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Hotel Kaiserin Elisabeth

266 USD

/natt

Gj.snitt. for september

Hotel Kaiserin Elisabeth - Image 1

Hotel Kaiserin Elisabeth - Rom

Hotel Kaiserin Elisabeth - Rom

Hotel Kaiserin Elisabeth - Restaurant

Hotel Kaiserin Elisabeth - Bad

Priser for Hotel Kaiserin Elisabeth

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266 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Hotel Kaiserin Elisabeth er prisen per natt i gjennomsnitt 176 USD i den billigste måneden (februar) og 304 USD i den dyreste måneden (desember), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Hotel Kaiserin Elisabeth etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	179 USD
februar	176 USD
mars	202 USD
april	238 USD
mai	278 USD
juni	264 USD
juli	200 USD
august	198 USD
september	266 USD
oktober	239 USD
november	242 USD
desember	304 USD

Dyreste: desember (ca. 304 USD)

Billigste: februar (ca. 176 USD)

Om denne eiendommen

Dra nytte av stedets fasiliteter, som wi-fi (inkludert), concierge-tjenester og gavebutikk/kiosk. Dette hotellet tilbyr også peis i lobbyen og bankettsal.

Parkering
Flyplasstransport
Forretningssenter
Romservice
Turistinformasjon
Renseri

Beliggenhet

Weihburggasse 3, Wien, Østerrike

Kärntner Strasse (0.1 miles)

Graben (0.1 miles)

Stephansplatz (0.1 miles)

Stefansdomen (0.1 miles)

Haas Haus (0.1 miles)

Mozarthaus Vienna (0.2 miles)

Mer stedsinformasjon

Romalternativer

10

Dobbeltrom – superior

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 3

388 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

11

Dobbeltrom

Romdetaljer

1 Dobbeltseng

Sover 3

215 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

6

Enkeltrom

Romdetaljer

1 Enkeltseng

161 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

Gjesteomtaler av Hotel Kaiserin Elisabeth

9.2

Supert

basert på 1 140 verifiserte omtaler

Hvem bor her?

Business

16%

Par

42%

Familie

16%

Grupper

6%

Alene

17%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

Hotel Kaiserin Elisabeth får skryt for sin fantastiske sentrale beliggenhet ved Stephansplatz, imøtekommende personale, tradisjonell sjarm og komfortable rom. Det gjør det enkelt å gå til severdigheter, butikker og transport samtidig som man nyter et rolig og godt vedlikeholdt utgangspunkt.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

Hotel Kaiserin Elisabeth får skryt for sin fantastiske sentrale beliggenhet ved Stephansplatz, imøtekommende personale, tradisjonell sjarm og komfortable rom. Det gjør det enkelt å gå til severdigheter, butikker og transport samtidig som man nyter et rolig og godt vedlikeholdt utgangspunkt.

Rommene er ofte romslige og stille hvis de vender mot gårdsplassen, men noen enkeltrom er små eller har begrenset utsikt, og noen gjester nevnte myke madrasser eller puter. Frokosten er bredt verdsatt for kvalitet og variasjon, men noen få fant utvalget eller verdien skuffende. Vanlige ulemper inkluderer tidlig morgenstøy fra gatelivet, sporadiske problemer med aircondition og det hyppige fraværet av vannkoker på rommet. Forvent klassisk og godt drevet overnatting med gammel Wien-karakter.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Fasilitetene er begrenset: flere gjester nevner ingen bar eller restaurant på stedet og ingen treningsstudio; parkering er utenfor hotellet med hotellrabatt. Heisen og en liten gavebutikk er nevnt, men generelt er fasilitetene grunnleggende.

Relaterte gjesteomtaler

10

Joowhi

6. mars 2022

·

Overnattet 1 natt

1인실 이용했습니다, 위치 대비 가격이 매우 만족스러우며 주차장이 도보 5분 거리에 있지만 할인권을 제공해줍니다.

1인실 이용했습니다, 위치 대비 가격이 매우 만족스러우며 주차장이 도보 5분 거리에 있지만 할인권을 제공해줍니다.

10

Lewis

16. jan. 2026

·

Overnattet 2 netter

The location was amazing. It is right off of the main city centre strip and maybe a 30 second walk from the St Stephen's cathedral. The lobby itself is worth a visit. Clean, spotless, sleek. It has a lovely atmosphere as soon as you come inside. The staff at the front desk were helpful, and polite, and spoke fantastic english. They took our luggage until check in, allowing us to explore the city. They answered all of our questions, and looked after the room key each time we went out. The lift to the room is right by reception - very easily to locate and allows getting to the room to be a very quick experience. The room itself is lovely. An excellent shower, comfortable bed, big pillows, minibar, and a window that opens properly allowing fresh air. I will recommend this hotel to anybody who is going to visit Vienna.

The location was amazing. It is right off of the main city centre strip and maybe a 30 second walk from the St Stephen's cathedral. The lobby itself is worth a visit. Clean, spotless, sleek. It has a lovely atmosphere as soon as you come inside. The staff at the front desk were helpful, and polite, and spoke fantastic english. They took our luggage until check in, allowing us to explore the city. They answered all of our questions, and looked after the room key each time we went out. The lift to the room is right by reception - very easily to locate and allows getting to the room to be a very quick experience. The room itself is lovely. An excellent shower, comfortable bed, big pillows, minibar, and a window that opens properly allowing fresh air. I will recommend this hotel to anybody who is going to visit Vienna.

10

Simona

5. jan. 2023

·

Overnattet 19 361 netter

Hotel centralissimo e con stazione metro a 2 min. Camera spaziosa, ottima la pulizia . Colazione sufficiente, niente di particolarmente notevole ma ben servita su tovagliato e stoviglie in argento. Piacevolmente accolti da Michele di grande disponibilità e competenza. Ogni richiesta sempre piacevolmente soddisfatta. Al momento non disponibile il servizio bar nell’accogliente sala comune, un peccato!

Hotel centralissimo e con stazione metro a 2 min. Camera spaziosa, ottima la pulizia . Colazione sufficiente, niente di particolarmente notevole ma ben servita su tovagliato e stoviglie in argento. Piacevolmente accolti da Michele di grande disponibilità e competenza. Ogni richiesta sempre piacevolmente soddisfatta. Al momento non disponibile il servizio bar nell’accogliente sala comune, un peccato!

10

Tim

7. aug. 2023

·

Overnattet 3 netter

Right in the heart of downtown of Vienna. Most everything we did we were able to walk to (or < 12-15 min). Small, personal. Nice beds and bathrooms. Only downside was no exercise room, but we walked so much seeing the town I guess that made up for it

Right in the heart of downtown of Vienna. Most everything we did we were able to walk to (or < 12-15 min). Small, personal. Nice beds and bathrooms. Only downside was no exercise room, but we walked so much seeing the town I guess that made up for it

10

Rita

5. juni 2023

·

Overnattet 2 netter

Beautiful hotel, comfortable room. Fabulous location. Staff helpful with dining options and reservations. Off-site parking with hotel discount.

Beautiful hotel, comfortable room. Fabulous location. Staff helpful with dining options and reservations. Off-site parking with hotel discount.

10

Wilhelm

24. feb. 2023

·

Overnattet 2 netter

Sehr stilvolles Hotel mit sehr freundlichem Personal. Check-in incl. Parkplatzfrage wurde bestens abgewickelt. Dem Wunsch nach einem ruhigen Zimmer wurde entsprochen.

Sehr stilvolles Hotel mit sehr freundlichem Personal. Check-in incl. Parkplatzfrage wurde bestens abgewickelt. Dem Wunsch nach einem ruhigen Zimmer wurde entsprochen.

2

Deborah

24. aug. 2023

·

Overnattet 3 netter

It advertises on site parking and parking was a half mile away. It advertises free breakfast but there was none.

It advertises on site parking and parking was a half mile away. It advertises free breakfast but there was none.

10

Bo

29. okt. 2022

·

Overnattet 4 netter

Välbeläget och bra hotell med trevlig personal och utmärkt frukost. Det enda vi saknade var en bar.

Välbeläget och bra hotell med trevlig personal och utmärkt frukost. Det enda vi saknade var en bar.

10

Thien

20. okt. 2025

·

Overnattet 4 netter

We really enjoyed the hotel and especially the location. The room was spacious and clean with good amenities. The only issue was that the beds sag a bit from age but they were still decent. I would stay here again. The staff was also polite and helpful. The gift shop in the hotel is great too.

We really enjoyed the hotel and especially the location. The room was spacious and clean with good amenities. The only issue was that the beds sag a bit from age but they were still decent. I would stay here again. The staff was also polite and helpful. The gift shop in the hotel is great too.

6

Paula

10. juni 2025

·

Overnattet 4 netter

The staff was okay but not very helpful. The room was strange. Big room with one tiny single bed . Linens and pillows were excellent. The bathroom had a lovely tub, sink and bidet but no toilet. The toilet was across the room in a tiny closet without enough room to sit comfortably on the toilet. It had a strong door closer so leaving the door open was not an option! Ridiculous! No bar or restaurant onsite so I ran up a bit of a bill at the minibar

The staff was okay but not very helpful. The room was strange. Big room with one tiny single bed . Linens and pillows were excellent. The bathroom had a lovely tub, sink and bidet but no toilet. The toilet was across the room in a tiny closet without enough room to sit comfortably on the toilet. It had a strong door closer so leaving the door open was not an option! Ridiculous! No bar or restaurant onsite so I ran up a bit of a bill at the minibar

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Renheten får hyppig ros, med mange som beskriver rommene og fellesområdene som plettfrie og husholdningen som rask til å svare. Noen bemerket mugglukt, slitte tepper i gangene eller inkonsekvent daglig rengjøring.

Relaterte gjesteomtaler

6

Michael

15. okt. 2025

·

Overnattet 7 netter

Wurde nicht jeden Tag gereinigt

Wurde nicht jeden Tag gereinigt

4

John

18. des. 2025

·

Overnattet 2 netter

Room was overpriced and small. The carpets and bathroom, as weĺl as the hallway outside of it smelled of mildew and mold. There were water stains on the hall carpets. Female front desk staff impolite.

Room was overpriced and small. The carpets and bathroom, as weĺl as the hallway outside of it smelled of mildew and mold. There were water stains on the hall carpets. Female front desk staff impolite.

10

Lewis

16. jan. 2026

·

Overnattet 2 netter

The location was amazing. It is right off of the main city centre strip and maybe a 30 second walk from the St Stephen's cathedral. The lobby itself is worth a visit. Clean, spotless, sleek. It has a lovely atmosphere as soon as you come inside. The staff at the front desk were helpful, and polite, and spoke fantastic english. They took our luggage until check in, allowing us to explore the city. They answered all of our questions, and looked after the room key each time we went out. The lift to the room is right by reception - very easily to locate and allows getting to the room to be a very quick experience. The room itself is lovely. An excellent shower, comfortable bed, big pillows, minibar, and a window that opens properly allowing fresh air. I will recommend this hotel to anybody who is going to visit Vienna.

The location was amazing. It is right off of the main city centre strip and maybe a 30 second walk from the St Stephen's cathedral. The lobby itself is worth a visit. Clean, spotless, sleek. It has a lovely atmosphere as soon as you come inside. The staff at the front desk were helpful, and polite, and spoke fantastic english. They took our luggage until check in, allowing us to explore the city. They answered all of our questions, and looked after the room key each time we went out. The lift to the room is right by reception - very easily to locate and allows getting to the room to be a very quick experience. The room itself is lovely. An excellent shower, comfortable bed, big pillows, minibar, and a window that opens properly allowing fresh air. I will recommend this hotel to anybody who is going to visit Vienna.

10

Leonard

22. apr. 2025

·

Overnattet 5 netter

Uncrowded, smallish and quiet (we requested a back room) traditional Viennese styled and furnished hotel with modern amenities and attentive and very helpful Staff away just steps away from St. Stephens Square and the Underground, tram stops and many/shops/restaurants. Excellent breakfast buffet, a large, quiet and beautifully furnished off-lobby lounge area and, in our room, an unusually large and well-equipped bathroom. Some of the corridor carpets show wear, and if that detail would trouble you, then look for a modern styled non-traditional hotel.

Uncrowded, smallish and quiet (we requested a back room) traditional Viennese styled and furnished hotel with modern amenities and attentive and very helpful Staff away just steps away from St. Stephens Square and the Underground, tram stops and many/shops/restaurants. Excellent breakfast buffet, a large, quiet and beautifully furnished off-lobby lounge area and, in our room, an unusually large and well-equipped bathroom. Some of the corridor carpets show wear, and if that detail would trouble you, then look for a modern styled non-traditional hotel.

10

Brian

8. nov. 2025

·

Overnattet 7 netter

Very clean hotel. Friendly staff and helpful.

Very clean hotel. Friendly staff and helpful.

10

yury

13. okt. 2025

·

Overnattet 3 netter

The best hotel we ever stay. Great location, Very clean, great breakfast.

The best hotel we ever stay. Great location, Very clean, great breakfast.

10

Malgorzata

14. juni 2025

·

Overnattet 3 netter

Very elegant hotel. Clean, excellent location and beautiful breakfast.

Very elegant hotel. Clean, excellent location and beautiful breakfast.

10

Christina

23. juni 2025

·

Overnattet 4 netter

Fabulous hotel in the heart of Vienna. We were truly blown away by the location and by how clean the rooms were! Housekeeping was phenomenal and this hotel was spotless. Highly recommend!

Fabulous hotel in the heart of Vienna. We were truly blown away by the location and by how clean the rooms were! Housekeeping was phenomenal and this hotel was spotless. Highly recommend!

8

JAMES

2. apr. 2025

·

The location was fantastic- just off the Stephansplatz and near the U-bahn. Close to the Opera. The price was good for the location. Breakfast was good to very good. The room was nice. It had a very slight musty odor but was clean.

The location was fantastic- just off the Stephansplatz and near the U-bahn. Close to the Opera. The price was good for the location. Breakfast was good to very good. The room was nice. It had a very slight musty odor but was clean.

10

Eva

24. nov. 2025

·

Overnattet 3 netter

The room was perfectly clean within the whole stay, every member of staff we dealt with was kindly respectful and helpful. The small problem in the bathroom was immediately repaired. We felt ourself welcomed. Thank you.

The room was perfectly clean within the whole stay, every member of staff we dealt with was kindly respectful and helpful. The small problem in the bathroom was immediately repaired. We felt ourself welcomed. Thank you.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er ofte romslige, komfortable og tradisjonelt innredet, med noen stille alternativer mot gårdsplassen og store bad. Rapporterte ulemper inkluderer noen små eller mørke rom, myke eller nedslitte senger/puter og sporadiske problemer med AC eller ventilasjon.

Relaterte gjesteomtaler

10

David

24. des. 2022

·

Overnattet 19 349 netter

Lovely hotel, quite old-fashioned in operation (have to hand key in every time you go out), but lovely staff, great location, and the superior double was a huge room with separate clothing store/wardrobe room, big bathroom, comfy sofa, large bed. If I visit Vienna again, would happily stay here again.

Lovely hotel, quite old-fashioned in operation (have to hand key in every time you go out), but lovely staff, great location, and the superior double was a huge room with separate clothing store/wardrobe room, big bathroom, comfy sofa, large bed. If I visit Vienna again, would happily stay here again.

10

Alexander

7. okt. 2023

·

Overnattet 2 netter

A nice old building in a central location. Our room was fortunately quiet facing the courtyard as aircon did not work at all and with closed windows it was too hot. Breakfast and wifi are good. One physical key that one needs to leave at reception is bizarre.

A nice old building in a central location. Our room was fortunately quiet facing the courtyard as aircon did not work at all and with closed windows it was too hot. Breakfast and wifi are good. One physical key that one needs to leave at reception is bizarre.

10

SORA

22. jan. 2025

·

Overnattet 4 netter

Room was large leather than I expected. Bed was also very comfortable.I think Hotel is placed very convenience such Shopping and easy to go main area. This is super comfortable hotel.

Room was large leather than I expected. Bed was also very comfortable.I think Hotel is placed very convenience such Shopping and easy to go main area. This is super comfortable hotel.

10

Paul

23. sep. 2025

·

Overnattet 3 netter

We stayed here for 3 nights and it was fantastic. The staff, facilities and location were all first class …. and that was not to mention the size of our room. Breakfast was lovely and set you up for the day. If visiting Vienna again there is no doubt where we would stay.

We stayed here for 3 nights and it was fantastic. The staff, facilities and location were all first class …. and that was not to mention the size of our room. Breakfast was lovely and set you up for the day. If visiting Vienna again there is no doubt where we would stay.

6

Bagrat

13. apr. 2025

·

Overnattet 1 natt

The bed was very small. Like a couch

The bed was very small. Like a couch

6

Christine

4. aug. 2023

·

Overnattet 3 netter

The air conditioning was making noise all through the night and you were able to hear the units from other rooms as well. As I was checking out this morning, somebody was talking about it to the front desk and I added that the same thing happened to me and the front desk said yes that does happen. It should not happen.

The air conditioning was making noise all through the night and you were able to hear the units from other rooms as well. As I was checking out this morning, somebody was talking about it to the front desk and I added that the same thing happened to me and the front desk said yes that does happen. It should not happen.

10

Thien

20. okt. 2025

·

Overnattet 4 netter

We really enjoyed the hotel and especially the location. The room was spacious and clean with good amenities. The only issue was that the beds sag a bit from age but they were still decent. I would stay here again. The staff was also polite and helpful. The gift shop in the hotel is great too.

We really enjoyed the hotel and especially the location. The room was spacious and clean with good amenities. The only issue was that the beds sag a bit from age but they were still decent. I would stay here again. The staff was also polite and helpful. The gift shop in the hotel is great too.

10

Astrid

12. okt. 2025

·

Overnattet 3 netter

God seng, god frokost, perfekt beliggenhet! Dårlig ventilasjon på rommet.

God seng, god frokost, perfekt beliggenhet! Dårlig ventilasjon på rommet.

8

Noela

1. sep. 2025

·

Overnattet 2 netter

Very conveniently located to all key sites I would recommend staying at the Kaiserin Elisabeth but would suggest that you verify the room you are getting. When I arrived I was given a room with a window that did not have clear glass and looked into an air shaft that was uber dark. It took 3 tries to get a proper room.

Very conveniently located to all key sites I would recommend staying at the Kaiserin Elisabeth but would suggest that you verify the room you are getting. When I arrived I was given a room with a window that did not have clear glass and looked into an air shaft that was uber dark. It took 3 tries to get a proper room.

6

Barbara

12. mai 2025

·

Overnattet 3 netter

The mattress on my bed was in very poor condition. The front desk staff claimed they’d fixed a problem with the slats under the mattress. Didn’t fix the problem at all. I felt like I was in a pit. I ended up putting my head at the foot of the bed and this helped.

The mattress on my bed was in very poor condition. The front desk staff claimed they’d fixed a problem with the slats under the mattress. Didn’t fix the problem at all. I felt like I was in a pit. I ended up putting my head at the foot of the bed and this helped.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Servicen er bredt rost som hyggelig, profesjonell og imøtekommende, med hjelpsom concierge, bagasjeoppbevaring og rask assistanse. Noen gjester rapporterte om feil som uhøflige møter, feil nøkkelutlevering eller treg løsning av problemer.

Relaterte gjesteomtaler

4

John

18. des. 2025

·

Overnattet 2 netter

Room was overpriced and small. The carpets and bathroom, as weĺl as the hallway outside of it smelled of mildew and mold. There were water stains on the hall carpets. Female front desk staff impolite.

Room was overpriced and small. The carpets and bathroom, as weĺl as the hallway outside of it smelled of mildew and mold. There were water stains on the hall carpets. Female front desk staff impolite.

10

Lewis

16. jan. 2026

·

Overnattet 2 netter

The location was amazing. It is right off of the main city centre strip and maybe a 30 second walk from the St Stephen's cathedral. The lobby itself is worth a visit. Clean, spotless, sleek. It has a lovely atmosphere as soon as you come inside. The staff at the front desk were helpful, and polite, and spoke fantastic english. They took our luggage until check in, allowing us to explore the city. They answered all of our questions, and looked after the room key each time we went out. The lift to the room is right by reception - very easily to locate and allows getting to the room to be a very quick experience. The room itself is lovely. An excellent shower, comfortable bed, big pillows, minibar, and a window that opens properly allowing fresh air. I will recommend this hotel to anybody who is going to visit Vienna.

The location was amazing. It is right off of the main city centre strip and maybe a 30 second walk from the St Stephen's cathedral. The lobby itself is worth a visit. Clean, spotless, sleek. It has a lovely atmosphere as soon as you come inside. The staff at the front desk were helpful, and polite, and spoke fantastic english. They took our luggage until check in, allowing us to explore the city. They answered all of our questions, and looked after the room key each time we went out. The lift to the room is right by reception - very easily to locate and allows getting to the room to be a very quick experience. The room itself is lovely. An excellent shower, comfortable bed, big pillows, minibar, and a window that opens properly allowing fresh air. I will recommend this hotel to anybody who is going to visit Vienna.

10

David H

13. nov. 2024

·

Overnattet 6 netter

Great hotel close to everything. The front desk staff were friendly and very helpful with directions and booking tickets.

Great hotel close to everything. The front desk staff were friendly and very helpful with directions and booking tickets.

10

Patricia

9. juli 2024

·

Overnattet 3 netter

Staff was wonderfully accommodating and pleasant.’

Staff was wonderfully accommodating and pleasant.’

10

Adeem

9. nov. 2025

·

Overnattet 2 netter

I had a very pleasant stay at Kaiserin Elizabeth Hotel Vienna! Perfect location in the heart of the city centre, with a very nice staff who deserves a golden star for their kindness! Definitely will be chosen once again for my upcoming visit to Vienna! Thank you so much for everything!

I had a very pleasant stay at Kaiserin Elizabeth Hotel Vienna! Perfect location in the heart of the city centre, with a very nice staff who deserves a golden star for their kindness! Definitely will be chosen once again for my upcoming visit to Vienna! Thank you so much for everything!

10

Adeem

9. nov. 2025

·

Overnattet 4 netter

Lovely staff and great location! Highly recommended!

Lovely staff and great location! Highly recommended!

10

Alvin

30. des. 2025

·

Overnattet 2 netter

The staff were just super! Customer service — very friendly, helping with a smile, always ready with solutions, and very approachable!

The staff were just super! Customer service — very friendly, helping with a smile, always ready with solutions, and very approachable!

10

Antonia

30. juni 2024

·

Overnattet 3 netter

Personeel was erg vriendelijk. In verband met een dagtour moesten we de metro om 07.15 uur hebben. Ontbijt aanvang was 07.00 uur. Ik had gevraagd of we 15 minuten eerder al konden ontbijten. Dat was geen enkel probleem. Dat noem ik nog eens services! Hotel ligt midden in het centrum. Metro ligt 5 minuten lopen vanaf het hotel. De kamer zag er verzorgt en netjes uit. Openbaar vervoer is goed geregeld.

Personeel was erg vriendelijk. In verband met een dagtour moesten we de metro om 07.15 uur hebben. Ontbijt aanvang was 07.00 uur. Ik had gevraagd of we 15 minuten eerder al konden ontbijten. Dat was geen enkel probleem. Dat noem ik nog eens services! Hotel ligt midden in het centrum. Metro ligt 5 minuten lopen vanaf het hotel. De kamer zag er verzorgt en netjes uit. Openbaar vervoer is goed geregeld.

10

Nicholas

23. nov. 2025

·

Overnattet 2 netter

Wonderful hotel, with excellent and highly professional service

Wonderful hotel, with excellent and highly professional service

4

Anne

7. juli 2023

·

Overnattet 3 netter

The breakfast was abundant. However, there were two issues with our stay: 1. Our air conditioning leaked directly into the room. Housekeeping knew as a towel was placed on the floor to soak up the water. yet nothing was done to fix it. 2. Only half of our laundry was returned. When we reported it at 8pm, we were told nothing could be done until the duty manager arrived at 7am the next day. When we spoke with the duty manager at 7am the next day, he said nothing could be done until 8am, when laundry opened. Therefore, we were leaving at 730am without all of our laundry. Yet, we were asked to pay our laundry bill. When we declined as we hadn't received all our laundry, the duty manager became strident saying there was nothing he could do. They finally found our laundry later that day and sent it to the next hotel; however, how the situation was managed from 8pm-730am was disappointing and unprofessional.

The breakfast was abundant. However, there were two issues with our stay: 1. Our air conditioning leaked directly into the room. Housekeeping knew as a towel was placed on the floor to soak up the water. yet nothing was done to fix it. 2. Only half of our laundry was returned. When we reported it at 8pm, we were told nothing could be done until the duty manager arrived at 7am the next day. When we spoke with the duty manager at 7am the next day, he said nothing could be done until 8am, when laundry opened. Therefore, we were leaving at 730am without all of our laundry. Yet, we were asked to pay our laundry bill. When we declined as we hadn't received all our laundry, the duty manager became strident saying there was nothing he could do. They finally found our laundry later that day and sent it to the next hotel; however, how the situation was managed from 8pm-730am was disappointing and unprofessional.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Fantastisk sentral beliggenhet: steiner unna Stephansplatz, U-Bahn, butikker og store severdigheter, og de fleste steder er innen gangavstand. Beliggenheten kan føre til tidlig morgenstøy fra gatelivet i noen rom mot gaten, men det er enkel tilgang for taxi og transport.

Relaterte gjesteomtaler

10

Günther

10. nov. 2024

·

Overnattet 1 natt

Im Zentrum der Stadt, Fußgängerzone ums Eck; U-Bahn 150m entfernt- gute Anbindung an Hauptbahnhof

Im Zentrum der Stadt, Fußgängerzone ums Eck; U-Bahn 150m entfernt- gute Anbindung an Hauptbahnhof

10

Ella

19. nov. 2025

·

Overnattet 3 netter

Great location, walking distance to all major attractions and shopping. Traditional Vienna style hotel, friendly staff.

Great location, walking distance to all major attractions and shopping. Traditional Vienna style hotel, friendly staff.

10

Lisa

21. sep. 2023

·

Overnattet 4 netter

Great location within walking distance to many cathedrals, concerts, Hofburg Palace and great restaurants. Very busy plaza (Stephansplatz) a few steps away, but rooms are extremely quiet!

Great location within walking distance to many cathedrals, concerts, Hofburg Palace and great restaurants. Very busy plaza (Stephansplatz) a few steps away, but rooms are extremely quiet!

10

Marco

17. apr. 2025

·

Overnattet 3 netter

Impossible to beat central location in the heart of the Innere Stadt. Wonderful rooms, good standard and the attitude and overall behaviour of the staff was exemplary. The matrass is always an individual thing, for us it was too soft and same for the pillows. But besides this subjective point all objectives are very much perfect.

Impossible to beat central location in the heart of the Innere Stadt. Wonderful rooms, good standard and the attitude and overall behaviour of the staff was exemplary. The matrass is always an individual thing, for us it was too soft and same for the pillows. But besides this subjective point all objectives are very much perfect.

10

Sharon

6. mars 2025

·

Overnattet 3 netter

Wonderful staff. Breakfast was good. Room and bathroom were the biggest we stayed in on our month long trip. We walked to most sights and the Underground was a block away for other sights. Our only complaint was that delivery/trash trucks came by early (they needed to as it was the only time they could access the pedestrian area). Taxi was able to come within 100 feet of front door

Wonderful staff. Breakfast was good. Room and bathroom were the biggest we stayed in on our month long trip. We walked to most sights and the Underground was a block away for other sights. Our only complaint was that delivery/trash trucks came by early (they needed to as it was the only time they could access the pedestrian area). Taxi was able to come within 100 feet of front door

10

Lewis

16. jan. 2026

·

Overnattet 2 netter

The location was amazing. It is right off of the main city centre strip and maybe a 30 second walk from the St Stephen's cathedral. The lobby itself is worth a visit. Clean, spotless, sleek. It has a lovely atmosphere as soon as you come inside. The staff at the front desk were helpful, and polite, and spoke fantastic english. They took our luggage until check in, allowing us to explore the city. They answered all of our questions, and looked after the room key each time we went out. The lift to the room is right by reception - very easily to locate and allows getting to the room to be a very quick experience. The room itself is lovely. An excellent shower, comfortable bed, big pillows, minibar, and a window that opens properly allowing fresh air. I will recommend this hotel to anybody who is going to visit Vienna.

The location was amazing. It is right off of the main city centre strip and maybe a 30 second walk from the St Stephen's cathedral. The lobby itself is worth a visit. Clean, spotless, sleek. It has a lovely atmosphere as soon as you come inside. The staff at the front desk were helpful, and polite, and spoke fantastic english. They took our luggage until check in, allowing us to explore the city. They answered all of our questions, and looked after the room key each time we went out. The lift to the room is right by reception - very easily to locate and allows getting to the room to be a very quick experience. The room itself is lovely. An excellent shower, comfortable bed, big pillows, minibar, and a window that opens properly allowing fresh air. I will recommend this hotel to anybody who is going to visit Vienna.

10

John

7. juli 2025

·

Overnattet 4 netter

The staff at Hotel Kaiserin Elisabeth was friendly, knowledgeable and kind. The hotel’s location is great, walkable to restaurants, transportation, shopping, and tourist areas. Highly recommend.

The staff at Hotel Kaiserin Elisabeth was friendly, knowledgeable and kind. The hotel’s location is great, walkable to restaurants, transportation, shopping, and tourist areas. Highly recommend.

10

Robert

4. sep. 2025

·

Overnattet 5 netter

An elegant international hotel in the centre of Vienna, walkable to many tourist sights such as the Hofburg and the Opera House.

An elegant international hotel in the centre of Vienna, walkable to many tourist sights such as the Hofburg and the Opera House.

8

Filip

25. des. 2024

·

Overnattet 3 netter

Very nice hotel, clean, perfect location and great breakfast. Very helpful personnel. However, do not take a room facing the street if you want a quiet morning as they start emptying lorries and transporting goods outside the entrance of the hotel at about 06.40 every morning…extremely noisy unfortunately.

Very nice hotel, clean, perfect location and great breakfast. Very helpful personnel. However, do not take a room facing the street if you want a quiet morning as they start emptying lorries and transporting goods outside the entrance of the hotel at about 06.40 every morning…extremely noisy unfortunately.

10

rishi

13. sep. 2025

·

Overnattet 3 netter

Great location

Great location

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Servering

Frokosten får ofte ros for kvalitet, variasjon og wienerbakverk, og mange sier at den ga dem en god start på dagen. Noen gjester fant buffeten begrenset eller ikke verdt prisen, og det er ingen bar/restaurant på stedet.

Relaterte gjesteomtaler

10

Wen-Chi

23. feb. 2026

·

Overnattet 3 netter

櫃台入住體驗很好，櫃臺工作人員很親切，也提供我很多實用的資訊。飯店有空調、電梯最特別的是各地都可以看到Sisi❤️❤️❤️房間非常乾淨，單人房空間雖小但五臟俱全，溫馨又舒適。房門有二道，鑰匙圈設計也很特別。開啟美麗一天的早餐也超棒的，菜色豐富美味，有皇帝煎餅、小紅帽咖啡或熱茶以及各式奧地利特色麵包或蛋糕與點心，奧地利果醬與果汁機，可以用餐到11:00，想要多睡一點也沒問題。

櫃台入住體驗很好，櫃臺工作人員很親切，也提供我很多實用的資訊。飯店有空調、電梯最特別的是各地都可以看到Sisi❤️❤️❤️房間非常乾淨，單人房空間雖小但五臟俱全，溫馨又舒適。房門有二道，鑰匙圈設計也很特別。開啟美麗一天的早餐也超棒的，菜色豐富美味，有皇帝煎餅、小紅帽咖啡或熱茶以及各式奧地利特色麵包或蛋糕與點心，奧地利果醬與果汁機，可以用餐到11:00，想要多睡一點也沒問題。

10

Karen

7. aug. 2024

·

Overnattet 2 netter

The hotel was located in a perfect central area. It was clean and beautiful. The breakfast was phenomenal and the staff could not have been more helpful. I was so happy! It made my day so enjoyable in beautiful Vienna!

The hotel was located in a perfect central area. It was clean and beautiful. The breakfast was phenomenal and the staff could not have been more helpful. I was so happy! It made my day so enjoyable in beautiful Vienna!

8

Debra

18. mai 2023

·

Overnattet 3 netter

The hotel was in a great location and very walkable to all the sights, restaurants & shopping. The metro was nearby. The hotel was clean but the only available toiletry was a squeeze soap for hand, shower gel, shampoo & conditioner. It was almost empty in 2 containers when we arrived and the only thing available. It left my hair a gloppy mess, it was not a conditioner. The breakfast buffet was not the greatest, no scrambled eggs, only toast for gluten free, very limited options for such a nice hotel. Our room was smaller than pictured, we could hardly walk around the 2 chairs in the room to get to the bathroom. Overall a nice hotel but definitely could use some improvements.

The hotel was in a great location and very walkable to all the sights, restaurants & shopping. The metro was nearby. The hotel was clean but the only available toiletry was a squeeze soap for hand, shower gel, shampoo & conditioner. It was almost empty in 2 containers when we arrived and the only thing available. It left my hair a gloppy mess, it was not a conditioner. The breakfast buffet was not the greatest, no scrambled eggs, only toast for gluten free, very limited options for such a nice hotel. Our room was smaller than pictured, we could hardly walk around the 2 chairs in the room to get to the bathroom. Overall a nice hotel but definitely could use some improvements.

10

Rob

6. aug. 2024

·

Overnattet 2 netter

Fantastic Hotel with Attentive Friendly Staff. Very Central Location Next to Stephensplatz. A/C was Amazing in 30 Degree Heat! Lovely Breakfast.

Fantastic Hotel with Attentive Friendly Staff. Very Central Location Next to Stephensplatz. A/C was Amazing in 30 Degree Heat! Lovely Breakfast.

6

YENER

25. aug. 2024

·

Overnattet 1 natt

Due to room not ready, we had to wait 20 minutes at the lobby even if after 15:00 (normal check-in time).We don't like the breakfast buffet. Its under our expectations when we compared with our previous experience in Vien.

Due to room not ready, we had to wait 20 minutes at the lobby even if after 15:00 (normal check-in time).We don't like the breakfast buffet. Its under our expectations when we compared with our previous experience in Vien.

10

Marcis Thaís

23. feb. 2026

·

Overnattet 3 netter

Quartos espaçosos, excelente café da manhã e equipe bastante prestativa.

Quartos espaçosos, excelente café da manhã e equipe bastante prestativa.

10

Heiner

13. okt. 2025

·

Overnattet 2 netter

Gutes Frühstück, sauberes Zimmer, gute Einkaufsmöglichkeiten, sehr freundliches Personal

Gutes Frühstück, sauberes Zimmer, gute Einkaufsmöglichkeiten, sehr freundliches Personal

10

Paula

29. aug. 2025

·

Overnattet 1 natt

Best location ever. Lovely brekkie.

Best location ever. Lovely brekkie.

10

yury

13. okt. 2025

·

Overnattet 3 netter

The best hotel we ever stay. Great location, Very clean, great breakfast.

The best hotel we ever stay. Great location, Very clean, great breakfast.

6

Paula

10. juni 2025

·

Overnattet 4 netter

The staff was okay but not very helpful. The room was strange. Big room with one tiny single bed . Linens and pillows were excellent. The bathroom had a lovely tub, sink and bidet but no toilet. The toilet was across the room in a tiny closet without enough room to sit comfortably on the toilet. It had a strong door closer so leaving the door open was not an option! Ridiculous! No bar or restaurant onsite so I ran up a bit of a bill at the minibar

The staff was okay but not very helpful. The room was strange. Big room with one tiny single bed . Linens and pillows were excellent. The bathroom had a lovely tub, sink and bidet but no toilet. The toilet was across the room in a tiny closet without enough room to sit comfortably on the toilet. It had a strong door closer so leaving the door open was not an option! Ridiculous! No bar or restaurant onsite so I ran up a bit of a bill at the minibar

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10

Park

for 2 uker siden

·

Overnattet 2 netter

위치 최고. 비엔나 중심가 위치. 작지만 전통있고 내공있는 호텔. 오래된 호텔이지만 깨끗하게 단장하여 모든 시설이 만족. 특히, 화장실 샤워실 상태가 최상이고 침구도 좋아서 잠이 잘 왔습니다. 비엔나에 세번째인데 최고의 호텔을 만났습니다

위치 최고. 비엔나 중심가 위치. 작지만 전통있고 내공있는 호텔. 오래된 호텔이지만 깨끗하게 단장하여 모든 시설이 만족. 특히, 화장실 샤워실 상태가 최상이고 침구도 좋아서 잠이 잘 왔습니다. 비엔나에 세번째인데 최고의 호텔을 만났습니다

10

Guilherme

for 3 uker siden

·

Overnattet 3 netter

Hotel com uma localização bem central, facilitando o deslocamento a pé. Grande grande e um bom café de manhã.

Hotel com uma localização bem central, facilitando o deslocamento a pé. Grande grande e um bom café de manhã.

10

Mark

for 4 uker siden

·

Overnattet 4 netter

Wonderful hotel, great staff and very central location

Wonderful hotel, great staff and very central location

10

helene berge

for 4 uker siden

·

Overnattet 3 netter

Veldig sentralt beliggende, rent og luftig rom.

Veldig sentralt beliggende, rent og luftig rom.

10

Martha

15. aug. 2026

·

Overnattet 2 netter

El hotel está super bien ubicado, es muy lindo, el personal amable, como buenos austriacos. El mobiliario también muy bonito y bien cuidado. Limpieza adecuada.

El hotel está super bien ubicado, es muy lindo, el personal amable, como buenos austriacos. El mobiliario también muy bonito y bien cuidado. Limpieza adecuada.

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