奧爾巴尼西大道學院區歡朋飯店

2 Free EV charging station with ChargePoint

The lobby was nicely appointed with a business area that I used to work remotely for a few hours. They offered cookies and coffee which was great The breakfast that was included was wonderful; rooms were clean and had a refrigerator. No vending was available-so grab/bring snacks water!

Very slow EV charging because sharing with an other EV.

Friendly staff and clean, comfortable room. Good selection in breakfast buffet. I appreciated the two EV charging stations.

near Crossgate mall, small but nice indoor pool, gym, friendly staff, Free breakfast. About 10min drive from airport. Everything was great.

Clean, spacious, comfortable bed. Easy parking, Has gym, pool, breakfast, small “market”. Easy check in and check out. Free grub hub delivery and restaurants nearby.

Hotel was very nice. Workers very kind and pleasant. The pool and fitness room was magnificent. My children and I will definitely return.

Hotel was clean, well maintained, has a pool, ev parking, there is shopping a short drive away, easy to find off the hightway even in the dark. Cheerful and helpful staff

It was quiet and the kids enjoyed the pool

Clean and Comfortable. Pool was great!

The room was very clean. The staff was very friendly and helpful. My family enjoyed the complimentary breakfast.

The original room had musty shower curtain, several outlets that didn’t work, a leaking bathroom faucet, and uncontrollable air conditioning. Second room had a few working out let’s but the air conditioning was still uncontrollable. When mentioned to staff, they said it was due to the heat wave. My account was gone into and charged during my stay for amounts that made no sense. It needs to made clear to customers that after your stay reaches a certain amount, your account is charged mid-stay. I was also told that upon leaving, my account would be charged. It was reimbursed, but when checking my account, which I do almost daily, it looked like I was being hacked by Hilton. It took four days and a call to corporate customer service to be able to speak with the manager. Once he got the call from corporate, he was then “available”to call me. We worked out a reimbursement only after I refused the offer of Hilton honors points. Not a good performance by anyone!

Overall experience was good. Bed was comfortable, liked that it was pet friendly and I was on the first floor with easy access to let the dogs out. My only concern was there appeared to be mold around the perimeter of the silicone sealant in the shower.

The room had extensive, visible water damage and stank of mold

Rooms were clean, spacious, and comfortable. Staff was friendly and helpful. Plenty of parking, and breakfast was excellent. They had a good variety of options including make your own waffles, fresh fruit, sausage, eggs, bacon, cereal, bagels, muffins, etc. Definitely will stay here again.

Everything was fine, except for the very dirty and stained hall carpeting. It needs to be replaced!

The property itself was clean but the room we stayed smelled like dirty socks. We asked to change to a different room but they said there was none available so we asked for a Febreze to kill the odor in the room.

cleanest hotel ive been to in a while

Room was very clean , breakfast was great, and staff was very friendly. The only drawback was the hallways that really needed update or cleaning.

The hotel is very clean.

I had a very nice conversation overnight stay. Staff was pleasant property was clean and it’s so close to shopping. The only thing I missed was a full length mirror. There was none but overall excellent stay.

Cellular and internet service is poor.

Shontell was very professional. Didn’t like the way the room was setup. Was not given the room I booked. Booked kitchenette, but only had small frig and microwave

Everything was pretty great. The AC was just very loud in the room. It made a loud thud that woke me up at 3:30 AM. I went back to sleep. There wasn't anything that I felt was worth complaining about.

Internet has poor reception as does your cellar phone.

Great hotel but paper thin walls. Better pillow selection recommended.

Rooms were clean, spacious, and comfortable. Staff was friendly and helpful. Plenty of parking, and breakfast was excellent. They had a good variety of options including make your own waffles, fresh fruit, sausage, eggs, bacon, cereal, bagels, muffins, etc. Definitely will stay here again.

My stay was ok. Room was convenient and comfortable. Excellent breakfast spread. The thermostat in the room didn’t help maintain a comfortable temperature, I alternated between heat snd cool to try to find a sweet spot. TV turned on automatically to “welcome” me after I had already gone to bed. Pool water looked cloudy so I avoided it, but had been planning to use it.

It was so hot. The ac was horrible. It would not go lower then 65 and the room never got below 68 all night. The waffles were dry and no flavor and the eggs were like rubber. The ac alone ruined my stay.

Nice hotel, clean and good sized.rooms. laundry, gym, and a really good free breakfast. My only complaint is the bed and pillows are horribly uncomfortable. Also, a few blankets or throws and some extra throw pillows wouldn't be amiss.

The original room had musty shower curtain, several outlets that didn’t work, a leaking bathroom faucet, and uncontrollable air conditioning. Second room had a few working out let’s but the air conditioning was still uncontrollable. When mentioned to staff, they said it was due to the heat wave. My account was gone into and charged during my stay for amounts that made no sense. It needs to made clear to customers that after your stay reaches a certain amount, your account is charged mid-stay. I was also told that upon leaving, my account would be charged. It was reimbursed, but when checking my account, which I do almost daily, it looked like I was being hacked by Hilton. It took four days and a call to corporate customer service to be able to speak with the manager. Once he got the call from corporate, he was then “available”to call me. We worked out a reimbursement only after I refused the offer of Hilton honors points. Not a good performance by anyone!

Meh. Staff not helpful at checkin. Even entered my name wrong in their records. Construction outside. Not particularly interested in my being there.

Terrible check-in experience. I arrived late (around 10pm) with my 11 year old son. Initially I was told I had already checked in. Had to 'prove' I didn't, to the point of confirming the last 4 digits of the CC on file were not mine. Then I was given someone else's room (no one was in the room but personal belongings were). After bringing this to the agent's attention, it was over 30 minutes until I was finally given an empty room. While waiting the same agent was able to check in 3 other guests. I booked a room with 2 twins but ended up in a king room. No explanation, no apology by the agent. Was told the general manager would call me in the morning. That call never came.

Reserved a room for 4 days, easily added a 5th when the need arose. All staff - concierge, housekeeping, breakfast room, that I saw or passed in a hallway, anywhere were welcoming. Everyone I interacted with friendly, efficient, I felt happy after each interaction. Best people work there. Everything physical - location, layout, parking, the look & feel of the hotel, "public rooms" and my room, elevators, was just right: served its purpose, functional, comfortable, the exactly "correct" room or space for what it was and was supposed to enable. I walked into every "public room, including both that I did not make use of: the pool room and the physical workout/training room. Location of the hotel provides easy on/off for highways that connect Albany to everywhere; easy to drive to malls and shops of every description or purpose. Cooperstown down the road (US 20). Universities, government buildings and offices, etc. are there. From now on Hampton Inn Albany/Western Avenue is "my" Albany/that region of New York State home away from home.

So bad service

Robert at the front desk was wonderful!

The staff - two most notable were the gentleman running the breakfast buffet who was very friendly and welcoming. The breakfast offered was a nice assortment of various foods such that anyone, regardless of dietary restrictions, could find a nice breakfast to start their day. The other was the front desk clerk on the first morning of our stay (Friday morning. December 26th at 6:30 a.m.). She was so helpful and accommodating. She didn't act put out when we asked for help and was quick to assist us with sincere friendliness. We did not catch her name. but had hoped to thank her and leave her a tip; however, she was not on duty on Saturday morning. Both of these individuals deserve a raise! They are an asset to your hotel ~ Please give them a special commendation for their excellent service on our behalf.

Front desk manager was rude

Hotel and room were clean, staff was very friendly, breakfast was good, and I loved that they had things like tea and cocoa available instead of just coffee. As a non-coffee drinker I get frustrated when they only have coffee.

I was most impressed with how hard the staff worked and was especially impressed with the included breakfast. It was very good!

Close to the university and nice area

Good location Near I-90, friendly staff. Dining options within walking distance.

The Hampton Inn on Western avenue is the hotel where I always stay when I am in Albany, NY area. It’s super convenient to SUNY and everything else that’s going on in the City. The staff is always welcoming, friendly and helpful. The rooms are spotlessly clean and very comfortable. In the morning there is a breakfast buffet that is always well stocked and delicious. What’s not to love? I have to give one more shout out to the staff, because they ALWAYS go the extra mile to make sure my stay is as pleasant as it can possibly be.

Conveniently located off the highway

Easy to get to, convenient and quiet area. Business and family friendly.

I like the proximity to UAlbany and Stuyvesant Plaza

Good location near highway, friendly staff

Great location!

I was leery about the neighborhood but it was a nice quiet area. Convenient location. Several dining options within a 5 minute drive. We needed to check in early and it was no problem whatsoever. Room was updated and clean. Staff was very friendly. My wife forgot an expensive pair of sunglasses and the hotel found them and held on to them until she picked them up a few days later which to me speaks to integrity. I would stay here again.

Very cleanly, nice amenities, close to a shopping mall

Breakfast was below average, not tasty at all.

Great stay. Wish they had more breakfast options.

Best Hampton Inn breakfast we have ever had! The man monitoring everything in the buffet was so kind and polite!

The service was prompt and great. The breakfast is fantastic and the hotel was overall great value for a great price. We will definitely be staying again if we return to Albany.

By far the best hotel breakfast I’ve had ever excellent hotel lots of options

The breakfast was okay. The stay wasn't worth for the price.

The room was clean and comfortable enough, but the refrigerator was too noisy to use it and the heat/AC was inconsistent. Breakfast was pure chaos. There is not enough staff to manage keeping everything cleaned and stocked. The front desk person was just rude and condescending when I had questions about the charges on my account. Most of the parking lot was coned off and not accessible. The property itself is decent, but the stay was uncomfortable due to staff interactions (or lack thereof.

Rooms were clean, spacious, and comfortable. Staff was friendly and helpful. Plenty of parking, and breakfast was excellent. They had a good variety of options including make your own waffles, fresh fruit, sausage, eggs, bacon, cereal, bagels, muffins, etc. Definitely will stay here again.

Wonderful staff. The best continental breakfast I have ever had. Thank you!

Breakfast was very good plenty with of choices. Red roasted potatoes created by chef were the best .