Hilton Garden Inn Columbus/Dublin

👍

Rooms were a little outdated and need some work. The doors and frames were very scratched and had many nicks and gouges in them. The first room I was given had a huge dip in the floor and the dresser the TV was on was leaning forward where the big dip in the floor was. But they moved me to the room next to it. The elevators were not very clean. The outdoor court yard had beer cans and garbage all over and the trash can was overflowing and was that way for 3 days before it was picked up.

The room was fine and clean. BUT the POOL area was dirty when my grandchildren came over to swim. There were wet towels on the deck that had been there for 2 days. There were NO TOWELS in the pool area. The life preservers were strewn on the floor along with leaves from outside. The area around the building had trash discarded, even a pair of boots thrown outside the pool windows. And I was blindsided by a parking fee that was not noted on the web page about the hotel. One site listed parking as an amenity. I am a Hilton Awards member but I will think twice about Hilton properties in the future...certainly this one.

Staff was super friendly and helpful!

Great hotel! Beautiful, comfortable, and friendly staff.