La Casa de la Marquesa
From
US$ 134
/noite
Selecione datas para ver preços e disponibilidade
From
US$ 134
/noite
Sobre este alojamento
Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, serviços para casamentos e apoio para excursões/compra de bilhetes.
Comodidades
Algumas das comodidades e serviços em destaque incluem Wi-fi grátis, serviços para casamentos e apoio para excursões/compra de bilhetes.
Comodidades para negócios
As principais comodidades incluem jornais grátis no lobby, uma receção aberta 24 horas e armazenamento de bagagem.
Restaurante
Peça o seu cocktail favorito no bar/lounge. Comece as suas manhãs da melhor forma com um pequeno-almoço de cozinha local grátis, servido diariamente entre as 8:00 e as 13:00.
Quartos
Sinta-se em casa num dos 13 quartos com um televisor LED. As camas têm edredões de penas e roupa de alta qualidade, para um sono pleno de conforto. O acesso à internet com fios grátis permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de uma combinação polibã/banheira com um chuveiro fixo e artigos de higiene grátis.
Localização
Com uma estadia La Casa de la Marquesa, ficará numa localização central em Querétaro, a 10 minutos de carro de Estádio Corregidora e de Templo de San Francisco. Este hotel boutique está a 0,4 km (0,2 mi) de Monumento a la Corregidora e a 0,5 km (0,3 mi) de Jardim Zenea.
O que há nas proximidades
Templo San José de Gracia(0.1 milhas)
Fonte de Neptuno(0.1 milhas)
Museu de Arte Sacra(0.1 milhas)
Templo de Santa Clara(0.1 milhas)
Museo de Arte de Querétaro(0.1 milhas)
Jardim Zenea(0.1 milhas)
Jardín Guerrero(0.1 milhas)
Templo de San Agustín(0.1 milhas)
Templo de San Francisco(0.1 milhas)
Museu Regional de Querétaro(0.1 milhas)
Teatro de la Ciudad(0.2 milhas)
Monumento a la Corregidora(0.2 milhas)
Museo de la Restauración de la República(0.2 milhas)
Museo de la Ciudad(0.2 milhas)
Catedral de Querétaro(0.2 milhas)
O aeroporto principal mais próximo é o de Querétaro (QRO-Aeroporto Internacional de Querétaro)(20.9 milhas)
Restaurante
Quartos de não fumadores
Balcão de turismo
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Localização
Madero 41 Centro, Centro Histórico, Querétaro, Município de Querétaro, Estado de Queretaro, México
Templo San José de Gracia (0.1 milhas)
Fonte de Neptuno (0.1 milhas)
Museu de Arte Sacra (0.1 milhas)
Templo de Santa Clara (0.1 milhas)
Museo de Arte de Querétaro (0.1 milhas)
Jardim Zenea (0.1 milhas)
Opções de quartos
6
Quarto Royal, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Wi-Fi (gratuito)Casa de banho privadaTelevisão
4
Quarto Duplo Presidencial
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Wi-Fi (gratuito)Casa de banho privadaTelevisão
4
Suite-Estúdio Royal, 2 camas queen-size
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
538 ft²
Wi-Fi (gratuito)Casa de banho privadaTelevisão
4
Imperial Suite, King Size Bed
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
323 ft²
Wi-Fi (gratuito)Casa de banho privadaTelevisão
2
Suite-Estúdio Royal, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
538 ft²
Wi-Fi (gratuito)Casa de banho privadaTelevisão
6
Quarto Presidencial, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Wi-Fi (gratuito)Casa de banho privadaTelevisão
2
Imperial Suite, Two Queen Beds
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
323 ft²
Wi-Fi (gratuito)Casa de banho privadaTelevisão
Avaliações dos hóspedes sobre La Casa de la Marquesa
8.6
Fabuloso
Com base em 588 avaliações verificadas
Quem se hospeda aqui?
Negócios
15%
Casal
40%
Família
27%
Grupos
13%
Individual
3%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Na La Casa de la Marquesa, os viajantes adoram a linda mansão histórica e a localização muito central, acessível a pé, mas problemas práticos recorrentes com estacionamento fora do local, comodidades limitadas e serviço e manutenção irregulares influenciam o quão confortável a estadia se torna.
Saiba maisIsto foi útil?
O que pensam os hóspedes
Na La Casa de la Marquesa, os viajantes adoram a linda mansão histórica e a localização muito central, acessível a pé, mas problemas práticos recorrentes com estacionamento fora do local, comodidades limitadas e serviço e manutenção irregulares influenciam o quão confortável a estadia se torna.
Os quartos costumam ser espaçosos e ter um ambiente agradável, mas muitos relatam instalações antigas, Wi-Fi fraco ou instável, água quente inconsistente ou ausência de ar condicionado, ruído e poucas comodidades no quarto. A limpeza e o serviço de quarto variam, desde estadias muito limpas até reclamações sobre áreas empoeiradas, roupa de cama desgastada ou insuficiente e a presença ocasional de insetos. O café da manhã com piano ao vivo recebe muitos elogios, embora alguns tenham achado as opções limitadas, o serviço lento ou o restaurante fechado à noite. Espere uma arquitetura e localização memoráveis com concessões em termos de conveniência e consistência.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O estacionamento é fora do local, a várias quadras de distância, sem manobrista, e o prédio histórico não tem elevador. As comodidades noturnas são limitadas (sem bar e o restaurante pode não funcionar à noite).
Avaliações dos hóspedes relacionadas
8
Neil
8 de fev. de 2025
·
A estadia foi de 2 noites
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
8
MARIA ELENA
3 de set. de 2024
·
A estadia foi de 1 noite
Los cuartos están bien, amplios y limpios. La ubicación es excelente. El servicio deja bastante que desear, en recepción no tienen claro qué incluye la reservación. Tienen convenio con un estacionamiento que está a 10 minutos caminando, bastante lejos, habiendo uno a la vuelta y solo cubren de 24 en 24 horas. Como es una casa antigua no tiene elevador y no hay servicio de botones el domingo, cada quien debe bajar su equipaje e ir por el auto al estacionamiento. No incluye desayuno.
Los cuartos están bien, amplios y limpios. La ubicación es excelente. El servicio deja bastante que desear, en recepción no tienen claro qué incluye la reservación. Tienen convenio con un estacionamiento que está a 10 minutos caminando, bastante lejos, habiendo uno a la vuelta y solo cubren de 24 en 24 horas. Como es una casa antigua no tiene elevador y no hay servicio de botones el domingo, cada quien debe bajar su equipaje e ir por el auto al estacionamiento. No incluye desayuno.
10
lorena
25 de out. de 2022
·
A estadia foi de 1 noite
El hotel es una belleza de 1780 esta en perfectas condiciones el personal extremadamente amable. La ubicacion extraordinario Solo recomiendo poner un elevador y estacionamiento
El hotel es una belleza de 1780 esta en perfectas condiciones el personal extremadamente amable. La ubicacion extraordinario Solo recomiendo poner un elevador y estacionamiento
8
jorge luis
17 de mar. de 2025
·
A estadia foi de 1 noite
solo faltan facilidades para el servicio estacionamiento que esta en otro hotel .
solo faltan facilidades para el servicio estacionamiento que esta en otro hotel .
8
Christian
27 de mar. de 2025
·
A estadia foi de 1 noite
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
10
Carlos
23 de nov. de 2024
·
A estadia foi de 2 noites
Hotel con mucha historia, todo estuvo bien, lo único que hay que considerar es que el hotel no cuenta con estacionamiento, y es un problema poder encontrar cerca
Hotel con mucha historia, todo estuvo bien, lo único que hay que considerar es que el hotel no cuenta con estacionamiento, y es un problema poder encontrar cerca
8
JOHN
18 de out. de 2025
·
A estadia foi de 1 noite
El hotel es increíble! Pero pésimo lo del estacionamiento, llegas y te mandan a otro hotel que está como a 5 cuadras y te toca llevar tu coche a ti mismo porque no hay un valet que se encargue de tu auto! Es decir, cuando llegas puedes dejar tus maletas hasta que dejes tu coche en el otro hotel Pero de salida te toca llevar a ti mismo todas tus maletas 5 cuadras para llegar a tu coche he irte ! Muy mal eso ! Ah y solo ponen un jabón!
El hotel es increíble! Pero pésimo lo del estacionamiento, llegas y te mandan a otro hotel que está como a 5 cuadras y te toca llevar tu coche a ti mismo porque no hay un valet que se encargue de tu auto! Es decir, cuando llegas puedes dejar tus maletas hasta que dejes tu coche en el otro hotel Pero de salida te toca llevar a ti mismo todas tus maletas 5 cuadras para llegar a tu coche he irte ! Muy mal eso ! Ah y solo ponen un jabón!
8
JUAN
17 de set. de 2024
·
A estadia foi de 1 noite
La recepcionista en turno, 15 de septiembre de 2024, 13:30, con pésima actitud. La página WEB dice que la propiedad tiene estacionamiento, no convenio con un estacionamiento externo. Es un gran problema llegar en auto al hotel.
La recepcionista en turno, 15 de septiembre de 2024, 13:30, con pésima actitud. La página WEB dice que la propiedad tiene estacionamiento, no convenio con un estacionamiento externo. Es un gran problema llegar en auto al hotel.
10
larry
21 de jan. de 2025
·
A estadia foi de 2 noites
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
6
Santiago
19 de mar. de 2025
·
A estadia foi de 1 noite
Les urge tener valer parking El estacionamiento está en otro hotel a cuatro calles de ahí y no hay quien lo lleve ni lo traiga
Les urge tener valer parking El estacionamiento está en otro hotel a cuatro calles de ahí y no hay quien lo lleve ni lo traiga
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza e o serviço de quarto são irregulares: os relatos variam de quartos muito limpos a áreas ou equipamentos sujos, roupa de cama desgastada ou insuficiente, falta de reposição e a presença ocasional de insetos.
Avaliações dos hóspedes relacionadas
10
Joseph
13 de jan. de 2023
·
A estadia foi de 19.369 noites
Staff very friendly and helpful. Room very clean. Excellent location in historic central.
Staff very friendly and helpful. Room very clean. Excellent location in historic central.
6
Jill
10 de jul. de 2025
·
A estadia foi de 2 noites
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
2
pablo
7 de nov. de 2025
·
A estadia foi de 1 noite
La habitación estaba muy sucia, había pelos en sábanas y almohadas, es baño tampoco se veía muy limpio
La habitación estaba muy sucia, había pelos en sábanas y almohadas, es baño tampoco se veía muy limpio
2
pablo
14 de set. de 2025
·
A estadia foi de 1 noite
Sucio e Infuncional
Sucio e Infuncional
4
Eva
27 de out. de 2025
·
A estadia foi de 2 noites
No free breakfast Charged $200 pesos for 3 lousy tea bags No bottled water in the room on arrival no proper glasses No house keeping no service No place in the bathroom to put your toiletries Warm and cold water didn’t mix well in the shower The hotel lobby depressing the hotel needs a renovation
No free breakfast Charged $200 pesos for 3 lousy tea bags No bottled water in the room on arrival no proper glasses No house keeping no service No place in the bathroom to put your toiletries Warm and cold water didn’t mix well in the shower The hotel lobby depressing the hotel needs a renovation
4
Liam
19 de ago. de 2023
·
A estadia foi de 1 noite
Some of the worst service I may have ever had. They overcharged me and then told me they had actually charged some other guest on their credit card. We paid over $300 USD for a suite and when we arrived the jacuzzi was filthy. Then they tell us that there's an event and it's going to be loud - until 3 am. It's 11 pm now and the building is rattling. On top of that they make it seem like they're doing you a favour by letting you stay here. oh and the TV doesn't work.
Some of the worst service I may have ever had. They overcharged me and then told me they had actually charged some other guest on their credit card. We paid over $300 USD for a suite and when we arrived the jacuzzi was filthy. Then they tell us that there's an event and it's going to be loud - until 3 am. It's 11 pm now and the building is rattling. On top of that they make it seem like they're doing you a favour by letting you stay here. oh and the TV doesn't work.
4
JOSE
10 de mar. de 2025
·
A estadia foi de 2 noites
El check in bien. La TV no sirvió la 1a noche. Cucaracha en el baño. debajo de los muebles demasiado sucio. Ponen dos toallas y un solo jabón. No dan servicio al cuarto y cuando bajé en pijama a las 7.15 am por el me dijeron que lo debía pagar al momento, cosa a la que me rehusé. Además, el café estaba muy aguado. El hotel descuidado.
El check in bien. La TV no sirvió la 1a noche. Cucaracha en el baño. debajo de los muebles demasiado sucio. Ponen dos toallas y un solo jabón. No dan servicio al cuarto y cuando bajé en pijama a las 7.15 am por el me dijeron que lo debía pagar al momento, cosa a la que me rehusé. Además, el café estaba muy aguado. El hotel descuidado.
6
Mary
3 de nov. de 2025
·
A estadia foi de 5 noites
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
6
Ana Elena
7 de jan. de 2025
·
A estadia foi de 3 noites
El servicio en el restaurante muy malo, muy lentos, tardaban mucho en servir y muy decepcionante la actitud de los meseros el 25 diciembre. Para ser la suite Maximiliano y Carlota, en el baño las toallas estaban muy viejas, rotas y olian muy mal. La cortina del baño muy vieja y fuera de lugar para ser una suite. Amenidades y toallas insuficientes para ser una suite. Sábanas viejas y percudidas.
El servicio en el restaurante muy malo, muy lentos, tardaban mucho en servir y muy decepcionante la actitud de los meseros el 25 diciembre. Para ser la suite Maximiliano y Carlota, en el baño las toallas estaban muy viejas, rotas y olian muy mal. La cortina del baño muy vieja y fuera de lugar para ser una suite. Amenidades y toallas insuficientes para ser una suite. Sábanas viejas y percudidas.
8
lauren
28 de out. de 2025
·
A estadia foi de 2 noites
No free breakfast but 20% off. Beautiful property. Housekeeping did not replace bathmat, water and coffee . Friendly,helpful staff. Loved my room.
No free breakfast but 20% off. Beautiful property. Housekeeping did not replace bathmat, water and coffee . Friendly,helpful staff. Loved my room.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos e têm um ambiente agradável, mas parecem antigos, com poucas comodidades; problemas recorrentes incluem Wi-Fi fraco ou ausente, água quente inconsistente, ausência de ar condicionado em alguns quartos, ruído, iluminação fraca e TVs que não funcionam.
Avaliações dos hóspedes relacionadas
8
Neil
8 de fev. de 2025
·
A estadia foi de 2 noites
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
6
Jill
10 de jul. de 2025
·
A estadia foi de 2 noites
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
So this property was interesting. The bed was fantastic, like the best ever, and the building was beautiful. However it missed on more than one level. For example, no one greeted us upon arrival. There was not a soul, for minutes! We literally had to go find someone two rooms away. Then upon check in, we had to carry our own bags up three flights of stairs. I had asked for an exterior room, but got the opposite. No robes, and the floor was sandy. We had a skylight that was cover led maybe so it wouldn’t leak, but it flapped and banged all night in the wind. No replacement of things like washcloth, and tv was on when we arrived, likely because once we shut it off, it wouldn’t turn back on. Literally though, the most strange part was there was zero staff. We’d have to move our own ropes to get in and out of the building each time; made me feel like it could have EASILY been broken into. It was beautiful, but I wouldn’t stay again. Price extremely high for what it provided, and zero attention paid to us; and I had upgraded the room to as high as I could get. I can’t say it enough, the hotel was a ghost town!
8
Pablo
20 de mar. de 2023
·
A estadia foi de 1 noite
El hotel es muy bonito, aunque las camadas son muy incómodas y las habitaciones muy ruidosas
El hotel es muy bonito, aunque las camadas son muy incómodas y las habitaciones muy ruidosas
4
Robert
29 de nov. de 2023
·
A estadia foi de 4 noites
big romantic room and balcony, comfortable beds. Historic and beautiful hotel. Staff was good but two mornings and full day with NO HOT water! Staff response disappointing. Also had to argue about discount for food on reservations. Restaurant was well below par.
big romantic room and balcony, comfortable beds. Historic and beautiful hotel. Staff was good but two mornings and full day with NO HOT water! Staff response disappointing. Also had to argue about discount for food on reservations. Restaurant was well below par.
10
Graciella
28 de mai. de 2025
·
A estadia foi de 1 noite
La casa es impresionante, en la habitacion que estuvimos no habia manera de que llegara el WIFI y esto si fue un gran inconveniente, lo hablamos con la propiedad y aunque se supone hicieron algo , seguimos sin tener, el resto muy bien
La casa es impresionante, en la habitacion que estuvimos no habia manera de que llegara el WIFI y esto si fue un gran inconveniente, lo hablamos con la propiedad y aunque se supone hicieron algo , seguimos sin tener, el resto muy bien
6
Nancy
23 de out. de 2023
·
A estadia foi de 3 noites
The property is very unique (old mansion). It’s well located in the historic center. The bedding was very tired, old. The sheets didn’t fit the bed. Didn’t want to touch the bedspread. It was fine overall but wished I had booked somewhere else.
The property is very unique (old mansion). It’s well located in the historic center. The bedding was very tired, old. The sheets didn’t fit the bed. Didn’t want to touch the bedspread. It was fine overall but wished I had booked somewhere else.
10
Warren
3 de mai. de 2024
·
A estadia foi de 2 noites
This is an incredible, elegant, historic mansion! We enjoyed our stay here. The architecture is wonderful and the staff are friendly and helpful. There is no elevator, but the staff will take care of your luggage. After all, this was built in the 1700s! Our room was was spacious and elegant. The location in the Centro Histórico is very good and within walking distance of the main sites. The restaurant serves delicious Mexican food and a fine pianist provides live music.
This is an incredible, elegant, historic mansion! We enjoyed our stay here. The architecture is wonderful and the staff are friendly and helpful. There is no elevator, but the staff will take care of your luggage. After all, this was built in the 1700s! Our room was was spacious and elegant. The location in the Centro Histórico is very good and within walking distance of the main sites. The restaurant serves delicious Mexican food and a fine pianist provides live music.
10
Claudia
6 de abr. de 2025
·
A estadia foi de 3 noites
Historical hotel so some discomfort is expected, beautiful property, good bed, good old shower, dark room. You come here for the building. Everyone was very kind and attentive
Historical hotel so some discomfort is expected, beautiful property, good bed, good old shower, dark room. You come here for the building. Everyone was very kind and attentive
6
Rodrigo
13 de abr. de 2025
·
A estadia foi de 1 noite
There was no AC in our room. Pretty hot! As they only offered a small fan. Also, no hot water in our shower.
There was no AC in our room. Pretty hot! As they only offered a small fan. Also, no hot water in our shower.
6
Mary
3 de nov. de 2025
·
A estadia foi de 5 noites
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
Muitos hóspedes elogiam a simpatia e a prestatividade da equipe, mas outros mencionam interações lentas ou pouco acolhedoras na recepção, resolução de problemas ineficiente, problemas no check-in ou na cobrança e falta de funcionários em alguns momentos.
Avaliações dos hóspedes relacionadas
8
MARIA ELENA
3 de set. de 2024
·
A estadia foi de 1 noite
Los cuartos están bien, amplios y limpios. La ubicación es excelente. El servicio deja bastante que desear, en recepción no tienen claro qué incluye la reservación. Tienen convenio con un estacionamiento que está a 10 minutos caminando, bastante lejos, habiendo uno a la vuelta y solo cubren de 24 en 24 horas. Como es una casa antigua no tiene elevador y no hay servicio de botones el domingo, cada quien debe bajar su equipaje e ir por el auto al estacionamiento. No incluye desayuno.
Los cuartos están bien, amplios y limpios. La ubicación es excelente. El servicio deja bastante que desear, en recepción no tienen claro qué incluye la reservación. Tienen convenio con un estacionamiento que está a 10 minutos caminando, bastante lejos, habiendo uno a la vuelta y solo cubren de 24 en 24 horas. Como es una casa antigua no tiene elevador y no hay servicio de botones el domingo, cada quien debe bajar su equipaje e ir por el auto al estacionamiento. No incluye desayuno.
10
Jose A
6 de nov. de 2024
·
A estadia foi de 2 noites
The staff were great
The staff were great
4
LUIS
2 de ago. de 2025
·
A estadia foi de 2 noites
LA ATENCIÓN (SALVO EXCEPCIONES) MUY DEFICIENTE. LA TV NUNCA FUNCIONO TUVIMOS QUE PEDIR LAS TOALLAS Y JABÓN NOS AYUDARON A CONSEGUIR ESTACIONAMIENTO, PERO NUNCA ADVIRTIERON QUE NO TENÍAN, DEBERÍAN CONTAR CON VALET PARKING, ETC...
LA ATENCIÓN (SALVO EXCEPCIONES) MUY DEFICIENTE. LA TV NUNCA FUNCIONO TUVIMOS QUE PEDIR LAS TOALLAS Y JABÓN NOS AYUDARON A CONSEGUIR ESTACIONAMIENTO, PERO NUNCA ADVIRTIERON QUE NO TENÍAN, DEBERÍAN CONTAR CON VALET PARKING, ETC...
10
Hebatalla
25 de fev. de 2025
·
A estadia foi de 3 noites
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
6
william
13 de fev. de 2022
·
A estadia foi de 1 noite
I wasn’t able to check in on time. The room wasn’t ready until 3:30. The included breakfast was very minimal. I paid extra for a better breakfast.
I wasn’t able to check in on time. The room wasn’t ready until 3:30. The included breakfast was very minimal. I paid extra for a better breakfast.
2
Gracia Mariana
21 de dez. de 2025
·
A estadia foi de 1 noite
Nos salimos a las pocas horas de hacer check in. Desde el momento de registrarnos, la chica de Recepción estaba bostezando, nos entregó la habitación con mala cara. Aunque hay convenio con un estacionamiento, éste no tenía cupo cuando llegamos, ni tampoco es de 24 hrs.. La TV difícil de usar y no nos apoyaron.
Nos salimos a las pocas horas de hacer check in. Desde el momento de registrarnos, la chica de Recepción estaba bostezando, nos entregó la habitación con mala cara. Aunque hay convenio con un estacionamiento, éste no tenía cupo cuando llegamos, ni tampoco es de 24 hrs.. La TV difícil de usar y no nos apoyaron.
2
Miguel
12 de set. de 2023
·
A estadia foi de 1 noite
The ac was not working and the room felt like an oven. They couldn’t find the key to my room. The manager was very unfriendly The receptionist was trying but the manager didn’t want to help
The ac was not working and the room felt like an oven. They couldn’t find the key to my room. The manager was very unfriendly The receptionist was trying but the manager didn’t want to help
10
Eduardo
20 de nov. de 2023
·
A estadia foi de 1 noite
Great location, and service was very good.
Great location, and service was very good.
6
Raul Miguel
2 de set. de 2025
·
A estadia foi de 2 noites
Great historic building, it could be a great experience, but is extremly poorly manage. Must of the staff is friendly, but many drag their feet, don't expect solutions if anything turns wrong (it will), don't expect even apologies. I will not return there for sure.
Great historic building, it could be a great experience, but is extremly poorly manage. Must of the staff is friendly, but many drag their feet, don't expect solutions if anything turns wrong (it will), don't expect even apologies. I will not return there for sure.
10
Alma Lucila Diaz
28 de ago. de 2023
·
A estadia foi de 5 noites
Todos quedamos muy satisfechos con el hotel, la atención del personal excelente, un hotel con mujcha historia. no tenemos ninguna queja de nada felicidades al hotel y a ntodo su personal
Todos quedamos muy satisfechos con el hotel, la atención del personal excelente, un hotel con mujcha historia. no tenemos ninguna queja de nada felicidades al hotel y a ntodo su personal
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Excelente base central no centro histórico – seguro e muito acessível a pé às praças, restaurantes e pontos turísticos.
Avaliações dos hóspedes relacionadas
8
Neil
8 de fev. de 2025
·
A estadia foi de 2 noites
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
10
Joseph
13 de jan. de 2023
·
A estadia foi de 19.369 noites
Staff very friendly and helpful. Room very clean. Excellent location in historic central.
Staff very friendly and helpful. Room very clean. Excellent location in historic central.
10
Hebatalla
25 de fev. de 2025
·
A estadia foi de 3 noites
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
10
linda
8 de fev. de 2023
·
A estadia foi de 1 noite
In centro, walk to everthing. Beautiful rooms, excellent breakfast, professional staff spoke spanish and english. We would stay there again. Loved it.
In centro, walk to everthing. Beautiful rooms, excellent breakfast, professional staff spoke spanish and english. We would stay there again. Loved it.
10
Kevin Ann
15 de out. de 2025
·
A estadia foi de 4 noites
Very convenient to points of interest in the city. Safe walking area. The hotel is beautiful and very historic. Everyone should get to know the back story. I never ate there, so can’t review the food.
Very convenient to points of interest in the city. Safe walking area. The hotel is beautiful and very historic. Everyone should get to know the back story. I never ate there, so can’t review the food.
10
larry
21 de jan. de 2025
·
A estadia foi de 2 noites
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
An amazing historic property. Not for everyone, because lack of an elevator might be inconvenient for some But it is a beautiful spot, and the staff were excellent.. A lovely spot to start your walks through town and to the many, many restaurants.
10
DIETER
13 de dez. de 2022
·
A estadia foi de 3 noites
Excelente lugar para quedarse, disfrutar de los alrededores del centro historico que quedan a la mano, habitaciones amplias y muy bonitas para los que disfrutan de las casonas antiguas. muy recomendable
Excelente lugar para quedarse, disfrutar de los alrededores del centro historico que quedan a la mano, habitaciones amplias y muy bonitas para los que disfrutan de las casonas antiguas. muy recomendable
6
Mary
3 de nov. de 2025
·
A estadia foi de 5 noites
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
The hotel is a landmark and is exquisite, albeit in a worn-in way. The location is excellent -- couldn't get any better. The staff was very helpful and friendly. However, the room was old, worn, and tired, and lacked amenities. Given the fact they claim to be a "luxury hotel," it was sorely lacking in so many aspects and it is most definitely not "luxury." Most of the towels were old and worn; the bathroom, whilst large, had very old plumbing and fixtures. One had to wait for the hot water to get going. We were grateful the hot water was working in our room, because several other guests could not get theirs to work. Sometimes the maid-service would give us plenty of towels, other times, not. They did not provide us with toilet paper when it was very low, we ran out, and had to ask for more toilet paper. After the second day, a coffee machine mysteriously showed up in our room. The day after that, we were not provided with any refills. The TV did not work. There was no mini-bar/fridge. The armoire was large, but the bar to hold up one's clothes was not horizontal, it was slanted from back to front, and some of the hangers were broken (my husband repaired them). The internet connection was very slow. There was no concierge. We were very reluctant to eat in the restaurant, because when we arrived, my husband read some reviews about the kitchen situation, so we passed on dining in the hotel's restaurant. We will likely not stay again at this hotel.
10
Oscar
27 de mar. de 2025
·
A estadia foi de 3 noites
El lugar esta Hermoso y muy bien ubicado
El lugar esta Hermoso y muy bien ubicado
10
Dora
10 de fev. de 2025
·
A estadia foi de 5 noites
Beautiful properly. It’s a wonderful experience. Everything is walking distance and accessible.
Beautiful properly. It’s a wonderful experience. Everything is walking distance and accessible.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O café da manhã é frequentemente elogiado, muitas vezes com piano ao vivo, mas alguns acharam as opções limitadas ou o serviço lento, café da manhã cedo indisponível em alguns dias e o restaurante fechado ou separado do hotel à noite.
Avaliações dos hóspedes relacionadas
10
JOAQUIN ALBERTO
17 de jul. de 2025
·
A estadia foi de 3 noites
Lugar con historia de los propietarios originales ( Marqués y Condesa del Villar ) Mobiliario Antiguo en buen estado, comedor con ambiente de pianista pero servicio un poco tardado
Lugar con historia de los propietarios originales ( Marqués y Condesa del Villar ) Mobiliario Antiguo en buen estado, comedor con ambiente de pianista pero servicio un poco tardado
8
Neil
8 de fev. de 2025
·
A estadia foi de 2 noites
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
Hotel is very well situated in the historic center of the city and is an easy walk to the main plaza and restauraunts and bars. The hotel building is interesting and an old colonial home and has hardly been changed from its original form. The rooms are very large, plenty of space, but are very limited in what they offer. We received one small bar of soap and one small shampoo, there are no coffee making facilities nor glasses to have a drink. There is no bar in the hotel and they shut the main door at 8pm, although you can knock to get in. Restaurant doesnt operate in the evening. We did have breakfast in the hotel, it was excellent and it was really enjoyable to have live piano music accompanying the food. It certainly is a different experience and would be worth it for those interested in old historical colonial homes. It is very safe walking out from the hotel in the evening.
10
Ma Guadalupe
14 de jun. de 2023
·
A estadia foi de 2 noites
Es un hermoso hotel, lleno de Historia, el personal en general muy amables y atentos, el desayuno delicioso y acompañado por el pianista muy encantador, las sábanas deliciosas… todo excelente… sin duda regresamos pronto 🔜 Muy agradecidos.
Es un hermoso hotel, lleno de Historia, el personal en general muy amables y atentos, el desayuno delicioso y acompañado por el pianista muy encantador, las sábanas deliciosas… todo excelente… sin duda regresamos pronto 🔜 Muy agradecidos.
8
Ginette
12 de out. de 2025
·
A estadia foi de 1 noite
Beautiful hotel and well preserved. Food, especially breakfast buffet, excellent. Our room needed better lighting and a small nightstand beside the bed. The room was not prepared for three people (towels, coffee cups, bottles of water) although that was the reservation. No instruction for parking so we had to pay $468 with NO information how to eliminate or reduce this cost. Otherwise i would highly recommend.
Beautiful hotel and well preserved. Food, especially breakfast buffet, excellent. Our room needed better lighting and a small nightstand beside the bed. The room was not prepared for three people (towels, coffee cups, bottles of water) although that was the reservation. No instruction for parking so we had to pay $468 with NO information how to eliminate or reduce this cost. Otherwise i would highly recommend.
10
Hebatalla
25 de fev. de 2025
·
A estadia foi de 3 noites
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
Hotel is perfect location in the historic center. Amazing old architecture and beautiful piano music every morning till lunch. Amazing staff and very friendly and very helpful. Would love to come back
8
Christian
27 de mar. de 2025
·
A estadia foi de 1 noite
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
Disappointed about two items 1.- Hotel website indicates onsite parking - this is not accurate as the parking is 6 blocks away at another hotel's parking lot. 2.- Breakfast service was not available at 7:00 AM. My expectation is that on a weekday day this service is a must-have for business people Otherwise, a very interesting historic place to stay in. Excellent location for folks who want to spend time in downtown Queretaro at night exploring.
6
william
13 de fev. de 2022
·
A estadia foi de 1 noite
I wasn’t able to check in on time. The room wasn’t ready until 3:30. The included breakfast was very minimal. I paid extra for a better breakfast.
I wasn’t able to check in on time. The room wasn’t ready until 3:30. The included breakfast was very minimal. I paid extra for a better breakfast.
10
Juan
17 de mar. de 2023
·
A estadia foi de 2 noites
Awesome experience. Great breakfast with live pianist playing outstanding music. Great customer service. Internet soso.. no electrical outlets in room. All the rest great!
Awesome experience. Great breakfast with live pianist playing outstanding music. Great customer service. Internet soso.. no electrical outlets in room. All the rest great!
10
DONALD
17 de set. de 2023
·
A estadia foi de 3 noites
Drop-dead gorgeous property with amazingly beautiful rooms in a great location. After a tense encounter with a clerk who insisted a double bed was a king bed, we got our “upgrade” to a nicer room with an actual king bed, which is what we had reserved in the first place. Food discount doesn’t apply because the restaurant is conveniently not connected with the hotel.
Drop-dead gorgeous property with amazingly beautiful rooms in a great location. After a tense encounter with a clerk who insisted a double bed was a king bed, we got our “upgrade” to a nicer room with an actual king bed, which is what we had reserved in the first place. Food discount doesn’t apply because the restaurant is conveniently not connected with the hotel.
6
Ana Elena
7 de jan. de 2025
·
A estadia foi de 3 noites
El servicio en el restaurante muy malo, muy lentos, tardaban mucho en servir y muy decepcionante la actitud de los meseros el 25 diciembre. Para ser la suite Maximiliano y Carlota, en el baño las toallas estaban muy viejas, rotas y olian muy mal. La cortina del baño muy vieja y fuera de lugar para ser una suite. Amenidades y toallas insuficientes para ser una suite. Sábanas viejas y percudidas.
El servicio en el restaurante muy malo, muy lentos, tardaban mucho en servir y muy decepcionante la actitud de los meseros el 25 diciembre. Para ser la suite Maximiliano y Carlota, en el baño las toallas estaban muy viejas, rotas y olian muy mal. La cortina del baño muy vieja y fuera de lugar para ser una suite. Amenidades y toallas insuficientes para ser una suite. Sábanas viejas y percudidas.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
8
Leandro
22 de dez. de 2025
·
A estadia foi de 2 noites
O Hotel é lindo e tem história!! O atendimento foi excelente, moças que atendem são muito gentis, parabéns! Somente o café da manhã que não estava muito bom, limitado demais.
O Hotel é lindo e tem história!! O atendimento foi excelente, moças que atendem são muito gentis, parabéns! Somente o café da manhã que não estava muito bom, limitado demais.
10
Jaime
15 de ago. de 2026
·
A estadia foi de 3 noites
Great hotel
Great hotel
10
Luis
29 de jul. de 2026
·
A estadia foi de 2 noites
Una delicia hospedarse en un hotel que huele y sabe a historia, opulencia y lujo de antaño, con todas las comodidades modernas. Una atención cálida y esmerada. Nos hicieron sentir en casa.
Una delicia hospedarse en un hotel que huele y sabe a historia, opulencia y lujo de antaño, con todas las comodidades modernas. Una atención cálida y esmerada. Nos hicieron sentir en casa.
10
Veronica
28 de jun. de 2026
·
A estadia foi de 1 noite
Bonito hotel en el centro de Querétaro zona tranquila pero con muchas cosas alrededor,restaurantes y comercios .hotel muy bonito con gente muy amable
Bonito hotel en el centro de Querétaro zona tranquila pero con muchas cosas alrededor,restaurantes y comercios .hotel muy bonito con gente muy amable
2
Elizabeth
13 de jun. de 2026
·
A estadia foi de 3 noites
Fue una experiencia muy desagradable el trato del personal femenino no tienen ningun tipo de amabilidad, no tienen personal que apoyen a subir maletas, el desayuno que incluyen no es bueno......no fue lo que esperaba por el precio. No volveria a hospedarme ahi y toda mi familia coincide conmigo lastima de el lugar.
Fue una experiencia muy desagradable el trato del personal femenino no tienen ningun tipo de amabilidad, no tienen personal que apoyen a subir maletas, el desayuno que incluyen no es bueno......no fue lo que esperaba por el precio. No volveria a hospedarme ahi y toda mi familia coincide conmigo lastima de el lugar.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-18: NO DATA
- 2026-09-19: 168.0391485977173USD
- 2026-09-20: 145.6628882598877USD
- 2026-09-21: 133.9673333263397USD
- 2026-09-22: 135.12244618415832USD
- 2026-09-23: 133.6113463306427USD
- 2026-09-24: 138.2735682582855USD
- 2026-09-25: 169.5085305404663USD
- 2026-09-26: 153.2073796081543USD
- 2026-09-27: 136.26207258224485USD
- 2026-09-28: 139.46976799964904USD
- 2026-09-29: 139.6044572544098USD
- 2026-09-30: 142.83589507102965USD
- 2026-10-01: 150.17511852264403USD
- 2026-10-02: 155.8960638999939USD
- 2026-10-03: 153.74795959472655USD
- 2026-10-04: 146.5571327114105USD
- 2026-10-05: 148.1441749382019USD
- 2026-10-06: 152.27756099700926USD
- 2026-10-07: 152.3204708480835USD
- 2026-10-08: 163.29764511108397USD
- 2026-10-09: 169.30860008239745USD
- 2026-10-10: 160.47250118255613USD
- 2026-10-11: 153.27938682556152USD
- 2026-10-12: 151.27573516845703USD
- 2026-10-13: 157.2027635192871USD
- 2026-10-14: 150.17511852264403USD
- 2026-10-15: 150.17511852264403USD
- 2026-10-16: 163.04726753234863USD
- 2026-10-17: 168.05310131072997USD
- 2026-10-18: 156.61119302749634USD
- 2026-10-19: 163.29764511108397USD
- 2026-10-20: 156.28486431121826USD
- 2026-10-21: 169.30860008239745USD
- 2026-10-22: 163.29764511108397USD
- 2026-10-23: 151.27573516845703USD
- 2026-10-24: 156.28486431121826USD
- 2026-10-25: 150.17511852264403USD
- 2026-10-26: 159.74236763000488USD
- 2026-10-27: 166.5727990913391USD
- 2026-10-28: 176.23121410369873USD
- 2026-10-29: 162.33213840484618USD
- 2026-10-30: 162.33213840484618USD
- 2026-10-31: NO DATA
- 2026-11-01: 156.28486431121826USD
- 2026-11-02: 166.0177931213379USD
- 2026-11-03: 156.28486431121826USD
- 2026-11-04: 176.23121410369873USD
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 156.28486431121826USD
- 2026-11-09: 168.93792417526245USD
- 2026-11-10: 168.93792417526245USD
- 2026-11-11: 172.673657913208USD
- 2026-11-12: 168.93792417526245USD
- 2026-11-13: 166.0177931213379USD
- 2026-11-14: 168.93792417526245USD
- 2026-11-15: 172.95166046142577USD
- 2026-11-16: 172.95166046142577USD
- 2026-11-17: 152.98885137557983USD
- 2026-11-18: 172.95166046142577USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- Não é permitida a estadia de crianças até aos 18 anos neste alojamento.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
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