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Hotel Ambassador Zermatt

413 USD

a notte

Media per settembre

Hotel Ambassador Zermatt - Image 1

Hotel Ambassador Zermatt - Camera

Hotel Ambassador Zermatt - Camera

Hotel Ambassador Zermatt - Reception

Hotel Ambassador Zermatt - Ristorante

Prezzi per Hotel Ambassador Zermatt

Seleziona le date per controllare prezzi e disponibilità

413 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Hotel Ambassador Zermatt, il prezzo per notte è in media di 375 USD nel mese più economico (ottobre) e di 616 USD nel mese più caro (febbraio), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Hotel Ambassador Zermatt per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	475 USD
febbraio	616 USD
marzo	503 USD
aprile	438 USD
maggio	418 USD
giugno	424 USD
luglio	379 USD
agosto	398 USD
settembre	413 USD
ottobre	375 USD
novembre	503 USD
dicembre	517 USD

Prezzo più alto: febbraio (circa 616 USD)

Prezzo più basso: ottobre (circa 375 USD)

Informazioni su questa struttura

Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina coperta, una vasca idromassaggio e una sauna. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e un deposito sci.

Servizi

Scegli tra l'ampia gamma di servizi ricreativi disponibili, che includono una piscina coperta, una vasca idromassaggio e una sauna. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, servizi di concierge e un deposito sci.

Servizi per le aziende

Potrai usufruire di un business center, check-in veloce e check-out veloce.

Ristorazione

Gusta tutto il sapore locale presso Restaurant Tapas & Wine, piacevole ristorante che propone fonduta e vanta un bar/lounge e una vista sul giardino. Puoi anche evitare di uscire e approfittare del servizio in camera con orario limitato. La colazione a buffet viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 10:30.

Camere

Rilassati in una delle 84 camere della struttura, complete di minibar e TV a schermo piatto. Riposati su un comodo letto con materasso a doppio strato e biancheria da letto di alta qualità. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via cavo è l'ideale per concedersi un po' di svago. I bagni dispongono di vasca o doccia, set di cortesia gratuiti e asciugacapelli.

Posizione

La posizione di Hotel Ambassador Zermatt, struttura vicino agli impianti di risalita di Zermatt, è davvero ottimale. Infatti da qui puoi tranquillamente raggiungere a piedi Complesso Sciistico Matterhorn Ski Paradise e Tour Monte Rosa. Questo hotel si trova a 0,1 km da Zermatt - Furi e 0,1 km da Cabinovia Zermatt-Furi.

Nelle vicinanze

Complesso Sciistico Matterhorn Ski Paradise(0.1 miglia)
Tour Monte Rosa(0.1 miglia)
Centro Visitatori di Zermatt(0.1 miglia)
Funicolare Zermatt-Sunnegga(0.3 miglia)
Museo del Matterhorn(0.4 miglia)
Chiesa di St. Mauritius(0.4 miglia)
Cimitero degli alpinisti(0.5 miglia)
Zermatt - Furi(0.5 miglia)
Area sciistica Furi(0.5 miglia)
Furi - Riffelberg(0.5 miglia)
Kirchbrücke(0.5 miglia)
Cabinovia Zermatt-Furi(0.8 miglia)
Parco Divertimenti Forestale(1 miglia)
Stazione sciistica di Sunnegga(1.3 miglia)
Funivia Sunnegga Paradise - Blauherd(1.6 miglia)
Sion (SIR)(50.1 miglia)
Aeroporto Internazionale di Ginevra (GVA)(145.5 miglia)

Ristorante
Piscina
Camere non fumatori
Servizio in camera
Banco escursioni
Lavanderia a secco

Posizione

Spiss-Strasse 10, Zermatt, Svizzera

Complesso Sciistico Matterhorn Ski Paradise (0.1 miglia)

Tour Monte Rosa (0.1 miglia)

Centro Visitatori di Zermatt (0.1 miglia)

Funicolare Zermatt-Sunnegga (0.3 miglia)

Museo del Matterhorn (0.4 miglia)

Chiesa di St. Mauritius (0.4 miglia)

Altre informazioni sulla posizione

Opzioni camera

6

1 Bed Room Suite in Suite

Dettagli della camera

2 Letti Singoli

e

1 Divano Letto

Posti letto: 3

534 ft²

Zona pranzo separata

Riscaldamento

Wi-Fi (gratuito)

Soggiorno separato

5

Camera doppia, vista montagna (Matterhorn)

Dettagli della camera

2 Letti Singoli

Posti letto: 2

269 ft²

Riscaldamento

Wi-Fi (gratuito)

Area di lavoro per computer portatili

5

Camera Standard con letto matrimoniale o 2 letti singoli

Dettagli della camera

2 Letti Singoli

Posti letto: 2

269 ft²

Riscaldamento

Wi-Fi (gratuito)

Area di lavoro per computer portatili

4

2 Room Suite in Family room

Dettagli della camera

4× Letti Singoli

Posti letto: 4

646 ft²

Zona pranzo separata

Riscaldamento

Wi-Fi (gratuito)

Soggiorno separato

Recensioni degli ospiti su Hotel Ambassador Zermatt

8.7

Ottimo

Sulla base di 1370 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

3%

In coppia

36%

Famiglia

33%

Gruppo

21%

In solitaria

5%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

I viaggiatori descrivono l'Hotel Ambassador Zermatt come una struttura ben gestita e confortevole, con un servizio generalmente cordiale, camere spaziose e pulite – molte con vista sul Cervino – e apprezzati servizi benessere come la piscina e la sauna, adatta sia per visitare la zona che per escursioni sciistiche.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

I viaggiatori descrivono l'Hotel Ambassador Zermatt come una struttura ben gestita e confortevole, con un servizio generalmente cordiale, camere spaziose e pulite – molte con vista sul Cervino – e apprezzati servizi benessere come la piscina e la sauna, adatta sia per visitare la zona che per escursioni sciistiche.

La posizione riceve costantemente elogi per il facile accesso a treni, alla Gornergrat, negozi e ristoranti, mentre molte camere rimangono tranquille. La colazione è spesso apprezzata, ma diverse recensioni menzionano una sala colazione interrata senza finestre e, a volte, una varietà limitata o bevande non sufficientemente calde. Alcuni aspetti negativi ricorrono con una certa frequenza: l'assenza di aria condizionata che causa il surriscaldamento delle camere in estate, occasionali mancanze di cortesia da parte del personale e opinioni contrastanti sul ristorante in loco e sulla temperatura della vasca idromassaggio. Aspettatevi un soggiorno ben posizionato, con un buon livello di comfort e utili servizi.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Gli ospiti apprezzano la piscina, la sauna e l'idromassaggio, oltre al comodo noleggio sci e al servizio navetta per la stazione ferroviaria.

Recensioni degli ospiti correlate

10

Lisa-Marie

26 feb 2024

·

Soggiorno di 4 notti

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

8

Marie-Noëlle

13 apr 2023

·

Soggiorno di 3 notti

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

8

Harald

12 mar 2023

·

Soggiorno di 4 notti

fint hotell med flott spa-avdeling. Rent og pent på badet.

fint hotell med flott spa-avdeling. Rent og pent på badet.

10

Ying Ying

7 lug 2025

·

Soggiorno di 2 notti

Very convenient, free breakfast, and the pool is a plus.

Very convenient, free breakfast, and the pool is a plus.

8

Adam

4 mag 2024

·

Soggiorno di 3 notti

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

10

Paul

5 set 2025

·

Soggiorno di 2 notti

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

10

linda

5 gen 2025

·

Soggiorno di 1 notte

Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing

Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing

10

John

23 feb 2025

·

Soggiorno di 5 notti

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

10

Gianna

6 gen 2025

·

Soggiorno di 2 notti

if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.

if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.

10

william

7 feb 2025

·

Soggiorno di 3 notti

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Pulizia

Camere e aree comuni sono generalmente molto pulite, con un servizio di pulizia lodato in molti soggiorni; sono state menzionate solo alcune rare mancanze di manutenzione o pulizia.

Recensioni degli ospiti correlate

8

Marie-Noëlle

13 apr 2023

·

Soggiorno di 3 notti

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

10

Lalo

3 mar 2025

·

Soggiorno di 1 notte

Súper buenas condiciones. Muy bonito y limpio hotel

Súper buenas condiciones. Muy bonito y limpio hotel

8

Dominik

29 dic 2025

·

Soggiorno di 2 notti

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

10

Samir

14 ago 2025

·

Soggiorno di 1 notte

Safe, clean, convenient, friendly staff

Safe, clean, convenient, friendly staff

10

Concetta

22 lug 2024

·

Soggiorno di 4 notti

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.

8

Philipp

20 lug 2023

·

Soggiorno di 1 notte

Das Hotel Ambassador ist sehr nahe am Bahnhof Zermatt gelegen. Leider ist an der Rezeption niemand der deutschen Sprache fähig - es wird nur auf Englisch kommuniziert - egal ob der Gast Englisch kann oder nicht... man scheint sich mehr auf Gäste - v.a. Gruppen - aus fernen Ländern zu konzentrieren... Die Zimmer sind zweckmässig eingerichtet - unsere Zimmer hatten Matterhornblick. Grundsätzlich sauber - die Dusche aber total verkalkt. Der Frühstücksraum ist in einem Schutzkeller eingerichtet ohne Fenster - man versucht mit Bildern das Ambiente bisschen wohnlicher zu gestalten... Das Frühstücksbuffet ist gut, jedoch auch eher an fernöstliche Gäste ausgerichtet. All-in-All gut für eine Nacht, da nahe am Bahnhof - zu viel erwarten sollte man nicht...

Das Hotel Ambassador ist sehr nahe am Bahnhof Zermatt gelegen. Leider ist an der Rezeption niemand der deutschen Sprache fähig - es wird nur auf Englisch kommuniziert - egal ob der Gast Englisch kann oder nicht... man scheint sich mehr auf Gäste - v.a. Gruppen - aus fernen Ländern zu konzentrieren... Die Zimmer sind zweckmässig eingerichtet - unsere Zimmer hatten Matterhornblick. Grundsätzlich sauber - die Dusche aber total verkalkt. Der Frühstücksraum ist in einem Schutzkeller eingerichtet ohne Fenster - man versucht mit Bildern das Ambiente bisschen wohnlicher zu gestalten... Das Frühstücksbuffet ist gut, jedoch auch eher an fernöstliche Gäste ausgerichtet. All-in-All gut für eine Nacht, da nahe am Bahnhof - zu viel erwarten sollte man nicht...

10

Kate

22 gen 2025

·

Soggiorno di 6 notti

What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!

What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!

10

Antonio carlos

4 feb 2026

·

Soggiorno di 4 notti

Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!

Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!

10

Ayami

9 mag 2025

·

Soggiorno di 1 notte

清潔なお部屋で、スタッフの方々は親切でフレンドリーでした。

清潔なお部屋で、スタッフの方々は親切でフレンドリーでした。

10

Jason

25 apr 2024

·

Soggiorno di 3 notti

Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.

Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Camere

Le camere sono spaziose e confortevoli, molte con balcone e una vista eccezionale sul Cervino; tuttavia, non c'è aria condizionata e alcuni ospiti hanno trovato le camere troppo calde con il caldo.

Recensioni degli ospiti correlate

10

Jetan

29 mar 2025

·

Soggiorno di 1 notte

We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.

We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.

10

Woon Chooi

22 giu 2022

·

Soggiorno di 1 notte

We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.

We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.

10

Harold

30 mag 2025

·

Soggiorno di 1 notte

The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.

The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.

8

Adam

4 mag 2024

·

Soggiorno di 3 notti

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

10

Claire

7 mag 2023

·

Soggiorno di 7 notti

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

10

Andriy

1 ott 2025

·

Soggiorno di 1 notte

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

8

Catherine

16 ago 2025

·

Soggiorno di 1 notte

The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.

The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.

10

Nachi

7 set 2025

·

Soggiorno di 2 notti

広々したリビングと落ち着いた寝室で素晴らしかったです。リビングのバルコニーからマッターホルンが見え、寝室のバルコニーから町の可愛い景色が見えました。バスルームはとても近代的でした。

広々したリビングと落ち着いた寝室で素晴らしかったです。リビングのバルコニーからマッターホルンが見え、寝室のバルコニーから町の可愛い景色が見えました。バスルームはとても近代的でした。

10

william

7 feb 2025

·

Soggiorno di 3 notti

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

8

ha

23 ago 2024

·

Soggiorno di 1 notte

お部屋はとても綺麗で清潔感があった。ただ、マウンテンビューのお部屋といいつつ工事の建機でマッターホルンへの視界はかなり遮られていた。もし事前に知っていたら、よりリーズナブルなお部屋を取っていたので残念でした。

お部屋はとても綺麗で清潔感があった。ただ、マウンテンビューのお部屋といいつつ工事の建機でマッターホルンへの視界はかなり遮られていた。もし事前に知っていたら、よりリーズナブルなお部屋を取っていたので残念でした。

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizio

Il servizio è ampiamente descritto come cordiale e disponibile, in grado di gestire trasferimenti, richieste speciali e colazioni al sacco; una manciata di recensioni segnala scortesia o mancanza di empatia in caso di problemi.

Recensioni degli ospiti correlate

8

sanjay

12 ago 2025

·

Soggiorno di 1 notte

Staff at breakfast was rude

Staff at breakfast was rude

10

Tobin

21 set 2024

·

Soggiorno di 4 notti

Excellent breakfast. Arsen at front desk super helpful!

Excellent breakfast. Arsen at front desk super helpful!

10

Brenda

7 apr 2023

·

Soggiorno di 1 notte

The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.

The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.

2

Shu Fang Stefanie

8 apr 2024

·

Soggiorno di 2 notti

Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.

Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.

10

Ashish

15 set 2024

·

Soggiorno di 1 notte

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

10

John

23 feb 2025

·

Soggiorno di 5 notti

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

10

Billy

5 gen 2025

·

Soggiorno di 2 notti

Very friendly front staff. We was served by Mr. Lucas. Thank you

Very friendly front staff. We was served by Mr. Lucas. Thank you

10

Catherine

31 ago 2023

·

Soggiorno di 2 notti

This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.

This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.

10

Hoi Ni Hele

18 ago 2025

·

Soggiorno di 1 notte

Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views

Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views

10

Tareq

6 feb 2025

·

Soggiorno di 3 notti

I like hotel but staff not friendly

I like hotel but staff not friendly

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Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Posizione

Eccezionalmente comodo per treni, accesso alla Gornergrat, negozi e ristoranti, eppure molte camere rimangono tranquille nonostante la posizione centrale.

Recensioni degli ospiti correlate

10

Lisa-Marie

26 feb 2024

·

Soggiorno di 4 notti

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

10

Venugopal

2 giu 2025

·

Soggiorno di 1 notte

Close to station

Close to station

8

Iris

26 dic 2024

·

Soggiorno di 3 notti

Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.

Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.

10

William

24 lug 2025

·

Soggiorno di 1 notte

Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.

Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.

10

Paul

5 set 2025

·

Soggiorno di 2 notti

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

10

Binca

4 gen 2024

·

Soggiorno di 2 notti

Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.

Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.

10

Ivonne

17 lug 2023

·

Soggiorno di 1 notte

Encantador hotel estilo chalet con habitación enorme y muy buen desayuno. A unos pasos de la estación y también de la estación para subir al Gornergrat para ver el Matterhorn. El pueblo de Zermat es divino y muy pequeño por lo que se puede recorrer caminando.

Encantador hotel estilo chalet con habitación enorme y muy buen desayuno. A unos pasos de la estación y también de la estación para subir al Gornergrat para ver el Matterhorn. El pueblo de Zermat es divino y muy pequeño por lo que se puede recorrer caminando.

10

Andriy

1 ott 2025

·

Soggiorno di 1 notte

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

10

Elise

10 apr 2024

·

Soggiorno di 3 notti

I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.

I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.

10

william

7 feb 2025

·

Soggiorno di 3 notti

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

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Ristorazione

La colazione è spesso buona e con una scelta varia, ma diverse recensioni criticano la sala colazione interrata senza finestre e lamentano la limitatezza delle opzioni o delle bevande; le opinioni sul ristorante in loco sono contrastanti.

Recensioni degli ospiti correlate

8

Ulrich Adelrich

8 mar 2025

·

Soggiorno di 2 notti

Lage: sehr gut, 4Min. vom Bahnhof entfernt. Hier wird man in erster Linie auf Englisch angesprochen an der Reception. Standartzimmer, ruhig und normal gross, etwas sehr kleines Bad ansonsten alles vorhanden. Frühstücksraum zu klein für die grösse des Hotels sowie kein Tageslicht. Auswahl der Speisen etwas dürftig. Saunabereich zu klein und kein Ruheraum.

Lage: sehr gut, 4Min. vom Bahnhof entfernt. Hier wird man in erster Linie auf Englisch angesprochen an der Reception. Standartzimmer, ruhig und normal gross, etwas sehr kleines Bad ansonsten alles vorhanden. Frühstücksraum zu klein für die grösse des Hotels sowie kein Tageslicht. Auswahl der Speisen etwas dürftig. Saunabereich zu klein und kein Ruheraum.

6

Jeannette

17 feb 2026

·

Soggiorno di 2 notti

We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid

We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid

10

Anna Christina

30 gen 2026

·

Soggiorno di 1 notte

Very nice place and wonderful restaurant

Very nice place and wonderful restaurant

6

Victoria

11 gen 2024

·

Soggiorno di 7 notti

Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.

Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.

6

Kerstin

4 lug 2022

·

Soggiorno di 3 notti

Sehr schönes renoviertes Zimmer, allerdings hatten wir auch eine Suite. Schönen Blick auf das Matterhorn. Großen Punktabzug für das Frühstück: ein ungemütlicher Kellerraum ohne Fenster, sehr kleine Auswahl und recht unmotivierter Service. Wir waren zum Zermatt Marathon dort und mussten uns daher am Lauftag mit einem Frühstück to Go begnügen und das war eine absolute Frechheit: trockenes Toastbrot, ein Apfel und ein Wasser! Keine Kaffeepads, kein Saft, kein gekochtes Ei - nichts!! Und das soll ein 4-Sterne Hotel sein? Nie im Leben!!!

Sehr schönes renoviertes Zimmer, allerdings hatten wir auch eine Suite. Schönen Blick auf das Matterhorn. Großen Punktabzug für das Frühstück: ein ungemütlicher Kellerraum ohne Fenster, sehr kleine Auswahl und recht unmotivierter Service. Wir waren zum Zermatt Marathon dort und mussten uns daher am Lauftag mit einem Frühstück to Go begnügen und das war eine absolute Frechheit: trockenes Toastbrot, ein Apfel und ein Wasser! Keine Kaffeepads, kein Saft, kein gekochtes Ei - nichts!! Und das soll ein 4-Sterne Hotel sein? Nie im Leben!!!

8

Dominik

29 dic 2025

·

Soggiorno di 2 notti

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

4

Yves

20 mar 2023

·

Soggiorno di 1 notte

Breakfast room in the basement should be changed ASAP. This is not 4 stars.

Breakfast room in the basement should be changed ASAP. This is not 4 stars.

10

Ashish

15 set 2024

·

Soggiorno di 1 notte

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

10

CHRISTOPHER

19 mar 2024

·

Soggiorno di 2 notti

Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.

Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.

10

Claire

7 mag 2023

·

Soggiorno di 7 notti

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

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8

Shaw Wen

settimana scorsa

·

Soggiorno di 2 notti

Reminded that Zermatt hotels cannot have air-conditioning installed. Climate change has made early autumn hot. We had to leave windows and patio door open to ventilate the room. Not helpful if room is close to people and vehicles passing by.

Reminded that Zermatt hotels cannot have air-conditioning installed. Climate change has made early autumn hot. We had to leave windows and patio door open to ventilate the room. Not helpful if room is close to people and vehicles passing by.

10

Konrad

2 settimane fa

·

Soggiorno di 2 notti

Convenient hotel in Zermatt, within walking distance of the train station and great breakfast!

Convenient hotel in Zermatt, within walking distance of the train station and great breakfast!

6

Catherine

2 settimane fa

·

Soggiorno di 2 notti

Séjour convenable,mais un peu déçus par le mobilier vieillissant la salle du petit-déjeuner peu agréable. Nous arrivions d’un autre hotel 4 etoiles à Rougemont (VD) et nous avons été surpris par le standing bien inférieur de l’Ambassador de Zermatt.

Séjour convenable,mais un peu déçus par le mobilier vieillissant la salle du petit-déjeuner peu agréable. Nous arrivions d’un autre hotel 4 etoiles à Rougemont (VD) et nous avons été surpris par le standing bien inférieur de l’Ambassador de Zermatt.

10

Patricia

4 settimane fa

·

Soggiorno di 2 notti

Aunque la vista es parcial almMatterhorn, el balcón es una delicia

Aunque la vista es parcial almMatterhorn, el balcón es una delicia

6

Andreas

4 settimane fa

·

Soggiorno di 2 notti

Grundsätzlich ein schönes 4 Stern Hotel. Aber bei dem Preis kann man erwarten, dass alles stimmt. Daher, warum stehen in einer Suite, die mit 3 Personen belegt ist nur 2 Gläser? Der Frühstücksraum ohne Fenster entspricht keinem 4 Sterne Standard. Das Personal war zu jederzeit sehr freundlich und zuvorkommend aber warum muss ich in Zermatt englisch mit dem Personal sprechen?

Grundsätzlich ein schönes 4 Stern Hotel. Aber bei dem Preis kann man erwarten, dass alles stimmt. Daher, warum stehen in einer Suite, die mit 3 Personen belegt ist nur 2 Gläser? Der Frühstücksraum ohne Fenster entspricht keinem 4 Sterne Standard. Das Personal war zu jederzeit sehr freundlich und zuvorkommend aber warum muss ich in Zermatt englisch mit dem Personal sprechen?

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 15:00 alle 00:00

Prima delle 11:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

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Prezzi per le prossime date

settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $323	21 $296	22 $293	23 $326	24 $273	25 $306	26 $305
27 $318	28 $279	29 $306	30 $307

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

2026-09-20: 323.4744559533691USD
2026-09-21: 295.93522079544067USD
2026-09-22: 292.71647785446163USD
2026-09-23: 325.88243761459347USD
2026-09-24: 273.3539100979614USD
2026-09-25: 305.7814198141479USD
2026-09-26: 304.8231646238708USD
2026-09-27: 318.06014779495234USD
2026-09-28: 279.37272618072507USD
2026-09-29: 305.62464625350947USD
2026-09-30: 307.0869090065002USD
2026-10-01: 300.4234899073791USD
2026-10-02: 314.17813748474117USD
2026-10-03: 328.426252342987USD
2026-10-04: 342.7792447563171USD
2026-10-05: 350.03312974319454USD
2026-10-06: 308.060536900177USD
2026-10-07: 300.4034948876953USD
2026-10-08: 300.4034948876953USD
2026-10-09: 335.5878310743713USD
2026-10-10: 321.9051445573425USD
2026-10-11: 306.4607602377319USD
2026-10-12: 269.4401913983917USD
2026-10-13: 323.174670728302USD
2026-10-14: 307.74065160278315USD
2026-10-15: 306.5311104908752USD
2026-10-16: 303.30823547927855USD
2026-10-17: 330.1019820661926USD
2026-10-18: 300.4034948876953USD
2026-10-19: 276.28284781494136USD
2026-10-20: 306.4607602377319USD
2026-10-21: 300.4034948876953USD
2026-10-22: 309.44565599578857USD
2026-10-23: 335.5878310743713USD
2026-10-24: 334.48026106109614USD
2026-10-25: 299.90368943069456USD
2026-10-26: 317.34291838485717USD
2026-10-27: 300.4034948876953USD
2026-10-28: 306.9033820394897USD
2026-10-29: 317.36452421173095USD
2026-10-30: 329.7421067294311USD
2026-10-31: 927.6901938830565USD
2026-11-01: 927.6901938830565USD
2026-11-02: 927.6901938830565USD
2026-11-03: 1157.9808546002196USD
2026-11-04: 927.6901938830565USD
2026-11-05: 1157.9808546002196USD
2026-11-06: 927.6901938830565USD
2026-11-07: 927.6901938830565USD
2026-11-08: 915.4822363659667USD
2026-11-09: 927.6901938830565USD
2026-11-10: 927.6901938830565USD
2026-11-11: 927.6901938830565USD
2026-11-12: 927.6901938830565USD
2026-11-13: 931.0888569836425USD
2026-11-14: 927.6901938830565USD
2026-11-15: 927.6901938830565USD
2026-11-16: 1157.9808546002196USD
2026-11-17: 927.6901938830565USD
2026-11-18: 927.6901938830565USD
2026-11-19: 927.6901938830565USD
2026-11-20: 1157.9808546002196USD

Il personale alla reception si occupa di accogliere gli ospiti all'arrivo. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Zermatt si trova in un'area non accessibile in auto ed è raggiungibile solo in treno.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
Il nome riportato sulla carta di credito utilizzata al momento della registrazione per le eventuali spese aggiuntive deve corrispondere al nome fornito per prenotare la camera.
Questa struttura accetta pagamenti con carte di credito e i contanti
Non è possibile garantire la disponibilità delle camere insonorizzate.
La struttura è dotata di un estintore antincendio, un rilevatore di fumo, un sistema di sicurezza e un kit di pronto soccorso
Questa struttura dispone di spazi all'aperto, come balconi, patio, terrazze, che potrebbero non essere adatti ai bambini. In caso di dubbi, ti consigliamo di contattare la struttura prima dell'arrivo per avere la conferma che disponga di una camera adatta a te.
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

Bambini e ragazzi di età pari o inferiore a 6 anni soggiornano gratuitamente nella stessa camera dei genitori o tutori, utilizzando i letti presenti.
Nelle camere della struttura sono ammessi solo gli ospiti registrati.
È consigliata l'auto per facilitare gli spostamenti da e per la struttura.
Sono disponibili il check-in senza contatti e il check-out senza contatti.

Supplemento per animali domestici: 15.00 CHF ad animale
Culle (letti per bambini 0-2 anni): 90 CHF a notte.
Cena disponibile: 55 CHF

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.