Is parking available at the hotel?

Parking is available at the property, but it is limited. Guests can utilize the on-site parking facilities.

What type of breakfast is offered?

A complimentary breakfast is offered each morning, providing a delightful start to the day.

What are the check-in and check-out times?

Check-in is available from 15:00 until 22:00, and check-out is until 12:00. Early check-in or late check-out may be requested, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

Where is the hotel located?

The hotel is located in Zug, near a train station and on the shores of Lake Zug. It is conveniently situated for shopping at Metalli Shopping Centre and enjoying outdoor activities like hiking and fishing.

Are children allowed at the hotel?

Children are welcome at the property. There is no minimum age for children to stay for free.

City-Hotel Ochsen

What guests think

Across recent reviews, City-Hotel Ochsen stands out for exceptionally friendly, helpful staff, very clean, modernized rooms set within a historic building, and a central Old Town location near the lake and restaurants, creating a comfortable base for exploring Zug.

Breakfast is widely praised for quality and selection. Recurring drawbacks include noise from nearby church bells and, for a few, mattress firmness or coffee taste. Expect a charming, well-kept stay with standout hospitality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

10

David

26 Aug 2022

·

Stayed 1 night

A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.

10

ena

2 Oct 2025

·

Stayed 3 nights

I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.

10

Ulf

3 Jul 2025

·

Stayed 1 night

Hotellet har funnits sedan 1500-talet, nu naturligtvis moderniserat. Mycket gemytligt. Servicen var toppen, likaså frukost och lunch. Läget är perfekt mitt i Gamla stan och nära Zugsjön.

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10

Michelle

17 Jun 2024

·

Stayed 1 night

A charming stay in a pretty part of Zug. The facilities are modern despite the age of the building itself. church bells feature thematically

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Cleanliness

Reviews repeatedly describe spotless rooms and high standards of upkeep.

Related guest reviews

8

Frank

12 Jun 2025

·

Stayed 3 nights

Friendly, clean, family hotel, centrally located in Zug.

10

Margrit

16 Jun 2024

·

Stayed 1 night

Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.

10

Mike

25 Jun 2024

·

Stayed 1 night

Nice town and hotel. Very modern and clean and great bed.

10

David

26 Aug 2022

·

Stayed 1 night

A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.

10

Vanessa

10 May 2025

·

Stayed 1 night

Wir hatten einen wunderbaren Aufenthalt in diesem Hotel in Zug! Schon beim Check-in wurden wir herzlich empfangen, das Personal war durchweg freundlich, aufmerksam und hilfsbereit. Mein Zimmer war modern, sauber und sehr komfortabel – mit einem tollen Blick und allem, was man für einen entspannten Aufenthalt braucht. Auch die Lage des Hotels ist ideal: ruhig, aber dennoch zentral, mit guter Anbindung und schönen Spaziermöglichkeiten in der Umgebung.

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10

Holly

11 Apr 2022

·

Stayed 1 night

Friendly staff, very helpful. Clean room, had everything I needed. Close to old town, to shopping, and all the fun restaurants. I would definitely stay here again.

10

Nick

11 Jan 2025

·

Stayed 1 night

Very relaxing and spotless hotel

10

ena

2 Oct 2025

·

Stayed 3 nights

I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.

10

Olga

6 Oct 2023

·

Stayed 1 night

Very nice hotel! Cleanliness is irreproachable. All details well thought.

10

Kathleen

1 Jul 2024

·

Stayed 1 night

Propre et confortable, decor bien pensée. Personnel professionnel mais aimable et sympa. Bonne situation dans le vieux quartier et près du lac. Nous retournons.

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Rooms

Rooms are modern, comfortable, and thoughtfully designed; some guests report nighttime noise from church bells.

Related guest reviews

8

Bairam

16 May 2022

·

Stayed 1 night

Most amazing personnel. Most friendly and helpful. Everything works. Buy God, that clock kills you during the night and single rooms are about 2 sq m in size

10

Uy

10 Aug 2025

·

Stayed 3 nights

En centre, prestation au top, personnel sympa et hyper serviable, chambre super. Matelas un peu trop mou. Au calme, Clim silencieux. Super séjour. Bus, train et bateau illimités inclus dans la prestation.

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6

Pance

17 Jul 2024

·

Stayed 3 nights

No airconditioning

10

Harald

8 Jan 2026

·

Stayed 1 night

Personal sehr nett, Zimmer in sehr gutem Zustand. zentrale Lage in Altstadt von Zug.

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10

Margrit

16 Jun 2024

·

Stayed 1 night

Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.

10

Mike

25 Jun 2024

·

Stayed 1 night

Nice town and hotel. Very modern and clean and great bed.

10

Vanessa

10 May 2025

·

Stayed 1 night

Wir hatten einen wunderbaren Aufenthalt in diesem Hotel in Zug! Schon beim Check-in wurden wir herzlich empfangen, das Personal war durchweg freundlich, aufmerksam und hilfsbereit. Mein Zimmer war modern, sauber und sehr komfortabel – mit einem tollen Blick und allem, was man für einen entspannten Aufenthalt braucht. Auch die Lage des Hotels ist ideal: ruhig, aber dennoch zentral, mit guter Anbindung und schönen Spaziermöglichkeiten in der Umgebung.

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10

Frank

19 Jan 2026

·

Stayed 1 night

Das Zimmer war wunderbar. Vielen Dank. Auch für die Bemühung, uns ein Sandwich vorzubereiten, weil wir früher abreisen mussten. Einfach grossartig. (Der Kaffee hat mir nicht geschmeckt, doch da bin ich einfach etwas heikel) Liebe Grüsse und vielen Dank

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10

ena

2 Oct 2025

·

Stayed 3 nights

I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.

2

Michael

26 Nov 2023

·

Stayed 1 night

Im Hotel arbeiten nur Ausländer die schlecht Deutsch sprechen. Die ganze Nacht war lärm. Die Zimmer sind eiskalt und mit der Heizung stimmt was nicht. Das Bett ist hart wie Stein. Der Kaffee ist bitter...

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Service

Service is consistently warm, professional, and helpful, with staff often going the extra mile.

Related guest reviews

10

Dawn

20 Apr 2023

·

Stayed 3 nights

Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.

10

Harald

8 Jan 2026

·

Stayed 1 night

Personal sehr nett, Zimmer in sehr gutem Zustand. zentrale Lage in Altstadt von Zug.

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10

Ben

16 Oct 2025

·

Stayed 1 night

Lovely staff and a wonderful unique building

10

Jill

4 Mar 2022

·

Stayed 4 nights

Thank you for an amazing stay. The staff is incredible and the historic building is beautiful.

10

Vanessa

10 May 2025

·

Stayed 1 night

Wir hatten einen wunderbaren Aufenthalt in diesem Hotel in Zug! Schon beim Check-in wurden wir herzlich empfangen, das Personal war durchweg freundlich, aufmerksam und hilfsbereit. Mein Zimmer war modern, sauber und sehr komfortabel – mit einem tollen Blick und allem, was man für einen entspannten Aufenthalt braucht. Auch die Lage des Hotels ist ideal: ruhig, aber dennoch zentral, mit guter Anbindung und schönen Spaziermöglichkeiten in der Umgebung.

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10

Holly

11 Apr 2022

·

Stayed 1 night

Friendly staff, very helpful. Clean room, had everything I needed. Close to old town, to shopping, and all the fun restaurants. I would definitely stay here again.

10

Gavin

18 Feb 2023

·

Stayed 3 nights

It was amazing the satff were super friendly Dominic the concierge was fantastic

10

Camila

8 Jun 2025

·

Stayed 2 nights

Exelente, muy buena ubicación. La atención muy buena, muy gentiles y serviciales

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10

ena

2 Oct 2025

·

Stayed 3 nights

I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.

10

Ulf

3 Jul 2025

·

Stayed 1 night

Hotellet har funnits sedan 1500-talet, nu naturligtvis moderniserat. Mycket gemytligt. Servicen var toppen, likaså frukost och lunch. Läget är perfekt mitt i Gamla stan och nära Zugsjön.

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Location

Central in Zug's Old Town and close to the lake, restaurants, and shops, making it easy to explore on foot.

Related guest reviews

10

Martyn

28 Jul 2024

·

Stayed 1 night

Beautiful hotel and very friendly and helpful staff. Perfectly located for walking by the lake and plenty of places to eat and drink close by.

8

Frank

12 Jun 2025

·

Stayed 3 nights

Friendly, clean, family hotel, centrally located in Zug.

10

Dawn

20 Apr 2023

·

Stayed 3 nights

Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.

10

Harald

8 Jan 2026

·

Stayed 1 night

Personal sehr nett, Zimmer in sehr gutem Zustand. zentrale Lage in Altstadt von Zug.

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10

Margrit

16 Jun 2024

·

Stayed 1 night

Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.

10

Vanessa

10 May 2025

·

Stayed 1 night

Wir hatten einen wunderbaren Aufenthalt in diesem Hotel in Zug! Schon beim Check-in wurden wir herzlich empfangen, das Personal war durchweg freundlich, aufmerksam und hilfsbereit. Mein Zimmer war modern, sauber und sehr komfortabel – mit einem tollen Blick und allem, was man für einen entspannten Aufenthalt braucht. Auch die Lage des Hotels ist ideal: ruhig, aber dennoch zentral, mit guter Anbindung und schönen Spaziermöglichkeiten in der Umgebung.

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10

Matthew

25 Jun 2025

·

Stayed 2 nights

Set in the Zug old town, close to the lake this hotel ismple but refined with very friendly staff and great service. I would stay again.

10

Ulf

3 Jul 2025

·

Stayed 1 night

Hotellet har funnits sedan 1500-talet, nu naturligtvis moderniserat. Mycket gemytligt. Servicen var toppen, likaså frukost och lunch. Läget är perfekt mitt i Gamla stan och nära Zugsjön.

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10

Andrew

23 Nov 2022

·

Stayed 1 night

Great location

10

Kathleen

1 Jul 2024

·

Stayed 1 night

Propre et confortable, decor bien pensée. Personnel professionnel mais aimable et sympa. Bonne situation dans le vieux quartier et près du lac. Nous retournons.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for freshness, quality, and variety; a few guests found the coffee disappointing.

Related guest reviews

10

Margrit

16 Jun 2024

·

Stayed 1 night

Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.

10

Mathias

6 May 2024

·

Stayed 3 nights

Stayed three nights on a weekend vacay, good breakfest, friendly staff

10

David

26 Aug 2022

·

Stayed 1 night

A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.

10

Frank

19 Jan 2026

·

Stayed 1 night

Das Zimmer war wunderbar. Vielen Dank. Auch für die Bemühung, uns ein Sandwich vorzubereiten, weil wir früher abreisen mussten. Einfach grossartig. (Der Kaffee hat mir nicht geschmeckt, doch da bin ich einfach etwas heikel) Liebe Grüsse und vielen Dank

Translate

10

ena

2 Oct 2025

·

Stayed 3 nights

I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.

10

Ulf

3 Jul 2025

·

Stayed 1 night

Hotellet har funnits sedan 1500-talet, nu naturligtvis moderniserat. Mycket gemytligt. Servicen var toppen, likaså frukost och lunch. Läget är perfekt mitt i Gamla stan och nära Zugsjön.

Translate

2

Michael

26 Nov 2023

·

Stayed 1 night

Im Hotel arbeiten nur Ausländer die schlecht Deutsch sprechen. Die ganze Nacht war lärm. Die Zimmer sind eiskalt und mit der Heizung stimmt was nicht. Das Bett ist hart wie Stein. Der Kaffee ist bitter...

Translate

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8 $437	9	10 $533	11	12 $392	13 $286	14 $295
15 $354	16 $419	17	18 $529	19 $386	20 $295	21 $295
22 $354	23	24	25 $529	26 $379	27 $301	28 $295
29 $367	30

Su	Mo	Tu	We	Th	Fr	Sa
		1	2 $528	3 $522	4 $337	5 $294
6 $364	7 $377	8 $377	9	10	11 $347	12 $308
13 $395	14 $547	15 $418	16 $544	17 $402	18 $315	19
20	21	22	23	24	25	26
27	28	29	30	31

City-Hotel Ochsen

About this property

Location

Room options

Superior Double Room

Superior Single Room

Junior Suite

Single Room

Guest reviews of City-Hotel Ochsen

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about City-Hotel Ochsen

Prices for upcoming dates

Business details