Name: Hotel Mercure Wien Westbahnhof
Address: Felberstraße 4, Vienne, AT
Price range: 63 $US–202 $US per night
Rating: 7.85

Ce qu'en disent des voyageurs

À l'hôtel Mercure Wien Westbahnhof, les voyageurs apprécient régulièrement son excellent emplacement à côté de la gare de Westbahnhof et son rapport qualité-prix raisonnable, tout en notant que les chambres sont parfois datées et petites, avec des équipements limités et, pendant les mois plus chauds, une climatisation faible ou inexistante.

Le service est généralement aimable, mais on note parfois des problèmes comme un enregistrement lent, des réponses peu utiles ou des retards au bar. Les salles de bains et certaines installations montrent des signes d'usure, tandis que le petit-déjeuner est souvent salué pour sa qualité, bien que son prix puisse paraître élevé. Attendez-vous à un hébergement simple et bien situé, idéal pour un court séjour.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le bar sur place est considéré comme agréable, bien que certains aient trouvé le service lent ou l'heure de fermeture trop précoce ; les prix des boissons peuvent sembler élevés. L'hôtel propose un parking couvert, mais l'entrée est étroite pour les véhicules plus grands.

Avis de voyageur à ce sujet

8

Heidemarie

3 déc. 2023

·

A séjourné 3 nuits

Leider war die Heizung ausgeschalten und das Fenster Gekippt. Saukalt! Das Senderangebot im Fernsehen lässt zu wünschen übrig. Bei allen mir bekannten Hotels kann man sein Gepäck vor dem Haus ausladen und einchecken. In diesem Fall hat uns das 2x € 35.- Strafe gekostet. Danke Herr Bürgermeister für die Gastfreudschaft in Wien! Ansonsten alles ok. Lg

8

Luca

30 juin 2025

·

A séjourné 5 nuits

Buona sistemazione , ottima posizione per i collegamenti e nelle vicinanze diversi ristoranti e negozi. L’albergo è carino , le camere sono funzionali magari con uno stilo anni 70. Buoni i servizi ( bar, area fumatori, macchinette per bibite e snack)

8

Robert

22 mars 2024

·

A séjourné 1 nuit

Die Tiefgaragen-ein/ausfahrt ist für größere Autos sehr klein. (Mazda CX-5)

8

Shigeki

28 oct. 2024

·

A séjourné 1 nuit

古いからしょうがないけどエレベーターやドアロックなどもっと新しくするといい

8

Ritzo

24 avr. 2023

·

A séjourné 4 nuits

Gemakkelijk aan te rijden. Prima plek dichtbij mooie winkelstraat en goede Metroverbinding. Parkeren in Wenen is duur maar hotel biedt betaalbare plek in garage onder het gebouw. Behoorlijk restaurant.

6

Elliot

29 mai 2025

·

A séjourné 2 nuits

Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm.

8

Johann

18 févr. 2025

·

A séjourné 1 nuit

Die Getränke an der Bar zu teuer

8

Martina

20 nov. 2025

·

A séjourné 3 nuits

Frühstückspersonal und Bar keine Beanstandungen. Dennoch konnte ich nicht verstehen das eine Frage nach einem Blumenstrauß in 2 Tagen zu bestellen nicht möglich war da es von diesem vom Haus nicht gemacht wird . Da wir ein Preiswertes Zimmer hatten gab es nur den Kühlschrank und Wasserkocher so wie Wasser nur gegen Aufpreis von 25,00 Euro.

10

Cobey

13 mai 2023

·

A séjourné 2 nuits

Really happy I chose this place. Everyone was very kind and helpful. It's actually a really nice place. Staff was great. Has a nice little bar. Will try to stay here again next time I'm in Vienna.

8

Ann Michelle

21 févr. 2025

·

A séjourné 4 nuits

Liked everything about the property with the exception of the length of time it took for someone to man the bar

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres et les espaces communs sont généralement propres et bien entretenus. Quelques clients ont signalé des problèmes tels qu'une odeur de fumée persistante ou des cheveux isolés.

Avis de voyageur à ce sujet

8

Sylvia

7 avr. 2023

·

A séjourné 2 nuits

Mein Zimmeer war mit Teppich und nicht das modernste,auch im Bad schon etwas abgenutz aber sauber

6

Stefanie

13 avr. 2025

·

A séjourné 2 nuits

Das Zimmer war leider nicht sauber. Haare auf den Betten und in der Dusche… Dafür war das Zimmer zu teuer.

8

Daniela

23 févr. 2024

·

A séjourné 1 nuit

Super Lage, wir hatten eines der alten Zimmer, waren aber sauber & ruhig

10

Marian P

29 nov. 2025

·

A séjourné 2 nuits

If you are looking for clean, comfortable and quiet at a reasonable cost, stay here. 2 minutes to the Westbahnhof. Its not fancy by more than enough for this traveler.

8

Frederik Michael

10 janv. 2025

·

A séjourné 3 nuits

Top Service. Vielen Dank an das Personal. Die Einrichtung ist etwas in die Jahre gekommen. Dennoch sehr gepflegt und sauber

8

Lesley

25 févr. 2024

·

A séjourné 2 nuits

Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.

10

Daniela

25 sept. 2025

·

A séjourné 4 nuits

Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.

8

Daniela daniel

29 sept. 2023

·

Very clean, small rooms. Only use it to sleep one night. Convenient pick up spot for transfers

10

Annette

10 juil. 2025

·

A séjourné 4 nuits

Das Personal ist sehr hilfsbereit und freundlich. Unterkunft war sauber und es fehlte an nichts. Die Lage am Westbahnhof ist ideal, da man von dort mit den öffentlichen Verkehrsmitteln gut angebunden ist und im Gebäude alle möglichen Geschäfte zum Einkaufen und Essen gibt.

8

Matthias

8 janv. 2023

·

A séjourné 19 364 nuits

Personal freundlich und jederzeit hilfsbereit. Frühstück umfangreich und frisch. Zimmer sind sauber.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement simples et datées, avec des superficies parfois réduites et des équipements limités tels que la climatisation, un réfrigérateur ou une bouilloire dans les catégories inférieures. Le bruit de la rue ou des couloirs peut être gênant pour certains.

Avis de voyageur à ce sujet

6

Martijn

7 janv. 2025

·

A séjourné 3 nuits

Good location but facilities are worn down. Room had locked fridge and no watercooker...

8

Lewis

5 sept. 2025

·

A séjourné 2 nuits

Get what you pay for. A little dated, basic rooms but that’s why it’s the price it is. 5 minute walk to Westbahnhof station, and then 10 minutes on the metro to the city centre. Simple.

6

Graham

5 janv. 2025

·

A séjourné 6 nuits

Just come back staying in this hotel, you get what you pay for tbh. It’s so great for tube, train and tram and main reason I choose it. Staff are great, clean & for a city break ideal. There are some draw backs, the lift motor you can hear in my room, I asked to move to a room at the edge of hotel and this really helped walls are quiet thin so at times can be noisy. I had a superior room and had to unplug lamps as nowhere to charge phones etc so more plug sockets are needed. Room needs updating but ok beds are comfy. We didn’t have breakfast felt 24 euros way to high as you can go into centre and get cheaper breakfast. So all in all great hotel with a few draw backs but every hotel has some issues with some people. Hop this helps.

6

TING YU

1 juin 2025

·

A séjourné 4 nuits

房間沒有空調蠻悶的。房間沒有冰箱超不方便。

4

Rashid

2 sept. 2025

·

A séjourné 2 nuits

Location is good. Property rooms are old and need renovation. Bed mattress old or low quality. Expensive for the quality.

2

Justin

17 juin 2025

·

A séjourné 5 nuits

We booked to stay at the Hotel Mercure Wien Westbahnhof. This is rated 4 stars on most sites. I have stayed at many Mercures in the past and have had lovely stays. When booking this we had to pay extra to have A/C, fridge (needed to put medication in) and a safe. These are called Superior rooms. In Vienna, in summer, you need AC. These rooms are NOT superior and very small and the furniture is dated. When booking, I asked twice to have a walk-in shower due to my disability and was told they would help. I also explained at reception when we arrived they just did not care, and they refused. The shower was not safe and became very slippy. I was unable to use it after the first time. My request to have a walk in the shower due to a disability was ignored. The AC would stop during the night and the room would become very hot. The bed itself was a double. The mattress was very firm & hard and uncomfortable to sleep on. The curtains did not close properly, and they did not block out the light. The walls had a terrible paint job and the carpet had holes in. I asked for a quiet floor, but the room was next to the lift and was very noisy at nighttime. The door had a spy hole with no cover, so light came through at night. They advertise a mini-bar on the booking and website, but there is none. Not ever bottled water in the rooms. This is NOT a 4-star hotel and the rooms they sell has Superior are NOT. This hotel is also NOT disabled-friendly and will ignore all special requests.

8

Jens

8 févr. 2026

·

A séjourné 1 nuit

A hotel with good value for the prices. Well located if proximity to Westbahnhof needed. Yet, Rooms are quite old and the breakfast lacks love.

8

Selin

26 nov. 2025

·

A séjourné 3 nuits

Oda temizdi ama banyolar eskiydi

8

Bruno Dr.

14 sept. 2025

·

A séjourné 1 nuit

Zweckmäßige Lobby, freundliches Personal in der Rezeption. Super Lage neben dem Westbahnhof. Das Bad ist alt, aber sehr sauber Das Hotel ist perfekt für einen Kurzaufenthalt.Preis Leistung stimmen absolut!

6

Kevin

6 juin 2024

·

A séjourné 2 nuits

Bathroom was tiny and cramped. No in room coffee making facilities. Beds very small.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Les commentaires sur le personnel sont mitigés : de nombreux clients les ont trouvés aimables et serviables, mais d'autres ont signalé un enregistrement lent, des réponses peu utiles à leurs demandes ou un personnel irrégulier au bar.

Avis de voyageur à ce sujet

6

Rashid van

22 nov. 2024

·

A séjourné 3 nuits

We hadden betaald voor ontbijt maar receptie zei van niet en dat dit 24,- pppn zou kosten dus zijn we buiten de deur gaan ontbijten op 10 min afstand. Op dag 3 kwamen we er achter dat we wel recht hadden op gratis ontbijt en dat werd ook bevestigd door andere receptie mdw. Nu claim ingediend en afwachten. Hotel heeft schone maar basic kamers, ligt naast station, geen geluidsoverlast maar wel handig station met bus trein metro en 3 etages met winkels en reataurants.

10

Steven

4 août 2025

·

A séjourné 1 nuit

Was very nice and the staff were very friendly. Would stay here again!

2

Justin

17 juin 2025

·

A séjourné 5 nuits

We booked to stay at the Hotel Mercure Wien Westbahnhof. This is rated 4 stars on most sites. I have stayed at many Mercures in the past and have had lovely stays. When booking this we had to pay extra to have A/C, fridge (needed to put medication in) and a safe. These are called Superior rooms. In Vienna, in summer, you need AC. These rooms are NOT superior and very small and the furniture is dated. When booking, I asked twice to have a walk-in shower due to my disability and was told they would help. I also explained at reception when we arrived they just did not care, and they refused. The shower was not safe and became very slippy. I was unable to use it after the first time. My request to have a walk in the shower due to a disability was ignored. The AC would stop during the night and the room would become very hot. The bed itself was a double. The mattress was very firm & hard and uncomfortable to sleep on. The curtains did not close properly, and they did not block out the light. The walls had a terrible paint job and the carpet had holes in. I asked for a quiet floor, but the room was next to the lift and was very noisy at nighttime. The door had a spy hole with no cover, so light came through at night. They advertise a mini-bar on the booking and website, but there is none. Not ever bottled water in the rooms. This is NOT a 4-star hotel and the rooms they sell has Superior are NOT. This hotel is also NOT disabled-friendly and will ignore all special requests.

10

Daniela

25 sept. 2025

·

A séjourné 4 nuits

Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.

10

Annette

10 juil. 2025

·

A séjourné 4 nuits

Das Personal ist sehr hilfsbereit und freundlich. Unterkunft war sauber und es fehlte an nichts. Die Lage am Westbahnhof ist ideal, da man von dort mit den öffentlichen Verkehrsmitteln gut angebunden ist und im Gebäude alle möglichen Geschäfte zum Einkaufen und Essen gibt.

6

refik halit

23 nov. 2025

·

A séjourné 1 nuit

Oda iyi personel samimi değildi

8

Lucia

18 nov. 2025

·

A séjourné 3 nuits

el personal no fue amable

8

David

17 juin 2024

·

A séjourné 1 nuit

Check in was a nightmare. Only one person on duty who looked fairly junior and only had one speed even with several parties waiting. Property could do with a good lick of paint and general refurbishment. It looked and felt very dated.

10

Cobey

13 mai 2023

·

A séjourné 2 nuits

Really happy I chose this place. Everyone was very kind and helpful. It's actually a really nice place. Staff was great. Has a nice little bar. Will try to stay here again next time I'm in Vienna.

8

Ann Michelle

21 févr. 2025

·

A séjourné 4 nuits

Liked everything about the property with the exception of the length of time it took for someone to man the bar

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Son emplacement à côté de la gare de Westbahnhof, avec d'excellentes connexions de métro, de tramway et de bus aéroport, est fréquemment salué, ce qui permet de rejoindre facilement les sites de la ville. Certains clients ont noté le bruit de la circulation lorsque les fenêtres sont ouvertes.

Avis de voyageur à ce sujet

8

Adi

9 juin 2025

·

A séjourné 5 nuits

It was the perfect location for our stay in Vienna!

10

Ewerton L

18 oct. 2025

·

A séjourné 2 nuits

Hotel em excelente localização, próximo ao metrô e com supermercados perto também

10

Claudia

3 juin 2024

·

A séjourné 2 nuits

Great location

8

Wolfgang

25 mars 2025

·

A séjourné 3 nuits

Zentral am Westbahnhof gelegen. Viele U- und Strassenbahnen, schnell zu allen wichtigen Punkten

10

Marian P

29 nov. 2025

·

A séjourné 2 nuits

If you are looking for clean, comfortable and quiet at a reasonable cost, stay here. 2 minutes to the Westbahnhof. Its not fancy by more than enough for this traveler.

8

Alvin

5 mai 2023

·

A séjourné 4 nuits

In such a large city, transportion is key. The hotel is located within 200 m from a metro, tram and train station. The train station has a large mall with many restaurants to choose from and even an Ikea. A Lidl grocery store is across the street. Friendly staff. The lobby is amazing with a replica of a Gustav Klimt mural that is found at the Secession Museum. The room itself is spacious enough, although it looks good but the scale of the furniture doesn' t use the space efficiently. Not enough space to even unpack our backpacks during our 4 day stay. The water pressure is incredible, best shower ever. Again the bathroom looks good, but the lighting is directed on the sink and not toward the face, so shaving and makeup are a guessing game. The A/C was set at 20 C and not very powerful, so the room became warm and we had to open the windows and put some ear plugs to sleep because the street below is super busy and noisy with open windows. The boulevard had 8 car lanes, a tram track and a small park separating traffic. Although the large armoire that holds the fridge is quite deep, the fridge itself is shallow. Instead of a desk is an oval table with no desk lamp. The beds were comfortable but the pillows with a bit deflated. Still it looks goods. We skipped the breakfast as it was pricy.

8

Jens

8 févr. 2026

·

A séjourné 1 nuit

A hotel with good value for the prices. Well located if proximity to Westbahnhof needed. Yet, Rooms are quite old and the breakfast lacks love.

6

Anders

26 janv. 2026

·

A séjourné 3 nuits

Rent och fint med bra faciliteter samt bra läge vid WestBanhof Lite spartanskt och kanske något obekväm säng

8

Michael

19 oct. 2025

·

A séjourné 5 nuits

Excellent location. Accessible to public transportation. Foods and restaurants are all within 5 min. walk. I will use the hotel again..

10

Jinyeong

29 nov. 2025

·

A séjourné 3 nuits

서역 바로 옆에 있어서 대중교통을 이용하기 좋은 위치입니다. 건물이 연식이 있는 만큼 안에 화장실이나 시설이 낡은 느낌이지만 이용하기에 불편함이 없었고 따뜻한 방이여서 좋았습니다.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est largement apprécié pour sa qualité et sa variété, bien que plusieurs clients le jugent coûteux et aient noté quelques petits problèmes occasionnels, comme un manque de tasses ou une qualité de jus variable. Quelques commentaires étaient négatifs.

Avis de voyageur à ce sujet

10

Chris

30 juin 2023

·

A séjourné 4 nuits

I was particularly impressed by the outstanding breakfasts provided.

8

Jose Roberto

28 mai 2025

·

A séjourné 4 nuits

Localização ótima , café manhã muito bom , carpete dos quartos precisa trocar , chuveiro ruim

8

Lutz

23 juin 2025

·

A séjourné 2 nuits

Zimmer entsprach der Kategorie, ur statt des Hockers wäre ein zweiter Stuhl angenehm gewesen. Aber Heißwasserbereiter für ersten Morgenkaffee gern genutzt! Frühstücksbüffet sehr gut--bis auf den "Orangensaft"... und warum gibt es keine Untertassen??

8

Norbert

2 oct. 2023

·

A séjourné 2 nuits

very good location right next to the old Westbahnhof (railway station). Great access to subway, street cars (tram), and busses. Excellent (!) breakfast - best if you come early. A place I can recommend.

8

Miss

30 mars 2023

·

A séjourné 2 nuits

Clean, friendly, great location, good value for money. Only 2 small negatives - would love a kettle in the room - the cafe seemed a bit too formal to get a quick coffee from. One day at breakfast I had to wait 5 mins for cups to be replaced before I could get a drink. Minor inconveniences but slightly frustrating if you're a coffee addict like me.

6

Graham

5 janv. 2025

·

A séjourné 6 nuits

Just come back staying in this hotel, you get what you pay for tbh. It’s so great for tube, train and tram and main reason I choose it. Staff are great, clean & for a city break ideal. There are some draw backs, the lift motor you can hear in my room, I asked to move to a room at the edge of hotel and this really helped walls are quiet thin so at times can be noisy. I had a superior room and had to unplug lamps as nowhere to charge phones etc so more plug sockets are needed. Room needs updating but ok beds are comfy. We didn’t have breakfast felt 24 euros way to high as you can go into centre and get cheaper breakfast. So all in all great hotel with a few draw backs but every hotel has some issues with some people. Hop this helps.

8

TOSHIKO

21 mai 2025

·

A séjourné 3 nuits

I was glad that I was upgraded to a new room. The breakfast was very satisfying and had a wide variety of options. They also looked after my luggage. However, there was a line at the check-in counter and I had to wait quite a while.

8

Michael

2 juil. 2023

·

A séjourné 1 nuit

Frühstück gut! Zimmer schon älter und ohne Klimaanlage.

6

Elliot

29 mai 2025

·

A séjourné 2 nuits

Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm.

2

Ahmed

16 avr. 2025

·

A séjourné 1 nuit

Staff are weak in English, bad Breakfast, old furniture

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	73 $US
février	63 $US
mars	73 $US
avril	86 $US
mai	107 $US
juin	92 $US
juillet	76 $US
août	67 $US
septembre	93 $US
octobre	97 $US
novembre	103 $US
décembre	167 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $150
18 $74	19 $96	20 $109	21 $93	22 $88	23 $77	24 $78
25 $76	26 $76	27 $81	28 $81	29 $81	30	31 $81

di	lu	ma	me	je	ve	sa
1 $63	2 $63	3 $75	4 $69	5 $72	6 $100	7 $101
8 $68	9 $69	10 $81	11 $80	12 $89	13 $114	14 $127
15 $79	16 $72	17 $72	18 $82	19 $96	20 $136	21 $174
22 $72	23 $80	24 $93	25 $84	26 $109	27 $202	28 $197
29 $86	30 $83

Hotel Mercure Wien Westbahnhof

Prix pour Hotel Mercure Wien Westbahnhof

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Supérieure, 2 lits une place

Chambre avec lits jumeaux, 2 lits une place

Privilege, Chambre, 1 lit double

Avis des voyageurs sur Hotel Mercure Wien Westbahnhof

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

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