Hotel Ambassador Zermatt
413 USD
/natt
Gj.snitt. for september
Priser for Hotel Ambassador Zermatt
Velg datoer for å se priser og tilgjengelighet
413 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Hotel Ambassador Zermatt er prisen per natt i gjennomsnitt 375 USD i den billigste måneden (oktober) og 616 USD i den dyreste måneden (februar), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 475 USD |
| februar | 616 USD |
| mars | 503 USD |
| april | 438 USD |
| mai | 418 USD |
| juni | 424 USD |
| juli | 379 USD |
| august | 398 USD |
| september | 413 USD |
| oktober | 375 USD |
| november | 503 USD |
| desember | 517 USD |
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sep · 413 USD
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Dyreste: februar (ca. 616 USD)
Billigste: oktober (ca. 375 USD)
Om denne eiendommen
Gå ikke glipp av de mange rekreasjonsfasilitetene, som blant annet et innendørsbasseng, et boblebad og en badstue. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og skioppbevaring.
Fasiliteter
Gå ikke glipp av de mange rekreasjonsfasilitetene, som blant annet et innendørsbasseng, et boblebad og en badstue. Dette hotellet tilbyr også wi-fi (inkludert), concierge-tjenester og skioppbevaring.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, hurtiginnsjekking og hurtigutsjekking.
Servering
Smak på fondue på Restaurant Tapas & Wine, en restaurant med en bar/lounge og utsikt over hagen. Du kan også slappe av på rommet og benytte deg av romservice (på fastsatte tidspunkter). Frokostbuffé er inkludert og serveres daglig fra kl. 07.00 til kl. 10.30.
Rom
Føl deg som hjemme i et av de 84 gjesterommene, som har minibar og Flatskjerm-TV. Sengen har overmadrass og sengetøy av topp kvalitet. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Badene har badekar eller dusj, toalettartikler (inkludert), og hårføner.
Beliggenhet
Når du velger Hotel Ambassador Zermatt i Zermatt, bor du nær skiheisene og rett ved både Zermatt-Matterhorn skiparadis og Tour Monte Rosa. Dette hotellet ligger 0,1 mi (0,1 km) unna Zermatt - Furi og 0,1 mi (0,1 km) unna Zermatt-Furi Gondola.
Hva finnes i nærheten
Zermatt-Matterhorn skiparadis(0.1 miles)
Tour Monte Rosa(0.1 miles)
Zermatt besøkssenter(0.1 miles)
Zermatt–Sunnegga kabelbane(0.3 miles)
Matterhorn Museum(0.4 miles)
St. Mauritius-kirken(0.4 miles)
Fjellklatrernes kirkegård(0.5 miles)
Zermatt - Furi(0.5 miles)
Furi Ski Area(0.5 miles)
Furi - Riffelberg(0.5 miles)
Kirchbrücke(0.5 miles)
Zermatt-Furi Gondola(0.8 miles)
Forest Fun Park(1 miles)
Sunnegga skiområde(1.3 miles)
Sunnegga Paradise - Blauherd taubane(1.6 miles)
Sion (SIR)(50.1 miles)
Genève internasjonale lufthavn (GVA)(145.5 miles)
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Turistinformasjon
Renseri
Beliggenhet
Spiss-Strasse 10, Zermatt, Sveits
Zermatt-Matterhorn skiparadis (0.1 miles)
Tour Monte Rosa (0.1 miles)
Zermatt besøkssenter (0.1 miles)
Zermatt–Sunnegga kabelbane (0.3 miles)
Matterhorn Museum (0.4 miles)
St. Mauritius-kirken (0.4 miles)
Romalternativer
6
1 Bed Room Suite in Suite
Romdetaljer
2 Enkeltsenger
og 1 Sovesofa
Sover 3
534 ft²
Separat spisestueOppvarmingWi-Fi (gratis)Separat stue
5
Dobbeltrom, fjellutsikt (Matterhorn)
Romdetaljer
2 Enkeltsenger
Sover 2
269 ft²
OppvarmingWi-Fi (gratis)Arbeidsområde til bærbar PC
5
Dobbelt- eller tomannsrom – standard
Romdetaljer
2 Enkeltsenger
Sover 2
269 ft²
OppvarmingWi-Fi (gratis)Arbeidsområde til bærbar PC
4
2 Room Suite in Family room
Romdetaljer
4× Enkeltsenger
Sover 4
646 ft²
Separat spisestueOppvarmingWi-Fi (gratis)Separat stue
Gjesteomtaler av Hotel Ambassador Zermatt
8.7
Utrolig
basert på 1 370 verifiserte omtaler
Hvem bor her?
Business
3%
Par
36%
Familie
33%
Grupper
21%
Alene
5%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Reisende beskriver Hotel Ambassador Zermatt som et velfungerende og komfortabelt utgangspunkt med generelt vennlig service, romslige og rene rom – mange med utsikt over Matterhorn – og setter pris på velværefasiliteter som basseng og badstue, noe som passer både for sightseeing og skituren.
Les merVar dette til hjelp?
Hva gjestene synes
Reisende beskriver Hotel Ambassador Zermatt som et velfungerende og komfortabelt utgangspunkt med generelt vennlig service, romslige og rene rom – mange med utsikt over Matterhorn – og setter pris på velværefasiliteter som basseng og badstue, noe som passer både for sightseeing og skituren.
Beliggenheten får jevnlig skryt for enkel tilgang til tog, Gornergrat, butikker og restauranter, mens mange rom forblir stille. Frokosten er ofte et høydepunkt, men flere anmeldelser nevner et vindusløst frokostrom i kjelleren og, til tider, begrenset utvalg eller lunkne drikker. Noen få negative punkter går igjen: mangel på klimaanlegg som fører til varme rom om sommeren, sporadiske mangler i personalets oppførsel, og blandede tilbakemeldinger om restauranten og temperaturen i boblebadet. Forvent et godt beliggende opphold med solid komfort og praktiske fasiliteter.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Gjestene setter pris på bassenget, badstuen og boblebadet, i tillegg til praktisk skiutleie og en stasjonsskyttel.
Relaterte gjesteomtaler
10
Lisa-Marie
26. feb. 2024
·
Overnattet 4 netter
Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.
Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.
8
Marie-Noëlle
13. apr. 2023
·
Overnattet 3 netter
Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour
Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour
8
Harald
12. mars 2023
·
Overnattet 4 netter
fint hotell med flott spa-avdeling. Rent og pent på badet.
fint hotell med flott spa-avdeling. Rent og pent på badet.
10
Ying Ying
7. juli 2025
·
Overnattet 2 netter
Very convenient, free breakfast, and the pool is a plus.
Very convenient, free breakfast, and the pool is a plus.
8
Adam
4. mai 2024
·
Overnattet 3 netter
Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job
Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job
10
Paul
5. sep. 2025
·
Overnattet 2 netter
Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.
Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.
10
linda
5. jan. 2025
·
Overnattet 1 natt
Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing
Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing
10
John
23. feb. 2025
·
Overnattet 5 netter
The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.
The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.
10
Gianna
6. jan. 2025
·
Overnattet 2 netter
if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.
if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.
10
william
7. feb. 2025
·
Overnattet 3 netter
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Rom og fellesområder er generelt veldig rene, og rengjøringen roses i mange opphold; noen få tilfeller av manglende vedlikehold eller rengjøring ble nevnt.
Relaterte gjesteomtaler
8
Marie-Noëlle
13. apr. 2023
·
Overnattet 3 netter
Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour
Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour
10
Lalo
3. mars 2025
·
Overnattet 1 natt
Súper buenas condiciones. Muy bonito y limpio hotel
Súper buenas condiciones. Muy bonito y limpio hotel
8
Dominik
29. des. 2025
·
Overnattet 2 netter
Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.
Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.
10
Samir
14. aug. 2025
·
Overnattet 1 natt
Safe, clean, convenient, friendly staff
Safe, clean, convenient, friendly staff
10
Concetta
22. juli 2024
·
Overnattet 4 netter
Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.
Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.
8
Philipp
20. juli 2023
·
Overnattet 1 natt
Das Hotel Ambassador ist sehr nahe am Bahnhof Zermatt gelegen. Leider ist an der Rezeption niemand der deutschen Sprache fähig - es wird nur auf Englisch kommuniziert - egal ob der Gast Englisch kann oder nicht... man scheint sich mehr auf Gäste - v.a. Gruppen - aus fernen Ländern zu konzentrieren... Die Zimmer sind zweckmässig eingerichtet - unsere Zimmer hatten Matterhornblick. Grundsätzlich sauber - die Dusche aber total verkalkt. Der Frühstücksraum ist in einem Schutzkeller eingerichtet ohne Fenster - man versucht mit Bildern das Ambiente bisschen wohnlicher zu gestalten... Das Frühstücksbuffet ist gut, jedoch auch eher an fernöstliche Gäste ausgerichtet. All-in-All gut für eine Nacht, da nahe am Bahnhof - zu viel erwarten sollte man nicht...
Das Hotel Ambassador ist sehr nahe am Bahnhof Zermatt gelegen. Leider ist an der Rezeption niemand der deutschen Sprache fähig - es wird nur auf Englisch kommuniziert - egal ob der Gast Englisch kann oder nicht... man scheint sich mehr auf Gäste - v.a. Gruppen - aus fernen Ländern zu konzentrieren... Die Zimmer sind zweckmässig eingerichtet - unsere Zimmer hatten Matterhornblick. Grundsätzlich sauber - die Dusche aber total verkalkt. Der Frühstücksraum ist in einem Schutzkeller eingerichtet ohne Fenster - man versucht mit Bildern das Ambiente bisschen wohnlicher zu gestalten... Das Frühstücksbuffet ist gut, jedoch auch eher an fernöstliche Gäste ausgerichtet. All-in-All gut für eine Nacht, da nahe am Bahnhof - zu viel erwarten sollte man nicht...
10
Kate
22. jan. 2025
·
Overnattet 6 netter
What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!
What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!
10
Antonio carlos
4. feb. 2026
·
Overnattet 4 netter
Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!
Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!
10
Ayami
9. mai 2025
·
Overnattet 1 natt
清潔なお部屋で、スタッフの方々は親切でフレンドリーでした。
清潔なお部屋で、スタッフの方々は親切でフレンドリーでした。
10
Jason
25. apr. 2024
·
Overnattet 3 netter
Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.
Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er romslige og komfortable, mange med balkong og fantastisk utsikt over Matterhorn; det er imidlertid ingen klimaanlegg, og noen gjester fant rommene ubehagelig varme i varmt vær.
Relaterte gjesteomtaler
10
Jetan
29. mars 2025
·
Overnattet 1 natt
We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.
We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.
10
Woon Chooi
22. juni 2022
·
Overnattet 1 natt
We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.
We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.
10
Harold
30. mai 2025
·
Overnattet 1 natt
The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.
The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.
8
Adam
4. mai 2024
·
Overnattet 3 netter
Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job
Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job
10
Claire
7. mai 2023
·
Overnattet 7 netter
What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.
What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.
10
Andriy
1. okt. 2025
·
Overnattet 1 natt
Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.
Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.
8
Catherine
16. aug. 2025
·
Overnattet 1 natt
The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.
The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.
10
Nachi
7. sep. 2025
·
Overnattet 2 netter
広々したリビングと落ち着いた寝室で素晴らしかったです。リビングのバルコニーからマッターホルンが見え、寝室のバルコニーから町の可愛い景色が見えました。バスルームはとても近代的でした。
広々したリビングと落ち着いた寝室で素晴らしかったです。リビングのバルコニーからマッターホルンが見え、寝室のバルコニーから町の可愛い景色が見えました。バスルームはとても近代的でした。
10
william
7. feb. 2025
·
Overnattet 3 netter
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
8
ha
23. aug. 2024
·
Overnattet 1 natt
お部屋はとても綺麗で清潔感があった。 ただ、マウンテンビューのお部屋といいつつ工事の建機でマッターホルンへの視界はかなり遮られていた。 もし事前に知っていたら、よりリーズナブルなお部屋を取っていたので残念でした。
お部屋はとても綺麗で清潔感があった。 ただ、マウンテンビューのお部屋といいつつ工事の建機でマッターホルンへの視界はかなり遮られていた。 もし事前に知っていたら、よりリーズナブルなお部屋を取っていたので残念でした。
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Servicen beskrives i stor grad som vennlig og hjelpsom, håndterer transport, spesielle ønsker og frokostpakker; en håndfull anmeldelser rapporterer uhøflighet eller mangel på empati ved problemer.
Relaterte gjesteomtaler
8
sanjay
12. aug. 2025
·
Overnattet 1 natt
Staff at breakfast was rude
Staff at breakfast was rude
10
Tobin
21. sep. 2024
·
Overnattet 4 netter
Excellent breakfast. Arsen at front desk super helpful!
Excellent breakfast. Arsen at front desk super helpful!
10
Brenda
7. apr. 2023
·
Overnattet 1 natt
The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.
The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.
2
Shu Fang Stefanie
8. apr. 2024
·
Overnattet 2 netter
Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.
Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.
10
Ashish
15. sep. 2024
·
Overnattet 1 natt
Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
10
John
23. feb. 2025
·
Overnattet 5 netter
The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.
The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.
10
Billy
5. jan. 2025
·
Overnattet 2 netter
Very friendly front staff. We was served by Mr. Lucas. Thank you
Very friendly front staff. We was served by Mr. Lucas. Thank you
10
Catherine
31. aug. 2023
·
Overnattet 2 netter
This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.
This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.
10
Hoi Ni Hele
18. aug. 2025
·
Overnattet 1 natt
Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views
Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views
10
Tareq
6. feb. 2025
·
Overnattet 3 netter
I like hotel but staff not friendly
I like hotel but staff not friendly
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Eksepsjonelt praktisk for tog, tilgang til Gornergrat, butikker og restauranter, likevel forblir mange rom stille til tross for den sentrale beliggenheten.
Relaterte gjesteomtaler
10
Lisa-Marie
26. feb. 2024
·
Overnattet 4 netter
Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.
Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.
10
Venugopal
2. juni 2025
·
Overnattet 1 natt
Close to station
Close to station
8
Iris
26. des. 2024
·
Overnattet 3 netter
Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.
Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.
10
William
24. juli 2025
·
Overnattet 1 natt
Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.
Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.
10
Paul
5. sep. 2025
·
Overnattet 2 netter
Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.
Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.
10
Binca
4. jan. 2024
·
Overnattet 2 netter
Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.
Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.
10
Ivonne
17. juli 2023
·
Overnattet 1 natt
Encantador hotel estilo chalet con habitación enorme y muy buen desayuno. A unos pasos de la estación y también de la estación para subir al Gornergrat para ver el Matterhorn. El pueblo de Zermat es divino y muy pequeño por lo que se puede recorrer caminando.
Encantador hotel estilo chalet con habitación enorme y muy buen desayuno. A unos pasos de la estación y también de la estación para subir al Gornergrat para ver el Matterhorn. El pueblo de Zermat es divino y muy pequeño por lo que se puede recorrer caminando.
10
Andriy
1. okt. 2025
·
Overnattet 1 natt
Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.
Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.
10
Elise
10. apr. 2024
·
Overnattet 3 netter
I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.
I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.
10
william
7. feb. 2025
·
Overnattet 3 netter
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokosten er ofte bra med godt utvalg, men flere anmeldelser kritiserer det vindusløse frokostrommet i kjelleren og sier at utvalget eller drikken kan være begrenset; meningene om hotellets restaurant er blandede.
Relaterte gjesteomtaler
8
Ulrich Adelrich
8. mars 2025
·
Overnattet 2 netter
Lage: sehr gut, 4Min. vom Bahnhof entfernt. Hier wird man in erster Linie auf Englisch angesprochen an der Reception. Standartzimmer, ruhig und normal gross, etwas sehr kleines Bad ansonsten alles vorhanden. Frühstücksraum zu klein für die grösse des Hotels sowie kein Tageslicht. Auswahl der Speisen etwas dürftig. Saunabereich zu klein und kein Ruheraum.
Lage: sehr gut, 4Min. vom Bahnhof entfernt. Hier wird man in erster Linie auf Englisch angesprochen an der Reception. Standartzimmer, ruhig und normal gross, etwas sehr kleines Bad ansonsten alles vorhanden. Frühstücksraum zu klein für die grösse des Hotels sowie kein Tageslicht. Auswahl der Speisen etwas dürftig. Saunabereich zu klein und kein Ruheraum.
6
Jeannette
17. feb. 2026
·
Overnattet 2 netter
We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid
We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid
10
Anna Christina
30. jan. 2026
·
Overnattet 1 natt
Very nice place and wonderful restaurant
Very nice place and wonderful restaurant
6
Victoria
11. jan. 2024
·
Overnattet 7 netter
Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.
Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.
6
Kerstin
4. juli 2022
·
Overnattet 3 netter
Sehr schönes renoviertes Zimmer, allerdings hatten wir auch eine Suite. Schönen Blick auf das Matterhorn. Großen Punktabzug für das Frühstück: ein ungemütlicher Kellerraum ohne Fenster, sehr kleine Auswahl und recht unmotivierter Service. Wir waren zum Zermatt Marathon dort und mussten uns daher am Lauftag mit einem Frühstück to Go begnügen und das war eine absolute Frechheit: trockenes Toastbrot, ein Apfel und ein Wasser! Keine Kaffeepads, kein Saft, kein gekochtes Ei - nichts!! Und das soll ein 4-Sterne Hotel sein? Nie im Leben!!!
Sehr schönes renoviertes Zimmer, allerdings hatten wir auch eine Suite. Schönen Blick auf das Matterhorn. Großen Punktabzug für das Frühstück: ein ungemütlicher Kellerraum ohne Fenster, sehr kleine Auswahl und recht unmotivierter Service. Wir waren zum Zermatt Marathon dort und mussten uns daher am Lauftag mit einem Frühstück to Go begnügen und das war eine absolute Frechheit: trockenes Toastbrot, ein Apfel und ein Wasser! Keine Kaffeepads, kein Saft, kein gekochtes Ei - nichts!! Und das soll ein 4-Sterne Hotel sein? Nie im Leben!!!
8
Dominik
29. des. 2025
·
Overnattet 2 netter
Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.
Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.
4
Yves
20. mars 2023
·
Overnattet 1 natt
Breakfast room in the basement should be changed ASAP. This is not 4 stars.
Breakfast room in the basement should be changed ASAP. This is not 4 stars.
10
Ashish
15. sep. 2024
·
Overnattet 1 natt
Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn
10
CHRISTOPHER
19. mars 2024
·
Overnattet 2 netter
Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.
Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.
10
Claire
7. mai 2023
·
Overnattet 7 netter
What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.
What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
8
Shaw Wen
forrige uke
·
Overnattet 2 netter
Reminded that Zermatt hotels cannot have air-conditioning installed. Climate change has made early autumn hot. We had to leave windows and patio door open to ventilate the room. Not helpful if room is close to people and vehicles passing by.
Reminded that Zermatt hotels cannot have air-conditioning installed. Climate change has made early autumn hot. We had to leave windows and patio door open to ventilate the room. Not helpful if room is close to people and vehicles passing by.
10
Konrad
for 2 uker siden
·
Overnattet 2 netter
Convenient hotel in Zermatt, within walking distance of the train station and great breakfast!
Convenient hotel in Zermatt, within walking distance of the train station and great breakfast!
6
Catherine
for 2 uker siden
·
Overnattet 2 netter
Séjour convenable,mais un peu déçus par le mobilier vieillissant la salle du petit-déjeuner peu agréable. Nous arrivions d’un autre hotel 4 etoiles à Rougemont (VD) et nous avons été surpris par le standing bien inférieur de l’Ambassador de Zermatt.
Séjour convenable,mais un peu déçus par le mobilier vieillissant la salle du petit-déjeuner peu agréable. Nous arrivions d’un autre hotel 4 etoiles à Rougemont (VD) et nous avons été surpris par le standing bien inférieur de l’Ambassador de Zermatt.
10
Patricia
for 4 uker siden
·
Overnattet 2 netter
Aunque la vista es parcial almMatterhorn, el balcón es una delicia
Aunque la vista es parcial almMatterhorn, el balcón es una delicia
6
Andreas
for 4 uker siden
·
Overnattet 2 netter
Grundsätzlich ein schönes 4 Stern Hotel. Aber bei dem Preis kann man erwarten, dass alles stimmt. Daher, warum stehen in einer Suite, die mit 3 Personen belegt ist nur 2 Gläser? Der Frühstücksraum ohne Fenster entspricht keinem 4 Sterne Standard. Das Personal war zu jederzeit sehr freundlich und zuvorkommend aber warum muss ich in Zermatt englisch mit dem Personal sprechen?
Grundsätzlich ein schönes 4 Stern Hotel. Aber bei dem Preis kann man erwarten, dass alles stimmt. Daher, warum stehen in einer Suite, die mit 3 Personen belegt ist nur 2 Gläser? Der Frühstücksraum ohne Fenster entspricht keinem 4 Sterne Standard. Das Personal war zu jederzeit sehr freundlich und zuvorkommend aber warum muss ich in Zermatt englisch mit dem Personal sprechen?
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-20: 381.9128959168701USD
- 2026-09-21: 299.5636420121765USD
- 2026-09-22: 292.8629056083069USD
- 2026-09-23: 326.0454562246399USD
- 2026-09-24: 273.4906519696655USD
- 2026-09-25: 305.9343831416626USD
- 2026-09-26: 304.9756485962219USD
- 2026-09-27: 318.2192534024353USD
- 2026-09-28: 279.5124788898315USD
- 2026-09-29: 305.77753115701296USD
- 2026-09-30: 307.24052538864134USD
- 2026-10-01: 300.57377299752807USD
- 2026-10-02: 314.3353011651611USD
- 2026-10-03: 328.5905434645081USD
- 2026-10-04: 342.95071578262326USD
- 2026-10-05: 350.20822943466186USD
- 2026-10-06: 308.2146403274841USD
- 2026-10-07: 300.5537679755859USD
- 2026-10-08: 300.5537679755859USD
- 2026-10-09: 335.7557046860046USD
- 2026-10-10: 322.06617357632445USD
- 2026-10-11: 306.61406339678956USD
- 2026-10-12: 269.574975481308USD
- 2026-10-13: 323.3363348118591USD
- 2026-10-14: 307.8945950114746USD
- 2026-10-15: 306.68444884176637USD
- 2026-10-16: 303.4599616272888USD
- 2026-10-17: 330.267111450531USD
- 2026-10-18: 300.5537679755859USD
- 2026-10-19: 276.4210548510742USD
- 2026-10-20: 306.61406339678956USD
- 2026-10-21: 300.5537679755859USD
- 2026-10-22: 309.6004523115845USD
- 2026-10-23: 335.7557046860046USD
- 2026-10-24: 334.6475806246948USD
- 2026-10-25: 300.0537124971619USD
- 2026-10-26: 317.5016652073059USD
- 2026-10-27: 300.5537679755859USD
- 2026-10-28: 307.056906614563USD
- 2026-10-29: 317.5232818422241USD
- 2026-10-30: 329.9070560906372USD
- 2026-10-31: 928.1542592897949USD
- 2026-11-01: 928.1542592897949USD
- 2026-11-02: 928.1542592897949USD
- 2026-11-03: 1158.5601200272217USD
- 2026-11-04: 928.1542592897949USD
- 2026-11-05: 1158.5601200272217USD
- 2026-11-06: 928.1542592897949USD
- 2026-11-07: 928.1542592897949USD
- 2026-11-08: 915.9401948947753USD
- 2026-11-09: 928.1542592897949USD
- 2026-11-10: 928.1542592897949USD
- 2026-11-11: 928.1542592897949USD
- 2026-11-12: 928.1542592897949USD
- 2026-11-13: 931.5546225290527USD
- 2026-11-14: 928.1542592897949USD
- 2026-11-15: 928.1542592897949USD
- 2026-11-16: 1158.5601200272217USD
- 2026-11-17: 928.1542592897949USD
- 2026-11-18: 928.1542592897949USD
- 2026-11-19: 928.1542592897949USD
- 2026-11-20: 1158.5601200272217USD
En resepsjonist vil ta imot gjestene ved ankomst. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy. Zermatt er en bilfri sone og kan bare nås med tog.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Navnet på kredittkortet som ble brukt ved innsjekking til å betale for tilfeldige utgifter, må være hovednavnet i reservasjonen av gjesterommet
- Dette overnattingsstedet godtar kontanter
- Ingen av gjesterommene kan garanteres å være fri for sjenerende lyder
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat, røykvarsler, sikkerhetssystem og førstehjelpsskrin
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Barn som er 6 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng).
- Kun registrerte gjester kan oppholde seg på gjesterommene.
- Det anbefales å bruke bil for å komme seg til og fra dette overnattingsstedet.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- Kjæledyravgift: CHF 15.00 per kjæledyr
- Avgift for barneseng (babyseng): 90 CHF per natt
- Felles kveldsmåltid: CHF 55
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
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