Clarion Pointe Indianapolis Airport

…

This was by far the worst hotel experience I’ve ever had. I brought my fiancée here while we were in town for an event, and I was genuinely embarrassed that this was the level of hospitality we encountered. The room had multiple issues the TV did not work, and the outlets near the sink were completely nonfunctional. These are basic amenities that should be checked and addressed before any guest arrives. What made the experience even worse was the service. The staff treated us like numbers rather than guests and showed little to no empathy when we raised our concerns. There was no sense of urgency or effort to resolve the issues. Overall, this stay was extremely disappointing. I would not recommend this property and will not be staying at any of their locations again.

Most of the staff didn't speak English, the owner tried to say that the federal government confiscated all their cribs. The powdered eggs were terrible the rest of breakfast was passable. Had no water on the third floor for an hour and split our rooms on complete opposite sides of the hotel. Will never go back here again!

친절한 직원 응대 가 좋았어요 적당한가격 깨끗한 객실 좋았습니다

Great breakfast. The rooms were clean and up-to-date on repairs.