Home2 Suites by Hilton Houston Downtown Convention Center

I liked the hotel a lot but the only thing is parking is $60

Easy to check in and out. Great valet service. I would have paid extra for the to unpack my car and have it brought to your room but would definitely in town for a concert I expected some level of frustration but never felt staff amazing! Rooms are very clean, I didn’t hear a thing (parties) going on around the hotel in light of the event we attended. Great breakfast, bar on site, and much more.

Great experience. Great service from the staff and breakfast was a plus. We chose to park across the street in the public parking garage. This was a cheaper option and still felt very secure. The valet at the hotel also do a great job of keeping the property safe since it is down town Houston. Would stay again.

It had only been open for a few days when we stayed so there were a few hiccups. Overnight parking was crazy high. They recommended self parking in the garage across the street but it is closed to the public on game nights. Of course we chose the hotel for its convenient proximity to the Toyota Center so we could see the Rockets play. The bar in the lounge was very unfriendly. We had to call to have bedding brought up for the hide-a-bed. Having a fridge, microwave and dishwasher were a nice convenience.

The food and drinks were great at the bar. The bartender was fantastic and the cook did the best job on the boneless wings I have ever tasted. The bed was comfortable but the pillows were too flat. The shower was great.

The hotel was in an excellent location close to everything we wanted to see. Our room was clean and spacious, which we really appreciated. The only downside was the parking. Charging over $60 overnight to park in a lot just 10 feet from the hotel felt excessive, especially since there were no other overnight options available.

It shouldn’t be clearly stated that it’s paid packing for 61 usd per night. NO free packing.

Home2 Suites is near the Toyota Center and the Convention Center in Houston. It is a bout a 10-min walk to the east end of the Convention Center and 20-min walk to the west end (where the Metro 500 bus from the airport drops off). My room was large, breakfast was very good, the pool was nice, and wifi worked. I was very happy with the hotel, though there is not much in terms of fast food or groceries nearby.

Easy to walk to the Convention Center, Toyota Center and Daikin Park. Good resteraunt, lobby bar and pool.

Great and new hotel. Parking sucks and expensive. Definitely needs to be advertised that there is no free parking only valet

Great suites in downtown Houston. Nice and clean rooms.

Easy to check in and out. Great valet service. I would have paid extra for the to unpack my car and have it brought to your room but would definitely in town for a concert I expected some level of frustration but never felt staff amazing! Rooms are very clean, I didn’t hear a thing (parties) going on around the hotel in light of the event we attended. Great breakfast, bar on site, and much more.

Clean rooms great breakfast and wonderful customer service

Staff was courteous but took too long to check in because one person at desk, too long to check out because the app wasn’t working and when asked for extra pillows twice, they never came. Pillows were way too soft and rooms were clean but had some dirty spots on bed sheet and the carpet.

Room was clean, easy access to Toyota Center.

Friendly staff, clean room, walking distance to venue (House of Blues)

The staff was so nice and accommodating. The room was clean and well put together

Nice and clean hotel. Great location. Enjoyed our stay.

Stayed for a concert at The Toyota Center. Literally walked one block from the hotel! Could not have been more convenient. Plenty of food choices in the immediate area. Close stay if you are attending an Astros games too! Hotel was very clean. Spacious rooms. Comfortable beds. Left before breakfast started but it smelled delicious. Would stay again.

Place was clean and well maintained. Easy access to points of interés

Great suites in downtown Houston. Nice and clean rooms.

Easy to check in and out. Great valet service. I would have paid extra for the to unpack my car and have it brought to your room but would definitely in town for a concert I expected some level of frustration but never felt staff amazing! Rooms are very clean, I didn’t hear a thing (parties) going on around the hotel in light of the event we attended. Great breakfast, bar on site, and much more.

Staff was super friendly and polite. Great view. Great location. Super close to Toyota center. There was an error with my pricing and they were able to fix it and adjust. Only thing is parking fees suck and super expensive. No space to park. Had to park across the street for a cheaper price. it rained so parking was full of mud and water.

Great location, very nice inside, and very comfortable bed! The only issue we had was when we arrived after 4pm the guy at the check in counter said our rooms were not ready yet and that he would let us know when they would be ready. After 4:30pm and waiting about 20 minutes he had not called for us, so I walked back up to the desk and he didn’t seem to remember me, then just checked me in. Seemed kind of odd.

The food and drinks were great at the bar. The bartender was fantastic and the cook did the best job on the boneless wings I have ever tasted. The bed was comfortable but the pillows were too flat. The shower was great.

Stayed for a concert at The Toyota Center. Literally walked one block from the hotel! Could not have been more convenient. Plenty of food choices in the immediate area. Close stay if you are attending an Astros games too! Hotel was very clean. Spacious rooms. Comfortable beds. Left before breakfast started but it smelled delicious. Would stay again.

Stayed one night as we were there for a concert. Check in took a bit long, our room wasn’t ready but they were able to accommodate us in a different room. Clean and very spacious room, hotel was quiet even though it was in a busy area and just 3 mins (walking) from Toyota Center. Valet service was fast the day we arrived but a bit slow the morning after, although it could have very well been due to several parties checking out very close together. Only problem we had with that was how guests paid more for using their service ($58 I believe) vs non-staying guests ($37?). Requested hypoallergenic pillows (or just an alternative to their down pillows), as the ones used trigger my allergies badly, but they did not have any for us to swap out with - bummer because otherwise the beds were incredibly comfortable. Breakfast was good, plenty of options and seating, and they also have a little “pantry” area available to guests. All in all, would stay here again, although I’ll definitely be bringing my own pillows next time.

Expedia listing said “parking available”. It wasn’t clear until I showed up that parking cost an additional $58 per day. That would have influenced me to stay at a different hotel that didn’t have parking costs. Hotel is relatively new with a lot of cool features like lighting on the stairs. However, there was no bathroom fan controller despite appearing to have a bathroom fan. So very muggy after a shower. Seems like a critical oversight.

is clean and good service but they need to change the pillows my neck hurts

Home2 Suites is near the Toyota Center and the Convention Center in Houston. It is a bout a 10-min walk to the east end of the Convention Center and 20-min walk to the west end (where the Metro 500 bus from the airport drops off). My room was large, breakfast was very good, the pool was nice, and wifi worked. I was very happy with the hotel, though there is not much in terms of fast food or groceries nearby.

Clean rooms great breakfast and wonderful customer service

Staff was courteous but took too long to check in because one person at desk, too long to check out because the app wasn’t working and when asked for extra pillows twice, they never came. Pillows were way too soft and rooms were clean but had some dirty spots on bed sheet and the carpet.

Best hotel stay I’ve had in a long time! The staff was absolutely amazing

They gave away my reservation. I had to find another hotel to stay at…20 minutes from the Houston convention center, because this terrible property GAVE AWAY MY RESERVATION. Be careful making a reservation at Home2 Suites by Hilton Houston Downtown Convention Center. Shame on you Hilton.

Great location, very nice inside, and very comfortable bed! The only issue we had was when we arrived after 4pm the guy at the check in counter said our rooms were not ready yet and that he would let us know when they would be ready. After 4:30pm and waiting about 20 minutes he had not called for us, so I walked back up to the desk and he didn’t seem to remember me, then just checked me in. Seemed kind of odd.

Sara, the front desk staff, was very helpful in resolving our issue. Breakfast was delayed for over 30 minutes, forcing us to rush to the airport. The service was terrible.

I stayed at this hotel from April 24 to 27. Overall, my stay was comfortable, but I was disappointed to find that my card was charged twice—once during check-in and again after I had already left. I hope the hotel looks into this issue and improves their billing process.I stayed at this hotel from April 24 to 27. The stay itself was comfortable, but I was disappointed with the billing process. My card was charged twice—once at check-in and again after I left. I emailed the hotel about the double charge, but they mistakenly sent me another guest’s billing information. I followed up by email to clarify the situation, but I haven’t received any reply yet. I hope the hotel takes this matter seriously and improves their billing and customer service.

Stayed one night as we were there for a concert. Check in took a bit long, our room wasn’t ready but they were able to accommodate us in a different room. Clean and very spacious room, hotel was quiet even though it was in a busy area and just 3 mins (walking) from Toyota Center. Valet service was fast the day we arrived but a bit slow the morning after, although it could have very well been due to several parties checking out very close together. Only problem we had with that was how guests paid more for using their service ($58 I believe) vs non-staying guests ($37?). Requested hypoallergenic pillows (or just an alternative to their down pillows), as the ones used trigger my allergies badly, but they did not have any for us to swap out with - bummer because otherwise the beds were incredibly comfortable. Breakfast was good, plenty of options and seating, and they also have a little “pantry” area available to guests. All in all, would stay here again, although I’ll definitely be bringing my own pillows next time.

Loved my stay! Stephan (I think that’s how you spell it) was amazing!! He made us feel welcome and was lovely to chat with:)

Staff were phenomenal. Such a convenient location, walked right over to the Toyota Center. Would definitely stay again.

One block away from Toyota Center.

Fantastic, new addition to Downtown Houston. Totally convenient and solid location.

Room was clean, easy access to Toyota Center.

It is very near the Toyota Center. a short walk through the parking garage. Very Convenient to the concert or game.

Friendly staff, clean room, walking distance to venue (House of Blues)

Stayed for a concert at The Toyota Center. Literally walked one block from the hotel! Could not have been more convenient. Plenty of food choices in the immediate area. Close stay if you are attending an Astros games too! Hotel was very clean. Spacious rooms. Comfortable beds. Left before breakfast started but it smelled delicious. Would stay again.

Home2 Suites is near the Toyota Center and the Convention Center in Houston. It is a bout a 10-min walk to the east end of the Convention Center and 20-min walk to the west end (where the Metro 500 bus from the airport drops off). My room was large, breakfast was very good, the pool was nice, and wifi worked. I was very happy with the hotel, though there is not much in terms of fast food or groceries nearby.

The Hotel was very clean, the staff was friendly, and the hotel was walkable to the downtown area where we were going. I would definitely stay here again.

Easy to walk to the Convention Center, Toyota Center and Daikin Park. Good resteraunt, lobby bar and pool.

Staff were phenomenal. Such a convenient location, walked right over to the Toyota Center. Would definitely stay again.

Easy to check in and out. Great valet service. I would have paid extra for the to unpack my car and have it brought to your room but would definitely in town for a concert I expected some level of frustration but never felt staff amazing! Rooms are very clean, I didn’t hear a thing (parties) going on around the hotel in light of the event we attended. Great breakfast, bar on site, and much more.

The food was nice and fresh but very limited on items

Sara, the front desk staff, was very helpful in resolving our issue. Breakfast was delayed for over 30 minutes, forcing us to rush to the airport. The service was terrible.

The food and drinks were great at the bar. The bartender was fantastic and the cook did the best job on the boneless wings I have ever tasted. The bed was comfortable but the pillows were too flat. The shower was great.

Dear Expedia Customer Support, I'm reaching out regarding a recent hotel stay I booked through your platform, which was extremely disappointing and warrants a full refund in addition to a correction of an overcharge for valet parking. Booking details: Hotel Name: Home2 Suites Location: 1540 Leeland St. Houston TX Check-in/Check-out Dates: 4/26-4/28 Expedia Itinerary/Booking Number: 737077162824418 Issues encountered during the stay: I was charged for two nights of valet when I only used the service for one night. This resulted in an overcharge of $58, which I am requesting be refunded immediately. The room had no hot water, which is a basic necessity. The “hot breakfast” advertised was misleading — I witnessed staff placing frozen French toast directly into a hot box, with no freshly prepared options. The television in the initial room did not work, prompting a room change. During the process of retrieving a new room key, the elevators completely shut down. With a knee injury, I was physically unable to access the room on the 9th floor or reach my children, who were also in the room. The hotel’s website stated a 3:00 PM check-in time, which was inaccurate and added to the confusion. As a result of these compounded failures, I was two hours late to a professional speaking engagement I had flown in from Florida to attend — a major disruption with real consequences. While the hotel staff were polite, the experience reflected poor management, misinformation,

Lovely hotel. Well stocked shop. Coffee and teas avaiable all day in the lobby. Breakfast was nice offering cereals pancakes waffles and cooked breakfast.

Breakfast selection was not good. Don’t like not cleaning the rooms daily

Stefon was super helpful at the front desk! I really loved how many options there were for breakfast, too. I usually skip the free breakfast because it's all pork products and powder eggs, but they had a great deal of alternatives. They even had a pancake maker and it was soooo good dare I say better than the waffles! I'll definitely stay here again. The golf cart service to downtown was also very good! I really appreciated that.

Home2 Suites is near the Toyota Center and the Convention Center in Houston. It is a bout a 10-min walk to the east end of the Convention Center and 20-min walk to the west end (where the Metro 500 bus from the airport drops off). My room was large, breakfast was very good, the pool was nice, and wifi worked. I was very happy with the hotel, though there is not much in terms of fast food or groceries nearby.

Easy to walk to the Convention Center, Toyota Center and Daikin Park. Good resteraunt, lobby bar and pool.