value, good breakfast included. Was perfect for our needs . Would definitely stay again. Dining not available Sunday evening but restaurants nearby .

8

David

9 aug. 2024

·

Stannade 1 natt

Nice sea front location in a quiet part of town. Friendly staff and nice decor in the public areas. It's an old style seaside hotel but it's clean and comfortable and very relaxing.

Nice sea front location in a quiet part of town. Friendly staff and nice decor in the public areas. It's an old style seaside hotel but it's clean and comfortable and very relaxing.

10

Joseph

4 okt. 2024

·

Stannade 3 nätter

Perfectly located, short walk into town, friendly stafff

Perfectly located, short walk into town, friendly stafff

10

Vera

23 juni 2025

·

Stannade 8 nätter

It’s a very traditional hotel in a lovely, scenic landscape. It also provides a lot of entertainment for youths. It is within walking distance to the station, the High Street and it’s by the sea with a wonderful park in front of it.

It’s a very traditional hotel in a lovely, scenic landscape. It also provides a lot of entertainment for youths. It is within walking distance to the station, the High Street and it’s by the sea with a wonderful park in front of it.

10

Helen

15 okt. 2024

·

Stannade 1 natt

I loved where the property is located next to the sea front and the decor is my style very classic would definitely book again

I loved where the property is located next to the sea front and the decor is my style very classic would definitely book again

8

Natalie

15 juli 2024

·

Stannade 1 natt

A quiet area, 10 mins walk from the local attractions and city centre

A quiet area, 10 mins walk from the local attractions and city centre

10

Kamran

29 nov. 2023

·

Stannade 1 natt

Nice hotel, very close to the seafront

Nice hotel, very close to the seafront

10

Yvonne

23 juli 2024

·

Stannade 1 natt

We have stayed here before very convenient For The cliff Pavilion theatre.

We have stayed here before very convenient For The cliff Pavilion theatre.

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Måltider

Återkopplingen på frukosten är blandad – från trevlig och riklig till kall, begränsad eller kaotisk – och kvällsmenyer kan vara begränsade eller otillgängliga.

Relaterade gästrecensioner

8

Vanda

24 okt. 2024

·

Stannade 1 natt

Very convenient for show at Cliffs Pavilion. Reasonably priced. Pleasant staff. Lovely breakfast.

Very convenient for show at Cliffs Pavilion. Reasonably priced. Pleasant staff. Lovely breakfast.

8

Emma

25 nov. 2023

·

Stannade 1 natt

A lovely stay. Staff were friendly, room was comfortable. Disappointed with the breakfast though. Not worth the £13.95 cost.

A lovely stay. Staff were friendly, room was comfortable. Disappointed with the breakfast though. Not worth the £13.95 cost.

8

Dawn

9 dec. 2023

·

Stannade 1 natt

Room was pleasant but breakfast was cold and limited choices

Room was pleasant but breakfast was cold and limited choices

8

Michaela

27 okt. 2024

·

Stannade 1 natt

So convenient. 2 min walk to the Pavillon for our show. Lobby and dining area very nice. Bedroom could do with updating but clean and comfortable. Great value, good breakfast included. Was perfect for our needs . Would definitely stay again. Dining not available Sunday evening but restaurants nearby .

So convenient. 2 min walk to the Pavillon for our show. Lobby and dining area very nice. Bedroom could do with updating but clean and comfortable. Great value, good breakfast included. Was perfect for our needs . Would definitely stay again. Dining not available Sunday evening but restaurants nearby .

10

Stephen

12 jan. 2025

·

Stannade 1 natt

A basic hotel but it was clean and comfortable. The breakfast was nice as well.

A basic hotel but it was clean and comfortable. The breakfast was nice as well.

10

Renee

20 feb. 2024

·

Stannade 3 nätter

The surroundings is lovely right by the beach the lady who served breakfast was really lovely and so was the lovely breakfast very nice filled me for the whole day. The reception staff were very friendly aswell. Very nice hotel x

The surroundings is lovely right by the beach the lady who served breakfast was really lovely and so was the lovely breakfast very nice filled me for the whole day. The reception staff were very friendly aswell. Very nice hotel x

8

Priscilla

22 maj 2024

·

Stannade 1 natt

Average old hotel. Large room with good size bed. Bathroom was small and the toilet took forever to refill making a noise for ages after a flush! Breakfast was good - full English breakfast with plenty there. Friendly staff who were very helpful. The parking is tricky - you need a local app to pay, there are no machines at the front of the hotel for your permit! We had to park down the street in the meter parking area until 9pm. Then parking was OK without a permit until 11am at the front of the hotel. It would be good if parking was included in your booking somehow. It’s OK for locals but difficult for overseas visitors.

Average old hotel. Large room with good size bed. Bathroom was small and the toilet took forever to refill making a noise for ages after a flush! Breakfast was good - full English breakfast with plenty there. Friendly staff who were very helpful. The parking is tricky - you need a local app to pay, there are no machines at the front of the hotel for your permit! We had to park down the street in the meter parking area until 9pm. Then parking was OK without a permit until 11am at the front of the hotel. It would be good if parking was included in your booking somehow. It’s OK for locals but difficult for overseas visitors.

4

nygel

6 nov. 2025

·

Stannade 1 natt

Receptionist was great and helpful, but..... Place is very tired and need of some serious refit. I haven't seen separate hot and cold basin taps in hotels for years. Shower performance very poor. restaurant menu extremely limited- decided to go out. I guess it was very nice 20-30 years ago!

Receptionist was great and helpful, but..... Place is very tired and need of some serious refit. I haven't seen separate hot and cold basin taps in hotels for years. Shower performance very poor. restaurant menu extremely limited- decided to go out. I guess it was very nice 20-30 years ago!

4

Louise

18 feb. 2024

·

Stannade 1 natt

We were quite disappointed with the hotel tbh sadly. We only stayed one night, so out up with it. The location was close to Cliffs Pavillion or we would have complained or left if we were staying longer. The initial things was the inside of the lift door. It was filthy. The carpets on landing were dirty. Our room door dirty. My initial view of the room I saw the desk, which had marks and black stuff over it, which I scratched and came off. I wondered why the cleaner didn’t manage to do that. The general cleanliness in the room was ok. However there was a chip l fr under the desk, the walls were marked..just needed a clean. Marks on the chairs which we didn’t use, window seals needed a wipe over. Bathroom was clean, looked fairly new. Towels were lovely and clean, although as we left, the replacement bedding and towels for our and other rooms were just left on the dirty carpet outside doors! Breakfast was okish. Cooked breakfast wasn’t that nice but edible. One 4 piece toaster for all guests eating. Food was constantly being reloaded but our new food in top, so sausages were rock hard at bottom. It’s such a shame tbh, as it could be such a lovely hotel. Staff were lovely however. Very helpful and lovely people.

We were quite disappointed with the hotel tbh sadly. We only stayed one night, so out up with it. The location was close to Cliffs Pavillion or we would have complained or left if we were staying longer. The initial things was the inside of the lift door. It was filthy. The carpets on landing were dirty. Our room door dirty. My initial view of the room I saw the desk, which had marks and black stuff over it, which I scratched and came off. I wondered why the cleaner didn’t manage to do that. The general cleanliness in the room was ok. However there was a chip l fr under the desk, the walls were marked..just needed a clean. Marks on the chairs which we didn’t use, window seals needed a wipe over. Bathroom was clean, looked fairly new. Towels were lovely and clean, although as we left, the replacement bedding and towels for our and other rooms were just left on the dirty carpet outside doors! Breakfast was okish. Cooked breakfast wasn’t that nice but edible. One 4 piece toaster for all guests eating. Food was constantly being reloaded but our new food in top, so sausages were rock hard at bottom. It’s such a shame tbh, as it could be such a lovely hotel. Staff were lovely however. Very helpful and lovely people.

2

Daniel

29 feb. 2024

·

Stannade 1 natt

Our view from our window was 4 pigeon carcuses been there a long time as your see from pictures inch of bird poo under 1 inch of one of the dead birds . The room was basic and comfortable . Breakfast was shocking waited ages for food to even be brought out when It did the bacon was microwaved couldn’t even cut the fat the eggs tasted awful couldn’t even eat it . The toaster was a household toaster that was burning the wall paper and about 8 people waiting to make toast in a 4 piece toaster . No sauces for breakfast . Birds were told about the day we arrived was told it would be sorted still there in the morning . Complained and only received half our money back . Even though it was a complete health and safety problem . Took many messages from hotels.com to even get them to give that refund . The hotel should be checked by environmental health it’s shocking . We traveled from Brighton so couldn’t leave as by the time we arrived and checked in it was to late to drive children home . Will never return

Our view from our window was 4 pigeon carcuses been there a long time as your see from pictures inch of bird poo under 1 inch of one of the dead birds . The room was basic and comfortable . Breakfast was shocking waited ages for food to even be brought out when It did the bacon was microwaved couldn’t even cut the fat the eggs tasted awful couldn’t even eat it . The toaster was a household toaster that was burning the wall paper and about 8 people waiting to make toast in a 4 piece toaster . No sauces for breakfast . Birds were told about the day we arrived was told it would be sorted still there in the morning . Complained and only received half our money back . Even though it was a complete health and safety problem . Took many messages from hotels.com to even get them to give that refund . The hotel should be checked by environmental health it’s shocking . We traveled from Brighton so couldn’t leave as by the time we arrived and checked in it was to late to drive children home . Will never return

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8

Mikaela

11 mars 2026

·

Stannade 2 nätter

Det var lite dragigt på rummet pga otäta fönster, men man fick ett extra element så det gick ändå bra.

Det var lite dragigt på rummet pga otäta fönster, men man fick ett extra element så det gick ändå bra.

6

ian

22 aug. 2026

·

Stannade 2 nätter

The rooms we was given were poor

The rooms we was given were poor

2

Matthew

11 aug. 2026

·

Stannade 3 nätter

Absolutely shocking experience and even worse handling afterwards. We stayed at Muthu Westcliff Hotel from 7–10 August 2026 and paid £451.08 for a family room. During our stay we found live insects in the bed which we believed to be bed bugs and recorded them clearly on video. Between our family we subsequently developed well over 100 bites. We also photographed the bites extensively. The cleanliness of the room was appalling. The pillows were stained and the toilet had heavy brown ingrained dirt/scum around it which, in my opinion, had clearly not appeared overnight. What has made this even worse is the hotel's response. We reported everything immediately, supplied evidence and explained the huge disruption caused when returning home. Clothes and belongings had to be bagged, isolated, frozen or heat treated and our luggage quarantined because we were terrified of bringing insects into our house. The hotel told us the complaint had been escalated to the "highest level" and that the General Manager would deal with it on returning from annual leave. Despite repeated emails, we have had no meaningful contact from the General Manager at all. No phone call. No proper apology from senior management. No resolution. No refund. No compensation decision. No professional pest-control report despite specifically requesting it. We even formally asked the hotel to preserve relevant evidence and confirm exactly what inspection or treatment had taken place in the room.

Absolutely shocking experience and even worse handling afterwards. We stayed at Muthu Westcliff Hotel from 7–10 August 2026 and paid £451.08 for a family room. During our stay we found live insects in the bed which we believed to be bed bugs and recorded them clearly on video. Between our family we subsequently developed well over 100 bites. We also photographed the bites extensively. The cleanliness of the room was appalling. The pillows were stained and the toilet had heavy brown ingrained dirt/scum around it which, in my opinion, had clearly not appeared overnight. What has made this even worse is the hotel's response. We reported everything immediately, supplied evidence and explained the huge disruption caused when returning home. Clothes and belongings had to be bagged, isolated, frozen or heat treated and our luggage quarantined because we were terrified of bringing insects into our house. The hotel told us the complaint had been escalated to the "highest level" and that the General Manager would deal with it on returning from annual leave. Despite repeated emails, we have had no meaningful contact from the General Manager at all. No phone call. No proper apology from senior management. No resolution. No refund. No compensation decision. No professional pest-control report despite specifically requesting it. We even formally asked the hotel to preserve relevant evidence and confirm exactly what inspection or treatment had taken place in the room.

6

Charlotte

21 juli 2026

·

Stannade 1 natt

The hotel itself was very nice. It was misleading tho as they said there was limited parking on site there was no oarking on side it was parking with a oermit on the road outside which it says in the reception that its £8.50 its actually £8.86 but that was for the whole night till 11am. I qas dissapointed with the service from staff as they had little time for you always chatting amongst themselves. I got a hi and info on the parking then a "theres you key to your room" that was it no expkaining how to get there where the bar is or anything and then qhen i left i handed the card in the lady was chatting to another member of staff said thanks that was it. The lady at the bar in the evening was friendly but looked fed up. Our room was ok except the pillows were lumpy and solid. I had a bad headache in the morning. A good job only one of us wanted a shower as 1 towel was available and also the bin had rubbish in it. I expected more for the money i paid. The room was clean and large, bathroom was tiny but clean and the hotel looked very nice. Hospitality was rubbish tho and the pillows were for the bin.

The hotel itself was very nice. It was misleading tho as they said there was limited parking on site there was no oarking on side it was parking with a oermit on the road outside which it says in the reception that its £8.50 its actually £8.86 but that was for the whole night till 11am. I qas dissapointed with the service from staff as they had little time for you always chatting amongst themselves. I got a hi and info on the parking then a "theres you key to your room" that was it no expkaining how to get there where the bar is or anything and then qhen i left i handed the card in the lady was chatting to another member of staff said thanks that was it. The lady at the bar in the evening was friendly but looked fed up. Our room was ok except the pillows were lumpy and solid. I had a bad headache in the morning. A good job only one of us wanted a shower as 1 towel was available and also the bin had rubbish in it. I expected more for the money i paid. The room was clean and large, bathroom was tiny but clean and the hotel looked very nice. Hospitality was rubbish tho and the pillows were for the bin.

8

Victoria

19 juli 2026

·

Stannade 1 natt

quaint, just what you’d expect from a little sleepy seaside town

quaint, just what you’d expect from a little sleepy seaside town

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