Name: Lagoon Beach Hotel & Spa
Address: Lagoon Beach Road, Cidade do Cabo, Western Cape (província), ZA
Price range: US$ 116–US$ 269 per night
Rating: 7.83

O que pensam os hóspedes

No Lagoon Beach Hotel & Spa, os viajantes elogiam as vistas deslumbrantes da praia e a simpatia da equipe, mas observam que o imóvel está envelhecendo e apresenta problemas de manutenção, interrupções ocasionais devido a eventos ou construções, e uma localização menos central que frequentemente exige o uso de carros ou transporte público pouco frequente.

Os quartos costumam ser espaçosos, mas a decoração parece datada para alguns hóspedes, com relatos de ar condicionado instável e alguns problemas com ruído. As instalações incluem piscinas cênicas e um spa bem avaliado, embora a academia receba críticas constantes e a piscina na cobertura às vezes seja fechada para eventos. O café da manhã e a comida são geralmente bem recebidos, enquanto o feedback sobre a limpeza varia de impecável a mofo ou desgaste em certas áreas. Espere uma estadia à beira-mar com paisagens impressionantes, equilibrada por instalações antigas e inconvenientes ocasionais.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

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Instalações

As piscinas e vistas para a praia se destacam, e o spa recebe muitos elogios. As instalações da academia são ruins, com equipamentos quebrados ou limitados, e a piscina na cobertura às vezes é fechada para eventos; o transporte para a Waterfront funciona, mas com pouca frequência.

Avaliações dos hóspedes relacionadas

8

Natalie

1 de mar. de 2024

·

A estadia foi de 7 noites

Very nice hotel although I had to switch rooms as the patio door didn’t close and it was over the front entrance so was very noisy. Staff were friendly and helpful, especially Sonia at breakfast 😊 Convenient shuttle to V&A Waterfront which was really useful. Views across the sea and mountains were fantastic.

10

ROBERT

19 de abr. de 2025

·

A estadia foi de 3 noites

Great location to access the beach. Excellent Spa. Would stay here again.

4

Devlin

5 de nov. de 2025

·

A estadia foi de 1 noite

We couldn’t use the facilities as shown (the rooftop pool) as there was an event going on. Additionally, there was extremely loud noise until 12am, preventing us from sleep.

10

Linda

28 de nov. de 2023

·

A estadia foi de 6 noites

Mycket bra hotell direkt på stranden. Shuttlebus till waterfront var tredje timme från kl. 09.00-21.00.

10

Faline

12 de jan. de 2026

·

A estadia foi de 3 noites

Beautiful beach location, friendly staff, great spa treatments, good food

10

Dale

25 de dez. de 2024

·

A estadia foi de 4 noites

Great place to enjoy beach, pool and views. Everything was good. Appreciated the underground parking as well. Very friendly staff

6

Priscilla Kate

28 de nov. de 2024

·

A estadia foi de 4 noites

Sødt personale Dejlig udsigt Men det er simpelthen absolut ringe Gym. Selvom andre har beklaget dette før. Så konstaterer vi. Ingen maskiner. Meget gamle og ikke vedligeholdte vægte. Defekt løbebånd. Ingen vand glas osv. Ubrueligt.

8

Pierre

3 de fev. de 2025

·

A estadia foi de 2 noites

The river into the ocean just to the left of the property is very polluted. Was sad to discover. The gym is not great with few machines and one of them broken. Lovely view, though, clean and a great breakfast.

6

Bernhard

17 de dez. de 2025

·

A estadia foi de 7 noites

Zimmer war in Ordnung , aber nicht so wie auf Bildern Aussicht super , Essen gut , glutenfrei einmal Ja einmal nein , Frühstück , Wartezeit auf Tisch , obwohl genügend Tische frei sind Ein Pool meerseitig vorhanden , im 3 stock meist wegen Veranstaltungen gesperrt aber sowieso kalt , da nicht beheizt , Whirlpool wie beschrieben nicht vorhanden ! Alles in allem ok , nur nicht wie beschrieben !!!!! Keine 4 Sterne !

6

MAUREEN

14 de nov. de 2024

·

A estadia foi de 3 noites

Firstly the 2 bed apt we were offered was on the ground floor and wasn’t full sea view also the safety box wasn’t working and there were bugs in the room. We asked to be moved to a higher floor that was granted and everything worked. We were very disappointed to learn the V&A shuttles were not regular so we had to get taxis adding to the cost

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Limpeza

O feedback sobre a limpeza é misto: muitos quartos foram descritos como limpos, enquanto outros relataram mofo, odores ou áreas sujas e desgastadas.

Avaliações dos hóspedes relacionadas

10

Julie

8 de ago. de 2024

·

A estadia foi de 1 noite

Incroyable La vue sur la mer est époustouflante La chambre est grande, propre

2

Erica

6 de jan. de 2026

·

A estadia foi de 6 noites

Not close to a four star hotel and not in line with the pictures. Several areas are in a clear need of an upgrade and the first room we got was so worn down and dirty that we just could not stay.

10

Samantha

22 de mar. de 2023

·

A estadia foi de 4 noites

By far my favorite place to stay when in Cape Town. Hotel staff are amazingly friendly and accomodating. Hotel is prestine, you will always find staff cleaning which is amazing! The beach and mountain are breathtaking.

8

Sashnee

24 de jul. de 2024

·

A estadia foi de 2 noites

Staff were very friendly and really helpful. Breakfast was really good and there were lots of different options available. However, the hotel was quite busy when we checked in, and as a result it was noisy even during late evening as people were walking past our room, etc. There was also construction taking place, which would have been nice to know upfront so as to manage expectations. There were cigarette remnants and a discarded bottle of alcohol on our balcony which was never removed. Bottles of drinking water were provided, but tasted smoky. Overall, it was conveniently located and an average stay.

6

Marissa

14 de mai. de 2025

·

A estadia foi de 7 noites

The properties is farther from downtown than appears. The bus takes approximately 45min to the waterfront. Uber is the only other option to get into town. Overall the property is dated and not well maintained. The beds were very hard and the room had several broken/dirty things including the towel racks, the soap rack in the shower, the lamp shades, and mold along the upper tile lining in the shower. The fan in the bathroom also did not work. The staff however are excellent! Everyone was very friendly and willing to help. It felt special to have people remember you when you got back from a day out and ask how you were.

10

ALESSANDRO

4 de jan. de 2025

·

A estadia foi de 7 noites

Excelente, café da manhã e limpeza do quarto excepcional, só não ajudaram levar as malas do quarto que era longe da recepção, mas no mais tudo maravilhoso mesmo.

2

kelvin

9 de ago. de 2025

·

A estadia foi de 5 noites

Unkept facility

2

Laura

15 de mar. de 2025

·

A estadia foi de 2 noites

I do not recommend this property, my daughter and I arrived early evening and to check in they unlocked the door and locked it behind you. This did not give you a feeling of a security. Then we needed to park our rental and a man from inside insisted that he wanted to drive us in our vehicle to the parking lot, we let him in the car but not drive. Highly unusual! Then once inside the room there was no air conditioning or fan blowing, we brought this to their attention and the said give it one hour. We contacted them again, they sent someone and said it was broken. They then called our room and offered to change rooms, we did and the second rooms air conditioning wasn’t working, but the blower worked. At this time it was late in the evening and we had no choice but to stay the night. The rooms were not clean, there was dirt and oil on the headboard and large metallic spangles in the shower. We left early the next morning and after our excursion found another hotel in a safe area and called Expedia to help get a refund. I spoke with the hotel about the refund and they said I had to go through Expedia, and Expedia originally offered a $50 credit and I insisted on getting half of what we paid back. Ultimately, we received half of the money back, The original stay was $360 for two days, at what was called a Luxury Spa Hotel. No pool in site when we arrived and I would not consider the area safe, overall it was the worst hotel I have ever stayed in and highly overpriced.

6

Hilde

26 de nov. de 2025

·

A estadia foi de 4 noites

Leiligheten var ganske stor men det luktet stygt der. Mugg på vegger på bad og dårlig vedlikeholdt. Fint bassengområde på tak og finstrand utenfor, men nok ikke i det beste strøket i Cape Town

8

Destinee

23 de out. de 2025

·

A estadia foi de 1 noite

Clean room. Food from restaurant and room service was good. The hotel itself looks old and outdated (carpet, walls, shower floor), but the room was comfortable. The room was over the conference room, which had a party the last night of the stay, but was very quiet throughout the beginning of the stay. Staff was polite and the drive to the attractions was reasonable.

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Quartos

Os quartos são frequentemente espaçosos e confortáveis, com vistas deslumbrantes. No entanto, a decoração parece datada em várias unidades, o ar condicionado pode ser instável ou inexistente, e alguns hóspedes notaram ruído ou problemas com portas/janelas.

Avaliações dos hóspedes relacionadas

8

Natalie

1 de mar. de 2024

·

A estadia foi de 7 noites

Very nice hotel although I had to switch rooms as the patio door didn’t close and it was over the front entrance so was very noisy. Staff were friendly and helpful, especially Sonia at breakfast 😊 Convenient shuttle to V&A Waterfront which was really useful. Views across the sea and mountains were fantastic.

4

Christopher

12 de out. de 2024

·

A estadia foi de 10 noites

Property was okay but the AC doesn’t work and you will sweat all night. Despite asking for it to be fixed multiple times. We left early because we could not deal with the heat and humidity in the rooms.

10

Louise

5 de nov. de 2025

·

A estadia foi de 3 noites

Pleasant hotel - very comfortable and spacious rooms. Very friendly and efficient staff.

10

Ashley

19 de mar. de 2024

·

A estadia foi de 3 noites

The views from this hotel are absolutely stunning. I recommend the ocean view room, as it has views of the mountains as well. This room is what made my stay here so perfect. If you want easy walking to restaurants and waterfront, this is not for you. But if you are happy to take extremely cheap Ubers to places, please treat yourself to this beautiful hotel. The views from the pool is stunning as well. I personally didn’t regret not including breakfast to my booking, as the other on site restaurant offered cheaper breakfast prices and in my opinion tastier (as I did pay for the breakfast buffet one morning).

6

Gert

3 de fev. de 2026

·

A estadia foi de 1 noite

Room dated but good size. Windows making noise when windy outside.

8

niel

26 de nov. de 2024

·

A estadia foi de 4 noites

Beautiful view on the ocean but patio door could not lock and aircon did not work.

8

Bengt

12 de nov. de 2024

·

A estadia foi de 4 noites

Rummen börjar bli slitna

10

Robert

25 de jun. de 2025

·

A estadia foi de 3 noites

Great location, spacious rooms, good food and friendly staff

4

Ricardo

2 de fev. de 2026

·

A estadia foi de 8 noites

Não é um hotel , e sim um apartamento para aluguel anexo ao hotel. Chuveiro péssimo, box que alaga o banheiro a cada banho. Não tem ar condicionado, em pleno verão. Mobiliário antigo e desgastado. Cama casal pequena . Região longe do Waterfront, e nade não tem mais nada pertoz pessima escolha

10

Destinee

26 de out. de 2025

·

A estadia foi de 4 noites

The balcony was scenic!

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Serviço

A equipe é amplamente descrita como simpática e acolhedora. No entanto, vários hóspedes experimentaram atendimento lento ou ineficiente na recepção, comunicação deficiente ou disputas de cobrança.

Avaliações dos hóspedes relacionadas

8

Andy

23 de mar. de 2024

·

A estadia foi de 5 noites

Staff are really friendly and made our stay special.

10

K

22 de set. de 2025

·

A estadia foi de 13 noites

What a lovely stay. The hotel is in a beautiful location overlooking a peaceful beach and the ocean. The staff were so friendly and welcoming and took care of me during my stay. The bar and restaurant staff, transport desk, reception staff were all great and made my stay one to remember. I would like to particularly thank the lovely Sonia who looked after me everyday at breakast time, and the spa manager who was also super friendly and helped me during my stay. Thank you all. I would definitely stay here again and would recommend. Thank you.

6

lloyd

22 de dez. de 2024

·

A estadia foi de 6 noites

The service at reception is terrible- you call them from the room they never pick up - the family suites are extremely small for 4 people and at a cost of over 4000 very expensive- bar staff are very good - did one set of laundry was 1300 for a few items - complete rip off - we do whole bag for 400 in the laundry in the strand - completely over priced- your spa is also completely over priced at nearly 1000 for nails ? It’s 500 in joburg ?

10

Tsietsi Isaac

28 de mai. de 2025

·

A estadia foi de 5 noites

Staff made us feel welcome and safe. Friendly staff in all departments. Breakfast wonderful with many choices. Food was great.

4

Chukwuma

20 de mar. de 2025

·

A estadia foi de 6 noites

The front office staff are very unfriendly

8

Tiago

21 de jul. de 2025

·

A estadia foi de 4 noites

Quando chegamos no hotel não havia a confirmação do pagamento da reserva, apesar de eu ter feito o pagamento diretamente para Hoteis.com. Mostrei todos os comprovantes ao gerente que nosbdeixou esperando por uns 30min até liberar o check-in. Estava ocorrendo uma obra em alguns quartos e os corredores estavam bem desorganizado. Por outro lado, o cafe da manhã é incrivel.

8

Alistair

6 de mar. de 2023

·

The location of the hotel is good in that it is right there on the beach, the area is more commercial than tourist though. We were on business so this wasn't an issue and there is always Uber to take you anywhere easily and quickly. The hotel has nice spacious public areas, a nice bar an terrace area next to the pool (small but then you have the ocean right there). There is another pool I think but I didn't check that out. food and drink served at the hotel bar there was good, some really nice casual dining options. The staff in the bar and the breakfast were friendly and helpful. The staff on the front desk were excellent. Very helpful and professional and very friendly too. The room was OK. The bed was comfy, everything was clean, the room was quite spacious. The air conditioning was very loud though and it was running all night (its hot here, right?) Also my room door looked like someone had broken into the room, it showed signs of being forced. This made me a little uncomfortable. There is a room safe and I used it! All in all it was a good stay and everything was fine and offered value for money at high season.

10

Faline

12 de jan. de 2026

·

A estadia foi de 3 noites

Beautiful beach location, friendly staff, great spa treatments, good food

6

Michael

11 de fev. de 2023

·

A estadia foi de 3 noites

A beautiful location with a few issues. 1) property is on the beach and there are groups of young men who occasionally hang around outside the hotel on the beach drinking. 4 pm ok but 9 am drinking whiskey straight from the bottle is disconcerting. 2) sent in laundry to get done. Never got it back. In general the front desk is not responsive and seems disconnected from house keeping etc. restaurant and bar staff are great.

6

Peter

22 de fev. de 2026

·

A estadia foi de 1 noite

Check dauerte etwas lang

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Localização

Localização à beira-mar, com vistas impressionantes do oceano e da Table Mountain, é um destaque. Não é central para a V&A Waterfront, então os hóspedes dependem de Uber ou de um transporte público pouco frequente; alguns mencionam poluição na praia ou preocupações com a área.

Avaliações dos hóspedes relacionadas

10

Touraya

27 de set. de 2025

·

A estadia foi de 4 noites

Not walkable and they only need more free shuttle accommodations. Transportation quite expensive even from the airport. Other than that it’s an amazing place

8

Bradley

24 de jul. de 2023

·

A estadia foi de 1 noite

The beach was disgusting as it was littered from all the trash from the ocean. Trash pickers combed the beach looking for re-usable items. The ocean water was brown like sewer water. The hotel was nice, staff was great, but the beachfront is not worth booking a stay for if that's what you would like. Our stay was in July--maybe the beach is different at another time of the year.

10

Ashley

19 de mar. de 2024

·

A estadia foi de 3 noites

The views from this hotel are absolutely stunning. I recommend the ocean view room, as it has views of the mountains as well. This room is what made my stay here so perfect. If you want easy walking to restaurants and waterfront, this is not for you. But if you are happy to take extremely cheap Ubers to places, please treat yourself to this beautiful hotel. The views from the pool is stunning as well. I personally didn’t regret not including breakfast to my booking, as the other on site restaurant offered cheaper breakfast prices and in my opinion tastier (as I did pay for the breakfast buffet one morning).

10

Shaun

7 de set. de 2025

·

A estadia foi de 7 noites

Out of the cities 100mph pace . Nice and relaxed atmosphere with friendly staff . Breathtaking view looking straight out to the beach and sea , also the city and Table mountain .

10

Linda

28 de nov. de 2023

·

A estadia foi de 6 noites

Mycket bra hotell direkt på stranden. Shuttlebus till waterfront var tredje timme från kl. 09.00-21.00.

10

Brigitte

18 de out. de 2025

·

A estadia foi de 7 noites

Great Location at the Beach with table Mountain view

6

Marissa

14 de mai. de 2025

·

A estadia foi de 7 noites

The properties is farther from downtown than appears. The bus takes approximately 45min to the waterfront. Uber is the only other option to get into town. Overall the property is dated and not well maintained. The beds were very hard and the room had several broken/dirty things including the towel racks, the soap rack in the shower, the lamp shades, and mold along the upper tile lining in the shower. The fan in the bathroom also did not work. The staff however are excellent! Everyone was very friendly and willing to help. It felt special to have people remember you when you got back from a day out and ask how you were.

8

Pierre

3 de fev. de 2025

·

A estadia foi de 2 noites

The river into the ocean just to the left of the property is very polluted. Was sad to discover. The gym is not great with few machines and one of them broken. Lovely view, though, clean and a great breakfast.

6

Michael

11 de fev. de 2023

·

A estadia foi de 3 noites

A beautiful location with a few issues. 1) property is on the beach and there are groups of young men who occasionally hang around outside the hotel on the beach drinking. 4 pm ok but 9 am drinking whiskey straight from the bottle is disconcerting. 2) sent in laundry to get done. Never got it back. In general the front desk is not responsive and seems disconnected from house keeping etc. restaurant and bar staff are great.

6

MAUREEN

14 de nov. de 2024

·

A estadia foi de 3 noites

Firstly the 2 bed apt we were offered was on the ground floor and wasn’t full sea view also the safety box wasn’t working and there were bugs in the room. We asked to be moved to a higher floor that was granted and everything worked. We were very disappointed to learn the V&A shuttles were not regular so we had to get taxis adding to the cost

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Restaurante

O café da manhã e o restaurante no local são geralmente elogiados pela qualidade e sabor. Alguns hóspedes notaram cardápios limitados, preços altos ou incidentes de mau atendimento.

Avaliações dos hóspedes relacionadas

8

Lawrence

26 de mar. de 2024

·

A estadia foi de 4 noites

The breakfast was amazing Cheers to the chef.

10

Tsietsi Isaac

28 de mai. de 2025

·

A estadia foi de 5 noites

Staff made us feel welcome and safe. Friendly staff in all departments. Breakfast wonderful with many choices. Food was great.

8

Michael

26 de mai. de 2025

·

A estadia foi de 4 noites

The location was close the the sea with great views, staff were friendly and food was really nice.

10

Ashley

19 de mar. de 2024

·

A estadia foi de 3 noites

The views from this hotel are absolutely stunning. I recommend the ocean view room, as it has views of the mountains as well. This room is what made my stay here so perfect. If you want easy walking to restaurants and waterfront, this is not for you. But if you are happy to take extremely cheap Ubers to places, please treat yourself to this beautiful hotel. The views from the pool is stunning as well. I personally didn’t regret not including breakfast to my booking, as the other on site restaurant offered cheaper breakfast prices and in my opinion tastier (as I did pay for the breakfast buffet one morning).

10

Faline

12 de jan. de 2026

·

A estadia foi de 3 noites

Beautiful beach location, friendly staff, great spa treatments, good food

6

Dan

28 de set. de 2023

·

They totally mislead on their website about their services. They present a full room service menu - which in fact they don't have. They have a. very limited menu (mostly appetizer/fast food style) that's delivered in take out containers. You can physically go to one of their restaurants and order off that menu - which you then take to your room yourself. Thats NOT room Service. If I can do that, why cant they????? When you mislead to attract customers, you turn them away forever.

8

EMT

2 de abr. de 2025

·

A estadia foi de 3 noites

Hotel has maintenance issues that need to be attended to. The balcony with view of the ocean is awesome. Very friendly and accommodating staff on all levels. Pricing of some items in restaurant exorbitant. Room service efficient and fast. Mattresses firm and comfortable.

8

William

29 de nov. de 2024

·

A estadia foi de 3 noites

The property is old! Needs new furniture. Staff is nice and polite, especially the restaurants. The food was excellent, although choice is limited. The travel desk is money hungry. They want to charge R280 for the same adapter for around R50 in the U.S. And most hotels don’t demand that you buy the adapter, either. They charge a trip for $10.0 US that Uber charged around $7.00 US. In addition, one needs a reservation in advance.

8

Destinee

23 de out. de 2025

·

A estadia foi de 1 noite

Clean room. Food from restaurant and room service was good. The hotel itself looks old and outdated (carpet, walls, shower floor), but the room was comfortable. The room was over the conference room, which had a party the last night of the stay, but was very quiet throughout the beginning of the stay. Staff was polite and the drive to the attractions was reasonable.

4

Grace

16 de jan. de 2025

·

A estadia foi de 4 noites

While the property was located on a beautiful beach the hotel infrastructure was definitely outdated but very clean. Food service staff was horrible, dealt with some racism and ordered food that never was received. Property staff was great, but the service workers were not the best. Our toilet had some issues, and rooms very clean but very outdated appliances

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Mês	Preço médio
janeiro	US$ 138
fevereiro	US$ 170
março	US$ 128
abril	US$ 107
maio	US$ 100
junho	US$ 84
julho	US$ 86
agosto	US$ 82
setembro	US$ 114
outubro	US$ 141
novembro	US$ 150
dezembro	US$ 160

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $141	21 $151	22 $246	23 $210	24 $119
25 $116	26 $131	27 $132	28 $269	29 $191	30 $123	31 $147

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $161	2 $171	3 $138	4 $136	5 $143	6 $130	7 $131
8 $122	9 $138	10 $143	11 $197	12 $169	13 $125	14 $146
15 $153	16 $238	17 $219	18 $208	19 $214	20 $122	21 $122
22 $125	23 $138	24 $170	25 $173	26 $185	27 $122	28 $121
29 $121	30 $191

Lagoon Beach Hotel & Spa

Preços para Lagoon Beach Hotel & Spa

Preços médios mensais

Sobre este alojamento

Localização

Opções de quartos

Quarto Quádruplo Clássico, quartos comunicantes

Quarto Clássico (Twin or King)

Apartamento Standard, 2 quartos

Quarto Deluxe, vista para o mar

Suite, 2 quartos

Quarto Deluxe, vista parcial para o mar

Quarto, vista para a montanha

Apartamento, 2 quartos, vista para o mar

Apartamento Deluxe

Avaliações dos hóspedes sobre Lagoon Beach Hotel & Spa

Quem se hospeda aqui?

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

É bom saber

Extras opcionais

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