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Hotel Excelsior

269 US$

/natt

Snitt för september

Hotel Excelsior - Image 1

Hotel Excelsior - Rum

Hotel Excelsior - Rum

Hotel Excelsior - Utsikt från rummet

Hotel Excelsior - Reception

Priser för Hotel Excelsior

Välj datum för att se priser och tillgänglighet.

269 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Hotel Excelsior är priset per natt i genomsnitt 235 US$ under den billigaste månaden (november) och 441 US$ under den dyraste månaden (februari), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Hotel Excelsior efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	370 US$
februari	441 US$
mars	360 US$
april	319 US$
maj	281 US$
juni	263 US$
juli	302 US$
augusti	307 US$
september	269 US$
oktober	266 US$
november	235 US$
december	334 US$

Dyrast: februari (ca 441 US$)

Billigast: november (ca 235 US$)

Om detta boende

Njut av utsikten från deras terrassen och trädgården, och dra nytta av deras gratis wi-fi.

Restaurang
Rökfria rum
Rumservice
Städning
Värdeförvaring
Trädgård

Läge

Hofmattstrasse 38, Zermatt, Schweiz

Zermatt-Matterhorn Ski Paradise (0.1 miles)

Zermatt - Furi (0.1 miles)

Furi skidområde (0.1 miles)

Furi - Riffelberg (0.1 miles)

Pfarrkirche St. Mauritius (0.2 miles)

Matterhorn Museum (0.2 miles)

Mer platsinformation

Rumsalternativ

4

Dubbelrum (North)

Information om rummet

2 Enkelsängar

Sovplats 2

194 ft²

Uppvärmning

Wi-Fi (gratis)

Privat badrum

10

Svit - utsikt mot bergen

Information om rummet

1 Dubbelsäng

och

1 Bäddsoffa

Sovplats 3

452 ft²

Uppvärmning

Wi-Fi (gratis)

Separat badkar och dusch

11

Dubbelrum - balkong (South)

Information om rummet

2 Enkelsängar

Sovplats 2

301 ft²

Balkong

Uppvärmning

Wi-Fi (gratis)

Privat badrum

7

Juniorsvit - balkong

Information om rummet

2 Enkelsängar

och

1 Bäddsoffa

Sovplats 3

377 ft²

Balkong

Uppvärmning

Wi-Fi (gratis)

Privat badrum

8

Deluxe dubbelrum - 2 enkelsängar - balkong - utsikt mot bergen

Information om rummet

2 Enkelsängar

Sovplats 2

312 ft²

Balkong

Balkong eller terrass

Uppvärmning

Wi-Fi (gratis)

Privat badrum

5

Enkelrum

Information om rummet

1 Enkelsäng

194 ft²

Uppvärmning

Wi-Fi (gratis)

Privat badrum

6

Economy dubbelrum

Information om rummet

1 Stor Dubbelsäng

Sovplats 2

161 ft²

Uppvärmning

Wi-Fi (gratis)

Privat badrum

Gästrecensioner för Hotel Excelsior

8.9

Fantastiskt

Baserat på 367 verifierade recensioner

Vem bor här?

Par

44%

Familj

25%

Grupper

22%

Ensamresande

8%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Hotel Excelsior lyfter resenärer genomgående fram det centrala läget med gångavstånd till sevärdheter och den minnesvärda utsikten över Matterhorn från många balkongrum, samtidigt som de noterar att vissa rum är små, att det saknas luftkonditionering och att det ibland förekommer byggnads- eller barbuller.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Hotel Excelsior lyfter resenärer genomgående fram det centrala läget med gångavstånd till sevärdheter och den minnesvärda utsikten över Matterhorn från många balkongrum, samtidigt som de noterar att vissa rum är små, att det saknas luftkonditionering och att det ibland förekommer byggnads- eller barbuller.

Rummen varierar från mycket rymliga till kompakta, med många balkonger och tillgång till översta våningen via trappor i vissa fall, samt några rapporter om svagt Wi-Fi på rummet eller mindre bekväma sängar. Servicen är till största delen varm och hjälpsam, även om gästerna ibland stött på problem med samordning av transfer/taxi, begränsade öppettider i receptionen eller slarv från städpersonalen. Frukosten får regelbundet beröm, medan åsikterna om kaffeserveringen och bar/restaurangen är mer blandade. Ett stabilt och resvänligt alternativ med tydliga styrkor och några saker att vara medveten om.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Gästerna noterar en bar och restaurang på plats, skidförvaring med pjäxtorkare och en transfertjänst. Vissa nämner ojämn kvalitet i baren, inkonsekvent samordning av transfern och att översta våningen kräver trappor.

Relaterade gästrecensioner

10

Robert

1 aug. 2025

·

Stannade 1 natt

Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good

Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good

10

Richard John

2 aug. 2023

·

Stannade 1 natt

Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.

Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.

10

Sherry

19 maj 2025

·

Stannade 1 natt

We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.

We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.

10

Matthew

16 apr. 2024

·

Stannade 2 nätter

Great location - short walk to the train station. Great view of the Matterhorn from the balcony. Nice having a bar and restaurant within the hotel.

Great location - short walk to the train station. Great view of the Matterhorn from the balcony. Nice having a bar and restaurant within the hotel.

10

Kasey

3 apr. 2024

·

Stannade 2 nätter

The board and boot storage with boot heaters.

The board and boot storage with boot heaters.

10

Terry

27 dec. 2023

·

Stannade 1 natt

Very great service and they have a shuttle.

Very great service and they have a shuttle.

8

Katherine

2 juni 2024

·

Stannade 2 nätter

Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.

Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.

8

xiaolin

27 feb. 2025

·

Stannade 1 natt

The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.

The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.

8

JANICE

6 apr. 2023

·

Stannade 1 natt

Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,

Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,

10

Valerie

23 juli 2023

·

Stannade 2 nätter

Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!

Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Recensionerna beskriver ofta hotellet och rummen som rena och väl underhållna. Enstaka problem inkluderade en trasig inredningsdetalj och ett slarv från städpersonalen.

Relaterade gästrecensioner

8

Motohiko

25 sep. 2024

·

Stannade 1 natt

ロケーションがとても良く、朝ホテルから出てすぐの所で、朝日を浴びるマッターホルンの写真を撮ることができた。また、部屋もきれいで、シャワーのお湯のでも良く快適に過ごせた。スタッフもまな親切でストレスなく過ごせた。

ロケーションがとても良く、朝ホテルから出てすぐの所で、朝日を浴びるマッターホルンの写真を撮ることができた。また、部屋もきれいで、シャワーのお湯のでも良く快適に過ごせた。スタッフもまな親切でストレスなく過ごせた。

10

wolfgang

9 jan. 2022

·

Stannade 1 natt

Lage, freundlichkeit der Mitarbeiter, sauber, zimmer - alles wunderbar 👍

Lage, freundlichkeit der Mitarbeiter, sauber, zimmer - alles wunderbar 👍

8

Gary

30 maj 2024

·

Stannade 1 natt

Zermatt - location is good. Older hotel but in good condition. Clean. Friendly staff. Good breakfast.

Zermatt - location is good. Older hotel but in good condition. Clean. Friendly staff. Good breakfast.

8

Minjia

25 juni 2025

·

Stannade 2 nätter

It’s a safe and clean place to stay, no fancy but nice. Everything is close to, shops and train station.

It’s a safe and clean place to stay, no fancy but nice. Everything is close to, shops and train station.

8

Katherine

2 juni 2024

·

Stannade 2 nätter

Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.

Great location in Zermatt. Rooms were nice and clean. Bar was nice. We enjoyed our two night stay.

10

Dong

16 aug. 2024

·

Stannade 1 natt

The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.

The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.

6

Warren

24 juni 2023

·

Stannade 3 nätter

I have mixed feelings about this property. On the plus side the staff were fabulous (except the house keeping staff). The front desk staff were particularly friendly and helpful. On the downside the beds were uncomfortable and the mattresses need updating. The property had a strong smell of tobacco from years gone by and the restaurant was not always open. The biggest issue for me was the housekeeping staff who ignored do not disturb signs. This hotel has balconies which provide excellent views of the Matterhorn. However these balconies are adjoining, I was having a day of not feeling well so I put the do not disturb sign up on my room, opened the balcony door to let air in as the hotel is not air conditioned. I was laying all but naked on my bed resting when the door between the balconies opened up. The cleaner saw I was almost naked (which is not a pretty site) but then proceeded to clean the balcony. Then 2 other cleaning staff come in to clean the balcony. I ask them what they were doing saying I had the do not disturb sign up. They ignored me and said they had to clean. I was not only embarrassed but felt violated. A complaint to the front desk was handled well though. Given the negatives I would not recommend this hotel at this stage. I would like to commend the gentleman who initially checked me in (he mentioned he was from Germany) and the lady who initially addressed my complaint and checked me out. They are fantastic customer service people.

I have mixed feelings about this property. On the plus side the staff were fabulous (except the house keeping staff). The front desk staff were particularly friendly and helpful. On the downside the beds were uncomfortable and the mattresses need updating. The property had a strong smell of tobacco from years gone by and the restaurant was not always open. The biggest issue for me was the housekeeping staff who ignored do not disturb signs. This hotel has balconies which provide excellent views of the Matterhorn. However these balconies are adjoining, I was having a day of not feeling well so I put the do not disturb sign up on my room, opened the balcony door to let air in as the hotel is not air conditioned. I was laying all but naked on my bed resting when the door between the balconies opened up. The cleaner saw I was almost naked (which is not a pretty site) but then proceeded to clean the balcony. Then 2 other cleaning staff come in to clean the balcony. I ask them what they were doing saying I had the do not disturb sign up. They ignored me and said they had to clean. I was not only embarrassed but felt violated. A complaint to the front desk was handled well though. Given the negatives I would not recommend this hotel at this stage. I would like to commend the gentleman who initially checked me in (he mentioned he was from Germany) and the lady who initially addressed my complaint and checked me out. They are fantastic customer service people.

10

John

9 maj 2024

·

Stannade 1 natt

Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food.

Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food.

10

Joan

12 maj 2025

·

Stannade 2 nätter

Excellent stay, very helpful staff. Only complaint was the broken toilet seat, one side has come adrift.

Excellent stay, very helpful staff. Only complaint was the broken toilet seat, one side has come adrift.

10

thea

23 juli 2025

·

Stannade 2 nätter

Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I

Beautiful view of the Edgar room was very clean. Breakfast was OK.staff was great!! I

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Många rum har balkonger med slående utsikt över Matterhorn, och storleken varierar från kompakt till mycket rymlig. Vissa gäster rapporterade brist på luftkonditionering, enstaka störande ljud eller byggnadsarbeten, svagt Wi-Fi på rummet eller mindre bekväma sängar; de översta våningarna kräver trappor.

Relaterade gästrecensioner

10

Sherry

19 maj 2025

·

Stannade 1 natt

We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.

We were on the top floor and the last floor up does not have a lift. I was grumpy about it at first but our view of the Matterhorn was so spectacular that it was worth the inconvenience. Only complaint I have is their check in was 3pm and the reception desk wasn't staffed until the. So there was no getting in our room early but we were able to store our luggage.

10

Takumitsu

15 sep. 2025

·

Stannade 1 natt

I love the hotel overall, especially the great mountain view from the room, but there is a little bit of noise from the bar at night.

I love the hotel overall, especially the great mountain view from the room, but there is a little bit of noise from the bar at night.

8

TONY H

11 okt. 2023

·

Stannade 2 nätter

Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.

Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.

8

Sandra

12 juni 2025

·

Stannade 2 nätter

Overall our stay was pretty good but there is no air conditioning in the buildings so it was hard to sleep. We opened the windows which made it a bit easier to sleep. The other thing is they don’t have irons to press your clothes available. They make you pay for the pressing service. That was a disappointment as usually when you travel clothes get wrinkle. Another thing I want to mention is that they don’t provide shampoo or conditioner. Other than that it’s a pretty decent hotel to stay.

Overall our stay was pretty good but there is no air conditioning in the buildings so it was hard to sleep. We opened the windows which made it a bit easier to sleep. The other thing is they don’t have irons to press your clothes available. They make you pay for the pressing service. That was a disappointment as usually when you travel clothes get wrinkle. Another thing I want to mention is that they don’t provide shampoo or conditioner. Other than that it’s a pretty decent hotel to stay.

10

Tim

20 okt. 2025

·

Stannade 1 natt

Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.

Great room at the top of the hotel looking straight onto Matterhorn. Worth every penny just for the view.

10

Dong

16 aug. 2024

·

Stannade 1 natt

The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.

The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.

8

Jan

1 sep. 2025

·

Stannade 1 natt

Direkt im Zentrum, schöner Frühstücksraum, nah am Bahnhof. Zimmer modernisiert, Aber dennoch hellhörig.

Direkt im Zentrum, schöner Frühstücksraum, nah am Bahnhof. Zimmer modernisiert, Aber dennoch hellhörig.

10

Phithoun

23 juni 2023

·

Stannade 2 nätter

A great hotel with convenient location to most places in the town. The staff was very friendly. Breakfast was included with our stay. The WIFI signal in our room was very weak.

A great hotel with convenient location to most places in the town. The staff was very friendly. Breakfast was included with our stay. The WIFI signal in our room was very weak.

8

Ryan

13 dec. 2024

·

Stannade 2 nätter

Great location and nice hotel. Room was pretty small for the price, but the balcony overlooking the stunning mountain range of Switzerland made up for it. The hotel offered a decent breakfast and you have plenty of food options nearby. Overall the hotel views were stunning and it was a decent hotel.

Great location and nice hotel. Room was pretty small for the price, but the balcony overlooking the stunning mountain range of Switzerland made up for it. The hotel offered a decent breakfast and you have plenty of food options nearby. Overall the hotel views were stunning and it was a decent hotel.

10

Dennis

23 feb. 2026

·

Stannade 3 nätter

Room was spacious and had a balcony view of the Matterhorn.

Room was spacious and had a balcony view of the Matterhorn.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen lovordas ofta som vänlig, hjälpsam och proaktiv, inklusive uppmärksamma detaljer vid störningar och tidiga avgångar. Vissa gäster upplevde missförstånd med transfer/taxi, begränsad bemanning i receptionen eller slarv från städpersonalen.

Relaterade gästrecensioner

10

Andrea

13 sep. 2025

·

Stannade 2 nätter

Incredible place in Zermatt. Amazing staff, great hotel.

Incredible place in Zermatt. Amazing staff, great hotel.

10

Michael

19 apr. 2025

·

Stannade 3 nätter

This hotel did an excellent job of caring for us. We were stranded in Zermatt with no power and no means of getting out of the town until the avalanche was cleared. The hotel staff went out of their way to make sure we had food and warm blankets, all with good cheer.

This hotel did an excellent job of caring for us. We were stranded in Zermatt with no power and no means of getting out of the town until the avalanche was cleared. The hotel staff went out of their way to make sure we had food and warm blankets, all with good cheer.

10

Kimberly

18 sep. 2023

·

Stannade 2 nätter

Customer service went above & beyond to make sure we had everything we needed

Customer service went above & beyond to make sure we had everything we needed

10

Erica

24 sep. 2023

·

Stannade 1 natt

Very easy check in, allowed us to keep our bags at the hotel free of charge, nice breakfast spread. However, room was only equipped with one towel and one pillow and since we arrived after hours were unable to speak to staff for additional.

Very easy check in, allowed us to keep our bags at the hotel free of charge, nice breakfast spread. However, room was only equipped with one towel and one pillow and since we arrived after hours were unable to speak to staff for additional.

10

Laura

7 maj 2023

·

Stannade 3 nätter

The staff were all welcoming and friendly making sure all of my needs were met. I had to check out early the night before my last night because we had a train to catch at 537 a.m. The staff prepared me a to-go breakfast package with water included. I was so surprised and impressed. This hotel was great to me!

The staff were all welcoming and friendly making sure all of my needs were met. I had to check out early the night before my last night because we had a train to catch at 537 a.m. The staff prepared me a to-go breakfast package with water included. I was so surprised and impressed. This hotel was great to me!

8

Cascade

29 aug. 2023

·

Stannade 2 nätter

The hotel location is super as it's within walking distance to pretty much everything given the size of Zermatt. Hotel breakfast is good. However, its staff all seemed new and were not knowledgeable about any local areas. The most disappointing part of it was we were asked to pay city tax again upon checking out, when in fact we were charged on city tax when checking in. this shows their lack of customer service from the hotel staff who are not paying attention to what they do.

The hotel location is super as it's within walking distance to pretty much everything given the size of Zermatt. Hotel breakfast is good. However, its staff all seemed new and were not knowledgeable about any local areas. The most disappointing part of it was we were asked to pay city tax again upon checking out, when in fact we were charged on city tax when checking in. this shows their lack of customer service from the hotel staff who are not paying attention to what they do.

8

xiaolin

27 feb. 2025

·

Stannade 1 natt

The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.

The hotel is good overall for the location and staff and room. The facility is little bit old. The only issue is the shuttle service. Hotel never mentioned the shuttle service is available for picking up so we went to hotel by self. When leaving, hotel arranged shuttle service to train station and claimed hotel will pay but the driver asked us to pay since hotel didn’t give him ticket. That is terrible arrangement.

10

Clifford

7 feb. 2025

·

Stannade 8 nätter

The staff was friendly, helpful, and attentive.

The staff was friendly, helpful, and attentive.

10

Adora De

10 juni 2025

·

Stannade 1 natt

Staff was so friendly! Carmen was so great and friendly!

Staff was so friendly! Carmen was so great and friendly!

6

??

19 feb. 2025

·

Stannade 2 nätter

レセプションを1人で回しているので、頼んだことへの対応が遅かった。それ以外は快適だった。

レセプションを1人で回しているので、頼んだことへの対応が遅かった。それ以外は快適だった。

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Beskrivs genomgående som centralt och med gångavstånd till tågstationen, floden och liftarna, med rutter som är lätta att navigera med bagage. Några noterar en lätt uppförsbacke och enstaka byggnadsarbeten i närheten.

Relaterade gästrecensioner

10

Theresa

13 juli 2025

·

Stannade 2 nätter

A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.

A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.

10

Chen

11 okt. 2024

·

Stannade 1 natt

Good location. A few minutes from train station. Can see Matterhorn from window.

Good location. A few minutes from train station. Can see Matterhorn from window.

8

TONY H

11 okt. 2023

·

Stannade 2 nätter

Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.

Close to train station. Mountain View can see Matterhorn from balcony that is a plus. Breakfast is good.

10

Madison

22 apr. 2024

·

Stannade 3 nätter

The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!

The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!

10

nongnooch

27 maj 2025

·

Stannade 1 natt

I love this property. My room is small but it is in good condition. I love breakfast options. The only thing to let everyone knows in advance is that it is up at the hill so please prepare for the walk and luggage.

I love this property. My room is small but it is in good condition. I love breakfast options. The only thing to let everyone knows in advance is that it is up at the hill so please prepare for the walk and luggage.

10

Tim

28 nov. 2025

·

Stannade 1 natt

Right in the area you want to be with a great view of the Matterhorn!

Right in the area you want to be with a great view of the Matterhorn!

10

William

8 jan. 2025

·

Stannade 2 nätter

Great Hotel! Perfect location

Great Hotel! Perfect location

10

Carrie

20 aug. 2024

·

Stannade 1 natt

Great property, close to the train station.

Great property, close to the train station.

10

Daniel

30 sep. 2024

·

Stannade 2 nätter

The hotel was right in middle of town, short walk to train and lifts to skiing hiking and biking. Some construction going on next door so ask for higher floor

The hotel was right in middle of town, short walk to train and lifts to skiing hiking and biking. Some construction going on next door so ask for higher floor

8

Nishanth

28 maj 2025

·

Stannade 1 natt

Overall it’s a okayish experience and the downside is it’s like a 7-8mins walk from Zermatt train station and they didn’t provide the taxi(yes, they do arrange if you have more bags as it’s a car free town) for our return journey at 6am. I think they have their own taxi but it’s kept in garage for some reason. If you have more bags, better to opt for a hotel who provides taxi during early hours like 6am. They provided the taxi at 12.30pm when we checked in though. Also, luggage storage is at your own risk because their actual storage room is full when we went at 12pm and the receptionist said “you can leave in the hall way near reception” and we were worried about it. Coming to the room, the south facing with balcony has the best direct view of Matterhorn and it’s totally worth the extra bucks!

Overall it’s a okayish experience and the downside is it’s like a 7-8mins walk from Zermatt train station and they didn’t provide the taxi(yes, they do arrange if you have more bags as it’s a car free town) for our return journey at 6am. I think they have their own taxi but it’s kept in garage for some reason. If you have more bags, better to opt for a hotel who provides taxi during early hours like 6am. They provided the taxi at 12.30pm when we checked in though. Also, luggage storage is at your own risk because their actual storage room is full when we went at 12pm and the receptionist said “you can leave in the hall way near reception” and we were worried about it. Coming to the room, the south facing with balcony has the best direct view of Matterhorn and it’s totally worth the extra bucks!

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Frukosten får ofta beröm för kvalitet och utbud. Åsikterna om kaffeserveringen och bar/restaurangen är mer blandade, med några negativa upplevelser.

Relaterade gästrecensioner

10

Catherine

25 juli 2025

·

Stannade 1 natt

It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel.

It was in the perfect location with a window view of the Matterhorn. We loved our room and the breakfast was excellent. A lot of great choices. I would definitely return to this hotel.

10

Robert

1 aug. 2025

·

Stannade 1 natt

Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good

Fantastic room. Great balcony to view and enjoy The Matterhorn. Bed and bathroom wonderful. The bar staff was not really good at mixing a good drink. The breakfast was quite nice and good

10

Theresa

13 juli 2025

·

Stannade 2 nätter

A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.

A nice property just a 10 minute walk from the train station. Several nice restaurants nearby. Breakfast was okay. We didn’t care for the coffee, but there was a nice selection of breads including croissants. We would stay here again.

10

Richard John

2 aug. 2023

·

Stannade 1 natt

Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.

Great hotel. Central to everywhere in the village. Fantastic kitchen and cuisine. You van stay in and have a great meal with great staff and guests.

10

Karen

5 apr. 2023

·

Stannade 2 nätter

Great service, lovely breakfast, highly recommend.

Great service, lovely breakfast, highly recommend.

8

JANICE

6 apr. 2023

·

Stannade 1 natt

Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,

Liked the property. Clean, convenient, and helpful staff. We asked for recommendation for fondue restaurant, and were told about onsite restaurant. Restaurant was empty on arrival, about 7pm. When we asked for cheese fondue-not on menu, but would make for us. We only wanted small amount to dip bread-so we got that. We are 4 older ladies…we asked about the entree fondue…it was combo turkey, beef, and pork to be cooked in a broth type fondue. We wanted to just order a small amount for us-server said it would be too little for us 4 to share, so we ordered 4-one for each. There as entirely too much food!, probably 16 oz of meat for each of us!, we ate what we could, but almost 3 servings were discarded! It was VERY expensive, and we felt like we were talked out of the size we should have ordered!,,

10

T

10 juli 2025

·

Stannade 2 nätter

マッターホルンマウンテンビューでした。ジュニスウィートからスウィートにアップサービスしていただけました嬉しい。朝食はバイキングで美味しいです。駅からも近くアクセスは良かったです。

マッターホルンマウンテンビューでした。ジュニスウィートからスウィートにアップサービスしていただけました嬉しい。朝食はバイキングで美味しいです。駅からも近くアクセスは良かったです。

10

Anne

22 juli 2023

·

Stannade 2 nätter

Fantastic service and location. Outstanding breakfast.

Fantastic service and location. Outstanding breakfast.

10

Paul

1 juni 2024

·

Stannade 3 nätter

The view of the Matterhorn from our room balcony was magnificent! The only negative of our stay was coffee. There is no option in the room which I assume is for fire safety. When having breakfast in the dining area the coffee is served by the cup. When there are 8-20 guests at one time and one server who is hustling it's not efficient. There is no fault on the server just the system.

The view of the Matterhorn from our room balcony was magnificent! The only negative of our stay was coffee. There is no option in the room which I assume is for fire safety. When having breakfast in the dining area the coffee is served by the cup. When there are 8-20 guests at one time and one server who is hustling it's not efficient. There is no fault on the server just the system.

10

Valerie

23 juli 2023

·

Stannade 2 nätter

Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!

Hotel Excelsior was perfect for our stay in Zermatt. Our room was small but had everything we needed when we weren’t out exploring the beautiful surroundings. The provided breakfast was exceptional. Staff were very friendly and provided local recommendations upon request. The property also has a dinner restaurant which was a nice option if we didn’t want to go out. Overall I was very pleased with our stay and would definitely stay again!

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Håkan

28 sep. 2025

·

Stannade 1 natt

Stora rymligacrum

Stora rymligacrum

10

Mika

20 juni 2026

·

Stannade 1 natt

Alles sehr gut, vor allem preiswert. Auch meine Gold Level wurde berücksichtigt, was eher eine Seltenheit geworden ist

Alles sehr gut, vor allem preiswert. Auch meine Gold Level wurde berücksichtigt, was eher eine Seltenheit geworden ist

10

Kerry

10 juni 2026

·

Stannade 2 nätter

Zermatt is expensive. So I was looking at something at a more favourable price and crossing my fingers it wasn’t dreadful. It turns out that this hotel was a really awesome place to stay, if you want to have a few CHF left in your pocket to enjoy the opportunities in the mountains. The rooms are small, but clean, comfortable and efficiently laid out. The breakfast was amazing. The staff were super helpful. (I forgot that the shops close for lunch and I couldn’t get my ski equipment back to the shop before my train departure. The staff member at the desk promised to take care of it. Here’s the BEST THING about this hotel: location! It’s an easy walk from the train station but not on the main street (which I imagine can be noisy) and mere steps away from a bus stop for both the red and green lines.

Zermatt is expensive. So I was looking at something at a more favourable price and crossing my fingers it wasn’t dreadful. It turns out that this hotel was a really awesome place to stay, if you want to have a few CHF left in your pocket to enjoy the opportunities in the mountains. The rooms are small, but clean, comfortable and efficiently laid out. The breakfast was amazing. The staff were super helpful. (I forgot that the shops close for lunch and I couldn’t get my ski equipment back to the shop before my train departure. The staff member at the desk promised to take care of it. Here’s the BEST THING about this hotel: location! It’s an easy walk from the train station but not on the main street (which I imagine can be noisy) and mere steps away from a bus stop for both the red and green lines.

10

Caitlin

8 juni 2026

·

Stannade 1 natt

Lovely area and helpful staff. Showers are quite small in the bathrooms. Breakfast is really nice, great selection of foods.

Lovely area and helpful staff. Showers are quite small in the bathrooms. Breakfast is really nice, great selection of foods.

10

Chandan

7 juni 2026

·

Stannade 1 natt

Good for a short stay. Staff was helpful. Check in time is pretty strict. No restaurant in the premises. Decent breakfast. Located close to a few restaurants and shops.

Good for a short stay. Staff was helpful. Check in time is pretty strict. No restaurant in the premises. Decent breakfast. Located close to a few restaurants and shops.

Boendets policy

Instruktioner för incheckning

Allt du behöver veta för en smidig incheckning.

Incheckning

Checka ut

Från 15:00 till 22:00

Innan 11:00

Bra att veta

Ytterligare regler och information om denna fastighet.

Tillval

Ytterligare betalda tjänster du kan efterfråga.

Undrar du något?

Omedelbara AI-svar är baserade på hotellinformation

Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $358	22 $274	23 $257	24 $254	25 $268	26 $252
27 $254	28	29 $252	30 $306

oktober 2026

Billigare

Dyrare

Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.

Priser i USD för 2 gäster uppdateras dagligen.

Receptionen är öppen varje dag från 07.00 till 22.00. Kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Om du planerar att ankomma efter 22.00 ska du kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen. Gäster måste kontakta boendet i förväg för incheckningsinstruktioner. Receptionen är bemannad under begränsade tider. Kontakta boendet med hjälp av informationen i bokningsbekräftelsen om du har några frågor. Informationen från boendet kan ha översatts med automatiska översättningsverktyg. Zermatt ligger i en bilfri zon och kan endast nås med tåg.

Incheckning måste göras av någon som är minst 18 år.

Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
Gäster bör kontakta boendet i förväg för att boka spjälsängar och extrasängar.
Boendet accepterar kreditkort, bankkort och kontanter.
Kontantfria transaktioner erbjuds
På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare, rökdetektor och säkerhetssystem.
Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.

Gäster kan tillåtas att ta med sig husdjur om de kontaktar boendet direkt. Kontaktuppgifter finns i bokningsbekräftelsen (tilläggsavgifter tillkommer, mer information hittar du i avsnittet om avgifter).
Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.

Avgift för husdjur: CHF 20 per husdjur per natt
Inga avgifter tas ut för assistanshundar
Avgift för extrasäng: CHF 50.0 per dag

Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.