Candlewood Suites Louisville Airport by IHG

We have stayed at this hotel 4 times now during the derby, its been 2 years since the last stay and lets just say conditions are not great. The rust/dirtiness / bugs etc was horrendous. Don’t think I will be going back. Lost a customer. Also, I understand about being pet friendly but also think that the dogs should be on a leash when in the public areas of the hotel instead of just roaming around the lobby and hallway .

Fantastic, the staff were the utmost helpful and appreciative human

Even though we were told this was one of the rooms that had been renovated, the bathroom light switch was broken so the lights remained on, one screen was missing, the drain in the shower was loose, there was a tear in the cushion of the sofa, the toilet paper holder was loose.

We stayed for 3 nights for our daughter’s vball tournament. The place was packed, parking was sketchy in the back. Homeless guy hangs out in the terrace. Staff was really nice, very outdated. Bed was lumpy and pillows were flat. Bathroom had been updated but it needs to also be done with king size beds. When I reserved our room I requested a room with a pullout couch but it was not fulfilled. I liked the kitchenette, everything was functional.

Bathroom floor sticky. Shower floor not in great shape. Breakfast option would be nice. Staff was great! Friendly yet professional.