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The St. Regis Cap Cana Resort

643 US$

/nat

Gennemsnit for oktober

The St. Regis Cap Cana Resort - Image 1

The St. Regis Cap Cana Resort - Værelse

The St. Regis Cap Cana Resort - Værelse

The St. Regis Cap Cana Resort - Udsigt fra værelset

The St. Regis Cap Cana Resort - Pool

Priser på The St. Regis Cap Cana Resort

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643 US$

/nat

Gennemsnit for oktober

Gennemsnitlige månedlige priser

På The St. Regis Cap Cana Resort ligger prisen pr. nat i gennemsnit på 572 US$ i den billigste måned (august) og 1.190 US$ i den dyreste måned (december), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på The St. Regis Cap Cana Resort pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	1.139 US$
februar	1.100 US$
marts	1.109 US$
april	1.046 US$
maj	730 US$
juni	719 US$
juli	693 US$
august	572 US$
oktober	643 US$
november	752 US$
december	1.190 US$

Dyrest: december (ca. 1.190 US$)

Billigst: august (ca. 572 US$)

Om dette overnatningssted

Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Få lidt motion med en runde golf, eller nyd en doven dag på den private strand. Andre faciliteter på dette resort inkluderer gr...

Parkering
Restaurant
Swimmingpool
Roomservice
Overvåget parkering
Renseri

Lokation

Punta Espada, Punta Cana, Den Dominikanske Republik

Punta Espada Golf Club (0.1 mil)

Caletón Strandklub (1.7 mil)

Hoyo Azul (2.7 mil)

Los Establos Cap Cana (2.9 mil)

Scape Park (2.9 mil)

Juanillo Strand (3.2 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

9

Suite - 1 soveværelse

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

1130 ft²

Separat spiseområde

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

Privat pool

Terasse

8

Grand-værelse - 2 queensize-senge - balkon - havudsigt

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

560 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat badekar og brusebad

8

Værelse - 2 queensize-senge - adgang til pool

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

560 ft²

Klimaanlæg

Wi-Fi (Gratis)

Separat badekar og brusebad

Terasse

6

Deluxe-værelse - 2 queensize-senge - balkon - ved pool

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

560 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat badekar og brusebad

8

Signatur-suite - 1 soveværelse - udsigt til golfbane

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

1200 ft²

Altan

Separat spiseområde

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

9

Suite - 1 soveværelse - havudsigt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

1130 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

16

Familiesuite - 2 soveværelser - adgang til pool

Værelsesoplysninger

2 Dobbeltsenge

Sover 6

Klimaanlæg

Wi-Fi (Gratis)

Separat badekar og brusebad

13

Familiesuite - 2 soveværelser - privat pool

Værelsesoplysninger

2 Dobbeltsenge

Sover 6

Klimaanlæg

Wi-Fi (Gratis)

Separat badekar og brusebad

8

Grand-værelse - 1 kingsize-seng - balkon - havudsigt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

560 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat badekar og brusebad

6

Suite - 1 soveværelse - udsigt over resort

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

1130 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

8

Værelse - 1 kingsize-seng - adgang til pool

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

558 ft²

Klimaanlæg

Wi-Fi (Gratis)

Separat badekar og brusebad

Terasse

9

Luksus-suite - 1 soveværelse - adgang til pool

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

1300 ft²

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

Terasse

9

Royal-suite - 1 soveværelse - havudsigt (Balcony)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

3375 ft²

Altan

Separat spiseområde

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

7

Superior-værelse - 1 kingsize-seng - balkon - udsigt over resort (View)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

560 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat badekar og brusebad

8

Superior-værelse - 2 queensize-senge - balkon - udsigt over resort (View)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

506 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat badekar og brusebad

8

Presidential-suite - 2 soveværelser - havudsigt

Værelsesoplysninger

2 Dobbeltsenge

Sover 6

4713 ft²

Altan

Separat spiseområde

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

Udendørs privat spabad

Privat spabad

8

Suite - 1 soveværelse - terrasse - havudsigt

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

2141 ft²

Altan

Separat spiseområde

Klimaanlæg

Wi-Fi (Gratis)

Separat stue

Privat pool

6

Deluxe-værelse - 1 kingsize-seng - balkon - ved pool

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

560 ft²

Altan

Klimaanlæg

Wi-Fi (Gratis)

Separat badekar og brusebad

Gæsteanmeldelser af The St. Regis Cap Cana Resort

9

Fantastisk

Baseret på 122 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På The St. Regis Cap Cana Resort roser gæsterne det imponerende nye resort og generelt det venlige personale, men påpeger gentagne problemer såsom sargassum, der ofte begrænser brugen af stranden, ujævn træning af personalet med langsom ind- og udtjekning, og lejlighedsvise vedligeholdelsesproblemer.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På The St. Regis Cap Cana Resort roser gæsterne det imponerende nye resort og generelt det venlige personale, men påpeger gentagne problemer såsom sargassum, der ofte begrænser brugen af stranden, ujævn træning af personalet med langsom ind- og udtjekning, og lejlighedsvise vedligeholdelsesproblemer.

Restauranterne får blandede anmeldelser: høje priser og begrænset udvalg nævnes i flere kommentarer, men enkelte steder som Nina restaurant modtager ros. Værelser og udsigten imponerer mange, men nogle rapporterer problemer med aircondition eller vand, støjgener og lejlighedsvise værelsestildelinger, der skuffer. Overordnet set passer resortet til rejsende, der søger en poleret, designorienteret oplevelse, med kendskab til de nuværende begrænsninger.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Nye, stilfulde faciliteter; enkelte gæster følte, at resortet ikke var helt færdigt til åbningen.

Relaterede gæsteanmeldelser

10

Thiago

5. dec. 2025

·

Overnattede 2 nætter

Simplesmente impecável

Simplesmente impecável

10

Maria

19. maj 2025

·

Overnattede 1 nat

One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow. They are still working on their processes but apart from that I highly recommend.

One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow. They are still working on their processes but apart from that I highly recommend.

10

Froilan

9. okt. 2025

·

Overnattede 3 nætter

Excellent hotel

Excellent hotel

10

Juan

27. aug. 2025

·

Overnattede 5 nætter

Great facilities, ambience and staff. Unfortunately "sargazo" made the beach not available. Hope that can be managed going forward as this is a great hotel

Great facilities, ambience and staff. Unfortunately "sargazo" made the beach not available. Hope that can be managed going forward as this is a great hotel

4

Harrison

13. jun. 2025

·

Overnattede 2 nætter

Propiedad excelente pero el personal totalmente desorientados el spa no contestan el teléfono. La recepción no contestan. A la 1am se activó las alarmas de incendio más de 10 min sonando nadie las apagó y continuaron sonando varias veces en la noche un caos total. Envíen personal diestro por que pal de meses así y nadie va querer venir muy lamentable.

Propiedad excelente pero el personal totalmente desorientados el spa no contestan el teléfono. La recepción no contestan. A la 1am se activó las alarmas de incendio más de 10 min sonando nadie las apagó y continuaron sonando varias veces en la noche un caos total. Envíen personal diestro por que pal de meses así y nadie va querer venir muy lamentable.

10

Andy

15. aug. 2025

·

Overnattede 2 nætter

Great place, 6 stars, luxury hotel

Great place, 6 stars, luxury hotel

10

janette

20. jul. 2025

·

Overnattede 5 nætter

Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.

Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.

10

RADHAMES

26. jul. 2025

·

Overnattede 7 nætter

Brand new hotel with a lot of potential, the hotel is the most beautiful I’ve seen in Dominican, the staff really give the extra mile to take good care of you. Is new and there are some things that are still missing: no pizza in any of the restaurants, staff is still a little bit fresh and learning how to navigate around but thise things are going to improve with time. Loved that they bring you a cooler with water when in the pool or beach, also during the afternoon they bring non alcoholic drinks and

Brand new hotel with a lot of potential, the hotel is the most beautiful I’ve seen in Dominican, the staff really give the extra mile to take good care of you. Is new and there are some things that are still missing: no pizza in any of the restaurants, staff is still a little bit fresh and learning how to navigate around but thise things are going to improve with time. Loved that they bring you a cooler with water when in the pool or beach, also during the afternoon they bring non alcoholic drinks and

10

Jesus

1. jun. 2025

·

Overnattede 3 nætter

Hotel maravilloso, nuevo y fantástico el personal del hotel muy atentos, los restaurantes son de excelente calidad especialmente Ninas por otro lado aparte de todo lo bueno me parece un poco costoso y recomendaría al hotel incluir el desayuno en el costo de la habitación. Tiemblen un bar de fumadores excelente y con excelente atención quiero felicitar a todo el personal de este bar, deivi Jenny María Samuel Kordy milsiades y raulin felicidades por excelente servicio. Volvería ir sin duda y otra cosa el Gym es espectacular

Hotel maravilloso, nuevo y fantástico el personal del hotel muy atentos, los restaurantes son de excelente calidad especialmente Ninas por otro lado aparte de todo lo bueno me parece un poco costoso y recomendaría al hotel incluir el desayuno en el costo de la habitación. Tiemblen un bar de fumadores excelente y con excelente atención quiero felicitar a todo el personal de este bar, deivi Jenny María Samuel Kordy milsiades y raulin felicidades por excelente servicio. Volvería ir sin duda y otra cosa el Gym es espectacular

8

Maria

7. sep. 2025

·

Overnattede 3 nætter

Gorgeous hotel (specially bar and Amber room), unfortunately not ready to open yet. Personal at reception, cleaning service, breakfast and butler service is not properly train. First and last day there was no water at the room (I have to shower with bottle water) after it came back, it was brown in color. They are not the ones to blame for the sargassum, but the beach was impossible to get in due to this issue, as well as the unberable smell... it SHOULD be at least mention the days prior to our arrival or give something complementary to the guest to do at the hotel. Hope they can solve all of these.

Gorgeous hotel (specially bar and Amber room), unfortunately not ready to open yet. Personal at reception, cleaning service, breakfast and butler service is not properly train. First and last day there was no water at the room (I have to shower with bottle water) after it came back, it was brown in color. They are not the ones to blame for the sargassum, but the beach was impossible to get in due to this issue, as well as the unberable smell... it SHOULD be at least mention the days prior to our arrival or give something complementary to the guest to do at the hotel. Hope they can solve all of these.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Resortet føles nyt og generelt rent, men nogle gæster bemærkede mangler i rengøringen (ting blev ikke fjernet, håndklæder blev ikke udskiftet) og lejlighedsvise problemer med vandkvaliteten.

Relaterede gæsteanmeldelser

10

Maria

19. maj 2025

·

Overnattede 1 nat

One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow. They are still working on their processes but apart from that I highly recommend.

One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow. They are still working on their processes but apart from that I highly recommend.

2

Juan Pablo

20. sep. 2025

·

Overnattede 3 nætter

St Regis Cap Cana Hola estuvimos hospedados en el hotel st Regis Cap Cana 3 noches y 4 días. Escogimos el hotel por que anteriormente en otras ciudades nos quedamos en st Regis y esperamos garantía en calidad. La verdad que el hotel tiene muchas fallas, si bien es un hotel nuevo de pocos meses de inaugurado, el servicio deja mucho que desear y voy a enlistar los temas: La habitación tiene una filtración de la regadera hacia el área del wc, te bañas y después vas al wc y empapado casi me caigo y me resbalo con el mármol. La regadera tiene un detalle de luces que prende y apaga como si fuera un corto; en la habitación el aire acondicionado no enfriaba correctamente en la noche nos destapábamos por qué había calor. Desde que llegamos al hotel nunca nos cambiaron las toallas de la alberca ( nuestra suite, porque hago mención no era una habitación sencilla, era suite con acceso a piscina desde la habitación con sala y comedor) las toallas que teníamos afuera nunca las cambiaron ni arreglaron. Asimismo cuando llegamos nos dejaron de cortesía una charola de frutas que tampoco se llevaron nunca o cambiaron dejándonos ahí la fruta podrida y con moho. Fuimos a la alberca del complejo también por su cercanía al restaurante de la alberca y te dan un botón para llamar al mesero y por más que lo tocamos jamás apareció tuvimos que ir directo al restaurante a pedir la bebida. Fuimos al bar del hotel, la hostess no fue amable, no nos dirigió a donde sentarnos más bien como que no trabaj

St Regis Cap Cana Hola estuvimos hospedados en el hotel st Regis Cap Cana 3 noches y 4 días. Escogimos el hotel por que anteriormente en otras ciudades nos quedamos en st Regis y esperamos garantía en calidad. La verdad que el hotel tiene muchas fallas, si bien es un hotel nuevo de pocos meses de inaugurado, el servicio deja mucho que desear y voy a enlistar los temas: La habitación tiene una filtración de la regadera hacia el área del wc, te bañas y después vas al wc y empapado casi me caigo y me resbalo con el mármol. La regadera tiene un detalle de luces que prende y apaga como si fuera un corto; en la habitación el aire acondicionado no enfriaba correctamente en la noche nos destapábamos por qué había calor. Desde que llegamos al hotel nunca nos cambiaron las toallas de la alberca ( nuestra suite, porque hago mención no era una habitación sencilla, era suite con acceso a piscina desde la habitación con sala y comedor) las toallas que teníamos afuera nunca las cambiaron ni arreglaron. Asimismo cuando llegamos nos dejaron de cortesía una charola de frutas que tampoco se llevaron nunca o cambiaron dejándonos ahí la fruta podrida y con moho. Fuimos a la alberca del complejo también por su cercanía al restaurante de la alberca y te dan un botón para llamar al mesero y por más que lo tocamos jamás apareció tuvimos que ir directo al restaurante a pedir la bebida. Fuimos al bar del hotel, la hostess no fue amable, no nos dirigió a donde sentarnos más bien como que no trabaj

10

janette

20. jul. 2025

·

Overnattede 5 nætter

Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.

Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.

10

RADHAMES

26. jul. 2025

·

Overnattede 7 nætter

Brand new hotel with a lot of potential, the hotel is the most beautiful I’ve seen in Dominican, the staff really give the extra mile to take good care of you. Is new and there are some things that are still missing: no pizza in any of the restaurants, staff is still a little bit fresh and learning how to navigate around but thise things are going to improve with time. Loved that they bring you a cooler with water when in the pool or beach, also during the afternoon they bring non alcoholic drinks and

Brand new hotel with a lot of potential, the hotel is the most beautiful I’ve seen in Dominican, the staff really give the extra mile to take good care of you. Is new and there are some things that are still missing: no pizza in any of the restaurants, staff is still a little bit fresh and learning how to navigate around but thise things are going to improve with time. Loved that they bring you a cooler with water when in the pool or beach, also during the afternoon they bring non alcoholic drinks and

8

Maria

7. sep. 2025

·

Overnattede 3 nætter

Gorgeous hotel (specially bar and Amber room), unfortunately not ready to open yet. Personal at reception, cleaning service, breakfast and butler service is not properly train. First and last day there was no water at the room (I have to shower with bottle water) after it came back, it was brown in color. They are not the ones to blame for the sargassum, but the beach was impossible to get in due to this issue, as well as the unberable smell... it SHOULD be at least mention the days prior to our arrival or give something complementary to the guest to do at the hotel. Hope they can solve all of these.

Gorgeous hotel (specially bar and Amber room), unfortunately not ready to open yet. Personal at reception, cleaning service, breakfast and butler service is not properly train. First and last day there was no water at the room (I have to shower with bottle water) after it came back, it was brown in color. They are not the ones to blame for the sargassum, but the beach was impossible to get in due to this issue, as well as the unberable smell... it SHOULD be at least mention the days prior to our arrival or give something complementary to the guest to do at the hotel. Hope they can solve all of these.

2

Sara Beltran

11. nov. 2025

·

Overnattede 1 nat

Check in took over an hour, the villa was super old and deteriorated for the price it’s crazy, no hot water.

Check in took over an hour, the villa was super old and deteriorated for the price it’s crazy, no hot water.

6

Janice

9. jun. 2025

·

Overnattede 3 nætter

The staff requires enhanced training in quality customer service and retention strategies, emphasizing immediate resolution of issues rather than just apologies. The shower hose was installed incorrectly, rendering it non-functional, and there’s no towel hook outside the shower. Several electrical outlets are not working. Gardeners should operate earlier to avoid disturbing guests on their balconies. To improve efficiency and reduce errors due to language barriers, the hotel should implement an in-room dining app on iPads instead of relying on WhatsApp for orders. Restaurant staff must promptly clean spills and pay closer attention to details, rather than repeatedly ignoring them. The hotel is breathtaking, but it must employ competent, capable staff. The Dominican Republic’s reputation for subpar customer service and quality demands that business owners prioritize excellence to protect their brand. Skimping on this is unacceptable for a property of this caliber. While there are additional concerns, I’ll stop here. Acknowledging the hotel’s recent opening, there’s still significant room for improvement.

The staff requires enhanced training in quality customer service and retention strategies, emphasizing immediate resolution of issues rather than just apologies. The shower hose was installed incorrectly, rendering it non-functional, and there’s no towel hook outside the shower. Several electrical outlets are not working. Gardeners should operate earlier to avoid disturbing guests on their balconies. To improve efficiency and reduce errors due to language barriers, the hotel should implement an in-room dining app on iPads instead of relying on WhatsApp for orders. Restaurant staff must promptly clean spills and pay closer attention to details, rather than repeatedly ignoring them. The hotel is breathtaking, but it must employ competent, capable staff. The Dominican Republic’s reputation for subpar customer service and quality demands that business owners prioritize excellence to protect their brand. Skimping on this is unacceptable for a property of this caliber. While there are additional concerns, I’ll stop here. Acknowledging the hotel’s recent opening, there’s still significant room for improvement.

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Værelser

Moderne værelser med imponerende udsigt for mange; andre rapporterede problemer med aircondition eller vand, sporadisk støj fra alarmer eller vedligeholdelse og nogle skuffende udsigter.

Relaterede gæsteanmeldelser

10

Maria

19. maj 2025

·

Overnattede 1 nat

One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow. They are still working on their processes but apart from that I highly recommend.

One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow. They are still working on their processes but apart from that I highly recommend.

4

Harrison

13. jun. 2025

·

Overnattede 2 nætter

Propiedad excelente pero el personal totalmente desorientados el spa no contestan el teléfono. La recepción no contestan. A la 1am se activó las alarmas de incendio más de 10 min sonando nadie las apagó y continuaron sonando varias veces en la noche un caos total. Envíen personal diestro por que pal de meses así y nadie va querer venir muy lamentable.

Propiedad excelente pero el personal totalmente desorientados el spa no contestan el teléfono. La recepción no contestan. A la 1am se activó las alarmas de incendio más de 10 min sonando nadie las apagó y continuaron sonando varias veces en la noche un caos total. Envíen personal diestro por que pal de meses así y nadie va querer venir muy lamentable.

2

Juan Pablo

20. sep. 2025

·

Overnattede 3 nætter

St Regis Cap Cana Hola estuvimos hospedados en el hotel st Regis Cap Cana 3 noches y 4 días. Escogimos el hotel por que anteriormente en otras ciudades nos quedamos en st Regis y esperamos garantía en calidad. La verdad que el hotel tiene muchas fallas, si bien es un hotel nuevo de pocos meses de inaugurado, el servicio deja mucho que desear y voy a enlistar los temas: La habitación tiene una filtración de la regadera hacia el área del wc, te bañas y después vas al wc y empapado casi me caigo y me resbalo con el mármol. La regadera tiene un detalle de luces que prende y apaga como si fuera un corto; en la habitación el aire acondicionado no enfriaba correctamente en la noche nos destapábamos por qué había calor. Desde que llegamos al hotel nunca nos cambiaron las toallas de la alberca ( nuestra suite, porque hago mención no era una habitación sencilla, era suite con acceso a piscina desde la habitación con sala y comedor) las toallas que teníamos afuera nunca las cambiaron ni arreglaron. Asimismo cuando llegamos nos dejaron de cortesía una charola de frutas que tampoco se llevaron nunca o cambiaron dejándonos ahí la fruta podrida y con moho. Fuimos a la alberca del complejo también por su cercanía al restaurante de la alberca y te dan un botón para llamar al mesero y por más que lo tocamos jamás apareció tuvimos que ir directo al restaurante a pedir la bebida. Fuimos al bar del hotel, la hostess no fue amable, no nos dirigió a donde sentarnos más bien como que no trabaj

St Regis Cap Cana Hola estuvimos hospedados en el hotel st Regis Cap Cana 3 noches y 4 días. Escogimos el hotel por que anteriormente en otras ciudades nos quedamos en st Regis y esperamos garantía en calidad. La verdad que el hotel tiene muchas fallas, si bien es un hotel nuevo de pocos meses de inaugurado, el servicio deja mucho que desear y voy a enlistar los temas: La habitación tiene una filtración de la regadera hacia el área del wc, te bañas y después vas al wc y empapado casi me caigo y me resbalo con el mármol. La regadera tiene un detalle de luces que prende y apaga como si fuera un corto; en la habitación el aire acondicionado no enfriaba correctamente en la noche nos destapábamos por qué había calor. Desde que llegamos al hotel nunca nos cambiaron las toallas de la alberca ( nuestra suite, porque hago mención no era una habitación sencilla, era suite con acceso a piscina desde la habitación con sala y comedor) las toallas que teníamos afuera nunca las cambiaron ni arreglaron. Asimismo cuando llegamos nos dejaron de cortesía una charola de frutas que tampoco se llevaron nunca o cambiaron dejándonos ahí la fruta podrida y con moho. Fuimos a la alberca del complejo también por su cercanía al restaurante de la alberca y te dan un botón para llamar al mesero y por más que lo tocamos jamás apareció tuvimos que ir directo al restaurante a pedir la bebida. Fuimos al bar del hotel, la hostess no fue amable, no nos dirigió a donde sentarnos más bien como que no trabaj

10

janette

20. jul. 2025

·

Overnattede 5 nætter

Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.

Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.

10

RADHAMES

26. jul. 2025

·

Overnattede 7 nætter

Brand new hotel with a lot of potential, the hotel is the most beautiful I’ve seen in Dominican, the staff really give the extra mile to take good care of you. Is new and there are some things that are still missing: no pizza in any of the restaurants, staff is still a little bit fresh and learning how to navigate around but thise things are going to improve with time. Loved that they bring you a cooler with water when in the pool or beach, also during the afternoon they bring non alcoholic drinks and

Brand new hotel with a lot of potential, the hotel is the most beautiful I’ve seen in Dominican, the staff really give the extra mile to take good care of you. Is new and there are some things that are still missing: no pizza in any of the restaurants, staff is still a little bit fresh and learning how to navigate around but thise things are going to improve with time. Loved that they bring you a cooler with water when in the pool or beach, also during the afternoon they bring non alcoholic drinks and

8

Maria

7. sep. 2025

·

Overnattede 3 nætter

Gorgeous hotel (specially bar and Amber room), unfortunately not ready to open yet. Personal at reception, cleaning service, breakfast and butler service is not properly train. First and last day there was no water at the room (I have to shower with bottle water) after it came back, it was brown in color. They are not the ones to blame for the sargassum, but the beach was impossible to get in due to this issue, as well as the unberable smell... it SHOULD be at least mention the days prior to our arrival or give something complementary to the guest to do at the hotel. Hope they can solve all of these.

Gorgeous hotel (specially bar and Amber room), unfortunately not ready to open yet. Personal at reception, cleaning service, breakfast and butler service is not properly train. First and last day there was no water at the room (I have to shower with bottle water) after it came back, it was brown in color. They are not the ones to blame for the sargassum, but the beach was impossible to get in due to this issue, as well as the unberable smell... it SHOULD be at least mention the days prior to our arrival or give something complementary to the guest to do at the hotel. Hope they can solve all of these.

2

Sara Beltran

11. nov. 2025

·

Overnattede 1 nat

Check in took over an hour, the villa was super old and deteriorated for the price it’s crazy, no hot water.

Check in took over an hour, the villa was super old and deteriorated for the price it’s crazy, no hot water.

6

Janice

9. jun. 2025

·

Overnattede 3 nætter

The staff requires enhanced training in quality customer service and retention strategies, emphasizing immediate resolution of issues rather than just apologies. The shower hose was installed incorrectly, rendering it non-functional, and there’s no towel hook outside the shower. Several electrical outlets are not working. Gardeners should operate earlier to avoid disturbing guests on their balconies. To improve efficiency and reduce errors due to language barriers, the hotel should implement an in-room dining app on iPads instead of relying on WhatsApp for orders. Restaurant staff must promptly clean spills and pay closer attention to details, rather than repeatedly ignoring them. The hotel is breathtaking, but it must employ competent, capable staff. The Dominican Republic’s reputation for subpar customer service and quality demands that business owners prioritize excellence to protect their brand. Skimping on this is unacceptable for a property of this caliber. While there are additional concerns, I’ll stop here. Acknowledging the hotel’s recent opening, there’s still significant room for improvement.

The staff requires enhanced training in quality customer service and retention strategies, emphasizing immediate resolution of issues rather than just apologies. The shower hose was installed incorrectly, rendering it non-functional, and there’s no towel hook outside the shower. Several electrical outlets are not working. Gardeners should operate earlier to avoid disturbing guests on their balconies. To improve efficiency and reduce errors due to language barriers, the hotel should implement an in-room dining app on iPads instead of relying on WhatsApp for orders. Restaurant staff must promptly clean spills and pay closer attention to details, rather than repeatedly ignoring them. The hotel is breathtaking, but it must employ competent, capable staff. The Dominican Republic’s reputation for subpar customer service and quality demands that business owners prioritize excellence to protect their brand. Skimping on this is unacceptable for a property of this caliber. While there are additional concerns, I’ll stop here. Acknowledging the hotel’s recent opening, there’s still significant room for improvement.

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Service

Personalet beskrives ofte som venligt og imødekommende, men servicen kan være inkonsekvent med langsom ind- og udtjekning, ujævn træning og oversete eller forsinkede henvendelser; nogle problemer blev dog efterfølgende løst.

Relaterede gæsteanmeldelser

10

Maria

19. maj 2025

·

Overnattede 1 nat

One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow. They are still working on their processes but apart from that I highly recommend.

One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow. They are still working on their processes but apart from that I highly recommend.

10

sanni

14. jun. 2025

·

Overnattede 5 nætter

Staff were very knowledgeable, they were very nice and friendly

Staff were very knowledgeable, they were very nice and friendly

10

Juan

27. aug. 2025

·

Overnattede 5 nætter

Great facilities, ambience and staff. Unfortunately "sargazo" made the beach not available. Hope that can be managed going forward as this is a great hotel

Great facilities, ambience and staff. Unfortunately "sargazo" made the beach not available. Hope that can be managed going forward as this is a great hotel

4

Harrison

13. jun. 2025

·

Overnattede 2 nætter

Propiedad excelente pero el personal totalmente desorientados el spa no contestan el teléfono. La recepción no contestan. A la 1am se activó las alarmas de incendio más de 10 min sonando nadie las apagó y continuaron sonando varias veces en la noche un caos total. Envíen personal diestro por que pal de meses así y nadie va querer venir muy lamentable.

Propiedad excelente pero el personal totalmente desorientados el spa no contestan el teléfono. La recepción no contestan. A la 1am se activó las alarmas de incendio más de 10 min sonando nadie las apagó y continuaron sonando varias veces en la noche un caos total. Envíen personal diestro por que pal de meses así y nadie va querer venir muy lamentable.

6

Abdo

6. aug. 2025

·

Overnattede 5 nætter

El servicio al principio no fue bueno pero luego me compensaron

El servicio al principio no fue bueno pero luego me compensaron

10

Froilan

13. dec. 2025

·

Overnattede 3 nætter

Excellent service

Excellent service

2

Juan Pablo

20. sep. 2025

·

Overnattede 3 nætter

St Regis Cap Cana Hola estuvimos hospedados en el hotel st Regis Cap Cana 3 noches y 4 días. Escogimos el hotel por que anteriormente en otras ciudades nos quedamos en st Regis y esperamos garantía en calidad. La verdad que el hotel tiene muchas fallas, si bien es un hotel nuevo de pocos meses de inaugurado, el servicio deja mucho que desear y voy a enlistar los temas: La habitación tiene una filtración de la regadera hacia el área del wc, te bañas y después vas al wc y empapado casi me caigo y me resbalo con el mármol. La regadera tiene un detalle de luces que prende y apaga como si fuera un corto; en la habitación el aire acondicionado no enfriaba correctamente en la noche nos destapábamos por qué había calor. Desde que llegamos al hotel nunca nos cambiaron las toallas de la alberca ( nuestra suite, porque hago mención no era una habitación sencilla, era suite con acceso a piscina desde la habitación con sala y comedor) las toallas que teníamos afuera nunca las cambiaron ni arreglaron. Asimismo cuando llegamos nos dejaron de cortesía una charola de frutas que tampoco se llevaron nunca o cambiaron dejándonos ahí la fruta podrida y con moho. Fuimos a la alberca del complejo también por su cercanía al restaurante de la alberca y te dan un botón para llamar al mesero y por más que lo tocamos jamás apareció tuvimos que ir directo al restaurante a pedir la bebida. Fuimos al bar del hotel, la hostess no fue amable, no nos dirigió a donde sentarnos más bien como que no trabaj

St Regis Cap Cana Hola estuvimos hospedados en el hotel st Regis Cap Cana 3 noches y 4 días. Escogimos el hotel por que anteriormente en otras ciudades nos quedamos en st Regis y esperamos garantía en calidad. La verdad que el hotel tiene muchas fallas, si bien es un hotel nuevo de pocos meses de inaugurado, el servicio deja mucho que desear y voy a enlistar los temas: La habitación tiene una filtración de la regadera hacia el área del wc, te bañas y después vas al wc y empapado casi me caigo y me resbalo con el mármol. La regadera tiene un detalle de luces que prende y apaga como si fuera un corto; en la habitación el aire acondicionado no enfriaba correctamente en la noche nos destapábamos por qué había calor. Desde que llegamos al hotel nunca nos cambiaron las toallas de la alberca ( nuestra suite, porque hago mención no era una habitación sencilla, era suite con acceso a piscina desde la habitación con sala y comedor) las toallas que teníamos afuera nunca las cambiaron ni arreglaron. Asimismo cuando llegamos nos dejaron de cortesía una charola de frutas que tampoco se llevaron nunca o cambiaron dejándonos ahí la fruta podrida y con moho. Fuimos a la alberca del complejo también por su cercanía al restaurante de la alberca y te dan un botón para llamar al mesero y por más que lo tocamos jamás apareció tuvimos que ir directo al restaurante a pedir la bebida. Fuimos al bar del hotel, la hostess no fue amable, no nos dirigió a donde sentarnos más bien como que no trabaj

10

janette

20. jul. 2025

·

Overnattede 5 nætter

Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.

Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.

10

RADHAMES

26. jul. 2025

·

Overnattede 7 nætter

Brand new hotel with a lot of potential, the hotel is the most beautiful I’ve seen in Dominican, the staff really give the extra mile to take good care of you. Is new and there are some things that are still missing: no pizza in any of the restaurants, staff is still a little bit fresh and learning how to navigate around but thise things are going to improve with time. Loved that they bring you a cooler with water when in the pool or beach, also during the afternoon they bring non alcoholic drinks and

Brand new hotel with a lot of potential, the hotel is the most beautiful I’ve seen in Dominican, the staff really give the extra mile to take good care of you. Is new and there are some things that are still missing: no pizza in any of the restaurants, staff is still a little bit fresh and learning how to navigate around but thise things are going to improve with time. Loved that they bring you a cooler with water when in the pool or beach, also during the afternoon they bring non alcoholic drinks and

8

Maria

7. sep. 2025

·

Overnattede 3 nætter

Gorgeous hotel (specially bar and Amber room), unfortunately not ready to open yet. Personal at reception, cleaning service, breakfast and butler service is not properly train. First and last day there was no water at the room (I have to shower with bottle water) after it came back, it was brown in color. They are not the ones to blame for the sargassum, but the beach was impossible to get in due to this issue, as well as the unberable smell... it SHOULD be at least mention the days prior to our arrival or give something complementary to the guest to do at the hotel. Hope they can solve all of these.

Gorgeous hotel (specially bar and Amber room), unfortunately not ready to open yet. Personal at reception, cleaning service, breakfast and butler service is not properly train. First and last day there was no water at the room (I have to shower with bottle water) after it came back, it was brown in color. They are not the ones to blame for the sargassum, but the beach was impossible to get in due to this issue, as well as the unberable smell... it SHOULD be at least mention the days prior to our arrival or give something complementary to the guest to do at the hotel. Hope they can solve all of these.

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Lokation

Smukke omgivelser, men mange anmeldelser nævner, at sargassum ofte gør stranden ubrugelig og kan forårsage lugtgener, selvom der foretages rengøring.

Relaterede gæsteanmeldelser

10

Rodrigo

18. nov. 2025

·

Overnattede 2 nætter

Beautiful location

Beautiful location

10

Juan

27. aug. 2025

·

Overnattede 5 nætter

Great facilities, ambience and staff. Unfortunately "sargazo" made the beach not available. Hope that can be managed going forward as this is a great hotel

Great facilities, ambience and staff. Unfortunately "sargazo" made the beach not available. Hope that can be managed going forward as this is a great hotel

8

CARLOS

26. jul. 2025

·

Overnattede 1 nat

Mucho salgazo en la playa, pero el hotel esta genial Me gusta muchisimo

Mucho salgazo en la playa, pero el hotel esta genial Me gusta muchisimo

4

Alejandra

5. aug. 2025

·

Overnattede 10 nætter

Very Nice hotel. But no beach… no place to even walk by it. Sargazo was horrible. I got stolen in my room…

Very Nice hotel. But no beach… no place to even walk by it. Sargazo was horrible. I got stolen in my room…

10

janette

20. jul. 2025

·

Overnattede 5 nætter

Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.

Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.

8

Maria

7. sep. 2025

·

Overnattede 3 nætter

Gorgeous hotel (specially bar and Amber room), unfortunately not ready to open yet. Personal at reception, cleaning service, breakfast and butler service is not properly train. First and last day there was no water at the room (I have to shower with bottle water) after it came back, it was brown in color. They are not the ones to blame for the sargassum, but the beach was impossible to get in due to this issue, as well as the unberable smell... it SHOULD be at least mention the days prior to our arrival or give something complementary to the guest to do at the hotel. Hope they can solve all of these.

Gorgeous hotel (specially bar and Amber room), unfortunately not ready to open yet. Personal at reception, cleaning service, breakfast and butler service is not properly train. First and last day there was no water at the room (I have to shower with bottle water) after it came back, it was brown in color. They are not the ones to blame for the sargassum, but the beach was impossible to get in due to this issue, as well as the unberable smell... it SHOULD be at least mention the days prior to our arrival or give something complementary to the guest to do at the hotel. Hope they can solve all of these.

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Spisning

Feedbacken er blandet: priserne er høje, og menuudvalget/åbningstiderne føles begrænsede, men nogle måltider og Nina restaurant modtager ros.

Relaterede gæsteanmeldelser

10

zoila A

5. jul. 2025

·

Overnattede 3 nætter

Amazing amazing !! Im highly recommend. We went twice a Nina restaurant the food so so good👏👏

Amazing amazing !! Im highly recommend. We went twice a Nina restaurant the food so so good👏👏

10

Maria

19. maj 2025

·

Overnattede 1 nat

One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow. They are still working on their processes but apart from that I highly recommend.

One of the best hotels I've stayed in (and I've stayed at many hotels). Obviously this is a brand new hotel and you can tell. Everything is sparkling new. Everything has been so well thought out. The attention to detail is just insane. Check in was a little slow but we were offered beautiful drinks and a cool towel which was a nice touch. The staff were so kind and sweet with my 2 year old boy - playing with him and giving him attention. The room was stunning (we were upgraded). The views - breathtaking. Then our butler arrived. They offered us coffees throughout and waters. Butler service was good but can be improved and refined. A few times we waited longer than needed for our drinks. I'm sure with time, they will improve this service that they offer. Hotel facilities are divine. Dining is pricey but amazing. Be prepared to spend a lot of money to eat at this hotel (if you come to PC you know eating out is expensive anyway!). The spa treatment was very expensive but worth every penny. I would have used the spa for longer. Their relaxation area is amazing and the nibbles they provided were gorgeous. One of the best treatments I've ever had. For $195 I would expect nothing less! I would 100% return - if they don't raise their prices too much (which they most likely will and so they should!) Check out was also too slow. They are still working on their processes but apart from that I highly recommend.

8

Eduardo

23. jun. 2025

·

Overnattede 4 nætter

Requiere un servicio de restaurant más amplio es limitado

Requiere un servicio de restaurant más amplio es limitado

10

LINDA ILIANA BELTRAN

28. aug. 2025

·

Overnattede 7 nætter

Hay poca variedad de restaurantes y platillos y con horarios restringidos

Hay poca variedad de restaurantes y platillos y con horarios restringidos

10

janette

20. jul. 2025

·

Overnattede 5 nætter

Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.

Beautiful property and layout. Brand new hotel, Hardly any other guest. Wished we were placed in a better room - It was overlooking a partial parking lot for golfers, we did have ocean view & it was beautiful. Pools and staff excellent. Prices are outrageous at the restaurants & food was not good. $10 for a coconut water then fruit plate & tax & tip equals $67. I asked for papaya, I was charged for a full fruit plate. Breakfast is $50/person. No Uber eats allowed. Go to Jumbo, you can get fruits etc to take back. Dinner first night for 3 was $212. John, Aissette & Junior were amazing! Friendly, courteous and extremely helpful to us. Made our stay welcoming and worth it! Book excursions- it’s worth it. Unfortunately there’s a seaweed issue on beach but the clean it every morning.

8

Marina

1. dec. 2025

·

Overnattede 5 nætter

Completely lacking gluten free options for people with celiac. It was very important for us and we specifically chose St. Regis hoping they would be able to accommodate. Unfortunately, for a hotel chain this big and upscale it is very disappointing.

Completely lacking gluten free options for people with celiac. It was very important for us and we specifically chose St. Regis hoping they would be able to accommodate. Unfortunately, for a hotel chain this big and upscale it is very disappointing.

10

RADHAMES

26. jul. 2025

·

Overnattede 7 nætter

Brand new hotel with a lot of potential, the hotel is the most beautiful I’ve seen in Dominican, the staff really give the extra mile to take good care of you. Is new and there are some things that are still missing: no pizza in any of the restaurants, staff is still a little bit fresh and learning how to navigate around but thise things are going to improve with time. Loved that they bring you a cooler with water when in the pool or beach, also during the afternoon they bring non alcoholic drinks and

Brand new hotel with a lot of potential, the hotel is the most beautiful I’ve seen in Dominican, the staff really give the extra mile to take good care of you. Is new and there are some things that are still missing: no pizza in any of the restaurants, staff is still a little bit fresh and learning how to navigate around but thise things are going to improve with time. Loved that they bring you a cooler with water when in the pool or beach, also during the afternoon they bring non alcoholic drinks and

10

Jesus

1. jun. 2025

·

Overnattede 3 nætter

Hotel maravilloso, nuevo y fantástico el personal del hotel muy atentos, los restaurantes son de excelente calidad especialmente Ninas por otro lado aparte de todo lo bueno me parece un poco costoso y recomendaría al hotel incluir el desayuno en el costo de la habitación. Tiemblen un bar de fumadores excelente y con excelente atención quiero felicitar a todo el personal de este bar, deivi Jenny María Samuel Kordy milsiades y raulin felicidades por excelente servicio. Volvería ir sin duda y otra cosa el Gym es espectacular

Hotel maravilloso, nuevo y fantástico el personal del hotel muy atentos, los restaurantes son de excelente calidad especialmente Ninas por otro lado aparte de todo lo bueno me parece un poco costoso y recomendaría al hotel incluir el desayuno en el costo de la habitación. Tiemblen un bar de fumadores excelente y con excelente atención quiero felicitar a todo el personal de este bar, deivi Jenny María Samuel Kordy milsiades y raulin felicidades por excelente servicio. Volvería ir sin duda y otra cosa el Gym es espectacular

6

Janice

9. jun. 2025

·

Overnattede 3 nætter

The staff requires enhanced training in quality customer service and retention strategies, emphasizing immediate resolution of issues rather than just apologies. The shower hose was installed incorrectly, rendering it non-functional, and there’s no towel hook outside the shower. Several electrical outlets are not working. Gardeners should operate earlier to avoid disturbing guests on their balconies. To improve efficiency and reduce errors due to language barriers, the hotel should implement an in-room dining app on iPads instead of relying on WhatsApp for orders. Restaurant staff must promptly clean spills and pay closer attention to details, rather than repeatedly ignoring them. The hotel is breathtaking, but it must employ competent, capable staff. The Dominican Republic’s reputation for subpar customer service and quality demands that business owners prioritize excellence to protect their brand. Skimping on this is unacceptable for a property of this caliber. While there are additional concerns, I’ll stop here. Acknowledging the hotel’s recent opening, there’s still significant room for improvement.

The staff requires enhanced training in quality customer service and retention strategies, emphasizing immediate resolution of issues rather than just apologies. The shower hose was installed incorrectly, rendering it non-functional, and there’s no towel hook outside the shower. Several electrical outlets are not working. Gardeners should operate earlier to avoid disturbing guests on their balconies. To improve efficiency and reduce errors due to language barriers, the hotel should implement an in-room dining app on iPads instead of relying on WhatsApp for orders. Restaurant staff must promptly clean spills and pay closer attention to details, rather than repeatedly ignoring them. The hotel is breathtaking, but it must employ competent, capable staff. The Dominican Republic’s reputation for subpar customer service and quality demands that business owners prioritize excellence to protect their brand. Skimping on this is unacceptable for a property of this caliber. While there are additional concerns, I’ll stop here. Acknowledging the hotel’s recent opening, there’s still significant room for improvement.

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10

Juan Carlos

28. sep. 2026

·

Overnattede 1 nat

Muy bonito hotel. Pero si mejoraría el AC. No enfría tanto las habitaciones.

Muy bonito hotel. Pero si mejoraría el AC. No enfría tanto las habitaciones.

10

Froilan

10. aug. 2026

·

Overnattede 4 nætter

The best hotel in Punta cana

The best hotel in Punta cana

10

Nicola

31. jul. 2026

·

Overnattede 10 nætter

Hier ist eine höfliche, ehrliche und gut formulierte Bewertung auf Deutsch: Insgesamt hatten wir einen schönen Aufenthalt. Das Zimmer war modern, sauber und sehr schön. Auch der Poolbereich und das Essen haben uns gut gefallen. Die Aussicht vom Zimmer war ebenfalls traumhaft. Leider gab es aber auch einige Punkte, die aus unserer Sicht nicht einem 5-Sterne-Hotel entsprechen. Besonders enttäuschend war der Concierge-Service. Wir wollten einen Ausflug buchen und haben uns beim Concierge erkundigt. Uns wurde gesagt, dass alles organisiert wird. Als wir 1,5 Stunden später am Treffpunkt ankamen, stellten wir fest, dass lediglich die Autofahrt gebucht wurde und nicht der eigentliche Ausflug. Das war sehr ärgerlich. Auch die Reaktionszeit bei Reklamationen war sehr langsam und das Personal wirkte teilweise unorganisiert bzw. nicht gut eingearbeitet. Das Essen war grundsätzlich gut, jedoch wurde die Auswahl nach etwa zehn Tagen eintönig. Die Restaurants bieten sehr ähnliche Gerichte an, sodass man am Ende kaum noch wusste, was man essen soll. Das Meer hat uns ebenfalls etwas enttäuscht. Man kann nur in einer kleinen Bucht baden, und wenn das Wasser nicht klar ist, muss man aufpassen, da man sich leicht an den Steinen die Füße verletzen kann. Fazit: Das Hotel überzeugt mit schönen Zimmern, einem tollen Pool und einer wunderschönen Aussicht. Man merkt jedoch, dass das Hotel noch relativ neu ist und in den Bereichen Service, Organisation und Gastronomie noch Verbesserungspotenzial

Hier ist eine höfliche, ehrliche und gut formulierte Bewertung auf Deutsch: Insgesamt hatten wir einen schönen Aufenthalt. Das Zimmer war modern, sauber und sehr schön. Auch der Poolbereich und das Essen haben uns gut gefallen. Die Aussicht vom Zimmer war ebenfalls traumhaft. Leider gab es aber auch einige Punkte, die aus unserer Sicht nicht einem 5-Sterne-Hotel entsprechen. Besonders enttäuschend war der Concierge-Service. Wir wollten einen Ausflug buchen und haben uns beim Concierge erkundigt. Uns wurde gesagt, dass alles organisiert wird. Als wir 1,5 Stunden später am Treffpunkt ankamen, stellten wir fest, dass lediglich die Autofahrt gebucht wurde und nicht der eigentliche Ausflug. Das war sehr ärgerlich. Auch die Reaktionszeit bei Reklamationen war sehr langsam und das Personal wirkte teilweise unorganisiert bzw. nicht gut eingearbeitet. Das Essen war grundsätzlich gut, jedoch wurde die Auswahl nach etwa zehn Tagen eintönig. Die Restaurants bieten sehr ähnliche Gerichte an, sodass man am Ende kaum noch wusste, was man essen soll. Das Meer hat uns ebenfalls etwas enttäuscht. Man kann nur in einer kleinen Bucht baden, und wenn das Wasser nicht klar ist, muss man aufpassen, da man sich leicht an den Steinen die Füße verletzen kann. Fazit: Das Hotel überzeugt mit schönen Zimmern, einem tollen Pool und einer wunderschönen Aussicht. Man merkt jedoch, dass das Hotel noch relativ neu ist und in den Bereichen Service, Organisation und Gastronomie noch Verbesserungspotenzial

10

Ana

11. jul. 2026

·

Overnattede 2 nætter

Nice property.

Nice property.

10

Laura Amelia

28. jun. 2026

·

Overnattede 4 nætter

Great service, clean rooms and beautiful facilities.

Great service, clean rooms and beautiful facilities.

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Alt hvad du behøver at vide for et problemfrit check-in.

Indtjekning

Udtjekning

Fra 16:00 til 23:59

Før 11:00

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Yderligere politikker og oplysninger om denne ejendom.

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Priser for kommende datoer

oktober 2026

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30	31 $313

november 2026

Billigere

Dyrere

Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.

Priser i USD for 2 gæster opdateres dagligt.

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.

Indtjekning skal udføres af en person, på mindst 18 år.

Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig

Reservationer er påkrævet for golftider, massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette resort inden ankomst via kontaktoplysningerne på reservationsbekræftelsen.
Den samlede pris for ophold den 25. december inkluderer et gebyr for en obligatorisk gallamiddag juledag
Den samlede pris for ophold den 24. december inkluderer et gebyr for en obligatorisk gallamiddag juleaften
Den samlede pris for ophold den 31. december inkluderer et gebyr for en obligatorisk gallamiddag nytårsaften
Den samlede pris for ophold den 1. januar inkluderer et gebyr for en obligatorisk gallamiddag nytårsdag
Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
Gæster kan få adgang til deres værelser med en mobilenhed.

Gebyr for morgenmad tilberedt efter bestilling: Mellem 630 og 2016 DOP for voksne og mellem 630 og 882 DOP for børn (cirkapriser)
Tillægsgebyr for kæledyr: DOP 16000 pr. kæledyr pr. ophold
Der opkræves ikke gebyrer for servicedyr

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.