Name: Hôtel Reisen in The Unbound Collection by Hyatt
Address: Skeppsbron 12, Estocolmo, Província de Estocolmo, SE
Price range: US$ 182–US$ 383 per night
Rating: 9.08

O que pensam os hóspedes

Analisando as avaliações recentes, o Hôtel Reisen, parte da The Unbound Collection by Hyatt, destaca-se pela sua localização à beira-mar na Cidade Velha e pela simpatia da equipa, embora os quartos sejam tipicamente compactos, com casas de banho muito pequenas e algum ruído, dependendo da orientação.

O pequeno-almoço e o bar recebem elogios frequentes pela qualidade e ambiente, embora alguns considerem o pequeno-almoço caro ou não incluído e o menu do jantar limitado. As instalações, como a sauna e o tanque de imersão a frio, são populares, mas descritas como pequenas; o ginásio é modesto e conduzir/estacionar pode ser complicado. Ideal para viajantes que valorizam a localização e as comodidades acima do tamanho do quarto.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes destacam consistentemente a sauna e o tanque de imersão a frio do spa; vários mencionam que são relativamente pequenos. O ginásio é pequeno, mas funcional, o bar/lounge é popular e o estacionamento e o acesso de carro podem ser desafiantes.

Avaliações dos hóspedes relacionadas

10

Mathew

4 de abr. de 2025

·

A estadia foi de 7 noites

The property was very clean and the rooms were quiet. The bar had a great selection of drinks and the food at the restaurant was very very good. Get the meatballs. The sauna and cold plunge were great and you can order some snacks and drinks while you are at the spa. You can also get a massage if you want. I would stay here again

10

Krister

11 de dez. de 2025

·

A estadia foi de 2 noites

Trevlig miljö vid vattnet i Gamla stan samt ett väldigt fint hotell med bra frukost och ett trevligt litet gym.

10

Judith

10 de set. de 2025

·

A estadia foi de 4 noites

We had an amazing stay at the Reisen. The hotel is beautiful, the room was so comfortable and all the staff are so welcoming and helpful. The breakfast was fabulous and the bar was great fun. The location is excellent for walking or getting a bus or ferry. The sauna and plunge pool was a nice bonus.

10

Rachael

3 de dez. de 2023

·

A estadia foi de 2 noites

Lovely stay. Excellent facilities, especially the sauna and plunge pool in the Tjärn. Would definitely stay here again.

10

Robert

28 de jan. de 2024

·

A estadia foi de 1 noite

Trevligt hotell med ok gym och fin bastu med skönt svalkande pool. God mat på restaurangen och god frukost 👍 Vi kommer garanterat tillbaka.

10

Krishna

9 de mai. de 2023

·

A estadia foi de 2 noites

Sauna and pool facility was amazing and included in room price, hotel staff very friendly. Hotel was a 10 min walk of metro station and bus stops just a few steps away from the hotel. Would highly recommend!

10

Kym

16 de mar. de 2025

·

A estadia foi de 3 noites

Very well situated and comfortable room. Only downside is that you have to walk through the bar to get to the sauna. However once there the sauna and cold plunge were great!

10

KS

8 de abr. de 2025

·

A estadia foi de 2 noites

Very friendly staff, great spa facilities, a lovely bar and sitting room at the back which we only found out about on our last morning. (It would have been good to know about at check-in). Great location and very well appointed room with a balcony.

10

Robert

10 de jul. de 2024

·

A estadia foi de 1 noite

This is the perfect location and the service here is impeccable. Everyone is very helpful and friendly, especially the reception, which made a great first impression. The room was clean, functional and comfortable. The fitness center is small, but well equipped and perfect for this size hotel. Would definitely stay again and highly recommend this hotel.

10

Emma

9 de nov. de 2025

·

A estadia foi de 2 noites

Clean room, with friendly staff, nice spa amenities however quite small. Massage available upon request but not onsite so team would need forewarning. Would stay again for sure!

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os quartos e as áreas comuns são geralmente limpos e bem cuidados. Ocasionalmente, são relatadas falhas na limpeza ou odores, mas estes não são generalizados.

Avaliações dos hóspedes relacionadas

10

Stefan

11 de jan. de 2026

·

A estadia foi de 1 noite

Rent och fint. Trevlig personal

8

vicki

12 de ago. de 2025

·

A estadia foi de 2 noites

Perfect location for seeing the sights. Room was fairly small but very clean and well equipped. Cleaners start very early so no hope of a lie in!

2

Thomas

18 de mar. de 2023

·

A estadia foi de 1 noite

Big warning about sound that you can hear from the room, it is located very central in Stockholm next to a busy road and I can’t believe this hotel has no sound proofing… I stay in Stockholm a lot and this was my first time at the Reisen and will unfortunately be my last- you could hear everything outside and was a terrible nights sleep… the room wasn’t particularly clean either with hair on the shampoo bottles.. I would strongly recommend booking another hotel as the reception team didn’t seem bothered when I provided feedback- super disappointing as the other reviews seem positive on it… but trust me the sound is a huge issue and there are better hotels.

10

Louise

2 de nov. de 2025

·

A estadia foi de 1 noite

Mycket trevlig och hjälpsam personal, vi kände oss väldigt välkomna. Rummet var super, rent och fint, sängen otroligt bekväm och tack för uppgraderingen!

10

Anisha

18 de mar. de 2025

·

A estadia foi de 2 noites

Very nice and clean property with friendly staff.

10

Helen

2 de fev. de 2026

·

A estadia foi de 4 noites

The hotel was lovely. Clean room, comfy beds, good breakfast options, friendly and helpful staff and a great location.

10

Stefan

22 de nov. de 2025

·

A estadia foi de 1 noite

Allt var perfekt. Luktade otroligt mycket urin på vår toalett tyvärr. Drar ner betygen en plupp

10

Ann-Christine

21 de fev. de 2026

·

A estadia foi de 1 noite

Mycket trevligt bemötande från alla i personalen. Både när vi checkade in och framför allt i matsalen. Rent och snyggt på rummet. Vi är mycket nöjda med vår vistelse på hotellet.

10

Jane

1 de nov. de 2025

·

A estadia foi de 5 noites

Room very clean, staff extremely helpful, nothing too much trouble for them. Great extras in the room like mobile phone adapter. Will deffo visit again & certainly recommend. Well done.

6

Jennifer

28 de set. de 2025

·

A estadia foi de 2 noites

We left the room all day and our room was never cleaned and then offered to clean that evening.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são compactos, com várias menções a casas de banho muito pequenas; as camas são confortáveis, embora alguns as considerem demasiado macias. Várias avaliações mencionam quartos quentes e falta de ar condicionado, espaço de arrumação limitado e algum ruído, enquanto muitos apreciam as vistas para o porto ou as saunas nos quartos.

Avaliações dos hóspedes relacionadas

8

Vicky

6 de fev. de 2026

·

A estadia foi de 4 noites

Lovely waterfront view from our 6th floor standard room with king bed. Comfortable room with small, but very clean shower room. Fantastic breakfast included in price which definitely stood out and very friendly, helpful staff.

8

Brendan

7 de mai. de 2025

·

A estadia foi de 3 noites

Well appointed room but there should be bottled water provided in my opinion. Very small window with not enough daylight to read by

8

Dave

6 de set. de 2024

·

A estadia foi de 2 noites

We stayed in a standard room. It was extremely small. In fact, this was the 4th major city in Scandinavia that we stayed on this trip and this room was the most expensive but had the smallest room by far. You could barely move in the bathroom. Beds were comfortable and the hotel is in a great location. We really appreciated the early check-in given our room was ready. The included breakfast was very good. Staff were friendly and helpful.

10

Nancy

20 de ago. de 2025

·

A estadia foi de 3 noites

The property was amazing. The bathrooms, though were the smallest I’ve ever seen in my entire life.

8

Axel

24 de fev. de 2026

·

A estadia foi de 5 noites

Die Zimmer sind eher etwas klein! Das Bad dafür komfortabel!

6

Roland

13 de mai. de 2025

·

A estadia foi de 1 noite

Great location, but small rooms. Noise from the corridor, and adjoining rooms at night, not so well insulated probably because the building is old. The room key didn't work on the room floor, so I had to go down to the reception again. The receptionist said that the battery for the lock probably needs to be changed, and that guests have had this problem before for the past few days. A few days later a bill came for a "pet fee" charged to the credit card. We didn't bring a pet. I called the hotel, and they said it would be refunded within 4 days. No refund after 10 days. Called again, still no refund. The staff is very friendly though. Breakfast OK, similar to all other hotels in Stockholm. Not a 4-star hotel experience, and $300 per night is a bit steep for such a small room.

10

joseph

6 de ago. de 2025

·

A estadia foi de 4 noites

great location and nice amenities. Room was smaller than expected.

8

Mel

31 de mar. de 2025

·

A estadia foi de 3 noites

Extremely small room.

10

Tim

10 de set. de 2025

·

A estadia foi de 2 noites

Lovely hotel. Room was small, but shower was so small. Wouldn’t recommend room on floors that end in 01. Couldn’t bend down without opening shower door. Water ran out of bathroom into bedroom area..

8

susan

26 de mar. de 2025

·

A estadia foi de 3 noites

Only complaint was the size of the room and the lack of storage space.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O serviço é amplamente elogiado pela simpatia, profissionalismo e prestatividade em todo o hotel, incluindo o concierge e a receção. Alguns hóspedes mencionam problemas no check-in, erros de faturação ou respostas pouco úteis.

Avaliações dos hóspedes relacionadas

10

Robert

25 de jan. de 2026

·

A estadia foi de 1 noite

Super god og imødekommende service af Elias, som tjekkede os ind og ud, og også hans søde kolleger i baren og restauranten. Hotellet er indbegrebet af kvalitet, omhu og fokus på gæsternes behov.

6

Sofia

12 de abr. de 2024

·

A estadia foi de 1 noite

Bra läge, sköna sängar. Rummen är helt okej. Det jag har att anmärka på är bland annat att check-in upplevelsen var under all kritik. Jag sa mitt namn och fick nyckeln, de sa nummer, pekade mot hissen och sa välkommen. Jag frågade då om frukost och då pekade de vart den serverades. Jag har aldrig varit med om sämre check-in, ofta säger man åtminstone hur man får tillgång till Wi-Fi, de borde informerat om vart man finner gym, spa, restaurang öppettider osv. Frukosten var inte heller 5 stjärnigt, mer i klass med 3 stjärnigt förutom kaffe vid bordet då. Utbudet var riktigt dåligt så var förvånad när man får bättre utbud på majoriteten av 3 eller 4 stjärniga hotell. 5 stjärniga hotell brukar även komma in och ”natta” sina gäster med att vila upp täcke och lägga choklad på sängen men inga sådana typ av gester gör hotellet heller. Hotellet är fint men tycker inte det håller standard för 5 stjärnigt. Vill man ha den typen av upplevelse skulle jag boka ett annat hotell.

10

Susan

9 de out. de 2025

·

A estadia foi de 3 noites

Wonderful staff and service. The hotel was in a perfect location for everything we wanted to do.

10

Håkan

10 de jan. de 2026

·

A estadia foi de 1 noite

Fantastiskt service från personalen

4

Hans

16 de nov. de 2025

·

A estadia foi de 1 noite

Incheckningen

10

paul benedict

3 de nov. de 2023

·

A estadia foi de 4 noites

An excellent hotel. The staff couldn’t be more thoughtful and accommodating. The breakfast buffet is exceptional. All in all, a first rate experience.

10

Michael

3 de fev. de 2026

·

A estadia foi de 3 noites

Hotel med meget venligt og serviceminded personale og fine faciliteter. Rigtig god beliggenhed i Gamla stan direkte til vandet og med alle seværdigheder og faciliteter indenfor gåafstand.

10

Liz

29 de abr. de 2025

·

A estadia foi de 2 noites

property and filip the concierge and his staff were amazing

10

Katherine

1 de jun. de 2025

·

A estadia foi de 10 noites

Amazing location with friendly staff. There was a mix up at check in but quickly corrected and put in correct room. Exceptional service.

10

kevin

17 de fev. de 2026

·

A estadia foi de 1 noite

Excellent property. Great location and super friendly staff.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Excelente localização à beira-mar na Cidade Velha/Gamla Stan, com fácil acesso a pé a pontos turísticos, ferries e transportes públicos. O ruído da rua e de serviços matinais pode afetar alguns quartos, especialmente nos pisos inferiores ou virados para a rua.

Avaliações dos hóspedes relacionadas

8

Michiko

7 de set. de 2024

·

A estadia foi de 3 noites

The location is unbeatable if you’re staying in Gamla Stan. However, the value for the price was disappointing. The room was expensive for its size, very small, and lacked air conditioning.

10

Catherine

15 de ago. de 2024

·

A estadia foi de 3 noites

Amazing location. Currently doing a renovation but we were unhampered by that.

10

David

7 de nov. de 2025

·

A estadia foi de 4 noites

Great central location great hotel

10

grace

11 de jul. de 2024

·

A estadia foi de 5 noites

Location was great!!! we were able to walk to everything in Gamla Stan, and easy access to public transport

10

Roderick

6 de ago. de 2024

·

A estadia foi de 3 noites

Excellent Hôtel perfectly located in the heart of Gamla Stam

10

Jeanne

3 de set. de 2025

·

A estadia foi de 2 noites

Perfect location to walk and right near the water and the old section of town.

8

Gilberto

2 de out. de 2024

·

A estadia foi de 5 noites

Great luxury hotel but too noisy. Trash trucks at 6 am every weekday

2

Dawn

1 de jul. de 2025

·

A estadia foi de 3 noites

We were put in a postage size room. It was so small that you couldn't even lay 2 suitcases out. It should NEVER have a king size bed in it. My small suitcase that fits under an airplane seat just fit in one of the aisles. We were in the first floor right over the bar. Since it was hot we had to open the window. The noise was HORRIBLE! It quieted down Sun night at 1:30 am but garbage pick up was before 6am & it sounded like a bomb went off. It was the worst experience we ever had.

8

Ross

19 de dez. de 2023

·

A estadia foi de 2 noites

A nice hotel and great location. Service was friendly. Main issue was with the room - it was 1st floor and window opened onto the small lane beside and we were woken at 5:30am and 7am when deliveries and bin pickups happened. Far too noisy.

10

marcy

29 de ago. de 2025

·

A estadia foi de 3 noites

Location, location, location! Wonderful staff. Gamla Stan entirely walkable from here.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O pequeno-almoço é frequentemente descrito como excelente ou fabuloso, e o bar/cocktails recebe boas avaliações. As desvantagens recorrentes são o elevado custo do pequeno-almoço ou a sua exclusão das tarifas e um menu de jantar limitado.

Avaliações dos hóspedes relacionadas

10

Mathew

4 de abr. de 2025

·

A estadia foi de 7 noites

The property was very clean and the rooms were quiet. The bar had a great selection of drinks and the food at the restaurant was very very good. Get the meatballs. The sauna and cold plunge were great and you can order some snacks and drinks while you are at the spa. You can also get a massage if you want. I would stay here again

10

Joakim

23 de nov. de 2024

·

A estadia foi de 1 noite

Recommended! Great location. Cozy atmosphere. Inviting bar with a small jazz band on Friday evening.

10

Judith

10 de set. de 2025

·

A estadia foi de 4 noites

We had an amazing stay at the Reisen. The hotel is beautiful, the room was so comfortable and all the staff are so welcoming and helpful. The breakfast was fabulous and the bar was great fun. The location is excellent for walking or getting a bus or ferry. The sauna and plunge pool was a nice bonus.

10

Michele

17 de jun. de 2025

·

A estadia foi de 2 noites

Perfect location. Steps from the Gamla Stan and waterfront. View of the harbor from our room. Incredible breakfast buffet and great lounge for drinks or lunch. Incredibly helpful and welcoming staff all around.

10

Gun

25 de fev. de 2026

·

A estadia foi de 1 noite

Fräscht rum, bra bastu på rummet, sköna sängar, serviceminded personal Tyvärr finns det en sak som blivit sämre denna gång, gäller utbudet i restaurangen, väldigt lite att välja på

6

Jonatan

10 de ago. de 2025

·

A estadia foi de 2 noites

Dåligt att dom tar 400kr/person för frukost dvs 1800kr för frukost 2dagar 2 personer. och inte bäddar sängen efter första natten

10

Alexander Richard

7 de nov. de 2025

·

A estadia foi de 2 noites

Stunning sea view room and fabulous breakfast

10

Anne

11 de jan. de 2026

·

A estadia foi de 1 noite

Mycket bra frukost. Fräscht och mycket att välja på

8

Anders

1 de mar. de 2026

·

A estadia foi de 1 noite

Mycket trevligt hotell med bra service. Menyn på kvällen i Restaurangen var väldigt smal/tunn.

10

Martin

3 de jun. de 2025

·

A estadia foi de 4 noites

Breakfast buffet that was included with our stay was outstanding. Staff was friendly and helpful. We received a room upgrade to a water view, because we reserved with hotels.com. Convenient location in Gamla Stan.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 206
fevereiro	US$ 216
março	US$ 209
abril	US$ 231
maio	US$ 343
junho	US$ 542
julho	US$ 298
agosto	US$ 373
setembro	US$ 364
outubro	US$ 259
novembro	US$ 248
dezembro	US$ 237

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $383	23 $300	24 $313
25 $194	26 $233	27 $209	28 $194	29 $182	30 $216	31 $212

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $187	2 $230	3 $245	4 $277	5 $241	6 $259	7 $281
8 $188	9 $260	10 $299	11 $258	12 $256	13 $263	14 $324
15 $188	16 $209	17 $238	18 $244	19 $238	20 $267	21 $271
22 $187	23 $228	24 $245	25 $264	26 $260	27 $321	28 $313
29 $223	30 $209

Hôtel Reisen in The Unbound Collection by Hyatt

Preços para Hôtel Reisen in The Unbound Collection by Hyatt

Preços médios mensais

Sobre este alojamento

Localização

Opções de quartos

Quarto Deluxe, 1 cama king-size, vista para o mar

Quarto Deluxe, 1 cama king-size, sauna

Quarto Standard, 1 cama king-size

Quarto Standard, 1 cama king-size, vista para o mar

Quarto Deluxe, 1 cama king-size, varanda

Quarto Duplo Premium

Quarto Duplo ou Twin Standard, 2 camas individuais

Nordic Sauna Suite

Suite, vista para o mar, no canto

Quarto Individual Standard, 1 cama individual

Quarto Standard, 1 cama queen-size

Suite, vista para o mar (Chapman)

Avaliações dos hóspedes sobre Hôtel Reisen in The Unbound Collection by Hyatt

Quem se hospeda aqui?

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

É bom saber

Extras opcionais

Preços para as próximas datas