Hotel ZERMAMA Zermatt
360 US$
/ noche
Promedio para noviembre
Precios para Hotel ZERMAMA Zermatt
Selecciona fechas para ver precios y disponibilidad
360 US$
/ noche
Promedio para noviembre
Precios medios mensuales
En Hotel ZERMAMA Zermatt, los precios por noche son de 360 US$ de media en el mes más barato (noviembre) y de 823 US$ en el mes más caro (febrero), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 695 US$ |
| febrero | 823 US$ |
| marzo | 622 US$ |
| abril | 461 US$ |
| mayo | 450 US$ |
| junio | 442 US$ |
| julio | 446 US$ |
| agosto | 419 US$ |
| septiembre | 451 US$ |
| octubre | 395 US$ |
| noviembre | 360 US$ |
| diciembre | 654 US$ |
E
F
M
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M
J
J
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nov · 360 US$
N
D
Más caro: febrero (aprox. 823 US$)
Más barato: noviembre (aprox. 360 US$)
Acerca de esta propiedad
Con una terraza donde descansar y comodidades como conexión a Internet wifi gratis y servicios de conserjería, ¡no te faltará de nada! En este hotel de estilo art decó encontrarás también guardaesquís y un vestíbulo con chimenea.
Servicios
Con una terraza donde descansar y comodidades como conexión a Internet wifi gratis y servicios de conserjería, ¡no te faltará de nada! En este hotel de estilo art decó encontrarás también guardaesquís y un vestíbulo con chimenea.
Servicios empresariales
Tendrás periódicos gratuitos en el vestíbulo, tintorería y atención multilingüe a tu disposición. Podrás utilizar el servicio de traslado desde la estación de trenes (de pago).
Comida
Tienes un restaurante y una cafetería a tu disposición para comer algo, pero si lo prefieres, puedes llamar al servicio de habitaciones con horario limitado de este hotel. Apaga la sed con tu bebida favorita en el bar o lounge. Se ofrece un desayuno a la carta todos los días de 07:00 a 12:00 con un coste adicional.
Habitaciones
En una de las 29 habitaciones, equipadas con suelo radiante, te espera una estancia inolvidable. Mantén el contacto con los tuyos gracias a la la conexión wifi gratis. Entre las comodidades, se incluyen caja fuerte, minibar y teléfono.
Ubicación
Si decides alojarte en Hotel ZERMAMA Zermatt, estarás en pleno centro de Zermatt, a solo 14 min a pie de Teleférico Zermatt-Furi. Este hotel se encuentra a pocos kilómetros de Paseo del Glaciar Matterhorn y de Teleférico Klein Matterhorn.
Qué hay cerca
Estación de esquí Zermatt-Matterhorn(0.1 millas)
Funicular Zermatt–Sunnegga(0.1 millas)
Centro de Visitantes de Zermatt(0.3 millas)
Tour Monte Rosa(0.3 millas)
Iglesia de San Mauricio(0.3 millas)
Kirchbrücke(0.3 millas)
Museo Matterhorn(0.3 millas)
Cementerio de Montañeros(0.3 millas)
Teleférico de Esquí Zermatt - Furi(0.7 millas)
Teleférico Zermatt-Furi(0.7 millas)
Parque de Diversión Forestal(0.9 millas)
Estación de esquí de Sunnegga(1.1 millas)
Teleférico Sunnegga Paradise - Blauherd(1.3 millas)
Teleférico Blauherd-Rothorn Paradise(2.1 millas)
Telesilla Furi - Riffelberg(2.1 millas)
Sion (SIR)(48.6 millas)
Aeropuerto Internacional de Ginebra (GVA)(146.9 millas)
Restaurante
Habitaciones para no fumadores
Guardería infantil/Niñera
Servicio de habitaciones
Mostrador turístico
Pistas de tenis
Ubicación
Matterstrasse 23, Zermatt, Suiza
Estación de esquí Zermatt-Matterhorn (0.1 millas)
Funicular Zermatt–Sunnegga (0.1 millas)
Centro de Visitantes de Zermatt (0.3 millas)
Tour Monte Rosa (0.3 millas)
Iglesia de San Mauricio (0.3 millas)
Kirchbrücke (0.3 millas)
Opciones de habitación
3
Habitación clásica con 2 camas individuales, balcón, vistas a la montaña
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
237 ft²
BalcónCalefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
4
Suite Deluxe
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
Calefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privada al aire libreBañera de hidromasaje privada
5
Habitación Grand doble, balcón
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
291 ft²
BalcónBalcón o terrazaCalefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
4
Suite superior
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
269 ft²
BalcónCalefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)Bañera de hidromasaje privadaBañera de hidromasaje privada en la azotea
2
Habitación básica doble
Detalles de la oferta
2 Camas Individuales
Capacidad: 2
183 ft²
Calefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
3
Habitación individual clásica, baño privado
Detalles de la oferta
1 Cama Individual
129 ft²
Calefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
7
Suite clásica
Detalles de la oferta
2 Camas Individuales
y 1 Sofá Cama
Capacidad: 4
484 ft²
BalcónCalefacción por suelo radianteCalefacciónConexión Wi-Fi (gratuita)
Reseñas de los huéspedes sobre Hotel ZERMAMA Zermatt
9.3
Genial
Basado en 324 comentarios verificados
¿Quién se queda aquí?
Pareja
42%
Familia
27%
Grupo
19%
Solo/a
10%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
El Hotel ZERMAMA Zermatt recibe elogios por su ubicación accesible a pie, cerca de las estaciones de tren y de los remontes, su personal amable, las habitaciones modernas con balcones y las vistas al Cervino, aunque varios huéspedes señalan que las habitaciones son compactas y que no hay aire acondicionado.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
El Hotel ZERMAMA Zermatt recibe elogios por su ubicación accesible a pie, cerca de las estaciones de tren y de los remontes, su personal amable, las habitaciones modernas con balcones y las vistas al Cervino, aunque varios huéspedes señalan que las habitaciones son compactas y que no hay aire acondicionado.
El restaurante y el bar del hotel son muy apreciados por su calidad y ambiente, mientras que el desayuno generalmente gusta, a pesar de algunos comentarios sobre un servicio inconsistente. Algunos huéspedes mencionaron ruido de construcción por la mañana o música alta en el exterior en ciertas noches, mientras que otros agradecieron el práctico servicio de transporte a la estación. Espere una estancia contemporánea y boutique que prioriza la hospitalidad y la comodidad.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
El restaurante y el bar del hotel, con una terraza al aire libre, crean un ambiente agradable. Varios huéspedes utilizaron el servicio de transporte gratuito de y hacia la estación de tren.
Reseñas de huéspedes relacionadas
10
Jennifer
16 may 2025
·
Se alojó 1 noche
Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.
Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.
10
Rebecca
10 jun 2025
·
Se alojó 1 noche
We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
10
Ann
10 sept 2025
·
Se alojó 2 noches
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
10
Wayne
4 jun 2024
·
Se alojó 2 noches
We enjoyed our our stay at the Hotel Zermama. This is a classy hotel with very nice modern rooms located over the sounds of a tranquil river and a 9 minute walk to Zermatt’s main street and train station. The location is walkable to Zermatt’s train excursions. Call from the the hotel directory at the train station and they will come and pick you up. The restaurant is very nice for for breakfast, lunch, and dinner. The outside setting for drinks is wonderful. The fake fur bear ropes are so cool to enjoy sitting out on their balcony. The friendly staff is excellent and will offer good suggestions for thing to do. Internet was good. We like the romantic soft lighting and fire glowing (TV screen saver) adding to the warm cosy decor. The full length windows and large balcony added to a spacial feeling.
We enjoyed our our stay at the Hotel Zermama. This is a classy hotel with very nice modern rooms located over the sounds of a tranquil river and a 9 minute walk to Zermatt’s main street and train station. The location is walkable to Zermatt’s train excursions. Call from the the hotel directory at the train station and they will come and pick you up. The restaurant is very nice for for breakfast, lunch, and dinner. The outside setting for drinks is wonderful. The fake fur bear ropes are so cool to enjoy sitting out on their balcony. The friendly staff is excellent and will offer good suggestions for thing to do. Internet was good. We like the romantic soft lighting and fire glowing (TV screen saver) adding to the warm cosy decor. The full length windows and large balcony added to a spacial feeling.
10
Lucille
17 dic 2024
·
Se alojó 1 noche
We were upgraded to the Matterhorn suite. It was very large with two full bathrooms and separate bedroom and living room. The balcony was wonderful. The set up for cheese fondue on the balcony with the very warm faux fur robes was perfect. My husband and I really enjoyed this magical experience.
We were upgraded to the Matterhorn suite. It was very large with two full bathrooms and separate bedroom and living room. The balcony was wonderful. The set up for cheese fondue on the balcony with the very warm faux fur robes was perfect. My husband and I really enjoyed this magical experience.
10
Dr. Ken
7 may 2025
·
Se alojó 2 noches
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
10
Wilson
17 jul 2025
·
Se alojó 4 noches
Es un excelente hotel, muy bonito cómodo y muy bien ubicado. El restaurante es muy bueno.
Es un excelente hotel, muy bonito cómodo y muy bien ubicado. El restaurante es muy bueno.
10
SILVANA
25 may 2025
·
Se alojó 2 noches
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
10
Tama
1 oct 2025
·
Se alojó 2 noches
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
8
THOMAS
6 ene 2026
·
Se alojó 2 noches
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y las zonas comunes se describen repetidamente como muy limpias y bien mantenidas.
Reseñas de huéspedes relacionadas
10
Tushar
30 mar 2024
·
Se alojó 1 noche
Great place !! Awesome location and everything is brand new. Excellent customer service
Great place !! Awesome location and everything is brand new. Excellent customer service
10
JI HYE
30 oct 2025
·
Se alojó 2 noches
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
10
Rebecca
10 jun 2025
·
Se alojó 1 noche
We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
10
Dr. Ken
7 may 2025
·
Se alojó 2 noches
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
10
SILVANA
25 may 2025
·
Se alojó 2 noches
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
10
Jeri
11 sept 2023
·
Se alojó 1 noche
Beautiful view and room, easy check in, very clean, wish we could have stayed longer!
Beautiful view and room, easy check in, very clean, wish we could have stayed longer!
10
Bolt
28 oct 2024
·
Se alojó 1 noche
Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
8
THOMAS
6 ene 2026
·
Se alojó 2 noches
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
10
Marion
1 may 2025
·
Se alojó 1 noche
Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.
Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.
10
Mike
17 ago 2024
·
Se alojó 2 noches
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son modernas, elegantes y cómodas, muchas con balcones y vistas al Cervino; sin embargo, varios huéspedes las encontraron compactas y señalan que no hay aire acondicionado, con ocasionales problemas para controlar la temperatura.
Reseñas de huéspedes relacionadas
8
Marcos G.
4 may 2025
·
Se alojó 1 noche
Great place. It does not have an AC but you can leave the window open and it gets chilly.
Great place. It does not have an AC but you can leave the window open and it gets chilly.
10
Ann
10 sept 2025
·
Se alojó 2 noches
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
10
Mary
7 sept 2025
·
Se alojó 1 noche
Room is very small! Small space to walk around the bed
Room is very small! Small space to walk around the bed
10
Aubrey
12 jun 2024
·
Se alojó 2 noches
Enjoyable stay at Zermama! The room was really nice, feels like you’re staying in a cabin. We happened to be there during a warm period and rooms don’t have AC but you can open windows to keep air moving. However there is construction happening nearby so if you are a light sleeper expect to be woken up around 7am from the noise. Hotel is pretty close to the main train stations, and main road. Overall, I would stay here again!
Enjoyable stay at Zermama! The room was really nice, feels like you’re staying in a cabin. We happened to be there during a warm period and rooms don’t have AC but you can open windows to keep air moving. However there is construction happening nearby so if you are a light sleeper expect to be woken up around 7am from the noise. Hotel is pretty close to the main train stations, and main road. Overall, I would stay here again!
10
Bruce
7 jul 2025
·
Se alojó 1 noche
My wife and I loved this hotel and would stay here again in a heartbeat! Beautiful room, incredible amenities, beautiful balcony overlooking the river, which was great to hear at night through the open door. We look forward to coming back.
My wife and I loved this hotel and would stay here again in a heartbeat! Beautiful room, incredible amenities, beautiful balcony overlooking the river, which was great to hear at night through the open door. We look forward to coming back.
6
MIN AH
8 oct 2025
·
Se alojó 1 noche
역이 가깝고 버스 정류장도 바로 앞에 있어 편리합니다. 그러나 객실이 (싱글룸임을 고려한다 해도) 너무 좁았습니다.
역이 가깝고 버스 정류장도 바로 앞에 있어 편리합니다. 그러나 객실이 (싱글룸임을 고려한다 해도) 너무 좁았습니다.
8
Anderson
10 dic 2025
·
Se alojó 1 noche
Quarto pequeno.
Quarto pequeno.
10
Tama
1 oct 2025
·
Se alojó 2 noches
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
10
Aleta
25 abr 2023
·
Se alojó 1 noche
A short walk from the train station, this hotel has small rooms but well designed and nicely appointed. Loved the yoga mat and rollers in the room, as well as welcome macarons!
A short walk from the train station, this hotel has small rooms but well designed and nicely appointed. Loved the yoga mat and rollers in the room, as well as welcome macarons!
6
Rekha
19 ago 2023
·
Se alojó 1 noche
I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.
I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El servicio es ampliamente elogiado por ser amable, atento y proactivo, incluyendo una recepción útil y traslados a la estación; algunos huéspedes informaron sobre fallos aislados en el desayuno.
Reseñas de huéspedes relacionadas
10
JI HYE
30 oct 2025
·
Se alojó 2 noches
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
10
Luciano
25 abr 2025
·
Se alojó 2 noches
Estadia perfeita. Hotel excelente, ótima localização. Conta com um transfer para a estação de trem. Equipe muito prestativa e eficiente. E ainda tem um cachorrinho super simpático, o Tony. A maioria fala português. Super recomendo.
Estadia perfeita. Hotel excelente, ótima localização. Conta com um transfer para a estação de trem. Equipe muito prestativa e eficiente. E ainda tem um cachorrinho super simpático, o Tony. A maioria fala português. Super recomendo.
10
Christopher
5 nov 2025
·
Se alojó 1 noche
Courteous and helpful staff in this charming yet very modern boutique hotel. Everything about this place was pure comfort. I was only there for a night as part of a long, four-country trip. But I very much wish I had stayed longer.
Courteous and helpful staff in this charming yet very modern boutique hotel. Everything about this place was pure comfort. I was only there for a night as part of a long, four-country trip. But I very much wish I had stayed longer.
10
Dr. Ken
7 may 2025
·
Se alojó 2 noches
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
10
Dionne
13 ago 2025
·
Se alojó 2 noches
I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!
I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!
10
Diane
21 oct 2024
·
Se alojó 2 noches
Location is great. Staffs are nice.
Location is great. Staffs are nice.
10
Lila
13 nov 2024
·
Se alojó 3 noches
Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests
Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests
10
Tama
1 oct 2025
·
Se alojó 2 noches
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
10
Mary
26 abr 2025
·
Se alojó 2 noches
What an amazing crew! A gentleman picked me up, both woman at the front desk were amazingly kind and helpful. Monica was a breath of fresh air and was a gem of a human. Thank you for bringing my Matterhorn experience to the fullest!
What an amazing crew! A gentleman picked me up, both woman at the front desk were amazingly kind and helpful. Monica was a breath of fresh air and was a gem of a human. Thank you for bringing my Matterhorn experience to the fullest!
10
Linda
27 abr 2025
·
Se alojó 2 noches
Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.
Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Muy conveniente para los trenes y los remontes, a poca distancia a pie de la estación, tiendas y restaurantes.
Reseñas de huéspedes relacionadas
10
JI HYE
30 oct 2025
·
Se alojó 2 noches
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
10
Ann
10 sept 2025
·
Se alojó 2 noches
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
10
Michiyo
15 ago 2025
·
Se alojó 1 noche
マウンテンビューの部屋は最高です。駅からも至近。
マウンテンビューの部屋は最高です。駅からも至近。
10
Chereen
1 nov 2024
·
Se alojó 1 noche
Beautiful hotel! It was an easy walk from the train stop in Zermatt, and we loved its proximity to shops and restaurants. The staff was very friendly and helpful and gave us great tips for local spots to check out.
Beautiful hotel! It was an easy walk from the train stop in Zermatt, and we loved its proximity to shops and restaurants. The staff was very friendly and helpful and gave us great tips for local spots to check out.
10
Diane
21 oct 2024
·
Se alojó 2 noches
Location is great. Staffs are nice.
Location is great. Staffs are nice.
10
YOSHIFUMI
17 ago 2025
·
Se alojó 1 noche
It's close to the station and the Japanese Bridge, and you can see the Matterhorn from your room.
It's close to the station and the Japanese Bridge, and you can see the Matterhorn from your room.
8
YOICHI
11 ago 2024
·
Se alojó 1 noche
立地がよく便利だった。
立地がよく便利だった。
10
Bolt
28 oct 2024
·
Se alojó 1 noche
Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
8
THOMAS
6 ene 2026
·
Se alojó 2 noches
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
10
Marion
1 may 2025
·
Se alojó 1 noche
Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.
Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida en el restaurante y el bar es constantemente elogiada por ser sabrosa y de alta calidad; el desayuno suele ser bueno, aunque algunos huéspedes mencionaron un buffet regular y un servicio desigual.
Reseñas de huéspedes relacionadas
10
Jennifer
16 may 2025
·
Se alojó 1 noche
Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.
Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.
10
Christine
9 ago 2024
·
Se alojó 2 noches
This was a fantastic stay. Margarita showed me to my room and I had a balcony facing the river. The room was comfortable, and had a great design that felt like mountain chic. They even had a yoga mat and foam roller in the room which I greatly appreciated. I ate at the restaurant a couple of times and it was high quality food. Margarita also helped me figure out what to do during my time there. This was one of my favorite hotels that I’ve ever shayed at. Every detail has been thought about.
This was a fantastic stay. Margarita showed me to my room and I had a balcony facing the river. The room was comfortable, and had a great design that felt like mountain chic. They even had a yoga mat and foam roller in the room which I greatly appreciated. I ate at the restaurant a couple of times and it was high quality food. Margarita also helped me figure out what to do during my time there. This was one of my favorite hotels that I’ve ever shayed at. Every detail has been thought about.
10
Jitrada
26 may 2025
·
Se alojó 1 noche
Amazing stay, and view from the balcony. Food are brilliant, fondue with the view is a must!
Amazing stay, and view from the balcony. Food are brilliant, fondue with the view is a must!
10
Dr. Ken
7 may 2025
·
Se alojó 2 noches
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
10
Dionne
13 ago 2025
·
Se alojó 2 noches
I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!
I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!
10
Lila
13 nov 2024
·
Se alojó 3 noches
Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests
Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests
10
faiza
7 nov 2024
·
Se alojó 1 noche
I loved the hotels proximity to all restaurants and activities. Everyone was amazing. The hotel accommodations were top notch and the restaurant most specifically the Thai soup was phenomenal.
I loved the hotels proximity to all restaurants and activities. Everyone was amazing. The hotel accommodations were top notch and the restaurant most specifically the Thai soup was phenomenal.
10
Tama
1 oct 2025
·
Se alojó 2 noches
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
10
Mike
17 ago 2024
·
Se alojó 2 noches
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
10
Linda
27 abr 2025
·
Se alojó 2 noches
Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.
Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Cristina
27 sept 2025
·
Se alojó 1 noche
Muy linda vista a pesar de que mi habitación estaba al lado de la vía del tren (pasaba por un costado)
Muy linda vista a pesar de que mi habitación estaba al lado de la vía del tren (pasaba por un costado)
10
Perla
29 ago 2025
·
Se alojó 2 noches
El hotel tiene una vista hermoso a la montaña
El hotel tiene una vista hermoso a la montaña
10
Wilson
17 jul 2025
·
Se alojó 4 noches
Es un excelente hotel, muy bonito cómodo y muy bien ubicado. El restaurante es muy bueno.
Es un excelente hotel, muy bonito cómodo y muy bien ubicado. El restaurante es muy bueno.
10
German
5 nov 2024
·
Se alojó 2 noches
Muy bonito lugar en una zona muy buena, vista completa al Matterhorn!! La atención fue excelente, nos dieron un trato muy bueno
Muy bonito lugar en una zona muy buena, vista completa al Matterhorn!! La atención fue excelente, nos dieron un trato muy bueno
10
Nichola
hace 4 días
·
Se alojó 1 noche
Fabulous hotel in great location. Very welcoming and helpful staff. Amazing fondue on the balcony overlooking at Matterhorn. Highly recommended
Fabulous hotel in great location. Very welcoming and helpful staff. Amazing fondue on the balcony overlooking at Matterhorn. Highly recommended
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 21:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
diciembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-11-12: 210.47658057708742USD
- 2026-11-13: 234.65191827578738USD
- 2026-11-14: 266.3806721925965USD
- 2026-11-15: 419.7975922032471USD
- 2026-11-16: 242.57648522610475USD
- 2026-11-17: 199.77764206896975USD
- 2026-11-18: 442.89377880541997USD
- 2026-11-19: 200.94972011236575USD
- 2026-11-20: 362.41100771673587USD
- 2026-11-21: 362.5202243100586USD
- 2026-11-22: 243.07960741528322USD
- 2026-11-23: 496.4643659060669USD
- 2026-11-24: 265.24755425698856USD
- 2026-11-25: 437.4279525223389USD
- 2026-11-26: 264.4885242540894USD
- 2026-11-27: 397.6958674165039USD
- 2026-11-28: 462.76714747912604USD
- 2026-11-29: 267.1777845192261USD
- 2026-11-30: 264.1888285202637USD
- 2026-12-01: 462.76714747912604USD
- 2026-12-02: 397.6958674165039USD
- 2026-12-03: 462.76714747912604USD
- 2026-12-04: 640.5571091669923USD
- 2026-12-05: NO DATA
- 2026-12-06: 424.180165437378USD
- 2026-12-07: 430.231507447815USD
- 2026-12-08: 433.3184038910523USD
- 2026-12-09: 482.5142165313111USD
- 2026-12-10: 430.12026519897466USD
- 2026-12-11: 640.5571091669923USD
- 2026-12-12: NO DATA
- 2026-12-13: 548.76918839563USD
- 2026-12-14: 522.0304680417481USD
- 2026-12-15: 522.0304680417481USD
- 2026-12-16: 512.0999281932984USD
- 2026-12-17: 578.4896061495361USD
- 2026-12-18: 719.5785386043701USD
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: 942.681603958252USD
- 2026-12-23: 1607.9257820490725USD
- 2026-12-24: 1664.2383302192384USD
- 2026-12-25: NO DATA
- 2026-12-26: 914.5323521456299USD
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: 1706.1675088212892USD
- 2027-01-02: NO DATA
- 2027-01-03: 1091.5015182177735USD
- 2027-01-04: 710.581252013794USD
- 2027-01-05: 613.829394874756USD
- 2027-01-06: 640.5571091669923USD
- 2027-01-07: 640.5571091669923USD
- 2027-01-08: NO DATA
- 2027-01-09: NO DATA
- 2027-01-10: 574.3242507087402USD
- 2027-01-11: NO DATA
- 2027-01-12: NO DATA
La recepción está abierta todos los días de 07:30 a 22:00. Si tienes previsto llegar después de las 22:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. El servicio de recepción está disponible en horario limitado. Si tienes dudas, ponte en contacto con el alojamiento a través los datos que aparecen en la confirmación de la reserva. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática. Zermatt es una zona en la que no se permite la circulación de vehículos a motor, y solo se puede acceder a ella en tren.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo y sistema de seguridad.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Las normas culturales y las políticas para huéspedes pueden variar según el país y el alojamiento, que es el que dicta las políticas que aquí se muestran.
- Se ofrece alojamiento gratuito a los menores de hasta 6 años, siempre que ocupen la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno a la carta: entre 15 y 30 CHF por persona (precio aproximado)
- Mascotas: 15 CHF por mascota, por día
- No se cobran tasas por los animales de servicio
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Restaurante
Habitaciones para no fumadores
Guardería infantil/Niñera
Servicio de habitaciones
Mostrador turístico
Pistas de tenis
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Comidas para llevar
Habitaciones antialérgicas disponibles
Habitación familiar
Snack Bar/Deli
Wheelchair Accessible (Limited)
Actividades
Pistas de tenis
Campo de golf (cercano)
Ciclismo
Minigolf
Equitación
Senderismo
Bicycle Tour Information
Muebles de exterior
Terraza
Servicios
Mostrador turístico
Guardería infantil/Niñera
Servicio de limpieza
Caja fuerte
Consigna de equipajes
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