UrCove By Hyatt Shantou Xinyicheng Huanghe Road

A wonderful stay From the moment I arrived, the staff made me feel welcomed. They were friendly, attentive, and eager to help. The check-in process was quick and efficient with the help of Leo and Zen in the check in counter. The room was beautifully designed and decorated. The location was perfect, just 15 minutes taxi distance (~10-15 RMB)to all attractions Overall, my experience at UrCove Shantou was fantastic, and I look forward to returning in the future.

Very nice hotel. Hotel is very clean and very comfortable. Although breakfast spread is limited but overall we still enjoy our stay. Shoutout to staff Zev who went all the way to make sure we are well settled in. Will recommend and will definitely go back if I come back to Shantou again .

Outskirts but room was comfortable, nice and cleesn. Breakfast not hot, no warmer

New.

Due to my visit to a nearby city, I've extended my hotel stay by one additional day. Since this is an extension of a prior booking, I was informed that I needed to have my keycard validated. The hotel's system can't automatically grant extra days beyond the current booking. The validation process was quite straightforward and quick. Upon check - out, I requested the receptionist to help me return an item by giving it to a courier. He readily provided assistance. Moreover, when they learned that I was skipping breakfast to catch an early train, I was even offered a to - go coffee. I truly value the service provided by the hotel team. The complimentary washer and dryer are impressively fast, completing a cycle within an hour. This has been extremely helpful in minimizing the number of clothes I had to pack for this trip. However, if I had to point out one aspect for improvement, it would be the noise from the nearby construction. The hotel could have installed better double or triple - glazed windows to mitigate this issue.