Wingate by Wyndham Kansas City

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The first thing you notice is the trash, everywhere in the parking lot. Upon check in, the first thing I noticed was the paint chips on the floor. There was a sizable water stain on the ceiling that it had fallen from. The vents in the bathroom hadn’t been dusted in quite a while, just a guess. The baseboard in one corner was completely rotted. If my wife and I hadn’t been exhausted from traveling we would have checked out immediately and demanded a refund. Needless to say, we won’t be back.

The pictures shown for the hotel when booking do not reflect reality. The hotel is dated and not clean. Our room was dated, not clean and many obvious repairs to previous issues/damage. The bathroom was not clean. We booked the room with 2 adults and 2 children and the room only had three towels and two washcloth’s. Went to the front desk to ask for an additional towel and was told they couldn’t provide any additional towels. Terrible customer service. Breakfast was less than desirable and food was not replenished. Will never stay at this hotel again and will make sure family and friends stay away from this hotel.

unfortunately, the two rooms that we had one of the rooms didn’t have a shower curtain along with no TV remote, 3 inches of water in the sink, spiders in the bathroom, wallpaper peeling, a refrigerator that wouldn’t close and the previous guest’s eardrops on the floor by the window. The other room was out of soap and conditioner. The parking lot had a few parking spots full of trash. After asking for a shower curtain around 11 PM I was told it would be 10 minutes and then that turned into me asking again in the morning and getting it within a few seconds unfortunately the stay was not very good. Probably won’t be back there, it seems like there are other hotels in the area for the same price or less that may have a more attentive to detail driven staff. we are in that area every couple months for cheerleading competitions and hopefully the next trip will have lodging will be better then the last

The facility was nice and clean, and the check-in staff was friendly and helpful. My only issue with service was when I asked for extra towels before showering and was told I could come get them in the morning. I would have preferred to have them brought up or provided at that time since I didn’t want to have to come downstairs before getting in the shower. The hotel was overall very nice and quiet, except for some noise around 2am and again around 9am when people were loudly screaming either outside or in the hallway. Aside from that, it was a pleasant stay.