Name: The Promenade
Address: 23, Goubert Avenue, White Town, Puducherry, Puducherry District, Puducherry, India, Puducherry, Puducherry District, India
Rating: 7.55

Guest reviews

7.5

Good

Based on 863 verified reviews

Facilities

7.8

Cleanliness

7.7

Rooms

7.9

Service

8.1

Location

8.1

Dining

7.9

Who stays here?

Business

11%

Couple

28%

Family

36%

Group

19%

Solo

3%

6

Hari

Feb 18, 2026

·

Stayed 1 night

No parking in and around the hotel where the roads are cordoned off. The temperature inside the rooms and the dining area is very cold and can be maintained at room temperature to make the stay ckmfortable.

10

Rikke

Feb 14, 2026

·

Stayed 1 night

Good

10

Ramin

Feb 13, 2026

·

Stayed 1 night

I recently had the pleasure of staying at Promenade Pondicherry, and I must say it was an absolutely excellent experience! The Sea View room was stunning—gorgeous decor and very comfortable. The staff were incredibly kind and attentive, making my stay even more enjoyable. I savored a delicious breakfast in the morning, particularly enjoying the dosas that were simply delightful. Additionally, I treated myself to a massage, which was not only at a great price but also was just a great massage! Overall, I wholeheartedly recommend Promenade Pondicherry for anyone looking for a beautiful getaway with fantastic service.

6

Adarsh

Jan 30, 2026

·

Stayed 2 nights

The room was clean but needs to be upgraded as does the bathroom. The towels were old and looked unclean though I assume they were not. Street noise was immense. The hotel could ensure people do not honk or car alarms do not go off at 3 AM. Did not think there was location value for money. Paid a lot for the hotel. Enquired on the Promenade and other hotels were half the price. Food was charged at NY rate and was sub par. Drinks were also the most expensive I have had in India. Staff is courteous but did not appreciate being woken up at 12 for laundry delivery especially since it was not mine but my sons next door. All in all I do not think I would recommend this hotel based on my experience unless it was at 60$ a night.

6

Asha

Dec 4, 2025

·

Stayed 2 nights

The first room was leaking and the water had dripped in the floor and I slipped and hurt my back, they changed my room to a comfortable room. The dining room ceiling was leaking and water dripping in my head when I was having breakfast. I don’t think I should be charged for my room. I expect a refund. If not I will have to sue for my back being hurt.

23, Goubert Avenue, White Town, Puducherry, Puducherry District, Puducherry, India

Location

A stay at The Promenade Pondicherry places you in the heart of Puducherry, steps from Pondicherry Museum and Rock Beach View Point. This beach hotel is 0.1 mi (0.1 km) from Bharathi Park and 0.1 mi (0.1 km) from Pondicherry Lighthouse.

Pondicherry Museum(0.1 miles)

Rock Beach View Point(0.1 miles)

Bharathi Park(0.1 miles)

Pondicherry Lighthouse(0.1 miles)

Government Place(0.1 miles)

Statue of Dupleix(0.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately INR 806 for adults and INR 500 for children.

No pets and no service animals are allowed at this property.

Check-in is from 2:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Yes, airport shuttle services are available for a fee of INR 5000 per room (one way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas.

The property is centrally located in Puducherry, steps from Pondicherry Promenade Beach and Pondicherry Museum, approximately 0.1 km from Rock Beach View Point and Bharathi Park.

Yes, the property has a pool that is accessible from 8:00 AM to 6:00 PM.

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of INR 2000 per night, and advance request or confirmation is required.

The Promenade

Amenities

Property description

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Guest reviews