Legacy Ottoman Hotel Istanbul Old City
$133
/ night
Avg. for September
Prices for Legacy Ottoman Hotel Istanbul Old City
Select dates to see prices and availability
$133
/ night
Avg. for September
Monthly average prices
Nightly prices at Legacy Ottoman Hotel Istanbul Old City average $79 in February, the cheapest month, and $172 in October, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $89 |
| February | $79 |
| March | $93 |
| April | $115 |
| May | $125 |
| June | $100 |
| July | $99 |
| August | $125 |
| September | $133 |
| October | $172 |
| November | $129 |
| December | $104 |
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Sep · $133
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Most expensive: October (~$172)
Cheapest: February (~$79)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel includ...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Istanbul? This hotel has 2960 square feet (275 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Grab a bite at Ottoman Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 178 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at Legacy Ottoman Hotel, you'll be centrally located in Istanbul, steps from New Mosque and within a 5-minute walk of Eminönü Square. This family-friendly hotel is 0.5 mi (0.8 km) from Grand Bazaar and 0.8 mi (1.3 km) from Egyptian Bazaar.
What's nearby
New Mosque(0.1 miles)
Eminönü Square(0.1 miles)
Egyptian Bazaar(0.1 miles)
Eminonu Pier(0.2 miles)
Golden Horn(0.2 miles)
Gülhane Park(0.5 miles)
Grand Bazaar(0.5 miles)
Topkapi Palace(0.5 miles)
Istanbul Archaeology Museums(0.6 miles)
Süleymaniye Mosque(0.6 miles)
Basilica Cistern(0.6 miles)
Karakoy Pier(0.7 miles)
Galata Bridge(0.7 miles)
Sultanahmet Square(0.7 miles)
Istanbul Cruise Ship Terminal(0.7 miles)
Istanbul Sabiha Gokcen Intl. Airport (SAW)(28.6 miles)
Istanbul Airport (IST)(30.4 miles)
Airport shuttle
Restaurant
Business Center
Room Service
Disabled Access
Concierge
Location
Hobyar Mahallesi Hamidiye Caddesi No:16 Sirkeci, Cagaloglu, Istanbul, Türkiye
New Mosque (0.1 miles)
Eminönü Square (0.1 miles)
Egyptian Bazaar (0.1 miles)
Eminonu Pier (0.2 miles)
Golden Horn (0.2 miles)
Gülhane Park (0.5 miles)
Room options
8
Bosphorus Suite, Super King
Room details
1 Full Bed
Sleeps 2
344 ft²
Air ConditioningSeparate Living RoomPrivate Bathroom
6
Deluxe Room, King Twin, Bosphorus View
Room details
1 Full Bed
Sleeps 2
269 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
16
Legacy Ottoman King Suite
Room details
2 Full Beds
Sleeps 4
1399 ft²
Air ConditioningSeparate Living RoomPrivate Bathroom
3
Deluxe Room, Twin Bed, City View
Room details
2 Twin Beds
Sleeps 2
344 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
9
Family Suite, 2 Bedrooms, Jacuzzi
Room details
1 Full Bed
and 2 Twin Beds
Sleeps 5
484 ft²
Air ConditioningSeparate Living RoomPrivate Bathroom
5
Guest Room, King Bed, Atrium View
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
269 ft²
Air ConditioningPrivate BathroomSafe
12
Junior Suite, Super King, Jacuzzi, City View
Room details
1 Full Bed
Sleeps 3
538 ft²
Air ConditioningSeparate Living RoomPrivate Bathroom
5
Superior Room, Twin Bed
Room details
2 Twin Beds
Sleeps 2
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
3
Superior Triple Room
Room details
3× Twin Beds
Sleeps 3
269 ft²
Air ConditioningPrivate BathroomSafe
5
Deluxe Triple Room, City View
Room details
1 Full Bed
and 1 Twin Bed
Sleeps 3
377 ft²
Air ConditioningPrivate BathroomSafe
11
Deluxe Room, King Bed, City View
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
344 ft²
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
6
Superior Room, Queen Bed
Room details
2 Twin Beds
1 Full Bed
Sleeps 2
248 ft²
Air ConditioningPrivate BathroomSafe
1
Guest Room, Twin Bed, Atrium View
Room details
2 Twin Beds
Sleeps 2
Air ConditioningPrivate BathroomRollaway or Extra Beds (Extra Fee)
Guest reviews of Legacy Ottoman Hotel Istanbul Old City
7.4
Good
Based on 2,691 verified reviews
Who stays here?
Business
16%
Couple
35%
Family
24%
Group
16%
Solo
6%
What guests think
AI-generated summary based on recent guest reviews
At Legacy Ottoman Hotel Istanbul Old City, travellers consistently praise the central, walkable location and grand historic building, while feedback on rooms, cleanliness, temperature control, and service varies widely, noting dated decor, noise, and inconsistent housekeeping or staff attitude.
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What guests think
At Legacy Ottoman Hotel Istanbul Old City, travellers consistently praise the central, walkable location and grand historic building, while feedback on rooms, cleanliness, temperature control, and service varies widely, noting dated decor, noise, and inconsistent housekeeping or staff attitude.
Breakfast frequently earns praise for variety and views, though some guests call it average or overpriced. The spa and sauna receive positive notes, while the pool is described as small or unheated, and certain wellness services come with high extra charges. Overall, expect a historic base for sightseeing with uneven room upkeep and service consistency.
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AI-generated summary based on recent guest reviews
Facilities
Spa and sauna are appreciated; the pool is small or unheated, and some wellness services cost extra. Vehicle access and parking can be difficult, though rooftop dining areas with views are liked.
Related guest reviews
8
Mohammed
Nov 26, 2024
·
Stayed 1 night
luxus hotel med en historie fra det gamle classic Istanbul til det velhavende menneskers ophold den gang med marmara sten og høj til loft med krystal lamper og luxus seafood restaurant I toppen af Hotel med udsigt af Bosporus.
luxus hotel med en historie fra det gamle classic Istanbul til det velhavende menneskers ophold den gang med marmara sten og høj til loft med krystal lamper og luxus seafood restaurant I toppen af Hotel med udsigt af Bosporus.
8
Jerry
Oct 12, 2025
·
Stayed 2 nights
The hotel is in a great location to walk to restaurants, shops, the water front, and historocal sites. The breakfast buffet is good, but not great. The building is older, but well maintained. It has a rooftop bar with a great view of the waterfront.
The hotel is in a great location to walk to restaurants, shops, the water front, and historocal sites. The breakfast buffet is good, but not great. The building is older, but well maintained. It has a rooftop bar with a great view of the waterfront.
6
Ahmet
Jul 17, 2025
·
Stayed 2 nights
yer olarak cok iyi güvenlik biraz havali receptiondaki gülgül hanim ve galatasarayli abide cok iyi yanliz hotelin otoparki var yazior malesef yok günlük 1200tl park ücreti vermek zorunda kaldim
yer olarak cok iyi güvenlik biraz havali receptiondaki gülgül hanim ve galatasarayli abide cok iyi yanliz hotelin otoparki var yazior malesef yok günlük 1200tl park ücreti vermek zorunda kaldim
10
Muhammad
Dec 27, 2025
·
Stayed 5 nights
It was a perfect choice. The hotel staff was helpful and guest friendly. The room service was just perfect. The hotel was very clean and the sauna was also nice. Only the pool water was too cold to dive into it again and again :). On the whole 10/10 for me.
It was a perfect choice. The hotel staff was helpful and guest friendly. The room service was just perfect. The hotel was very clean and the sauna was also nice. Only the pool water was too cold to dive into it again and again :). On the whole 10/10 for me.
6
Jocelyne
Oct 20, 2024
·
Stayed 4 nights
La réservation hôtel.com était erronée nous avons dû changer 3 fois de chambres. Il régnait de drôles d’odeurs dans l’hôtel et dans la 512. La,piscine est minuscule et non chauffée Le sauna est gratuit et grand
La réservation hôtel.com était erronée nous avons dû changer 3 fois de chambres. Il régnait de drôles d’odeurs dans l’hôtel et dans la 512. La,piscine est minuscule et non chauffée Le sauna est gratuit et grand
4
yesim
Jan 8, 2023
·
Stayed 19,364 nights
The outside look is amazing but inside it’s outdated. Parking is a nightmare in the area. Breakfast selection is not good quality, they serve tea in water cups. Overpriced considering other 5 star hotels in Istanbul. Everything is very old school, they don’t take your credit card for provision, instead asking for $100 cash. Because everything is so old school and parking debacle the check out is about 30 to 45 minutes wait.
The outside look is amazing but inside it’s outdated. Parking is a nightmare in the area. Breakfast selection is not good quality, they serve tea in water cups. Overpriced considering other 5 star hotels in Istanbul. Everything is very old school, they don’t take your credit card for provision, instead asking for $100 cash. Because everything is so old school and parking debacle the check out is about 30 to 45 minutes wait.
6
Bruno
Dec 1, 2025
·
Stayed 4 nights
The personal was nice, friendly and was helpful. The hotels front and lobby gives 5 star impression, the bed was really good. However the rooms was very noisy from the people in the lobby and corridor. Also every time someone showered or flushed in the neighbouring room you could hear it loudly. The temperature in the room was not possible to regulate and it was very warm during the nights. All that together resulted in not so good sleep and not so cheerful vacation. If you are planning to book this hotel for the spa, bring a thick wallet cause the jacuzzi itself costs 75$/person for 45 minutes.
The personal was nice, friendly and was helpful. The hotels front and lobby gives 5 star impression, the bed was really good. However the rooms was very noisy from the people in the lobby and corridor. Also every time someone showered or flushed in the neighbouring room you could hear it loudly. The temperature in the room was not possible to regulate and it was very warm during the nights. All that together resulted in not so good sleep and not so cheerful vacation. If you are planning to book this hotel for the spa, bring a thick wallet cause the jacuzzi itself costs 75$/person for 45 minutes.
8
Muhammad
Sep 25, 2024
·
Stayed 3 nights
There is no way by taxi from the main road you have to carry luggage your self
There is no way by taxi from the main road you have to carry luggage your self
8
Sezgin
Nov 13, 2025
·
Stayed 1 night
Arabayla gidecekseniz otopark sorunu çok sıkıntılı isparklar uzun süreli almıyor. Katlı otopark var oda 10 dk yürüme mesafesinde odalar temiz ama koridor tarfındaki odalara gürültü çok geliyor. Personel ilgiliydi.
Arabayla gidecekseniz otopark sorunu çok sıkıntılı isparklar uzun süreli almıyor. Katlı otopark var oda 10 dk yürüme mesafesinde odalar temiz ama koridor tarfındaki odalara gürültü çok geliyor. Personel ilgiliydi.
10
Suleyman
Sep 23, 2023
·
Stayed 3 nights
Otel konum olarak çok merkezi bir yerde. Arabayla gitmenizi tavsiye etmem çünkü gündüz saat 10-8 arası sokak trafiğe kapalı. Vale ücreti günlük €15. Gayet temiz ve personel çok yardımcı oldu. Özcan beye hassaten teşekkür ederim.
Otel konum olarak çok merkezi bir yerde. Arabayla gitmenizi tavsiye etmem çünkü gündüz saat 10-8 arası sokak trafiğe kapalı. Vale ücreti günlük €15. Gayet temiz ve personel çok yardımcı oldu. Özcan beye hassaten teşekkür ederim.
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AI-generated summary based on recent guest reviews
Cleanliness
Reports range from dirty carpets and bathrooms, mold, and inconsistent housekeeping to comments about clean rooms or facilities.
Related guest reviews
4
Esra
Dec 17, 2024
·
Stayed 2 nights
Ich war kürzlich im Legacy Ottoman Hotel in Istanbul und möchte meine Erfahrung teilen. Positiv hervorzuheben ist der freundliche und hilfsbereite Service der Lobbymitarbeiter, die stets bemüht waren, uns willkommen zu heißen und Fragen zu beantworten. Auch die Lage des Hotels ist hervorragend: zentral gelegen und ideal, um die Sehenswürdigkeiten der Stadt zu erkunden. Leider war meine Erfahrung mit dem Zimmer enttäuschend. Für ein Fünf-Sterne-Hotel hätte ich mir deutlich mehr erwartet. Das Zimmer war nicht sauber, was besonders bei der Toilette und dem Bett auffiel. Es war sehr dreckig und eckelhaft. Trotz mehrfacher Aufforderung an die Putzkraft wurde das Problem nicht behoben, und der Zustand blieb unzureichend. Ein weiteres großes Problem war die Klimatisierung der Zimmer. Unser erstes Zimmer hatte zwar ein Fenster, doch es handelte sich lediglich um ein Innenfenster, kein Außenfenster, das man öffnen konnte, um zu lüften. Dadurch fehlte jegliche Frischluftzufuhr, und die Klimaanlage funktionierte nicht. Das Zimmer war dadurch unangenehm warm, was uns zwang, in ein anderes Zimmer zu wechseln. Leider waren auch hier unsere Erwartungen nicht erfüllt. Selbst im Winter kann es in einem Zimmer warm werden, und ohne funktionierende Klimaanlage schwitzt man regelrecht.Zusätzlich sind die Zimmer sehr hellhörig man konnte ständig die Stimmen aus den Nachbarzimmern hören, was den Erholungseffekt erheblich störte. Man konnte 1-1 alles mitbekommen!!
Ich war kürzlich im Legacy Ottoman Hotel in Istanbul und möchte meine Erfahrung teilen. Positiv hervorzuheben ist der freundliche und hilfsbereite Service der Lobbymitarbeiter, die stets bemüht waren, uns willkommen zu heißen und Fragen zu beantworten. Auch die Lage des Hotels ist hervorragend: zentral gelegen und ideal, um die Sehenswürdigkeiten der Stadt zu erkunden. Leider war meine Erfahrung mit dem Zimmer enttäuschend. Für ein Fünf-Sterne-Hotel hätte ich mir deutlich mehr erwartet. Das Zimmer war nicht sauber, was besonders bei der Toilette und dem Bett auffiel. Es war sehr dreckig und eckelhaft. Trotz mehrfacher Aufforderung an die Putzkraft wurde das Problem nicht behoben, und der Zustand blieb unzureichend. Ein weiteres großes Problem war die Klimatisierung der Zimmer. Unser erstes Zimmer hatte zwar ein Fenster, doch es handelte sich lediglich um ein Innenfenster, kein Außenfenster, das man öffnen konnte, um zu lüften. Dadurch fehlte jegliche Frischluftzufuhr, und die Klimaanlage funktionierte nicht. Das Zimmer war dadurch unangenehm warm, was uns zwang, in ein anderes Zimmer zu wechseln. Leider waren auch hier unsere Erwartungen nicht erfüllt. Selbst im Winter kann es in einem Zimmer warm werden, und ohne funktionierende Klimaanlage schwitzt man regelrecht.Zusätzlich sind die Zimmer sehr hellhörig man konnte ständig die Stimmen aus den Nachbarzimmern hören, was den Erholungseffekt erheblich störte. Man konnte 1-1 alles mitbekommen!!
2
Rana
Nov 24, 2025
·
Stayed 2 nights
1/5 – Very Disappointing Stay We had a very bad experience at this hotel. At check-in (2:00 PM), our room was not ready, and we ended up waiting until 2:40 PM with no proper explanation or excuse. Even though I explained to the staff that we were extremely tired after an early morning flight, they simply advised us to wait in the lobby, and even suggested we order tea or coffee with extra charges!!! We had two rooms, and while one of them had the AC working perfectly, our room had no AC at all. When we asked for help, they told us the AC wasn’t working because it’s “winter time”, even though the temperature was 22°C. The funny part is that the other room had AC! We needed the AC because opening the window meant dealing with a lot of noise and mosquitoes, which made it impossible to rest. Once we finally got the room, it was far from clean, the bathroom and bathtub were dirty, the bed sheets didn’t look fresh, and even the carpets were not clean. Breakfast was another disappointment. The restaurant had dirty chairs, unclean tables, and even the tea cups were not properly washed. On top of that, our room key kept malfunctioning, and we had to pass by reception every single time to fix it. To make things worse, many staff members were rude and unprofessional. This is absolutely NOT a 5-star hotel, and I will not recommend this hotel to anyone.
1/5 – Very Disappointing Stay We had a very bad experience at this hotel. At check-in (2:00 PM), our room was not ready, and we ended up waiting until 2:40 PM with no proper explanation or excuse. Even though I explained to the staff that we were extremely tired after an early morning flight, they simply advised us to wait in the lobby, and even suggested we order tea or coffee with extra charges!!! We had two rooms, and while one of them had the AC working perfectly, our room had no AC at all. When we asked for help, they told us the AC wasn’t working because it’s “winter time”, even though the temperature was 22°C. The funny part is that the other room had AC! We needed the AC because opening the window meant dealing with a lot of noise and mosquitoes, which made it impossible to rest. Once we finally got the room, it was far from clean, the bathroom and bathtub were dirty, the bed sheets didn’t look fresh, and even the carpets were not clean. Breakfast was another disappointment. The restaurant had dirty chairs, unclean tables, and even the tea cups were not properly washed. On top of that, our room key kept malfunctioning, and we had to pass by reception every single time to fix it. To make things worse, many staff members were rude and unprofessional. This is absolutely NOT a 5-star hotel, and I will not recommend this hotel to anyone.
10
Sema
Aug 10, 2025
·
Stayed 3 nights
Das Hotel im allgemeinen war gut. Ich würde auch immer wieder hin. Die Lage ist perfekt und man hat jede Menge Einkaufs- und Essmöglichkeiten in der Umgebung. Eminönü/Mısır çarşısı ist in circa 5 min. zu Fuß erreichbar. Das normale Standard Zimmer ist mit dem nötigsten ausgestattet. Fön, Kosmetikartikel, Safe und Minibar. Sauberkeit: Für ein Fünf-Sterne-Hotel war die Sauberkeit leider nicht auf dem erwarteten Niveau. Unter dem Toilettendeckel befanden sich getrocknete Urinflecken, die offenbar schon länger dort waren und sich leicht hätten entfernen lassen. Im Badezimmer waren mehrere Schimmelflecken in den Fugen und Leisten zu sehen sowie deutliche Kalkablagerungen. Service & Details: Für Kaltgetränke wurden frisch gespülte, noch heiße Gläser bereitgestellt – angenehmer wäre es gewesen, diese vorher abkühlen zu lassen. Einige Salzstreuer beim Frühstück waren zudem verstopft, was den Eindruck erweckte, dass solche Details vor dem Service nicht kontrolliert wurden. Gesamteindruck: Abgesehen von der Reinigung handelt es sich um eher kleine Mängel – vielleicht Meckern auf hohem Niveau. Das Hotel ist ansonsten sehr schön, und ich würde auf jeden Fall wiederkommen. Besonders positiv hervorheben möchte ich den Gepäckservice (Kofferträger/Konzierge), der ausgesprochen freundlich, hilfsbereit und serviceorientiert war.
Das Hotel im allgemeinen war gut. Ich würde auch immer wieder hin. Die Lage ist perfekt und man hat jede Menge Einkaufs- und Essmöglichkeiten in der Umgebung. Eminönü/Mısır çarşısı ist in circa 5 min. zu Fuß erreichbar. Das normale Standard Zimmer ist mit dem nötigsten ausgestattet. Fön, Kosmetikartikel, Safe und Minibar. Sauberkeit: Für ein Fünf-Sterne-Hotel war die Sauberkeit leider nicht auf dem erwarteten Niveau. Unter dem Toilettendeckel befanden sich getrocknete Urinflecken, die offenbar schon länger dort waren und sich leicht hätten entfernen lassen. Im Badezimmer waren mehrere Schimmelflecken in den Fugen und Leisten zu sehen sowie deutliche Kalkablagerungen. Service & Details: Für Kaltgetränke wurden frisch gespülte, noch heiße Gläser bereitgestellt – angenehmer wäre es gewesen, diese vorher abkühlen zu lassen. Einige Salzstreuer beim Frühstück waren zudem verstopft, was den Eindruck erweckte, dass solche Details vor dem Service nicht kontrolliert wurden. Gesamteindruck: Abgesehen von der Reinigung handelt es sich um eher kleine Mängel – vielleicht Meckern auf hohem Niveau. Das Hotel ist ansonsten sehr schön, und ich würde auf jeden Fall wiederkommen. Besonders positiv hervorheben möchte ich den Gepäckservice (Kofferträger/Konzierge), der ausgesprochen freundlich, hilfsbereit und serviceorientiert war.
2
Corey
Nov 4, 2025
·
Stayed 2 nights
The room was very run down with small damages to furniture and walls. There was possibly black mold in the bathroom behind a gap between the bathtub and wall. The room was very dark and not easy to see. We ran out of toilet paper and I had to go to the front desk twice to ask for more as no one attended after the first request. There was caulking built up along the bathtub edge to prevent water from spilling onto the ground. The bathroom counter was not very spacious. The bed was not a King size, it was a either a Queen or Double and was not very comfy. The black out curtains did not extend to all windows, so light came in from the atrium. Additionally, noise from the atrium carried through the windows into our room. We did not receive the 10% discount on spa service as the booking stated.
The room was very run down with small damages to furniture and walls. There was possibly black mold in the bathroom behind a gap between the bathtub and wall. The room was very dark and not easy to see. We ran out of toilet paper and I had to go to the front desk twice to ask for more as no one attended after the first request. There was caulking built up along the bathtub edge to prevent water from spilling onto the ground. The bathroom counter was not very spacious. The bed was not a King size, it was a either a Queen or Double and was not very comfy. The black out curtains did not extend to all windows, so light came in from the atrium. Additionally, noise from the atrium carried through the windows into our room. We did not receive the 10% discount on spa service as the booking stated.
4
magali
Sep 15, 2025
·
Stayed 3 nights
Bon emplacement près des sites à visiter et transports en revanche la chambre très décevante toiles d’araignée vue sur un mur vielle moquette au sol un contraste total avec le magnifique lobby
Bon emplacement près des sites à visiter et transports en revanche la chambre très décevante toiles d’araignée vue sur un mur vielle moquette au sol un contraste total avec le magnifique lobby
10
Tracy
Sep 11, 2025
·
Stayed 1 night
Stayed for two nights. Very friendly and helpful front desk and guest relations. Clean facilities. Very assessable to tram and ferry terminal. Very good shopping selection on the very street of the hotel. The breakfast selection was amazing, breakfast started at 6:30 a.m. which gave us plenty of time to eat and get an early start.
Stayed for two nights. Very friendly and helpful front desk and guest relations. Clean facilities. Very assessable to tram and ferry terminal. Very good shopping selection on the very street of the hotel. The breakfast selection was amazing, breakfast started at 6:30 a.m. which gave us plenty of time to eat and get an early start.
8
Farjana
Aug 27, 2025
·
Stayed 4 nights
The hotel is decent but most of the ‘wow’ factor is in the main communal areas, such as the lobby, the spa and the lift. The rooms themselves feel outdated, especially in the bathrooms. It feels tired and worn out and there were areas where the wood has started to rot a little and there’s also slight rust on some of the fittings. Also the carpet in the room had ink stains. For a 5 star hotel, I expected things to feel fancy in the room as well as the communal areas but Legacy Ottoman seem to only pay care and attention to the spaces for external visitors rather than guests. Also, the room cleaning wasn’t great. The cleaners only replenished towels in the bathroom and didn’t tidy or wipe down surfaces etc. Again, for a 5 star hotel, you would expect a lot more attention to detail by the cleaning staff. However, the spa staff were lovely and very helpful. The spa is such a nice addition to the busy streets outside. The pool is great for family use but not for those wanting to do lengths and the maximum depth of the pool is only 1.4metres. The steam room and sauna were great and very quiet so we could relax with just our family.
The hotel is decent but most of the ‘wow’ factor is in the main communal areas, such as the lobby, the spa and the lift. The rooms themselves feel outdated, especially in the bathrooms. It feels tired and worn out and there were areas where the wood has started to rot a little and there’s also slight rust on some of the fittings. Also the carpet in the room had ink stains. For a 5 star hotel, I expected things to feel fancy in the room as well as the communal areas but Legacy Ottoman seem to only pay care and attention to the spaces for external visitors rather than guests. Also, the room cleaning wasn’t great. The cleaners only replenished towels in the bathroom and didn’t tidy or wipe down surfaces etc. Again, for a 5 star hotel, you would expect a lot more attention to detail by the cleaning staff. However, the spa staff were lovely and very helpful. The spa is such a nice addition to the busy streets outside. The pool is great for family use but not for those wanting to do lengths and the maximum depth of the pool is only 1.4metres. The steam room and sauna were great and very quiet so we could relax with just our family.
4
Adnan
Nov 25, 2025
·
Stayed 4 nights
Das Hotel wirkt auf den ersten Blick Schön, allerdings war das Zimmer, in dem wir untergebracht waren, leider sehr vergammelt und renovierungsbedürftig. Der Frühstücksraum war nicht sauber was den Gesamteinruck weiter verschlechtert hat, auch die Rezeption war eher unfreundlich und wenig Hilfsbereit. Positiv hervorzuheben ist jedoch das Housekeeping sehr bemüht und freundlich.
Das Hotel wirkt auf den ersten Blick Schön, allerdings war das Zimmer, in dem wir untergebracht waren, leider sehr vergammelt und renovierungsbedürftig. Der Frühstücksraum war nicht sauber was den Gesamteinruck weiter verschlechtert hat, auch die Rezeption war eher unfreundlich und wenig Hilfsbereit. Positiv hervorzuheben ist jedoch das Housekeeping sehr bemüht und freundlich.
8
Nosratollah
May 29, 2025
·
Stayed 4 nights
The hotel is well located and close to attractions. The hotel room is a bit worn and the worst thing is the carpeting that doesn't feel clean.
The hotel is well located and close to attractions. The hotel room is a bit worn and the worst thing is the carpeting that doesn't feel clean.
6
Sait
Nov 5, 2025
·
Stayed 4 nights
Room condition could be improved Cleanliness
Room condition could be improved Cleanliness
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AI-generated summary based on recent guest reviews
Rooms
Rooms feel dated and some lack natural light; soundproofing and temperature control draw complaints, and bathrooms can be small with leaky showers. A few rooms offer pleasant views.
Related guest reviews
2
Korhan
Nov 10, 2025
·
Stayed 5 nights
Wie viele vor mir schon geschrieben haben, ist nur die Lage gut und selbst dafür gibt es in der Umgebung bessere Alternativen. Ich weiß gar nicht, wo ich anfangen soll. Die Zimmer sind komplett veraltet, und es scheint keinerlei Interesse zu bestehen, sie zu renovieren oder zu modernisieren. Die Größe war in Ordnung, aber das war’s auch schon. Im Bad habe ich versucht, so wenig wie möglich zu berühren – das sagt eigentlich alles. Zum Personal: Mit wenigen Ausnahmen wirkt man dort, als wäre ein einfacher Gruß zu viel verlangt. Freundlichkeit scheint reine Glückssache zu sein. Ich war wegen des Istanbul Marathons dort und habe eine Unterkunft in der Nähe des Sultanahmet-Platzes gesucht, aber das war definitiv unser letzter Aufenthalt in diesem Hotel. Schade, wie man ein so historisch wertvolles Gebäude dermaßen herunterkommen lässt. Trotz allem ein Dank an die wenigen Mitarbeitenden, die freundlich und hilfsbereit waren.
Wie viele vor mir schon geschrieben haben, ist nur die Lage gut und selbst dafür gibt es in der Umgebung bessere Alternativen. Ich weiß gar nicht, wo ich anfangen soll. Die Zimmer sind komplett veraltet, und es scheint keinerlei Interesse zu bestehen, sie zu renovieren oder zu modernisieren. Die Größe war in Ordnung, aber das war’s auch schon. Im Bad habe ich versucht, so wenig wie möglich zu berühren – das sagt eigentlich alles. Zum Personal: Mit wenigen Ausnahmen wirkt man dort, als wäre ein einfacher Gruß zu viel verlangt. Freundlichkeit scheint reine Glückssache zu sein. Ich war wegen des Istanbul Marathons dort und habe eine Unterkunft in der Nähe des Sultanahmet-Platzes gesucht, aber das war definitiv unser letzter Aufenthalt in diesem Hotel. Schade, wie man ein so historisch wertvolles Gebäude dermaßen herunterkommen lässt. Trotz allem ein Dank an die wenigen Mitarbeitenden, die freundlich und hilfsbereit waren.
4
Paul
Dec 2, 2024
·
Stayed 2 nights
Great if your grandma comes to visit. No electrical outlets for your phone. Watch, tablet. You have to unplug the night stand table lights so you can charge uour phone. No outlet for coffee kettle, so you cant have coffee either. View of other rooms, even though i reserved and paid gor room with view. Old stuffy hotel.
Great if your grandma comes to visit. No electrical outlets for your phone. Watch, tablet. You have to unplug the night stand table lights so you can charge uour phone. No outlet for coffee kettle, so you cant have coffee either. View of other rooms, even though i reserved and paid gor room with view. Old stuffy hotel.
4
Volkan
Feb 24, 2025
·
Stayed 5 nights
Das Hotel ist sehr veraltet, somit defenitiv keine 5 Sterne.
Das Hotel ist sehr veraltet, somit defenitiv keine 5 Sterne.
6
Gaysa
Oct 4, 2023
·
Stayed 5 nights
Room 319 has bad lighting and no natural light. Next time i will stay in a room with a view and natural light
Room 319 has bad lighting and no natural light. Next time i will stay in a room with a view and natural light
8
Mohamed
Dec 16, 2024
·
Stayed 1 night
The room furniture is a bit old water boiler not working Room temperature can’t be controlled I have to open the window in order to cooldown the room. Once opening the window it was not comfortable hearing the noise and sounds
The room furniture is a bit old water boiler not working Room temperature can’t be controlled I have to open the window in order to cooldown the room. Once opening the window it was not comfortable hearing the noise and sounds
6
Marc
Aug 5, 2025
·
Stayed 3 nights
Zentral gelegen, ich hatte Probleme Taxis für An- und Abreise zu finden. Die Lage mitten in Eminönü ist aber sehr gut für Ausflüge zu Fuß. Das Guest Room Zimmer hatte kein Fenster nach außen, sondern nur in den "Innenhof". Es kam weder viel Licht durch das Fenster, noch war die Lampe im Raum hell - es war also immer etwas düster. Wasserdruck der Dusche war gut, Bett bequem. Frühstück war türkisch, Kaffee hatte nur Automatenniveau, also verzichtbar. Würde dem Hotel 3 Sterne geben, das historische Gebäude und die Lage haben wohl zu 5 verholfen.
Zentral gelegen, ich hatte Probleme Taxis für An- und Abreise zu finden. Die Lage mitten in Eminönü ist aber sehr gut für Ausflüge zu Fuß. Das Guest Room Zimmer hatte kein Fenster nach außen, sondern nur in den "Innenhof". Es kam weder viel Licht durch das Fenster, noch war die Lampe im Raum hell - es war also immer etwas düster. Wasserdruck der Dusche war gut, Bett bequem. Frühstück war türkisch, Kaffee hatte nur Automatenniveau, also verzichtbar. Würde dem Hotel 3 Sterne geben, das historische Gebäude und die Lage haben wohl zu 5 verholfen.
4
Mehmet
Nov 27, 2025
·
Stayed 5 nights
Die Lage des Hotels ist wirklich top, aber leider war fast alles andere nicht in Ordnung. Die Fenster sind nicht dicht, man hört den Lärm die ganze Zeit. Der Safe hat nicht funktioniert und ich wollte an der Rezeption anrufen – aber das Telefon war nicht einmal angeschlossen. Ein Lichtschalter hat nicht funktioniert. Für ein 5-Sterne-Hotel erwartet man gewisse Basics, aber am ersten Abend gab es keine Handseife, keine Zahnbürste und keine Ohrenstäbchen. In der Minibar war eine abgelaufene Cola-Dose. Das Personal an der Rezeption war leider auch nicht sehr freundlich oder hilfsbereit. Die Lage ist hervorragend, aber alles andere war enttäuschend. Für den Preis hätte ich mir deutlich mehr Qualität und besseren Service erwartet.
Die Lage des Hotels ist wirklich top, aber leider war fast alles andere nicht in Ordnung. Die Fenster sind nicht dicht, man hört den Lärm die ganze Zeit. Der Safe hat nicht funktioniert und ich wollte an der Rezeption anrufen – aber das Telefon war nicht einmal angeschlossen. Ein Lichtschalter hat nicht funktioniert. Für ein 5-Sterne-Hotel erwartet man gewisse Basics, aber am ersten Abend gab es keine Handseife, keine Zahnbürste und keine Ohrenstäbchen. In der Minibar war eine abgelaufene Cola-Dose. Das Personal an der Rezeption war leider auch nicht sehr freundlich oder hilfsbereit. Die Lage ist hervorragend, aber alles andere war enttäuschend. Für den Preis hätte ich mir deutlich mehr Qualität und besseren Service erwartet.
6
Bruno
Dec 1, 2025
·
Stayed 4 nights
The personal was nice, friendly and was helpful. The hotels front and lobby gives 5 star impression, the bed was really good. However the rooms was very noisy from the people in the lobby and corridor. Also every time someone showered or flushed in the neighbouring room you could hear it loudly. The temperature in the room was not possible to regulate and it was very warm during the nights. All that together resulted in not so good sleep and not so cheerful vacation. If you are planning to book this hotel for the spa, bring a thick wallet cause the jacuzzi itself costs 75$/person for 45 minutes.
The personal was nice, friendly and was helpful. The hotels front and lobby gives 5 star impression, the bed was really good. However the rooms was very noisy from the people in the lobby and corridor. Also every time someone showered or flushed in the neighbouring room you could hear it loudly. The temperature in the room was not possible to regulate and it was very warm during the nights. All that together resulted in not so good sleep and not so cheerful vacation. If you are planning to book this hotel for the spa, bring a thick wallet cause the jacuzzi itself costs 75$/person for 45 minutes.
8
Shazeema
Nov 5, 2024
·
Stayed 1 night
Only problem was the bathroom it was tiny and water went everywhere when having a shower the bathroom door had previous water damage
Only problem was the bathroom it was tiny and water went everywhere when having a shower the bathroom door had previous water damage
4
Eleanor
Nov 13, 2025
·
Stayed 2 nights
The rooms were far too hot which meant we couldnt sleep properly. We stayed in November and for some reason there was no air con available in the rooms only heating and the rooms were stuffy and uncomfortably hot. There was also poor lighting in the rooms which made shaving and applying make up difficult. Finally there was a problem with check in on arrival which meant we were allocated a twin room rather than the king sized room we paid for. It was resolved quickly but led to a bad first impression.
The rooms were far too hot which meant we couldnt sleep properly. We stayed in November and for some reason there was no air con available in the rooms only heating and the rooms were stuffy and uncomfortably hot. There was also poor lighting in the rooms which made shaving and applying make up difficult. Finally there was a problem with check in on arrival which meant we were allocated a twin room rather than the king sized room we paid for. It was resolved quickly but led to a bad first impression.
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AI-generated summary based on recent guest reviews
Service
Feedback is mixed: many praise friendly, helpful staff and guest relations, while others report rude interactions, slow responses, check-in or room allocation issues, key-card problems, and minibar deposit or checkout disputes.
Related guest reviews
8
Melissa Shine Joel
Nov 22, 2025
·
Stayed 4 nights
No air conditioning meant being part of the nighly seagull symphony. The young lady you have working as guest relations is fantastic at her job. Enjoyed staying at your hotel and would recommend it, seagulls notwithstanding
No air conditioning meant being part of the nighly seagull symphony. The young lady you have working as guest relations is fantastic at her job. Enjoyed staying at your hotel and would recommend it, seagulls notwithstanding
2
Rana
Nov 24, 2025
·
Stayed 2 nights
1/5 – Very Disappointing Stay We had a very bad experience at this hotel. At check-in (2:00 PM), our room was not ready, and we ended up waiting until 2:40 PM with no proper explanation or excuse. Even though I explained to the staff that we were extremely tired after an early morning flight, they simply advised us to wait in the lobby, and even suggested we order tea or coffee with extra charges!!! We had two rooms, and while one of them had the AC working perfectly, our room had no AC at all. When we asked for help, they told us the AC wasn’t working because it’s “winter time”, even though the temperature was 22°C. The funny part is that the other room had AC! We needed the AC because opening the window meant dealing with a lot of noise and mosquitoes, which made it impossible to rest. Once we finally got the room, it was far from clean, the bathroom and bathtub were dirty, the bed sheets didn’t look fresh, and even the carpets were not clean. Breakfast was another disappointment. The restaurant had dirty chairs, unclean tables, and even the tea cups were not properly washed. On top of that, our room key kept malfunctioning, and we had to pass by reception every single time to fix it. To make things worse, many staff members were rude and unprofessional. This is absolutely NOT a 5-star hotel, and I will not recommend this hotel to anyone.
1/5 – Very Disappointing Stay We had a very bad experience at this hotel. At check-in (2:00 PM), our room was not ready, and we ended up waiting until 2:40 PM with no proper explanation or excuse. Even though I explained to the staff that we were extremely tired after an early morning flight, they simply advised us to wait in the lobby, and even suggested we order tea or coffee with extra charges!!! We had two rooms, and while one of them had the AC working perfectly, our room had no AC at all. When we asked for help, they told us the AC wasn’t working because it’s “winter time”, even though the temperature was 22°C. The funny part is that the other room had AC! We needed the AC because opening the window meant dealing with a lot of noise and mosquitoes, which made it impossible to rest. Once we finally got the room, it was far from clean, the bathroom and bathtub were dirty, the bed sheets didn’t look fresh, and even the carpets were not clean. Breakfast was another disappointment. The restaurant had dirty chairs, unclean tables, and even the tea cups were not properly washed. On top of that, our room key kept malfunctioning, and we had to pass by reception every single time to fix it. To make things worse, many staff members were rude and unprofessional. This is absolutely NOT a 5-star hotel, and I will not recommend this hotel to anyone.
8
Nijat
Nov 21, 2025
·
Stayed 1 night
Rooms were clean and nit, although missing a couple of items, s.a. tea bags and coffee, etc. Breakfast was plentiful and tasty. An unpleasant event that occurred during checkout was the receptionist trying to add a Redbull to my bill, which we did not even have in our mini-bar - hence cannot give full 5 stars. Unfortunately, this is a common issue in hotels in Turkiye.
Rooms were clean and nit, although missing a couple of items, s.a. tea bags and coffee, etc. Breakfast was plentiful and tasty. An unpleasant event that occurred during checkout was the receptionist trying to add a Redbull to my bill, which we did not even have in our mini-bar - hence cannot give full 5 stars. Unfortunately, this is a common issue in hotels in Turkiye.
10
Hasan
Dec 1, 2025
·
Stayed 3 nights
As soon as I booked, the hotel guest relations team reached out. I mentioned it was a short break to celebrate my wife’s birthday and requested a Bosporus view room. To my delight, we were given that dream room, even though it was normally a higher rate. The room was clean and tidy, well-maintained considering its age. The breakfast was truly 5-star quality — varied, fresh, and delicious. Staff were exceptionally friendly and professional, making us feel warmly welcomed. Specially, guest relation officer Ms Salma used to welcome us every morning and had a good chat and wellbeing. We returned home with wonderful memories of this stay. The thoughtful service and stunning view made it unforgettable
As soon as I booked, the hotel guest relations team reached out. I mentioned it was a short break to celebrate my wife’s birthday and requested a Bosporus view room. To my delight, we were given that dream room, even though it was normally a higher rate. The room was clean and tidy, well-maintained considering its age. The breakfast was truly 5-star quality — varied, fresh, and delicious. Staff were exceptionally friendly and professional, making us feel warmly welcomed. Specially, guest relation officer Ms Salma used to welcome us every morning and had a good chat and wellbeing. We returned home with wonderful memories of this stay. The thoughtful service and stunning view made it unforgettable
4
Zahra
Aug 5, 2024
·
Stayed 5 nights
I just came back from Istanbul I don’t recommend this hotel it was very bad on costumer service no bed side phone I told them but they did not care no change of sheets no iron in the room smell bad inside room keys never worked very bad absolutely no 5star hotel maybe 3 but no 5 star
I just came back from Istanbul I don’t recommend this hotel it was very bad on costumer service no bed side phone I told them but they did not care no change of sheets no iron in the room smell bad inside room keys never worked very bad absolutely no 5star hotel maybe 3 but no 5 star
6
Hatim
Aug 28, 2025
·
Stayed 4 nights
Very poor customer service. Istanbul very beautiful but the hotel has ruined our holiday. The shuttle service that was booked was awful. Dropped us on the main road saying that he cannot get to the hotel. We had to drag two kids and 4 luggages for 10 minutes to get to our hotel. We complained about the shuttle service the reception staff showed no sympathy and was quite rude. The breakfast buffet was a waste of money, the food selection is very low. The room cleaning was not done regularly. The return shuttle service was confirmed at the desk for 6am but they messed it up again and woke us up at 2am saying that our shuttle service is waiting. Very awful customer service. The hotel is very nice and the foreign staff are very friendly. I found the local staff very rude and not friendly. The manager who sorted our return shuttle to airport was very good. The location of the hotel is very good and would have given 5 stars if they hadn’t given us additional stress.
Very poor customer service. Istanbul very beautiful but the hotel has ruined our holiday. The shuttle service that was booked was awful. Dropped us on the main road saying that he cannot get to the hotel. We had to drag two kids and 4 luggages for 10 minutes to get to our hotel. We complained about the shuttle service the reception staff showed no sympathy and was quite rude. The breakfast buffet was a waste of money, the food selection is very low. The room cleaning was not done regularly. The return shuttle service was confirmed at the desk for 6am but they messed it up again and woke us up at 2am saying that our shuttle service is waiting. Very awful customer service. The hotel is very nice and the foreign staff are very friendly. I found the local staff very rude and not friendly. The manager who sorted our return shuttle to airport was very good. The location of the hotel is very good and would have given 5 stars if they hadn’t given us additional stress.
10
agnes
Jul 29, 2024
·
Stayed 2 nights
The Legacy Ottoman was great -- except for my "deluxe room with Bosphorous view with king-/twin bed." It had a Bosphorous view, but was cramped & small -- no king or twin beds -- just a double as I'm sure neither a King nor 2 twin beds would have fit. Due to its cramped size, the bathroom was super contorted -- the door was right up against the toilet, tiny vanity with no room for ANY toiletries. However, the staff was friendly, especially Emre! I am elderly, walk with a cane, had 2 bags, & the street in front was closed off to car traffic, so when I left, I had to walk 1 block to get a taxi. Emre brought my bags down & walked them to the corner where it took too many minutes before he could hail me a taxi. I hope his bosses commend him for leaving his post to help a disabled elderly woman on her way!!!
The Legacy Ottoman was great -- except for my "deluxe room with Bosphorous view with king-/twin bed." It had a Bosphorous view, but was cramped & small -- no king or twin beds -- just a double as I'm sure neither a King nor 2 twin beds would have fit. Due to its cramped size, the bathroom was super contorted -- the door was right up against the toilet, tiny vanity with no room for ANY toiletries. However, the staff was friendly, especially Emre! I am elderly, walk with a cane, had 2 bags, & the street in front was closed off to car traffic, so when I left, I had to walk 1 block to get a taxi. Emre brought my bags down & walked them to the corner where it took too many minutes before he could hail me a taxi. I hope his bosses commend him for leaving his post to help a disabled elderly woman on her way!!!
10
Tracy
Sep 11, 2025
·
Stayed 1 night
Stayed for two nights. Very friendly and helpful front desk and guest relations. Clean facilities. Very assessable to tram and ferry terminal. Very good shopping selection on the very street of the hotel. The breakfast selection was amazing, breakfast started at 6:30 a.m. which gave us plenty of time to eat and get an early start.
Stayed for two nights. Very friendly and helpful front desk and guest relations. Clean facilities. Very assessable to tram and ferry terminal. Very good shopping selection on the very street of the hotel. The breakfast selection was amazing, breakfast started at 6:30 a.m. which gave us plenty of time to eat and get an early start.
4
Yaser
Jul 6, 2023
·
Stayed 6 nights
Generally speaking, the staff lied throughout the time we were there. Upon arrival we were shown to a room which was so small it was almost claustrophobic. When we ask for an alternative room he said there weren't any, we then checked online and found that they had lots of availability. For which the receptionist didn't know how to respond to so he ended up changing our room. During the whole time he was mumbling to his self in annoyance which in my opinion was really unprofessional. Upon entering the room there was a strong smell of cigarettes and sewage smell in the bathroom from plugholes but we were so tired we just wanted to sleep so remained in this room - the smells were later resolved by the hotel The service in general was really poor and we would have to call on multiple occasions and repeat our requests to get for example an Iron. The toiletries were not replenished on a daily and we would have to call several times and wait up to an hour before we received it. The worst part of the stay was the check out. Which took over an hour becuase they had to go check the minibar. When they called us over they told us that we owe 200 turkish lira for the minibar (which we didn't even use). So I told them to make sure that they hadn't confused us with another room. They then came back saying actually we owed more (550 turkish Lira). We had to argue for about 10 minutes before 'they did us a favour' and cancelled the bill. Throughout our stay we saw people complaining
Generally speaking, the staff lied throughout the time we were there. Upon arrival we were shown to a room which was so small it was almost claustrophobic. When we ask for an alternative room he said there weren't any, we then checked online and found that they had lots of availability. For which the receptionist didn't know how to respond to so he ended up changing our room. During the whole time he was mumbling to his self in annoyance which in my opinion was really unprofessional. Upon entering the room there was a strong smell of cigarettes and sewage smell in the bathroom from plugholes but we were so tired we just wanted to sleep so remained in this room - the smells were later resolved by the hotel The service in general was really poor and we would have to call on multiple occasions and repeat our requests to get for example an Iron. The toiletries were not replenished on a daily and we would have to call several times and wait up to an hour before we received it. The worst part of the stay was the check out. Which took over an hour becuase they had to go check the minibar. When they called us over they told us that we owe 200 turkish lira for the minibar (which we didn't even use). So I told them to make sure that they hadn't confused us with another room. They then came back saying actually we owed more (550 turkish Lira). We had to argue for about 10 minutes before 'they did us a favour' and cancelled the bill. Throughout our stay we saw people complaining
2
Mohammed
Sep 14, 2025
·
Stayed 4 nights
Unfortunately, we had a terrible experience. Booked 2 rooms with at least one twin. On arrival, 1 double room was ready, 2nd was not, they promised this will be ready in a few hours as twin bed. This was not done, also the rooms were not next to each other. The hotel staff member was very rude and displayed shocking behaviour by threatening us not to contact our booking agent. If we do, then he will get mad and angry. I was told the next day the rooms would be arranged as requested, but nothing was done. After repeated requests, our children's room was moved to the 5th floor for a twin bed while we were on the 2nd floor and were told this woul be rectified next day. But they didn't. This is an old rundown hotel with rooms with no natural daylight. Even the light in the rooms is very low. Bathroom fittings are either broken or not fixed properly. Room doors shake when you check to confirm locking. This is not 5 5-star at all. Avoid at your peril. Left 1 day early from the hotel due to feeling unsafe, overall very bad experience. Although we came across guest relations staff when we were checking out, who were apologetic and wanted to help but it was too late. Disappointed that guest relations team asked us to reach out to them via email on our return home, but they did not respond or acknowledge the email. Location is great. The reception area looks good and grand. Don't be fooled by this, as the rest of the hotel is terrible. Especially our rooms.
Unfortunately, we had a terrible experience. Booked 2 rooms with at least one twin. On arrival, 1 double room was ready, 2nd was not, they promised this will be ready in a few hours as twin bed. This was not done, also the rooms were not next to each other. The hotel staff member was very rude and displayed shocking behaviour by threatening us not to contact our booking agent. If we do, then he will get mad and angry. I was told the next day the rooms would be arranged as requested, but nothing was done. After repeated requests, our children's room was moved to the 5th floor for a twin bed while we were on the 2nd floor and were told this woul be rectified next day. But they didn't. This is an old rundown hotel with rooms with no natural daylight. Even the light in the rooms is very low. Bathroom fittings are either broken or not fixed properly. Room doors shake when you check to confirm locking. This is not 5 5-star at all. Avoid at your peril. Left 1 day early from the hotel due to feeling unsafe, overall very bad experience. Although we came across guest relations staff when we were checking out, who were apologetic and wanted to help but it was too late. Disappointed that guest relations team asked us to reach out to them via email on our return home, but they did not respond or acknowledge the email. Location is great. The reception area looks good and grand. Don't be fooled by this, as the rest of the hotel is terrible. Especially our rooms.
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AI-generated summary based on recent guest reviews
Location
Repeatedly praised for central, walkable access to the Spice Bazaar, mosques, ferries, tram, and restaurants.
Related guest reviews
8
Jerry
Oct 12, 2025
·
Stayed 2 nights
The hotel is in a great location to walk to restaurants, shops, the water front, and historocal sites. The breakfast buffet is good, but not great. The building is older, but well maintained. It has a rooftop bar with a great view of the waterfront.
The hotel is in a great location to walk to restaurants, shops, the water front, and historocal sites. The breakfast buffet is good, but not great. The building is older, but well maintained. It has a rooftop bar with a great view of the waterfront.
8
Sabohi
Sep 30, 2025
·
Stayed 3 nights
Located within walking distance from many of the sightseeing attractions in Istanbul.
Located within walking distance from many of the sightseeing attractions in Istanbul.
10
Wadea
Oct 28, 2025
·
Stayed 1 night
Very convenient being close to Grand Bazar and nice staff
Very convenient being close to Grand Bazar and nice staff
10
Muhammad Javed
Oct 28, 2025
·
Stayed 5 nights
I had 5 night stay with family from uk had a wonderful time location is good you can walk most of the places tourist attraction, plenty of food around to eat.Definately recommended Enjoyed holiday with kids
I had 5 night stay with family from uk had a wonderful time location is good you can walk most of the places tourist attraction, plenty of food around to eat.Definately recommended Enjoyed holiday with kids
10
Rosa Belen
Aug 26, 2023
·
Stayed 1 night
Its location is the best
Its location is the best
10
Michelle
Sep 30, 2024
·
Stayed 1 night
The hotel is in the convenient location.
The hotel is in the convenient location.
8
Maria
Oct 15, 2023
·
Stayed 1 night
Perfect location
Perfect location
8
Giuseppe
Sep 1, 2023
·
Stayed 4 nights
Questa struttura alberghiera è molto comoda per la sua collocazione nel pieno centro storico di Istanbul, da cui possono essere raggiunte facilmente molti luoghi da visitare.
Questa struttura alberghiera è molto comoda per la sua collocazione nel pieno centro storico di Istanbul, da cui possono essere raggiunte facilmente molti luoghi da visitare.
8
Bahri
Oct 10, 2024
·
Stayed 4 nights
Perfekte Lage ganz Istanbul zu Fuß erreichbar.
Perfekte Lage ganz Istanbul zu Fuß erreichbar.
10
Sabbir
Aug 20, 2025
·
Stayed 5 nights
I’m not going to share too much about my own experience since everyone’s will be different. The hotel is in a fantastic location—less than five minutes from a beautiful grand masjid, right next to the spice bazaar, with the Bosporus river and tram connection just around the corner (5/10 mins), plus plenty of food and shops nearby (perfect!). Hop on the tram and within three stops you’re right outside the Blue Mosque. The hotel room itself looked a bit dated and could do with an upgrade. In one of our rooms the Wi-Fi was very weak, though in the other room it worked just fine. On the positive side, the staff were really friendly and helpful. The breakfast was excellent, and the chef, along with all the staff, was extremely hospitable.
I’m not going to share too much about my own experience since everyone’s will be different. The hotel is in a fantastic location—less than five minutes from a beautiful grand masjid, right next to the spice bazaar, with the Bosporus river and tram connection just around the corner (5/10 mins), plus plenty of food and shops nearby (perfect!). Hop on the tram and within three stops you’re right outside the Blue Mosque. The hotel room itself looked a bit dated and could do with an upgrade. In one of our rooms the Wi-Fi was very weak, though in the other room it worked just fine. On the positive side, the staff were really friendly and helpful. The breakfast was excellent, and the chef, along with all the staff, was extremely hospitable.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often plentiful and tasty with nice views, but several guests find quality ordinary or pricing high for the standard.
Related guest reviews
10
Irim
Feb 14, 2025
·
Stayed 3 nights
Great spa. Friendly staff. Excellent breakfast.
Great spa. Friendly staff. Excellent breakfast.
8
Jerry
Oct 12, 2025
·
Stayed 2 nights
The hotel is in a great location to walk to restaurants, shops, the water front, and historocal sites. The breakfast buffet is good, but not great. The building is older, but well maintained. It has a rooftop bar with a great view of the waterfront.
The hotel is in a great location to walk to restaurants, shops, the water front, and historocal sites. The breakfast buffet is good, but not great. The building is older, but well maintained. It has a rooftop bar with a great view of the waterfront.
10
Heather May
Sep 25, 2025
·
Stayed 2 nights
Breakfast on the 6th floor restaurant is spectacular-light airy and the food selection has variety one would go far to find.Sets one up for fabulous day of sightseeing.
Breakfast on the 6th floor restaurant is spectacular-light airy and the food selection has variety one would go far to find.Sets one up for fabulous day of sightseeing.
8
Yasuaki
Sep 21, 2024
·
Stayed 3 nights
朝8時ごろに着きましたがチェックインまで荷物を預かってくれます。また一階に広くて綺麗なトイレがあるので着替える事ができました。部屋は古いけど綺麗でしたがシャワーの仕切りのガラス板が短か過ぎて普通にシャワーを浴びるとトイレ側が水浸しになってしまうのは残念。朝食はとても種類が豊富で美味しく窓際の席からは海も見えて景色も良いです。周辺にはレストラン、お土産屋が多く、またエジプシャンバザールがとても近くてブルーモスク等のエリア、新市街へのアクセスも良いのでとても便利です。
朝8時ごろに着きましたがチェックインまで荷物を預かってくれます。また一階に広くて綺麗なトイレがあるので着替える事ができました。部屋は古いけど綺麗でしたがシャワーの仕切りのガラス板が短か過ぎて普通にシャワーを浴びるとトイレ側が水浸しになってしまうのは残念。朝食はとても種類が豊富で美味しく窓際の席からは海も見えて景色も良いです。周辺にはレストラン、お土産屋が多く、またエジプシャンバザールがとても近くてブルーモスク等のエリア、新市街へのアクセスも良いのでとても便利です。
8
Amir
May 9, 2025
·
Stayed 6 nights
The location was perfect! The hotel was old, definitely not a five star hotel. Breakfast wasn’t good. Rooms were cold the heater was on but it felt like air conditioner!
The location was perfect! The hotel was old, definitely not a five star hotel. Breakfast wasn’t good. Rooms were cold the heater was on but it felt like air conditioner!
6
Hatim
Aug 28, 2025
·
Stayed 4 nights
Very poor customer service. Istanbul very beautiful but the hotel has ruined our holiday. The shuttle service that was booked was awful. Dropped us on the main road saying that he cannot get to the hotel. We had to drag two kids and 4 luggages for 10 minutes to get to our hotel. We complained about the shuttle service the reception staff showed no sympathy and was quite rude. The breakfast buffet was a waste of money, the food selection is very low. The room cleaning was not done regularly. The return shuttle service was confirmed at the desk for 6am but they messed it up again and woke us up at 2am saying that our shuttle service is waiting. Very awful customer service. The hotel is very nice and the foreign staff are very friendly. I found the local staff very rude and not friendly. The manager who sorted our return shuttle to airport was very good. The location of the hotel is very good and would have given 5 stars if they hadn’t given us additional stress.
Very poor customer service. Istanbul very beautiful but the hotel has ruined our holiday. The shuttle service that was booked was awful. Dropped us on the main road saying that he cannot get to the hotel. We had to drag two kids and 4 luggages for 10 minutes to get to our hotel. We complained about the shuttle service the reception staff showed no sympathy and was quite rude. The breakfast buffet was a waste of money, the food selection is very low. The room cleaning was not done regularly. The return shuttle service was confirmed at the desk for 6am but they messed it up again and woke us up at 2am saying that our shuttle service is waiting. Very awful customer service. The hotel is very nice and the foreign staff are very friendly. I found the local staff very rude and not friendly. The manager who sorted our return shuttle to airport was very good. The location of the hotel is very good and would have given 5 stars if they hadn’t given us additional stress.
8
Kim
Oct 21, 2024
·
Stayed 3 nights
Amazingly well place for exploring the old city. Nice staff, good service and a phenomenal view. The outer areas of the hotel are beautyfull. The rooms are tidy but could use a make over. The breakfast is not as international, as I would expect in a five star hotel, but maybe that is just Turkey.
Amazingly well place for exploring the old city. Nice staff, good service and a phenomenal view. The outer areas of the hotel are beautyfull. The rooms are tidy but could use a make over. The breakfast is not as international, as I would expect in a five star hotel, but maybe that is just Turkey.
8
Erol
Aug 13, 2025
·
Stayed 1 night
Frühstück war sehr gut – frisch, abwechslungsreich und lecker
Frühstück war sehr gut – frisch, abwechslungsreich und lecker
6
Shafi
Sep 1, 2024
·
Stayed 5 nights
I been there last month and the location is very good. The breakfast was ok but not the 5* quality. Most of staff were friendly and helpful. The main entrance staff and the receptionists I think they should be more professional.i was travelled with kid and my kid opened one pack of chip and nut which was on the table in my room. And I been charged £25 for those. !!! They charge me around £80 on the arrival day as security money which I never told before. I got the money back anyway.
I been there last month and the location is very good. The breakfast was ok but not the 5* quality. Most of staff were friendly and helpful. The main entrance staff and the receptionists I think they should be more professional.i was travelled with kid and my kid opened one pack of chip and nut which was on the table in my room. And I been charged £25 for those. !!! They charge me around £80 on the arrival day as security money which I never told before. I got the money back anyway.
10
Tracy
Sep 11, 2025
·
Stayed 1 night
Stayed for two nights. Very friendly and helpful front desk and guest relations. Clean facilities. Very assessable to tram and ferry terminal. Very good shopping selection on the very street of the hotel. The breakfast selection was amazing, breakfast started at 6:30 a.m. which gave us plenty of time to eat and get an early start.
Stayed for two nights. Very friendly and helpful front desk and guest relations. Clean facilities. Very assessable to tram and ferry terminal. Very good shopping selection on the very street of the hotel. The breakfast selection was amazing, breakfast started at 6:30 a.m. which gave us plenty of time to eat and get an early start.
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AI-generated summary based on recent guest reviews
4
Salomeh
5 days ago
·
Stayed 3 nights
Building in grate liocation. It is not up to date.
Building in grate liocation. It is not up to date.
6
Mouzam
3 weeks ago
·
Stayed 7 nights
Overall, our stay was average. The breakfast was the same every day, mainly eggs and bread, so it would be better to have more variety and change the menu. The bathroom also needs updating, as the toilet seat was moving, the bathroom was not very clean, and everything felt quite old. We also had to ask several times over two days for a proper single bed for our daughter, as she couldn’t sleep comfortably in the baby bed provided. These areas could definitely be improved.
Overall, our stay was average. The breakfast was the same every day, mainly eggs and bread, so it would be better to have more variety and change the menu. The bathroom also needs updating, as the toilet seat was moving, the bathroom was not very clean, and everything felt quite old. We also had to ask several times over two days for a proper single bed for our daughter, as she couldn’t sleep comfortably in the baby bed provided. These areas could definitely be improved.
10
Kristi
Jun 14, 2026
·
Stayed 4 nights
Perfect location in the Old City and close to New Mosque and Spice Bazaar. It’s 120 year old building, so rooms are smaller but comfortable. Staff was responsive to needs.
Perfect location in the Old City and close to New Mosque and Spice Bazaar. It’s 120 year old building, so rooms are smaller but comfortable. Staff was responsive to needs.
6
Yahya
Jun 7, 2026
·
Stayed 5 nights
The Hotel was remodeled. Nice building but the front desk staff have no customer service skills, they definitely need a lot of training. I was in room 113, the room had plumbing issues, one day the electricity turned off and the had to send someone to spend 30 minutes to fix it. The only staff member I think she went above and beyond to make sure that guests are happy is Salma.
The Hotel was remodeled. Nice building but the front desk staff have no customer service skills, they definitely need a lot of training. I was in room 113, the room had plumbing issues, one day the electricity turned off and the had to send someone to spend 30 minutes to fix it. The only staff member I think she went above and beyond to make sure that guests are happy is Salma.
10
Sameh
Jun 4, 2026
·
Stayed 1 night
We already stay there for the last 10 times Very nice place
We already stay there for the last 10 times Very nice place
FAQs about Legacy Ottoman Hotel Istanbul Old City
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 25 for adults and EUR 12 for children.
Does the hotel allow pets?
Pets are allowed in specific rooms only, with a pet fee of EUR 45 per accommodation, per night, and a deposit of EUR 150 per week. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 2:00 PM until 11:59 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.
Is there an airport shuttle service available?
A roundtrip airport shuttle is provided for a surcharge of EUR 135 per vehicle (one-way, maximum occupancy 5). Guests must contact the property 48 hours prior to arrival to arrange the transfer.
What accessibility features does the hotel offer?
The hotel provides disabled access features, including step-free entrances and wheelchair-accessible facilities. Specific details on accessible rooms and bathrooms are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Istanbul, steps from New Mosque and within a 5-minute walk of Eminönü Square. It is 0.5 mi (0.8 km) from the Grand Bazaar and 0.8 mi (1.3 km) from the Egyptian Bazaar.
Does the hotel have a swimming pool?
The hotel features an indoor pool, but operational hours and seasonal availability are not specified.
What are the hotel's policies for guests staying with children?
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children are welcome at the property.
What are the policies regarding extra beds and cribs?
The hotel offers rollaway beds for a fee of EUR 60 per night. Advance request or confirmation is required for rollaway beds.
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Instant AI responses are based on hotel information
Considering this hotel for your Istanbul trip?
What do room rates usually look like at Legacy Ottoman Hotel Istanbul Old City in Istanbul?
Over the next 60–90 days, room rates at the Legacy Ottoman Hotel Istanbul Old City in Istanbul typically land around $81 a night for two guests, ranging from $73 to $87 on available dates.
When is the best time to visit Legacy Ottoman Hotel Istanbul Old City to avoid crowds?
Visit the Legacy Ottoman Hotel Istanbul Old City in Istanbul in July for the lightest crowds; demand is highest in October. July is the quietest month, while October sees the peak in visitor numbers, so plan accordingly for a less busy stay.
Which month is cheapest to book the Legacy Ottoman Hotel Istanbul Old City?
February is the cheapest month to stay at the Legacy Ottoman Hotel Istanbul Old City in Istanbul, averaging $88 a night; October is the priciest at $190. The hotel’s quietest month differs from the cheapest—July is the least busy period for crowds.
What’s nearby and who is Legacy Ottoman Hotel Istanbul Old City good for?
The Legacy Ottoman Hotel Istanbul Old City in Istanbul sits steps from highlights like the New Mosque, Grand Bazaar and Topkapi Palace, making it ideal for couples and families who want city and shopping experiences. Its location also suits travellers after a mix of culture and relaxation.
How do Legacy Ottoman Hotel Istanbul Old City’s rates compare with other hotels nearby?
The Legacy Ottoman Hotel Istanbul Old City in Istanbul is cheaper than 9 of 14 comparable hotels nearby, with a typical median of $112 a night versus about $138 for its peers.
How does the nightly price at Legacy Ottoman Hotel Istanbul Old City in Istanbul compare to recent weeks?
The current price at Legacy Ottoman Hotel Istanbul Old City in Istanbul is $104 per night for 2 guests, which is typical for this hotel: within 10% of its $115 average over the last 60 days. Most nights over that period fell between $84 and $160.
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: NO DATA
- 2026-09-19: 109.33213275299072USD
- 2026-09-20: 104.29819470062255USD
- 2026-09-21: 118.84882909088134USD
- 2026-09-22: 100.20701436309814USD
- 2026-09-23: 94.25944697875975USD
- 2026-09-24: 116.83082593536376USD
- 2026-09-25: 141.50994028167725USD
- 2026-09-26: 111.34985565948486USD
- 2026-09-27: 104.4589USD
- 2026-09-28: 105.71010679626464USD
- 2026-09-29: 109.0505USD
- 2026-09-30: 103.31099999999999USD
- 2026-10-01: 97.26518781738281USD
- 2026-10-02: 112.49419999999999USD
- 2026-10-03: 98.7194USD
- 2026-10-04: 97.64480263519286USD
- 2026-10-05: 97.64480263519286USD
- 2026-10-06: 98.08628242492675USD
- 2026-10-07: 97.64480263519286USD
- 2026-10-08: 97.64480263519286USD
- 2026-10-09: 111.34629999999999USD
- 2026-10-10: 104.32116636276244USD
- 2026-10-11: 92.32003615875243USD
- 2026-10-12: 94.061538621521USD
- 2026-10-13: 97.64480263519286USD
- 2026-10-14: 97.64480263519286USD
- 2026-10-15: 97.64480263519286USD
- 2026-10-16: 97.64480263519286USD
- 2026-10-17: 92.28411173706054USD
- 2026-10-18: 97.92032245635986USD
- 2026-10-19: 97.64480263519286USD
- 2026-10-20: 92.28411173706054USD
- 2026-10-21: 92.2258900024414USD
- 2026-10-22: 97.64480263519286USD
- 2026-10-23: 97.64480263519286USD
- 2026-10-24: 92.2258900024414USD
- 2026-10-25: 94.061538621521USD
- 2026-10-26: 99.90173559875488USD
- 2026-10-27: 95.69080135040282USD
- 2026-10-28: 99.34285774154662USD
- 2026-10-29: 99.90173559875488USD
- 2026-10-30: 99.34285774154662USD
- 2026-10-31: 102.73916938323974USD
- 2026-11-01: 93.1409205795288USD
- 2026-11-02: 93.40961808853149USD
- 2026-11-03: 92.97989999999999USD
- 2026-11-04: 93.40961808853149USD
- 2026-11-05: 93.40961808853149USD
- 2026-11-06: 89.98122669143676USD
- 2026-11-07: 89.98122669143676USD
- 2026-11-08: 88.31569798736572USD
- 2026-11-09: 85.88662206115723USD
- 2026-11-10: 89.16355637664795USD
- 2026-11-11: 89.6180502304077USD
- 2026-11-12: 89.16355637664795USD
- 2026-11-13: 89.16355637664795USD
- 2026-11-14: 89.6180502304077USD
- 2026-11-15: 84.91477975234984USD
- 2026-11-16: 84.91477975234984USD
- 2026-11-17: 84.91477975234984USD
- 2026-11-18: 84.91477975234984USD
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12 for children
- Airport shuttle fee: EUR 135 per vehicle (one-way, maximum occupancy 5)
- Pet deposit: EUR 150 per week
- Pet fee: EUR 45 per accommodation, per night
- Rollaway bed fee: EUR 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Airport shuttle
Restaurant
Business Center
Room Service
Disabled Access
Concierge
General
Room Service
Restaurant
Disabled Access
Air Conditioned
Non-Smoking Rooms
Sauna
Jacuzzi
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Pub
Breakfast in the Room
Allergy-Free Room Available
Family Room
Services
Business Center
Concierge
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Parking
Airport shuttle
Internet
WiFi
Free Wi-Fi