Name: Courtyard by Marriott Knoxville Downtown
Address: 210 West Church Avenue, Knoxville, Knox County, US
Price range: 135 US$–1.051 US$ per night
Rating: 9.2

Hvad siger gæsterne

Ud fra disse anmeldelser roses Residence Inn by Marriott Knoxville Downtown for rene, moderne værelser, venligt personale og en central beliggenhed i centrum nær teatre og Market Square, samt praktisk parkering på stedet, selvom det koster et dagligt gebyr.

Værelserne er rummelige og komfortable med moderne design og tekøkken, men nogle rapporterer om støj fra motorvejen eller parkeringspladsen og en halvglasdør på badeværelset, der kan gøre gulvet vådt. Servicen beskrives ofte som venlig og effektiv, men anmeldelserne nævner også begrænset rengøring ved længerevarende ophold, lejlighedsvise fejl på regningen eller med nøglen samt blandede oplevelser med morgenmaden og bistroen. Forvent en ren og praktisk base i centrum med betalt parkering og et par potentielle kompromiser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Praktisk parkeringsgarage på stedet, men med et ekstra gebyr, som flere gæster fandt højt. Fitnesscenteret og lobbybistroen/baren er værdsat, og der nævnes en tagterrasse; et par kommentarer fremhæver sikkerhedsrunderinger og lejlighedsvise problemer med adgangen.

Relaterede gæsteanmeldelser

10

John

14. jul. 2024

·

Overnattede 2 nætter

Service and Hospitality were top notch! The room was spacious and fully equipped. Everyone was courteous, helpful, and accommodating. Highly recommended, located in a great area, close to restaurants, theaters, and shopping. Had to pay to park in their garage, however it was convenient, secure and we walked to everything. Breakfast was great and there was a Starbucks and Lounge (bar) on main floor. Also had a 2nd floor rooftop outdoor space that was very nice.

10

goPure

10. aug. 2024

·

Overnattede 2 nætter

Great location. Great breakfast options. Great gym.

10

Starr

9. feb. 2024

·

Overnattede 1 nat

Very clean, very nice staff, and appreciate that they had security making regular rounds. Would highly recommend and would definitely stay again.

10

David

7. dec. 2024

·

Overnattede 1 nat

Bed and shower were both excellent. Overall facility was in good condition. Elevator straight to parking garage was a win.

10

Tom

27. okt. 2023

·

Overnattede 2 nætter

We enjoyed our stay here as much as any of the many other hotels and rentals we have used in downtown Knoxville. It was very close to both of our event venues as well as numerous food and drink choices. Caveat: The convenience of location and on site parking should be balanced with the parking cost. $55 with tax for 2 nights is high compared with other facilities that are also good locations to downtown. Staff are personable and efficient.

10

Geonseok

29. jun. 2024

·

Overnattede 1 nat

Great location near downtown, covered parking.

10

Rob

25. feb. 2025

·

Overnattede 2 nætter

This was our first time staying at this location but we’re glad we did. From the front desk to the room, everything was really clean and the rooms were very comfortable. Here’s the one downfall, self parking for $25.00 per night, anywhere else that’s valet pricing. The only other thing was that the shower is missing half the glass so the entry in is wide open getting water outside the shower. By design? Not sure but a poor choice unless you like cleaning up water after you shower. Get past those two things and you have a reasonably priced super clean room.

10

Daniela

30. dec. 2023

·

Overnattede 1 nat

Beautiful view of downtown Knoxville; cute, clean, comfortable room... Didn't like having to pay $23 for parking (in a garage under the hotel) and not being informed of that ahead of time

10

Marvin

24. jul. 2023

·

Overnattede 1 nat

Expensive parking

10

Brandon

20. jan. 2025

·

Overnattede 1 nat

Friendly and very helpful staff. Convenient parking and clean rooms.

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Rengøring

Renligheden roses bredt, hvor mange bemærker meget rene værelser og velholdte områder. Et par anmeldelser nævner oversete detaljer som pletter, skimmel, støv eller lejlighedsvis lugt.

Relaterede gæsteanmeldelser

2

Amelia

17. jun. 2024

·

Overnattede 2 nætter

Awful smell!

2

Kimberly

28. apr. 2024

·

Overnattede 2 nætter

Got to the hotel they did not have a room, even though we booked a month in advance. The front desk staff, especially Kimberly were rude and not helpful. The rooms were dusty, the toilet ran, The shower was horrible I expected more from a Marriot and was Totally disappointed.

10

Robert

16. sep. 2024

·

Overnattede 1 nat

This was one of the most clean well kept places we have ever stayed at

10

Avery

17. dec. 2024

·

Overnattede 2 nætter

Overall wonderful job on cleanliness, me and my boyfriend took a 2 day trip for thanksgiving and they were so on top of everything and attentive to any needs. Also guided us through everything throughly at check in :) !

10

Stefanie

7. sep. 2024

·

Overnattede 1 nat

Super clean hotel. The bed was unbelievably comfortable! I slept great!

10

Michael

19. maj 2025

·

Overnattede 1 nat

Great stay. Property was very modern and clean. Front desk staff was friendly and check in was quick. Room was very clean and bed was comfortable. Can’t ask for more than that.

10

Kelli

3. mar. 2024

·

Overnattede 1 nat

Everything was extremely clean, staff was super clean, staff was helpful and friendly.

8

Jean

10. sep. 2024

·

Overnattede 7 nætter

Great check-in staff but below par cleaning staff. Housekeeper on my floor spent her entire shift talking on the phone, and the quality of her work was mediocre at best. There were spots on the walls that I washed off easily. Mold in the shower under a shelf. A catsup stain on the rug. Furnishing and space are terrific. Breakfast just ok.

10

Jill

26. maj 2024

·

Overnattede 1 nat

Very clean. Friendly staff

10

Charles J

3. nov. 2023

·

Overnattede 2 nætter

Extremely clean and convenient location.

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Værelser

Værelserne er rummelige, moderne og komfortable, og mange sætter pris på fuldt udstyrede køkkener og rolige omgivelser. Nogle gæster rapporterede om støj fra motorvejen eller parkeringspladsen, besværlige brusegardiner, der sprøjter vand, lejlighedsvise vedligeholdelsesproblemer eller udsigter, der ikke levede op til forventningerne.

Relaterede gæsteanmeldelser

10

Michael

8. jun. 2025

·

Overnattede 5 nætter

The Bistro near the lobby was solid. Room was nice and quiet....no issues

8

Sharon

4. okt. 2025

·

Overnattede 1 nat

Not the hotel’s fault, but I did not get much sleep due to the noise from the highway. I would suggest a room facing the city to the west and not facing the highway. I wish I would have been made aware of the lack of soundproofing. Otherwise, everything else was great and I’d stay here again.

8

Richard

7. jul. 2024

·

Overnattede 2 nætter

The facility was nice, but was located in a sketchy part of downtown. Also, the television did not work properly and we were not able to access network channels

10

Rob

25. feb. 2025

·

Overnattede 2 nætter

This was our first time staying at this location but we’re glad we did. From the front desk to the room, everything was really clean and the rooms were very comfortable. Here’s the one downfall, self parking for $25.00 per night, anywhere else that’s valet pricing. The only other thing was that the shower is missing half the glass so the entry in is wide open getting water outside the shower. By design? Not sure but a poor choice unless you like cleaning up water after you shower. Get past those two things and you have a reasonably priced super clean room.

10

Micheal

14. nov. 2024

·

Overnattede 13 nætter

Very comfortable, big room and good location. Stayed for 2 weeks, only charged 5 days parking

10

Kelly

29. nov. 2024

·

Overnattede 1 nat

From checking in to checking out everything was a wonderful experience. Our room was gorgeous with a comfortable corner sofa that was amazing and a huge cozy bed. Everything was clean and the store shop offered anything you may have forgotten. Definitely going to be our go to. Knoxville hotel.

8

Dennis

8. dec. 2023

·

Overnattede 5 nætter

Room size was great. We had a fully equipped mini kitchen. Excellent for a longer stay. Breakfast was excellent, pleasant environment and helpful breakfast staff. My biggest complaint was the lack of room service. We were there for 5 days and didn't have towels, trash emptied, room refreshed until the day before leaving after requesting this service for two consecutive days. I took the dirty linen and trash to the front desk rather than leaving it in the hall overnight as I was told. The front desk clerk seemed annoyed when I complained on check out, and did not apologize for my inconvenience.

10

Tebbi

14. feb. 2024

·

Overnattede 1 nat

We are supposed to have a river view but all we see is buildings.

8

Brandi

8. feb. 2024

·

Overnattede 1 nat

Natasha at the front desk was fantastic! The road noise and people heard in the parking lot at night was a little much (if you have a room over the parking lot). Cleanliness and comfort were good other than that.

6

Tiffani

27. jul. 2024

·

Overnattede 1 nat

Perfect location for downtown Knoxville shopping and dining. The showers have an issue with getting the floor very wet. Like flooded wet. I actually fell twice trying to maneuver the floor. I mentioned to the staff and they were very apologetic. No one’s fault… except maybe the building engineers 🤔. Anyway, suggested adding extra bathroom towel mats. I will for sure be staying again. That was just a small issue.

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Service

Personalet beskrives ofte som venligt, hjælpsomt og effektivt, med smidig indtjekning og opmærksomt personale i receptionen og bistroen. Flere gæster rapporterede dog uhøflige oplevelser, problemer med regningen eller nøglen, begrænset rengøring under opholdet og uregelmæssige åbningstider i baren.

Relaterede gæsteanmeldelser

2

Jacob

4. okt. 2023

·

Overnattede 1 nat

Upon checking into this hotel, I was given keys that did not work to access my room. I spoke to a very kind member of the housekeeping staff who assisted me in having the front desk resolve the issue. After waiting 10-15 minutes in the lobby I was finally given room keys in proper working order. After settling in it became apparent that the front desk staff had shown another couple to my room. They attempted entry multiple times. I called the front desk and spoke to Colton, it took 2 additional phone calls to the front desk before the issue was resolved. I returned to my room later that evening to find my keys had again stopped working. After raising the issue to the front desk they made it clear to me they had also attempted to check another guest, in addition to the two previous attempts. I then waited between 20-25 minutes, standing in the lobby, whilst Kimberly, Shelley, and Seaton all worked to resolve the issue. A few years ago I stayed at a $39 motel 6 that had better customer service than this hotel. Would not recommend staying here.

10

Larry

4. okt. 2024

·

Overnattede 1 nat

Clean, comfortable, convenient and very friendly and helpful staff.

6

Suzanne

1. jan. 2023

·

Overnattede 1 nat

At check in we were told the bar would stay open until 1am. The bartender closed down at 1130 and was rude about it. When the ball dropped there were about 25 people in the bar with no drinks to celebrate

2

Arnie

16. aug. 2023

·

Overnattede 1 nat

At check-in, we were told that breakfast would be included since we booked with Expedia, even though we weren’t expecting it. when we tried to have breakfast in the morning, the front desk manager berated us in front of other guests for thinking that we wouldn’t have to pay, even though the evening desk manager told us it was covered. Was not expecting a free breakfast, but the horrible way it was handled by the front desk manager was completely unprofessional, and we will never visit this property again.

10

Chantel

23. jan. 2024

·

Overnattede 1 nat

This hotel is the perfect location. The staff was friendly and super helpful. We loved our stay and decided to stay another night.

8

Dennis

8. dec. 2023

·

Overnattede 5 nætter

Room size was great. We had a fully equipped mini kitchen. Excellent for a longer stay. Breakfast was excellent, pleasant environment and helpful breakfast staff. My biggest complaint was the lack of room service. We were there for 5 days and didn't have towels, trash emptied, room refreshed until the day before leaving after requesting this service for two consecutive days. I took the dirty linen and trash to the front desk rather than leaving it in the hall overnight as I was told. The front desk clerk seemed annoyed when I complained on check out, and did not apologize for my inconvenience.

2

Jeremy

6. okt. 2024

·

Overnattede 1 nat

I used this hotel because it is located near the jobsite. Upon arrival I was charged twice for incidentals totaling $340. I questioned this and the lady at the front desk wasted no time telling me there is nothing they could do, but the money would be refunded after checkout in 3 to 5 business days. Im here for work so i didnt buget for the overcharge. When I checked out in the morning I notified the acting manager of the problem and left the hotel. Hours later i was charged an additional $144.05, and 164.06. These charges were not related to my stay at all. I called the hotel baffled, and was told that they apologize and the manager was sorry it was a mistake but they are fixing the problem and I would receive a refund in 3 to 5 business days. I immediately called my baking institution to notify them of this apparent fraudulent activity. I had to cancel my card and get a replacement. The level of unprofessionalism at this hotel is over the top and i would never recommend anyone use this hotel unless they get rid of the staff.

8

Sherlanda

28. sep. 2025

·

Overnattede 3 nætter

Definitely will return to visit this location. Friendly staff and cleanliness. Love the amenities such as the gym, breakfast and bistro. Suggestion for security at nighttime at check-in or card entry.

10

Brandon

20. jan. 2025

·

Overnattede 1 nat

Friendly and very helpful staff. Convenient parking and clean rooms.

10

Robert

4. apr. 2024

·

Overnattede 1 nat

Your staff worked hard during the check-in outage. Much appreciated. Thank you.

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Lokation

Centralt og gåafstand til Tennessee Theater, Civic Center, Market Square, UT campus og restauranter i centrum. Et par gæster nævnte støj fra vejen eller en utryg fornemmelse i dele af området.

Relaterede gæsteanmeldelser

10

Natasha

22. aug. 2025

·

Overnattede 1 nat

There for a concert at the Tennessee Theater. It was perfect for what we needed. Easy walking to the theater, parking garage with easy parking and access to the hotel. The room was perfect for me and my husband. We didn’t use the sleeper sofa, but it looked very nice. Would definitely stay here in the future.

10

Timothy

15. jun. 2023

·

Overnattede 2 nætter

We stayed here for an official tour at UTK and the property was awesome, right in the heart of downtown with everything walkable!

10

Anthony

26. maj 2024

·

Overnattede 2 nætter

Fantastic location within walking distance of downtown shops and restaurants. Would certainly recommend.

10

justin

13. apr. 2025

·

Overnattede 1 nat

Very close to civic center.

8

Richard

7. jul. 2024

·

Overnattede 2 nætter

The facility was nice, but was located in a sketchy part of downtown. Also, the television did not work properly and we were not able to access network channels

10

Amanda

25. feb. 2025

·

Overnattede 1 nat

Easy walk to the Civic Center. Rooms are very nice. Loved the modern design.

8

Oscar

2. feb. 2023

·

Overnattede 2 nætter

Went to visit University of Tennessee and this hotel was very conveniently located minutes from the campus. It was also walking distance from Market Square in downtown Knoxville which offers plenty of food and some shopping with a nice farmers market on Saturdays.

10

Darrell

1. jul. 2023

·

Overnattede 1 nat

Great location. Walking distance to many restaurants and the market place. Will definitely stay here again.

10

Tracey Lawrence

25. sep. 2023

·

Overnattede 5 nætter

Easy to explore the city from this location.

8

Janice

28. okt. 2024

·

Overnattede 2 nætter

Good location to UTenn

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Spisning

Feedback på maden er blandet: mange nød lobbybistroen, baren og morgenmaden, mens andre fandt morgenmaden begrænset, dyr eller ikke inkluderet som forventet, med lejlighedsvise serviceproblemer eller forvirring. Den generelle madkvalitet varierer fra god til skuffende.

Relaterede gæsteanmeldelser

10

John

14. jul. 2024

·

Overnattede 2 nætter

Service and Hospitality were top notch! The room was spacious and fully equipped. Everyone was courteous, helpful, and accommodating. Highly recommended, located in a great area, close to restaurants, theaters, and shopping. Had to pay to park in their garage, however it was convenient, secure and we walked to everything. Breakfast was great and there was a Starbucks and Lounge (bar) on main floor. Also had a 2nd floor rooftop outdoor space that was very nice.

10

goPure

10. aug. 2024

·

Overnattede 2 nætter

Great location. Great breakfast options. Great gym.

10

Teri

8. apr. 2024

·

Overnattede 2 nætter

The room was excellent. From the massager shower head to the really comfortable bed to the Keurig machine. Food in the Bistro was really good and the Bloody Mary top notch. The one thing I didn't like, was the surrounding one-way streets. My GPS kept getting street names wrong and I kept getting lost. But, because the hotrl wasso nice and comfy, I'm willing to overlook the one-ways.

10

Michael

8. jun. 2025

·

Overnattede 5 nætter

The Bistro near the lobby was solid. Room was nice and quiet....no issues

10

Therese

10. okt. 2024

·

Overnattede 1 nat

The room was super clean and very comfortable. We were able to check in an hour early. We were able to easily walk to the historic Bijue theater for an incredible Jake Shimabukurp concert. We ate dinner at the Bistro restaurant in the Mariott and enjoyed great food and service there.

8

Magda

19. aug. 2024

·

Overnattede 1 nat

The hotel was extremely nice but breakfast was a disaster. You have to pay big money but no buffet, no fresh food, coffee was not good either. You will be better eating outside the hotel.

4

Vanessa

1. jan. 2024

·

Overnattede 1 nat

I was under the impression when I booked my reservation that we had Continental breakfast. The staff at the front desk was not very helpful and did not seem care.

8

Susan

2. maj 2023

·

Overnattede 1 nat

The hotel was conveniently close to our planned event. The employee working in the hotel’s restaurant Sunday morning was rude and treated my sister and I horribly. Offering excellent customer service in the hospitality business is important. There are training opportunities for her

6

Dylan

5. jan. 2025

·

Overnattede 1 nat

Hotel, room, and parking were wonderful. My only complaint was the breakfast. Very little options, and the options they did have were not good at all. They didn’t have normal breakfast options like biscuits, sausage or even bacon. Only watery ham and microwave eggs.

10

Edith

21. jul. 2023

·

Overnattede 1 nat

Disappointed that breakfast was not included.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $200	20 $178	21 $172	22 $180	23 $343	24 $305
25 $164	26 $185	27 $367	28 $318	29 $199	30 $188	31 $188

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $151	2 $178	3 $200	4 $199	5 $199	6 $1.051	7
8 $155	9 $201	10 $201	11	12 $213	13 $220	14 $220
15 $151	16 $201	17 $294	18 $297	19 $293	20 $1.021	21
22 $135	23 $139	24 $146	25 $148	26 $157	27 $178	28 $171
29 $142	30 $140

Courtyard by Marriott Knoxville Downtown

Om dette overnatningssted

Lokation

Værelsesmuligheder

Suite - 1 soveværelse (Mobility/Hearing Access, Roll-In Shwr)

Suite - 1 soveværelse

Studiolejlighed - 1 kingsize-seng med sovesofa (Mobility Accessible, Tub)

Studiolejlighed - 1 kingsize-seng med sovesofa (Hearing Accessible)

Studiolejlighed - 1 kingsize-seng med sovesofa (Mobility/Hearing Access, Roll-in Shwr)

Suite - 1 soveværelse (Hearing Accessible)

Studiolejlighed - 1 kingsize-seng med sovesofa

Studiolejlighed - 1 kingsize-seng med sovesofa (Mobility/Hearing Accessible, Tub)

Gæsteanmeldelser af Courtyard by Marriott Knoxville Downtown

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

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