Name: Mantra Sierra Grand
Address: Broadbeach, Gold Coast, Queensland, AU
Price range: 145 US$–987 US$ per night
Rating: 9.43

Hvad siger gæsterne

Ud fra de seneste anmeldelser roses Sierra Grand Spacious 3 Bedroom Apartment - CoastHM for sin bekvemme beliggenhed i Broadbeach, rummelige lejligheder med køkken og udsigt, samt venligt personale. Bekymringer omfatter dog ujævn rengøring, visse vedligeholdelsesproblemer, langsomt Wi-Fi og lejlighedsvis støj.

Gæsterne værdsætter poolene og gratis parkering, men bemærker kold eller ude af drift spa eller sauna og besværlig indgang til parkeringskælderen. Flere nævner vanskelig indtjekning uden for normal åbningstid, begrænset kommunikation omkring byggeri eller driftsstop, samt lejligheder der ikke stemmer overens med bookingbekræftelsen. Samlet set en praktisk base med selvforsynende faciliteter, men forvent visse uoverensstemmelser.

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Faciliteter

Poolene er populære, og der er gratis parkering tilgængelig, selvom indgangen kan være besværlig. Nogle gæster rapporterede kold eller ude af drift spa eller sauna, samt lejlighedsvise mangler i rengøringen af fællesarealer.

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4

Dee

19. mar. 2024

·

Overnattede 2 nætter

I recently booked a short 2-night stay at the Mantra Sierra Grand in hopes of enjoying a relaxing getaway. Unfortunately, my experience was not relaxing as I had hoped. The amenities I was looking forward to using during rainy weather, specifically the indoor sauna and spa, were not functioning properly and out of action. Additionally, my sleep was disrupted by government construction maintenance taking place during the early hours of the morning, from midnight to 4am. I was unaware of this issue, there was no communication from reception upon check in. I did not receieve acommunication from expedia. While I understand that this situation was beyond the hotel's control, I provided feedback on check out of my second night to the reception staff suggesting that guests be placed in rooms away from the construction noise on the opposite side of the hotel for a more restful experience. I believe that more proactive communication or notification prior to the booking stay would have been beneficial in addressing this issue and providing a better solution for guest comfort. I was disappointed that the action of no verbal communication of construction and no changing of room location. Therefore resulting a horrible experiance. I am awaiting for the hotel manager to respond to my feedback.

sø.	ma.	ti.	on.	to.	fr.	lø.
				1 $490	2	3 $987
4	5 $242	6 $360	7 $293	8 $532	9	10
11	12 $184	13 $212	14 $188	15 $215	16	17 $327
18 $214	19 $256	20 $192	21 $315	22 $266	23	24 $327
25 $188	26 $215	27 $215	28 $294	29 $305	30	31

sø.	ma.	ti.	on.	to.	fr.	lø.
1	2 $173	3 $155	4 $155	5 $163	6	7
8	9	10	11	12	13	14
15	16 $163	17 $145	18 $263	19 $163	20	21
22 $145	23 $145	24 $145	25	26	27	28
29 $400	30

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Two-Bedroom Apartment with Ocean View

One-Bedroom Apartment

Two-Bedroom Apartment

Three-Bedroom Apartment

Three-Bedroom Ocean Suite

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