Days Inn by Wyndham Knoxville East

Very small room and bathroom. However, it was very clean and comfortable. The breakfast was very minimal. We ended up going elsewhere for breakfast. The clerk at check-in was very friendly, helpful, and accommodating. The gentleman at checkout was completely the opposite: very unfriendly and unhelpful. A common courtesy would have been to thank us or to tell us to have a nice day. He Sid nothing as he handed me a receipt.

The floors of our room weren't very clean. The wet floor towels proved that as we'd run feet over them during bathroom visits. I suggest wearing socks or house shoes or slippers.

The front desk staff, Tim, was very rude to all guests trying to check in. There was a line of 15 people waiting to check in because the service was so slow. Multiple different guests were looking around for amenities such as water or ice machines and he was very snippy and mad they were looking around. When the guests had left he said “you would think they would be smart enough to just ask where it was” this is no way to treat guests who are PAYING to stay at your hotel. Every phone call he answered at the desk he was rude and very condescending and as soon as he hung up he would talk badly about them. 0/10 do not recommend because of bad customer service.

I don’t recommend staying here. There was dirt in the corners and mold around the ceiling of the bathroom. Place hasn’t been taken care of much less had a remodel.

Had a nice stay. Room clean and big. Staff friendly