Hilton Waikoloa Village
From
355 US$
/nat
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From
355 US$
/nat
Om dette overnatningssted
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, som omfatter 3 udendørs swimmingpools, 3 boblebade og et motionscenter...
Faciliteter
Der tilbydes fuld spaservice, hvor du kan slappe af og nyde massage, kropsbehandlinger samt ansigtsbehandlinger. Du vil helt sikkert værdsætte de rekreative faciliteter, som omfatter 3 udendørs swimmingpools, 3 boblebade og et motionscenter. Andre faciliteter på dette resort inkluderer gratis trådløs internetadgang, concierge-tjenester og gavebutik/aviskiosk.
Forretningsfaciliteter
Gæsterne har blandt andet adgang til et forretningscenter, hurtig indtjekning og hurtig udtjekning. Planlægger du et arrangement i Waikoloa? På dette resort er der et område på 6132 kvadratmeter til rådighed, bestående af et konferencecenter og 7 mødelokaler. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.
Spisning
Snup en bid mad på Kamuela Provision Co., som er en af mange spisesteder tilhørende dette resort. Her finder du blandt andet 8 restauranter og 2 kaffebarer/caféer. Besøg en af stedets 5 barer/lounger, 2 strandbarer eller 2 barer ved poolen, og nyd en forfriskende drink. Morgenmadsbuffet tilbydes mod gebyr dagligt fra kl. 07.00 til kl. 10.30.
Værelser
Føl dig hjemme i et af de 647 værelser, der indeholder dvd-afspiller og fladskærms-tv. Værelserne har privat møbleret balkon eller terrasse. Med gratis Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med en kombination af bruser/badekar samt designertoiletartikler og bidet.
Lokation
Overnatter du ved Hilton Waikoloa Village, som ligger ved siden af en golfbane i Waikoloa, er du kun 15 minutters kørsel fra Mauna Lani Resort Golf Course og Waikoloa Beach Golf Course. Dette resort med familievenlig profil ligger 17,1 km fra Mauna Kea Beach og 10,7 km fra Mauna Lani Beach.
I nærheden
Waikoloa Beach Golf Course(0.3 mil)
Anaehoomalu Beach(0.4 mil)
Kings Shops(0.7 mil)
Waikoloa Kings' Course(0.7 mil)
Genesis Gallery(0.9 mil)
Queens' Marketplace(0.9 mil)
Waikoloa Petroglyph Preserve(1.1 mil)
Waikoloa Kings Golf Course(1.7 mil)
Mauna Lani Beach(2.6 mil)
Francis H.I'i Brown South Golfbane(2.6 mil)
Mauna Lani Historic Park(3.1 mil)
Great 4-D Movie Ride(5.3 mil)
Francis H.I'i Brown North Golfbane(5.8 mil)
Mauna Lani Resort Golf Course(5.9 mil)
Puakō Petroglyph Park(6 mil)
Kamuela, HI (MUE-Waimea-Kohala)(22.5 mil)
Kailua-Kona, HI (KOA-Kona Intl.)(19.6 mil)
Lokation
69-425 Waikoloa Beach Dr, Waikoloa, Hawaii, USA
Waikoloa Beach Golf Course (0.3 mil)
Anaehoomalu Beach (0.4 mil)
Kings Shops (0.7 mil)
Waikoloa Kings' Course (0.7 mil)
Genesis Gallery (0.9 mil)
Queens' Marketplace (0.9 mil)
Gæsteanmeldelser af Hilton Waikoloa Village
7.9
God
Baseret på 1.240 verificerede anmeldelser
Hvem overnatter her?
Business
5%
Par
36%
Familie
53%
Gruppe
4%
Solorejsende
0%
Hvad siger gæsterne
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Hilton Waikoloa Village er et stort feriested ved havet med smukke omgivelser, store pools og en saltvandslagune, som mange gæster værdsætter. Gentagne kommentarer nævner dog meget lange afstande på ejendommen og langsom, til tider upålidelig transport på stedet.
Læs mereVar dette nyttigt?
Hvad siger gæsterne
Hilton Waikoloa Village er et stort feriested ved havet med smukke omgivelser, store pools og en saltvandslagune, som mange gæster værdsætter. Gentagne kommentarer nævner dog meget lange afstande på ejendommen og langsom, til tider upålidelig transport på stedet.
Rejsende roser de familievenlige aktiviteter, velholdte omgivelser og den nemme snorkling med skildpadder i lagunen. Flere nævner også venligt personale. Hyppige ulemper omfatter forældede eller dårligt vedligeholdte værelser, lejlighedsvis støj fra byggeriet, ujævn rengøring og begrænsede spisemuligheder med høje priser og tidlig lukketid. Beliggenheden er afsides med ingen naturlig sandstrand ved havet; det meste af svømningen foregår i lagunen og pools. Samlet set passer det familier, der søger en ferieoplevelse med masser at lave på stedet.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Faciliteter
Omfattende pools (nogle med vandrutsjebaner) og en populær saltvandslagune med udlejning og Dolphin Quest er højdepunkterne. Transport på stedet (tog/både) er langsom eller upålidelig, skygge er begrænset, nogle pools føles kolde, og parkering er langt væk og dyr.
Relaterede gæsteanmeldelser
10
Balaji
20. apr. 2025
·
Overnattede 6 nætter
Their lagoon is the best. Worth every penny. Some other charges caught us by surprise, but I guess they are expected these days. Food at Island Gourmet (at Queens Market ~1mile from resort) is good quality and reasonably priced. Very close to Lava club - excellent for dinner with sunset.
Their lagoon is the best. Worth every penny. Some other charges caught us by surprise, but I guess they are expected these days. Food at Island Gourmet (at Queens Market ~1mile from resort) is good quality and reasonably priced. Very close to Lava club - excellent for dinner with sunset.
8
kristy
28. jun. 2025
·
Overnattede 6 nætter
Aging but beautiful property. The boats are being phased out which it unfortunate. The trams are slow, hot and very loud. Lagoon is the highlight. Food good but restaurants overpriced .
Aging but beautiful property. The boats are being phased out which it unfortunate. The trams are slow, hot and very loud. Lagoon is the highlight. Food good but restaurants overpriced .
10
Matthew
7. sep. 2024
·
Overnattede 4 nætter
Had a lovely time! Restaurants on the property offer a good range of food that’s perfect for hanging out in the sun or for date night. The spa was excellent, and the pools were wonderful. The lagoon was likely my favorite part, as you constantly see ocean life like sea turtles and sting rays. Not to mention you can rent a car and see the island, go on a catamaran cruise, snorkel, and more!
Had a lovely time! Restaurants on the property offer a good range of food that’s perfect for hanging out in the sun or for date night. The spa was excellent, and the pools were wonderful. The lagoon was likely my favorite part, as you constantly see ocean life like sea turtles and sting rays. Not to mention you can rent a car and see the island, go on a catamaran cruise, snorkel, and more!
2
Wendy
29. dec. 2023
·
Overnattede 7 nætter
My 4th stay at this property and it will be my last. If you are a returning guest, be aware that things are not the same. * A hot tub in the Kona pool area is no longer available for guests. You have to pay $1,000 per day to rent it. * Giant waterfall at Kona pool is gone! * Makai guests no longer get poolside sun chairs. They have been replaced with day beds that need to be rented. * Waiters and waitresses no longer take your poolside drink order unless you are in a rented day bed. * Makai guest no longer get poolside safes. * The pools are no longer heated. They are freezing! * Guests no longer get daily bottled water in their room. Instead you get a refillable water bag but the dispensed water tastes horrible. * This hotel still has no recycling program. * The parrots, flamingos, and tortoise are gone. * The lagoon used to have 18-20 turtles in it. Only saw 3 and most guests never saw a turtle at all. * Only had 1 boat running creating long waits. In the past, the hotel always had 2-3 boats running. * The boat waterway is filled with sludge and slim. Needs to be cleaned. * There is no longer a Japanese or a Chinese restaurant on site. * No more mini golf. * Housekeeping didn't come for 3 days, even when we signed up for daily cleaning. * Asked a gift shop worker to break a $10 bill into 2 $5 bills, and was told I had to buy something from the store. * Waited 20 minutes for car valet. Poor service, dirty, and WAY TOO EXPENSIVE for what you get. Prices are way up!
My 4th stay at this property and it will be my last. If you are a returning guest, be aware that things are not the same. * A hot tub in the Kona pool area is no longer available for guests. You have to pay $1,000 per day to rent it. * Giant waterfall at Kona pool is gone! * Makai guests no longer get poolside sun chairs. They have been replaced with day beds that need to be rented. * Waiters and waitresses no longer take your poolside drink order unless you are in a rented day bed. * Makai guest no longer get poolside safes. * The pools are no longer heated. They are freezing! * Guests no longer get daily bottled water in their room. Instead you get a refillable water bag but the dispensed water tastes horrible. * This hotel still has no recycling program. * The parrots, flamingos, and tortoise are gone. * The lagoon used to have 18-20 turtles in it. Only saw 3 and most guests never saw a turtle at all. * Only had 1 boat running creating long waits. In the past, the hotel always had 2-3 boats running. * The boat waterway is filled with sludge and slim. Needs to be cleaned. * There is no longer a Japanese or a Chinese restaurant on site. * No more mini golf. * Housekeeping didn't come for 3 days, even when we signed up for daily cleaning. * Asked a gift shop worker to break a $10 bill into 2 $5 bills, and was told I had to buy something from the store. * Waited 20 minutes for car valet. Poor service, dirty, and WAY TOO EXPENSIVE for what you get. Prices are way up!
10
DeAna
20. jul. 2025
·
Overnattede 3 nætter
Pools are fantastic. Very nice property. Beautiful view of the ocean.
Pools are fantastic. Very nice property. Beautiful view of the ocean.
8
Joo Suk
22. aug. 2024
·
Overnattede 5 nætter
There are three different pools (including lagoon) that provide the guest with options to enjoy. Some AC in tram was out of order during the stay and wish they could fix sooner.
There are three different pools (including lagoon) that provide the guest with options to enjoy. Some AC in tram was out of order during the stay and wish they could fix sooner.
6
Rocky
20. apr. 2025
·
Overnattede 4 nætter
Nice room. Nice pool. Limited food. Breakfast was either a $60 buffet or a coffee stand. Nothing in between. Limited restaurant options for lunch or dinner. Pool with no umbrellas. You could rent a chair with a shade for $200. A bit disappointing.
Nice room. Nice pool. Limited food. Breakfast was either a $60 buffet or a coffee stand. Nothing in between. Limited restaurant options for lunch or dinner. Pool with no umbrellas. You could rent a chair with a shade for $200. A bit disappointing.
8
Charlie
6. jun. 2024
·
Overnattede 2 nætter
It\'s a great setting. Perfect views and staff are easy to work with. Lagoon is cool for adults and tons for kids. Less than ideal, rooms show use in the newer wing, Makai. The gondola is "temporarily closed" and if you ask staff about it they get nervous and deflect the question. It\'s on their website as a feature but when we got there its not on any maps. And expect to get a bit of pressure to upgrade you room for a
It\'s a great setting. Perfect views and staff are easy to work with. Lagoon is cool for adults and tons for kids. Less than ideal, rooms show use in the newer wing, Makai. The gondola is "temporarily closed" and if you ask staff about it they get nervous and deflect the question. It\'s on their website as a feature but when we got there its not on any maps. And expect to get a bit of pressure to upgrade you room for a
6
Charles
29. apr. 2025
·
Overnattede 8 nætter
The parking was $50 a day which is really high. The food was really high. The Ham & Cheese Omelet on the breakfast buffet for $55 was the worse one I have eaten in my 69 years. The property was hugh and 1 of the 2 trams was not running for the first 3 or 4 days. So you had to wait for up to 25 minutes instead of the around 10 we were quoted to get on one. There were birds in the atrium of the Palace hotel that chirped loudly around 7:00 PM every night and at around 5:00 AM every morning that was louder than the TV and woke us up most days. The Adult only pool was not marked as such at the pool and I had to ask 2 groups of people with children to leave in one day, one did after giving me a dirty look and the other lady did not until someone else went to the fornt desk and complained. We gave up and just went to the other pools after this before I had a big confrontation with someone. Also the $50 Spaghetti was not good and we tossed most of it. I reported all of this to the mananger but no one offered to give me a discount he just asked what he good to do make my stay better, I didn't know what to say. I guess I should have asked for some finanical compensation or something. The manager did get both trams running after I complained about them. If you are older and want a restful vacation do not go to this property! You need to be able to walk a lot and have plenty of cash!
The parking was $50 a day which is really high. The food was really high. The Ham & Cheese Omelet on the breakfast buffet for $55 was the worse one I have eaten in my 69 years. The property was hugh and 1 of the 2 trams was not running for the first 3 or 4 days. So you had to wait for up to 25 minutes instead of the around 10 we were quoted to get on one. There were birds in the atrium of the Palace hotel that chirped loudly around 7:00 PM every night and at around 5:00 AM every morning that was louder than the TV and woke us up most days. The Adult only pool was not marked as such at the pool and I had to ask 2 groups of people with children to leave in one day, one did after giving me a dirty look and the other lady did not until someone else went to the fornt desk and complained. We gave up and just went to the other pools after this before I had a big confrontation with someone. Also the $50 Spaghetti was not good and we tossed most of it. I reported all of this to the mananger but no one offered to give me a discount he just asked what he good to do make my stay better, I didn't know what to say. I guess I should have asked for some finanical compensation or something. The manager did get both trams running after I complained about them. If you are older and want a restful vacation do not go to this property! You need to be able to walk a lot and have plenty of cash!
8
Lawrence
12. jul. 2025
·
Overnattede 7 nætter
Good hotel. Very nice but the tram was always broken. It made it difficult for our older relatives to walk around.
Good hotel. Very nice but the tram was always broken. It made it difficult for our older relatives to walk around.
Var dette nyttigt?
AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Rengøring
Renligheden er svingende: mange fandt værelser og omgivelser rene, men gentagne beskrivelser nævner beskidte eller støvede værelser, skadedyr (kakkerlakker/myrer) og lejlighedsvis beskidte offentlige områder. Rengøringsplaner og opfølgning er inkonsekvente.
Relaterede gæsteanmeldelser
6
CLAUDIA
24. mar. 2025
·
Overnattede 4 nætter
They never came to clean the room nor was ever offered at the check in. People at the counter were not friendly, room was okay but bathroom tub had to be cleaned. I took a bunch of hair out myself because the water wasn’t going, the hair was a lot, as if it hadn’t been cleaned for a while.
They never came to clean the room nor was ever offered at the check in. People at the counter were not friendly, room was okay but bathroom tub had to be cleaned. I took a bunch of hair out myself because the water wasn’t going, the hair was a lot, as if it hadn’t been cleaned for a while.
4
Richard
5. mar. 2024
·
Overnattede 4 nætter
The property is nice. Staff was very nice. Our first room had roaches and we weren’t given an upgraded room. Our beautiful ocean view was taken from us. The fridge area of the rooms are not cleaned properly which is why we had roaches
The property is nice. Staff was very nice. Our first room had roaches and we weren’t given an upgraded room. Our beautiful ocean view was taken from us. The fridge area of the rooms are not cleaned properly which is why we had roaches
10
Karen
12. maj 2024
·
Overnattede 4 nætter
Great beautiful property however, room had roaches.
Great beautiful property however, room had roaches.
2
Elizabeth
8. jun. 2025
·
Overnattede 3 nætter
I would not stay here. Great grounds poorly used. I would downgrade it to a 3 star property. Customer service is non existent. We ended up spending all of our time outside the facility. The staff does not understand hospitality and this is why I avoid Hilton properties. You go from pretentious and stuffy Waldorf Astoria to non existent staff with a culture of bad service. I will skip this property. It would have been gorgeous in its hey day but poorly maintained and dusty everywhere I couldn’t stop sneezing. Towels, sheets and bedding were so worn they were brownish and lack any iota of fluff. So disappointed. It put a damper on our Big Island stay. I booked the grounds! Never again
I would not stay here. Great grounds poorly used. I would downgrade it to a 3 star property. Customer service is non existent. We ended up spending all of our time outside the facility. The staff does not understand hospitality and this is why I avoid Hilton properties. You go from pretentious and stuffy Waldorf Astoria to non existent staff with a culture of bad service. I will skip this property. It would have been gorgeous in its hey day but poorly maintained and dusty everywhere I couldn’t stop sneezing. Towels, sheets and bedding were so worn they were brownish and lack any iota of fluff. So disappointed. It put a damper on our Big Island stay. I booked the grounds! Never again
4
Deyon
27. jun. 2025
·
Overnattede 4 nætter
The room at check in was filthy, had to have it recleaned. The lagoon was polluted with sun screen oil, it created such an oil slick unable to snorkel. Majority of staff beside bell and valet need customer service training. How easy is it to say good morning smile and be pleasant. Hilton Waikoloa is a waste of money spend your hard earned cash else wear.
The room at check in was filthy, had to have it recleaned. The lagoon was polluted with sun screen oil, it created such an oil slick unable to snorkel. Majority of staff beside bell and valet need customer service training. How easy is it to say good morning smile and be pleasant. Hilton Waikoloa is a waste of money spend your hard earned cash else wear.
6
Saghar
23. jul. 2024
·
Overnattede 6 nætter
We stayed at the Palace suite and when we checked into our room we noticed how dirty it was. There was a heavy layer of dust on the floors around the furnitures especially around the bed and we felt we were inhaling dust throughout the first night. I had scheduled Housekeeping for Friday (we checked in Wednesday) but no one showed up. I called and they said they’d send someone Saturday morning instead. No one came, I had to call again and they said they’d send someone in the afternoon. Again no one came to clean, I had to personally walk to front desk and explain the situation until something was done about it.
We stayed at the Palace suite and when we checked into our room we noticed how dirty it was. There was a heavy layer of dust on the floors around the furnitures especially around the bed and we felt we were inhaling dust throughout the first night. I had scheduled Housekeeping for Friday (we checked in Wednesday) but no one showed up. I called and they said they’d send someone Saturday morning instead. No one came, I had to call again and they said they’d send someone in the afternoon. Again no one came to clean, I had to personally walk to front desk and explain the situation until something was done about it.
6
VANESSA
29. mar. 2024
·
Overnattede 6 nætter
Beautiful property. Rooms are a little old. When we arrived the room was dirty. We called housekeeping and they took care of it right away. We scheduled cleaning every 2 days in a 6 day stay. But they never came. Booked the luau. The food was not good. Not many options on drinks through the facility either. Fun pools but the bathrooms weren’t clean.
Beautiful property. Rooms are a little old. When we arrived the room was dirty. We called housekeeping and they took care of it right away. We scheduled cleaning every 2 days in a 6 day stay. But they never came. Booked the luau. The food was not good. Not many options on drinks through the facility either. Fun pools but the bathrooms weren’t clean.
6
Dessa
2. mar. 2024
·
Overnattede 6 nætter
This resort was beautiful to walk around and a great pool! But the rooms were run down and the housekeeping was terrible.
This resort was beautiful to walk around and a great pool! But the rooms were run down and the housekeeping was terrible.
8
Autumn
30. jul. 2024
·
Overnattede 3 nætter
There was a lot of trash in the water / creek / and in the landscaped areas. Same trash over several days.
There was a lot of trash in the water / creek / and in the landscaped areas. Same trash over several days.
8
Leslie A
14. aug. 2024
·
Overnattede 5 nætter
My room was visibly dirty, there was a package of cookies left on the shelf, I found an earring on the floor by the bed and there were little ants all over my bathroom and on the bathroom counter. The property was great otherwise and very kid friendly. The lagoon was a favorite's for my kid to play in.
My room was visibly dirty, there was a package of cookies left on the shelf, I found an earring on the floor by the bed and there were little ants all over my bathroom and on the bathroom counter. The property was great otherwise and very kid friendly. The lagoon was a favorite's for my kid to play in.
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AI-genereret oversigt baseret på de seneste gæsteanmeldelser
Værelser
Værelserne byder på rummelige indretninger og flotte udsigter over havet eller delfinerne, men mange er forældede med vedligeholdelsesproblemer, tynde vægge og ujævn A/C eller faciliteter. Renoveringsstøj påvirkede nogle ophold.
Relaterede gæsteanmeldelser
10
Atsuka
19. aug. 2024
·
Overnattede 2 nætter
The grounds were well kept, the property is huge and gives a real scale of how massive the Big Island is too. The thing I didn't like was that the boat areas were closed off and weren't used for anything. It could have provided another way to get from A to B. The tram's AC was broken in August..the windows/doors don't open so that was bad. I mean, what is fire broke out in the tram..? So transportation was not great. We stayed at the Palace Tower and the walls are paper thin, the hallways were noisy. But the room was large and the lanai had a partial ocean view, it was quiet and peaceful. Everything closes really early so that was another bummer. Overall, I enjoyed the stay.
The grounds were well kept, the property is huge and gives a real scale of how massive the Big Island is too. The thing I didn't like was that the boat areas were closed off and weren't used for anything. It could have provided another way to get from A to B. The tram's AC was broken in August..the windows/doors don't open so that was bad. I mean, what is fire broke out in the tram..? So transportation was not great. We stayed at the Palace Tower and the walls are paper thin, the hallways were noisy. But the room was large and the lanai had a partial ocean view, it was quiet and peaceful. Everything closes really early so that was another bummer. Overall, I enjoyed the stay.
4
Lindsey
27. jul. 2025
·
Overnattede 4 nætter
As a single parent of kids with disabilities, this property was a total nightmare. The resort is ENORMOUS. I was reassured that there was a tram that could take us to the pools but during our entire stay we successfully caught the tram twice. Which meant we were putting in 15,000 steps per day going from our room to the pools, entertainment. The only restaurant in our tower was an extremely expensive Italian restaurant. There’s no bottled water in the rooms so they give you fillable water bags—but good luck finding the filling stations. The towel dispensers are not where the maps say they should be. The parking lot is far and requires a lot of steps. I put in a housekeeping request for more towels and coffee and hard to check in multiple times for several hours before anyone came. When I was booking this I reached out to the resort and mentioned I will be traveling with kids with autism. I asked if they had any tips for me since I’d be traveling as a single parent, and their only response was “we have no kids club.” That should have been a sign for me that this resort is not disability-friendly. It’s very beautiful and flashy but they absolutely do not accommodate anyone with physical needs and the food is not kid-friendly (I.e you can’t even get a hamburger anywhere). I’m so disappointed considering how much money I spent. To be fair, my kids had a nice time (aside from the walking) but it was at my expense since I had to carry everything.
As a single parent of kids with disabilities, this property was a total nightmare. The resort is ENORMOUS. I was reassured that there was a tram that could take us to the pools but during our entire stay we successfully caught the tram twice. Which meant we were putting in 15,000 steps per day going from our room to the pools, entertainment. The only restaurant in our tower was an extremely expensive Italian restaurant. There’s no bottled water in the rooms so they give you fillable water bags—but good luck finding the filling stations. The towel dispensers are not where the maps say they should be. The parking lot is far and requires a lot of steps. I put in a housekeeping request for more towels and coffee and hard to check in multiple times for several hours before anyone came. When I was booking this I reached out to the resort and mentioned I will be traveling with kids with autism. I asked if they had any tips for me since I’d be traveling as a single parent, and their only response was “we have no kids club.” That should have been a sign for me that this resort is not disability-friendly. It’s very beautiful and flashy but they absolutely do not accommodate anyone with physical needs and the food is not kid-friendly (I.e you can’t even get a hamburger anywhere). I’m so disappointed considering how much money I spent. To be fair, my kids had a nice time (aside from the walking) but it was at my expense since I had to carry everything.
8
Daniel
18. aug. 2024
·
Overnattede 6 nætter
We arrived later around 930-10pm upon entering room was leaking from the ceiling, called waited for another 1/2-45mim for a room change. The next room was much better but noticed we didn’t have a microwave not sure if they are suppose to have one, typically all hotels I have stayed at had one? For a 6 night stay there were some days a microwave would have been nice, oh well, we noticed the fridge was just hanging out on the floor but cabinet had a cut out what look like for a fridge which was odd. Again no big deal. Room was a little dated. But the view and the amenities in the resort was amazing. We didn’t spend a lot of time in the room so some of the missing items and set up wasn’t too much of a bothered. The only other thing is please provide enough towels for each individual guests, we received 3 towel set for a family of 4 weird again. Had to call or go back to main lobby which is a trek but we then just use some beach towels that were offered nearby.
We arrived later around 930-10pm upon entering room was leaking from the ceiling, called waited for another 1/2-45mim for a room change. The next room was much better but noticed we didn’t have a microwave not sure if they are suppose to have one, typically all hotels I have stayed at had one? For a 6 night stay there were some days a microwave would have been nice, oh well, we noticed the fridge was just hanging out on the floor but cabinet had a cut out what look like for a fridge which was odd. Again no big deal. Room was a little dated. But the view and the amenities in the resort was amazing. We didn’t spend a lot of time in the room so some of the missing items and set up wasn’t too much of a bothered. The only other thing is please provide enough towels for each individual guests, we received 3 towel set for a family of 4 weird again. Had to call or go back to main lobby which is a trek but we then just use some beach towels that were offered nearby.
10
xuelei
25. dec. 2024
·
Overnattede 5 nætter
The resort is big and beautiful, It has many places to explore. The location is also good, the ac is a little noisy,
The resort is big and beautiful, It has many places to explore. The location is also good, the ac is a little noisy,
6
Sheri L
19. aug. 2024
·
Overnattede 8 nætter
I would not recommend staying in the Palace tower at this resort - it is literally over half a mile to walk to the front desk, and parking area. It was also a very long walk to the pools. They had a tram that was never running when we needed it, and the AC was broken. It’s a nice resort, but very inconvenient to get around. I probably would not stay again.
I would not recommend staying in the Palace tower at this resort - it is literally over half a mile to walk to the front desk, and parking area. It was also a very long walk to the pools. They had a tram that was never running when we needed it, and the AC was broken. It’s a nice resort, but very inconvenient to get around. I probably would not stay again.
8
Kurt
16. feb. 2025
·
Overnattede 4 nætter
The grounds were beautiful but there were some areas that were needing maintenance and repair. The bed was horribly uncomfortable and we didn’t get the king bed we reserved with Expedia - not sure whose fault that was - Expedia’s or the hotel. We ended up with two queen beds which was all they had available for an ocean front room. They tried to upsell us into a suite for $300 extra per night and we told them no. Then they tried to give it to us for free which seemed odd. Come to find out, it was because they didn’t have the room we originally reserved. We were NOT happy!! Did not start out on a good note for us.
The grounds were beautiful but there were some areas that were needing maintenance and repair. The bed was horribly uncomfortable and we didn’t get the king bed we reserved with Expedia - not sure whose fault that was - Expedia’s or the hotel. We ended up with two queen beds which was all they had available for an ocean front room. They tried to upsell us into a suite for $300 extra per night and we told them no. Then they tried to give it to us for free which seemed odd. Come to find out, it was because they didn’t have the room we originally reserved. We were NOT happy!! Did not start out on a good note for us.
10
Cleo
11. jul. 2025
·
Overnattede 1 nat
Needs some updates in general areas and rooms.
Needs some updates in general areas and rooms.
8
CHIN
15. jun. 2025
·
Overnattede 1 nat
Good but old hotel
Good but old hotel
8
Jun
8. jun. 2025
·
Overnattede 3 nætter
the building is a little old and
the building is a little old and
8
Rowena
30. aug. 2025
·
Overnattede 4 nætter
The property is very nice lagoon is the main thing why we keep going back there we love the snorkeling area.Makai room is all ocean view but is very old and outdated our room is room 3311 looking by the dolphin area but the water everytime we shower goes outside and it’s flooding the floor 3 towels needed to dry it.My husband almost fall coz we didn’t know its flooding .We just decided to stay in that room coz of the view and just ask towels everyday.I did told the front desks during check out to correct the problem and for future bodily injury.Properly is beautiful itself.
The property is very nice lagoon is the main thing why we keep going back there we love the snorkeling area.Makai room is all ocean view but is very old and outdated our room is room 3311 looking by the dolphin area but the water everytime we shower goes outside and it’s flooding the floor 3 towels needed to dry it.My husband almost fall coz we didn’t know its flooding .We just decided to stay in that room coz of the view and just ask towels everyday.I did told the front desks during check out to correct the problem and for future bodily injury.Properly is beautiful itself.
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Service
Mange af personalet er venlige og hjælpsomme, men gæster rapporterer langsom eller uorganiseret check-in, dårlig kommunikation om problemer, faktureringsfejl og lejlighedsvis uhøflighed.
Relaterede gæsteanmeldelser
10
Nancy Gail
5. maj 2025
·
Overnattede 7 nætter
Restaurants could be open longer. The resort needs more handicapped friendly accessibility to ALL areas. A wonderful shout out to Eugene at check in. He has an extremely good and personable personality. I regret not being able to actually meet him, he met my daughter and she was extremely impressed by him as well. Thank you Eugene!
Restaurants could be open longer. The resort needs more handicapped friendly accessibility to ALL areas. A wonderful shout out to Eugene at check in. He has an extremely good and personable personality. I regret not being able to actually meet him, he met my daughter and she was extremely impressed by him as well. Thank you Eugene!
6
yini
22. jul. 2025
·
Overnattede 3 nætter
front desk is poor. when I asked for upgrade about how much total, they provided the wrong information about nightly instead of total of full stay. that make me confused about the total amount of upgrade and expend extra money. and if i know the TOTAL is larger than i expect, i wont process.
front desk is poor. when I asked for upgrade about how much total, they provided the wrong information about nightly instead of total of full stay. that make me confused about the total amount of upgrade and expend extra money. and if i know the TOTAL is larger than i expect, i wont process.
6
debra
28. apr. 2025
·
Overnattede 2 nætter
Upon check in the person who checked us in told us she would give us free self-parking. When we checked out we saw she charges us for parking, it was almost the same price as valet and if we had to pay for parking we would have just would have done valet, We complained upon check out and the person at the front desk said she would speak with her boss and call us back. of course, she never did and they charged us! The walk to the parking was far and if I had known i would have to pay $50 I would have just valet the car since my spouse has ashma !
Upon check in the person who checked us in told us she would give us free self-parking. When we checked out we saw she charges us for parking, it was almost the same price as valet and if we had to pay for parking we would have just would have done valet, We complained upon check out and the person at the front desk said she would speak with her boss and call us back. of course, she never did and they charged us! The walk to the parking was far and if I had known i would have to pay $50 I would have just valet the car since my spouse has ashma !
6
Lauren
14. aug. 2024
·
Overnattede 5 nætter
The staff is not helpful and checking in is awful. That is my number one complaint about this facility. We have stayed twice and the check in process was an absolute nightmare both times. The check in is at 4:00 pm but be prepared to wait past that to get your room available to you. The property is beautiful and in a great area, but they can definitely do better with room cleaning.
The staff is not helpful and checking in is awful. That is my number one complaint about this facility. We have stayed twice and the check in process was an absolute nightmare both times. The check in is at 4:00 pm but be prepared to wait past that to get your room available to you. The property is beautiful and in a great area, but they can definitely do better with room cleaning.
4
Lorraine
28. maj 2025
·
Overnattede 4 nætter
Room was guaranteed at 4pm. Not ready and we checked in at 1pm. Moved us to a different room which was poorly kept- dirty, dusty, blood stains on pillows. Never been used or cleaned. Asked for manager and moved us. Our entire 1st day was wasted. Staff is not kind and not accommodating. The large pools and lagoon is nice and well maintained. But the rooms are old and not worth it. Property needs to be updated. Need a breakfast spot that serves a la carte not just a buffet. The little coffee shop sold out of all pastries by 8am. Just not what I expected. Thought service would be great. Will not return. Going to continue staying at Marriott.
Room was guaranteed at 4pm. Not ready and we checked in at 1pm. Moved us to a different room which was poorly kept- dirty, dusty, blood stains on pillows. Never been used or cleaned. Asked for manager and moved us. Our entire 1st day was wasted. Staff is not kind and not accommodating. The large pools and lagoon is nice and well maintained. But the rooms are old and not worth it. Property needs to be updated. Need a breakfast spot that serves a la carte not just a buffet. The little coffee shop sold out of all pastries by 8am. Just not what I expected. Thought service would be great. Will not return. Going to continue staying at Marriott.
10
Laralee
21. jul. 2024
·
Overnattede 8 nætter
Pools and property are great! Staff are all very welcoming!
Pools and property are great! Staff are all very welcoming!
6
Andres
19. maj 2025
·
Overnattede 7 nætter
One of your managers, Carl, was incredibly rude and long story short, I paid for a private cabana, your most expensive one. The oasis with its own spa, and someone tried to walk in and use it. When she was informed it was private she decided to complain and ME AND MY PARTY were kicked out instead of that person being told that it was indeed reserved. Unprofessional, completely disrespectful to a PAYING customer, and completely wrong to side with someone trying to take advantage of your facilities without paying. We will be taking this further.
One of your managers, Carl, was incredibly rude and long story short, I paid for a private cabana, your most expensive one. The oasis with its own spa, and someone tried to walk in and use it. When she was informed it was private she decided to complain and ME AND MY PARTY were kicked out instead of that person being told that it was indeed reserved. Unprofessional, completely disrespectful to a PAYING customer, and completely wrong to side with someone trying to take advantage of your facilities without paying. We will be taking this further.
10
Sabine
31. jul. 2025
·
Overnattede 2 nætter
It is so beautiful! The staff is very friendly. It is definitely an experience.
It is so beautiful! The staff is very friendly. It is definitely an experience.
10
Annaise
29. jun. 2025
·
Overnattede 5 nætter
Had the time of our lives. Staff was amazing they had lost our keys to our rental, and the managers made sure they made it right for us. Took care of our valet and resort fees and gave us a cabana. They were amazing
Had the time of our lives. Staff was amazing they had lost our keys to our rental, and the managers made sure they made it right for us. Took care of our valet and resort fees and gave us a cabana. They were amazing
8
Phil
22. aug. 2024
·
Overnattede 2 nætter
A spectacular property w/ wonderful architecture, decor, & foliage, w/ scenic portraits every 50 feet. The vast property needs the fun boats & tram system to get around. I wish the trams were quicker between stops, this would save lots of vacation time. There was a good deal of renovation going on this trip, but surprisingly not disruptive to our stay. Valets, porters, reception, housekeeping, all service people were wonderful & helpful for any request. My only complete disappointment was our dinner at the Kamuela Provision co., the premier restaurant on the property. You cannot beat the location, design, or panoramic views at this restaurant. The reception for our reservation was efficient, but cold as ice. Our waiter was experienced & well versed in the menu. We understand the desire to be unique, but you have to remember to provide what your patrons want, good flavors. The decision to not provide a single green salad option was very disappointing to my wife. Sorry, diced cabbage does not count. I asked for a modification to the sashimi option (ahi only) which was rejected by the chef. OK, I tried something else, wantons - not tasty. Then to entres. The menu items all sounded good: peppered ahi & a custom Mahi mix for my wife. The problem was all of the garnishes/sauces were bland & very disapponting for anything that costs $70-$80/plate. We get back to this property every 3-4 years. Hopefully, our return visit will recover to the wonderful meals from previous trips.
A spectacular property w/ wonderful architecture, decor, & foliage, w/ scenic portraits every 50 feet. The vast property needs the fun boats & tram system to get around. I wish the trams were quicker between stops, this would save lots of vacation time. There was a good deal of renovation going on this trip, but surprisingly not disruptive to our stay. Valets, porters, reception, housekeeping, all service people were wonderful & helpful for any request. My only complete disappointment was our dinner at the Kamuela Provision co., the premier restaurant on the property. You cannot beat the location, design, or panoramic views at this restaurant. The reception for our reservation was efficient, but cold as ice. Our waiter was experienced & well versed in the menu. We understand the desire to be unique, but you have to remember to provide what your patrons want, good flavors. The decision to not provide a single green salad option was very disappointing to my wife. Sorry, diced cabbage does not count. I asked for a modification to the sashimi option (ahi only) which was rejected by the chef. OK, I tried something else, wantons - not tasty. Then to entres. The menu items all sounded good: peppered ahi & a custom Mahi mix for my wife. The problem was all of the garnishes/sauces were bland & very disapponting for anything that costs $70-$80/plate. We get back to this property every 3-4 years. Hopefully, our return visit will recover to the wonderful meals from previous trips.
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Lokation
Beliggenhed ved havet med smukke solnedgange og en beskyttet lagune; området er afsides, ca. en køretur fra Kona, med de nærliggende Kings’/Queens’ shops. Der er ingen naturlig sandstrand ved havet.
Relaterede gæsteanmeldelser
8
LINDSAY
21. apr. 2025
·
Overnattede 7 nætter
The lagoon and pool were wonderful. Protected from waves but still saw tons of sea-life everyday. The parking was very far to walk everyday and the tram was not working all the time. Lots of walking. The restaurant Nui Italian was pretty good. The breakfast buffet was expensive so only did it once. Not many breakfast options on the property. The Kings and Queens Shops close by had good restaurants and some good shopping. The grocery store there also had great food.
The lagoon and pool were wonderful. Protected from waves but still saw tons of sea-life everyday. The parking was very far to walk everyday and the tram was not working all the time. Lots of walking. The restaurant Nui Italian was pretty good. The breakfast buffet was expensive so only did it once. Not many breakfast options on the property. The Kings and Queens Shops close by had good restaurants and some good shopping. The grocery store there also had great food.
10
Carl
30. apr. 2025
·
Overnattede 5 nætter
The resort is beautiful and expansive, with enough activities for a week stay. The drive from the airport is through an alien landscape of volcanic rock - a very unique experience. Since there is nothing else around, the dining options are all very expensive and there are fees and charges for almost everything, so a stay can be expensive.
The resort is beautiful and expansive, with enough activities for a week stay. The drive from the airport is through an alien landscape of volcanic rock - a very unique experience. Since there is nothing else around, the dining options are all very expensive and there are fees and charges for almost everything, so a stay can be expensive.
10
Azadeh
11. dec. 2024
·
Overnattede 4 nætter
It was great the only downside of the hotel was its location. It is 40 min drive from Kona
It was great the only downside of the hotel was its location. It is 40 min drive from Kona
10
Patrick
24. jan. 2024
·
Overnattede 7 nætter
Loved the lagoon for swimming - better than getting beaten up by the ocean surf. Grounds, walkways, canals were beautifully and artistically arranged and accented by all of the Asian statuary and flatwork. Go0t my "steps" in everyday walking from one end to the other - occasionally took the tram which was a nice break at the end of a long day. Parking expensive as were the restaurants - we ate elsewhere most of the time.
Loved the lagoon for swimming - better than getting beaten up by the ocean surf. Grounds, walkways, canals were beautifully and artistically arranged and accented by all of the Asian statuary and flatwork. Go0t my "steps" in everyday walking from one end to the other - occasionally took the tram which was a nice break at the end of a long day. Parking expensive as were the restaurants - we ate elsewhere most of the time.
8
Wenfeng
10. dec. 2024
·
Overnattede 3 nætter
Location
Location
10
Matthew
7. sep. 2024
·
Overnattede 4 nætter
Had a lovely time! Restaurants on the property offer a good range of food that’s perfect for hanging out in the sun or for date night. The spa was excellent, and the pools were wonderful. The lagoon was likely my favorite part, as you constantly see ocean life like sea turtles and sting rays. Not to mention you can rent a car and see the island, go on a catamaran cruise, snorkel, and more!
Had a lovely time! Restaurants on the property offer a good range of food that’s perfect for hanging out in the sun or for date night. The spa was excellent, and the pools were wonderful. The lagoon was likely my favorite part, as you constantly see ocean life like sea turtles and sting rays. Not to mention you can rent a car and see the island, go on a catamaran cruise, snorkel, and more!
8
Cindy
9. okt. 2023
·
Overnattede 5 nætter
Gorgeous grounds and beautiful sunset. Friendly staff
Gorgeous grounds and beautiful sunset. Friendly staff
10
Kenneth
10. jul. 2024
·
Overnattede 7 nætter
Absolutely beautiful, peaceful resort! We stayed at the Makai looking out our lanai was the lagoon, the ocean and we could also see the Dolphins at the Dolphin Quest. The resort is huge, we walked and we took the tram. Thank you Hilton Waikoloa.
Absolutely beautiful, peaceful resort! We stayed at the Makai looking out our lanai was the lagoon, the ocean and we could also see the Dolphins at the Dolphin Quest. The resort is huge, we walked and we took the tram. Thank you Hilton Waikoloa.
8
Cathy
15. feb. 2024
·
Overnattede 7 nætter
Loved the ease of getting around the property. The daily self parking fee was way too much! I could see that charge if you got valet but self park was way high! Surprised that a village hotel like this didn’t have better dining options on site. There are a lot of options if you have a car.
Loved the ease of getting around the property. The daily self parking fee was way too much! I could see that charge if you got valet but self park was way high! Surprised that a village hotel like this didn’t have better dining options on site. There are a lot of options if you have a car.
10
Brandt
5. okt. 2024
·
Overnattede 4 nætter
The property is secluded, but there are stores and restaurants nearby. There is a tram that runs to take you to the different towers and on-site restaurants. This is an expensive property, so even with a lower price on Expedia, there are additional property fees that added a substantial cost. Including an $48/day resort fee. The on-site car rental made day trips possible, without paying the $55/day fee to park a rental car.
The property is secluded, but there are stores and restaurants nearby. There is a tram that runs to take you to the different towers and on-site restaurants. This is an expensive property, so even with a lower price on Expedia, there are additional property fees that added a substantial cost. Including an $48/day resort fee. The on-site car rental made day trips possible, without paying the $55/day fee to park a rental car.
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Spisning
Spisemulighederne er begrænsede i variation og åbningstider, med hyppige klager over høje priser (især morgenbuffeten) og svingende madkvalitet. Nogle steder som KPC eller Nui roses, men ventetiden kan være lang.
Relaterede gæsteanmeldelser
10
Jason
5. jul. 2025
·
Overnattede 8 nætter
Great pools and excellent staff to assist with everything we needed. Enjoyed the morning breakfast buffet as well. Nui Italia and Lagoon burgers were really good as well.
Great pools and excellent staff to assist with everything we needed. Enjoyed the morning breakfast buffet as well. Nui Italia and Lagoon burgers were really good as well.
8
LINDSAY
21. apr. 2025
·
Overnattede 7 nætter
The lagoon and pool were wonderful. Protected from waves but still saw tons of sea-life everyday. The parking was very far to walk everyday and the tram was not working all the time. Lots of walking. The restaurant Nui Italian was pretty good. The breakfast buffet was expensive so only did it once. Not many breakfast options on the property. The Kings and Queens Shops close by had good restaurants and some good shopping. The grocery store there also had great food.
The lagoon and pool were wonderful. Protected from waves but still saw tons of sea-life everyday. The parking was very far to walk everyday and the tram was not working all the time. Lots of walking. The restaurant Nui Italian was pretty good. The breakfast buffet was expensive so only did it once. Not many breakfast options on the property. The Kings and Queens Shops close by had good restaurants and some good shopping. The grocery store there also had great food.
6
Candace
13. jul. 2025
·
Overnattede 1 nat
Nice property but insanely overpriced! They get you everywhere! They leave a cheap tote bag in your room and then they want $13 for it! They charge $55 plus tax and gratuities for breakfast per person and they have a make your own waffle machine that is identical to the one at Holiday Inn! $55 plus tax and tips for breakfast! they could at least make the waffle! I got pasta and tiramisu delivered through room service. The pasta came soaked in a small brown cardboard box. For $70, it tasted disgusting. And then another thing. They actually put monitoring chips on their towels! You get it out of a machine and if you don’t return it, they charge you $20 per towel! I never heard of a hotel putting a security device on a hotel towel! Also, self parking was almost $50 a night! It turned out to be not much different from valet parking. And it was quite far away from our room.While it’s a really nice looking property and has a cool pool with dolphins, I wouldn’t stay here again.
Nice property but insanely overpriced! They get you everywhere! They leave a cheap tote bag in your room and then they want $13 for it! They charge $55 plus tax and gratuities for breakfast per person and they have a make your own waffle machine that is identical to the one at Holiday Inn! $55 plus tax and tips for breakfast! they could at least make the waffle! I got pasta and tiramisu delivered through room service. The pasta came soaked in a small brown cardboard box. For $70, it tasted disgusting. And then another thing. They actually put monitoring chips on their towels! You get it out of a machine and if you don’t return it, they charge you $20 per towel! I never heard of a hotel putting a security device on a hotel towel! Also, self parking was almost $50 a night! It turned out to be not much different from valet parking. And it was quite far away from our room.While it’s a really nice looking property and has a cool pool with dolphins, I wouldn’t stay here again.
8
Nicole
26. apr. 2025
·
Overnattede 3 nætter
The resort was really nice but they definitely nickeled and dimed you out of everything. Luau was wayyyyy over priced and for what we pay to stay at the resort they should have a shuttle that picks you up from the airport and takes you. I also didn’t like the 120 dollar a day damage hold that’s just ridiculous you shouldn’t be charging anyone a fee for every day they are there! Other than that the resort was really nice and clean I loved my room it had two balcony’s and a comfortable bed! The views were nice too. The food wasn’t that great and the water stations to fill your bottles had warm water in them. This resort has the potential to be 5 stars but it’s not.
The resort was really nice but they definitely nickeled and dimed you out of everything. Luau was wayyyyy over priced and for what we pay to stay at the resort they should have a shuttle that picks you up from the airport and takes you. I also didn’t like the 120 dollar a day damage hold that’s just ridiculous you shouldn’t be charging anyone a fee for every day they are there! Other than that the resort was really nice and clean I loved my room it had two balcony’s and a comfortable bed! The views were nice too. The food wasn’t that great and the water stations to fill your bottles had warm water in them. This resort has the potential to be 5 stars but it’s not.
4
Melinda
15. maj 2025
·
Overnattede 6 nætter
Views are nice and lagoon and fun. The property had obviously been neglected however. Lots of trash around the grounds. Floors were dusty and dirty. Pool party at kohala pool was super loud. Limited dining with no overlapping hours. Room service menu was awful. May dining locations were closed during our trip as was the hours of restaurants (i.e. kpc is closed sunday and monday, and kona lounge is closed Tuesday and Wednesday). Will not be returning, the overall cost is not worth it.
Views are nice and lagoon and fun. The property had obviously been neglected however. Lots of trash around the grounds. Floors were dusty and dirty. Pool party at kohala pool was super loud. Limited dining with no overlapping hours. Room service menu was awful. May dining locations were closed during our trip as was the hours of restaurants (i.e. kpc is closed sunday and monday, and kona lounge is closed Tuesday and Wednesday). Will not be returning, the overall cost is not worth it.
10
Nylah
8. aug. 2025
·
Overnattede 3 nætter
The property is beautiful, and it’s very family friendly. There was so much to do; I would 100% come back. My only qualm was that I spent about $115 on the buffet breakfast, and it was disappointing. The food was cold and just unappetizing. Not worth all that money.
The property is beautiful, and it’s very family friendly. There was so much to do; I would 100% come back. My only qualm was that I spent about $115 on the buffet breakfast, and it was disappointing. The food was cold and just unappetizing. Not worth all that money.
8
Angela
20. mar. 2025
·
Overnattede 1 nat
The only issue about this hotel is the breakfast, they keep people waiting while they have so many empty tables. When I asked to the host about it she was rude, disrespectful and with attitude she told me my name is Brigitte by the way. Trying to say that if I complain she won’t care.
The only issue about this hotel is the breakfast, they keep people waiting while they have so many empty tables. When I asked to the host about it she was rude, disrespectful and with attitude she told me my name is Brigitte by the way. Trying to say that if I complain she won’t care.
8
Mitchell
5. maj 2025
·
Overnattede 7 nætter
This was an absolutely beautiful property! The only flaw was the lack of affordable dining options on site.
This was an absolutely beautiful property! The only flaw was the lack of affordable dining options on site.
6
Rocky
20. apr. 2025
·
Overnattede 4 nætter
Nice room. Nice pool. Limited food. Breakfast was either a $60 buffet or a coffee stand. Nothing in between. Limited restaurant options for lunch or dinner. Pool with no umbrellas. You could rent a chair with a shade for $200. A bit disappointing.
Nice room. Nice pool. Limited food. Breakfast was either a $60 buffet or a coffee stand. Nothing in between. Limited restaurant options for lunch or dinner. Pool with no umbrellas. You could rent a chair with a shade for $200. A bit disappointing.
8
Gillian
21. aug. 2024
·
Overnattede 5 nætter
Good location, nice resort, great staff , needs more affordable food options
Good location, nice resort, great staff , needs more affordable food options
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10
Angelique
for 4 uger siden
·
Overnattede 1 nat
Amazing property, room was beautiful with a great view, however the pools were very full of locals, must have been a discount day for them. Just weird to see people go swimming in beautiful pools fully clothed.
Amazing property, room was beautiful with a great view, however the pools were very full of locals, must have been a discount day for them. Just weird to see people go swimming in beautiful pools fully clothed.
6
Peter
sidste måned
·
Overnattede 4 nætter
Views and amenities were great. Food was disgusting across the board. So disappointing and seems everyone on the island knows that’s the case. Nasty frozen calamari at the bar lounge by the pool, way overdone rubbery steak at the “signature” restaurant on the resort and an average at best breakfast buffet. The only resort restaurant my wife and I didn’t try was the expensive Italian, which a person on a day tour we went in with just said was “not good”… pizza should be the easy thing to get right! Hilton staff - hire new chefs and kitchen staff ASAP!!!! P.s. the light rail is never on time and moves at a snail pace. Faster to just walk from one end of the resort to the other.
Views and amenities were great. Food was disgusting across the board. So disappointing and seems everyone on the island knows that’s the case. Nasty frozen calamari at the bar lounge by the pool, way overdone rubbery steak at the “signature” restaurant on the resort and an average at best breakfast buffet. The only resort restaurant my wife and I didn’t try was the expensive Italian, which a person on a day tour we went in with just said was “not good”… pizza should be the easy thing to get right! Hilton staff - hire new chefs and kitchen staff ASAP!!!! P.s. the light rail is never on time and moves at a snail pace. Faster to just walk from one end of the resort to the other.
10
Jacob
9. sep. 2026
·
Overnattede 5 nætter
Always the best vacation place everything you want and need can’t be more perfect will be back
Always the best vacation place everything you want and need can’t be more perfect will be back
10
Gary
5. sep. 2026
·
Overnattede 5 nætter
Truly a resort that you never have to leave. Has lots of dining and shopping options. Nice variety of pools. Very well maintained. The resort is BIG. 60 plus acres with 3 different rooming "towers". Dolphin Quest is especially interesting.
Truly a resort that you never have to leave. Has lots of dining and shopping options. Nice variety of pools. Very well maintained. The resort is BIG. 60 plus acres with 3 different rooming "towers". Dolphin Quest is especially interesting.
8
Thomas
4. sep. 2026
·
Overnattede 6 nætter
Room was clean Staff were ok, not rude but not exceptionally friendly.
Room was clean Staff were ok, not rude but not exceptionally friendly.
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Gennemsnitlig pris pr. nat på tværs af tilbud, inkl. skatter og gebyrer.
Priser i USD for 2 gæster opdateres dagligt.
- 2026-11-02: 315.97617928985596USD
- 2026-11-03: 311.87126157714846USD
- 2026-11-04: 305.903242366333USD
- 2026-11-05: 305.903242366333USD
- 2026-11-06: 315.90778790771486USD
- 2026-11-07: 675.4155943533325USD
- 2026-11-08: 603.7270780270386USD
- 2026-11-09: 299.2169428353882USD
- 2026-11-10: 317.90668148574827USD
- 2026-11-11: 313.91886949630737USD
- 2026-11-12: 383.9663684280396USD
- 2026-11-13: 316.6622111260986USD
- 2026-11-14: 333.3853730053711USD
- 2026-11-15: 344.90706623519895USD
- 2026-11-16: 302.914860085144USD
- 2026-11-17: 345.1647124909973USD
- 2026-11-18: 324.15810474563597USD
- 2026-11-19: 307.91214527252197USD
- 2026-11-20: 292.92032387191773USD
- 2026-11-21: 348.8798129901123USD
- 2026-11-22: 307.91214527252197USD
- 2026-11-23: 307.91214527252197USD
- 2026-11-24: 352.88764363586426USD
- 2026-11-25: 355.0343541522217USD
- 2026-11-26: 360.11369533355713USD
- 2026-11-27: 361.88271597930907USD
- 2026-11-28: 307.91214527252197USD
- 2026-11-29: 355.0343541522217USD
- 2026-11-30: 307.91214527252197USD
- 2026-12-01: 307.91214527252197USD
- 2026-12-02: 307.91214527252197USD
- 2026-12-03: 313.91886949630737USD
- 2026-12-04: 307.91214527252197USD
- 2026-12-05: 359.0136257592773USD
- 2026-12-06: 321.79419522445676USD
- 2026-12-07: 307.91214527252197USD
- 2026-12-08: 313.91886949630737USD
- 2026-12-09: 307.91214527252197USD
- 2026-12-10: 307.91214527252197USD
- 2026-12-11: 307.91214527252197USD
- 2026-12-12: 307.91214527252197USD
- 2026-12-13: 307.91214527252197USD
- 2026-12-14: 307.91214527252197USD
- 2026-12-15: 307.91214527252197USD
- 2026-12-16: 292.92032387191773USD
- 2026-12-17: 313.91886949630737USD
- 2026-12-18: 307.91214527252197USD
- 2026-12-19: 313.91886949630737USD
- 2026-12-20: 313.02134363067626USD
- 2026-12-21: 321.89452763671875USD
- 2026-12-22: 314.90832403793337USD
- 2026-12-23: 321.89452763671875USD
- 2026-12-24: 314.90832403793337USD
- 2026-12-25: 727.6832811355591USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: 727.6832811355591USD
- 2026-12-29: 727.6832811355591USD
- 2026-12-30: 314.90832403793337USD
- 2026-12-31: 313.91886949630737USD
- 2027-01-01: 328.90071573028564USD
- 2027-01-02: 478.81896389785766USD
Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet. Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer.
Indtjekning skal udføres af en person, på mindst 18 år.
- Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
- Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
- Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
- Skatte-ID: TA 063-091-0976-01
- Dette overnatningssted accepterer kreditkort, debetkort og kontanter
- Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker
- Dette overnatningssted har udendørsområder såsom altaner, balkoner eller terrasser, der muligvis ikke er egnede for børn. Hvis du har spørgsmål, anbefaler vi, at du kontakter overnatningsstedet inden ankomst for at bekræfte, at de har et passende værelse til dig
- Dette overnatningssted har bekræftet, at det følger retningslinjerne for rengøring og desinfektion i henhold til CleanStay (Hilton)
- Bemærk venligst, at kulturelle normer og gæstepolitik varierer afhængigt af land og overnatningssted. De angivne politikker kommer fra overnatningsstedet
- Poolen er tilgængelig fra kl. 08.00 til kl. 22.00.
- Reservationer er påkrævet for massagebehandlinger og spabehandlinger. Reservationer kan foretages ved at tage kontakt til dette resort inden ankomst via kontaktoplysningerne i reservationsbekræftelsen.
- Overnatningsstedet har forbundne/tilstødende værelser, som kan være til rådighed, afhængig af tilgængelighed. Gæster kan anmode om disse værelser ved at kontakte overnatningsstedet direkte via kontaktoplysningerne på reservationsbekræftelsen.
- Der er mulighed for kontaktløs indtjekning og kontaktløs udtjekning.
- Dette overnatningssted tager mod gæster af alle seksuelle orienteringer og kønsidentiteter (LGBTQ+-venligt).
Begrænset parkeringshøjde.
- Gebyr for morgenmadsbuffet: 55 USD for voksne og 27.50 USD for børn (cirkapriser)
- Gebyr for selvstændig parkering (utildækket): 48 USD pr. nat (intet gebyr for indkørsel/udkørsel)
- Gebyr for parkeringsservice: USD 55 pr. nat (intet gebyr for indkørsel/udkørsel)
- Tidlig indtjekning er mulig mod et gebyr (afhænger af tilgængelighed)
- Sen udtjekning er mulig for et gebyr (afhænger af tilgængelighed)
- Gebyr for ekstra seng: 50.0 USD pr. nat
Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.
Populære faciliteter
Sauna
Vaskeservice
Forretningscenter
Flersproget personale
Sikkerhedsboks
Mødelokaler
Generelt
Sauna
Salon
Damprum
Håndklæder
Picnic-område/Borde
Beach Sun Loungers
Braille or Raised Signage
Breakfast Available (surcharge)
Children's Games
Pool Hoist (on site)
Stair-Free Path to Entrance
Visual Alarms in Hallways
Wheelchair Accessible (Limited)
Wheelchair Accessible Path of Travel
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Spa
Aktiviteter
Have
Dykning
Windsurfing
Fiskeri
Ridning
Tennisbaner - udendørs
Kajakroning
Fitness faciliteter
Børnepool
Beach Cabanas (surcharge)
Beach Toys
Newspapers in Lobby (free)
Full-Service Spa
Games
Golf Cart
Health Club
Udendørs møbler
Spa Treatment Room (s)
Television in Common Areas
Tennis Courts (on site)
Terrasse
Turkish Bath/Hammam
Waterslide
Serviceydelser
Forretningscenter
Flersproget personale
Sikkerhedsboks
Mødelokaler
Vaskeservice
Dansesal
Opbevaring af bagage
Rygeområde
Ekspres check-in/check-out
24-Hour Front Desk
ATM/Banking
Banquet Hall
Concierge Services
Conference Center
Conference Space
Gift Shops or Newsstand
Grocery/Convenience Store
Laundry Facilities
Porter/Bellhop
Proposal/Romance Packages Available
Shopping (on site)
Tours/Ticket Assistance
Wedding Services
Well-Lit Path to Entrance
Parkering
Ladestation til elbil
Parking (Self) (surcharge)
Parking (Uncovered)
Parking (Valet) (surcharge)
Internet
Gratis wi-fi