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Location
Located in Zug, City-Hotel Ochsen is near a train station and on a lake. Shoppers can check out Metalli Shopping Centre, while everyone can enjoy the natural beauty of Lake Zug and Ageri Lake. Looking to enjoy an event or a game while in town? See what's going on at Bossard Arena. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Parking
Restaurant
Non-smoking rooms
Room service
Tour desk
Dry cleaning
7
Room details
140 ft²
5
Room details
118 ft²
11
Room details
Sleeps 2
215 ft²
11
Room details
Sleeps 2
452 ft²
Based on 245 verified reviews
Business
75%
Couple
10%
Family
5%
Group
4%
Solo
5%
AI-generated summary based on recent guest reviews
Across recent reviews, City-Hotel Ochsen stands out for exceptionally friendly, helpful staff, very clean, modernized rooms set within a historic building, and a central Old Town location near the lake and restaurants, creating a comfortable base for exploring Zug.
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What guests think
Across recent reviews, City-Hotel Ochsen stands out for exceptionally friendly, helpful staff, very clean, modernized rooms set within a historic building, and a central Old Town location near the lake and restaurants, creating a comfortable base for exploring Zug.
Breakfast is widely praised for quality and selection. Recurring drawbacks include noise from nearby church bells and, for a few, mattress firmness or coffee taste. Expect a charming, well-kept stay with standout hospitality.
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AI-generated summary based on recent guest reviews
Facilities
Not enough information in reviews.
Related guest reviews
David
26 Aug 2022
·
Stayed 1 night
ena
2 Oct 2025
·
Stayed 3 nights
Ulf
3 Jul 2025
·
Stayed 1 night
Michelle
17 Jun 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews repeatedly describe spotless rooms and high standards of upkeep.
Related guest reviews
Frank
12 Jun 2025
·
Stayed 3 nights
Margrit
16 Jun 2024
·
Stayed 1 night
Mike
25 Jun 2024
·
Stayed 1 night
David
26 Aug 2022
·
Stayed 1 night
Vanessa
10 May 2025
·
Stayed 1 night
Holly
11 Apr 2022
·
Stayed 1 night
Nick
11 Jan 2025
·
Stayed 1 night
ena
2 Oct 2025
·
Stayed 3 nights
Olga
6 Oct 2023
·
Stayed 1 night
Kathleen
1 Jul 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern, comfortable, and thoughtfully designed; some guests report nighttime noise from church bells.
Related guest reviews
Bairam
16 May 2022
·
Stayed 1 night
Uy
10 Aug 2025
·
Stayed 3 nights
Pance
17 Jul 2024
·
Stayed 3 nights
Harald
8 Jan 2026
·
Stayed 1 night
Margrit
16 Jun 2024
·
Stayed 1 night
Mike
25 Jun 2024
·
Stayed 1 night
Vanessa
10 May 2025
·
Stayed 1 night
Frank
19 Jan 2026
·
Stayed 1 night
ena
2 Oct 2025
·
Stayed 3 nights
Michael
26 Nov 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Service
Service is consistently warm, professional, and helpful, with staff often going the extra mile.
Related guest reviews
Dawn
20 Apr 2023
·
Stayed 3 nights
Harald
8 Jan 2026
·
Stayed 1 night
Ben
16 Oct 2025
·
Stayed 1 night
Jill
4 Mar 2022
·
Stayed 4 nights
Vanessa
10 May 2025
·
Stayed 1 night
Holly
11 Apr 2022
·
Stayed 1 night
Gavin
18 Feb 2023
·
Stayed 3 nights
Camila
8 Jun 2025
·
Stayed 2 nights
ena
2 Oct 2025
·
Stayed 3 nights
Ulf
3 Jul 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Location
Central in Zug's Old Town and close to the lake, restaurants, and shops, making it easy to explore on foot.
Related guest reviews
Martyn
28 Jul 2024
·
Stayed 1 night
Frank
12 Jun 2025
·
Stayed 3 nights
Dawn
20 Apr 2023
·
Stayed 3 nights
Harald
8 Jan 2026
·
Stayed 1 night
Margrit
16 Jun 2024
·
Stayed 1 night
Vanessa
10 May 2025
·
Stayed 1 night
Matthew
25 Jun 2025
·
Stayed 2 nights
Ulf
3 Jul 2025
·
Stayed 1 night
Andrew
23 Nov 2022
·
Stayed 1 night
Kathleen
1 Jul 2024
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for freshness, quality, and variety; a few guests found the coffee disappointing.
Related guest reviews
Margrit
16 Jun 2024
·
Stayed 1 night
Mathias
6 May 2024
·
Stayed 3 nights
David
26 Aug 2022
·
Stayed 1 night
Frank
19 Jan 2026
·
Stayed 1 night
ena
2 Oct 2025
·
Stayed 3 nights
Ulf
3 Jul 2025
·
Stayed 1 night
Michael
26 Nov 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Maohui
1 Jun 2026
·
Stayed 1 night
Ben
16 Oct 2025
·
Stayed 1 night
Heidi
4 Oct 2025
·
Stayed 1 night
ena
2 Oct 2025
·
Stayed 3 nights
Matthew
25 Jun 2025
·
Stayed 2 nights
Parking is available at the property, but it is limited. Guests can utilize the on-site parking facilities.
A complimentary breakfast is offered each morning, providing a delightful start to the day.
Check-in is available from 15:00 until 22:00, and check-out is until 12:00. Early check-in or late check-out may be requested, subject to availability.
The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.
The hotel is located in Zug, near a train station and on the shores of Lake Zug. It is conveniently situated for shopping at Metalli Shopping Centre and enjoying outdoor activities like hiking and fishing.
Children are welcome at the property. There is no minimum age for children to stay for free.
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Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets allowed;Pet fee: CHF 24 per pet, per night; Service animals are exempt from fees;
Front Desk Services
The front desk is open during the following times:
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds; Crib (infant bed) fee: CHF 50.0 per night; Rollaway bed fee: CHF 85.0 per night; One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding;
Dining
Enjoy a meal at Restaurant au premier, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:00 AM.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Tour desk
Dry cleaning
General
Room service
Restaurant
Non-smoking rooms
Sauna
Packed lunches
Breakfast in the room
Allergy-free room available
Family room
Activities
Cycling
Fishing
Golf (miniature)
Canoeing
Hiking
Terrace
Fitness Center (nearby)
Services
Tour desk
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Self laundry
Concierge Services
Parking
Parking
Electric car charging station
Parking (Limited)
Internet
Free wi-fi