The Ritz-Carlton O'ahu, Turtle Bay
2 704 $US
/nuit
Moyenne pour septembre
Prix pour The Ritz-Carlton O'ahu, Turtle Bay
Sélectionnez les dates pour voir les prix et les disponibilités
2 704 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À The Ritz-Carlton O'ahu, Turtle Bay, les prix par nuit s'élèvent en moyenne à 872 $US pendant le mois le moins cher (août) et à 2 943 $US pendant le mois le plus cher (octobre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 972 $US |
| février | 1 042 $US |
| mars | 1 073 $US |
| avril | 1 152 $US |
| mai | 981 $US |
| juin | 1 027 $US |
| juillet | 986 $US |
| août | 872 $US |
| septembre | 2 704 $US |
| octobre | 2 943 $US |
| novembre | 1 127 $US |
| décembre | 1 142 $US |
J
F
M
A
M
J
J
A
sept. · 2 704 $US
S
O
N
D
Le plus cher : octobre (env. 2 943 $US)
Le moins cher : août (env. 872 $US)
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. 5 piscines extérieures et 2 bains à remous vous attendent après avoir améli...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. 5 piscines extérieures et 2 bains à remous vous attendent après avoir amélioré votre swing sur le parcours de golf. Parmi les services et équipements offerts par ce complexe touristique vous trouvez également un service de conciergerie, un service de garde d'enfants (en supplément) et une boutique de souvenirs/un kiosque à journaux.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, un service de location de limousines/berlines et un service de départ express. Si vous devez organiser une réunion à Kahuku, faites confiance à ce complexe touristique qui dispose d'espaces événements mesurant 2601 mètres carrés et comprenant un espace de conférence et 6 des salles de réunion. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Pendant votre séjour, vous vous régalerez à Alaia, l'un des 4 restaurants de ce complexe touristique et profiterez d'un service d'étage (horaires limités). Idéal pour une soirée cocooning pleine de saveurs ! Pour manger sur le pouce, vous trouverez aussi sur place un café. Une petite soif vous prend ? Pas de panique, l'hébergement abrite un bar / salon, un bar à la plage et un bar en bord de piscine.
Chambres
Avec une décoration personnalisée, les 443 chambres de l'hébergement vous invitent à la détente et comprennent un réfrigérateur et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain une baignoire et une douche séparées comprennent une baignoire relaxante profonde et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
Pratique pour explorer Kahuku, The Ritz-Carlton O‘ahu, Turtle Bay se situe face à l'océan, à moins de 15 minutes en voiture de Plage de la Baie aux tortues et de Plage de Sunset. Ce complexe touristique au bord de la plage se trouve à 8,9 km de Banzai Pipeline et à 10,2 km de Pupukea Beach Park.
À proximité
Club de golf Turtle Bay Palmer Course(0.1 miles)
Club de golf Turtle Bay Faizo Course(0.1 miles)
Turtle Bay(0.1 miles)
Turtle Beach(0.1 miles)
Kuilima Cove(0.2 miles)
Plage de la Baie aux tortues(0.6 miles)
Kaihalulu Beach(0.6 miles)
Hanaka‘Ilio Beach(1.5 miles)
Parc de la plage de la baie de Kawela(1.7 miles)
Kawela Bay Beaches(2.1 miles)
Kahuku Farms(3.1 miles)
Waialee(3.1 miles)
Velzyland Beach(3.5 miles)
Plage de Sunset(4.1 miles)
James Campbell National Wildlife Refuge(4.3 miles)
Aéroport international de Honolulu Daniel K. Inouye (HNL)(38.2 miles)
Aéroport de Kalaeloa (JRF)(39.3 miles)
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier
Emplacement
57-091 Kamehameha Highway, Kawela Bay, Kahuku, Hawaï, États-Unis d’Amérique
Club de golf Turtle Bay Palmer Course (0.1 miles)
Club de golf Turtle Bay Faizo Course (0.1 miles)
Turtle Bay (0.1 miles)
Turtle Beach (0.1 miles)
Kuilima Cove (0.2 miles)
Plage de la Baie aux tortues (0.6 miles)
Avis des voyageurs sur The Ritz-Carlton O'ahu, Turtle Bay
9
Fabuleux
Basé sur 1 008 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les avis sur The Ritz-Carlton O'ahu, Turtle Bay soulignent un cadre magnifique sur la côte nord avec vue sur l'océan, de nombreuses activités sur place et un personnel généralement chaleureux et serviable, tout en notant fréquemment des prix très élevés et l'emplacement isolé du complexe, qui nécessite une voiture.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les avis sur The Ritz-Carlton O'ahu, Turtle Bay soulignent un cadre magnifique sur la côte nord avec vue sur l'océan, de nombreuses activités sur place et un personnel généralement chaleureux et serviable, tout en notant fréquemment des prix très élevés et l'emplacement isolé du complexe, qui nécessite une voiture.
Les chambres rénovées sont spacieuses et élégantes, beaucoup louant leur intérieur calme et leur aménagement, bien que certains clients mentionnent le confort du matelas, le bruit occasionnel de la piscine ou des odeurs de moisi, et d'autres notent une connexion Wi-Fi inégale dans la chambre. Les installations et les activités sont nombreuses : plusieurs piscines, des sentiers, des vélos, un golf, des écuries, un spa, de la musique live, mais les piscines peuvent être froides ou bondées, et la qualité et la variété de la restauration sont mitigées, avec des réservations parfois nécessaires. Le service est souvent chaleureux et attentionné, mais certains signalent des réponses incohérentes de la conciergerie, des problèmes occasionnels d'enregistrement ou de facturation, et des interactions isolées et peu agréables au restaurant. Attendez-vous à un luxe décontracté dans un cadre pittoresque et riche en activités, avec un service généralement amical.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
De nombreuses installations et activités sont proposées, notamment plusieurs piscines (pour adultes et familles), un centre de remise en forme très réputé, un golf, des écuries, des sentiers, des locations de vélos, un spa et de la musique live. Les inconvénients incluent des piscines parfois froides ou bondées, ainsi que des frais supplémentaires pour de nombreuses installations et le stationnement.
Avis de voyageur à ce sujet
10
Andrea
2 juin 2025
·
A séjourné 3 nuits
Very relaxing, beautiful resort! Good experience at Alaia for dinner. Pool was crowded, beach was beautiful but no beach service, that could be improved as well as nicer beach towels.
Very relaxing, beautiful resort! Good experience at Alaia for dinner. Pool was crowded, beach was beautiful but no beach service, that could be improved as well as nicer beach towels.
10
Thomas
11 juil. 2024
·
A séjourné 8 nuits
The Resort is nothing short of Amazing! The Swimming Pools, Golf Courses, Stables and Beaches were all great. The employees were top notch. The idea of the reusable water bottles along with refilling stations to cut down on waste is brilliant! The rooms were beautiful and the bathroom was huge. I did notice a couple areas that needed repair work like shower tiles but that was extremely minor and in no way lessened the experience. Thanks for a wonderful stay.
The Resort is nothing short of Amazing! The Swimming Pools, Golf Courses, Stables and Beaches were all great. The employees were top notch. The idea of the reusable water bottles along with refilling stations to cut down on waste is brilliant! The rooms were beautiful and the bathroom was huge. I did notice a couple areas that needed repair work like shower tiles but that was extremely minor and in no way lessened the experience. Thanks for a wonderful stay.
10
Dwayne Leon
2 juin 2024
·
A séjourné 8 nuits
Great vacation Only complaint is I paid $ 50 per day for parking but some parking was blocked for valet parking only , another way to make more money on parking , I don’t feel this is fair to guests
Great vacation Only complaint is I paid $ 50 per day for parking but some parking was blocked for valet parking only , another way to make more money on parking , I don’t feel this is fair to guests
8
Lisa
24 nov. 2024
·
A séjourné 9 nuits
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
10
Tyson
4 nov. 2024
·
A séjourné 2 nuits
Another amazing review for another amazing stay! The north shore of Oahu is the optimal Hawaii destination and a stay at Turtle Bay is a must! The views from any room you stay in are spectacular, the pools are amazing and love they provide you with Coola sunscreen so you don’t have to buy any or worry about any burns. The food (poke bowl by the pool) and drinks (famous Mai Tai) are things I dream about all year long. Counting down the days to go back and sit at the lobby bar at sunset with drink in hand.
Another amazing review for another amazing stay! The north shore of Oahu is the optimal Hawaii destination and a stay at Turtle Bay is a must! The views from any room you stay in are spectacular, the pools are amazing and love they provide you with Coola sunscreen so you don’t have to buy any or worry about any burns. The food (poke bowl by the pool) and drinks (famous Mai Tai) are things I dream about all year long. Counting down the days to go back and sit at the lobby bar at sunset with drink in hand.
10
Robert
8 avr. 2024
·
A séjourné 4 nuits
Absolutely wonderful stay. There are so many excursions available for the family. We stayed in the oceanfront bungalows. Room was fabulous, had our own parking for the rental car. We rented bikes and rode the trails, a map was provided. The pools are ridiculously cold and need to be heated. There is a hidden jacuzzi by the Sunset bar and that was lukewarm. The beach amenities were great. Food was good at Alilea and Yamaguchi sp? We drove to food trucks Tanaka Farms and Romy's for garlic shrimp. Really good at Tanaka farms. Didn't want to wait the 45 mins for Romy's. The Polynesian Center was an awesome experience, I would recommend upgrading to the buffet. Food was excellent with lots of choices. Overall the hotel was clean and huge. Our Bungalow hosts were exceptional, especially Foia! Really enjoyed the experience and will plan to return with more family!
Absolutely wonderful stay. There are so many excursions available for the family. We stayed in the oceanfront bungalows. Room was fabulous, had our own parking for the rental car. We rented bikes and rode the trails, a map was provided. The pools are ridiculously cold and need to be heated. There is a hidden jacuzzi by the Sunset bar and that was lukewarm. The beach amenities were great. Food was good at Alilea and Yamaguchi sp? We drove to food trucks Tanaka Farms and Romy's for garlic shrimp. Really good at Tanaka farms. Didn't want to wait the 45 mins for Romy's. The Polynesian Center was an awesome experience, I would recommend upgrading to the buffet. Food was excellent with lots of choices. Overall the hotel was clean and huge. Our Bungalow hosts were exceptional, especially Foia! Really enjoyed the experience and will plan to return with more family!
10
Scott
17 nov. 2023
·
Turtle bay resort is my favorite resort on Oahu the pool bar view and bartenders are the best on the island. The patio and views in the room is awesome the grounds and lagoon great for relaxing. The infinity pool and hot tub are excellent only issues should stay open later like 10pm
Turtle bay resort is my favorite resort on Oahu the pool bar view and bartenders are the best on the island. The patio and views in the room is awesome the grounds and lagoon great for relaxing. The infinity pool and hot tub are excellent only issues should stay open later like 10pm
10
Aggeliki
11 juil. 2025
·
A séjourné 7 nuits
Beautiful Hotel! Loved the location on the North Shore and the gorgeous beaches that surrounded the property. Our family enjoyed the various activities offered by the hotel and booked several activities through them. Outrigger canoe, surf lessons, Pareu painting, shoreline fishing etc. They also had the most amazing Luau on the property as well. Access to so many great activities without having to leave the hotel grounds made our stay even better.
Beautiful Hotel! Loved the location on the North Shore and the gorgeous beaches that surrounded the property. Our family enjoyed the various activities offered by the hotel and booked several activities through them. Outrigger canoe, surf lessons, Pareu painting, shoreline fishing etc. They also had the most amazing Luau on the property as well. Access to so many great activities without having to leave the hotel grounds made our stay even better.
10
Andrea
24 oct. 2024
·
A séjourné 14 nuits
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
10
Jonathan
19 mai 2025
·
A séjourné 3 nuits
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces extérieurs sont largement décrits comme très propres après la rénovation. Quelques signalements font état de zones de piscine sales ou trop chlorées, d'odeurs ou de linge taché, et d'un problème grave dans une chambre d'hôtel.
Avis de voyageur à ce sujet
10
camille
14 déc. 2024
·
A séjourné 3 nuits
I enjoyed the beautiful views. The bed was comfortable. I liked the cleanliness. The staff was friendly.
I enjoyed the beautiful views. The bed was comfortable. I liked the cleanliness. The staff was friendly.
10
Zachary
1 juin 2024
·
A séjourné 7 nuits
Our stay at Turtle Bay was excellent. Our group had 2 rooms, and while TB was not able to guarantee neither connecting nor adjoining rooms, the front desk staff at checkin did a thorough job of finding room options that best suited our priorities (we ended up on the same floor but in different wings, which worked out great and both rooms had wonderful views and could see each other from the balconies). The rooms were spacious, modern, well maintained, and very clean (like *very* clean - even the vents, filters, and plumbing all looked like they were regularly cleaned & maintained, which is super rare for hotels). If you opened the sliding glass door, you could vividly hear the ocean, beach, and pool activity, but as soon as the door was closed the room was practically silent. Really good sound insulation. TB also doesn't have a price difference for Valet vs Self Parking, which was actually kind of nice. The only cost difference is what you choose to tip (the valet staff is fantastic). My only complaint was that the thermostat in the room only cooled - it didn't have a heating functionality. That said, it's Hawaii and there's not much need for a heater, but there were a couple points on our trip where I wish I had one. In retrospect though, I never asked the front desk if they had a space heater - they may very well have provided one. Overall: fantastic experience; highly recommended; will return. And the North Shore is great as always.
Our stay at Turtle Bay was excellent. Our group had 2 rooms, and while TB was not able to guarantee neither connecting nor adjoining rooms, the front desk staff at checkin did a thorough job of finding room options that best suited our priorities (we ended up on the same floor but in different wings, which worked out great and both rooms had wonderful views and could see each other from the balconies). The rooms were spacious, modern, well maintained, and very clean (like *very* clean - even the vents, filters, and plumbing all looked like they were regularly cleaned & maintained, which is super rare for hotels). If you opened the sliding glass door, you could vividly hear the ocean, beach, and pool activity, but as soon as the door was closed the room was practically silent. Really good sound insulation. TB also doesn't have a price difference for Valet vs Self Parking, which was actually kind of nice. The only cost difference is what you choose to tip (the valet staff is fantastic). My only complaint was that the thermostat in the room only cooled - it didn't have a heating functionality. That said, it's Hawaii and there's not much need for a heater, but there were a couple points on our trip where I wish I had one. In retrospect though, I never asked the front desk if they had a space heater - they may very well have provided one. Overall: fantastic experience; highly recommended; will return. And the North Shore is great as always.
10
Jon
27 sept. 2024
·
A séjourné 4 nuits
Clean and quiet
Clean and quiet
4
Habib Frederick
24 févr. 2025
·
A séjourné 7 nuits
Hotel placement is superb. BUT unfortunately (and a bait and switch) the hotel is in transition from previous operator to now a RITZ CARLTON and NOT ready for prime time. Uneven service all the way around, unbranded amenities (if you can find them), rough, stained bath towels, very uncomfortable beds and pillows, NOT anything close to the quality we have been accustomed over the last forty years that we have been loyal customers. Disappointing.
Hotel placement is superb. BUT unfortunately (and a bait and switch) the hotel is in transition from previous operator to now a RITZ CARLTON and NOT ready for prime time. Uneven service all the way around, unbranded amenities (if you can find them), rough, stained bath towels, very uncomfortable beds and pillows, NOT anything close to the quality we have been accustomed over the last forty years that we have been loyal customers. Disappointing.
10
Englon
6 juil. 2024
·
A séjourné 5 nuits
Everything here was great, I only have one thing not so positive to say and that’s the pool area they have 3 pools, adult and kid and slide area …. The kids pool area was filthy all types of things floating in the pool …. Band-Aid that was there when we got there was still in the pool on the 5th day …. Trash in the pool .. so to say that we didn’t do pool day in the pool because of this also they had a baby walking around naked which was kind of weird that nobody told them to put clothes on the baby no diaper or anything and the baby was in the pool naked.. poop and pee could have came out the toddler at any point …. So that was a bit disturbing that no workers told them to put a swim diaper on the child at least . And the chlorine was so strong in the pool that there is no way you can swim in it …. Your eyes would burn !! I believe once the pool area gets resolved it will be an amazing property !!!! It is very beautiful there .
Everything here was great, I only have one thing not so positive to say and that’s the pool area they have 3 pools, adult and kid and slide area …. The kids pool area was filthy all types of things floating in the pool …. Band-Aid that was there when we got there was still in the pool on the 5th day …. Trash in the pool .. so to say that we didn’t do pool day in the pool because of this also they had a baby walking around naked which was kind of weird that nobody told them to put clothes on the baby no diaper or anything and the baby was in the pool naked.. poop and pee could have came out the toddler at any point …. So that was a bit disturbing that no workers told them to put a swim diaper on the child at least . And the chlorine was so strong in the pool that there is no way you can swim in it …. Your eyes would burn !! I believe once the pool area gets resolved it will be an amazing property !!!! It is very beautiful there .
10
Rohan
3 sept. 2023
·
A séjourné 5 nuits
Cleanliness, professional and welcoming staff
Cleanliness, professional and welcoming staff
2
Scott
12 juin 2024
·
A séjourné 6 nuits
Had to have bedding changed twice during stay because of stains on sheets. Food was really expensive and poor quality. Not worth the money at all. Watch for the resort fee and parking.
Had to have bedding changed twice during stay because of stains on sheets. Food was really expensive and poor quality. Not worth the money at all. Watch for the resort fee and parking.
10
Pamela
27 sept. 2024
·
A séjourné 7 nuits
The Turtle Bay Resort is a beautiful, relaxing place to stay. Everyone is very friendly and welcoming. The property has a very high-end feel without being stuffy or pretentious. There are comfy places to relax inside and outside with the emphasis on natural fibers, woods, and hardscapes. The food is delicious. The sunset spot was my favorite, watching the sunset surfers. My other favorite spot was the comfy chaise on our balcony with the overstuffed pillows. I sat out there for hours watching the waves and the children play in the pool below. The room had ample storage and was extremely clean. The shower was amazing - so huge with both a rain fixture and a hand-held option. The property was large and had many fun hiking/biking trails to explore the area. Overall it was a wonderful place to stay.
The Turtle Bay Resort is a beautiful, relaxing place to stay. Everyone is very friendly and welcoming. The property has a very high-end feel without being stuffy or pretentious. There are comfy places to relax inside and outside with the emphasis on natural fibers, woods, and hardscapes. The food is delicious. The sunset spot was my favorite, watching the sunset surfers. My other favorite spot was the comfy chaise on our balcony with the overstuffed pillows. I sat out there for hours watching the waves and the children play in the pool below. The room had ample storage and was extremely clean. The shower was amazing - so huge with both a rain fixture and a hand-held option. The property was large and had many fun hiking/biking trails to explore the area. Overall it was a wonderful place to stay.
4
Michael
10 août 2024
·
A séjourné 3 nuits
Interior refurbished, but exterior shows its age. Too many complaints to detail in this review. Poor, poor poor. Definitely not up to traditional Ritz Carlton standards.
Interior refurbished, but exterior shows its age. Too many complaints to detail in this review. Poor, poor poor. Definitely not up to traditional Ritz Carlton standards.
2
JACOB
12 avr. 2023
·
THERE WAS A DEAD RAT IN OUR AIR CONDITIONING VENTS. MATINANCE FINALLY GOT IT OUT THE DAY BEFORE WE LEFT. WE STILL SMELLED IT, WE ALL GOT SICK, AND OUR 10 YEAR OLD WAS VERY SICK FROM THE SMELL. SHE STILL HAS A FEVER 2 DAYS LATER. BECAUSE, THEY WERE SOLD OUT WE COULDNT GET ANOTHER ROOM. VERY POOR MANAGEMENT AT THIS RESORT...
THERE WAS A DEAD RAT IN OUR AIR CONDITIONING VENTS. MATINANCE FINALLY GOT IT OUT THE DAY BEFORE WE LEFT. WE STILL SMELLED IT, WE ALL GOT SICK, AND OUR 10 YEAR OLD WAS VERY SICK FROM THE SMELL. SHE STILL HAS A FEVER 2 DAYS LATER. BECAUSE, THEY WERE SOLD OUT WE COULDNT GET ANOTHER ROOM. VERY POOR MANAGEMENT AT THIS RESORT...
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont spacieuses, modernes et conçues pour un confort paisible, beaucoup appréciant l'aménagement et les balcons. Certains clients mentionnent des problèmes de confort de matelas, de petits balcons au deuxième étage, du bruit intermittent de la piscine ou des odeurs d'humidité, et une connexion Wi-Fi inégale dans la chambre.
Avis de voyageur à ce sujet
10
Brooke
13 févr. 2024
·
A séjourné 5 nuits
Loved everything. What an amazing property. It’s a 10. If I had to be picky. The one thing I’d say that could improve was our mattress. It’s not a deal breaker - but if your partner moves - you sure do feel it.
Loved everything. What an amazing property. It’s a 10. If I had to be picky. The one thing I’d say that could improve was our mattress. It’s not a deal breaker - but if your partner moves - you sure do feel it.
10
Matthew
21 févr. 2023
·
A séjourné 5 nuits
Beautiful property. Room was very clean and beautifully appointed. The beach on the property was very nice and clean and the attendants were very helpful and friendly. Breakfast buffet was pretty good but $100 for 2 people seemed a little steep, even for hawaii. Lei Lei's restaurant was very good. Very nice that they had an adult's only pool. They gave us a late checkout which was very much appreciated. Everyone we dealt with was very nice. Only dislike was that we stayed on the second floor and the balcony on these rooms was tiny- no room for any chairs. Wish we would have known this but all the pics show the bigger balcony. Overall, would definitely recommend this hotel
Beautiful property. Room was very clean and beautifully appointed. The beach on the property was very nice and clean and the attendants were very helpful and friendly. Breakfast buffet was pretty good but $100 for 2 people seemed a little steep, even for hawaii. Lei Lei's restaurant was very good. Very nice that they had an adult's only pool. They gave us a late checkout which was very much appreciated. Everyone we dealt with was very nice. Only dislike was that we stayed on the second floor and the balcony on these rooms was tiny- no room for any chairs. Wish we would have known this but all the pics show the bigger balcony. Overall, would definitely recommend this hotel
8
Christine
27 mai 2025
·
A séjourné 3 nuits
Our sheets and room had a damp smell throughout our stay. Staff were courteous and switched sheets upon request, however it still had the smell after. Not sure if smell was coming from the AC
Our sheets and room had a damp smell throughout our stay. Staff were courteous and switched sheets upon request, however it still had the smell after. Not sure if smell was coming from the AC
10
JOEL
9 mai 2024
·
A séjourné 3 nuits
Internet connection in the room is not so good
Internet connection in the room is not so good
8
Toshiko
10 août 2025
·
A séjourné 1 nuit
Food and service of the restaurant can be better considering of the price. Basically good, but noise from the pool area was always heard from the room.
Food and service of the restaurant can be better considering of the price. Basically good, but noise from the pool area was always heard from the room.
8
Craig
28 déc. 2022
·
A séjourné 2 nuits
Our stay at Turtle Bay was nice. However the beds need to be replaced. The mattress was entirely too soft to the point of back ache.
Our stay at Turtle Bay was nice. However the beds need to be replaced. The mattress was entirely too soft to the point of back ache.
10
Sarah
14 juil. 2025
·
A séjourné 4 nuits
My stay at The Ritz Carlton O’ahu, Turtle Bay exceeded all my expectations! I arrived early and was anticipating needing to wait a bit to check-in to my room, but to my delight, my room was ready AND I received a free room upgrade to ocean view. I almost fainted when I got to my room and saw the view I had from my lanai! All of the staff was warm, welcoming, helpful, and knowledgeable about the island and activities. The staff went above and beyond to ensure that me and my family had the most perfect experience. The only thing I made note of is that there are people not staying at the property that come to visit, and they try participating in the activities that are exclusively for hotel guests - this happened twice for activities I was attending (lei making and hula dancing). I was surprised that non-resort guests were allowed to participate. That’s what our resort fees go towards, I believe. Anyways, that was minor in the grand scheme of things. This resort and the staff are top notch! I had the best time here and wept when I had to leave. I hope to return someday.
My stay at The Ritz Carlton O’ahu, Turtle Bay exceeded all my expectations! I arrived early and was anticipating needing to wait a bit to check-in to my room, but to my delight, my room was ready AND I received a free room upgrade to ocean view. I almost fainted when I got to my room and saw the view I had from my lanai! All of the staff was warm, welcoming, helpful, and knowledgeable about the island and activities. The staff went above and beyond to ensure that me and my family had the most perfect experience. The only thing I made note of is that there are people not staying at the property that come to visit, and they try participating in the activities that are exclusively for hotel guests - this happened twice for activities I was attending (lei making and hula dancing). I was surprised that non-resort guests were allowed to participate. That’s what our resort fees go towards, I believe. Anyways, that was minor in the grand scheme of things. This resort and the staff are top notch! I had the best time here and wept when I had to leave. I hope to return someday.
10
Debra
4 août 2025
·
A séjourné 3 nuits
This resort exceeded my expectations in every way! The property is stunning. Our room was beautiful, clean and quiet. The staff was friendly and very helpful. I enjoyed every moment at this resort and look forward to returning.
This resort exceeded my expectations in every way! The property is stunning. Our room was beautiful, clean and quiet. The staff was friendly and very helpful. I enjoyed every moment at this resort and look forward to returning.
10
Harold
11 août 2025
·
A séjourné 5 nuits
This resort is top notch. The rooms are extra large and I loved the workout room…this is not the typical resort, but absolutely earned the 5-star rating.
This resort is top notch. The rooms are extra large and I loved the workout room…this is not the typical resort, but absolutely earned the 5-star rating.
10
Jonathan
19 mai 2025
·
A séjourné 3 nuits
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment salué pour sa chaleur, son accueil et son attention dans tout le complexe et les bungalows. Des incohérences apparaissent parfois, notamment une conciergerie lente ou qui ne répond pas, des problèmes d'enregistrement ou de facturation, et des expériences isolées et peu agréables au restaurant.
Avis de voyageur à ce sujet
8
Lisa
24 nov. 2024
·
A séjourné 9 nuits
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
2
Numsiri
14 juil. 2024
·
A séjourné 3 nuits
The only thing that may have justified the high price per night was the beautiful property and location. Other than that...no sense of traditional hospitality you'd expect from a 4-star hotel. The service quality was average and appears selective at times. We found out at checkout that the hotel was unsurprisingly owned by a private equity firm. Lastly, and this is what ruined the whole stay for us, the ignorance shown by the staff at the Sunset restaurant at the pool side. We planned to have dinner there. When we arrived, we were completely ignored by the staff. I approached one waiter and got a curt answer that this is a walk-in only and if any table becomes available we can sit. Meanwhile, there were 3 small tables put together with a 'reserved' sign right next to where we stood. While in shock of the unwelcoming attitude, one lady customer stood up and asked if we would like to take her table. I was surprised but sensed that she sensed the rudeness from the staff towards us and was trying to help because there were still plenty of food on her and her friend's plates, but she insisted they were leaving anyway. We reluctantly took the table and after sitting down and having no appetite left, the restaurant staff and someone who looks like a manager started separating the 3 tables with the 'reserved' sign and make them available, then one family who arrived after us was promptly seated. What did we do? Got up and leave as fast as we could!! It's 2024?!
The only thing that may have justified the high price per night was the beautiful property and location. Other than that...no sense of traditional hospitality you'd expect from a 4-star hotel. The service quality was average and appears selective at times. We found out at checkout that the hotel was unsurprisingly owned by a private equity firm. Lastly, and this is what ruined the whole stay for us, the ignorance shown by the staff at the Sunset restaurant at the pool side. We planned to have dinner there. When we arrived, we were completely ignored by the staff. I approached one waiter and got a curt answer that this is a walk-in only and if any table becomes available we can sit. Meanwhile, there were 3 small tables put together with a 'reserved' sign right next to where we stood. While in shock of the unwelcoming attitude, one lady customer stood up and asked if we would like to take her table. I was surprised but sensed that she sensed the rudeness from the staff towards us and was trying to help because there were still plenty of food on her and her friend's plates, but she insisted they were leaving anyway. We reluctantly took the table and after sitting down and having no appetite left, the restaurant staff and someone who looks like a manager started separating the 3 tables with the 'reserved' sign and make them available, then one family who arrived after us was promptly seated. What did we do? Got up and leave as fast as we could!! It's 2024?!
10
HAE IN
5 sept. 2024
·
A séjourné 2 nuits
Everything is convenient. But response is very slow whenever we request something.
Everything is convenient. But response is very slow whenever we request something.
10
Susanne Kelley
14 sept. 2024
·
A séjourné 6 nuits
Spectacularly beautiful property with super friendly and helpful staff. Shout out to the night manager Michael who supported us through a scary health emergency requiring an ER visit. My only disappointment is that there is no hotel transportation from the hotel to local areas. No way to get home from the ER - we had to impose upon a kindly stranger. No way to get to the pharmacy for medications except the public bus. With a parking lot full of property owned vehicles, it seems there should be SOME means of supporting guests without a rental car, for emergent situations such as this.
Spectacularly beautiful property with super friendly and helpful staff. Shout out to the night manager Michael who supported us through a scary health emergency requiring an ER visit. My only disappointment is that there is no hotel transportation from the hotel to local areas. No way to get home from the ER - we had to impose upon a kindly stranger. No way to get to the pharmacy for medications except the public bus. With a parking lot full of property owned vehicles, it seems there should be SOME means of supporting guests without a rental car, for emergent situations such as this.
10
Joseph A
13 juil. 2025
·
A séjourné 7 nuits
Great hotel and even better staff!!
Great hotel and even better staff!!
10
Cordelia
3 juil. 2025
·
A séjourné 10 nuits
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
10
laura
26 déc. 2024
·
A séjourné 5 nuits
Wonderful getaway, amazing views on to the Ocean. Well trained staff who want to really look after you. Sunset leaves you speechless. Food choice and quality excellent. Extra treat when the turtles come to visit.
Wonderful getaway, amazing views on to the Ocean. Well trained staff who want to really look after you. Sunset leaves you speechless. Food choice and quality excellent. Extra treat when the turtles come to visit.
4
Johnny
22 août 2025
·
A séjourné 5 nuits
While the property itself is beautiful, my overall experience did not meet expectations, particularly given the price point. The resort felt overpriced for the value offered. There were relatively few organized events and activities, and breakfast was surprisingly expensive compared to similar luxury properties. Service was also an area of concern. Staff were not especially helpful in guiding guests through the resort’s events or amenities. Information was unclear, and I often felt expected to “figure it out” on my own. On multiple occasions, calls to the concierge went unanswered, leaving me to walk to the front desk just to get assistance. Considering the resort’s remote location—over an hour from the airport—paired with the high nightly rates, lack of service consistency, and limited programming, I cannot recommend this property. For the same cost, there are other resorts in Hawai‘i that offer a more seamless and welcoming guest experience.
While the property itself is beautiful, my overall experience did not meet expectations, particularly given the price point. The resort felt overpriced for the value offered. There were relatively few organized events and activities, and breakfast was surprisingly expensive compared to similar luxury properties. Service was also an area of concern. Staff were not especially helpful in guiding guests through the resort’s events or amenities. Information was unclear, and I often felt expected to “figure it out” on my own. On multiple occasions, calls to the concierge went unanswered, leaving me to walk to the front desk just to get assistance. Considering the resort’s remote location—over an hour from the airport—paired with the high nightly rates, lack of service consistency, and limited programming, I cannot recommend this property. For the same cost, there are other resorts in Hawai‘i that offer a more seamless and welcoming guest experience.
10
Andrew
7 août 2024
·
A séjourné 3 nuits
Everything was excellent other than the check in. They installed a new computer system a couple of days prior to our check in and they were having issues. Had to wait quite a bit in line to check in. Actually didn’t have our reserved room, but made amends. The hotel and grounds were outstanding. A lot of add in’s and options. Very friendly staff. Very nice stay.
Everything was excellent other than the check in. They installed a new computer system a couple of days prior to our check in and they were having issues. Had to wait quite a bit in line to check in. Actually didn’t have our reserved room, but made amends. The hotel and grounds were outstanding. A lot of add in’s and options. Very friendly staff. Very nice stay.
6
Michael
22 mars 2025
·
A séjourné 5 nuits
The property was beautiful and the service was good for the most part. We stayed in the bungalows and therefore there is dedicated service to those rooms and that service was spectacular and very personal. Upper Management at this place should be fired and completely replaced. There are very few food options on the property and surrounding area, somehow they thought it was okay to block out the restaurants, canapies, and spa for a single group. Therefore all the other paying guests were outta luck. Compounded by the fact that this group rarely showed up to the blocked times. For that reason we docked 1.5 stars from the review.
The property was beautiful and the service was good for the most part. We stayed in the bungalows and therefore there is dedicated service to those rooms and that service was spectacular and very personal. Upper Management at this place should be fired and completely replaced. There are very few food options on the property and surrounding area, somehow they thought it was okay to block out the restaurants, canapies, and spa for a single group. Therefore all the other paying guests were outta luck. Compounded by the fact that this group rarely showed up to the blocked times. For that reason we docked 1.5 stars from the review.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre spectaculaire sur la North Shore avec des plages, des couchers de soleil, la plongée avec tuba dans Kuilima Cove et des sentiers sur la propriété ; beaucoup apprécient d'être loin de la foule de Waikiki. L'emplacement est isolé et à plus d'une heure de l'aéroport, une voiture de location est donc conseillée.
Avis de voyageur à ce sujet
10
Kelly
23 juil. 2025
·
A séjourné 3 nuits
Excellent customer service. Beautiful grounds. Access to several beaches.
Excellent customer service. Beautiful grounds. Access to several beaches.
10
Jacob
21 janv. 2024
·
A séjourné 6 nuits
Beautiful, but very far from the airport and very expensive transportation to and from hotel
Beautiful, but very far from the airport and very expensive transportation to and from hotel
10
Naaman
13 juin 2024
·
A séjourné 6 nuits
Everything is available there with out much worry. Close to other available attractions.
Everything is available there with out much worry. Close to other available attractions.
10
Clifford
2 nov. 2024
·
A séjourné 4 nuits
Beautiful setting on the North Shore of Oahu. Excellent amenities and right on a nice beach.
Beautiful setting on the North Shore of Oahu. Excellent amenities and right on a nice beach.
10
Laura
24 juin 2024
·
A séjourné 7 nuits
Beautiful and calm lobby and property. If you want to be away from the busy Waikiki area, this is the place to go.
Beautiful and calm lobby and property. If you want to be away from the busy Waikiki area, this is the place to go.
10
Emre Can
14 juin 2024
·
A séjourné 4 nuits
The setting, food options, the beaches, the view from rooms. Fantastic place.
The setting, food options, the beaches, the view from rooms. Fantastic place.
10
Carlos
23 févr. 2024
·
A séjourné 8 nuits
Turtle Bay Resort is located on the most beautiful location at the North Shore in Hawaii! Great place to take the whole family for a nice vacation. If Surfing is your thing, Sunset Beach and other amazing spots are close by. Will be back next year for sure!
Turtle Bay Resort is located on the most beautiful location at the North Shore in Hawaii! Great place to take the whole family for a nice vacation. If Surfing is your thing, Sunset Beach and other amazing spots are close by. Will be back next year for sure!
10
Jessica
15 juin 2025
·
A séjourné 7 nuits
My husband and really I enjoyed our weeklong stay here, away from the crowds of Honolulu and Waikiki. Some people said they thought the resort was crowded, but we didn't find that true for us (we went in June). It was definitely worth the hour+ drive to stay on the North Shore. We loved all the hiking trails on the property with many "hidden" beaches all to ourselves (and a couple of turtles). We made use of the free bicycles as well, and they also have horses for those who want to ride. Our room/bathroom were spacious and comfortable, and the food at Beach House by Roy Yamaguchi was especially delicious. We hope to make the trip again someday!
My husband and really I enjoyed our weeklong stay here, away from the crowds of Honolulu and Waikiki. Some people said they thought the resort was crowded, but we didn't find that true for us (we went in June). It was definitely worth the hour+ drive to stay on the North Shore. We loved all the hiking trails on the property with many "hidden" beaches all to ourselves (and a couple of turtles). We made use of the free bicycles as well, and they also have horses for those who want to ride. Our room/bathroom were spacious and comfortable, and the food at Beach House by Roy Yamaguchi was especially delicious. We hope to make the trip again someday!
10
Robert
11 avr. 2025
·
A séjourné 4 nuits
If you are looking for a quintessential, tropical Hawaiian vacation look no further than the turtle Bay resort. From the second you walk in to their area, bright lobby with views of the waves and ocean on both sides you will never wanna leave. The area is peaceful and rural. Do not expect any nightlife other than what you make at the hotel. Food options are limited, but easy enough to deal with for a week. I was hesitant to even go to Oahu because of the amount of people that found the North Shore and turtle Bay resort to be everything I ever wanted in Hawaii, and better than anything that we’ve had on the other islands
If you are looking for a quintessential, tropical Hawaiian vacation look no further than the turtle Bay resort. From the second you walk in to their area, bright lobby with views of the waves and ocean on both sides you will never wanna leave. The area is peaceful and rural. Do not expect any nightlife other than what you make at the hotel. Food options are limited, but easy enough to deal with for a week. I was hesitant to even go to Oahu because of the amount of people that found the North Shore and turtle Bay resort to be everything I ever wanted in Hawaii, and better than anything that we’ve had on the other islands
10
Andrea
24 oct. 2024
·
A séjourné 14 nuits
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur la restauration sont mitigés : plusieurs clients ont apprécié les restaurants, le salon club et les options au bord de la piscine, mais d'autres ont trouvé un choix limité ou des fermetures anticipées et ont recommandé de réserver. Les prix sont souvent considérés comme élevés par rapport à la qualité de la nourriture.
Avis de voyageur à ce sujet
8
Dennis
28 févr. 2024
·
A séjourné 9 nuits
The facility and location are beautiful. I would almost give it 5 stars in every category, but with the acception of food. I thought the food prices for the food quality weren't worth it. The 1st evenings dinner, a shared appetizer, I had fish and my wife had chicken, two deserts and diet cokes. Total price after tipping was about $210. The fish was over cooked and the chicken tough. 2nd evening we were not as hungry so we shared an entre, split a salad and a dessert with diet cokes. $150. The entre was good and the the salad was not. So rather than just eat on site during our 9 day stay, we were looking for other places to eat . We found the grocery store in Laie and the food carts to be our best option. We also requested a microwave for the room.
The facility and location are beautiful. I would almost give it 5 stars in every category, but with the acception of food. I thought the food prices for the food quality weren't worth it. The 1st evenings dinner, a shared appetizer, I had fish and my wife had chicken, two deserts and diet cokes. Total price after tipping was about $210. The fish was over cooked and the chicken tough. 2nd evening we were not as hungry so we shared an entre, split a salad and a dessert with diet cokes. $150. The entre was good and the the salad was not. So rather than just eat on site during our 9 day stay, we were looking for other places to eat . We found the grocery store in Laie and the food carts to be our best option. We also requested a microwave for the room.
10
Susan
24 juil. 2025
·
A séjourné 7 nuits
Gorgeous property, lots of dining options.
Gorgeous property, lots of dining options.
10
Helen
20 févr. 2024
·
A séjourné 7 nuits
All of the employees went the extra mile to be friendly and courteous. The service we received was excellent, especially from the valets. Wish there had been more dining options. I had bariatric surgery a few years ago and can't even eat a child's portion, yet was not able to order from the keikei menu.
All of the employees went the extra mile to be friendly and courteous. The service we received was excellent, especially from the valets. Wish there had been more dining options. I had bariatric surgery a few years ago and can't even eat a child's portion, yet was not able to order from the keikei menu.
10
ANIL
13 août 2024
·
A séjourné 7 nuits
It's our second time coming to Turtle bay resort and pleased with our stay again. Hotel and amenities are top notch. Only downside is restaurants. Breakfast buffet is great but dinner menu is so poor. They need to give people more option with deeper dining menu at restaurant.
It's our second time coming to Turtle bay resort and pleased with our stay again. Hotel and amenities are top notch. Only downside is restaurants. Breakfast buffet is great but dinner menu is so poor. They need to give people more option with deeper dining menu at restaurant.
10
Kiley Jon
10 juin 2025
·
A séjourné 5 nuits
The only con is the limited amount of restaurants nearby. The hotel restaurants is really your only choice. The restaurants were great, but ridiculous pricing.
The only con is the limited amount of restaurants nearby. The hotel restaurants is really your only choice. The restaurants were great, but ridiculous pricing.
10
Leila
24 juin 2024
·
A séjourné 5 nuits
Turtle Bay Resort is absolutely stunning! My fiance and I stayed here for a wedding nearby and had an incredible experience all around. The staff were super warm, friendly, efficient, and knowledgable and the grounds and resort itself were immaculate. I also had a very positive experience at their spa where I got my hair and makeup done. Their cafe is delicious and their pools and cabanas are wonderful. Don't even get me started on the views :) 10/10!
Turtle Bay Resort is absolutely stunning! My fiance and I stayed here for a wedding nearby and had an incredible experience all around. The staff were super warm, friendly, efficient, and knowledgable and the grounds and resort itself were immaculate. I also had a very positive experience at their spa where I got my hair and makeup done. Their cafe is delicious and their pools and cabanas are wonderful. Don't even get me started on the views :) 10/10!
10
Robert
4 mars 2025
·
A séjourné 5 nuits
Great property, good resturant options, wonderful service. Food was a bit over priced.
Great property, good resturant options, wonderful service. Food was a bit over priced.
8
John T
19 sept. 2023
·
A séjourné 7 nuits
Everything was great except for their so called signature restaurant Alaia. We both had the $90 Filet which was the same quality you could get at any road side diner. My wife’s steak had a vein of fat running through the middle and the sweet potato side was inedible. When we complained to the waiter who looked like he should be working as a butcher at a grocery store he offered to replace it with the smashed Parmesan potato’s. When they showed up 30 seconds later they were dry and hard like they had been sitting under a heat lamp for the last 2 hours. When we got the check which was over $300 we saw that he had charged us for the new potato that was also inedible! We complained to the concierge and the front desk about our experience but nothing was done about it. This is absolutely one of the worst restaurant experiences we have ever had. Do yourself a favor and go to The Beach House offsite they are a high end restaurant that knows what their doing and it cost half as much!
Everything was great except for their so called signature restaurant Alaia. We both had the $90 Filet which was the same quality you could get at any road side diner. My wife’s steak had a vein of fat running through the middle and the sweet potato side was inedible. When we complained to the waiter who looked like he should be working as a butcher at a grocery store he offered to replace it with the smashed Parmesan potato’s. When they showed up 30 seconds later they were dry and hard like they had been sitting under a heat lamp for the last 2 hours. When we got the check which was over $300 we saw that he had charged us for the new potato that was also inedible! We complained to the concierge and the front desk about our experience but nothing was done about it. This is absolutely one of the worst restaurant experiences we have ever had. Do yourself a favor and go to The Beach House offsite they are a high end restaurant that knows what their doing and it cost half as much!
8
Mitchell
26 janv. 2024
·
A séjourné 11 nuits
Great resort! Everything is five star, except it is ridiculously expensive for food, drinks and spa. Same things are 1/3 - 1/2 the cost outside the resort.
Great resort! Everything is five star, except it is ridiculously expensive for food, drinks and spa. Same things are 1/3 - 1/2 the cost outside the resort.
8
CHRISTINE
26 juil. 2025
·
A séjourné 5 nuits
Beautiful resort, we enjoyed our time there. Reason for 4 stars is because of the food and everything being overpriced. Bed pillows could have been better. Roy’s is the best restaurant there- the other places did not have great food and it’s very expensive. If you’re going to gouge on pricing - at least make the food taste good. Sunscreen that costs $10 at home was $40 in the gift shop. I get that resorts charge a higher price- but 4xs the amount is just gross. It does affect your stay when everything is so overpriced.
Beautiful resort, we enjoyed our time there. Reason for 4 stars is because of the food and everything being overpriced. Bed pillows could have been better. Roy’s is the best restaurant there- the other places did not have great food and it’s very expensive. If you’re going to gouge on pricing - at least make the food taste good. Sunscreen that costs $10 at home was $40 in the gift shop. I get that resorts charge a higher price- but 4xs the amount is just gross. It does affect your stay when everything is so overpriced.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Isabelle
20 août 2023
·
A séjourné 4 nuits
L'emplacement, les picines et la plage sont parfait.
L'emplacement, les picines et la plage sont parfait.
10
Daniele
16 déc. 2021
·
A séjourné 9 nuits
L emplacement
L emplacement
4
Pedro
il y a 2 semaines
·
A séjourné 5 nuits
O hotel é bonito, tem ótima estrutura e localização excepcional, mas a experiência ficou muito abaixo do padrão esperado de um Ritz-Carlton, especialmente pelos preços exorbitantes. O serviço é extremamente inconsistente: alguns funcionários são gentis e atenciosos, enquanto outros são secos, mal-educados e demonstram enorme má vontade. Muitas vezes parecia que estavam fazendo um favor, e chegávamos a ficar constrangidos em pedir ajuda — algo incompatível com um hotel dessa categoria. Na piscina, é praticamente impossível conseguir cadeira com guarda-sol, pois são insuficientes para a quantidade de hóspedes. A comida da piscina e do serviço de quarto também foi uma enorme decepção: hambúrguer e lobster roll intragáveis, por preços absurdos. Antes do check-in, informamos no formulário do hotel que celebrávamos uma babymoon. Ainda assim, não houve qualquer reconhecimento, mimo ou gesto de personalização. Depois, fomos para o Moana Surfrider, um hotel consideravelmente mais simples, menos luxuoso e muito mais barato. Lá, conseguimos ficar tranquilamente na piscina, com cadeiras e guarda-sóis disponíveis. Também pedimos serviço de quarto por metade ou, no máximo, dois terços do preço do Ritz, com comida infinitamente melhor. A propriedade é bonita, mas existe uma enorme distância entre o que o Ritz cobra e o que efetivamente entrega.
O hotel é bonito, tem ótima estrutura e localização excepcional, mas a experiência ficou muito abaixo do padrão esperado de um Ritz-Carlton, especialmente pelos preços exorbitantes. O serviço é extremamente inconsistente: alguns funcionários são gentis e atenciosos, enquanto outros são secos, mal-educados e demonstram enorme má vontade. Muitas vezes parecia que estavam fazendo um favor, e chegávamos a ficar constrangidos em pedir ajuda — algo incompatível com um hotel dessa categoria. Na piscina, é praticamente impossível conseguir cadeira com guarda-sol, pois são insuficientes para a quantidade de hóspedes. A comida da piscina e do serviço de quarto também foi uma enorme decepção: hambúrguer e lobster roll intragáveis, por preços absurdos. Antes do check-in, informamos no formulário do hotel que celebrávamos uma babymoon. Ainda assim, não houve qualquer reconhecimento, mimo ou gesto de personalização. Depois, fomos para o Moana Surfrider, um hotel consideravelmente mais simples, menos luxuoso e muito mais barato. Lá, conseguimos ficar tranquilamente na piscina, com cadeiras e guarda-sóis disponíveis. Também pedimos serviço de quarto por metade ou, no máximo, dois terços do preço do Ritz, com comida infinitamente melhor. A propriedade é bonita, mas existe uma enorme distância entre o que o Ritz cobra e o que efetivamente entrega.
8
Woong-Jin
il y a 3 semaines
·
A séjourné 3 nuits
아주 훌륭한 호텔입니다. 시설도 위치도 너무 아름답습니다. 직원도 매우 친절하구요. 재방문의사도 강하게 있습니다. 다만, 건물의 노후탓인지 방의 카펫과 침대시트가 축축해질정도로 습기관리가 안되었습니다. 에어컨을 아주 강하게 틀어도 한계가 있었습니다.
아주 훌륭한 호텔입니다. 시설도 위치도 너무 아름답습니다. 직원도 매우 친절하구요. 재방문의사도 강하게 있습니다. 다만, 건물의 노후탓인지 방의 카펫과 침대시트가 축축해질정도로 습기관리가 안되었습니다. 에어컨을 아주 강하게 틀어도 한계가 있었습니다.
10
Timothy
3 août 2026
·
A séjourné 4 nuits
Exceptional hotel with the best location, views, and amenities. Loved all the activities.
Exceptional hotel with the best location, views, and amenities. Loved all the activities.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 11:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 882.2181106140137USD
- 2026-09-19: 842.980584967041USD
- 2026-09-20: 775.7948751464843USD
- 2026-09-21: 766.5493197387694USD
- 2026-09-22: 775.7948751464843USD
- 2026-09-23: 775.7948751464843USD
- 2026-09-24: 798.4766196716308USD
- 2026-09-25: 766.5493197387694USD
- 2026-09-26: 776.5731266845703USD
- 2026-09-27: 767.3182529968261USD
- 2026-09-28: 922.2610018920898USD
- 2026-09-29: 840.1676554565429USD
- 2026-09-30: 1110.7415717956542USD
- 2026-10-01: 1613.7133920654296USD
- 2026-10-02: 1345.4531416015625USD
- 2026-10-03: 723.39019944458USD
- 2026-10-04: 723.39019944458USD
- 2026-10-05: 723.39019944458USD
- 2026-10-06: 754.603705114746USD
- 2026-10-07: 821.6795573181151USD
- 2026-10-08: 1184.736912512207USD
- 2026-10-09: 821.6795573181151USD
- 2026-10-10: 821.6795573181151USD
- 2026-10-11: 1018.2365537658691USD
- 2026-10-12: 909.5463839477538USD
- 2026-10-13: 922.2610018920898USD
- 2026-10-14: 958.1125588378906USD
- 2026-10-15: 906.0758501037596USD
- 2026-10-16: 949.603778112793USD
- 2026-10-17: 922.2610018920898USD
- 2026-10-18: 851.6711071838379USD
- 2026-10-19: 812.424753692627USD
- 2026-10-20: 812.424753692627USD
- 2026-10-21: 954.6420249938964USD
- 2026-10-22: 992.2194955505371USD
- 2026-10-23: 954.6420249938964USD
- 2026-10-24: 950.0254127685546USD
- 2026-10-25: 841.324453363037USD
- 2026-10-26: 850.2981672180175USD
- 2026-10-27: 812.424753692627USD
- 2026-10-28: 821.6795573181151USD
- 2026-10-29: 821.6795573181151USD
- 2026-10-30: 812.424753692627USD
- 2026-10-31: 815.8844979492187USD
- 2026-11-01: 812.424753692627USD
- 2026-11-02: 821.6795573181151USD
- 2026-11-03: 815.8844979492187USD
- 2026-11-04: 850.2981672180175USD
- 2026-11-05: 826.2961695434569USD
- 2026-11-06: 844.7949872070312USD
- 2026-11-07: 845.3856820861815USD
- 2026-11-08: 826.2961695434569USD
- 2026-11-09: 1021.7070876098633USD
- 2026-11-10: 856.352807244873USD
- 2026-11-11: 897.0480481872557USD
- 2026-11-12: 814.7276299804687USD
- 2026-11-13: 821.6795573181151USD
- 2026-11-14: 812.424753692627USD
- 2026-11-15: 857.4555871520995USD
- 2026-11-16: 857.4555871520995USD
- 2026-11-17: 809.4094143249512USD
- 2026-11-18: 812.424753692627USD
Le personnel de la réception vous accueillera sur place. Pour toute question, veuillez contacter l’hébergement aux coordonnées indiquées sur la confirmation de réservation. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
Le dépôt de garantie suivant (entièrement remboursable) vous sera demandé.
Deposit: USD 300.00 per stay
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- N° d'identification fiscale : TA-064-482-0992-01
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les parties de golf, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour les enfants âgés de 17 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie déjà en place.
- L'hébergement n'accepte les animaux de compagnie que dans certaines chambres. Par ailleurs, la présence d'animaux de compagnie fait l'objet d'un supplément (voir section « Frais »). Si vous souhaitez amener votre animal, veuillez contacter directement l'hébergement au moyen des coordonnées fournies dans la confirmation de réservation.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités de départ sans contact disponibles.
- Frais pour le parking non couvert en libre-service : 50.26 USD par nuit (entrées/sorties libres)
- Parking non couvert avec voiturier : 50.26 USD par nuit (entrées/sorties libres)
- Dépôt de garantie pour animal de compagnie : 250 USD par séjour
- Animaux de compagnie : 150 USD par hébergement et par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
- Lit d'appoint : 25.0 USD par séjour
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Centre d'affaires
Service en chambre
Service de voiturier
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Bar de la piscine
Aire de pique nique/Tables
Petit-déjeuner en chambre
Chambres hypoallergéniques
Distributeur automatique
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Plongée
Cyclisme
Pêche
Équitation
Canoë
Randonnée
Piscine pour enfants
Piscine extérieure
Piscine extérieure chauffée
Musique live
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Parking
Parking
Service de voiturier
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi