Belvilla Crewe City Centre Hotel - Lifestyle

Bra rum och säng. Bra Wi-Fi och dusch. Men lyhört och knirrande golv.

Firstly getting into the room was a faff, having a big code to enter and a touch pad isn’t the most efficient way. The room is spacious and has everything you need and most importantly the bed was comfortable. TV didn’t work and the essentials that came with the kettle wasn’t enough, felt sorry for the guy on reception as he was exceptionally helpful and patient.

AVOID THIS HOTEL. I FELT COMPLETELY UNSAFE. This was quite simply the worst hotel I have ever stayed in. Calling my experience “poor” would be generous. I wouldn't star it if i didn't have to. The place was dirty and poorly maintained, the TV didn’t work and there was no restaurant. Worse was the strong smell throughout the hotel that I associated with drugs. But the most appalling issue was SECURITY. There was NO receptionist and NO night porter overnight. The MAIN FRONT DOOR WAS WEDGED WIDE OPEN ALL NIGHT. There appeared to be NO key-card security restricting access towards the bedrooms. From what I witnessed, anyone could seemingly walk in off the street and head towards the guest rooms. My bedroom door lock inspired so little confidence that I BARRICADED THE DOOR WITH A CHAIR BEFORE GOING TO SLEEP. Read that again: I PAID to stay in a hotel and felt I had to barricade myself inside my room with furniture to feel safe. I have stayed in countless hotels and have NEVER experienced anything like this. This wasn’t merely bad customer service or disappointing accommodation. I found the overnight security situation absolutely disgraceful. I wouldn’t stay here again if the room were FREE. Belvilla/OYO should be ashamed that a paying guest was left feeling this unsafe. In my experience, this hotel is an absolute disgrace.

The most budget of budget hotels I have ever stayed in it was so awful I tried to find another hotel once we arrived but couldn't find anything so had to stay the night.. Was quite surprized to find there wasn't even any running hot water in the room, with mould in the bathroom, loads of it and when I told the manager the bathroom was mouldy and stank he came along and squirted air freshener around and made a hasty retreat ... nothing like the photos on websites. The worst hotel I have ever stayed in.

Absolutely brilliant stay we will be coming back to this hotel it is Absolutely spot on staff was absolutely brilliant aswell can't fault it even got a mcdonalds on there door step which is very handy brilliant place