Holiday Inn Express & Suites Atlanta NE- Duluth by IHG

Only one elevator. Took a very long time. The toilet was clogged, they gave me a plunger instead of fixing it

Main lobby sofa had a stained and look dirty.

Staff were very helpful. Hotel was clean and updated. Beds were a bit too firm for me but pillows and bedding was nice. Breakfast was decent. Pool was pretty cold getting in but after a bit it was comfortable. One drawback was about 9am it sounded like there was a wrecking ball in the next room. I was trying to rest before our road trip but no sleeping with that noise. I would stay here again if I was in the area

Indoor pool was a plus, very clean

Cleanliness adequate parking, courtesy staff..

Very nice property. Free parking and breakfast, late check out option. Staff was nice. Very close to nice restaurants.

The manager was very kind and helpful. We liked the indoor pool, comfortable beds, and breakfast.

The property was overall clean and nice The beds were comfy our only minor complaint is that the washer in the laundry room was broken the entire time so we weren't able to do any laundry before we went home. I would highly recommend the cinnamon rolls and the breakfast they were excellent.

It was nice and clean but construction made it hard since window covered and parking was harder since it was busy

Clean, quiet, very comfortable. Pool was too cold to swim in but the hotel was lovely.

very good property ,very clean

Very nice and clean

Everything was good. Very clean no issues. Definitely will come back.

Stains on some pillowcases and towels. The beds hurt our backs. Hallways were warm and muggy. Breakfast was good.

Great, clean hotel.

Do they put Expedia customers in their worse rooms? Why put me in a room with stained carpet and a HUGE stain on the headboard? The hotel was basically empty so this was definitely a choice that someone made to put me there. I tried to clean it with wipes, but it would not come off. Same with the tub Dont blame housekeeping, this room is damaged.

Clean breakfast area, very well maintained rooms, good service

There was a bad smell in the room and hallway. I don't know why.

This property is always clean and quiet. Staff always provides great customer service and complimentary breakfast is good and hot. Thank you

Room was clean.

The staff during my check in were very nice and courteous. I had to call the front desk a couple of times during my stay and they were very nice and helpful. My room was very clean and well supplied with amenities. My only dislike was that the water pressure in the shower was very low (I was on the 5th floor) and the bathtub needs some anti-slip things on the floor of it. Overall I would definitely stay here again but would ask for a room on a lower floor in the hopes it would have better water pressure.

It was clean and the bed was comfortable. Only downside is the door between adjoining rooms is not sound proof at all. We could heat every word next door.

I loved the layout of having 2 separate rooms. The beds were comfortable, the hotel was clean and the staff was friendly.

From now on, I'll just book this hotel when staying in Atlanta area. Suites are excellent, bed is very comfortable, room is clean, staff are attentive, and breakfast is included. I don't need to go anywhere else when I stay in Atlanta, I'll just book here. One less decision to make!

Sound proof of the room we stayed wasn't that good can hear room next door chatting.

Nice property with comfy beds. Staff was very friendly and accommodating, and breakfast was a bonus.

The shower room only had a fixed shower head, which was very inconvenient. There should be a handheld shower head. Also, there was construction going on, and it was very noisy throughout my stay and while I was trying to sleep.

Beds were comfortable

Construction was ongoing, thin walls, little insulation b/t rooms

My friend and I stayed here for 3 days while we were in town for an Ateez concert and we loved everything about this place. Very clean, rooms were very spacious, and the free breakfast was very delicious. I would definitely come back and recommend this place in the future.

The front desk lady is one of the rudest people I have ever met. I waited 45 minutes for her and she was sitting there picking her fingers. I have never met such an awful front desk lady and I went through the complaints and all of them are about that specific front desk lady so that location needs to see what’s going on. Never ever staying this hotel again!

The service is so bad, no front desk staff

The hotel was very clean and staff was super nice

Property was OK. The lady at the front counter was unfriendly and indifferent. Should have stayed somewhere else where the staff was more welcoming.

Excellent service! It was my first time in Georgia and the staff were very kind and helpful. I will definitely stay again if I visit Georgia again.

There was an issue with the room across the hall from us. The were screaming and yelling for about 3 hours. Called the front desk 3 times and no answer. We called the police which they said it had already been reported. The police came we checked out and left. Very unpleasant experience. I would like a refund.

Nice property with comfy beds. Staff was very friendly and accommodating, and breakfast was a bonus.

Check in was Slow !!!

Waited in lobby for over an hour for room to get ready. This was unacceptable. The desk clerk gave us the room number and had us sign in but did not give us the room key until housekeeping checked in. This was not an isolated incident as friends we were with waited even longer for their room key. The third couple with us arrived after us and checked into their room within 15 minutes. We were all on the same floor. Our group left to have dinner before all of us had room keys leaving one to wait on their key. Otherwise the stay was great. This should not have happened. Totally unacceptable.

Great staff and service

Very close to everything.

Close to amenities that my family is looking for.

Very convenient off the interstate

Property was near our event, we even walked to it. Hotel was clean, staff was super friendly and helpful. Easy check in and check out as well.

Close to everything

Close to event hall & felt safe.

Very nice property. Free parking and breakfast, late check out option. Staff was nice. Very close to nice restaurants.

Great location. Nice a quiet.

Great location - close to shopping, dining and entertainment. Very clean and tidy. Super friendly staff. Love all the breakfast choices.

I was on a business trip. I was so amazed how clean the rooms were. I had everything I needed and they will provide any toiletries that you may have forgotten. Breakfast was a plus. Definitely will book again. Location was great too!

Nice hot breakfast. Clean room and good water pressure for showers.

Great breakfast selection.

Breakfast

Breakfast disappointed me.

Nice property with comfy beds. Staff was very friendly and accommodating, and breakfast was a bonus.

First of all I would like to say that the room was immaculate. The beds were extremely comfortable and the bathroom was well stocked with what we needed. The air conditioner worked perfect and the shower tub combination….let me just say that was the best shower and bath I’ve had I know in 10 years!!! Now they do have a breakfast for your convenience in the morning and let me tell you something about that it was the absolute best most incredible food ever!!! it was fresh had a wide variety everything from fruit juices to fresh friut, pancakes eggs sausage and gravy biscuits, bacon and cubed potatoes, a little omlet...yogurt cereal oatmeal with all of the fixings for everything! they have plenty of silverware plenty of napkins etc it was clean and well thought out with the guests in mind and like I said they had butter sour cream peanut butter they had granola for your cereal they had syrup for the pancake machine, bagels, cream cheese…. I think that’s all it probably not!!! Also one of the nicest touches I’ve ever seen in a hotels free breakfast were the individual salt and pepper shakers on each table. now this is the most important thing about the entire experience when it came time to enter the breakfast area the lady I wish I could recallher name she was so nice greeted has we came in had a great big smile on her face and said welcome welcome hope you enjoy your breakfast let me know if there’s anything you need!!!

This property is always clean and quiet. Staff always provides great customer service and complimentary breakfast is good and hot. Thank you

The property was overall clean and nice The beds were comfy our only minor complaint is that the washer in the laundry room was broken the entire time so we weren't able to do any laundry before we went home. I would highly recommend the cinnamon rolls and the breakfast they were excellent.

everything was good. may I suggest scrambled eggs and grits to add to your breakfast bar. easy check in and check out. very friendly staff

My friend and I stayed here for 3 days while we were in town for an Ateez concert and we loved everything about this place. Very clean, rooms were very spacious, and the free breakfast was very delicious. I would definitely come back and recommend this place in the future.