Econo Lodge Knoxville North

The shower had mold and the shower curtain did also. There was old food in the fridge. No breakfast, no coffee and homeless folks there. Only perk. Dog friendly

The property was advertised as having breakfast included and laundry facilities. It had neither. We had booked this property for those 2 reasons as we have been travelling and need to do washing. When questioned about it the receptionist said it was something I would have to sort out with Expedia as that was who I booked through. Not very helpful and I would not recommend this place to anyone. The shower still had the used piece of soap from the previous occupants the fridge had water in the bottom of it. The bedspread had a burn hole the size of a quarter. Overall very poor

We stayed in room 105. When we got there after a 13 hour drive, went to get ice and was told the ice machine didn’t work. Went back to the room, There was a lot of mold on the shower curtain, bathtub wall and ceiling. The bath tub looked like someone very dirty took a bath, drain the water, and never even rinsed the dirt and grime down the drain. It was rather disgusting. I drop my glasses behind the night stand. When I pulled it out, it had not been cleaned for some time. There is a personal ID card laying there as well. I left it there. There is no excuse for the condition of the bath room. No way could my wife or I consider taking a shower there. We will never be back!

We were very pleased with most of it. We had to wait a long time for the front desk person to get there when we arrived and we had to get them to fill the ice, when we left, but the room was very clean and the everything else was very nice. For the price, it was fantastic!

The shower had mold and the shower curtain did also. There was old food in the fridge. No breakfast, no coffee and homeless folks there. Only perk. Dog friendly

Woman at the front desk was nice but 1. Room was definitely not nonsmoking. It reeked of smoke. There was a serious mold problem in the corner. Water was dripping from the ceiling. The carpet was was nasty dirty. Walking barefoot left muddy foot prints when I stepped in the tub. A "Pet Friendly" hotel but the grassy area for the dogs was full of garbage. Neither the Hotel or Hotels.com would give a rfund (despite the "Good" rating)

If I could give zero stars that is how I would rate this place.The room we were give was dirty, had to have the night manager bring clean sheets, bedspread( which was very thin), and take several stained pillows. The bathroom and sink were not cleaned either. There was also a missing towel, washcloth, and the shampoo was open and half empty. Along with that, there were many homeless, living on and next to the motel. There was drug paraphernalia on and by the property which was a hazard to my family and pets. This is one of the worst places we have stayed in and definitely will not be back. It is unbelievable that the manager and their staff are not ashamed of how this motel look and is kept. This will also be sent to Econo Lodge Headquarters.

We stayed in room 105. When we got there after a 13 hour drive, went to get ice and was told the ice machine didn’t work. Went back to the room, There was a lot of mold on the shower curtain, bathtub wall and ceiling. The bath tub looked like someone very dirty took a bath, drain the water, and never even rinsed the dirt and grime down the drain. It was rather disgusting. I drop my glasses behind the night stand. When I pulled it out, it had not been cleaned for some time. There is a personal ID card laying there as well. I left it there. There is no excuse for the condition of the bath room. No way could my wife or I consider taking a shower there. We will never be back!

Staff was efficient and friendly. The room was disgusting. As an example, in our non-smoking room, the bedspread had six cigarette holes in it. The AC had a bad smell, and the bathroom was so gross - run down, rusty, moldy shower curtain, punch holes in the door, etc.

Clean room

The staff was very friendly but the room was horrible. The AC had been turned off, so the room had a horrible smell when we opened the door. The floors were also dirty

Dirty Dirty and yes Dirty with the strong smell of cigarette smoke with holes in comforter and covers so glad I had my own bedding definitely a place to crash in desperate times

First room we were in was dirty. Personal items from previous guests, dirty toilet etc. We requested another room and once we were moved the tv wasn’t working. I then asked for another room and when I returned to the desk I was just told I would be getting issued a refund, turned away and no further attempt was made to rectify the situation. When I expressed how frustrated I was the person at the desk actually said to me that I could expect that quality of service and standard from somewhere else as he then listed by name other hotels in the area, but that it was unrealistic to expect what I’d honestly consider to be the bare minimum here. I was frustrated by the issues with the rooms, but the complete lack of empathy and rather feeling as if I was annoying the people working in the office more than anything else really just left me speechless. I would recommend anyone looking for a place to stay in this area avoid this place like the plague.

room wasn't cleaned and smelled like smoke in a non smoking room.

I booked a room with a king sized bed but none were available. They advertise a continental breakfast but there is no breakfast. I've stayed down the street but this place is much worse for road noise. The room was clean and had plenty of hot water in the shower. The wireless was a little slow but adequate.

No WiFi even though it said there is free WiFi. Leaking sink.

Nonsmoking room was clearly used for smoking with cigarette burns in the bedding as proof. Not well cleaned, soap left in shower. Service not very friendly, doors locked indicating not the best area. Cheap hotel with no cable

The room was stifling hot when I checked in. Had turn the heat off and open the door for when I first went in. Would have been nice to have a channel guide for the TV but I couldn't find one in the room.

Ok, dated.

The air conditioner wasn’t working properly and when I brought it to their attention, they looked at it, but didn’t do anything about it. They did not have another room to offer me.

Hotel is in Terrible condition - very run down False advertising - no breakfast at all. Only redeeming quality is closeness to highway

Do not let the nice pictures fool you! We reserved a room thinking it would be a nice enough place for a cheap price. There were homeless people EVERYWHERE at the property. You expect some being in the location that it is, but this was more than expected and it made you feel uneasy that your car was going to get broken into or even your room. Then we get checked into our room....the toilet was broken (had to go to Burger King next door to use the restroom), there were burn marks in the carpet, stains on the sheets, no remote for the TV and no way to turn it on otherwise. The air conditioning unit was ungodly loud and didnt do anything to cool the room down. There was a horrible smell in the room and even leaving the door open, we could not get it out. The ONLY good thing about this stay was the woman working the front counter. I spoke to her about the concerns with our room after a trip to Burger King in order to use the restroom and asked only for our second night to be refunded, as we can't stay in a room that has no working toilet. She was understanding and courteous. She never gave an attitude, she never made me feel like i was complaining over nothing, she was amazing. I know i wouldnt have gotten the same response if it was one of the other employees working there. You expect to compromise on some things when you get a cheaper hotel room. There are just some things that I cannot compromise on and a working bathroom is one of those things.

Drug users behind the building. Noisy. Really basic, needs renovation. Nice staff and sheets looked clean

room wasn't cleaned and smelled like smoke in a non smoking room.

The manager of the Econo Lodge did not honor our reservation. We would like our money refunded. I believe he sold our room to someone else and passed it off as a plumbing problem. We were never contacted. Instead, we were forced to drive home with no sleep.

The staff is very friendly and it is quiet. Our room was clean and we had a nice stay.

The stay was average..front desk gentleman was rude as hell!

They wouldn’t let us check in to the property, worker at the front desk refused to let us speak to the manager so we could actually check into the room and then after not letting us check in, they charged us a $75 fee for not checking in. Avoid this place.

This place is a DUMP. The office was closed the majority of our 3 day stay. They never once emptied the garbage cans in our room. The sink leaked and was missing the cover on the handle. The shower leaked from underneath so much the floor was a puddle everytime creating mold on the baseboards. The hair dryer didn't work and the cord on the coffee maker was pulled away exposing the wires. Holes in the bedspread. Bug in the bathroom. we were not there to see it, but there was a University of Tennessee football game Saturday, so the room I thought I was paying $74 a night for was actually only $74 for Thursday night, Friday and Saturday was $170 a night. THIS WAS IN NO SHAPE OR FORM a $170 a night room I don't care if the '72 Dolphins were playing the '85 Bears. AVOID AT ALL COSTS!!!

Refused to give my deposit back because they did not remember taking it. AFTER I HAD THE RECEIPT!!!!

First room we were in was dirty. Personal items from previous guests, dirty toilet etc. We requested another room and once we were moved the tv wasn’t working. I then asked for another room and when I returned to the desk I was just told I would be getting issued a refund, turned away and no further attempt was made to rectify the situation. When I expressed how frustrated I was the person at the desk actually said to me that I could expect that quality of service and standard from somewhere else as he then listed by name other hotels in the area, but that it was unrealistic to expect what I’d honestly consider to be the bare minimum here. I was frustrated by the issues with the rooms, but the complete lack of empathy and rather feeling as if I was annoying the people working in the office more than anything else really just left me speechless. I would recommend anyone looking for a place to stay in this area avoid this place like the plague.

Clean decent room for the price, frint desk staff was welcoming and helpful, I would consider staying again if the needs arises

The air conditioner wasn’t working properly and when I brought it to their attention, they looked at it, but didn’t do anything about it. They did not have another room to offer me.

Do not let the nice pictures fool you! We reserved a room thinking it would be a nice enough place for a cheap price. There were homeless people EVERYWHERE at the property. You expect some being in the location that it is, but this was more than expected and it made you feel uneasy that your car was going to get broken into or even your room. Then we get checked into our room....the toilet was broken (had to go to Burger King next door to use the restroom), there were burn marks in the carpet, stains on the sheets, no remote for the TV and no way to turn it on otherwise. The air conditioning unit was ungodly loud and didnt do anything to cool the room down. There was a horrible smell in the room and even leaving the door open, we could not get it out. The ONLY good thing about this stay was the woman working the front counter. I spoke to her about the concerns with our room after a trip to Burger King in order to use the restroom and asked only for our second night to be refunded, as we can't stay in a room that has no working toilet. She was understanding and courteous. She never gave an attitude, she never made me feel like i was complaining over nothing, she was amazing. I know i wouldnt have gotten the same response if it was one of the other employees working there. You expect to compromise on some things when you get a cheaper hotel room. There are just some things that I cannot compromise on and a working bathroom is one of those things.

I booked a room with a king sized bed but none were available. They advertise a continental breakfast but there is no breakfast. I've stayed down the street but this place is much worse for road noise. The room was clean and had plenty of hot water in the shower. The wireless was a little slow but adequate.

Pros- the woman at the front desk was very nice and the hotel is fairly close to the stadium so that was nice. The price was decent, comparatively (it was a Tn/Alabama weekend) Cons-there is a large homeless population around that intersection and it appeared as though a couple of them were doing drugs on the stairs near our room both days. They didn’t bother us but I was uncomfortable. The room did not feel clean, (there was dust on the lamps, floors looked dirty, stains on the mattress covers). We will not stay there again.

Easy check-in, convenient location to Freeway. Advertised as having free breakfast, but was told that was no longer available. This amenity should be removed from description.

Full of homeless out side it stinks and dirty..

Easy to get around to different restaurants

Hotel is in Terrible condition - very run down False advertising - no breakfast at all. Only redeeming quality is closeness to highway

Do not let the nice pictures fool you! We reserved a room thinking it would be a nice enough place for a cheap price. There were homeless people EVERYWHERE at the property. You expect some being in the location that it is, but this was more than expected and it made you feel uneasy that your car was going to get broken into or even your room. Then we get checked into our room....the toilet was broken (had to go to Burger King next door to use the restroom), there were burn marks in the carpet, stains on the sheets, no remote for the TV and no way to turn it on otherwise. The air conditioning unit was ungodly loud and didnt do anything to cool the room down. There was a horrible smell in the room and even leaving the door open, we could not get it out. The ONLY good thing about this stay was the woman working the front counter. I spoke to her about the concerns with our room after a trip to Burger King in order to use the restroom and asked only for our second night to be refunded, as we can't stay in a room that has no working toilet. She was understanding and courteous. She never gave an attitude, she never made me feel like i was complaining over nothing, she was amazing. I know i wouldnt have gotten the same response if it was one of the other employees working there. You expect to compromise on some things when you get a cheaper hotel room. There are just some things that I cannot compromise on and a working bathroom is one of those things.

Area was unsafe, bed bugs in the room we stayed in, and the AC unit was broke. This was one of the worst places I have ever stayed.

met good people! easy to walk around from

Drug users behind the building. Noisy. Really basic, needs renovation. Nice staff and sheets looked clean

Check- In staff is rude. There is no breakfast as advertised. Motel should be rented by the hour

The shower had mold and the shower curtain did also. There was old food in the fridge. No breakfast, no coffee and homeless folks there. Only perk. Dog friendly

I booked a room with a king sized bed but none were available. They advertise a continental breakfast but there is no breakfast. I've stayed down the street but this place is much worse for road noise. The room was clean and had plenty of hot water in the shower. The wireless was a little slow but adequate.

Don’t have breakfast .

Easy check-in, convenient location to Freeway. Advertised as having free breakfast, but was told that was no longer available. This amenity should be removed from description.

The property was acceptable even good except for one minor problem. The website advertised breakfast and there was nothing.

Hotel is in Terrible condition - very run down False advertising - no breakfast at all. Only redeeming quality is closeness to highway