Hotel ZERMAMA Zermatt
US$ 457
/noite
Média para setembro
Preços para Hotel ZERMAMA Zermatt
Selecione datas para ver preços e disponibilidade
US$ 457
/noite
Média para setembro
Preços médios mensais
Em Hotel ZERMAMA Zermatt, o preço por noite é, em média, US$ 360 no mês mais barato (novembro) e US$ 823 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 695 |
| fevereiro | US$ 823 |
| março | US$ 622 |
| abril | US$ 461 |
| maio | US$ 450 |
| junho | US$ 442 |
| julho | US$ 446 |
| agosto | US$ 419 |
| setembro | US$ 457 |
| outubro | US$ 395 |
| novembro | US$ 360 |
| dezembro | US$ 654 |
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Mais caro: fevereiro (aprox. US$ 823)
Mais barato: novembro (aprox. US$ 360)
Sobre este alojamento
Desfrute de fantásticas vistas a partir da açoteia ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis e serviços de concierge. Este hotel de estilo Art Déco dispõe ainda de armazenamento de esquis e de u...
Comodidades
Desfrute de fantásticas vistas a partir da açoteia ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-fi grátis e serviços de concierge. Este hotel de estilo Art Déco dispõe ainda de armazenamento de esquis e de uma lareira no lobby.
Comodidades para negócios
As principais comodidades incluem jornais grátis no lobby, um serviço de limpeza a seco e assistência multilingue. O hotel conta com transporte a partir da estação de comboios (sobretaxa).
Restaurante
Peça o seu cocktail favorito no bar/lounge. O hotel serve pequenos-almoços preparados no momento diariamente entre as 7:00 e as 12:00 mediante uma sobretaxa.
Quartos
Para que se sinta em casa durante a sua estadia, os 29 quartos oferecem piso aquecido. Mantenha-se em contacto graças à internet sem fios. As comodidades incluem ainda telefone, além de cofres e de minibares.
Localização
Numa localização central em Zermatt com uma estadia Hotel ZERMAMA Zermatt, ficará a 14 minuto(s) a pé de Telecabine Zermatt-Furi. Este hotel encontra-se na vizinhança de outros pontos de referência, entre os quais Passeio no Glaciar Matterhorn e Teleférico Klein Matterhorn.
O que há nas proximidades
Zermatt-Matterhorn Ski Paradise(0.1 milhas)
Elevador de Talstation Sunnegga, Zermatt(0.1 milhas)
Centro de Visitantes de Zermatt(0.3 milhas)
Tour Monte Rosa(0.3 milhas)
Igreja de São Maurício(0.3 milhas)
Kirchbrücke(0.3 milhas)
Museu Matterhorn(0.3 milhas)
Cemitério dos Alpinistas(0.3 milhas)
Zermatt - Furi(0.3 milhas)
Pistas de Esqui de Furi(0.3 milhas)
Furi - Riffelberg(0.3 milhas)
Telecabine Zermatt-Furi(0.7 milhas)
Parque de Diversões Florestal(0.9 milhas)
Sunnegga Ski Resort(1.1 milhas)
Teleférico Sunnegga Paradise - Blauherd(1.3 milhas)
Sion (SIR)(48.6 milhas)
Aeroporto Internacional de Genebra (GVA)(146.9 milhas)
Restaurante
Quartos de não fumadores
Babysitting/Serviço para crianças
Serviço de quartos
Balcão de turismo
Campos de ténis
Localização
Matterstrasse 23, Zermatt, Suíça
Zermatt-Matterhorn Ski Paradise (0.1 milhas)
Elevador de Talstation Sunnegga, Zermatt (0.1 milhas)
Centro de Visitantes de Zermatt (0.3 milhas)
Tour Monte Rosa (0.3 milhas)
Igreja de São Maurício (0.3 milhas)
Kirchbrücke (0.3 milhas)
Opções de quartos
3
Quarto Twin Clássico, varanda, vista para a montanha
Detalhes do quarto
2 Camas Individuais
Dormidas 2
237 ft²
VarandaSoalho aquecidoAquecimentoWi-Fi (gratuito)
4
Suite Deluxe
Detalhes do quarto
1 Cama De Casal Extragrande
e 1 Sofá-Cama
Dormidas 4
Soalho aquecidoAquecimentoWi-Fi (gratuito)Banheira de hidromassagem privada exteriorBanheira de hidromassagem privada
5
Quarto Duplo Nobre, varanda
Detalhes do quarto
2 Camas Individuais
Dormidas 2
291 ft²
VarandaVaranda ou TerraçoSoalho aquecidoAquecimentoWi-Fi (gratuito)
4
Suite Superior
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
269 ft²
VarandaSoalho aquecidoAquecimentoWi-Fi (gratuito)Banheira de hidromassagem privadaBanheira de hidromassagem privada no terraço
2
Quarto Duplo Básico
Detalhes do quarto
2 Camas Individuais
Dormidas 2
183 ft²
Soalho aquecidoAquecimentoWi-Fi (gratuito)
3
Quarto Individual Clássico, casa de banho privativa
Detalhes do quarto
1 Cama Individual
129 ft²
Soalho aquecidoAquecimentoWi-Fi (gratuito)
7
Suite Clássica
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 4
484 ft²
VarandaSoalho aquecidoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Hotel ZERMAMA Zermatt
9.3
Soberbo
Com base em 324 avaliações verificadas
Quem se hospeda aqui?
Casal
42%
Família
27%
Grupos
19%
Individual
10%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
O Hotel ZERMAMA Zermatt recebe muitos elogios pela sua localização acessível a pé, perto das estações de trem e teleféricos, funcionários simpáticos, quartos modernos com varandas e vistas do Matterhorn, embora alguns hóspedes mencionem o tamanho compacto dos quartos e a ausência de ar condicionado.
Saiba maisIsto foi útil?
O que pensam os hóspedes
O Hotel ZERMAMA Zermatt recebe muitos elogios pela sua localização acessível a pé, perto das estações de trem e teleféricos, funcionários simpáticos, quartos modernos com varandas e vistas do Matterhorn, embora alguns hóspedes mencionem o tamanho compacto dos quartos e a ausência de ar condicionado.
O restaurante e o bar no local são amplamente apreciados pela qualidade e ambiente, enquanto o café da manhã é geralmente bem avaliado, apesar de alguns relatos de serviço inconsistente. Alguns hóspedes mencionaram ruído de construção pela manhã ou música alta do lado de fora em certas noites, enquanto outros apreciaram o serviço de transporte conveniente para a estação. Espere uma estadia contemporânea e boutique que prioriza a hospitalidade e a conveniência.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
O restaurante e o bar no local, com terraço ao ar livre, criam um ambiente agradável, e vários hóspedes utilizaram o serviço de transporte gratuito para e da estação de trem.
Avaliações dos hóspedes relacionadas
10
Jennifer
16 de mai. de 2025
·
A estadia foi de 1 noite
Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.
Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.
10
Rebecca
10 de jun. de 2025
·
A estadia foi de 1 noite
We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
10
Ann
10 de set. de 2025
·
A estadia foi de 2 noites
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
10
Wayne
4 de jun. de 2024
·
A estadia foi de 2 noites
We enjoyed our our stay at the Hotel Zermama. This is a classy hotel with very nice modern rooms located over the sounds of a tranquil river and a 9 minute walk to Zermatt’s main street and train station. The location is walkable to Zermatt’s train excursions. Call from the the hotel directory at the train station and they will come and pick you up. The restaurant is very nice for for breakfast, lunch, and dinner. The outside setting for drinks is wonderful. The fake fur bear ropes are so cool to enjoy sitting out on their balcony. The friendly staff is excellent and will offer good suggestions for thing to do. Internet was good. We like the romantic soft lighting and fire glowing (TV screen saver) adding to the warm cosy decor. The full length windows and large balcony added to a spacial feeling.
We enjoyed our our stay at the Hotel Zermama. This is a classy hotel with very nice modern rooms located over the sounds of a tranquil river and a 9 minute walk to Zermatt’s main street and train station. The location is walkable to Zermatt’s train excursions. Call from the the hotel directory at the train station and they will come and pick you up. The restaurant is very nice for for breakfast, lunch, and dinner. The outside setting for drinks is wonderful. The fake fur bear ropes are so cool to enjoy sitting out on their balcony. The friendly staff is excellent and will offer good suggestions for thing to do. Internet was good. We like the romantic soft lighting and fire glowing (TV screen saver) adding to the warm cosy decor. The full length windows and large balcony added to a spacial feeling.
10
Lucille
17 de dez. de 2024
·
A estadia foi de 1 noite
We were upgraded to the Matterhorn suite. It was very large with two full bathrooms and separate bedroom and living room. The balcony was wonderful. The set up for cheese fondue on the balcony with the very warm faux fur robes was perfect. My husband and I really enjoyed this magical experience.
We were upgraded to the Matterhorn suite. It was very large with two full bathrooms and separate bedroom and living room. The balcony was wonderful. The set up for cheese fondue on the balcony with the very warm faux fur robes was perfect. My husband and I really enjoyed this magical experience.
10
Dr. Ken
7 de mai. de 2025
·
A estadia foi de 2 noites
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
10
Wilson
17 de jul. de 2025
·
A estadia foi de 4 noites
Es un excelente hotel, muy bonito cómodo y muy bien ubicado. El restaurante es muy bueno.
Es un excelente hotel, muy bonito cómodo y muy bien ubicado. El restaurante es muy bueno.
10
SILVANA
25 de mai. de 2025
·
A estadia foi de 2 noites
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
10
Tama
1 de out. de 2025
·
A estadia foi de 2 noites
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
8
THOMAS
6 de jan. de 2026
·
A estadia foi de 2 noites
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são repetidamente descritos como muito limpos e bem conservados.
Avaliações dos hóspedes relacionadas
10
Tushar
30 de mar. de 2024
·
A estadia foi de 1 noite
Great place !! Awesome location and everything is brand new. Excellent customer service
Great place !! Awesome location and everything is brand new. Excellent customer service
10
JI HYE
30 de out. de 2025
·
A estadia foi de 2 noites
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
10
Rebecca
10 de jun. de 2025
·
A estadia foi de 1 noite
We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
We LOVED Hotel Zermama! The worst part of our stay was that we were only there for one night. It was clean, the staff was friendly, it was a great location, and they even provided free transportation to the train station in the morning. I would stay there again in a heartbeat.
10
Dr. Ken
7 de mai. de 2025
·
A estadia foi de 2 noites
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
10
SILVANA
25 de mai. de 2025
·
A estadia foi de 2 noites
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
10
Jeri
11 de set. de 2023
·
A estadia foi de 1 noite
Beautiful view and room, easy check in, very clean, wish we could have stayed longer!
Beautiful view and room, easy check in, very clean, wish we could have stayed longer!
10
Bolt
28 de out. de 2024
·
A estadia foi de 1 noite
Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
8
THOMAS
6 de jan. de 2026
·
A estadia foi de 2 noites
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
10
Marion
1 de mai. de 2025
·
A estadia foi de 1 noite
Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.
Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.
10
Mike
17 de ago. de 2024
·
A estadia foi de 2 noites
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são modernos, elegantes e confortáveis, muitos com varandas e vistas do Matterhorn; no entanto, vários hóspedes os acharam compactos e observam que não há ar condicionado, com desafios ocasionais no controle de temperatura.
Avaliações dos hóspedes relacionadas
8
Marcos G.
4 de mai. de 2025
·
A estadia foi de 1 noite
Great place. It does not have an AC but you can leave the window open and it gets chilly.
Great place. It does not have an AC but you can leave the window open and it gets chilly.
10
Ann
10 de set. de 2025
·
A estadia foi de 2 noites
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
10
Mary
7 de set. de 2025
·
A estadia foi de 1 noite
Room is very small! Small space to walk around the bed
Room is very small! Small space to walk around the bed
10
Aubrey
12 de jun. de 2024
·
A estadia foi de 2 noites
Enjoyable stay at Zermama! The room was really nice, feels like you’re staying in a cabin. We happened to be there during a warm period and rooms don’t have AC but you can open windows to keep air moving. However there is construction happening nearby so if you are a light sleeper expect to be woken up around 7am from the noise. Hotel is pretty close to the main train stations, and main road. Overall, I would stay here again!
Enjoyable stay at Zermama! The room was really nice, feels like you’re staying in a cabin. We happened to be there during a warm period and rooms don’t have AC but you can open windows to keep air moving. However there is construction happening nearby so if you are a light sleeper expect to be woken up around 7am from the noise. Hotel is pretty close to the main train stations, and main road. Overall, I would stay here again!
10
Bruce
7 de jul. de 2025
·
A estadia foi de 1 noite
My wife and I loved this hotel and would stay here again in a heartbeat! Beautiful room, incredible amenities, beautiful balcony overlooking the river, which was great to hear at night through the open door. We look forward to coming back.
My wife and I loved this hotel and would stay here again in a heartbeat! Beautiful room, incredible amenities, beautiful balcony overlooking the river, which was great to hear at night through the open door. We look forward to coming back.
6
MIN AH
8 de out. de 2025
·
A estadia foi de 1 noite
역이 가깝고 버스 정류장도 바로 앞에 있어 편리합니다. 그러나 객실이 (싱글룸임을 고려한다 해도) 너무 좁았습니다.
역이 가깝고 버스 정류장도 바로 앞에 있어 편리합니다. 그러나 객실이 (싱글룸임을 고려한다 해도) 너무 좁았습니다.
8
Anderson
10 de dez. de 2025
·
A estadia foi de 1 noite
Quarto pequeno.
Quarto pequeno.
10
Tama
1 de out. de 2025
·
A estadia foi de 2 noites
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
10
Aleta
25 de abr. de 2023
·
A estadia foi de 1 noite
A short walk from the train station, this hotel has small rooms but well designed and nicely appointed. Loved the yoga mat and rollers in the room, as well as welcome macarons!
A short walk from the train station, this hotel has small rooms but well designed and nicely appointed. Loved the yoga mat and rollers in the room, as well as welcome macarons!
6
Rekha
19 de ago. de 2023
·
A estadia foi de 1 noite
I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.
I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é amplamente elogiado por ser simpático, atencioso e proativo, incluindo suporte útil na recepção e traslados para a estação; alguns hóspedes relataram falhas isoladas no café da manhã.
Avaliações dos hóspedes relacionadas
10
JI HYE
30 de out. de 2025
·
A estadia foi de 2 noites
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
10
Luciano
25 de abr. de 2025
·
A estadia foi de 2 noites
Estadia perfeita. Hotel excelente, ótima localização. Conta com um transfer para a estação de trem. Equipe muito prestativa e eficiente. E ainda tem um cachorrinho super simpático, o Tony. A maioria fala português. Super recomendo.
Estadia perfeita. Hotel excelente, ótima localização. Conta com um transfer para a estação de trem. Equipe muito prestativa e eficiente. E ainda tem um cachorrinho super simpático, o Tony. A maioria fala português. Super recomendo.
10
Christopher
5 de nov. de 2025
·
A estadia foi de 1 noite
Courteous and helpful staff in this charming yet very modern boutique hotel. Everything about this place was pure comfort. I was only there for a night as part of a long, four-country trip. But I very much wish I had stayed longer.
Courteous and helpful staff in this charming yet very modern boutique hotel. Everything about this place was pure comfort. I was only there for a night as part of a long, four-country trip. But I very much wish I had stayed longer.
10
Dr. Ken
7 de mai. de 2025
·
A estadia foi de 2 noites
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
10
Dionne
13 de ago. de 2025
·
A estadia foi de 2 noites
I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!
I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!
10
Diane
21 de out. de 2024
·
A estadia foi de 2 noites
Location is great. Staffs are nice.
Location is great. Staffs are nice.
10
Lila
13 de nov. de 2024
·
A estadia foi de 3 noites
Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests
Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests
10
Tama
1 de out. de 2025
·
A estadia foi de 2 noites
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
10
Mary
26 de abr. de 2025
·
A estadia foi de 2 noites
What an amazing crew! A gentleman picked me up, both woman at the front desk were amazingly kind and helpful. Monica was a breath of fresh air and was a gem of a human. Thank you for bringing my Matterhorn experience to the fullest!
What an amazing crew! A gentleman picked me up, both woman at the front desk were amazingly kind and helpful. Monica was a breath of fresh air and was a gem of a human. Thank you for bringing my Matterhorn experience to the fullest!
10
Linda
27 de abr. de 2025
·
A estadia foi de 2 noites
Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.
Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Muito conveniente para trens e teleféricos, a uma curta distância a pé da estação, lojas e restaurantes.
Avaliações dos hóspedes relacionadas
10
JI HYE
30 de out. de 2025
·
A estadia foi de 2 noites
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
체르마트역과 체르마트 전망대 산악열차 역에서 가까워서 이동하기 편했습니다. 식당,Bar가 많은 골목이 아니여서 굉장히 조용했고 마테호른 일출포인트인 키르히다리와 도보 5~6분 거리로 가까워서 좋았습니다. 체크인을 도와준 직원뿐만 아니라 호텔내에서 만나는 모든직원분들 얼굴에 항상 밝은 미소가 있었고 너무나 친절했습니다. 체크아웃하는 날 7시 4분 기차를 타야해서 일찍 내려갔다가 7시부터 데스크 오픈이라는 문구를 보고 당황했는데 청소하시는 직원분께 상황 설명 드렸더니 직원분이 데스크직원분께 전화드렸고 체크아웃을 도와주실 직원분이 이른아침부터 저때문이 헐레벌떡 뛰어와서 늦지 않게 체크아웃을 도와주셨습니다. 너무 감사하고 너무 죄송하다고 말씀드렸더니 숨차 하시면서도 밝게 웃으시며 괜찮다고 말씀해주시는데 더더욱 감사했습니다. 룸 청결 상태는 완벽했고 욕실이나 룸 시설을 이용하는데 아무런 불편함이 없었습니다.룸과 발코니의 인테리어도 너무 예뻤고 발코니에는 테이블과 의자,지붕이 있어서 눈이나 비가 와도 마테호른을 바라보며 퐁듀나 커피한잔 즐기기에 더없이 좋았습니다.다음에 체르마트를 간다면 꼭 다시 이용하려고 호텔이름과 제가 묵었던 방 번호를 사진찍어올 정도로 너무 완벽하고 만족했던 호텔이었습니다. 완벽한 컨디션으로 체르마트의 일정에 행복한 추억을 더해준 호텔과 직원분들께 진짜 감사드립니다
10
Ann
10 de set. de 2025
·
A estadia foi de 2 noites
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
We had a great stay here. The staff was courteous and professional. The room was very stylish and cozy. A bit of a squeeze trying to open two large check in suitcases, but overall a great room. The rainfall shower head was fantastic and the hairdryer is actually strong unlike other hotels. There is no AC, but you can crack open the main windows to let in the crisp mountain air. We didn’t know until the end of our stay, but there is a hotel shuttle to and from the train station. There is a phone kiosk near the pretzel shop at the train station where you can call the hotel for a complimentary pick up. Great views of the Matterhorn and located across the street from the Sunnega funicular where you can ride up to the top for a nice hike around the five lakes. We’d stay here again!
10
Michiyo
15 de ago. de 2025
·
A estadia foi de 1 noite
マウンテンビューの部屋は最高です。駅からも至近。
マウンテンビューの部屋は最高です。駅からも至近。
10
Chereen
1 de nov. de 2024
·
A estadia foi de 1 noite
Beautiful hotel! It was an easy walk from the train stop in Zermatt, and we loved its proximity to shops and restaurants. The staff was very friendly and helpful and gave us great tips for local spots to check out.
Beautiful hotel! It was an easy walk from the train stop in Zermatt, and we loved its proximity to shops and restaurants. The staff was very friendly and helpful and gave us great tips for local spots to check out.
10
Diane
21 de out. de 2024
·
A estadia foi de 2 noites
Location is great. Staffs are nice.
Location is great. Staffs are nice.
10
YOSHIFUMI
17 de ago. de 2025
·
A estadia foi de 1 noite
It's close to the station and the Japanese Bridge, and you can see the Matterhorn from your room.
It's close to the station and the Japanese Bridge, and you can see the Matterhorn from your room.
8
YOICHI
11 de ago. de 2024
·
A estadia foi de 1 noite
立地がよく便利だった。
立地がよく便利だった。
10
Bolt
28 de out. de 2024
·
A estadia foi de 1 noite
Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
8
THOMAS
6 de jan. de 2026
·
A estadia foi de 2 noites
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
Easy going hotel for easy going people, in a location close to bus, train and cable cars. Rooms are clean and modern and cozy. Breakfast is good, staff is friendly and helpful. Every evening, for some reasons, a party with overly loud music takes place right in front of the hotel. So no way to relax in the lobby or in the rooms above. Having a coworking space is a great idea, for people who are able to work focused around playing children and other guests enjoying a meal at the same place.
10
Marion
1 de mai. de 2025
·
A estadia foi de 1 noite
Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.
Megaaa Unterkunft! Alles sehr hochwertig eingerichtet und sehr sauber! Frühstück für 25 CHF je Person hinzu buchbar. Liegt sehr zentral. Bahnhof ist zu Fuß in 5 min erreichbar.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
A comida no restaurante e no bar é consistentemente elogiada como saborosa e de alta qualidade; o café da manhã costuma ser bom, embora alguns hóspedes tenham mencionado um buffet razoável e um serviço irregular.
Avaliações dos hóspedes relacionadas
10
Jennifer
16 de mai. de 2025
·
A estadia foi de 1 noite
Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.
Beautiful hotel, very cute room. Front desk walked me up to my room and showed me around. Attached restaurant was open late and had good food. Had a wonderful experience.
10
Christine
9 de ago. de 2024
·
A estadia foi de 2 noites
This was a fantastic stay. Margarita showed me to my room and I had a balcony facing the river. The room was comfortable, and had a great design that felt like mountain chic. They even had a yoga mat and foam roller in the room which I greatly appreciated. I ate at the restaurant a couple of times and it was high quality food. Margarita also helped me figure out what to do during my time there. This was one of my favorite hotels that I’ve ever shayed at. Every detail has been thought about.
This was a fantastic stay. Margarita showed me to my room and I had a balcony facing the river. The room was comfortable, and had a great design that felt like mountain chic. They even had a yoga mat and foam roller in the room which I greatly appreciated. I ate at the restaurant a couple of times and it was high quality food. Margarita also helped me figure out what to do during my time there. This was one of my favorite hotels that I’ve ever shayed at. Every detail has been thought about.
10
Jitrada
26 de mai. de 2025
·
A estadia foi de 1 noite
Amazing stay, and view from the balcony. Food are brilliant, fondue with the view is a must!
Amazing stay, and view from the balcony. Food are brilliant, fondue with the view is a must!
10
Dr. Ken
7 de mai. de 2025
·
A estadia foi de 2 noites
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
Fantastic experience. Great location, new and clean, great vibe in the bar and outdoor patio. Bistro dining interesting varied menu and nicely prepared with good wine selections. Staff was 110% incredible from train station pickup, bar staff, and GM. Highly recommended as a frequent traveler.
10
Dionne
13 de ago. de 2025
·
A estadia foi de 2 noites
I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!
I had a wonderful stay at Zermama! In all my travels, I’ve never chosen to dine at a hotel for my entire stay but the food here was so delicious, I couldn’t resist. The gentleman at the front desk was very helpful and welcoming, and the gentleman assisting during breakfast was exceptionally kind. I also enjoyed celebrating my honeymoon at your hote it made the experience even more special. I will definitely be back!
10
Lila
13 de nov. de 2024
·
A estadia foi de 3 noites
Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests
Loved the modern rustic cozy feel of the hotel , all staff were friendly except for our breakfast server for the last two mornings was not friendly . She has long black straight hair. Other than that loved our stay and the helpfulness of the staff to guests
10
faiza
7 de nov. de 2024
·
A estadia foi de 1 noite
I loved the hotels proximity to all restaurants and activities. Everyone was amazing. The hotel accommodations were top notch and the restaurant most specifically the Thai soup was phenomenal.
I loved the hotels proximity to all restaurants and activities. Everyone was amazing. The hotel accommodations were top notch and the restaurant most specifically the Thai soup was phenomenal.
10
Tama
1 de out. de 2025
·
A estadia foi de 2 noites
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
Zermama was a highlight of our trip to Switzerland. The entire staff was wonderful and attentive. Our room had an unbelievable view of the Matterhorn. We happily donned the fake fur coats to sit on our balcony and enjoy coffee in the morning as Zermatt came alive. We ate in the restaurant and found the food to be excellent. Transportation was provided to and from the train station (thank you to our driver!), which is walkable but we did not want to manage suitcases for that distance. The front desk staff were informative and we especially enjoyed meeting the little dog who spends his days in the office. We hope to visit again and highly recommend ZerMama
10
Mike
17 de ago. de 2024
·
A estadia foi de 2 noites
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
10
Linda
27 de abr. de 2025
·
A estadia foi de 2 noites
Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.
Overall it is the 2nd best hotel we stayed at during our trip. It would be the best if not for the so-so breakfast buffet experience. We stayed 2 nights, the first day's breakfast we unfortunately encountered the one lady working as the hostess hat morning who was less than welcoming and didn't even let us know we can order eggs (included with breakfast buffet). She also was so loud and chatty with this other guest who speaks the same language. I also observed how she spoke with another couple who arrived to inquire about breakfast. Her interaction with them, and the language/tone she used was quite rude and dismissive. She pretty much left them hanging and not really providing any guidance at all even though she is the hostess. Thankfully the second day, it was a new crew, and they were much much better and very nice.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Ignes
7 de mai. de 2026
·
A estadia foi de 2 noites
Experiência sensacional! Staff muito atencioso, quarto muito confortável e moderno, bem próximo a estação de trem. Limpeza impecável.
Experiência sensacional! Staff muito atencioso, quarto muito confortável e moderno, bem próximo a estação de trem. Limpeza impecável.
8
Anderson
10 de dez. de 2025
·
A estadia foi de 1 noite
Quarto pequeno.
Quarto pequeno.
10
EMERSON
16 de ago. de 2025
·
A estadia foi de 2 noites
Hotel maravilhoso. Nota 10 em tudo. Recomendo.
Hotel maravilhoso. Nota 10 em tudo. Recomendo.
10
SILVANA
25 de mai. de 2025
·
A estadia foi de 2 noites
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
Hotel muito bem localizado e limpo. Dava de fazer tudo a pé. Apenas achamos pequeno e que faltou local para tomar um drink a noite. Porém, a cidade é pequena e não costumam tomar esse drink antes de dormir, então acredito que não tenham hotéis maiores nessa localização tão boa. Super recomendo!
10
Luciano
25 de abr. de 2025
·
A estadia foi de 2 noites
Estadia perfeita. Hotel excelente, ótima localização. Conta com um transfer para a estação de trem. Equipe muito prestativa e eficiente. E ainda tem um cachorrinho super simpático, o Tony. A maioria fala português. Super recomendo.
Estadia perfeita. Hotel excelente, ótima localização. Conta com um transfer para a estação de trem. Equipe muito prestativa e eficiente. E ainda tem um cachorrinho super simpático, o Tony. A maioria fala português. Super recomendo.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 21:00
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-20: NO DATA
- 2026-09-21: 369.62608816522214USD
- 2026-09-22: 455.9990074679565USD
- 2026-09-23: 396.0657716984253USD
- 2026-09-24: NO DATA
- 2026-09-25: 364.16241394384764USD
- 2026-09-26: NO DATA
- 2026-09-27: 377.68020491760257USD
- 2026-09-28: 368.0053285062866USD
- 2026-09-29: 422.24517856817624USD
- 2026-09-30: 402.48246324279785USD
- 2026-10-01: 371.6555389046631USD
- 2026-10-02: NO DATA
- 2026-10-03: 474.2393108809204USD
- 2026-10-04: 348.2857825548706USD
- 2026-10-05: 467.99974331292725USD
- 2026-10-06: 467.99974331292725USD
- 2026-10-07: 355.57226871185304USD
- 2026-10-08: 340.69052858850097USD
- 2026-10-09: 483.0202346358032USD
- 2026-10-10: 449.29073883813476USD
- 2026-10-11: 339.70428520233156USD
- 2026-10-12: 370.9736868706665USD
- 2026-10-13: 387.21464956982425USD
- 2026-10-14: 340.69052858850097USD
- 2026-10-15: 340.69052858850097USD
- 2026-10-16: 387.21464956982425USD
- 2026-10-17: 379.09915738146975USD
- 2026-10-18: 329.4147441281738USD
- 2026-10-19: 423.0413786762695USD
- 2026-10-20: 421.31582912579347USD
- 2026-10-21: 315.81436065386964USD
- 2026-10-22: 329.5767080567627USD
- 2026-10-23: 375.03143296484376USD
- 2026-10-24: 383.15690347564697USD
- 2026-10-25: 392.6619033237305USD
- 2026-10-26: 319.2624487522583USD
- 2026-10-27: 332.8321620144043USD
- 2026-10-28: 332.8321620144043USD
- 2026-10-29: 339.70428520233156USD
- 2026-10-30: 375.03143296484376USD
- 2026-10-31: 387.21464956982425USD
- 2026-11-01: 319.2624487522583USD
- 2026-11-02: 344.40845153289797USD
- 2026-11-03: 329.3903760144043USD
- 2026-11-04: 336.45289259698484USD
- 2026-11-05: 392.8715181184692USD
- 2026-11-06: 450.5094596315308USD
- 2026-11-07: 423.0687227809448USD
- 2026-11-08: 294.09645431506345USD
- 2026-11-09: 309.89767059332274USD
- 2026-11-10: 356.45176155364993USD
- 2026-11-11: 356.45176155364993USD
- 2026-11-12: 364.14749897766114USD
- 2026-11-13: 427.6621472381592USD
- 2026-11-14: 418.67973139312744USD
- 2026-11-15: 364.14749897766114USD
- 2026-11-16: 379.35365712139895USD
- 2026-11-17: 356.45176155364993USD
- 2026-11-18: 373.9201279373169USD
- 2026-11-19: 375.4988385953369USD
- 2026-11-20: 467.99974331292725USD
A receção está aberta diariamente das 7:30 às 22:00. Contacte o alojamento com antecedência se planeia chegar após as 22:00, através dos dados que constam na sua confirmação de reserva. A receção conta com funcionários apenas durante um certo horário.Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática. Zermatt fica numa zona sem circulação de veículos, sendo o único acesso através de comboio.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e sistema de segurança.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- O alojamento permite a estadia grátis de crianças com idade igual ou inferior a 6 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilizem as camas existentes.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Tarifa de pequeno-almoço preparado no momento: de 15 CHF a 30 CHF por pessoa (valores aproximados)
- Estadia de animais de estimação: 15 CHF por animal, por dia
- Os animais de serviço estão isentos de taxas
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Balcão de turismo
Babysitting/Serviço para crianças
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