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Hotel Ambassador Zermatt

US$ 413

/ noite

Média para setembro

Hotel Ambassador Zermatt - Image 1

Hotel Ambassador Zermatt - Quarto

Hotel Ambassador Zermatt - Quarto

Hotel Ambassador Zermatt - Recepção

Hotel Ambassador Zermatt - Restaurante

Preços para Hotel Ambassador Zermatt

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US$ 413

/ noite

Média para setembro

Média de preços por mês

Em Hotel Ambassador Zermatt, a diária custa em média US$ 375 no mês mais barato (outubro) e US$ 616 no mês mais caro (fevereiro), com base nos últimos 12 meses.

Preço médio da diária em Hotel Ambassador Zermatt por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 475
fevereiro	US$ 616
março	US$ 503
abril	US$ 438
maio	US$ 418
junho	US$ 424
julho	US$ 379
agosto	US$ 398
setembro	US$ 413
outubro	US$ 375
novembro	US$ 503
dezembro	US$ 517

Mais caro: fevereiro (aprox. US$ 616)

Mais barato: outubro (aprox. US$ 375)

Sobre esta propriedade

Não deixe de aproveitar as muitas oportunidades recreativas, como uma piscina interna, uma banheira de hidromassagem e uma sauna seca. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e guarda-esquis.

Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Balcão de turismo
Lavagem a seco

Localização

Spiss-Strasse 10, Zermatt, Suíça

Zermatt-Matterhorn Ski Paradise (0.1 milhas)

Tour Monte Rosa (0.1 milhas)

Centro de Visitantes de Zermatt (0.1 milhas)

Funicular Zermatt–Sunnegga (0.3 milhas)

Matterhorn Museum (0.4 milhas)

Pfarrkirche St. Mauritius (0.4 milhas)

Mais informações sobre a localização

Opções de quarto

6

1 Bed Room Suite in Suite

Detalhes do quarto

2 Camas De Solteiro

e

1 Sofá-Cama

Acomoda 3

534 ft²

Área de refeição separada

Aquecimento

Wi-Fi (gratuito)

Sala de estar separada

5

Quarto casal, vista para a montanha (Matterhorn)

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

269 ft²

Aquecimento

Wi-Fi (gratuito)

Área de trabalho do notebook

5

Quarto casal ou duplo standard

Detalhes do quarto

2 Camas De Solteiro

Acomoda 2

269 ft²

Aquecimento

Wi-Fi (gratuito)

Área de trabalho do notebook

4

2 Room Suite in Family room

Detalhes do quarto

4× Camas De Solteiro

Acomoda 4

646 ft²

Área de refeição separada

Aquecimento

Wi-Fi (gratuito)

Sala de estar separada

Avaliações dos hóspedes sobre Hotel Ambassador Zermatt

8.7

Fabuloso

Com base em 1.370 avaliações verificadas

Quem se hospeda aqui?

Negócios

3%

Casal

36%

Famílias

33%

Grupos

21%

Viajantes individuais

5%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Viajantes descrevem o Hotel Ambassador Zermatt como uma base bem administrada e confortável, com serviço geralmente amigável, quartos espaçosos e limpos—muitos com vista para o Matterhorn—e instalações de bem-estar apreciadas, como a piscina e a sauna, adequado tanto para passeios turísticos quanto para viagens de esqui.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Viajantes descrevem o Hotel Ambassador Zermatt como uma base bem administrada e confortável, com serviço geralmente amigável, quartos espaçosos e limpos—muitos com vista para o Matterhorn—e instalações de bem-estar apreciadas, como a piscina e a sauna, adequado tanto para passeios turísticos quanto para viagens de esqui.

A localização recebe elogios consistentes pelo fácil acesso a trens, Gornergrat, lojas e restaurantes, enquanto muitos quartos permanecem silenciosos. O café da manhã é frequentemente apreciado, mas várias avaliações mencionam um salão de café da manhã sem janelas no porão e, às vezes, variedade limitada ou bebidas mornas. Alguns pontos negativos recorrentes: a ausência de ar condicionado causando quartos quentes no verão, ocasionais falhas na atitude da equipe e opiniões divergentes sobre o restaurante e a temperatura da banheira de hidromassagem. Espere uma estadia bem localizada, com conforto sólido e comodidades úteis.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

Os hóspedes apreciam a piscina, a sauna e a banheira de hidromassagem, além do aluguel conveniente de equipamentos de esqui e um serviço de traslado para a estação de trem.

Avaliações dos hóspedes relacionadas

10

Lisa-Marie

26 de fev. de 2024

·

Hospedou-se por 4 noites

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

8

Marie-Noëlle

13 de abr. de 2023

·

Hospedou-se por 3 noites

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

8

Harald

12 de mar. de 2023

·

Hospedou-se por 4 noites

fint hotell med flott spa-avdeling. Rent og pent på badet.

fint hotell med flott spa-avdeling. Rent og pent på badet.

10

Ying Ying

7 de jul. de 2025

·

Hospedou-se por 2 noites

Very convenient, free breakfast, and the pool is a plus.

Very convenient, free breakfast, and the pool is a plus.

8

Adam

4 de mai. de 2024

·

Hospedou-se por 3 noites

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

10

Paul

5 de set. de 2025

·

Hospedou-se por 2 noites

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

10

linda

5 de jan. de 2025

·

Hospedou-se por 1 noite

Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing

Beautiful and unusual pool made with stainless steel walls Lovely sauna and hot tub. Perfect for relaxing

10

John

23 de fev. de 2025

·

Hospedou-se por 5 noites

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

10

Gianna

6 de jan. de 2025

·

Hospedou-se por 2 noites

if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.

if you are looking for a simple room to stay at in Zermat then this is the perfect place. Everything was up to par, the room was constantly cleaned we always had fresh towels and the hotel staff will bring you a robe and slippers if asked. The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient. The breakfast was delicious every morning and the staff was all very nice and helpful. I would definitely stay at this hotel again if returning.

10

william

7 de fev. de 2025

·

Hospedou-se por 3 noites

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os quartos e as áreas comuns são geralmente muito limpos, com a equipe de limpeza elogiada em muitas estadias; alguns casos isolados de manutenção ou limpeza inadequada foram mencionados.

Avaliações dos hóspedes relacionadas

8

Marie-Noëlle

13 de abr. de 2023

·

Hospedou-se por 3 noites

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

Hôtel proche de la gare, facilement accessible avec les bagages. Très bon accueil et serviabilité du personnel. La chambre était très jolie et très propre, avec balcon, mais malheureusement donnant sur la gare, mais pas trop bruyant. Problème de conception des canalisations d’eau douche et wc, vraisemblablement aucune isolation est très bruyantes. Très beau petit déjeuner. Piscine parfaite. Joli séjour

10

Lalo

3 de mar. de 2025

·

Hospedou-se por 1 noite

Súper buenas condiciones. Muy bonito y limpio hotel

Súper buenas condiciones. Muy bonito y limpio hotel

8

Dominik

29 de dez. de 2025

·

Hospedou-se por 2 noites

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

10

Samir

14 de ago. de 2025

·

Hospedou-se por 1 noite

Safe, clean, convenient, friendly staff

Safe, clean, convenient, friendly staff

10

Concetta

22 de jul. de 2024

·

Hospedou-se por 4 noites

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.

Staff was really frlendly and helpful. Breakfast was very good and the rooms were well maintained and very clean.

8

Philipp

20 de jul. de 2023

·

Hospedou-se por 1 noite

Das Hotel Ambassador ist sehr nahe am Bahnhof Zermatt gelegen. Leider ist an der Rezeption niemand der deutschen Sprache fähig - es wird nur auf Englisch kommuniziert - egal ob der Gast Englisch kann oder nicht... man scheint sich mehr auf Gäste - v.a. Gruppen - aus fernen Ländern zu konzentrieren... Die Zimmer sind zweckmässig eingerichtet - unsere Zimmer hatten Matterhornblick. Grundsätzlich sauber - die Dusche aber total verkalkt. Der Frühstücksraum ist in einem Schutzkeller eingerichtet ohne Fenster - man versucht mit Bildern das Ambiente bisschen wohnlicher zu gestalten... Das Frühstücksbuffet ist gut, jedoch auch eher an fernöstliche Gäste ausgerichtet. All-in-All gut für eine Nacht, da nahe am Bahnhof - zu viel erwarten sollte man nicht...

Das Hotel Ambassador ist sehr nahe am Bahnhof Zermatt gelegen. Leider ist an der Rezeption niemand der deutschen Sprache fähig - es wird nur auf Englisch kommuniziert - egal ob der Gast Englisch kann oder nicht... man scheint sich mehr auf Gäste - v.a. Gruppen - aus fernen Ländern zu konzentrieren... Die Zimmer sind zweckmässig eingerichtet - unsere Zimmer hatten Matterhornblick. Grundsätzlich sauber - die Dusche aber total verkalkt. Der Frühstücksraum ist in einem Schutzkeller eingerichtet ohne Fenster - man versucht mit Bildern das Ambiente bisschen wohnlicher zu gestalten... Das Frühstücksbuffet ist gut, jedoch auch eher an fernöstliche Gäste ausgerichtet. All-in-All gut für eine Nacht, da nahe am Bahnhof - zu viel erwarten sollte man nicht...

10

Kate

22 de jan. de 2025

·

Hospedou-se por 6 noites

What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!

What a great stay! Rooms were clean, location was excellent, front desk staff was lovely as was Simon the bartender. Will definitely be back next year!!

10

Antonio carlos

4 de fev. de 2026

·

Hospedou-se por 4 noites

Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!

Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!

10

Ayami

9 de mai. de 2025

·

Hospedou-se por 1 noite

清潔なお部屋で、スタッフの方々は親切でフレンドリーでした。

清潔なお部屋で、スタッフの方々は親切でフレンドリーでした。

10

Jason

25 de abr. de 2024

·

Hospedou-se por 3 noites

Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.

Very nice hotel at North end of Zermatt. Great location next to train station and also numerous restaurants and shops. Staff were very friendly and welcoming. Room was very clean and comfortable.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são espaçosos e confortáveis, muitos com varanda e vista deslumbrante para o Matterhorn; no entanto, não há ar condicionado e alguns hóspedes acharam os quartos desconfortavelmente quentes em climas quentes.

Avaliações dos hóspedes relacionadas

10

Jetan

29 de mar. de 2025

·

Hospedou-se por 1 noite

We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.

We stayed in the 1 bedroom suite which had the perfect view of the Matterhorn. Also close to the train station and had a free shuttle service.

10

Woon Chooi

22 de jun. de 2022

·

Hospedou-se por 1 noite

We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.

We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.

10

Harold

30 de mai. de 2025

·

Hospedou-se por 1 noite

The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.

The hotel was very nice. We had an incredible view of the Matterhorn from our balcony as well as from our bed. It was very close to the train station.

8

Adam

4 de mai. de 2024

·

Hospedou-se por 3 noites

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

Overall good stay. Hot tub wasn't hot. Rooms got warm but plenty of cold air outside to cool them down. Beds were not super comfortable but they did the job

10

Claire

7 de mai. de 2023

·

Hospedou-se por 7 noites

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

10

Andriy

1 de out. de 2025

·

Hospedou-se por 1 noite

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

8

Catherine

16 de ago. de 2025

·

Hospedou-se por 1 noite

The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.

The best view ever from our room - the Matterhorn! Disappointingly no air conditioning but it was unseasonably hot weather. Breakfast was varied and plentiful.

10

Nachi

7 de set. de 2025

·

Hospedou-se por 2 noites

広々したリビングと落ち着いた寝室で素晴らしかったです。リビングのバルコニーからマッターホルンが見え、寝室のバルコニーから町の可愛い景色が見えました。バスルームはとても近代的でした。

広々したリビングと落ち着いた寝室で素晴らしかったです。リビングのバルコニーからマッターホルンが見え、寝室のバルコニーから町の可愛い景色が見えました。バスルームはとても近代的でした。

10

william

7 de fev. de 2025

·

Hospedou-se por 3 noites

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

8

ha

23 de ago. de 2024

·

Hospedou-se por 1 noite

お部屋はとても綺麗で清潔感があった。ただ、マウンテンビューのお部屋といいつつ工事の建機でマッターホルンへの視界はかなり遮られていた。もし事前に知っていたら、よりリーズナブルなお部屋を取っていたので残念でした。

お部屋はとても綺麗で清潔感があった。ただ、マウンテンビューのお部屋といいつつ工事の建機でマッターホルンへの視界はかなり遮られていた。もし事前に知っていたら、よりリーズナブルなお部屋を取っていたので残念でした。

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é amplamente descrito como amigável e prestativo, lidando com traslados, pedidos especiais e café da manhã embalado; um punhado de avaliações relata grosseria ou falta de empatia durante problemas.

Avaliações dos hóspedes relacionadas

8

sanjay

12 de ago. de 2025

·

Hospedou-se por 1 noite

Staff at breakfast was rude

Staff at breakfast was rude

10

Tobin

21 de set. de 2024

·

Hospedou-se por 4 noites

Excellent breakfast. Arsen at front desk super helpful!

Excellent breakfast. Arsen at front desk super helpful!

10

Brenda

7 de abr. de 2023

·

Hospedou-se por 1 noite

The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.

The hotel was just what 4 friends needed. Very clean, friendly and helpful service. They even called around to different restaurants to satisfy our desire for a fondue dinner.

2

Shu Fang Stefanie

8 de abr. de 2024

·

Hospedou-se por 2 noites

Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.

Great location and the 2 Bedroom Suite was comfortable. Unfortunately after we checked out, my father tripped over an inconspicuous metal door stopper just outside the hotel's main entrance. The stopper, though in the middle, was not easily noticeable, causing his left shoe to become trapped, resulting in a fall. He sustained injuries to his chin, forehead, and chest, and his spectacles were damaged when his face hit the ground. While a male staff member at the reception initially provided some assistance, the overall response from the staff was lacking in empathy and concern. Despite his injuries and our distress, they appeared indifferent and quickly resumed their duties on their monitors (Note: there were no other guests nor phone calls that the two staff at the reception attended to during this time), without offering further assistance or expressing empathy. When we sought help in in booking a taxi to the station following the incident, the staff's demeanour remained unfriendly and the quoted price differed from what the driver demanded upon arrival - 18 CHF. Staff did not provide any additional support. Regrettably, my father's chest injury persists to this day, causing him pain whenever he exerts his lungs even slightly. This unfortunate incident has undoubtedly overshadowed our impression of the hotel and highlights the importance of prioritising the safety and well-being of guests, and of compassionate customer service, especially during times of need.

10

Ashish

15 de set. de 2024

·

Hospedou-se por 1 noite

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

10

John

23 de fev. de 2025

·

Hospedou-se por 5 noites

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

The Hotel was perfect. It had everything to make our week in Zermatt perfect -- Great Breakfast, Great Location and very comfortable rooms. They picked us up at the train station and the service never ended until they delivered us back for departure.

10

Billy

5 de jan. de 2025

·

Hospedou-se por 2 noites

Very friendly front staff. We was served by Mr. Lucas. Thank you

Very friendly front staff. We was served by Mr. Lucas. Thank you

10

Catherine

31 de ago. de 2023

·

Hospedou-se por 2 noites

This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.

This hotel is a quick walk from the train station. The staff was super helpful and friendly. The breakfast was similar to an American breakfast buffet. I will stay here again.

10

Hoi Ni Hele

18 de ago. de 2025

·

Hospedou-se por 1 noite

Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views

Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views

10

Tareq

6 de fev. de 2025

·

Hospedou-se por 3 noites

I like hotel but staff not friendly

I like hotel but staff not friendly

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Excepcionalmente conveniente para trens, acesso ao Gornergrat, lojas e restaurantes, apesar de muitos quartos permanecerem silenciosos, apesar da localização central.

Avaliações dos hóspedes relacionadas

10

Lisa-Marie

26 de fev. de 2024

·

Hospedou-se por 4 noites

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.

10

Venugopal

2 de jun. de 2025

·

Hospedou-se por 1 noite

Close to station

Close to station

8

Iris

26 de dez. de 2024

·

Hospedou-se por 3 noites

Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.

Perfect location. Steps from the train station, gornergrat station, and so close to shopping and dining.

10

William

24 de jul. de 2025

·

Hospedou-se por 1 noite

Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.

Zermatt was definitely our favorite town. We only wish that we stayed longer. Your location is amazing and extremely convenient to town and the rail system.

10

Paul

5 de set. de 2025

·

Hospedou-se por 2 noites

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

Pretty hotel in the centre of Zermatt. The hotel facilities were great, really happy with the pool and sauna. Nearby dining options were plenty and great quality. Didn’t initially know Zermatt was car free but the shuttle from Täsch was easy and there was plenty of parking.

10

Binca

4 de jan. de 2024

·

Hospedou-se por 2 noites

Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.

Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.

10

Ivonne

17 de jul. de 2023

·

Hospedou-se por 1 noite

Encantador hotel estilo chalet con habitación enorme y muy buen desayuno. A unos pasos de la estación y también de la estación para subir al Gornergrat para ver el Matterhorn. El pueblo de Zermat es divino y muy pequeño por lo que se puede recorrer caminando.

Encantador hotel estilo chalet con habitación enorme y muy buen desayuno. A unos pasos de la estación y también de la estación para subir al Gornergrat para ver el Matterhorn. El pueblo de Zermat es divino y muy pequeño por lo que se puede recorrer caminando.

10

Andriy

1 de out. de 2025

·

Hospedou-se por 1 noite

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

Close to train station, but quiet. View of Matterhorn from our room. Courteous, friendly staff.

10

Elise

10 de abr. de 2024

·

Hospedou-se por 3 noites

I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.

I had a wonderful stay. This hotel is conventionally located right next to trains, restaurants, and shopping. The staff is very accommodating as well. I would stay here again.

10

william

7 de fev. de 2025

·

Hospedou-se por 3 noites

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Great hotel, great location. The main train station and the Gornergrad train are 3 min away. The main strip with shopping and restaurants is 4 min away. Everything is just far enough away for the room to be super quiet. I did not have to wake up early and drag my luggage a long way to catch the train. There is a convenient ski rental on site. The breakfast has a good selection but their breakfast tea was not hot enough. The room was very nice and comfortable, although it tended to be on the hot side, enought to have to crack the patio door to keep it cool. I appreciated the full shower with glass door as opposed to those half covered ones that I end up spraying water all over the place. I usually have a pet peeve with overly thick pillows, but here, their pillows smooshed down and were quite comfortable. I am probably in the minority, but I would prefer a thinner sheet and blanket instead of the thick duvet you seem find on every Swiss bed. The pool was large and spacious and I appreciated the hot tub after a good ski. Highly recommend it - 4.5 ot of 5 stars.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é frequentemente bom, com variedade sólida, mas várias avaliações criticam o salão de café da manhã sem janelas no porão e dizem que as opções ou bebidas podem ser limitadas; as opiniões sobre o restaurante no local são mistas.

Avaliações dos hóspedes relacionadas

8

Ulrich Adelrich

8 de mar. de 2025

·

Hospedou-se por 2 noites

Lage: sehr gut, 4Min. vom Bahnhof entfernt. Hier wird man in erster Linie auf Englisch angesprochen an der Reception. Standartzimmer, ruhig und normal gross, etwas sehr kleines Bad ansonsten alles vorhanden. Frühstücksraum zu klein für die grösse des Hotels sowie kein Tageslicht. Auswahl der Speisen etwas dürftig. Saunabereich zu klein und kein Ruheraum.

Lage: sehr gut, 4Min. vom Bahnhof entfernt. Hier wird man in erster Linie auf Englisch angesprochen an der Reception. Standartzimmer, ruhig und normal gross, etwas sehr kleines Bad ansonsten alles vorhanden. Frühstücksraum zu klein für die grösse des Hotels sowie kein Tageslicht. Auswahl der Speisen etwas dürftig. Saunabereich zu klein und kein Ruheraum.

6

Jeannette

17 de fev. de 2026

·

Hospedou-se por 2 noites

We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid

We tried the restaurant, very expensive and the food was not good . You are better finding a different restaurant in town. The room was ok nothing spectacular, . The location was good close to the train station and downtown .Staff could be more friendly. The hotel did not have a big place to just sit down and relax , they have a small living room. I was expecting more for the money we paid

10

Anna Christina

30 de jan. de 2026

·

Hospedou-se por 1 noite

Very nice place and wonderful restaurant

Very nice place and wonderful restaurant

6

Victoria

11 de jan. de 2024

·

Hospedou-se por 7 noites

Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.

Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.

6

Kerstin

4 de jul. de 2022

·

Hospedou-se por 3 noites

Sehr schönes renoviertes Zimmer, allerdings hatten wir auch eine Suite. Schönen Blick auf das Matterhorn. Großen Punktabzug für das Frühstück: ein ungemütlicher Kellerraum ohne Fenster, sehr kleine Auswahl und recht unmotivierter Service. Wir waren zum Zermatt Marathon dort und mussten uns daher am Lauftag mit einem Frühstück to Go begnügen und das war eine absolute Frechheit: trockenes Toastbrot, ein Apfel und ein Wasser! Keine Kaffeepads, kein Saft, kein gekochtes Ei - nichts!! Und das soll ein 4-Sterne Hotel sein? Nie im Leben!!!

Sehr schönes renoviertes Zimmer, allerdings hatten wir auch eine Suite. Schönen Blick auf das Matterhorn. Großen Punktabzug für das Frühstück: ein ungemütlicher Kellerraum ohne Fenster, sehr kleine Auswahl und recht unmotivierter Service. Wir waren zum Zermatt Marathon dort und mussten uns daher am Lauftag mit einem Frühstück to Go begnügen und das war eine absolute Frechheit: trockenes Toastbrot, ein Apfel und ein Wasser! Keine Kaffeepads, kein Saft, kein gekochtes Ei - nichts!! Und das soll ein 4-Sterne Hotel sein? Nie im Leben!!!

8

Dominik

29 de dez. de 2025

·

Hospedou-se por 2 noites

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

Das Personal war sehr freundlich und präsent. Das Frühstück hatte grosse Auswahl und das Zimmer war sauber.

4

Yves

20 de mar. de 2023

·

Hospedou-se por 1 noite

Breakfast room in the basement should be changed ASAP. This is not 4 stars.

Breakfast room in the basement should be changed ASAP. This is not 4 stars.

10

Ashish

15 de set. de 2024

·

Hospedou-se por 1 noite

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

Amazing hospitality, we had to take early morning train to Milano so we requested packed breakfast, and they packed a very nice meal!! Also gave us great dining recommendations around Matterhorn

10

CHRISTOPHER

19 de mar. de 2024

·

Hospedou-se por 2 noites

Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.

Great location, near the train station and the Gornergrat train for skiing. Hotel was clean, rooms were very nice sized, and the breakfast was very good.

10

Claire

7 de mai. de 2023

·

Hospedou-se por 7 noites

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

What an amazing hotel!! we had two balconies, one of which we could see the Matterhorn on a clear day. The suite we had was roomy, clean and well appointed. The staff was friendly and the restaurant on property very good. The buffet breakfast is top notch. It even included specialty coffees. It is literally steps away from the train station and the center of Zermatt.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Camila

25 de mar. de 2026

·

Hospedou-se por 1 noite

O hotel é excelente!

O hotel é excelente!

10

joao vitor

14 de fev. de 2026

·

Hospedou-se por 2 noites

Tudo maravilhoso! Hotel espetacular!!

Tudo maravilhoso! Hotel espetacular!!

10

Antonio carlos

4 de fev. de 2026

·

Hospedou-se por 4 noites

Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!

Quarto muito bom. Limpo e amplo. Pessoal muito Cortez com tudo. Localização EXELENTE!

10

Marcelino

15 de jan. de 2026

·

Hospedou-se por 2 noites

Quarto de divisão e tamanho excelente com ótima localização

Quarto de divisão e tamanho excelente com ótima localização

10

JOAO

11 de jan. de 2026

·

Hospedou-se por 3 noites

Recepção Martha Café Ângela Atendimento transporte e manutenção Marcello

Recepção Martha Café Ângela Atendimento transporte e manutenção Marcello

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 00:00

Antes de 11:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

Tem uma pergunta?

As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

2026-09-21: 360.0610639736328USD
2026-09-22: 295.9768694626465USD
2026-09-23: 304.14854704638674USD
2026-09-24: 281.33598357556156USD
2026-09-25: 300.167738038086USD
2026-09-26: 304.54322668286136USD
2026-09-27: 293.9873747617188USD
2026-09-28: 281.42635153027345USD
2026-09-29: 278.05693028759765USD
2026-09-30: 306.21436024072267USD
2026-10-01: 300.4657685783692USD
2026-10-02: 339.0862505239258USD
2026-10-03: 322.95022551391605USD
2026-10-04: 297.3735223867188USD
2026-10-05: 337.7081785810547USD
2026-10-06: 308.10388156445316USD
2026-10-07: 300.44578789990237USD
2026-10-08: 300.44578789990237USD
2026-10-09: 336.34770783129886USD
2026-10-10: 336.34770783129886USD
2026-10-11: 276.2017715317383USD
2026-10-12: 277.7975138956299USD
2026-10-13: 323.2201571315918USD
2026-10-14: 307.64401102783205USD
2026-10-15: 300.44578789990237USD
2026-10-16: 337.7165767646485USD
2026-10-17: 309.00196232250977USD
2026-10-18: 300.44578789990237USD
2026-10-19: 307.0341629291992USD
2026-10-20: 276.2017715317383USD
2026-10-21: 276.28724054602054USD
2026-10-22: 309.053646144043USD
2026-10-23: 335.25716869921877USD
2026-10-24: 340.66437419848637USD
2026-10-25: 310.38181887939453USD
2026-10-26: 271.662885727417USD
2026-10-27: 300.44578789990237USD
2026-10-28: 309.6823551633301USD
2026-10-29: 317.39839629467775USD
2026-10-30: 329.7885164899903USD
2026-10-31: 1158.1438801459963USD
2026-11-01: NO DATA
2026-11-02: 1158.1438801459963USD
2026-11-03: 928.1906957104493USD
2026-11-04: 1158.1438801459963USD
2026-11-05: 1040.155699291504USD
2026-11-06: 1158.1438801459963USD
2026-11-07: 1158.1438801459963USD
2026-11-08: 881.9321007788087USD
2026-11-09: 928.1906957104493USD
2026-11-10: 928.1906957104493USD
2026-11-11: 1158.1438801459963USD
2026-11-12: 1158.1438801459963USD
2026-11-13: 1158.1438801459963USD
2026-11-14: 1158.1438801459963USD
2026-11-15: 928.1906957104493USD
2026-11-16: 1158.1438801459963USD
2026-11-17: 928.1906957104493USD
2026-11-18: 1158.1438801459963USD
2026-11-19: 928.1906957104493USD
2026-11-20: 1158.1438801459963USD
2026-11-21: 1158.1438801459963USD

A equipe da recepção vai receber os hóspedes no momento da chegada. Em caso de dúvidas, entre em contato com a propriedade usando os dados que estão na confirmação da reserva. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução. Zermatt fica em uma área livre de tráfego, acessível somente de trem.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
Esta propriedade aceita cartões de crédito e dinheiro.
Quartos com isolamento acústico não estão garantidos
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, detector de fumaça, sistema de segurança e kit de primeiros socorros
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.

Crianças de até 6 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
Somente hóspedes registrados podem ter acesso aos quartos.
É recomendada a utilização de um carro para o transporte de/para a propriedade.
Há possibilidade de check-in sem contato e check-out sem contato.

Taxa para animais de estimação: CHF 15.00 por animal
Taxa para berço: CHF 90 por diária
Refeição noturna oferecida: CHF 55

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.