Mandai Rainforest Resort by Banyan Tree
From
344 US$
/nat
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From
344 US$
/nat
Om dette overnatningssted
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde en udendørs pool og et døgnåbent fitnesscenter. Andre faciliteter på d...
Faciliteter
Forkæl dig selv med et besøg i stedets spa, der tilbyder massage, kropsbehandlinger og ansigtsbehandlinger. Hvis du leder efter rekreative muligheder, vil du kunne finde en udendørs pool og et døgnåbent fitnesscenter. Andre faciliteter på dette resort inkluderer gratis trådløs internetadgang, concierge-tjenester og bryllupsfaciliteter.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til hurtig indtjekning, renseri/vaskeservice og en døgnåben reception. Planlægger du et arrangement i Singapore? På dette resort er der et område på 465 kvadratmeter til rådighed, bestående af konferencelokaler og mødelokaler. Gratis selvstændig parkering er til rådighed på stedet.
Spisning
Få en bid mad på Planter's Shed, som er en af 2 restauranter på dette resort, eller bliv på værelset, og nyd godt af roomservice (i et begrænset antal timer) Afslut dagen med en drink eller to i baren ved poolen. Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 06.00 til kl. 10.00.
Værelser
Føl dig hjemme i et af de 338 aircondition-afkølede værelser, der desuden indeholder minibar. Med gratis Wi-Fi kan du altid komme på nettet. Værelset har et privat badeværelse med hårtørrer og badekåbe. Faciliteter inkluderer telefoner samt pengeskabe og kaffe-/temaskiner.
Lokation
Med et ophold ved Mandai Rainforest Resort By Banyan Tree i Singapore (Central Water Catchment) er du kun fem minutters kørsel fra Singapore zoo og Night Safari. Dette resort med familievenlig profil ligger 1 km fra River Wonders og 1,4 km fra Mandai Bird Paradise.
I nærheden
Night Safari(0.5 mil)
Mandai Bird Paradise(0.8 mil)
Rainforest Wild ASIA(1 mil)
Singapore zoo(0.1 mil)
River Wonders(0.6 mil)
Bukit Timah Naturreservat(4.8 mil)
Johor Bahru-komplekset for told, paskontrol og karantæne(6.6 mil)
R&F Mall(7.3 mil)
Sembawang Park(7.7 mil)
KSL-indkøbscentret(7.8 mil)
Pelangi-pladsen(7.8 mil)
Woodlands Grænsepost(8 mil)
Feriepladsen(8.1 mil)
Komtar JBCC(8.1 mil)
Johor Bahru-bytorvet(8.2 mil)
Singapore (XSP-Seletar)(11.8 mil)
Changi Lufthavn (SIN)(22.1 mil)
Senai Internationale Lufthavn (JHB)(40.6 mil)
Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Roomservice
Renseri
Lokation
60 Mandai Lake Road, Central Water Catchment, Singapore
Night Safari (0.5 mil)
Mandai Bird Paradise (0.8 mil)
Rainforest Wild ASIA (1 mil)
Singapore zoo (0.1 mil)
River Wonders (0.6 mil)
Bukit Timah Naturreservat (4.8 mil)
Værelsesmuligheder
8
Værelse - 1 kingsize-seng (Rainforest)
1 Ekstra Stor Dobbeltseng
Sover 2
388 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
6
Familieværelse (Retreat)
1 Ekstra Stor Dobbeltseng
og 1 Køjeseng
Sover 2
463 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
8
Suite (Sanctuary)
1 Ekstra Stor Dobbeltseng
Sover 2
592 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
7
Værelse - 1 kingsize-seng (Sanctuary)
1 Ekstra Stor Dobbeltseng
Sover 2
388 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
8
Træhus (Mandai)
1 Ekstra Stor Dobbeltseng
Sover 2
667 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
11
Suite (Rainforest)
1 Ekstra Stor Dobbeltseng
Sover 2
592 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
6
Familieværelse (Rainforest)
1 Ekstra Stor Dobbeltseng
og 1 Køjeseng
Sover 2
474 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
3
Værelse - 1 kingsize-seng (Retreat)
1 Ekstra Stor Dobbeltseng
Sover 2
366 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
8
Dobbeltværelse med dobbeltseng eller 2 enkeltsenge (Sanctuary)
2 Dobbeltsenge
Sover 4
388 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
6
Dobbeltværelse med dobbeltseng eller 2 enkeltsenge (Rainforest)
2 Dobbeltsenge
Sover 4
388 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
8
Dobbeltværelse med dobbeltseng eller 2 enkeltsenge (Retreat)
2 Dobbeltsenge
Sover 4
388 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
10
Grant-træhus (Mandai)
1 Ekstra Stor Dobbeltseng
Sover 2
678 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
6
Familieværelse (Sanctuary)
1 Ekstra Stor Dobbeltseng
og 1 Køjeseng
Sover 2
474 ft²
KlimaanlægWi-Fi (Gratis)Privat badeværelse
Gæsteanmeldelser af Mandai Rainforest Resort by Banyan Tree
8.6
Fantastisk
Baseret på 2.557 verificerede anmeldelser
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Mandai Rainforest Resort by Banyan Tree imponerer mange gæster med sin rolige, naturskønne beliggenhed, rummelige, moderne værelser og gode morgenmad, men operationelle problemer, lejlighedsvise vedligeholdelsesproblemer og serviceforsinkelser dæmper forventningerne, især ved indtjekning og roomservice.
Faciliteter
Rengøring
Værelser
Service
Lokation
Spisning
Var dette nyttigt?
Hvad siger gæsterne
Mandai Rainforest Resort by Banyan Tree imponerer mange gæster med sin rolige, naturskønne beliggenhed, rummelige, moderne værelser og gode morgenmad, men operationelle problemer, lejlighedsvise vedligeholdelsesproblemer og serviceforsinkelser dæmper forventningerne, især ved indtjekning og roomservice.
Faciliteter som rooftop poolen, spaen og børneklubben er værdsatte, men liggestole kan være knappe og skiltningen inden for ejendommen kan være forvirrende. De fleste anmeldere synes, værelserne og de offentlige områder er rene, mens en minoritet rapporterer mangler eller tidlig slitage. Beliggenheden er fremragende i forhold til dyreparkerne, men det er langt fra centrum, og taxaer eller vejledning kan være besværlige. Forvent et fredfyldt, parkorienteret ophold med eksklusive detaljer og nogle børnesygdomme.
Faciliteter
Rengøring
Værelser
Service
Lokation
Spisning
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Gæsterne roser rooftop poolen, spaen og børneklubben, samt økologiske funktioner som genopfyldningsstationer. Ulemper inkluderer for få liggestole/skygge ved poolen og uklar rutevejledning.
Relaterede gæsteanmeldelser
10
Tin Oi
2. aug. 2025
·
Overnattede 2 nætter
Lots of eco-friendly facilities
Lots of eco-friendly facilities
8
Melissa
29. aug. 2025
·
Overnattede 8 nætter
For a 1st time visit to Singapore, this was THE resort to stay in. It is away from the downtown area, which is a little of a pain if you want walkable to the main attractions, but the serene landscape and the frogs at night make for a relaxing stay. Waking up to the birds chirping was amazing. Our stay included breakfast which was amazing. Not only a wide variety of foods, but a fresh juice bar, juicer to make your own juice and a champagne bar for you to make your own mimosas. Rooms were spacious amd cleaning people were very good at turn down service and replenising/cleaning each day. There were a few issues during our stay but everything was handled in a professional manner. We had to wait to check in to our room, they brought us to the dining area to have tea while we waited. Window shade was stuck so was unable to close during our 1st night, they fixed the following day while we were at breakfast. Another thing to note is that the resort had reusable water bottles in the room to use, along with a water filling station in the room, as well as every floor. Only negative is that because the resort is so new, taxi have no idea where to go or how to get here. Overall will definitely recommend to everyone and stay again.
For a 1st time visit to Singapore, this was THE resort to stay in. It is away from the downtown area, which is a little of a pain if you want walkable to the main attractions, but the serene landscape and the frogs at night make for a relaxing stay. Waking up to the birds chirping was amazing. Our stay included breakfast which was amazing. Not only a wide variety of foods, but a fresh juice bar, juicer to make your own juice and a champagne bar for you to make your own mimosas. Rooms were spacious amd cleaning people were very good at turn down service and replenising/cleaning each day. There were a few issues during our stay but everything was handled in a professional manner. We had to wait to check in to our room, they brought us to the dining area to have tea while we waited. Window shade was stuck so was unable to close during our 1st night, they fixed the following day while we were at breakfast. Another thing to note is that the resort had reusable water bottles in the room to use, along with a water filling station in the room, as well as every floor. Only negative is that because the resort is so new, taxi have no idea where to go or how to get here. Overall will definitely recommend to everyone and stay again.
10
Douglas
12. jul. 2025
·
Overnattede 2 nætter
Really fantastic, loved our stay here and wished we could have stayed longer. Our young daughter fell into the rooftoop pool (our fault for not paying attention) and the heroic staff member jumped in without a seconds thought. But even more the hotel was faultless, the rangers club (kids club) was great for the kids, the breakfast buffet was delicious and had complimentary champagne and bloody Mary’s, and the general vibe was luxury and relaxation. So glad we stayed here and will stay again I hope.
Really fantastic, loved our stay here and wished we could have stayed longer. Our young daughter fell into the rooftoop pool (our fault for not paying attention) and the heroic staff member jumped in without a seconds thought. But even more the hotel was faultless, the rangers club (kids club) was great for the kids, the breakfast buffet was delicious and had complimentary champagne and bloody Mary’s, and the general vibe was luxury and relaxation. So glad we stayed here and will stay again I hope.
10
Candy
10. nov. 2025
·
Overnattede 1 nat
Stayed here to celebrate my son’s birthday. Immaculate service, excellent amenities and facilities made this a comfortable stay. We had a pleasant surprise when we entered the room to find a birthday cake prepared for my boy. Highly recommended.
Stayed here to celebrate my son’s birthday. Immaculate service, excellent amenities and facilities made this a comfortable stay. We had a pleasant surprise when we entered the room to find a birthday cake prepared for my boy. Highly recommended.
10
Yu Ling Cheryl
5. sep. 2025
·
Overnattede 2 nætter
Hotel facilities were good. Service was great. No clothes hook in the bathroom
Hotel facilities were good. Service was great. No clothes hook in the bathroom
10
Sjur Henrik
24. nov. 2025
·
Overnattede 1 nat
As close to living in the nature as possible in Singapore. Peaceful and exeptional service. The rooftop farsen and pool is our favorite
As close to living in the nature as possible in Singapore. Peaceful and exeptional service. The rooftop farsen and pool is our favorite
8
Timothy
1. jan. 2026
·
Overnattede 3 nætter
The good - unique and quality room fit-outs, tranquil views from room, lovely surrounds, good quality breakfast and the swimming Pool itself was great. Being a fairly expensive resort option - the place could improve on - more chairs around the swimming pool (there were 10 chairs all up, and there were always guests unable to find anywhere to put their towels/belongings by the pool (lockers were available for valuables in the change rooms, which I think was the resort’s compromise). Customer Service was a bit lacklustre/unfriendly; and room service was slow - we had to wait 80 minutes for chips and had to follow up 3 times. Then just partially cancelled the order.
The good - unique and quality room fit-outs, tranquil views from room, lovely surrounds, good quality breakfast and the swimming Pool itself was great. Being a fairly expensive resort option - the place could improve on - more chairs around the swimming pool (there were 10 chairs all up, and there were always guests unable to find anywhere to put their towels/belongings by the pool (lockers were available for valuables in the change rooms, which I think was the resort’s compromise). Customer Service was a bit lacklustre/unfriendly; and room service was slow - we had to wait 80 minutes for chips and had to follow up 3 times. Then just partially cancelled the order.
8
Chun Ting
25. sep. 2025
·
Overnattede 1 nat
Brand new hotel with Eco concept but the indications within hotel are not clear. Room is cozy but the sound proof was poor, can hear someone walk by your door . Breakfast not as expected , not many variety even the sausage tastes starchy. (Banyan Tree should be able to provide better sausage), free flow wine is a plus in breakfast time . Staffs are all friendly but need to improve the knowledge of hotel environment , they gave me wrong directions 3 times from different people during my stay. Overall experience was ok, not met the standard of Banyan Tree.
Brand new hotel with Eco concept but the indications within hotel are not clear. Room is cozy but the sound proof was poor, can hear someone walk by your door . Breakfast not as expected , not many variety even the sausage tastes starchy. (Banyan Tree should be able to provide better sausage), free flow wine is a plus in breakfast time . Staffs are all friendly but need to improve the knowledge of hotel environment , they gave me wrong directions 3 times from different people during my stay. Overall experience was ok, not met the standard of Banyan Tree.
10
Serah
9. nov. 2025
·
Overnattede 1 nat
호수 뷰 객실로 했는데 아주 만족스러웠어요. 힐링 그자체. 방도 깔끔하고 중간중간 청소도 해주시고 어메니티도 충분해요. 생일예약이라니 풀사이즈 케이크도 준비해주셨어요. 케이크가 너무 커서 다 못먹었다고 말하니 집으로 돌아갈때 테이크아웃까지 해주심. 감동! 수영장은 베드가 몇개 없어서 눈치싸움 심하고 그늘도 거의 없어서 베드 못잡으면 오래 이용이 좀 힘들어요ㅠ 저희는 베드를 잡아서 다행히 세시간 정도 잘 놀았어요. 사진찍기 너무 좋고 풀바 음식도 만족스러웠어요. 리조트 건물 자체도 예쁘고 반얀트리 스파도 대만족. 리조트 내나 동물원 근처로 산책길도 잘 되어있어요. 동물원 쪽으로 나가시면 식당도 많아요. 조식당도 샴페인 무제한에 음식도 맛있어요. 김치는 달달한 김치찌개 맛..에 떡볶이는 간장이 왕창 들어가서 너무 짜서 다 남겼지만.. 다른 음식들은 다 맛있게 먹었어요. 특히 휴롬같은 쥬서가 있어서 생과일 주스를 마음껏 만들어 먹을 수 있어서 너무 좋았어요.
호수 뷰 객실로 했는데 아주 만족스러웠어요. 힐링 그자체. 방도 깔끔하고 중간중간 청소도 해주시고 어메니티도 충분해요. 생일예약이라니 풀사이즈 케이크도 준비해주셨어요. 케이크가 너무 커서 다 못먹었다고 말하니 집으로 돌아갈때 테이크아웃까지 해주심. 감동! 수영장은 베드가 몇개 없어서 눈치싸움 심하고 그늘도 거의 없어서 베드 못잡으면 오래 이용이 좀 힘들어요ㅠ 저희는 베드를 잡아서 다행히 세시간 정도 잘 놀았어요. 사진찍기 너무 좋고 풀바 음식도 만족스러웠어요. 리조트 건물 자체도 예쁘고 반얀트리 스파도 대만족. 리조트 내나 동물원 근처로 산책길도 잘 되어있어요. 동물원 쪽으로 나가시면 식당도 많아요. 조식당도 샴페인 무제한에 음식도 맛있어요. 김치는 달달한 김치찌개 맛..에 떡볶이는 간장이 왕창 들어가서 너무 짜서 다 남겼지만.. 다른 음식들은 다 맛있게 먹었어요. 특히 휴롬같은 쥬서가 있어서 생과일 주스를 마음껏 만들어 먹을 수 있어서 너무 좋았어요.
8
Viet Quoc
27. maj 2025
·
Overnattede 1 nat
Amazing place to stay with a fantastic staff. Highlight of the trip was the attentiveness of the staff both at the call centre and at the front desk. Made a call to the call centre to ask for a bucket of ice as the phone in the room wasn't working. Small issue to us, and the team quickly followed up with an email. Besides this and the lack of water station on level 3, the resort is definitely worth the trip. Will be back.
Amazing place to stay with a fantastic staff. Highlight of the trip was the attentiveness of the staff both at the call centre and at the front desk. Made a call to the call centre to ask for a bucket of ice as the phone in the room wasn't working. Small issue to us, and the team quickly followed up with an email. Besides this and the lack of water station on level 3, the resort is definitely worth the trip. Will be back.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
De fleste anmeldere beskriver værelserne og grundene som meget rene og velholdte. Nogle få rapporterer mangler, såsom et urent værelse, beskidte vinduer eller tidlig slitage.
Relaterede gæsteanmeldelser
8
LIKWEI VICENTE
16. aug. 2025
·
Overnattede 2 nætter
Enjoy my stay here in the nature, and it is easy access to the attractions like zoo, bird park, etc. But the negative part of it: heard from the staff that this hotel was officially launched in April 2925, but I already started to see wear and tear everywhere. Light bulb on top of the basin in my room was out and was not replaced which I consider this as a neglect that should be noticed before the guest pointed it out.
Enjoy my stay here in the nature, and it is easy access to the attractions like zoo, bird park, etc. But the negative part of it: heard from the staff that this hotel was officially launched in April 2925, but I already started to see wear and tear everywhere. Light bulb on top of the basin in my room was out and was not replaced which I consider this as a neglect that should be noticed before the guest pointed it out.
10
Daniel
18. aug. 2025
·
Overnattede 3 nætter
Had a good stay. Clean rooms and beautiful view.
Had a good stay. Clean rooms and beautiful view.
10
kentaro
15. nov. 2025
·
Overnattede 1 nat
客室はとても綺麗で、スタッフの対応も非常に丁寧でした。 また来たいと思います。
客室はとても綺麗で、スタッフの対応も非常に丁寧でした。 また来たいと思います。
10
Alexander
27. dec. 2025
·
Overnattede 1 nat
Very clean rooms and great buffet so close to the zoo for all the attentions
Very clean rooms and great buffet so close to the zoo for all the attentions
10
Luis
31. okt. 2025
·
Overnattede 1 nat
Friendly staff, impressive surroundings and impeccable upkeep
Friendly staff, impressive surroundings and impeccable upkeep
10
Hui
28. sep. 2025
·
Overnattede 1 nat
Staff are helpful and polite. Rooms are clean and nice.
Staff are helpful and polite. Rooms are clean and nice.
2
MAN SIN
4. apr. 2025
·
Overnattede 1 nat
酒店根本未準備好營業， 原定3pm check in, 到5pm才有房。 lobby大批未能check in的客人。進房後上一個客人的濕毛巾同垃圾仍然於房中，床沒有收拾好。打電話到front desk永遠沒有人前來幫助。最後我8:30pm才入住正常房間。 酒店餐廳亦未完全準備好， 晚餐食物很一般。 We had a terrible experience at this place. Check-in time was supposed to be 3 PM, but when we arrived at 4 PM, we saw a large group of guests waiting around, many of them complaining about the delay. We didn’t get our room keys until 5 PM. When we finally entered our room, we were shocked. The bedsheets were messy and crumpled, slippers from previous guests were randomly placed on towels by the bed, and the touchscreen air-conditioning control panel didn’t work. Then I checked the fridge—there were already opened drinks inside! I called housekeeping twice, but no one showed up. At 6:30 PM, things got even worse. I went to the bathroom and found used toilet paper still in the toilet bowl, a dirty towel with horrible stains, and another wet towel hanging there. Even the trash bin was full of waste from previous guests! At this point, it was clear that the room hadn’t even been cleaned before we checked in. Frustrated, we went to the reception to speak with the Duty Manager, Shamina. While we were complaining, another couple came up to her, questioning if this was really a Banyan Tree resort. Everywhere we looked, guests were angry and complaining, but I honestly think our case was one of the worst.
酒店根本未準備好營業， 原定3pm check in, 到5pm才有房。 lobby大批未能check in的客人。進房後上一個客人的濕毛巾同垃圾仍然於房中，床沒有收拾好。打電話到front desk永遠沒有人前來幫助。最後我8:30pm才入住正常房間。 酒店餐廳亦未完全準備好， 晚餐食物很一般。 We had a terrible experience at this place. Check-in time was supposed to be 3 PM, but when we arrived at 4 PM, we saw a large group of guests waiting around, many of them complaining about the delay. We didn’t get our room keys until 5 PM. When we finally entered our room, we were shocked. The bedsheets were messy and crumpled, slippers from previous guests were randomly placed on towels by the bed, and the touchscreen air-conditioning control panel didn’t work. Then I checked the fridge—there were already opened drinks inside! I called housekeeping twice, but no one showed up. At 6:30 PM, things got even worse. I went to the bathroom and found used toilet paper still in the toilet bowl, a dirty towel with horrible stains, and another wet towel hanging there. Even the trash bin was full of waste from previous guests! At this point, it was clear that the room hadn’t even been cleaned before we checked in. Frustrated, we went to the reception to speak with the Duty Manager, Shamina. While we were complaining, another couple came up to her, questioning if this was really a Banyan Tree resort. Everywhere we looked, guests were angry and complaining, but I honestly think our case was one of the worst.
6
Ching Wei
12. okt. 2025
·
Overnattede 1 nat
It's a nice property in general but have a few issues. Food is below average. Room view may not be what they marketed. Glass window is dirty. No taxi and you have to pay a surcharge. The kids club and service are the bright spots. Might skip this if the price is the same as those 5 stars hotels in the city area.
It's a nice property in general but have a few issues. Food is below average. Room view may not be what they marketed. Glass window is dirty. No taxi and you have to pay a surcharge. The kids club and service are the bright spots. Might skip this if the price is the same as those 5 stars hotels in the city area.
10
Celeryna
3. jan. 2026
·
Overnattede 2 nætter
Clean room, amenities
Clean room, amenities
10
Ke Wei
8. maj 2025
·
Overnattede 1 nat
Had a wonderful stay. Room is huge and well laid out. Pristine and comfortable.
Had a wonderful stay. Room is huge and well laid out. Pristine and comfortable.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne er moderne, rummelige og komfortable, mange med fredelig udsigt over reservoir eller sø. Nogle bemærker dårlig lydisolering, lejlighedsvise fejl eller svag aircondition, og at udsigten kan variere afhængigt af værellets placering.
Relaterede gæsteanmeldelser
6
Bo
30. aug. 2025
·
Overnattede 1 nat
The services of the staff are exceptional, however, there are areas of disappointments such as the poor sound proofing doors (we could hear the hitting of far construction, people talking along corridor and dragging of luggages...) The so-tech appeared touch screen in room control panel hangs easily (seems like a design issue or lack of rams?) The night light (blue) of the switch is very bright and maybe there us option to off that too but i m not aware. Given this resort is rather new, it just feel insufficient thoughts were put in to create customer experience particularly this carries a banyan tree brand.
The services of the staff are exceptional, however, there are areas of disappointments such as the poor sound proofing doors (we could hear the hitting of far construction, people talking along corridor and dragging of luggages...) The so-tech appeared touch screen in room control panel hangs easily (seems like a design issue or lack of rams?) The night light (blue) of the switch is very bright and maybe there us option to off that too but i m not aware. Given this resort is rather new, it just feel insufficient thoughts were put in to create customer experience particularly this carries a banyan tree brand.
10
Richmond
5. dec. 2025
·
Overnattede 1 nat
The hotel aesthetics is awesome. Check in was smooth thanks to Ka Woon who explained everything clearly. The sanctuary double double was spacious for a family of 4, and the view overlooking the reservoir makes for a great photo opportunity. The resort is connected to the zoo with only 1 bus stop (free shuttle available) to the bird park. This makes visiting the park convenient as we do not need to worry about the kids fussing. Special mention to Wichai and Joanne who welcomed us during the stay. They were very attentive and provided exceptional service. Also thanks to James who assisted with our luggage and helped to direct our cab driver on how to get to the resort. Although it was an ad-hoc stay for our family, we thoroughly enjoyed ourselves!
The hotel aesthetics is awesome. Check in was smooth thanks to Ka Woon who explained everything clearly. The sanctuary double double was spacious for a family of 4, and the view overlooking the reservoir makes for a great photo opportunity. The resort is connected to the zoo with only 1 bus stop (free shuttle available) to the bird park. This makes visiting the park convenient as we do not need to worry about the kids fussing. Special mention to Wichai and Joanne who welcomed us during the stay. They were very attentive and provided exceptional service. Also thanks to James who assisted with our luggage and helped to direct our cab driver on how to get to the resort. Although it was an ad-hoc stay for our family, we thoroughly enjoyed ourselves!
10
Nur Hisham
26. jan. 2026
·
Overnattede 1 nat
The resorts is beautiful. The room is so cosy & comforting. The staff & service was impeccable.
The resorts is beautiful. The room is so cosy & comforting. The staff & service was impeccable.
8
Joo Leng
22. okt. 2025
·
Overnattede 1 nat
Some defects in the room, fan not working, bath gel container cannot pump even after tell staff about it.
Some defects in the room, fan not working, bath gel container cannot pump even after tell staff about it.
8
Jenn
12. maj 2025
·
Overnattede 1 nat
Nice ambience and it was truly an experience close to nature. Room was big with 36sqm. We enjoyed the reservoir view very much. Besides shampoo, shower gels and hand liquid soup. Resort also provides full set of toiletries, eg brush, comb, sewing kit, nail file, bath glove, vanity set, dental kit, shaving kit, sanitary bag, tooth paste/brush,sewing cap, mouth wash etc. Coffee and Tea Making Facilities is available in the room as well. Buffet breakfast is good and has wide varieties including western and eastern food. In room dining was slow and it took more than half hour to arrive. Nearby dining outlets were not available yet. Hopefully we will have more food options when food outlets open later in the year. Looking for medication but found it was only available in Cheers store at Mandai Wildlife West which is quite a distance away.
Nice ambience and it was truly an experience close to nature. Room was big with 36sqm. We enjoyed the reservoir view very much. Besides shampoo, shower gels and hand liquid soup. Resort also provides full set of toiletries, eg brush, comb, sewing kit, nail file, bath glove, vanity set, dental kit, shaving kit, sanitary bag, tooth paste/brush,sewing cap, mouth wash etc. Coffee and Tea Making Facilities is available in the room as well. Buffet breakfast is good and has wide varieties including western and eastern food. In room dining was slow and it took more than half hour to arrive. Nearby dining outlets were not available yet. Hopefully we will have more food options when food outlets open later in the year. Looking for medication but found it was only available in Cheers store at Mandai Wildlife West which is quite a distance away.
8
Timothy
1. jan. 2026
·
Overnattede 3 nætter
The good - unique and quality room fit-outs, tranquil views from room, lovely surrounds, good quality breakfast and the swimming Pool itself was great. Being a fairly expensive resort option - the place could improve on - more chairs around the swimming pool (there were 10 chairs all up, and there were always guests unable to find anywhere to put their towels/belongings by the pool (lockers were available for valuables in the change rooms, which I think was the resort’s compromise). Customer Service was a bit lacklustre/unfriendly; and room service was slow - we had to wait 80 minutes for chips and had to follow up 3 times. Then just partially cancelled the order.
The good - unique and quality room fit-outs, tranquil views from room, lovely surrounds, good quality breakfast and the swimming Pool itself was great. Being a fairly expensive resort option - the place could improve on - more chairs around the swimming pool (there were 10 chairs all up, and there were always guests unable to find anywhere to put their towels/belongings by the pool (lockers were available for valuables in the change rooms, which I think was the resort’s compromise). Customer Service was a bit lacklustre/unfriendly; and room service was slow - we had to wait 80 minutes for chips and had to follow up 3 times. Then just partially cancelled the order.
10
Tomoyuki
24. aug. 2025
·
Overnattede 2 nætter
Amazing lake view!
Amazing lake view!
8
Chun Ting
25. sep. 2025
·
Overnattede 1 nat
Brand new hotel with Eco concept but the indications within hotel are not clear. Room is cozy but the sound proof was poor, can hear someone walk by your door . Breakfast not as expected , not many variety even the sausage tastes starchy. (Banyan Tree should be able to provide better sausage), free flow wine is a plus in breakfast time . Staffs are all friendly but need to improve the knowledge of hotel environment , they gave me wrong directions 3 times from different people during my stay. Overall experience was ok, not met the standard of Banyan Tree.
Brand new hotel with Eco concept but the indications within hotel are not clear. Room is cozy but the sound proof was poor, can hear someone walk by your door . Breakfast not as expected , not many variety even the sausage tastes starchy. (Banyan Tree should be able to provide better sausage), free flow wine is a plus in breakfast time . Staffs are all friendly but need to improve the knowledge of hotel environment , they gave me wrong directions 3 times from different people during my stay. Overall experience was ok, not met the standard of Banyan Tree.
6
Fahmy
10. jun. 2025
·
Overnattede 1 nat
1. No specialty for higher range room category 2. Late check-in 3. U’ll have nice view room if u’re lucky 4. The air-con temperature just don’t suit Singapore Weather. Having it at min 22 degree is a terrible idea coz the fan is just not strong enough to cool the room down during super hot weather. 5. Shoutout to staff name Riyan for making my stay there better as he uphold 5 star customer service standards and trying his level best to turn an angry customer to one that might return there again 6. Love that the hotel is surrounded by nature with lovely view of the river 7. Complimentary birthday cake not delivered… well it’s called complimentary by the hotel so u can’t really expect it somehow. U can expect not to receive it tho so not to feel disappointed… I must say overall their view is love just don’t expect service so much (except from a certain no. Of stafd like Riyan), and for those who perspires alot this hotel will not gonna make u any ‘cooler’ when u need one
1. No specialty for higher range room category 2. Late check-in 3. U’ll have nice view room if u’re lucky 4. The air-con temperature just don’t suit Singapore Weather. Having it at min 22 degree is a terrible idea coz the fan is just not strong enough to cool the room down during super hot weather. 5. Shoutout to staff name Riyan for making my stay there better as he uphold 5 star customer service standards and trying his level best to turn an angry customer to one that might return there again 6. Love that the hotel is surrounded by nature with lovely view of the river 7. Complimentary birthday cake not delivered… well it’s called complimentary by the hotel so u can’t really expect it somehow. U can expect not to receive it tho so not to feel disappointed… I must say overall their view is love just don’t expect service so much (except from a certain no. Of stafd like Riyan), and for those who perspires alot this hotel will not gonna make u any ‘cooler’ when u need one
10
Ke Wei
8. maj 2025
·
Overnattede 1 nat
Had a wonderful stay. Room is huge and well laid out. Pristine and comfortable.
Had a wonderful stay. Room is huge and well laid out. Pristine and comfortable.
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Service
Personalet beskrives af de fleste som venligt og opmærksomt, med tankevækkende detaljer. Dog inkluderer tilbagevendende problemer forvirrende eller forsinkede indtjekninger, langsom roomservice og rengøring, samt inkonsekvent opfølgning.
Relaterede gæsteanmeldelser
10
Richmond
5. dec. 2025
·
Overnattede 1 nat
The hotel aesthetics is awesome. Check in was smooth thanks to Ka Woon who explained everything clearly. The sanctuary double double was spacious for a family of 4, and the view overlooking the reservoir makes for a great photo opportunity. The resort is connected to the zoo with only 1 bus stop (free shuttle available) to the bird park. This makes visiting the park convenient as we do not need to worry about the kids fussing. Special mention to Wichai and Joanne who welcomed us during the stay. They were very attentive and provided exceptional service. Also thanks to James who assisted with our luggage and helped to direct our cab driver on how to get to the resort. Although it was an ad-hoc stay for our family, we thoroughly enjoyed ourselves!
The hotel aesthetics is awesome. Check in was smooth thanks to Ka Woon who explained everything clearly. The sanctuary double double was spacious for a family of 4, and the view overlooking the reservoir makes for a great photo opportunity. The resort is connected to the zoo with only 1 bus stop (free shuttle available) to the bird park. This makes visiting the park convenient as we do not need to worry about the kids fussing. Special mention to Wichai and Joanne who welcomed us during the stay. They were very attentive and provided exceptional service. Also thanks to James who assisted with our luggage and helped to direct our cab driver on how to get to the resort. Although it was an ad-hoc stay for our family, we thoroughly enjoyed ourselves!
2
Asiem
18. jul. 2025
·
Overnattede 1 nat
We arrived at 1130 pm and our room was not ready also. Or rather we were given an "upgrade" which had only one bed for our whole family of four and it took 20 minutes wait to get our original double bed room
We arrived at 1130 pm and our room was not ready also. Or rather we were given an "upgrade" which had only one bed for our whole family of four and it took 20 minutes wait to get our original double bed room
10
Paul
20. dec. 2025
·
Overnattede 2 nætter
What an incredible place to stay! From the moment we arrived, to leaving, the staff could not do enough for you! And the room we had was just mind blowing
What an incredible place to stay! From the moment we arrived, to leaving, the staff could not do enough for you! And the room we had was just mind blowing
8
Hao Ming
31. maj 2025
·
Overnattede 1 nat
Confusing pre arrival check in and check in process, room delay during check in despite doing pre arrival check in.
Confusing pre arrival check in and check in process, room delay during check in despite doing pre arrival check in.
10
Lilia
15. nov. 2025
·
Overnattede 1 nat
Very clean and well-organised. Staff are very helpful, friendly and knowledgeable of the place. The staff we encounter was Zikry. He make sure that we find the place we wanted to explore. He not only pointed it but guided us until we are in the familiar area. He deserves a lot of 👏👏👏👏👏👏👏👏👏👏👏👏❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️🙏🙏🙏🙏🙏🙏🙏🙏
Very clean and well-organised. Staff are very helpful, friendly and knowledgeable of the place. The staff we encounter was Zikry. He make sure that we find the place we wanted to explore. He not only pointed it but guided us until we are in the familiar area. He deserves a lot of 👏👏👏👏👏👏👏👏👏👏👏👏❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️🙏🙏🙏🙏🙏🙏🙏🙏
10
Sapiesi
27. maj 2025
·
Overnattede 5 nætter
Absolutely amazing. We stayed here for 5 days and the service was just phenomenal. We had fresh towels every day with the complimentary kits (dental kit, sewing kit, vanity kit which had hair tie amongst other things). The staff always greeted us with a good morning, afternoon or evening, depending on time of the day. The rainforest vibe it had definitely gave us a very nice, relaxing and peaceful getaway. I would stay here again if i can continue to afford it 😁
Absolutely amazing. We stayed here for 5 days and the service was just phenomenal. We had fresh towels every day with the complimentary kits (dental kit, sewing kit, vanity kit which had hair tie amongst other things). The staff always greeted us with a good morning, afternoon or evening, depending on time of the day. The rainforest vibe it had definitely gave us a very nice, relaxing and peaceful getaway. I would stay here again if i can continue to afford it 😁
8
Timothy
1. jan. 2026
·
Overnattede 3 nætter
The good - unique and quality room fit-outs, tranquil views from room, lovely surrounds, good quality breakfast and the swimming Pool itself was great. Being a fairly expensive resort option - the place could improve on - more chairs around the swimming pool (there were 10 chairs all up, and there were always guests unable to find anywhere to put their towels/belongings by the pool (lockers were available for valuables in the change rooms, which I think was the resort’s compromise). Customer Service was a bit lacklustre/unfriendly; and room service was slow - we had to wait 80 minutes for chips and had to follow up 3 times. Then just partially cancelled the order.
The good - unique and quality room fit-outs, tranquil views from room, lovely surrounds, good quality breakfast and the swimming Pool itself was great. Being a fairly expensive resort option - the place could improve on - more chairs around the swimming pool (there were 10 chairs all up, and there were always guests unable to find anywhere to put their towels/belongings by the pool (lockers were available for valuables in the change rooms, which I think was the resort’s compromise). Customer Service was a bit lacklustre/unfriendly; and room service was slow - we had to wait 80 minutes for chips and had to follow up 3 times. Then just partially cancelled the order.
8
Viet Quoc
27. maj 2025
·
Overnattede 1 nat
Amazing place to stay with a fantastic staff. Highlight of the trip was the attentiveness of the staff both at the call centre and at the front desk. Made a call to the call centre to ask for a bucket of ice as the phone in the room wasn't working. Small issue to us, and the team quickly followed up with an email. Besides this and the lack of water station on level 3, the resort is definitely worth the trip. Will be back.
Amazing place to stay with a fantastic staff. Highlight of the trip was the attentiveness of the staff both at the call centre and at the front desk. Made a call to the call centre to ask for a bucket of ice as the phone in the room wasn't working. Small issue to us, and the team quickly followed up with an email. Besides this and the lack of water station on level 3, the resort is definitely worth the trip. Will be back.
2
Iris
9. jun. 2025
·
Overnattede 2 nætter
Choose this property if you do not require any services especially in terms of house keeping or in-room dining services. There is a lack of processes and communication between the front desk, telephone operator, house-keeping and in-room dining. What is worse is that the manager on duty offered to make up for our unpleasant experiences, which isn’t conveyed appropriately to the staff which ultimately resulted in house keeping barging into our room after knocking for 4-5 times, demanding that we check out since it is past check out timing. The level of service we got is not even comparable to 3-star developments. Please do better, Bayan Tree, be it resort or not.
Choose this property if you do not require any services especially in terms of house keeping or in-room dining services. There is a lack of processes and communication between the front desk, telephone operator, house-keeping and in-room dining. What is worse is that the manager on duty offered to make up for our unpleasant experiences, which isn’t conveyed appropriately to the staff which ultimately resulted in house keeping barging into our room after knocking for 4-5 times, demanding that we check out since it is past check out timing. The level of service we got is not even comparable to 3-star developments. Please do better, Bayan Tree, be it resort or not.
6
Juliana
10. nov. 2025
·
Overnattede 1 nat
The place is nice and staff pleasant but they seem to be terribly understaffed.
The place is nice and staff pleasant but they seem to be terribly understaffed.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Lokation
Fremragende for Mandai dyreparker, med gåafstand og en shuttle til nærliggende attraktioner. Det er langt fra centrum, og nogle gæster oplevede udfordringer med taxaer eller rutevejledning og højere madpriser i området.
Relaterede gæsteanmeldelser
10
Tan
12. nov. 2025
·
Overnattede 1 nat
Clean, spacious & comfy bed. Staff are friendly and helpful. Breakfast is great! The environment is quiet, relaxing, peaceful, serene, surrounded by greenery, water, nature & fresh air. Moving about the resort, feeling so at home..
Clean, spacious & comfy bed. Staff are friendly and helpful. Breakfast is great! The environment is quiet, relaxing, peaceful, serene, surrounded by greenery, water, nature & fresh air. Moving about the resort, feeling so at home..
10
Salman
26. aug. 2025
·
Overnattede 2 nætter
Amazing resort to relax and be with Nature
Amazing resort to relax and be with Nature
8
Melissa
29. aug. 2025
·
Overnattede 8 nætter
For a 1st time visit to Singapore, this was THE resort to stay in. It is away from the downtown area, which is a little of a pain if you want walkable to the main attractions, but the serene landscape and the frogs at night make for a relaxing stay. Waking up to the birds chirping was amazing. Our stay included breakfast which was amazing. Not only a wide variety of foods, but a fresh juice bar, juicer to make your own juice and a champagne bar for you to make your own mimosas. Rooms were spacious amd cleaning people were very good at turn down service and replenising/cleaning each day. There were a few issues during our stay but everything was handled in a professional manner. We had to wait to check in to our room, they brought us to the dining area to have tea while we waited. Window shade was stuck so was unable to close during our 1st night, they fixed the following day while we were at breakfast. Another thing to note is that the resort had reusable water bottles in the room to use, along with a water filling station in the room, as well as every floor. Only negative is that because the resort is so new, taxi have no idea where to go or how to get here. Overall will definitely recommend to everyone and stay again.
For a 1st time visit to Singapore, this was THE resort to stay in. It is away from the downtown area, which is a little of a pain if you want walkable to the main attractions, but the serene landscape and the frogs at night make for a relaxing stay. Waking up to the birds chirping was amazing. Our stay included breakfast which was amazing. Not only a wide variety of foods, but a fresh juice bar, juicer to make your own juice and a champagne bar for you to make your own mimosas. Rooms were spacious amd cleaning people were very good at turn down service and replenising/cleaning each day. There were a few issues during our stay but everything was handled in a professional manner. We had to wait to check in to our room, they brought us to the dining area to have tea while we waited. Window shade was stuck so was unable to close during our 1st night, they fixed the following day while we were at breakfast. Another thing to note is that the resort had reusable water bottles in the room to use, along with a water filling station in the room, as well as every floor. Only negative is that because the resort is so new, taxi have no idea where to go or how to get here. Overall will definitely recommend to everyone and stay again.
10
Richmond
5. dec. 2025
·
Overnattede 1 nat
The hotel aesthetics is awesome. Check in was smooth thanks to Ka Woon who explained everything clearly. The sanctuary double double was spacious for a family of 4, and the view overlooking the reservoir makes for a great photo opportunity. The resort is connected to the zoo with only 1 bus stop (free shuttle available) to the bird park. This makes visiting the park convenient as we do not need to worry about the kids fussing. Special mention to Wichai and Joanne who welcomed us during the stay. They were very attentive and provided exceptional service. Also thanks to James who assisted with our luggage and helped to direct our cab driver on how to get to the resort. Although it was an ad-hoc stay for our family, we thoroughly enjoyed ourselves!
The hotel aesthetics is awesome. Check in was smooth thanks to Ka Woon who explained everything clearly. The sanctuary double double was spacious for a family of 4, and the view overlooking the reservoir makes for a great photo opportunity. The resort is connected to the zoo with only 1 bus stop (free shuttle available) to the bird park. This makes visiting the park convenient as we do not need to worry about the kids fussing. Special mention to Wichai and Joanne who welcomed us during the stay. They were very attentive and provided exceptional service. Also thanks to James who assisted with our luggage and helped to direct our cab driver on how to get to the resort. Although it was an ad-hoc stay for our family, we thoroughly enjoyed ourselves!
10
Jeanette
28. jun. 2025
·
Overnattede 2 nætter
Great place for family with children. Easy access to zoo, night safari etc Plenty of food options
Great place for family with children. Easy access to zoo, night safari etc Plenty of food options
10
Hao Ming
23. apr. 2025
·
Overnattede 1 nat
Unique setting among the wildlife parks (nearer to the Zoo and Night Safari), still very new and can feel the team is still getting into the groove of things, minor hiccups here and there but no major issues. Overall an enjoyable experience.
Unique setting among the wildlife parks (nearer to the Zoo and Night Safari), still very new and can feel the team is still getting into the groove of things, minor hiccups here and there but no major issues. Overall an enjoyable experience.
10
Aaron
18. okt. 2025
·
Overnattede 1 nat
Pleasant stay, great if you are going night safari. Room was spacious and clean. Breakfast buffet was decent. Overall would recommend
Pleasant stay, great if you are going night safari. Room was spacious and clean. Breakfast buffet was decent. Overall would recommend
10
JIMMY
21. okt. 2025
·
Overnattede 3 nætter
Excellent stay at Mandai resort within walking distance to three of the parks and shuttle bus to the other two.
Excellent stay at Mandai resort within walking distance to three of the parks and shuttle bus to the other two.
10
Qing Feng
25. maj 2025
·
Overnattede 1 nat
Staff were extremely friendly and helpful. Walking distance to attractions were slightly longer than expected. Food prices are also high due to being around attractions. Can consider driving out for cheaper food options.
Staff were extremely friendly and helpful. Walking distance to attractions were slightly longer than expected. Food prices are also high due to being around attractions. Can consider driving out for cheaper food options.
6
Ching Wei
12. okt. 2025
·
Overnattede 1 nat
It's a nice property in general but have a few issues. Food is below average. Room view may not be what they marketed. Glass window is dirty. No taxi and you have to pay a surcharge. The kids club and service are the bright spots. Might skip this if the price is the same as those 5 stars hotels in the city area.
It's a nice property in general but have a few issues. Food is below average. Room view may not be what they marketed. Glass window is dirty. No taxi and you have to pay a surcharge. The kids club and service are the bright spots. Might skip this if the price is the same as those 5 stars hotels in the city area.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Spisning
Morgenmaden er et højdepunkt for mange, med godt udvalg og fri flow champagne. Andre spisemuligheder er blandede, med lejlighedsvise kolde eller gennemsnitlige retter og langsom roomservice, men poolbaren får positive kommentarer.
Relaterede gæsteanmeldelser
10
Douglas
12. jul. 2025
·
Overnattede 2 nætter
Really fantastic, loved our stay here and wished we could have stayed longer. Our young daughter fell into the rooftoop pool (our fault for not paying attention) and the heroic staff member jumped in without a seconds thought. But even more the hotel was faultless, the rangers club (kids club) was great for the kids, the breakfast buffet was delicious and had complimentary champagne and bloody Mary’s, and the general vibe was luxury and relaxation. So glad we stayed here and will stay again I hope.
Really fantastic, loved our stay here and wished we could have stayed longer. Our young daughter fell into the rooftoop pool (our fault for not paying attention) and the heroic staff member jumped in without a seconds thought. But even more the hotel was faultless, the rangers club (kids club) was great for the kids, the breakfast buffet was delicious and had complimentary champagne and bloody Mary’s, and the general vibe was luxury and relaxation. So glad we stayed here and will stay again I hope.
8
Jenn
12. maj 2025
·
Overnattede 1 nat
Nice ambience and it was truly an experience close to nature. Room was big with 36sqm. We enjoyed the reservoir view very much. Besides shampoo, shower gels and hand liquid soup. Resort also provides full set of toiletries, eg brush, comb, sewing kit, nail file, bath glove, vanity set, dental kit, shaving kit, sanitary bag, tooth paste/brush,sewing cap, mouth wash etc. Coffee and Tea Making Facilities is available in the room as well. Buffet breakfast is good and has wide varieties including western and eastern food. In room dining was slow and it took more than half hour to arrive. Nearby dining outlets were not available yet. Hopefully we will have more food options when food outlets open later in the year. Looking for medication but found it was only available in Cheers store at Mandai Wildlife West which is quite a distance away.
Nice ambience and it was truly an experience close to nature. Room was big with 36sqm. We enjoyed the reservoir view very much. Besides shampoo, shower gels and hand liquid soup. Resort also provides full set of toiletries, eg brush, comb, sewing kit, nail file, bath glove, vanity set, dental kit, shaving kit, sanitary bag, tooth paste/brush,sewing cap, mouth wash etc. Coffee and Tea Making Facilities is available in the room as well. Buffet breakfast is good and has wide varieties including western and eastern food. In room dining was slow and it took more than half hour to arrive. Nearby dining outlets were not available yet. Hopefully we will have more food options when food outlets open later in the year. Looking for medication but found it was only available in Cheers store at Mandai Wildlife West which is quite a distance away.
10
Jane
30. sep. 2025
·
Overnattede 2 nætter
Wonderful, new hotel located in a beautiful area, we enjoyed their buffet food, and incredible grounds and room. Highly recommend!!!
Wonderful, new hotel located in a beautiful area, we enjoyed their buffet food, and incredible grounds and room. Highly recommend!!!
10
Alexander
27. dec. 2025
·
Overnattede 1 nat
Very clean rooms and great buffet so close to the zoo for all the attentions
Very clean rooms and great buffet so close to the zoo for all the attentions
8
Chun Ting
25. sep. 2025
·
Overnattede 1 nat
Brand new hotel with Eco concept but the indications within hotel are not clear. Room is cozy but the sound proof was poor, can hear someone walk by your door . Breakfast not as expected , not many variety even the sausage tastes starchy. (Banyan Tree should be able to provide better sausage), free flow wine is a plus in breakfast time . Staffs are all friendly but need to improve the knowledge of hotel environment , they gave me wrong directions 3 times from different people during my stay. Overall experience was ok, not met the standard of Banyan Tree.
Brand new hotel with Eco concept but the indications within hotel are not clear. Room is cozy but the sound proof was poor, can hear someone walk by your door . Breakfast not as expected , not many variety even the sausage tastes starchy. (Banyan Tree should be able to provide better sausage), free flow wine is a plus in breakfast time . Staffs are all friendly but need to improve the knowledge of hotel environment , they gave me wrong directions 3 times from different people during my stay. Overall experience was ok, not met the standard of Banyan Tree.
8
Noel
28. aug. 2025
·
Overnattede 1 nat
Breakfast normal, some dishes such as Porridge is not Hot at all, bacon, ham and sunshine egg is Cold. Quite disappointed. Overall present stay. Staffs are friendly and helpful. We are very enjoy the freshest and peaceful environment.
Breakfast normal, some dishes such as Porridge is not Hot at all, bacon, ham and sunshine egg is Cold. Quite disappointed. Overall present stay. Staffs are friendly and helpful. We are very enjoy the freshest and peaceful environment.
10
Serah
9. nov. 2025
·
Overnattede 1 nat
호수 뷰 객실로 했는데 아주 만족스러웠어요. 힐링 그자체. 방도 깔끔하고 중간중간 청소도 해주시고 어메니티도 충분해요. 생일예약이라니 풀사이즈 케이크도 준비해주셨어요. 케이크가 너무 커서 다 못먹었다고 말하니 집으로 돌아갈때 테이크아웃까지 해주심. 감동! 수영장은 베드가 몇개 없어서 눈치싸움 심하고 그늘도 거의 없어서 베드 못잡으면 오래 이용이 좀 힘들어요ㅠ 저희는 베드를 잡아서 다행히 세시간 정도 잘 놀았어요. 사진찍기 너무 좋고 풀바 음식도 만족스러웠어요. 리조트 건물 자체도 예쁘고 반얀트리 스파도 대만족. 리조트 내나 동물원 근처로 산책길도 잘 되어있어요. 동물원 쪽으로 나가시면 식당도 많아요. 조식당도 샴페인 무제한에 음식도 맛있어요. 김치는 달달한 김치찌개 맛..에 떡볶이는 간장이 왕창 들어가서 너무 짜서 다 남겼지만.. 다른 음식들은 다 맛있게 먹었어요. 특히 휴롬같은 쥬서가 있어서 생과일 주스를 마음껏 만들어 먹을 수 있어서 너무 좋았어요.
호수 뷰 객실로 했는데 아주 만족스러웠어요. 힐링 그자체. 방도 깔끔하고 중간중간 청소도 해주시고 어메니티도 충분해요. 생일예약이라니 풀사이즈 케이크도 준비해주셨어요. 케이크가 너무 커서 다 못먹었다고 말하니 집으로 돌아갈때 테이크아웃까지 해주심. 감동! 수영장은 베드가 몇개 없어서 눈치싸움 심하고 그늘도 거의 없어서 베드 못잡으면 오래 이용이 좀 힘들어요ㅠ 저희는 베드를 잡아서 다행히 세시간 정도 잘 놀았어요. 사진찍기 너무 좋고 풀바 음식도 만족스러웠어요. 리조트 건물 자체도 예쁘고 반얀트리 스파도 대만족. 리조트 내나 동물원 근처로 산책길도 잘 되어있어요. 동물원 쪽으로 나가시면 식당도 많아요. 조식당도 샴페인 무제한에 음식도 맛있어요. 김치는 달달한 김치찌개 맛..에 떡볶이는 간장이 왕창 들어가서 너무 짜서 다 남겼지만.. 다른 음식들은 다 맛있게 먹었어요. 특히 휴롬같은 쥬서가 있어서 생과일 주스를 마음껏 만들어 먹을 수 있어서 너무 좋았어요.
10
Yihua
15. okt. 2025
·
Overnattede 1 nat
Free flow champagne for breakfast
Free flow champagne for breakfast
6
Ching Wei
12. okt. 2025
·
Overnattede 1 nat
It's a nice property in general but have a few issues. Food is below average. Room view may not be what they marketed. Glass window is dirty. No taxi and you have to pay a surcharge. The kids club and service are the bright spots. Might skip this if the price is the same as those 5 stars hotels in the city area.
It's a nice property in general but have a few issues. Food is below average. Room view may not be what they marketed. Glass window is dirty. No taxi and you have to pay a surcharge. The kids club and service are the bright spots. Might skip this if the price is the same as those 5 stars hotels in the city area.
10
??(Maya Ogasawara)
21. okt. 2025
·
Overnattede 1 nat
Breakfast was amazing. Great variety and taste. Room was also beautiful.
Breakfast was amazing. Great variety and taste. Room was also beautiful.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
10
FangHao
for 3 uger siden
·
Overnattede 1 nat
New hotels, with great design and facility but too many tourists that impact the dining experience.
New hotels, with great design and facility but too many tourists that impact the dining experience.
10
Clare
16. sep. 2026
·
Overnattede 8 nætter
Very nice place to stay for vacation!
Very nice place to stay for vacation!
10
JUI NING
14. sep. 2026
·
Overnattede 1 nat
非常值得推薦，離動物園很近，吃東西也很方便。房間很新又很乾淨
非常值得推薦，離動物園很近，吃東西也很方便。房間很新又很乾淨
10
Kim
12. sep. 2026
·
Overnattede 1 nat
Beautiful resort with walking areas, proximity to zoo, spacious room with incredible rain forest view.
Beautiful resort with walking areas, proximity to zoo, spacious room with incredible rain forest view.
10
Kevin
11. sep. 2026
·
Overnattede 1 nat
My family and I like this resort, we come back often. I remember there were empty bottle provided for me to refill waters. Somehow this time not provided anymore. And the Laksa from the Buffet is not there anymore, my daughter likes it a lot, so its sad that she can not have it during our stay this time. Hope it can come back! 😁
My family and I like this resort, we come back often. I remember there were empty bottle provided for me to refill waters. Somehow this time not provided anymore. And the Laksa from the Buffet is not there anymore, my daughter likes it a lot, so its sad that she can not have it during our stay this time. Hope it can come back! 😁
Overnatningsstedets retninglinjer
Indtjekningsanvisninger
Alt hvad du behøver at vide for et problemfrit check-in.
Indtjekning
Udtjekning
Fra 15:00 til 23:30
Før 12:00
Godt at vide
Yderligere politikker og oplysninger om denne ejendom.
Valgfrie tilvalg
Yderligere betalte tjenesteydelser du kan anmode om.
Har du et spørgsmål?
Øjeblikkelige AI-svar er baseret på oplysninger om hotellet
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Billigere
Dyrere
Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-10-17: 634.4027971313477USD
- 2026-10-18: 405.60155000000003USD
- 2026-10-19: 380.88345000000004USD
- 2026-10-20: 328.4478021575928USD
- 2026-10-21: 324.70595000000003USD
- 2026-10-22: 324.70595000000003USD
- 2026-10-23: 531.4859188659668USD
- 2026-10-24: 514.4343126419068USD
- 2026-10-25: 325.8295USD
- 2026-10-26: 324.70595000000003USD
- 2026-10-27: 337.065USD
- 2026-10-28: 326.95305USD
- 2026-10-29: 326.95305USD
- 2026-10-30: 423.60115153656005USD
- 2026-10-31: 400.8524871109009USD
- 2026-11-01: 321.3353USD
- 2026-11-02: 322.45885000000004USD
- 2026-11-03: 321.3353USD
- 2026-11-04: 321.3353USD
- 2026-11-05: 321.3353USD
- 2026-11-06: 383.13055USD
- 2026-11-07: 420.20770000000005USD
- 2026-11-08: 458.40840000000003USD
- 2026-11-09: 321.3353USD
- 2026-11-10: 324.70595000000003USD
- 2026-11-11: 321.3353USD
- 2026-11-12: 321.3353USD
- 2026-11-13: 390.9954USD
- 2026-11-14: 389.87185USD
- 2026-11-15: 344.92985USD
- 2026-11-16: 344.92985USD
- 2026-11-17: 346.54097571411137USD
- 2026-11-18: 357.2037628341675USD
- 2026-11-19: 346.54097571411137USD
- 2026-11-20: 347.17695000000003USD
- 2026-11-21: 400.0174708404541USD
- 2026-11-22: 321.3353USD
- 2026-11-23: 321.2168348739624USD
- 2026-11-24: 322.09073376464846USD
- 2026-11-25: 321.3353USD
- 2026-11-26: 324.70595000000003USD
- 2026-11-27: 375.26570000000004USD
- 2026-11-28: 414.33001248321534USD
- 2026-11-29: 321.3353USD
- 2026-11-30: 321.3353USD
- 2026-12-01: 321.38440045166016USD
- 2026-12-02: 331.8796219940186USD
- 2026-12-03: 330.56683638458253USD
- 2026-12-04: 392.11895000000004USD
- 2026-12-05: 396.61315USD
- 2026-12-06: 320.6780671386719USD
- 2026-12-07: 319.9717338256836USD
- 2026-12-08: 319.08820000000003USD
- 2026-12-09: 321.3353USD
- 2026-12-10: 324.70595000000003USD
- 2026-12-11: 400.0174708404541USD
- 2026-12-12: 396.61315USD
- 2026-12-13: 378.1194237365723USD
- 2026-12-14: 320.6780671386719USD
- 2026-12-15: 330.32370000000003USD
- 2026-12-16: 326.95305USD
- 2026-12-17: 446.04935USD
Gæster, som planlægger at ankomme uden for de normale indtjekningstider, modtager en e-mail med indtjekningsinstruktioner. Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Kreditkortet, der blev brugt til reservationen, skal fremvises af kortholderen ved indtjekning sammen med et gyldigt billed-ID. Eventuelle andre arrangementer skal koordineres med overnatningsstedet før ankomst.Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Dette overnatningssted accepterer kreditkort. Kontanter accepteres ikke
- Overnatningsstedet forbeholder sig retten til at reservere et beløb på gæstens kreditkort inden ankomst.
- Betaling uden kontanter er tilgængelig
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm, sikkerhedsalarm og førstehjælpskasse
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Poolen er tilgængelig fra kl. 07.00 til kl. 19.00.
- Reservationer er påkrævet for spabehandlinger. Reservationer kan foretages ved at kontakte dette resort inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Der er mulighed for kontaktløs betaling for alle transaktioner.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Gebyr for morgenmadsbuffet: 62 SGD pr. person (cirkapriser)
- Gebyr for ekstra seng: 180.0 SGD pr. nat
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Parkering
Restaurant
Swimmingpool
Ikkerygerværelser
Roomservice
Renseri
Aktiviteter
Swimmingpool
Have
Cykling
Billiard
Legeplads
Vandreture
Udendørs pool
Pool (Infinity)
Udendørs møbler
Pool (Rooftop)
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Serviceydelser
Renseri
Rengøring
Beværtningsfaciliteter
Valutaveksling
Opbevaring af bagage
Rygeområde
Vaskeri
24-Hour Front Desk
Concierge Services
Generelt
Roomservice
Restaurant
Ikkerygerværelser
Massage
Spa og wellnesscenter
Kropsbehandlinger
Ansigtsbehandlinger
Børneklub
Bar ved poolen
Morgenmad på værelset
Familierum
Beach Sun Loungers
Wheelchair Accessible (Limited)
Parkering
Parkering
Parking Onsite
Internet
Gratis wi-fi