Quality Inn & Suites Sacramento Downtown Area

They provided the coffee maker but not he water to make, no water available to buy.

I recently stayed at your hotel and wanted to share my feedback. While I don’t understand why my deposit was kept, I still wanted to express that I had a pleasant experience overall. The hotel was comfortable, the amenities were well-maintained.

Room was old and super outdated. You walk in and the room smells like mildew. Bed looked nice. Sheets were nicely tucked, but the mattress felt uneven. Like I could roll off on one side. Bathroom was super small. The door rests on the curved shower bar so you have to sit angled on the toilet. I think there was supposed to be a lotion dispenser by the sink, but instead there was a Conditioner dispenser. So if you wash your hands, you use the Conditioner soap. Building was super loud. You hear EVERYTHING like the walls were paper thin so you won't get much sleep. Staff was loud. Like they have airpods, but they talk to each other over their music so they are loud. Front desk was rude. Had an argument with the customer before us. Complimentary breakfast is basically yogurt (which was 1 week expired), white bread that you could toast, fruit, cereal from a dispenser, and a pour and flip waffle (this was my highlight). Room key was deactivated while getting "breakfast." Night table drawer face came off while trying to open to see if anything was left in there. Loads of zombies walking around the area. They have barbed wire on the perimeter gate. We just needed a place to store bags and sleep for 2 days. 1 out of 2 isn't bad, but definitely not worth the $$.

The cleaning ladies were very nice and helpful. The lady that checked us in was not friendly or helpful. The hotel had a bad smell like cigarette smoke overwhelming. Very nice towels sorry won’t be staying here again.

Excelente! Me gustó mucho la propiedad