Turtle Bay Resort
898 $US
/nuit
Moyenne pour septembre
Prix pour Turtle Bay Resort
Sélectionnez les dates pour voir les prix et les disponibilités
898 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Turtle Bay Resort, les prix par nuit s'élèvent en moyenne à 815 $US pendant le mois le moins cher (août) et à 1 174 $US pendant le mois le plus cher (avril), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 1 039 $US |
| février | 1 041 $US |
| mars | 1 066 $US |
| avril | 1 174 $US |
| mai | 881 $US |
| juin | 927 $US |
| juillet | 838 $US |
| août | 815 $US |
| septembre | 898 $US |
| octobre | 934 $US |
| novembre | 824 $US |
| décembre | 1 027 $US |
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sept. · 898 $US
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Le plus cher : avril (env. 1 174 $US)
Le moins cher : août (env. 815 $US)
À propos de cet établissement
Luxury retreat with swimming pool, on-site restaurant, and business center in beautiful Kawela Bay, Hawaii.
Emplacement
This hotel is located on the coast in the beautiful north of Oahu. The city life of Waikiki is some 1.5 km from the hotel and the airport is roughly 1 hour away by car.
Parking
Restaurant
Piscine
Salle de sport/Gym
Centre d'affaires
Service en chambre
Emplacement
57-091 Kamehameha Hwy, Kawela Bay, Kahuku, Hawaï, États-Unis d’Amérique
Options de chambre
Bungalow 1 King Bed Patio Oceanfront
Double Ocean View Rate No Amendments Permitted
Suite 1 King Bed Oceanfront
Room 2 Queen Beds Ocean View (Mobility Hearing Accessible Tub)
Premium Room 1 King Bed (View)
Club Bungalow 2 Queen Beds Patio Oceanfront
Quadruple Partial Ocean View Queen Bed Rate No Amendments Permitted
Bungalow 2 Queen Beds Patio Oceanfront
Room 2 Queen Beds Balcony Ocean View
Quadruple Ocean View Queen Bed Rate No Amendments Permitted
Room 1 King Bed with Sofa Bed Lanai
Room 1 King Bed with Sofa Bed Ocean View
Club Room 1 King Bed Balcony Oceanfront
Suite 1 King Bed Oceanfront (Mobility Hearing Access Roll in Shower)
Suite 2 Queen Beds Lanai Oceanfront (Mobility Hearing Access Roll-In Shower)
Club Room 2 Queen Beds Balcony Oceanfront
Double Partial Ocean View Rate No Amendments Permitted
Premium Room 1 King Bed Lanai Oceanfront
Club Suite 1 Bedroom
Club Bungalow 1 King Bed Patio Oceanfront
Room 1 King Bed with Sofa Bed Lanai Ocean View
Suite Multiple Beds Lanai
Double Ocean View with Balcony Rate No Amendments Permitted
Room 1 King Bed with Sofa Bed Ocean View (Mobility Hearing Accessible Tub)
Room 1 King Bed with Sofa Bed Partial Ocean View
Room 1 King Bed with Sofa Bed (Mobility Hearing Accessible Tub)
Villa 4 Bedrooms Lanai Ocean View
Club Suite 1 Double Bed
Room 2 Queen Beds Lanai Ocean View
Room 2 Queen Beds Partial Ocean View
Villa 3 Bedrooms Lanai Ocean View
Avis des voyageurs sur Turtle Bay Resort
9.1
Superbe
Basé sur 266 avis vérifiés
Qui séjourne ici ?
Affaires
2%
Couples
52%
Familles
37%
Groupes
5%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
D'après les avis, Turtle Bay Resort est salué pour son cadre époustouflant sur la North Shore, ses chambres modernes avec vue sur l'océan et ses nombreuses activités sur place, notamment des piscines, la plongée avec tuba, des sentiers de randonnée, un terrain de golf et des écuries, le tout soutenu par un personnel constamment chaleureux et attentionné.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
D'après les avis, Turtle Bay Resort est salué pour son cadre époustouflant sur la North Shore, ses chambres modernes avec vue sur l'océan et ses nombreuses activités sur place, notamment des piscines, la plongée avec tuba, des sentiers de randonnée, un terrain de golf et des écuries, le tout soutenu par un personnel constamment chaleureux et attentionné.
Les clients apprécient la nourriture en général, mais notent un choix limité, des prix élevés et la nécessité de réserver ; le cadre isolé limite les alternatives à proximité, ce qui explique pourquoi la location d'une voiture est souvent recommandée. Si la plupart des services sont excellents, certains signalent des réponses lentes ou irrégulières, des problèmes de facturation ou d'enregistrement, et des contraintes d'accès occasionnelles lors d'événements. D'autres critiques récurrentes concernent les frais de séjour et de parking élevés, les activités coûteuses, les piscines qui peuvent être froides ou bondées, et des problèmes de chambre occasionnels tels que des matelas fermes ou des odeurs de climatisation. Attendez-vous à un séjour haut de gamme dans un complexe axé sur la nature, loin de l'agitation de Waikiki.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
De nombreuses installations sont disponibles sur place, notamment plusieurs piscines (espaces adultes et enfants), des jacuzzis, un centre de remise en forme bien équipé, un terrain de golf, des écuries, des sentiers de randonnée, des vélos gratuits, la plongée avec tuba dans une crique, de la musique live et un salon Club en option. Les plaintes courantes concernent les piscines froides ou non chauffées, la foule occasionnelle, les activités/suppléments coûteux et le parking payant.
Avis de voyageur à ce sujet
10
Andrea
2 juin 2025
·
A séjourné 3 nuits
Very relaxing, beautiful resort! Good experience at Alaia for dinner. Pool was crowded, beach was beautiful but no beach service, that could be improved as well as nicer beach towels.
Very relaxing, beautiful resort! Good experience at Alaia for dinner. Pool was crowded, beach was beautiful but no beach service, that could be improved as well as nicer beach towels.
10
Leena
26 mai 2024
·
A séjourné 5 nuits
Wonderful Hotel for families, couples, and friends. Beautiful location that makes you feel like you never need to leave. The service is top notch with warm and friendly people everywhere. The restaurants are expensive but delicious. The hotel market and cafe offer affordable food options. There are free and fun Hula and Lei making classes. There is a jazzy adult only pool and warm and inviting kids pool with slides. If you are traveling with kids bring them to Turtle Bay Resort to reconnect and recharge. My 7 and 5 year old actually felt sad when we stood in that beautiful lobby on our last day. We plan to return for the holidays because it is a wonderful place to create Lifetime memories.
Wonderful Hotel for families, couples, and friends. Beautiful location that makes you feel like you never need to leave. The service is top notch with warm and friendly people everywhere. The restaurants are expensive but delicious. The hotel market and cafe offer affordable food options. There are free and fun Hula and Lei making classes. There is a jazzy adult only pool and warm and inviting kids pool with slides. If you are traveling with kids bring them to Turtle Bay Resort to reconnect and recharge. My 7 and 5 year old actually felt sad when we stood in that beautiful lobby on our last day. We plan to return for the holidays because it is a wonderful place to create Lifetime memories.
10
Thomas
11 juil. 2024
·
A séjourné 8 nuits
The Resort is nothing short of Amazing! The Swimming Pools, Golf Courses, Stables and Beaches were all great. The employees were top notch. The idea of the reusable water bottles along with refilling stations to cut down on waste is brilliant! The rooms were beautiful and the bathroom was huge. I did notice a couple areas that needed repair work like shower tiles but that was extremely minor and in no way lessened the experience. Thanks for a wonderful stay.
The Resort is nothing short of Amazing! The Swimming Pools, Golf Courses, Stables and Beaches were all great. The employees were top notch. The idea of the reusable water bottles along with refilling stations to cut down on waste is brilliant! The rooms were beautiful and the bathroom was huge. I did notice a couple areas that needed repair work like shower tiles but that was extremely minor and in no way lessened the experience. Thanks for a wonderful stay.
10
Julie
3 févr. 2025
·
A séjourné 5 nuits
We come here for the miles of walking trails along empty beaches. Plenty of adventures and nearby places to explore but we never even leave and last time just took an Uber to/from the airport. We love the restaurants on the property and spend our days walking, sitting on the beach enjoying the view, and using the adult pool and hot tub. We come here to exhale and have zero stress.
We come here for the miles of walking trails along empty beaches. Plenty of adventures and nearby places to explore but we never even leave and last time just took an Uber to/from the airport. We love the restaurants on the property and spend our days walking, sitting on the beach enjoying the view, and using the adult pool and hot tub. We come here to exhale and have zero stress.
10
Tyson
31 oct. 2024
·
A séjourné 2 nuits
Amazing hotel, staff and amenities. Have been multiple times to this hotel and the staff remember us! Service is exceptional. This is quite literally heaven on earth and I count the days to go back. Pools are amazing. Food and drinks, amazing. Many activities to do, you never have to leave the hotel if you don’t want.
Amazing hotel, staff and amenities. Have been multiple times to this hotel and the staff remember us! Service is exceptional. This is quite literally heaven on earth and I count the days to go back. Pools are amazing. Food and drinks, amazing. Many activities to do, you never have to leave the hotel if you don’t want.
10
Robert
8 avr. 2024
·
A séjourné 4 nuits
Absolutely wonderful stay. There are so many excursions available for the family. We stayed in the oceanfront bungalows. Room was fabulous, had our own parking for the rental car. We rented bikes and rode the trails, a map was provided. The pools are ridiculously cold and need to be heated. There is a hidden jacuzzi by the Sunset bar and that was lukewarm. The beach amenities were great. Food was good at Alilea and Yamaguchi sp? We drove to food trucks Tanaka Farms and Romy's for garlic shrimp. Really good at Tanaka farms. Didn't want to wait the 45 mins for Romy's. The Polynesian Center was an awesome experience, I would recommend upgrading to the buffet. Food was excellent with lots of choices. Overall the hotel was clean and huge. Our Bungalow hosts were exceptional, especially Foia! Really enjoyed the experience and will plan to return with more family!
Absolutely wonderful stay. There are so many excursions available for the family. We stayed in the oceanfront bungalows. Room was fabulous, had our own parking for the rental car. We rented bikes and rode the trails, a map was provided. The pools are ridiculously cold and need to be heated. There is a hidden jacuzzi by the Sunset bar and that was lukewarm. The beach amenities were great. Food was good at Alilea and Yamaguchi sp? We drove to food trucks Tanaka Farms and Romy's for garlic shrimp. Really good at Tanaka farms. Didn't want to wait the 45 mins for Romy's. The Polynesian Center was an awesome experience, I would recommend upgrading to the buffet. Food was excellent with lots of choices. Overall the hotel was clean and huge. Our Bungalow hosts were exceptional, especially Foia! Really enjoyed the experience and will plan to return with more family!
10
Scott
17 nov. 2023
·
Turtle bay resort is my favorite resort on Oahu the pool bar view and bartenders are the best on the island. The patio and views in the room is awesome the grounds and lagoon great for relaxing. The infinity pool and hot tub are excellent only issues should stay open later like 10pm
Turtle bay resort is my favorite resort on Oahu the pool bar view and bartenders are the best on the island. The patio and views in the room is awesome the grounds and lagoon great for relaxing. The infinity pool and hot tub are excellent only issues should stay open later like 10pm
10
Patrick
28 mai 2024
·
A séjourné 3 nuits
Beautiful grounds. Good pools& beaches. Get the lounge add on for better more plentiful food. Mahalo
Beautiful grounds. Good pools& beaches. Get the lounge add on for better more plentiful food. Mahalo
10
Thomas
10 juil. 2024
·
A séjourné 8 nuits
The Resort is nothing short of Amazing! The Swimming Pools, Golf Courses, Stables and Beaches were all great. The employees were top notch, special shout out to Tommy who drove us out to the Banyan Tree. The idea of the reusable water bottles along with refilling stations to cut down on waste is brilliant! The rooms were beautiful and the bathroom was huge. I did notice a couple areas that needed repair work like shower tiles but that was extremely minor and in no way lessened the experience. Thanks for a wonderful stay.
The Resort is nothing short of Amazing! The Swimming Pools, Golf Courses, Stables and Beaches were all great. The employees were top notch, special shout out to Tommy who drove us out to the Banyan Tree. The idea of the reusable water bottles along with refilling stations to cut down on waste is brilliant! The rooms were beautiful and the bathroom was huge. I did notice a couple areas that needed repair work like shower tiles but that was extremely minor and in no way lessened the experience. Thanks for a wonderful stay.
10
Jonathan
19 mai 2025
·
A séjourné 3 nuits
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les avis décrivent généralement le complexe et les chambres comme étant très propres et bien entretenus. Quelques clients ont signalé des problèmes tels que du linge taché, des serviettes usées, des zones de piscine sales ou des tables collantes dans le bar du hall.
Avis de voyageur à ce sujet
10
camille
14 déc. 2024
·
A séjourné 3 nuits
I enjoyed the beautiful views. The bed was comfortable. I liked the cleanliness. The staff was friendly.
I enjoyed the beautiful views. The bed was comfortable. I liked the cleanliness. The staff was friendly.
6
Say Hao
20 avr. 2024
·
A séjourné 5 nuits
Great location, Room condition bare minimum had to ask for basic amenities like shower caps, kettle for hot water, bath robes, floor towels for shower, additional garbage can, power outlets don't always work etc.... All activities are charge on a menu even at the beach. The lobby bar was durty and the tables are sticky and the sofa and chairs are dirty with left over food. Alaia signature restaurant is a disaster, the only good place for dinner is the Beach House where we end up for dinner every night of our stay. The Ocean club access is not worth the cost, way over charged for what is offered. Would have appreciated if valet parking charges was advised at arrival instead of finding out at check out. The concierge desk was unhelpful end up having to set up everything by ourself. Nalu Spa / Salon was great. Great couple massage with Jesica and Wilson. recommend them highly. The Palmer golf course was great and everyone there are very helpful and welcoming.
Great location, Room condition bare minimum had to ask for basic amenities like shower caps, kettle for hot water, bath robes, floor towels for shower, additional garbage can, power outlets don't always work etc.... All activities are charge on a menu even at the beach. The lobby bar was durty and the tables are sticky and the sofa and chairs are dirty with left over food. Alaia signature restaurant is a disaster, the only good place for dinner is the Beach House where we end up for dinner every night of our stay. The Ocean club access is not worth the cost, way over charged for what is offered. Would have appreciated if valet parking charges was advised at arrival instead of finding out at check out. The concierge desk was unhelpful end up having to set up everything by ourself. Nalu Spa / Salon was great. Great couple massage with Jesica and Wilson. recommend them highly. The Palmer golf course was great and everyone there are very helpful and welcoming.
10
Zachary
1 juin 2024
·
A séjourné 7 nuits
Our stay at Turtle Bay was excellent. Our group had 2 rooms, and while TB was not able to guarantee neither connecting nor adjoining rooms, the front desk staff at checkin did a thorough job of finding room options that best suited our priorities (we ended up on the same floor but in different wings, which worked out great and both rooms had wonderful views and could see each other from the balconies). The rooms were spacious, modern, well maintained, and very clean (like *very* clean - even the vents, filters, and plumbing all looked like they were regularly cleaned & maintained, which is super rare for hotels). If you opened the sliding glass door, you could vividly hear the ocean, beach, and pool activity, but as soon as the door was closed the room was practically silent. Really good sound insulation. TB also doesn't have a price difference for Valet vs Self Parking, which was actually kind of nice. The only cost difference is what you choose to tip (the valet staff is fantastic). My only complaint was that the thermostat in the room only cooled - it didn't have a heating functionality. That said, it's Hawaii and there's not much need for a heater, but there were a couple points on our trip where I wish I had one. In retrospect though, I never asked the front desk if they had a space heater - they may very well have provided one. Overall: fantastic experience; highly recommended; will return. And the North Shore is great as always.
Our stay at Turtle Bay was excellent. Our group had 2 rooms, and while TB was not able to guarantee neither connecting nor adjoining rooms, the front desk staff at checkin did a thorough job of finding room options that best suited our priorities (we ended up on the same floor but in different wings, which worked out great and both rooms had wonderful views and could see each other from the balconies). The rooms were spacious, modern, well maintained, and very clean (like *very* clean - even the vents, filters, and plumbing all looked like they were regularly cleaned & maintained, which is super rare for hotels). If you opened the sliding glass door, you could vividly hear the ocean, beach, and pool activity, but as soon as the door was closed the room was practically silent. Really good sound insulation. TB also doesn't have a price difference for Valet vs Self Parking, which was actually kind of nice. The only cost difference is what you choose to tip (the valet staff is fantastic). My only complaint was that the thermostat in the room only cooled - it didn't have a heating functionality. That said, it's Hawaii and there's not much need for a heater, but there were a couple points on our trip where I wish I had one. In retrospect though, I never asked the front desk if they had a space heater - they may very well have provided one. Overall: fantastic experience; highly recommended; will return. And the North Shore is great as always.
4
Habib Frederick
24 févr. 2025
·
A séjourné 7 nuits
Hotel placement is superb. BUT unfortunately (and a bait and switch) the hotel is in transition from previous operator to now a RITZ CARLTON and NOT ready for prime time. Uneven service all the way around, unbranded amenities (if you can find them), rough, stained bath towels, very uncomfortable beds and pillows, NOT anything close to the quality we have been accustomed over the last forty years that we have been loyal customers. Disappointing.
Hotel placement is superb. BUT unfortunately (and a bait and switch) the hotel is in transition from previous operator to now a RITZ CARLTON and NOT ready for prime time. Uneven service all the way around, unbranded amenities (if you can find them), rough, stained bath towels, very uncomfortable beds and pillows, NOT anything close to the quality we have been accustomed over the last forty years that we have been loyal customers. Disappointing.
10
Carson Joseph
9 janv. 2025
·
A séjourné 1 nuit
This was the nicest hotel I have ever stayed at. The views are from a postcard, the hotel itself is new, clean and takes advantage of the beautiful landscape.
This was the nicest hotel I have ever stayed at. The views are from a postcard, the hotel itself is new, clean and takes advantage of the beautiful landscape.
10
Englon
6 juil. 2024
·
A séjourné 5 nuits
Everything here was great, I only have one thing not so positive to say and that’s the pool area they have 3 pools, adult and kid and slide area …. The kids pool area was filthy all types of things floating in the pool …. Band-Aid that was there when we got there was still in the pool on the 5th day …. Trash in the pool .. so to say that we didn’t do pool day in the pool because of this also they had a baby walking around naked which was kind of weird that nobody told them to put clothes on the baby no diaper or anything and the baby was in the pool naked.. poop and pee could have came out the toddler at any point …. So that was a bit disturbing that no workers told them to put a swim diaper on the child at least . And the chlorine was so strong in the pool that there is no way you can swim in it …. Your eyes would burn !! I believe once the pool area gets resolved it will be an amazing property !!!! It is very beautiful there .
Everything here was great, I only have one thing not so positive to say and that’s the pool area they have 3 pools, adult and kid and slide area …. The kids pool area was filthy all types of things floating in the pool …. Band-Aid that was there when we got there was still in the pool on the 5th day …. Trash in the pool .. so to say that we didn’t do pool day in the pool because of this also they had a baby walking around naked which was kind of weird that nobody told them to put clothes on the baby no diaper or anything and the baby was in the pool naked.. poop and pee could have came out the toddler at any point …. So that was a bit disturbing that no workers told them to put a swim diaper on the child at least . And the chlorine was so strong in the pool that there is no way you can swim in it …. Your eyes would burn !! I believe once the pool area gets resolved it will be an amazing property !!!! It is very beautiful there .
2
Scott
12 juin 2024
·
A séjourné 6 nuits
Had to have bedding changed twice during stay because of stains on sheets. Food was really expensive and poor quality. Not worth the money at all. Watch for the resort fee and parking.
Had to have bedding changed twice during stay because of stains on sheets. Food was really expensive and poor quality. Not worth the money at all. Watch for the resort fee and parking.
10
Pamela
27 sept. 2024
·
A séjourné 7 nuits
The Turtle Bay Resort is a beautiful, relaxing place to stay. Everyone is very friendly and welcoming. The property has a very high-end feel without being stuffy or pretentious. There are comfy places to relax inside and outside with the emphasis on natural fibers, woods, and hardscapes. The food is delicious. The sunset spot was my favorite, watching the sunset surfers. My other favorite spot was the comfy chaise on our balcony with the overstuffed pillows. I sat out there for hours watching the waves and the children play in the pool below. The room had ample storage and was extremely clean. The shower was amazing - so huge with both a rain fixture and a hand-held option. The property was large and had many fun hiking/biking trails to explore the area. Overall it was a wonderful place to stay.
The Turtle Bay Resort is a beautiful, relaxing place to stay. Everyone is very friendly and welcoming. The property has a very high-end feel without being stuffy or pretentious. There are comfy places to relax inside and outside with the emphasis on natural fibers, woods, and hardscapes. The food is delicious. The sunset spot was my favorite, watching the sunset surfers. My other favorite spot was the comfy chaise on our balcony with the overstuffed pillows. I sat out there for hours watching the waves and the children play in the pool below. The room had ample storage and was extremely clean. The shower was amazing - so huge with both a rain fixture and a hand-held option. The property was large and had many fun hiking/biking trails to explore the area. Overall it was a wonderful place to stay.
10
Sandra
13 juil. 2024
·
A séjourné 4 nuits
Beautiful family visit to the North Shore of Oahu. Turtle Bay exceeded our expectations in every aspect from the staff to the cleanliness, dining options, and overall hospitality.
Beautiful family visit to the North Shore of Oahu. Turtle Bay exceeded our expectations in every aspect from the staff to the cleanliness, dining options, and overall hospitality.
10
Charles
22 avr. 2024
·
A séjourné 7 nuits
We truly loved our stay at Turtle Bay. We have stayed there before their large renovation and the renovation is truly breathtaking. It is so relaxing and still great for families. Our son loved the kid's pool area and we loved getting to walk and bike to multiple beaches around the property. The rooms were clean and had beautiful ocean views. We loved having a wristband for the property instead of a hotel key card. Made it so convenient for the beach and pool. Most of the staff was super welcoming and helpful. We only had one or two instances of that not being the case.
We truly loved our stay at Turtle Bay. We have stayed there before their large renovation and the renovation is truly breathtaking. It is so relaxing and still great for families. Our son loved the kid's pool area and we loved getting to walk and bike to multiple beaches around the property. The rooms were clean and had beautiful ocean views. We loved having a wristband for the property instead of a hotel key card. Made it so convenient for the beach and pool. Most of the staff was super welcoming and helpful. We only had one or two instances of that not being the case.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres modernes avec vue sur l'océan sont fréquemment louées pour leur espace et leur confort, avec une bonne isolation phonique lorsque les portes sont fermées. Certains notent des matelas fermes ou vieillissants, des limitations de la climatisation ou de la température, un éclairage de salle de bain faible et des équipements manquants occasionnels, comme des peignoirs.
Avis de voyageur à ce sujet
8
Lisa
24 nov. 2024
·
A séjourné 9 nuits
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
We have stayed at this property 3 other times, this was our fourth. The prices have tripled now that it is a Ritz. It has yet to live up to a 5 star hotel, however. Most of the restaurants serve similar food- not enough variety. Little mistakes with food orders were the norm. Attention to detail is lacking despite friendly servers. They screwed up the billing on our room and had we not been proactive to sort it out, it would have remained a mess. There are no bathrobes in the rooms or lighted mirror for makeup. The pools for more than 1/2 our stay went un heated and was not at all inviting as a result. We thought we had arranged a changing room on our departure- leaving late to give us more time at the beach- only to have to push to get access to a shower because they were fully booked. They seem communication challenged honestly. While they did extend a small discount to us as a result of the billing mess, and send up a charcuterie board to again apologize, it’s just not worth the price tag because the service isn’t equal to the 900+ rack rate for a standard room. Also this hotel now has a ton of small children staying here so it’s great for families but not so much for couples. The adult pool is really tiny and all of the pools are very close together. What we have loved about this property is the proximity to the ocean and the amazing all day sound of surf. That will remain a priority when we consider returning to Hawai’i.
10
Zachary
1 juin 2024
·
A séjourné 7 nuits
Our stay at Turtle Bay was excellent. Our group had 2 rooms, and while TB was not able to guarantee neither connecting nor adjoining rooms, the front desk staff at checkin did a thorough job of finding room options that best suited our priorities (we ended up on the same floor but in different wings, which worked out great and both rooms had wonderful views and could see each other from the balconies). The rooms were spacious, modern, well maintained, and very clean (like *very* clean - even the vents, filters, and plumbing all looked like they were regularly cleaned & maintained, which is super rare for hotels). If you opened the sliding glass door, you could vividly hear the ocean, beach, and pool activity, but as soon as the door was closed the room was practically silent. Really good sound insulation. TB also doesn't have a price difference for Valet vs Self Parking, which was actually kind of nice. The only cost difference is what you choose to tip (the valet staff is fantastic). My only complaint was that the thermostat in the room only cooled - it didn't have a heating functionality. That said, it's Hawaii and there's not much need for a heater, but there were a couple points on our trip where I wish I had one. In retrospect though, I never asked the front desk if they had a space heater - they may very well have provided one. Overall: fantastic experience; highly recommended; will return. And the North Shore is great as always.
Our stay at Turtle Bay was excellent. Our group had 2 rooms, and while TB was not able to guarantee neither connecting nor adjoining rooms, the front desk staff at checkin did a thorough job of finding room options that best suited our priorities (we ended up on the same floor but in different wings, which worked out great and both rooms had wonderful views and could see each other from the balconies). The rooms were spacious, modern, well maintained, and very clean (like *very* clean - even the vents, filters, and plumbing all looked like they were regularly cleaned & maintained, which is super rare for hotels). If you opened the sliding glass door, you could vividly hear the ocean, beach, and pool activity, but as soon as the door was closed the room was practically silent. Really good sound insulation. TB also doesn't have a price difference for Valet vs Self Parking, which was actually kind of nice. The only cost difference is what you choose to tip (the valet staff is fantastic). My only complaint was that the thermostat in the room only cooled - it didn't have a heating functionality. That said, it's Hawaii and there's not much need for a heater, but there were a couple points on our trip where I wish I had one. In retrospect though, I never asked the front desk if they had a space heater - they may very well have provided one. Overall: fantastic experience; highly recommended; will return. And the North Shore is great as always.
10
Jill
24 juil. 2024
·
A séjourné 4 nuits
Absolutely beautiful. Staff is wonderful and friendly, super attentive. Beds were comfy and blankets soft. Spacious room with beautiful view. Only 2 complaints- the power went off in the early morning (5am) and was off for several hours. My family needs a fan to sleep so we all got an awful nights rest. I reached out and asked what was happening and it wasn’t until hours later that I got “we are sorry” Also, the surf lesson was a big disappointment. Very expensive and my son only got the try a wave 3-4 times. The shop tried to make it right (thank you!) but he wasn’t able to make it back for another lesson. Other than those two things, it was lovely.
Absolutely beautiful. Staff is wonderful and friendly, super attentive. Beds were comfy and blankets soft. Spacious room with beautiful view. Only 2 complaints- the power went off in the early morning (5am) and was off for several hours. My family needs a fan to sleep so we all got an awful nights rest. I reached out and asked what was happening and it wasn’t until hours later that I got “we are sorry” Also, the surf lesson was a big disappointment. Very expensive and my son only got the try a wave 3-4 times. The shop tried to make it right (thank you!) but he wasn’t able to make it back for another lesson. Other than those two things, it was lovely.
8
Katrina Bryan
10 mai 2024
·
A séjourné 4 nuits
It was beautiful and the staff was lovely. But the temperature in my room was beyond cold. I blasted the heater and put a towel under the door but there was still cold air coming in through the hallways. Don’t understand why be so wasteful. I had to put on layers to sleep and my face was frozen every day.
It was beautiful and the staff was lovely. But the temperature in my room was beyond cold. I blasted the heater and put a towel under the door but there was still cold air coming in through the hallways. Don’t understand why be so wasteful. I had to put on layers to sleep and my face was frozen every day.
10
Holly
1 juin 2025
·
A séjourné 3 nuits
Amazing views, attentive service, range of options for a variety of food choices on property, super comfortable beds, beautiful sunsets and sunrises, great snorkeling spots right on the property, overalll amazing stay!
Amazing views, attentive service, range of options for a variety of food choices on property, super comfortable beds, beautiful sunsets and sunrises, great snorkeling spots right on the property, overalll amazing stay!
10
Becky
6 déc. 2023
·
A séjourné 3 nuits
Great place to stay and be able to swim right out the back door of motel in bay or pool. Never felt crowded and service is great. Lots to explore on resort and around the north shore. Only complaint is I was really looking forward to a nice comfortable bed since it’s such a nice resort and the cost of staying there led me to believe they’d have top of the line beds, right? But no..they were so hard and stiff it was hurting my shoulders and hips. Woke up multiple times every night aching and sore in the morning. Big disappointment.
Great place to stay and be able to swim right out the back door of motel in bay or pool. Never felt crowded and service is great. Lots to explore on resort and around the north shore. Only complaint is I was really looking forward to a nice comfortable bed since it’s such a nice resort and the cost of staying there led me to believe they’d have top of the line beds, right? But no..they were so hard and stiff it was hurting my shoulders and hips. Woke up multiple times every night aching and sore in the morning. Big disappointment.
10
Jessica
15 juin 2025
·
A séjourné 7 nuits
My husband and really I enjoyed our weeklong stay here, away from the crowds of Honolulu and Waikiki. Some people said they thought the resort was crowded, but we didn't find that true for us (we went in June). It was definitely worth the hour+ drive to stay on the North Shore. We loved all the hiking trails on the property with many "hidden" beaches all to ourselves (and a couple of turtles). We made use of the free bicycles as well, and they also have horses for those who want to ride. Our room/bathroom were spacious and comfortable, and the food at Beach House by Roy Yamaguchi was especially delicious. We hope to make the trip again someday!
My husband and really I enjoyed our weeklong stay here, away from the crowds of Honolulu and Waikiki. Some people said they thought the resort was crowded, but we didn't find that true for us (we went in June). It was definitely worth the hour+ drive to stay on the North Shore. We loved all the hiking trails on the property with many "hidden" beaches all to ourselves (and a couple of turtles). We made use of the free bicycles as well, and they also have horses for those who want to ride. Our room/bathroom were spacious and comfortable, and the food at Beach House by Roy Yamaguchi was especially delicious. We hope to make the trip again someday!
8
Brooke Denan
4 juin 2025
·
A séjourné 4 nuits
The mattresses could use a replacement. We loved the live music and the pools:
The mattresses could use a replacement. We loved the live music and the pools:
10
Andrea
24 oct. 2024
·
A séjourné 14 nuits
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
10
Jonathan
19 mai 2025
·
A séjourné 3 nuits
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est largement décrit comme chaleureux, attentionné et professionnel. Cependant, certains signalent des réponses lentes ou incohérentes, des problèmes d'enregistrement ou de facturation, des lacunes dans le service au restaurant, et des problèmes occasionnels avec la direction ou le concierge.
Avis de voyageur à ce sujet
10
Iain
10 avr. 2024
·
A séjourné 4 nuits
The staff at Turtle Bay were absolutely amazing and made us feel welcome at every turn
The staff at Turtle Bay were absolutely amazing and made us feel welcome at every turn
2
Numsiri
14 juil. 2024
·
A séjourné 3 nuits
The only thing that may have justified the high price per night was the beautiful property and location. Other than that...no sense of traditional hospitality you'd expect from a 4-star hotel. The service quality was average and appears selective at times. We found out at checkout that the hotel was unsurprisingly owned by a private equity firm. Lastly, and this is what ruined the whole stay for us, the ignorance shown by the staff at the Sunset restaurant at the pool side. We planned to have dinner there. When we arrived, we were completely ignored by the staff. I approached one waiter and got a curt answer that this is a walk-in only and if any table becomes available we can sit. Meanwhile, there were 3 small tables put together with a 'reserved' sign right next to where we stood. While in shock of the unwelcoming attitude, one lady customer stood up and asked if we would like to take her table. I was surprised but sensed that she sensed the rudeness from the staff towards us and was trying to help because there were still plenty of food on her and her friend's plates, but she insisted they were leaving anyway. We reluctantly took the table and after sitting down and having no appetite left, the restaurant staff and someone who looks like a manager started separating the 3 tables with the 'reserved' sign and make them available, then one family who arrived after us was promptly seated. What did we do? Got up and leave as fast as we could!! It's 2024?!
The only thing that may have justified the high price per night was the beautiful property and location. Other than that...no sense of traditional hospitality you'd expect from a 4-star hotel. The service quality was average and appears selective at times. We found out at checkout that the hotel was unsurprisingly owned by a private equity firm. Lastly, and this is what ruined the whole stay for us, the ignorance shown by the staff at the Sunset restaurant at the pool side. We planned to have dinner there. When we arrived, we were completely ignored by the staff. I approached one waiter and got a curt answer that this is a walk-in only and if any table becomes available we can sit. Meanwhile, there were 3 small tables put together with a 'reserved' sign right next to where we stood. While in shock of the unwelcoming attitude, one lady customer stood up and asked if we would like to take her table. I was surprised but sensed that she sensed the rudeness from the staff towards us and was trying to help because there were still plenty of food on her and her friend's plates, but she insisted they were leaving anyway. We reluctantly took the table and after sitting down and having no appetite left, the restaurant staff and someone who looks like a manager started separating the 3 tables with the 'reserved' sign and make them available, then one family who arrived after us was promptly seated. What did we do? Got up and leave as fast as we could!! It's 2024?!
10
albert
18 févr. 2024
·
A séjourné 8 nuits
Terrific service. Beautiful property. Many activities to choose from. Super friendly staff
Terrific service. Beautiful property. Many activities to choose from. Super friendly staff
10
HAE IN
5 sept. 2024
·
A séjourné 2 nuits
Everything is convenient. But response is very slow whenever we request something.
Everything is convenient. But response is very slow whenever we request something.
8
Kelly
21 févr. 2024
·
The staff worked above and beyond to help make your stay perfect. Very kind.
The staff worked above and beyond to help make your stay perfect. Very kind.
10
Susanne Kelley
14 sept. 2024
·
A séjourné 6 nuits
Spectacularly beautiful property with super friendly and helpful staff. Shout out to the night manager Michael who supported us through a scary health emergency requiring an ER visit. My only disappointment is that there is no hotel transportation from the hotel to local areas. No way to get home from the ER - we had to impose upon a kindly stranger. No way to get to the pharmacy for medications except the public bus. With a parking lot full of property owned vehicles, it seems there should be SOME means of supporting guests without a rental car, for emergent situations such as this.
Spectacularly beautiful property with super friendly and helpful staff. Shout out to the night manager Michael who supported us through a scary health emergency requiring an ER visit. My only disappointment is that there is no hotel transportation from the hotel to local areas. No way to get home from the ER - we had to impose upon a kindly stranger. No way to get to the pharmacy for medications except the public bus. With a parking lot full of property owned vehicles, it seems there should be SOME means of supporting guests without a rental car, for emergent situations such as this.
10
Suzanne
29 mai 2025
·
A séjourné 4 nuits
We had a wonderful vacation at Turtle Bay. There are a ton of options from the pool to the beach, and there are more activities than any place we've stayed before. The staff and accommodations were top notch. Absolutely worth a visit.
We had a wonderful vacation at Turtle Bay. There are a ton of options from the pool to the beach, and there are more activities than any place we've stayed before. The staff and accommodations were top notch. Absolutely worth a visit.
10
Cordelia
3 juil. 2025
·
A séjourné 10 nuits
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
10
Andrew
7 août 2024
·
A séjourné 3 nuits
Everything was excellent other than the check in. They installed a new computer system a couple of days prior to our check in and they were having issues. Had to wait quite a bit in line to check in. Actually didn’t have our reserved room, but made amends. The hotel and grounds were outstanding. A lot of add in’s and options. Very friendly staff. Very nice stay.
Everything was excellent other than the check in. They installed a new computer system a couple of days prior to our check in and they were having issues. Had to wait quite a bit in line to check in. Actually didn’t have our reserved room, but made amends. The hotel and grounds were outstanding. A lot of add in’s and options. Very friendly staff. Very nice stay.
6
Michael
22 mars 2025
·
A séjourné 5 nuits
The property was beautiful and the service was good for the most part. We stayed in the bungalows and therefore there is dedicated service to those rooms and that service was spectacular and very personal. Upper Management at this place should be fired and completely replaced. There are very few food options on the property and surrounding area, somehow they thought it was okay to block out the restaurants, canapies, and spa for a single group. Therefore all the other paying guests were outta luck. Compounded by the fact that this group rarely showed up to the blocked times. For that reason we docked 1.5 stars from the review.
The property was beautiful and the service was good for the most part. We stayed in the bungalows and therefore there is dedicated service to those rooms and that service was spectacular and very personal. Upper Management at this place should be fired and completely replaced. There are very few food options on the property and surrounding area, somehow they thought it was okay to block out the restaurants, canapies, and spa for a single group. Therefore all the other paying guests were outta luck. Compounded by the fact that this group rarely showed up to the blocked times. For that reason we docked 1.5 stars from the review.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Situation pittoresque et paisible sur la North Shore, à l'écart de la foule de Waikiki, avec des couchers de soleil, des vagues et des sentiers de randonnée à proximité. Le nombre limité de restaurants et de transports à proximité signifie que de nombreux clients recommandent de louer une voiture et s'attendent à un trajet plus long depuis l'aéroport.
Avis de voyageur à ce sujet
8
Elisabeth Diane
5 avr. 2024
·
A séjourné 7 nuits
Nothing around the resort so limited to places on site and food prices and drink prices are way too high.
Nothing around the resort so limited to places on site and food prices and drink prices are way too high.
10
Julie
3 févr. 2025
·
A séjourné 5 nuits
We come here for the miles of walking trails along empty beaches. Plenty of adventures and nearby places to explore but we never even leave and last time just took an Uber to/from the airport. We love the restaurants on the property and spend our days walking, sitting on the beach enjoying the view, and using the adult pool and hot tub. We come here to exhale and have zero stress.
We come here for the miles of walking trails along empty beaches. Plenty of adventures and nearby places to explore but we never even leave and last time just took an Uber to/from the airport. We love the restaurants on the property and spend our days walking, sitting on the beach enjoying the view, and using the adult pool and hot tub. We come here to exhale and have zero stress.
10
Jacob
21 janv. 2024
·
A séjourné 6 nuits
Beautiful, but very far from the airport and very expensive transportation to and from hotel
Beautiful, but very far from the airport and very expensive transportation to and from hotel
10
Naaman
13 juin 2024
·
A séjourné 6 nuits
Everything is available there with out much worry. Close to other available attractions.
Everything is available there with out much worry. Close to other available attractions.
10
Clifford
2 nov. 2024
·
A séjourné 4 nuits
Beautiful setting on the North Shore of Oahu. Excellent amenities and right on a nice beach.
Beautiful setting on the North Shore of Oahu. Excellent amenities and right on a nice beach.
10
Laura
24 juin 2024
·
A séjourné 7 nuits
Beautiful and calm lobby and property. If you want to be away from the busy Waikiki area, this is the place to go.
Beautiful and calm lobby and property. If you want to be away from the busy Waikiki area, this is the place to go.
10
Bryan
4 juin 2024
·
A séjourné 5 nuits
Turtle Bay was the most relaxing beautiful resort I have ever been to. It is in a very remote location, which is much different than the packed hotels at Wiakiki.
Turtle Bay was the most relaxing beautiful resort I have ever been to. It is in a very remote location, which is much different than the packed hotels at Wiakiki.
10
Jessica
15 juin 2025
·
A séjourné 7 nuits
My husband and really I enjoyed our weeklong stay here, away from the crowds of Honolulu and Waikiki. Some people said they thought the resort was crowded, but we didn't find that true for us (we went in June). It was definitely worth the hour+ drive to stay on the North Shore. We loved all the hiking trails on the property with many "hidden" beaches all to ourselves (and a couple of turtles). We made use of the free bicycles as well, and they also have horses for those who want to ride. Our room/bathroom were spacious and comfortable, and the food at Beach House by Roy Yamaguchi was especially delicious. We hope to make the trip again someday!
My husband and really I enjoyed our weeklong stay here, away from the crowds of Honolulu and Waikiki. Some people said they thought the resort was crowded, but we didn't find that true for us (we went in June). It was definitely worth the hour+ drive to stay on the North Shore. We loved all the hiking trails on the property with many "hidden" beaches all to ourselves (and a couple of turtles). We made use of the free bicycles as well, and they also have horses for those who want to ride. Our room/bathroom were spacious and comfortable, and the food at Beach House by Roy Yamaguchi was especially delicious. We hope to make the trip again someday!
10
Robert
11 avr. 2025
·
A séjourné 4 nuits
If you are looking for a quintessential, tropical Hawaiian vacation look no further than the turtle Bay resort. From the second you walk in to their area, bright lobby with views of the waves and ocean on both sides you will never wanna leave. The area is peaceful and rural. Do not expect any nightlife other than what you make at the hotel. Food options are limited, but easy enough to deal with for a week. I was hesitant to even go to Oahu because of the amount of people that found the North Shore and turtle Bay resort to be everything I ever wanted in Hawaii, and better than anything that we’ve had on the other islands
If you are looking for a quintessential, tropical Hawaiian vacation look no further than the turtle Bay resort. From the second you walk in to their area, bright lobby with views of the waves and ocean on both sides you will never wanna leave. The area is peaceful and rural. Do not expect any nightlife other than what you make at the hotel. Food options are limited, but easy enough to deal with for a week. I was hesitant to even go to Oahu because of the amount of people that found the North Shore and turtle Bay resort to be everything I ever wanted in Hawaii, and better than anything that we’ve had on the other islands
10
Andrea
24 oct. 2024
·
A séjourné 14 nuits
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
Location is excellent. The hotel itself is beautiful, spacious, and has so many activities on offer. Our room on the third floor had a great view overlooking the pool and surf. Watching the surfers at sunset was a real treat. The complimentary workout classes were fantastic. We also enjoyed going snorkelling every day in Kuilima Cove. Saw resident turtle every day as well as two octopuses and plenty of fish. The only surprise was the daily parking fee. Would have assumed that this is included for hotel guests. Overall, would recommend this place to anyone looking for luxury stay on the north shore.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La qualité de la nourriture est souvent saluée, en particulier le petit-déjeuner et certains restaurants, mais le choix peut être limité et les prix élevés ; les réservations sont conseillées. Certains clients ont signalé des repas ou un service incohérents, et plusieurs ont préféré les food trucks situés en dehors de l'établissement.
Avis de voyageur à ce sujet
6
Shanni
20 juil. 2024
·
A séjourné 7 nuits
Food was average and below compared to the ridiculous prices.
Food was average and below compared to the ridiculous prices.
10
ANIL
13 août 2024
·
A séjourné 7 nuits
It's our second time coming to Turtle bay resort and pleased with our stay again. Hotel and amenities are top notch. Only downside is restaurants. Breakfast buffet is great but dinner menu is so poor. They need to give people more option with deeper dining menu at restaurant.
It's our second time coming to Turtle bay resort and pleased with our stay again. Hotel and amenities are top notch. Only downside is restaurants. Breakfast buffet is great but dinner menu is so poor. They need to give people more option with deeper dining menu at restaurant.
10
Kiley Jon
10 juin 2025
·
A séjourné 5 nuits
The only con is the limited amount of restaurants nearby. The hotel restaurants is really your only choice. The restaurants were great, but ridiculous pricing.
The only con is the limited amount of restaurants nearby. The hotel restaurants is really your only choice. The restaurants were great, but ridiculous pricing.
6
gary
21 juin 2024
·
A séjourné 7 nuits
Limited dining everything closes early, and very expensive
Limited dining everything closes early, and very expensive
8
John T
19 sept. 2023
·
A séjourné 7 nuits
Everything was great except for their so called signature restaurant Alaia. We both had the $90 Filet which was the same quality you could get at any road side diner. My wife’s steak had a vein of fat running through the middle and the sweet potato side was inedible. When we complained to the waiter who looked like he should be working as a butcher at a grocery store he offered to replace it with the smashed Parmesan potato’s. When they showed up 30 seconds later they were dry and hard like they had been sitting under a heat lamp for the last 2 hours. When we got the check which was over $300 we saw that he had charged us for the new potato that was also inedible! We complained to the concierge and the front desk about our experience but nothing was done about it. This is absolutely one of the worst restaurant experiences we have ever had. Do yourself a favor and go to The Beach House offsite they are a high end restaurant that knows what their doing and it cost half as much!
Everything was great except for their so called signature restaurant Alaia. We both had the $90 Filet which was the same quality you could get at any road side diner. My wife’s steak had a vein of fat running through the middle and the sweet potato side was inedible. When we complained to the waiter who looked like he should be working as a butcher at a grocery store he offered to replace it with the smashed Parmesan potato’s. When they showed up 30 seconds later they were dry and hard like they had been sitting under a heat lamp for the last 2 hours. When we got the check which was over $300 we saw that he had charged us for the new potato that was also inedible! We complained to the concierge and the front desk about our experience but nothing was done about it. This is absolutely one of the worst restaurant experiences we have ever had. Do yourself a favor and go to The Beach House offsite they are a high end restaurant that knows what their doing and it cost half as much!
8
Leroy
3 juin 2024
·
A séjourné 6 nuits
Turtle Bay is a beautiful top level resort. Resort fees are high so be prepared. On Oahu no resort has the natural beauty views that this resort can provide. Ocean Club breakfast is great. Ocean club lunch and dinner options has room for improvement. Bathrooms are beautiful with rain showerheads and large tubs. It is the perfect place for family. More options for solo travelers are needed. Overall If you have the finances, Turtle Bay will provide the most beautiful natural views of Oahu that few resorts can provide.
Turtle Bay is a beautiful top level resort. Resort fees are high so be prepared. On Oahu no resort has the natural beauty views that this resort can provide. Ocean Club breakfast is great. Ocean club lunch and dinner options has room for improvement. Bathrooms are beautiful with rain showerheads and large tubs. It is the perfect place for family. More options for solo travelers are needed. Overall If you have the finances, Turtle Bay will provide the most beautiful natural views of Oahu that few resorts can provide.
8
Mitchell
26 janv. 2024
·
A séjourné 11 nuits
Great resort! Everything is five star, except it is ridiculously expensive for food, drinks and spa. Same things are 1/3 - 1/2 the cost outside the resort.
Great resort! Everything is five star, except it is ridiculously expensive for food, drinks and spa. Same things are 1/3 - 1/2 the cost outside the resort.
8
TIMOTHY
29 juin 2025
·
A séjourné 6 nuits
We like having the option of going to the pool or the beach each day. We also like that there was a restaurant option available all day and through late evening. Some hotels we have gone to don't have options between breakfast and dinner even though they have a nice lobby area that would be perfect.
We like having the option of going to the pool or the beach each day. We also like that there was a restaurant option available all day and through late evening. Some hotels we have gone to don't have options between breakfast and dinner even though they have a nice lobby area that would be perfect.
10
Jonathan
19 mai 2025
·
A séjourné 3 nuits
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
The open air nature of this hotel is excellent. There are several different lobbies and gathering areas/bars, all of which have great views of the ocean from different sides. The fitness center is one of the best we've ever been to in terms of location, view, and equipment. Bathroom lighting could use an improvement… All the lighting was in the mirror and none of it was overhead, so the net effect was kind of dark. One feature we really liked was the free bike rental for one hour… There are many trails along the ocean that you can ride on so it was great. We ate in three of the restaurants, and thought two out of the three were exceptionally good. the little "grab and go" place had a great view, but not really much good food … Everything was premade for breakfast and there was no flexibility to get a vegetarian version of a breakfast sandwich. Overall, this is definitely one of the best hotels in the Hawaiian islands we feel.
10
Rebecca
23 févr. 2024
·
A séjourné 3 nuits
Beautiful resort. Great dining options. Romantic setting for couples. Great customer service.
Beautiful resort. Great dining options. Romantic setting for couples. Great customer service.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Isabelle
20 août 2023
·
A séjourné 4 nuits
L'emplacement, les picines et la plage sont parfait.
L'emplacement, les picines et la plage sont parfait.
8
JOAO
17 août 2025
·
A séjourné 8 nuits
A comida do aliás era muito bom mas os outros restaurantes era ok a cama era confortável mas quando fomos fazer o check out foi uma surpresa mais de mil dólares em taxa e eles cobravam até para estácionar seu carro
A comida do aliás era muito bom mas os outros restaurantes era ok a cama era confortável mas quando fomos fazer o check out foi uma surpresa mais de mil dólares em taxa e eles cobravam até para estácionar seu carro
10
Krista
11 juil. 2025
·
A séjourné 1 nuit
Top notch service all around in this astonishing property! I HIGHLY recommend anyone going to Oahu to spend AT LEAST one or two nights in the North Shore and do it here at the Ritz!
Top notch service all around in this astonishing property! I HIGHLY recommend anyone going to Oahu to spend AT LEAST one or two nights in the North Shore and do it here at the Ritz!
10
Elisabeth
3 juil. 2025
·
A séjourné 3 nuits
Fantastiskt hotell på fantastisk plats. Flera restauranger att välja på, aktiviteter till både vuxna och barn, och rofylld miljö.
Fantastiskt hotell på fantastisk plats. Flera restauranger att välja på, aktiviteter till både vuxna och barn, och rofylld miljö.
10
Cordelia
3 juil. 2025
·
A séjourné 10 nuits
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
The staff at this resort is exceptional- kind, helpful, unobtrusive and thoughtful. The property is beautiful and well maintained. We saw sea turtles, monk seal, and a variety of species of fish while snorkeling.
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 15:00
Avant 11:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 849.6031448883057USD
- 2026-09-19: 881.9686859375USD
- 2026-09-20: 777.718074987793USD
- 2026-09-21: 777.718074987793USD
- 2026-09-22: 765.7820056549073USD
- 2026-09-23: 770.70475725708USD
- 2026-09-24: 782.4941988922119USD
- 2026-09-25: 776.7075914703369USD
- 2026-09-26: 864.5300127349853USD
- 2026-09-27: 780.3773491180419USD
- 2026-09-28: 923.7125121063232USD
- 2026-09-29: 845.577261364746USD
- 2026-09-30: 1077.7379697143554USD
- 2026-10-01: 1564.6479019165038USD
- 2026-10-02: 1339.315474432373USD
- 2026-10-03: 700.3730858581542USD
- 2026-10-04: 711.3892976837158USD
- 2026-10-05: 697.4181732818604USD
- 2026-10-06: 732.4203494812011USD
- 2026-10-07: 785.4985948120117USD
- 2026-10-08: 1158.0872846740722USD
- 2026-10-09: 783.1642566314697USD
- 2026-10-10: 797.5163186706543USD
- 2026-10-11: 962.5707444335937USD
- 2026-10-12: 876.623012954712USD
- 2026-10-13: 958.76417164917USD
- 2026-10-14: 937.1267736694335USD
- 2026-10-15: 872.8474198272705USD
- 2026-10-16: 876.623012954712USD
- 2026-10-17: 889.6522716766357USD
- 2026-10-18: 797.5163186706543USD
- 2026-10-19: 800.5464375183105USD
- 2026-10-20: 785.4985948120117USD
- 2026-10-21: 927.7083972290039USD
- 2026-10-22: 999.8147403808593USD
- 2026-10-23: 913.6877193939209USD
- 2026-10-24: 927.7083972290039USD
- 2026-10-25: 905.6759034881592USD
- 2026-10-26: 797.5163186706543USD
- 2026-10-27: 797.7175462615967USD
- 2026-10-28: 797.5163186706543USD
- 2026-10-29: 785.4985948120117USD
- 2026-10-30: 785.8023636657715USD
- 2026-10-31: 785.8023636657715USD
- 2026-11-01: 923.5159805267334USD
- 2026-11-02: 785.8023636657715USD
- 2026-11-03: 797.5163186706543USD
- 2026-11-04: 797.5163186706543USD
- 2026-11-05: 785.4985948120117USD
- 2026-11-06: 858.6064499969482USD
- 2026-11-07: 785.4985948120117USD
- 2026-11-08: NO DATA
- 2026-11-09: 1093.9636001037597USD
- 2026-11-10: 841.5713534118652USD
- 2026-11-11: 841.5713534118652USD
- 2026-11-12: 858.6064499969482USD
- 2026-11-13: 797.5163186706543USD
- 2026-11-14: 797.5163186706543USD
- 2026-11-15: 797.7175462615967USD
- 2026-11-16: 797.5163186706543USD
- 2026-11-17: 797.5163186706543USD
- 2026-11-18: 797.5163186706543USD
Équipements populaires
Parking
Restaurant
Piscine
Salle de sport/Gym
Centre d'affaires
Service en chambre
Général
Service en chambre
Restaurant
Aménagements pour animaux de compagnie
Salon de massage/Beauté
Climatisation
Sauna
Réfrigérateur
TV par câble/Satellite
Films à la carte
Baignoire
Machine à café/Thé
Sèche-cheveux
Télévision
Salon
Jacuzzi
Massage
Spa et centre de bien-être
Douche
Club pour enfants
Distributeur automatique
Activités
Salle de sport/Gym
Piscine
Courts de tennis
Jardin
Plongée
Planche à voile
Karaoké
Activités nautiques
Pêche
Équitation
Randonnée
Piscine pour enfants
Piscine extérieure
Jeux disponibles
Services
Centre d'affaires
Concierge
Organisation d'excursions
Ascenseur
Réception ouverte 24h/24
Nettoyage à sec
Salle(s) de conférence
Service de change
Personnel multilingue
Coffre-fort
Distributeur automatique de billets
Bagagistes
Salles de réunion
Blanchisserie
Location de vélos
Magasins
Photocopieur
Service de billetterie
Consigne à bagage
Zone fumeurs
Boutiques dans l'hôtel
Magasin de souvenirs/Cadeaux
Formalités d'arrivée/Départ express
Laverie
Parking
Parking
Navette aéroport
Service de voiturier
Connexion Internet
Wi-fi