Empress Hotel

I wasn’t planning to leave a review because there are already plenty of comments describing this hotel, and they are accurate. I only chose to stay here because I needed a place to sleep for two nights and knew I would barely spend any time at the hotel. Since it was much cheaper than the other options, I accepted that it wouldn’t be a great experience. The hotel was pretty much exactly what I expected—quite bad—but the lower price was the only real benefit. That’s why I was extremely frustrated when they refused to return my security deposit. I followed all the rules, didn’t damage anything, and spent as little time at the property as possible. I called the hotel multiple times and spoke with several employees. Each time, I was told they would mail me a check for my deposit. It’s now been more than three weeks, and I still haven’t received anything. At this point, I’ve given up on getting my money back, so I’m leaving this review because it’s the only way I can share my experience and warn other guests.

The reason it’s priced low is because of the condition of the hotel. The staff were very nice, WiFi was spotty but that’s in most hotels and if your in NOLA you are not in the hotel much anyways besides to sleep so this provided exactly that. I traveled solo and had no issues. Do not stay here if you are expecting luxury.

Adequate room but no hot water, good location, no in room coffee but can get it on the front balcony....i would stay here again!

Needed a last minute place. I wouldn’t recommend. Pretty ick, awful bed, gross bedding. You have to leave your key with the hotel each time you leave. Staff were nice.

Horrible place and staff. It’s old, smelly and dirty. If I could give it a zero I would. DO NOT STAY THERE!!!!