Name: Phoenix Copenhagen
Address: Bredgade 37, Copenhague, Hovedstaden, DK
Price range: 150 $US–956 $US per night
Rating: 8.65

Ce qu'en disent des voyageurs

À l'hôtel Phoenix Copenhagen, les voyageurs apprécient l'emplacement très central et propice aux promenades, ainsi que le personnel agréable et serviable, sans oublier des chambres généralement propres et confortables et un petit-déjeuner très apprécié. Ils notent cependant la taille compacte des chambres et certains éléments d'un établissement ancien et historique.

Plusieurs commentaires font état de douches à parois hautes dans les salles de bain et de certaines difficultés d'accessibilité, notamment des marches à l'entrée. Les chambres donnant sur la rue peuvent être bruyantes le matin ou la nuit, et les lits sont moelleux, ce que certains clients apprécient tandis que d'autres les trouvent trop souples. Attendez-vous à un séjour classique en centre-ville, avec un service efficace et des chambres compactes.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Un parking à proximité (souvent avec une réduction pour les clients de l'hôtel) et un service de location de vélos sont pratiques. Le salon exécutif et le bar reçoivent des commentaires mitigés, avec un choix limité ou des fermetures pour rénovation, et l'accès au hall implique des marches qui peuvent entraver la mobilité.

Avis de voyageur à ce sujet

10

Allison

10 oct. 2025

·

A séjourné 3 nuits

Great location. Small but comfortable rooms. Amenities weren’t great, hairdryer in room didn’t work, bedside lamps didn’t work and the hotel bar was under renovation, but the staff was pleasant the breakfast delicious.

10

Barbara

23 oct. 2025

·

A séjourné 2 nuits

Das Hotel liegt zentral in der Nähe von Kongens Nytorv. Innerhalb von ca. 10 Minuten ist man zu Fuß an der Metrostation. Das Personal war sehr hilfsbereit und freundlich. Es besteht die Möglichkeit, Fahrräder zu mieten. Das Frühstück war frisch und es wurde eine gute Auswahl angeboten.

10

Thomas

26 sept. 2024

·

A séjourné 4 nuits

First - let's just say Copenhagen is a great place to spend 5 days. Clean, beautiful, lots to do, great food. We really lucked out finding the Phoenix. Very nice, stately, very comfortable rooms, beautiful lobby. Beautiful bathrooms The staff was very helpful. The location could not be better - near a lot, but not a touristy area. Some very nice restaurants nearby, and great bars. The hotel also offered very nice bikes - which really came in handy.

10

Peter

15 févr. 2026

·

A séjourné 1 nuit

Rent og pænt. Høj service og parking lige om hjørnet. Dejlig central placering, med gå afstand til det meste.

10

Robert

31 juil. 2025

·

A séjourné 1 nuit

Sehr freundliches Personal, es gab die Möglichkeit das Parkticket für die Hälfte des Preises über das Hotel abwickeln zu können. Super Service gerne wieder

10

Claus

30 nov. 2025

·

A séjourné 2 nuits

Behageligt personale, god lokation og gode værelser. Også fine P forhold.

8

Karen

8 déc. 2025

·

A séjourné 2 nuits

Very central location. Room was ready early. Very clean. No complimentary water in the room. Bar owned by third party business so closed early. Overall happy with the stay.

6

Isabella

4 juil. 2025

·

A séjourné 5 nuits

I would have given this otherwise lovely hotel a higher rating. But there was NO means of accessing the hotel’s entrance, lobby area on level ground. Guests needed to use STEPS to get up to lobby. Plus a few more to reach my room. This posed a challenge for anyone who used a mobility device (in my case, a Rollator walker.) as well as anyone with heavy luggage.It was NOT mentioned on Expedia website (nor their own website) that the property was not wheelchair accessible.

10

Helga

27 oct. 2025

·

A séjourné 1 nuit

Overordnet er rigtig fint ophold. Lounge området er fantastisk

6

YY

5 juin 2025

·

A séjourné 2 nuits

Great location Tiny room but decent bed Poor for people with physical disabilities no valet concierg at door which is often closed Need to manually open 8 marble steps to get to front desk Big step to enter bathroom high tub with slippery bath mat - moved and folded when stepped on Useless and dangerous No luggage rack in room Coffee maker broke Only one set of glasses and towels despite the hotel encouraging you to not use housekeeping everyday Request for quiet room on higher floor 6 weeks in advance on Expedia booking and at check in ignored 2 nd floor room facing noisy street with evening party animals and garbage trucks Older check in lady saw me struggling with cane and luggage still insisted I check room and come back if unsatisfied?!#*%?!! No extras- only water dispenser at reception . Not clear that access to executive lounge is an upgraded room cost

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Le ménage et les parties communes sont largement décrits comme très propres et soignés. Quelques problèmes occasionnels sont signalés, tels que des odeurs persistantes ou un manque de service.

Avis de voyageur à ce sujet

10

Laurie B.

31 déc. 2025

·

A séjourné 9 nuits

The room was always spotless and the staff delightful.

10

Erik Munk

27 févr. 2026

·

A séjourné 1 nuit

Alt var som forventet. Fint, rent og værdi for pengene.

6

Bergur

10 nov. 2025

·

A séjourné 4 nuits

This hotel is in a great location, but it needs a refurbishment. The tiny bath tub was very worn and pitted. The floor was so sloped that it felt like you where drunk. And the whole floor smelt of old carpet. The check in was the worst I have ever experienced. Go there for the location, if you can ignore the cons. Pretty sure our room was a bit haunted.. TV shut down without any input every night. And the lights on the bathroom had a mind of their own! I wont go there again, but it was an OK experience. To be fair this is a very old building. Go there if you like old charm. I wanted to extent the stay for six hours, and offered to pay for a full day. Was told the hotel was full. Checked on the web, they had rooms available. Asked if I should book through the web. Then magically they “found” a room. Plenty of much better hotels around in CPH.

10

Robert

5 déc. 2025

·

A séjourné 1 nuit

Room was clean, well-lit, quiet and comfortable, bathroom was in excellent condition and very clean. Hotel is a nice building but is also well-placed for the centre of Copenhagen and price was reasonable.

10

Maximus

25 févr. 2026

·

A séjourné 1 nuit

Trevlig personal, rent och fint rum, vääldigt skön säng. Kommer definitivt komma tillbaka.

4

Terresa

17 juil. 2025

·

A séjourné 5 nuits

worst housekeeping I had ever experienced in my life. In my five days stay, two days they forgot to clean the room, even with please clean the room sign on. Other time they forgot the towels, drinking glasses and coffee cup.

10

Jesper

8 févr. 2026

·

A séjourné 1 nuit

Fantastisk service . Rent og pænt alle steder . Top hotel

6

Thomas

11 août 2025

·

A séjourné 1 nuit

Værelse lugtede af røg, sengen var ekstremt blød og værelset var meget varmt.

6

Megan

2 sept. 2025

·

A séjourné 3 nuits

I was really excited to stay here and was breathless when I stepped into the lobby. Unfortunately I was only staying in a twin bed room and I was definitely treated that way. I was sent to the room in the very back of the hotel, having to drag my luggage up and down 2 flights of stairs because no one offered to help at check in. My view was of a dumpster in an alley, the towels had pubic hair on them, hair drier was covered in dust, there was no mattress, just a mattress pad. The shower also was very difficult to use and turn on, I had to call the front desk and it was clear they knew this was an issue. The WiFi was weak and their QR codes to their menus/room service didn’t work. They also knew this and it hadn’t been fixed. At least it was in a great, safe location.

6

Sebastian

13 août 2024

·

A séjourné 3 nuits

Das Hotel ist super zentral, aber leider hat in unserem Zimmer der Abzug im Bad nicht funktioniert, sodass es sehr muffig war.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont compactes et dotées de lits moelleux ; certains clients les trouvent très confortables tandis que d'autres préfèrent des matelas plus fermes. Les salles de bains utilisent souvent des douches à parois hautes et peuvent sembler datées, et certaines chambres donnant sur la rue ou sur l'arrière rapportent des nuisances sonores.

Avis de voyageur à ce sujet

6

Benjamin Walter

9 sept. 2025

·

A séjourné 4 nuits

Fantastic location. Beautiful clean facilities. Hotel bar is closed for renovations. I am VERY patient with small hotel rooms in Europe, but these rooms are VERY tight. Full size bed (small - not a king/queen). Size of other furniture in room makes for a very tight room - limited space for suitcase, had to put on the window seal.

8

Jai Raymond

4 nov. 2025

·

A séjourné 1 nuit

Nice hall, small room

10

Wyatt

18 déc. 2024

·

A séjourné 5 nuits

Good spot. Small rooms. Easy access to oublic transit. Fast internet.

8

Mads

3 mars 2025

·

A séjourné 1 nuit

Nice room but the bed was tiny, not big enough for two people.

8

Theodore

27 nov. 2025

·

A séjourné 3 nuits

Great location. Bathroom is typical old style European bath/shower. Can be a bit treacherous

4

kathleen

16 juin 2025

·

A séjourné 2 nuits

Bathrooms need more than updating They are not designed for comfort or hygiene

8

Charlotte

21 juil. 2025

·

A séjourné 6 nuits

Beautiful lobby and great location; very nice breakfast. Bathtub was a problem, too difficult to access.

10

Marj

17 oct. 2025

·

A séjourné 2 nuits

Enjoyed our stay. The only issue was our Superior Double Room was located facing a side street, directly over the loading bay doors. There were trucks starting before 3:00 am and metal banging sounds which made it hard to sleep. Wondering if booking through Travelocity results in less desirably located rooms

6

Matthew

10 janv. 2026

·

A séjourné 1 nuit

It is a really old hotel and rooms are too small with full old carpet. Nothing is straight, even floor.

6

Andreza

9 nov. 2025

·

A séjourné 1 nuit

Room was tiny for the price paid. Location is great

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est généralement aimable, serviable et accommodant, avec des arrivées en avance et des solutions aux problèmes mentionnées. Quelques clients signalent des défaillances telles que des interactions peu serviables, des erreurs de facturation ou une assistance limitée pour les bagages ou les taxis.

Avis de voyageur à ce sujet

6

Julia

26 juil. 2025

·

A séjourné 2 nuits

Assigned a room a long walk away with stairs up & down. No offer to help with luggage. Room door not self closing, had to be slammed. Housekeeping walked in with do not disturb sign out. Older property. Restaurant closed. We are able bodied but handicapped could not stay here.

10

C

5 août 2025

·

A séjourné 2 nuits

Fabulous property. Great location. Amazing staff. I will definitely stay at the Phoenix Copenhagen when in Copenhagen!

4

Cheryl

8 août 2025

·

A séjourné 1 nuit

Staff was rude . We were given the wrong bed configuration, supposed to be two twin beds and were given a double. Unapologetic and spoke in Danish instead of English to discuss the matter among themselves and when I questioned they said it was nothing.

6

Joel

3 août 2025

·

A séjourné 1 nuit

Staff claimed I had no reservation booked and then charged me triple the amount for one night. He later realized there was, indeed, a reservation.

10

Linda

18 oct. 2024

·

A séjourné 7 nuits

Staff were very friendly and helpful.

2

DUVALY

17 sept. 2024

·

A séjourné 3 nuits

Hotel na região central , bem localizado, porém com péssimo e pequeno quarto para casal . Durante uma estadia não limparam o quarto. Bom café da manhã. Péssimo atendimento do Staff que não nos ajudou a programar um táxi para irmos ao Porto de embarque do MSC , com a desculpa que o centro estava fechado aos domingos…. Detalhe o mesmo abriu após as 12:30 hs permitindo a circulação de táxi e etc . Precisamos sair a pé e com malas e andar muito para ter a assessoria de outro hotel, que nos acolheu e CHAMOU UM TÁXI . NOTA ZERO

10

Philip

6 mai 2025

·

A séjourné 2 nuits

An unexpected problem with the room made it unsuitable to stay in. This was acknowledged and accepted and the manager, Mr Mortensen, dealt with it promptly, courteously, professionally and as effectively as it is was possible to do. The hotel's efforts to minimise the inconvenience to us, and to compensate us for the difficulties we had experienced, were exemplary. We will never forget the great kindness and understanding shown to us on what was a difficult time as we were in town for a funeral service. I have no hesitation in recommending the hotel.

10

Ashrymaty

27 mai 2025

·

A séjourné 2 nuits

Great location and staff is extremely helpful. Allowed us an early check in which was much appreciated after our long flight.

10

Jesper

8 févr. 2026

·

A séjourné 1 nuit

Fantastisk service . Rent og pænt alle steder . Top hotel

6

Megan

2 sept. 2025

·

A séjourné 3 nuits

I was really excited to stay here and was breathless when I stepped into the lobby. Unfortunately I was only staying in a twin bed room and I was definitely treated that way. I was sent to the room in the very back of the hotel, having to drag my luggage up and down 2 flights of stairs because no one offered to help at check in. My view was of a dumpster in an alley, the towels had pubic hair on them, hair drier was covered in dust, there was no mattress, just a mattress pad. The shower also was very difficult to use and turn on, I had to call the front desk and it was clear they knew this was an issue. The WiFi was weak and their QR codes to their menus/room service didn’t work. They also knew this and it hadn’t been fixed. At least it was in a great, safe location.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Exceptionnellement central pour Nyhavn, le palais, le métro et les principaux sites touristiques ; idéalement situé pour les promenades. Certains commentaires font état de nuisances sonores selon la position de la chambre.

Avis de voyageur à ce sujet

10

Chad

23 sept. 2025

·

A séjourné 1 nuit

Excellent location. Quiet hotel. Friendly and attentive staff. I'll be back.

10

Mette

20 nov. 2024

·

A séjourné 1 nuit

Dejligt hotel tæt på centrum og på metro Således det er nemt at komme til lufthavnen

10

Peter

15 févr. 2026

·

A séjourné 1 nuit

Rent og pænt. Høj service og parking lige om hjørnet. Dejlig central placering, med gå afstand til det meste.

10

Asim

11 janv. 2026

·

A séjourné 1 nuit

It’s very close to all the attractions and city centre. It’s classy and has elegant decors. The breakfast was also very good with a good selection.

10

Chun Yiu

22 sept. 2024

·

A séjourné 2 nuits

Handy location, close to local attractions, shops and restaurants. A bit noisy at night(over weekend) can hear street party nearby.

10

Simmy

26 août 2025

·

A séjourné 2 nuits

Good hotel, perfect location

10

Charlotte

29 juil. 2025

·

A séjourné 4 nuits

Probably the best situated hotel in Copenhagen. Everything was within walking distance and if you get a top floor room on the left side, you get an amazing view of the church dome.

8

Stuart

27 sept. 2025

·

A séjourné 1 nuit

Good location, albeit it's on the corner of a road so there is road noise. Somewhat dated now so a few things a little tired but overall absolutely fine. Not the best, not the worst. Service from the front desk was exceptionally helpful.

10

Karye

10 août 2024

·

A séjourné 2 nuits

I loved my stay at Phoenix Copenhagen! It is a beautiful hotel in a great location, so convenient to Nyhavn and walkable to the metro and other parts of Copenhagen! The breakfast was delicious with lots of choices, my room was spacious and the bed was SO comfortable!

10

Jennifer

12 sept. 2025

·

A séjourné 2 nuits

Stayed 2 nights before a cruise. Hotel is in a quiet area but walkable to many major sites. Lots of restaurant options in area and two grocery stores near by. A metro stop very close too. Would definitely stay again.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment salué pour sa qualité et sa variété, bien que certains l'aient trouvé moyen ou cher et les stations de café bondées. L'offre du salon et le service ou les heures d'ouverture du bar varient.

Avis de voyageur à ce sujet

10

Trea

8 déc. 2025

·

A séjourné 1 nuit

Hotellet havde et meget imødekommende personale, værelset var dejligt og komfortabelt, og morgenmaden var lækker med et godt udvalg. Alt i alt en rigtig god oplevelse – kan varmt anbefales!

8

Brandon

3 août 2025

·

A séjourné 6 nuits

The hotel is in a great location, central to transit, shopping, sight-seeing, and restaurants. The rooms were comfortable. The staff were very kind and accomodating. The breakfast isn't worth it, truly. It's like a continental breakfast at Holiday Inn, but with more types of bread and a few more fruits. They need to step it up.

8

Felix

11 nov. 2024

·

A séjourné 1 nuit

Great place to stay. Location is fantastic. Room is very good, comfortable and silent. Breakfasts was quite disappointing

10

Andreas

8 déc. 2025

·

A séjourné 1 nuit

Trist frukostmatsal och uselt kaffe.

10

Lena

7 déc. 2025

·

A séjourné 1 nuit

Bra frukost, fräsch

10

Asim

11 janv. 2026

·

A séjourné 1 nuit

It’s very close to all the attractions and city centre. It’s classy and has elegant decors. The breakfast was also very good with a good selection.

8

Rene

21 oct. 2025

·

A séjourné 4 nuits

Customer service was very attentive. They offered me a better room than what I reserved and constantly offering help. The breakfast bar was really good with many options.

6

Maria

17 déc. 2025

·

A séjourné 1 nuit

Interiör och inredning kändes väldigt daterad. Frukosten var ok men inte wow. Men rent och fräscht, trevlig personal.

8

Petra Ines Crespo

6 nov. 2024

·

A séjourné 4 nuits

Sehr nettes Personal. Gib’s etwas an Frühstück Buffet Mängeln aber insgesamt war sehr gut !

8

Kia Bergstrøm

2 janv. 2026

·

A séjourné 1 nuit

Januar 2026 Som gamle Københavner der nu er flyttet til provinsen, kan jeg kun sige at Hotel Phoenix ligger genialt i den smukke del af København tæt på vandet, high end butikker, spisesteder, museer, og hemmelige grønne oaser, Phoenix har senge man sover rigtig godt i, og en virkelig god morgenmads buffet, med stor variation, friske råvarer og god kaffe... Så når du booker din overnatning hos Phoenix får du virkelig noget for dine penge retur, og endda med fin service "ovnen i hatten".

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	149 $US
février	156 $US
mars	173 $US
avril	188 $US
mai	262 $US
juin	299 $US
juillet	204 $US
août	274 $US
septembre	298 $US
octobre	201 $US
novembre	181 $US
décembre	180 $US

di	lu	ma	me	je	ve	sa
1 $150	2 $150	3 $198	4 $193	5 $193	6 $206	7 $179
8 $160	9 $178	10 $192	11 $193	12 $193	13 $226	14 $244
15 $163	16 $183	17 $247	18 $222	19 $214	20 $296	21 $296
22 $182	23 $195	24 $196	25 $196	26 $193	27 $297	28 $288
29 $182	30 $196

Phoenix Copenhagen

Prix pour Phoenix Copenhagen

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre

Chambre Exécutive Double ou avec lits jumeaux

Chambre Standard Double ou avec lits jumeaux

Suite Junior

Compact Double Room

Suite

Chambre Simple Supérieure

Chambre Supérieure Double ou avec lits jumeaux

Avis des voyageurs sur Phoenix Copenhagen

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $956	22 $214	23 $214	24 $360
25 $187	26 $194	27 $217	28 $243	29 $217	30 $207	31 $202