Hampton Inn & Suites Ontario

Renovations were underway however the room was great, very nice and clean. Breakfast was good for it being a cold breakfast. Had to park in the mall parking lot but there was cameras all around so I wasn't worried about it. The only problem with parking in the mall parking lot was crossing the busy Street with the kids. Overall I feel like once the renovations are done this place will be a pretty great place to stay.

Muy bueno todo

Nicely furnished and very comfortable

The staff was very helpful and accommodating. The hotel is under renovations so there were those things which were not at the usual Hampton Inn & Suites level of excellence. Our meeting had issues with the audio and internet stability, again I believe due to work happening in the hotel. Overall, good expereince.

Hotel is conveniently located, smelled good outside due to the jasmine all over. I got a room for a suite with 2 queen beds. When I got there there the staff was helpful being checked in. Got to the room and found I didn’t get the room selected. It was standard room, went back down to the desk and I explained to the guy there, and he tells me he doesn’t have the room I select d that they are all booked but has a king size bed suite. I’m like that doesn’t work my friend “male” and I will not be sharing a bed my husband wouldn’t appreciate it. He was suppose to talk to the manager to refund a discount for the wrong room and the inconvenience. But never heard anything about it. So I will be contacting the manager tomorrow! Will not stay at another Hilton hotel again to many issues when we stay there. Make sure you get what you pay for!