IMLAUER Palais Mirabell - Hotel am Mirabellplatz

Hotel has just been renovated. It was beautiful, great location and they even upgraded us. Staff was so polite and friendly.

Clean comfortable room, slightly older property. Cristina was really nice to check us in early after our overnight train journey from Poland. The property should have breakfast included since the room prices are pretty high for a 4 star. Further the hotel should provide basic stuff like shampoo, Conditioner, body lotion and shower caps daily. None were provided

This hotel was one of the best ever! It was beautiful and newly renovated. The staff was very friendly and helpful. I give this hotel my highest rating because of the comfortable room and terrific staff.

Had to shorten my stay one day and was told by hotels.com this property does not offer refunds and hotels.com was not any help. This was over a week before I was scheduled to arrive. In the end I just blew off both days and booked another stay somewhere else myself and ate the loss avoiding booking via hotels.com. I would have never booked this property if a no refund policy was clear from the start.

Breakfast was good but in another hotel down to street