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Casa Kloster Hotel Boutique

From

US$ 167

/ noite

Casa Kloster Hotel Boutique - Image 1

Casa Kloster Hotel Boutique - Quarto

Casa Kloster Hotel Boutique - Quarto

Casa Kloster Hotel Boutique - Vista do quarto

Casa Kloster Hotel Boutique - Piscina

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From

US$ 167

/ noite

Sobre esta propriedade

Desfrute de massagens e tratamentos faciais. Você pode aproveitar as instalações recreativas, como uma piscina interna e uma academia aberta 24 horas. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e serviços de casament...

Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Balcão de turismo
Serviços domésticos

Localização

32 Calle de Alonso, Zona Centro, Guanajuato, Estado de Guanajuato, México

Plaza de la Paz (0.1 milhas)

Basílica de Nossa Senhora de Guanajuato (0.1 milhas)

Museu do Povo de Guanajuato (0.1 milhas)

Universidade de Guanajuato (0.1 milhas)

Jardín de la Unión (0.1 milhas)

Templo de la Compañía de Jesús (0.1 milhas)

Mais informações sobre a localização

Opções de quarto

4

Estúdio standard

Detalhes do quarto

1 Cama De Casal Grande

Acomoda 2

215 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

10

Suíte estúdio premium, sacada

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 3

431 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

4

Quarto luxo

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

269 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

8

Suíte estúdio com design assinado, terraço

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

506 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

5

Suíte estúdio premium, 2 camas Queen, sacada

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

431 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

7

Quarto superior

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

323 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

8

Suíte estúdio premium, terraço

Detalhes do quarto

1 Cama De Casal Extragrande

Acomoda 2

506 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

4

Estúdio standard, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

215 ft²

Ar condicionado

Wi-Fi (gratuito)

Banheiro privativo

Avaliações dos hóspedes sobre Casa Kloster Hotel Boutique

9.3

Fantástico

Com base em 278 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

O Casa Kloster Hotel Boutique recebe elogios por seus interiores novos e elegantes, e por sua localização central, que permite explorar a cidade a pé. No entanto, muitos avisam sobre o barulho significativo da rua – especialmente nos quartos de frente – então pessoas com sono leve devem se planejar ou solicitar quartos internos.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

O Casa Kloster Hotel Boutique recebe elogios por seus interiores novos e elegantes, e por sua localização central, que permite explorar a cidade a pé. No entanto, muitos avisam sobre o barulho significativo da rua – especialmente nos quartos de frente – então pessoas com sono leve devem se planejar ou solicitar quartos internos.

Os quartos são modernos e confortáveis, embora alguns notem que são pequenos. A limpeza é geralmente muito boa, com apenas algumas falhas ocasionais. O serviço é amigável e prestativo para muitos, mas outros relatam uma equipe lenta, pouco treinada ou que não responde, e um serviço de restaurante irregular. As instalações incluem uma piscina interna e hidromassagem, mas há reclamações frequentes sobre a temperatura da água e dificuldades com o estacionamento. No geral, espere uma base com foco no design, no coração de Guanajuato, em vez de um refúgio tranquilo.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

A piscina interna é apreciada, mas vários hóspedes dizem que a hidromassagem não está quente o suficiente e que a piscina é pequena. O estacionamento não é fornecido ou é difícil de organizar, e encontrar uma vaga pode ser demorado.

Avaliações dos hóspedes relacionadas

10

Roslyn

6 de mai. de 2025

·

Hospedou-se por 1 noite

Beautiful hotel! The pool areas is wonderful and quiet. I would stay here again!

Beautiful hotel! The pool areas is wonderful and quiet. I would stay here again!

10

Yanan

22 de mar. de 2025

·

Hospedou-se por 1 noite

Perfect location, fashion design and friendly staff. The indoor pool was nice and relaxing.

Perfect location, fashion design and friendly staff. The indoor pool was nice and relaxing.

10

Eric

20 de jun. de 2025

·

Hospedou-se por 1 noite

9.9997 rating hahaha. They were amazing. But they didnt turn their jacuzzi up. Nor did they have a refrigerator or microwave, nor did they have a seaker system in the room. With al that (like killer hotels in los angeles) they woukd have scored a perfect 10. But truly, they deserve the 9.99997. Awesome, sweet service, gorgeous hotel, beautiful pool area. They are among the very best. Thank you Casa Kloster! We love you!

9.9997 rating hahaha. They were amazing. But they didnt turn their jacuzzi up. Nor did they have a refrigerator or microwave, nor did they have a seaker system in the room. With al that (like killer hotels in los angeles) they woukd have scored a perfect 10. But truly, they deserve the 9.99997. Awesome, sweet service, gorgeous hotel, beautiful pool area. They are among the very best. Thank you Casa Kloster! We love you!

6

Rocquelle

27 de abr. de 2025

·

Hospedou-se por 3 noites

This hotel is in a great location! Not having hot water in the hot tub was a major disappointment.

This hotel is in a great location! Not having hot water in the hot tub was a major disappointment.

8

Ana

15 de out. de 2025

·

Hospedou-se por 1 noite

Si está limpio el hotel, y el personal es amable. No tomamos el spa ni usamos la alberca, había niños y es muy pequeña la alberca.

Si está limpio el hotel, y el personal es amable. No tomamos el spa ni usamos la alberca, había niños y es muy pequeña la alberca.

10

Jose Antonio

31 de jul. de 2025

·

Hospedou-se por 2 noites

Casa Kloster is within a unique palace. It has been restored with care and amazing details. The light green limestone which is on the doors, floors and some walls, plus the amazing decor makes this place beautiful and unique. Very clean and comfortable bedrooms. High quality is everywhere. Our only issue was that the hot tub in the pool area is not warm enough. We asked if they could heated more but the reception said that was the maximum, which feels like it's about 95 F. We also noticed some electrical concerns, like GFCI outlets very near water (bathroom sinks) and the hot tub, which if they are wired correctly should be no problem, but still, feels like a hazard. Also, the electric sub panel near the hot tub was unlocked, and 3 feet away. The pool and hot tub felt they also had a high chlorine content. The location was fantastic and the service also great. They helped us arrange a city tour which was great. However, their restaurant recommendations were very bad. Overall a great place to stay, safe, clean and beautiful.

Casa Kloster is within a unique palace. It has been restored with care and amazing details. The light green limestone which is on the doors, floors and some walls, plus the amazing decor makes this place beautiful and unique. Very clean and comfortable bedrooms. High quality is everywhere. Our only issue was that the hot tub in the pool area is not warm enough. We asked if they could heated more but the reception said that was the maximum, which feels like it's about 95 F. We also noticed some electrical concerns, like GFCI outlets very near water (bathroom sinks) and the hot tub, which if they are wired correctly should be no problem, but still, feels like a hazard. Also, the electric sub panel near the hot tub was unlocked, and 3 feet away. The pool and hot tub felt they also had a high chlorine content. The location was fantastic and the service also great. They helped us arrange a city tour which was great. However, their restaurant recommendations were very bad. Overall a great place to stay, safe, clean and beautiful.

6

Raul

19 de mar. de 2025

·

Hospedou-se por 2 noites

Great new hotel right in the center of Guanajuato! Brand new amenities and nice pool in the basement. My only and biggest complain is that they didn’t provide any assistance finding parking… it took me over one hour to find a place to park and driving around Guanajuato is not an easy task

Great new hotel right in the center of Guanajuato! Brand new amenities and nice pool in the basement. My only and biggest complain is that they didn’t provide any assistance finding parking… it took me over one hour to find a place to park and driving around Guanajuato is not an easy task

10

Carlos Armando

18 de jul. de 2025

·

Hospedou-se por 1 noite

Nice location only need some instructions for the parking

Nice location only need some instructions for the parking

6

Enock

20 de mar. de 2025

·

Hospedou-se por 1 noite

No tiene estacionamiento

No tiene estacionamiento

10

Alex

1 de mar. de 2025

·

Hospedou-se por 4 noites

Very very Brand new property! This was an awesome stay with the family. Central located but not in the center which is awesome for the peace and quiet ( of course the occasional callejonada) that passes by through the night but it’s part of the city’s tradition. The pool and the hot tub were open and they were magnificent not many properties have this amenities. The only issue we had and I mean the only issue was the hot water not working, other than that everything else was perfect. Location, amenities and staff 10 out 10, i definitely will come back to Casa Kloster when around Guanajuato city.

Very very Brand new property! This was an awesome stay with the family. Central located but not in the center which is awesome for the peace and quiet ( of course the occasional callejonada) that passes by through the night but it’s part of the city’s tradition. The pool and the hot tub were open and they were magnificent not many properties have this amenities. The only issue we had and I mean the only issue was the hot water not working, other than that everything else was perfect. Location, amenities and staff 10 out 10, i definitely will come back to Casa Kloster when around Guanajuato city.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Os quartos e áreas comuns são amplamente descritos como muito limpos. Alguns hóspedes mencionaram falhas, como cabelo deixado para trás ou odores ocasionais nos ralos.

Avaliações dos hóspedes relacionadas

10

Richard

16 de nov. de 2025

·

Hospedou-se por 1 noite

Best Hotel in Guanajuato City. Friendly Staff. Clean and new rooms. Would highly recommend for anyone staying in the city to explore. Very beautiful property.

Best Hotel in Guanajuato City. Friendly Staff. Clean and new rooms. Would highly recommend for anyone staying in the city to explore. Very beautiful property.

2

Gabriel

29 de jan. de 2026

·

Hospedou-se por 2 noites

Nice hotel but very bad customer service, you cant ask for anything because they don't have it or because no one is available to give it to you. First night bed was so filthy full of hairs on room 303. We get moved to room 302 by the night attendant .That was nice of him. Next morning we had to pack because now they are moving us to another room because the night attendant move us to a upgraded room and now we have to downgrade. I told Raul the day attendant i never ask for a upgrade room just a clean room but he didnt care. He want it to charge me another $1800 pesos to stay on the same one. So 3 nights i had to moved 3 times.

Nice hotel but very bad customer service, you cant ask for anything because they don't have it or because no one is available to give it to you. First night bed was so filthy full of hairs on room 303. We get moved to room 302 by the night attendant .That was nice of him. Next morning we had to pack because now they are moving us to another room because the night attendant move us to a upgraded room and now we have to downgrade. I told Raul the day attendant i never ask for a upgrade room just a clean room but he didnt care. He want it to charge me another $1800 pesos to stay on the same one. So 3 nights i had to moved 3 times.

8

Marielena

31 de mar. de 2025

·

Hospedou-se por 1 noite

This hotel is really nice just opened about 5 months ago, so everything on the property is new and modern. The staff is super helpful and nice, the receptionist at the front desk speak very well English for those non-Spanish speaking tourists. The hotel helps you out booking daily tours for about 200 pesos per person (apx $10 usd dollars). They also help you store your bags to tour the city after you check out. Hotel has an elevator. Mattress and pillows were alright. Room size was decent good size, with enough room. AC installed in room is a plus, and Tv did not have cable, only had streaming services like Netflix, Disney , ViX, etc. I only take a star away bc no hair conditioner provided and also I found hairs left at the shower from prior guest, so that was a bit gross! For being a new hotel they should double check the housekeeping service work to make sure their doing an excellent job cleaning the room. Location is ideal, only 1 block away from the Basilica and the main town square “Plaza de la Paz.” Since Guanajuato is so walkable this hotel is super convenient. If you’re looking for quietness, this place as well any other nearby hotels you will most likely not find it during night hours. Close to midnight the city has a tradition called “callejoniado”where mobs of happy people go singing and take mariachis walking up and down alleys and streets of the town, so it’s inevitable that you may hear noise from the streets bc Guanajuato is just a lively city to visit.

This hotel is really nice just opened about 5 months ago, so everything on the property is new and modern. The staff is super helpful and nice, the receptionist at the front desk speak very well English for those non-Spanish speaking tourists. The hotel helps you out booking daily tours for about 200 pesos per person (apx $10 usd dollars). They also help you store your bags to tour the city after you check out. Hotel has an elevator. Mattress and pillows were alright. Room size was decent good size, with enough room. AC installed in room is a plus, and Tv did not have cable, only had streaming services like Netflix, Disney , ViX, etc. I only take a star away bc no hair conditioner provided and also I found hairs left at the shower from prior guest, so that was a bit gross! For being a new hotel they should double check the housekeeping service work to make sure their doing an excellent job cleaning the room. Location is ideal, only 1 block away from the Basilica and the main town square “Plaza de la Paz.” Since Guanajuato is so walkable this hotel is super convenient. If you’re looking for quietness, this place as well any other nearby hotels you will most likely not find it during night hours. Close to midnight the city has a tradition called “callejoniado”where mobs of happy people go singing and take mariachis walking up and down alleys and streets of the town, so it’s inevitable that you may hear noise from the streets bc Guanajuato is just a lively city to visit.

10

Maria

5 de set. de 2025

·

Hospedou-se por 4 noites

Perfect location, walking distance to everything, clean hotel and large shower and comfortable bed a very good king size bed

Perfect location, walking distance to everything, clean hotel and large shower and comfortable bed a very good king size bed

10

Fan

2 de jan. de 2025

·

Hospedou-se por 2 noites

Clean and modern! Just a minute's walk from the city center, this location strikes the perfect balance between a peaceful atmosphere and easy accessibility. The staff is exceptionally friendly and welcoming. It’s a safe and convenient place to stay, allowing us to return to the hotel during our sightseeing adventures to freshen up or take a brief rest. We absolutely loved it!

Clean and modern! Just a minute's walk from the city center, this location strikes the perfect balance between a peaceful atmosphere and easy accessibility. The staff is exceptionally friendly and welcoming. It’s a safe and convenient place to stay, allowing us to return to the hotel during our sightseeing adventures to freshen up or take a brief rest. We absolutely loved it!

2

Marcos

14 de abr. de 2025

·

Hospedou-se por 4 noites

We stayed at Hotel Kloster in Guanajuato for our honeymoon, and sadly, it didn’t meet 4-star standards. At check-in, the front desk didn’t greet or assist us. Thankfully, Alfredo the bellboy stepped in and explained the hotel services—he was the only staff member who provided quality service. We booked through Expedia and were supposed to receive a perk, but it wasn’t mentioned. The night receptionist didn’t know how it worked, and we had to bring it up ourselves. On our second night, our room keys stopped working. The night staff was unhelpful, and someone outside the hotel had to call us to explain the situation. We were moved to a louder room, away from our belongings, without an apology. We were told we’d regain access to our room at 8 a.m., but the key wasn’t ready. Even after breakfast, it still didn’t work—we had to go down twice to get it fixed, with no apology or accountability. Staff told us they couldn’t help because they weren’t the main company (Grupo Stayberry). The room and lobby also smelled like a drain the entire stay. No amenities were ever explained to us. Only Alfredo stood out. The rest of the staff needs serious training. Being a “new” hotel is no excuse for such poor service.

We stayed at Hotel Kloster in Guanajuato for our honeymoon, and sadly, it didn’t meet 4-star standards. At check-in, the front desk didn’t greet or assist us. Thankfully, Alfredo the bellboy stepped in and explained the hotel services—he was the only staff member who provided quality service. We booked through Expedia and were supposed to receive a perk, but it wasn’t mentioned. The night receptionist didn’t know how it worked, and we had to bring it up ourselves. On our second night, our room keys stopped working. The night staff was unhelpful, and someone outside the hotel had to call us to explain the situation. We were moved to a louder room, away from our belongings, without an apology. We were told we’d regain access to our room at 8 a.m., but the key wasn’t ready. Even after breakfast, it still didn’t work—we had to go down twice to get it fixed, with no apology or accountability. Staff told us they couldn’t help because they weren’t the main company (Grupo Stayberry). The room and lobby also smelled like a drain the entire stay. No amenities were ever explained to us. Only Alfredo stood out. The rest of the staff needs serious training. Being a “new” hotel is no excuse for such poor service.

10

Justine

23 de nov. de 2025

·

Hospedou-se por 2 noites

Clean room with good amenities

Clean room with good amenities

10

Rosalba

8 de nov. de 2025

·

Hospedou-se por 4 noites

Room spotless

Room spotless

10

Sandra

17 de abr. de 2025

·

Hospedou-se por 1 noite

Stay was very pleasant, very clean facility, and staff was amazing.

Stay was very pleasant, very clean facility, and staff was amazing.

10

milton

3 de set. de 2025

·

Hospedou-se por 3 noites

Very clean and good location.

Very clean and good location.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos são modernos e confortáveis, com boas camas e chuveiros. Vários comentários observam que são pequenos e podem ser barulhentos, especialmente nos quartos de frente para a rua.

Avaliações dos hóspedes relacionadas

10

Richard

16 de nov. de 2025

·

Hospedou-se por 1 noite

Best Hotel in Guanajuato City. Friendly Staff. Clean and new rooms. Would highly recommend for anyone staying in the city to explore. Very beautiful property.

Best Hotel in Guanajuato City. Friendly Staff. Clean and new rooms. Would highly recommend for anyone staying in the city to explore. Very beautiful property.

10

Benjamin

10 de nov. de 2025

·

Hospedou-se por 5 noites

Great beds and pillows. Friendly staff and wonderful breakfast.

Great beds and pillows. Friendly staff and wonderful breakfast.

10

Zulma

7 de nov. de 2025

·

Hospedou-se por 2 noites

Absolutely loved Casa Kloster. Guanajuato is just a gem and Casa Kloster is the best hotel - the rooms are smaller but it makes it up with the Serbians atmosphere.

Absolutely loved Casa Kloster. Guanajuato is just a gem and Casa Kloster is the best hotel - the rooms are smaller but it makes it up with the Serbians atmosphere.

6

Tsuyoshi

29 de ago. de 2025

·

Hospedou-se por 4 noites

繁華街のど真ん中で、どこに行くにもとても便利です。ホテルは素晴らしいリノベーションで仕上げられた、とても美しいブティックホテルと行った感じで、建築の素晴らしさに感動しました。ただ、繁華街ゆえに、夜中はめちゃくちゃうるさいです。ホテルの目の前にいくつかナイトクラブがあって、朝まで大音量で音楽流しているのでホテルの中まで響き渡ります。耳栓が部屋には置いてありますが、役には立たないです。翌日から部屋を変えてもらい、少しマシになりましたが、それでもホテル全体に響くので、音が気になる人は避けた方が良いホテルです。特に、テラススイートは道路に面しているので避けた方が良いかも。

繁華街のど真ん中で、どこに行くにもとても便利です。ホテルは素晴らしいリノベーションで仕上げられた、とても美しいブティックホテルと行った感じで、建築の素晴らしさに感動しました。ただ、繁華街ゆえに、夜中はめちゃくちゃうるさいです。ホテルの目の前にいくつかナイトクラブがあって、朝まで大音量で音楽流しているのでホテルの中まで響き渡ります。耳栓が部屋には置いてありますが、役には立たないです。翌日から部屋を変えてもらい、少しマシになりましたが、それでもホテル全体に響くので、音が気になる人は避けた方が良いホテルです。特に、テラススイートは道路に面しているので避けた方が良いかも。

10

Maria

5 de set. de 2025

·

Hospedou-se por 4 noites

Perfect location, walking distance to everything, clean hotel and large shower and comfortable bed a very good king size bed

Perfect location, walking distance to everything, clean hotel and large shower and comfortable bed a very good king size bed

8

Aglay

27 de out. de 2025

·

Hospedou-se por 3 noites

Noisy

Noisy

2

Daniel

18 de mar. de 2025

·

Hospedou-se por 3 noites

Do Not Stay Here. There’s an open air club across the street blasts window shaking/ear rattling music until 4am. 3 of us each booked street facing suites, which were not cheap, and after 2 nights of no sleep we ate the cost for the last night and left early. Avoid at all costs.

Do Not Stay Here. There’s an open air club across the street blasts window shaking/ear rattling music until 4am. 3 of us each booked street facing suites, which were not cheap, and after 2 nights of no sleep we ate the cost for the last night and left early. Avoid at all costs.

6

JIANBIN

22 de mar. de 2025

·

Hospedou-se por 1 noite

Poor sound insulation

Poor sound insulation

8

Marcos

21 de mai. de 2025

·

Hospedou-se por 3 noites

En general todo estuvo bien, pero en las fotos los cuartos parecen estar más grandes. En realidad están un poco incómodos, no hay suficiente espacio. La alberca también pequeña. Incomodo el estacionamiento también. La comida buena

En general todo estuvo bien, pero en las fotos los cuartos parecen estar más grandes. En realidad están un poco incómodos, no hay suficiente espacio. La alberca también pequeña. Incomodo el estacionamiento también. La comida buena

8

Gustavo

15 de set. de 2025

·

Hospedou-se por 1 noite

En general. No vale lo que cuesta , habitaciones muy sencillas. Y pequeñas para su costo

En general. No vale lo que cuesta , habitaciones muy sencillas. Y pequeñas para su costo

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

Muitos hóspedes elogiam a equipe simpática e prestativa. Outros relatam um serviço lento ou pouco profissional na recepção ou no restaurante, com problemas ocasionais de treinamento e falta de resposta.

Avaliações dos hóspedes relacionadas

10

Richard

16 de nov. de 2025

·

Hospedou-se por 1 noite

Best Hotel in Guanajuato City. Friendly Staff. Clean and new rooms. Would highly recommend for anyone staying in the city to explore. Very beautiful property.

Best Hotel in Guanajuato City. Friendly Staff. Clean and new rooms. Would highly recommend for anyone staying in the city to explore. Very beautiful property.

4

Alondra

22 de nov. de 2025

·

Hospedou-se por 3 noites

Ruidosisimo, cero amabilidad del staff

Ruidosisimo, cero amabilidad del staff

10

Benjamin

10 de nov. de 2025

·

Hospedou-se por 5 noites

Great beds and pillows. Friendly staff and wonderful breakfast.

Great beds and pillows. Friendly staff and wonderful breakfast.

2

Gabriel

29 de jan. de 2026

·

Hospedou-se por 2 noites

Nice hotel but very bad customer service, you cant ask for anything because they don't have it or because no one is available to give it to you. First night bed was so filthy full of hairs on room 303. We get moved to room 302 by the night attendant .That was nice of him. Next morning we had to pack because now they are moving us to another room because the night attendant move us to a upgraded room and now we have to downgrade. I told Raul the day attendant i never ask for a upgrade room just a clean room but he didnt care. He want it to charge me another $1800 pesos to stay on the same one. So 3 nights i had to moved 3 times.

Nice hotel but very bad customer service, you cant ask for anything because they don't have it or because no one is available to give it to you. First night bed was so filthy full of hairs on room 303. We get moved to room 302 by the night attendant .That was nice of him. Next morning we had to pack because now they are moving us to another room because the night attendant move us to a upgraded room and now we have to downgrade. I told Raul the day attendant i never ask for a upgrade room just a clean room but he didnt care. He want it to charge me another $1800 pesos to stay on the same one. So 3 nights i had to moved 3 times.

10

Frank

29 de mai. de 2025

·

Hospedou-se por 2 noites

Excellent property in the heart of Guanajuato, 4 minute walk to the Jardin and Juarez theater. The property is fairly new and the restaurant breakfast is very delicious. They also have an elevator, most hotels in Guanajuato don’t. The staff is super friendly and cater to your hotel needs. I would definitely stay there again.

Excellent property in the heart of Guanajuato, 4 minute walk to the Jardin and Juarez theater. The property is fairly new and the restaurant breakfast is very delicious. They also have an elevator, most hotels in Guanajuato don’t. The staff is super friendly and cater to your hotel needs. I would definitely stay there again.

4

Jaqueline

5 de nov. de 2025

·

Hospedou-se por 5 noites

Room was very loud, restaurant staff was very rude and the service was horrible. We were told that the cream for coffee was limited and she no longer attended to our table. Overall very expensive for the quality of the hotel.

Room was very loud, restaurant staff was very rude and the service was horrible. We were told that the cream for coffee was limited and she no longer attended to our table. Overall very expensive for the quality of the hotel.

10

daniela

24 de mai. de 2025

·

Hospedou-se por 2 noites

Fantastic experience.Ideal location. Very nice room. Helpful and nice staff

Fantastic experience.Ideal location. Very nice room. Helpful and nice staff

2

Marcos

14 de abr. de 2025

·

Hospedou-se por 4 noites

We stayed at Hotel Kloster in Guanajuato for our honeymoon, and sadly, it didn’t meet 4-star standards. At check-in, the front desk didn’t greet or assist us. Thankfully, Alfredo the bellboy stepped in and explained the hotel services—he was the only staff member who provided quality service. We booked through Expedia and were supposed to receive a perk, but it wasn’t mentioned. The night receptionist didn’t know how it worked, and we had to bring it up ourselves. On our second night, our room keys stopped working. The night staff was unhelpful, and someone outside the hotel had to call us to explain the situation. We were moved to a louder room, away from our belongings, without an apology. We were told we’d regain access to our room at 8 a.m., but the key wasn’t ready. Even after breakfast, it still didn’t work—we had to go down twice to get it fixed, with no apology or accountability. Staff told us they couldn’t help because they weren’t the main company (Grupo Stayberry). The room and lobby also smelled like a drain the entire stay. No amenities were ever explained to us. Only Alfredo stood out. The rest of the staff needs serious training. Being a “new” hotel is no excuse for such poor service.

We stayed at Hotel Kloster in Guanajuato for our honeymoon, and sadly, it didn’t meet 4-star standards. At check-in, the front desk didn’t greet or assist us. Thankfully, Alfredo the bellboy stepped in and explained the hotel services—he was the only staff member who provided quality service. We booked through Expedia and were supposed to receive a perk, but it wasn’t mentioned. The night receptionist didn’t know how it worked, and we had to bring it up ourselves. On our second night, our room keys stopped working. The night staff was unhelpful, and someone outside the hotel had to call us to explain the situation. We were moved to a louder room, away from our belongings, without an apology. We were told we’d regain access to our room at 8 a.m., but the key wasn’t ready. Even after breakfast, it still didn’t work—we had to go down twice to get it fixed, with no apology or accountability. Staff told us they couldn’t help because they weren’t the main company (Grupo Stayberry). The room and lobby also smelled like a drain the entire stay. No amenities were ever explained to us. Only Alfredo stood out. The rest of the staff needs serious training. Being a “new” hotel is no excuse for such poor service.

4

Enrique

29 de dez. de 2024

·

Hospedou-se por 1 noite

Muy bonito hotel, pero con poco personal y con poco entrenamiento. Las habitaciones estuvieron disponibles hasta las 5. Cargos inesperados y exagerados por mascota.

Muy bonito hotel, pero con poco personal y con poco entrenamiento. Las habitaciones estuvieron disponibles hasta las 5. Cargos inesperados y exagerados por mascota.

10

Lorena

11 de ago. de 2025

·

Hospedou-se por 3 noites

Excellent location everything is really close to the location, great customer service

Excellent location everything is really close to the location, great customer service

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Excepcionalmente central e com fácil acesso a pé aos principais pontos turísticos. O barulho da vida noturna e das casas noturnas afeta os quartos de frente para a rua até tarde da noite.

Avaliações dos hóspedes relacionadas

10

Chad

26 de out. de 2025

·

Hospedou-se por 2 noites

Beautiful clean hotel in the heart of it all!

Beautiful clean hotel in the heart of it all!

8

Javier

17 de jul. de 2025

·

Hospedou-se por 2 noites

Great location

Great location

6

Tsuyoshi

29 de ago. de 2025

·

Hospedou-se por 4 noites

繁華街のど真ん中で、どこに行くにもとても便利です。ホテルは素晴らしいリノベーションで仕上げられた、とても美しいブティックホテルと行った感じで、建築の素晴らしさに感動しました。ただ、繁華街ゆえに、夜中はめちゃくちゃうるさいです。ホテルの目の前にいくつかナイトクラブがあって、朝まで大音量で音楽流しているのでホテルの中まで響き渡ります。耳栓が部屋には置いてありますが、役には立たないです。翌日から部屋を変えてもらい、少しマシになりましたが、それでもホテル全体に響くので、音が気になる人は避けた方が良いホテルです。特に、テラススイートは道路に面しているので避けた方が良いかも。

繁華街のど真ん中で、どこに行くにもとても便利です。ホテルは素晴らしいリノベーションで仕上げられた、とても美しいブティックホテルと行った感じで、建築の素晴らしさに感動しました。ただ、繁華街ゆえに、夜中はめちゃくちゃうるさいです。ホテルの目の前にいくつかナイトクラブがあって、朝まで大音量で音楽流しているのでホテルの中まで響き渡ります。耳栓が部屋には置いてありますが、役には立たないです。翌日から部屋を変えてもらい、少しマシになりましたが、それでもホテル全体に響くので、音が気になる人は避けた方が良いホテルです。特に、テラススイートは道路に面しているので避けた方が良いかも。

10

Maria

5 de set. de 2025

·

Hospedou-se por 4 noites

Perfect location, walking distance to everything, clean hotel and large shower and comfortable bed a very good king size bed

Perfect location, walking distance to everything, clean hotel and large shower and comfortable bed a very good king size bed

10

Gary

23 de mar. de 2025

·

Hospedou-se por 4 noites

Absolutely gorgeous property in a great location with excellent service. Better to get a room on the inside as the outside can be noisy at night right across from a night Club. overall, we had a really great stay.

Absolutely gorgeous property in a great location with excellent service. Better to get a room on the inside as the outside can be noisy at night right across from a night Club. overall, we had a really great stay.

10

Fan

2 de jan. de 2025

·

Hospedou-se por 2 noites

Clean and modern! Just a minute's walk from the city center, this location strikes the perfect balance between a peaceful atmosphere and easy accessibility. The staff is exceptionally friendly and welcoming. It’s a safe and convenient place to stay, allowing us to return to the hotel during our sightseeing adventures to freshen up or take a brief rest. We absolutely loved it!

Clean and modern! Just a minute's walk from the city center, this location strikes the perfect balance between a peaceful atmosphere and easy accessibility. The staff is exceptionally friendly and welcoming. It’s a safe and convenient place to stay, allowing us to return to the hotel during our sightseeing adventures to freshen up or take a brief rest. We absolutely loved it!

10

Joe

20 de abr. de 2025

·

Hospedou-se por 4 noites

Best place to stay in Guanajuato. Conveniently located in city square.

Best place to stay in Guanajuato. Conveniently located in city square.

2

Daniel

18 de mar. de 2025

·

Hospedou-se por 3 noites

Do Not Stay Here. There’s an open air club across the street blasts window shaking/ear rattling music until 4am. 3 of us each booked street facing suites, which were not cheap, and after 2 nights of no sleep we ate the cost for the last night and left early. Avoid at all costs.

Do Not Stay Here. There’s an open air club across the street blasts window shaking/ear rattling music until 4am. 3 of us each booked street facing suites, which were not cheap, and after 2 nights of no sleep we ate the cost for the last night and left early. Avoid at all costs.

10

JAIME

21 de out. de 2025

·

Hospedou-se por 3 noites

Beautiful hotel just meters from downtown

Beautiful hotel just meters from downtown

8

JOSE

9 de mar. de 2025

·

Hospedou-se por 2 noites

Excelente el hotel, el servicio y las instalaciones. Muy nuevo. Problemas de ruido severos en las habitaciones que dan a la calle. Hay dos discotecas enfrente que se oyen muchisimo dentro de las habitaciones impidiendo el descanso. Dejan tapones, pero no lo soluciona.

Excelente el hotel, el servicio y las instalaciones. Muy nuevo. Problemas de ruido severos en las habitaciones que dan a la calle. Hay dos discotecas enfrente que se oyen muchisimo dentro de las habitaciones impidiendo el descanso. Dejan tapones, pero no lo soluciona.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã e a comida no local recebem elogios frequentes. No entanto, as opções podem ser limitadas ou estar em constante mudança (por exemplo, sem álcool), o café da manhã nem sempre está incluído e a qualidade do serviço é inconsistente.

Avaliações dos hóspedes relacionadas

10

Benjamin

10 de nov. de 2025

·

Hospedou-se por 5 noites

Great beds and pillows. Friendly staff and wonderful breakfast.

Great beds and pillows. Friendly staff and wonderful breakfast.

10

Eric

26 de mar. de 2025

·

Hospedou-se por 3 noites

Absolutely beautiful! The tiles and marble are stunning. Plants everywhere. The bed and pillows were so comfortable. Breakfast every morning was lovely. A little sanctuary from the busy city.

Absolutely beautiful! The tiles and marble are stunning. Plants everywhere. The bed and pillows were so comfortable. Breakfast every morning was lovely. A little sanctuary from the busy city.

10

Frank

29 de mai. de 2025

·

Hospedou-se por 2 noites

Excellent property in the heart of Guanajuato, 4 minute walk to the Jardin and Juarez theater. The property is fairly new and the restaurant breakfast is very delicious. They also have an elevator, most hotels in Guanajuato don’t. The staff is super friendly and cater to your hotel needs. I would definitely stay there again.

Excellent property in the heart of Guanajuato, 4 minute walk to the Jardin and Juarez theater. The property is fairly new and the restaurant breakfast is very delicious. They also have an elevator, most hotels in Guanajuato don’t. The staff is super friendly and cater to your hotel needs. I would definitely stay there again.

4

Jaqueline

5 de nov. de 2025

·

Hospedou-se por 5 noites

Room was very loud, restaurant staff was very rude and the service was horrible. We were told that the cream for coffee was limited and she no longer attended to our table. Overall very expensive for the quality of the hotel.

Room was very loud, restaurant staff was very rude and the service was horrible. We were told that the cream for coffee was limited and she no longer attended to our table. Overall very expensive for the quality of the hotel.

8

teresa

15 de out. de 2025

·

Hospedou-se por 3 noites

Nice stay, but overpriced without included breakfast I recently stayed at Casa Kloster via Expedia. The room was clean, good air conditioning, staff were friendly, and the location was convenient. However, I felt that the price was too high for what was offered — the cost didn’t include breakfast, and that really made a difference. For the price paid, I expected more amenities or some complimentary breakfast at least. Overall, good hotel. Would recommend checking what is included before booking and comparing with other options.

Nice stay, but overpriced without included breakfast I recently stayed at Casa Kloster via Expedia. The room was clean, good air conditioning, staff were friendly, and the location was convenient. However, I felt that the price was too high for what was offered — the cost didn’t include breakfast, and that really made a difference. For the price paid, I expected more amenities or some complimentary breakfast at least. Overall, good hotel. Would recommend checking what is included before booking and comparing with other options.

4

CARLOS

30 de dez. de 2024

·

Hospedou-se por 2 noites

La alberca esta fria y no hay servicio de comida o cena solo desayunos y el personal de recepcion cero enfoque al cliente. Personal de limpieza amables y excelente su trabajo.

La alberca esta fria y no hay servicio de comida o cena solo desayunos y el personal de recepcion cero enfoque al cliente. Personal de limpieza amables y excelente su trabajo.

10

Uriel Jr.

6 de set. de 2025

·

Hospedou-se por 2 noites

Magnificent staff.! Nice place to stay its classy, clean I felt safe and comfortable their staff is so helpful and welcoming! Restaurant for breakfast, brunch, lunch and dinner was delicious! Gloria was so helpful and attentive with a very positive attitude and amazing service! Will definitely come visit again when I’m Guanajuato !

Magnificent staff.! Nice place to stay its classy, clean I felt safe and comfortable their staff is so helpful and welcoming! Restaurant for breakfast, brunch, lunch and dinner was delicious! Gloria was so helpful and attentive with a very positive attitude and amazing service! Will definitely come visit again when I’m Guanajuato !

10

Maria de los Angeles Arrizon

26 de fev. de 2025

·

Hospedou-se por 7 noites

I like that most of the staff was very cordial & helpful. I didn’t like that they don’t serve any alcohol or wine for our dinners.

I like that most of the staff was very cordial & helpful. I didn’t like that they don’t serve any alcohol or wine for our dinners.

10

Javier

20 de fev. de 2025

·

Hospedou-se por 1 noite

Excelente servicio al cliente, super bonito el hotel, los cuartos muy bonitos la cama super comoda las almohadas super comodas! Recomiendo al 100 este hotel!! Y la comida del restaurante riquisima!!

Excelente servicio al cliente, super bonito el hotel, los cuartos muy bonitos la cama super comoda las almohadas super comodas! Recomiendo al 100 este hotel!! Y la comida del restaurante riquisima!!

10

Roberto

20 de mar. de 2025

·

Hospedou-se por 2 noites

COMENTARIOS: LA PROPIEDAD ES EXCELENTE EL RESTAURANTE VA ARRANCANDO, NO VENDEN AÚN BEBIDAS ALCOHÓLICAS Y ESTÁN EMPEZANDO A CONOCER EL MENÚ

COMENTARIOS: LA PROPIEDAD ES EXCELENTE EL RESTAURANTE VA ARRANCANDO, NO VENDEN AÚN BEBIDAS ALCOHÓLICAS Y ESTÁN EMPEZANDO A CONOCER EL MENÚ

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

6

Ednei

6 de jan. de 2026

·

Hospedou-se por 3 noites

Um hotel que se auto-titula como boutique, falta muito para ser. Propriedade linda, porém falta estrutura nos quartos, cama pequena, café da manhã fraco, equipe devagar, falta atenção aos detalhes.

Um hotel que se auto-titula como boutique, falta muito para ser. Propriedade linda, porém falta estrutura nos quartos, cama pequena, café da manhã fraco, equipe devagar, falta atenção aos detalhes.

10

luis daniel

3 de ago. de 2026

·

Hospedou-se por 2 noites

TODO MUY LIMPIO Y EL SERVICIO EXCELENTE GRACIAS!!

TODO MUY LIMPIO Y EL SERVICIO EXCELENTE GRACIAS!!

10

Miriam

2 de ago. de 2026

·

Hospedou-se por 3 noites

Nice room and hotel , quiet, excelent location , nice staff

Nice room and hotel , quiet, excelent location , nice staff

10

Ann

29 de jul. de 2026

·

Hospedou-se por 2 noites

Very kind and helpful staff - they helped locate my cell phone left in the taxi within about 30 minutes! They are woderful: Marco, Doris & Andres! Food was also excellent. Location in the heart of the historic district was convenient. One minus: there is a dance club across the street and the base beat of the muisc permeated our street side bedroom until about 2:00 am on a Sunday. Recommend getting a room away from the street on the weekends, Club closed on Monday and all was quiet. Otherwise great place!.

Very kind and helpful staff - they helped locate my cell phone left in the taxi within about 30 minutes! They are woderful: Marco, Doris & Andres! Food was also excellent. Location in the heart of the historic district was convenient. One minus: there is a dance club across the street and the base beat of the muisc permeated our street side bedroom until about 2:00 am on a Sunday. Recommend getting a room away from the street on the weekends, Club closed on Monday and all was quiet. Otherwise great place!.

4

Leticia

23 de jul. de 2026

·

Hospedou-se por 3 noites

Although the hotel is beautiful, the food was terrible and the hot tub is not hot enough to be called a hot tub. The terrace was also not available and it was one of the reasons why we booked this hotel.

Although the hotel is beautiful, the food was terrible and the hot tub is not hot enough to be called a hot tub. The terrace was also not available and it was one of the reasons why we booked this hotel.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 23:00

Antes de 11:30

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $239
20 $169	21 $168	22 $169	23 $168	24 $181	25 $238	26 $276
27 $199	28 $170	29 $170	30 $170

outubro 2026

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Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.