Comfort Suites Rochester Henrietta University Area

👍

Our non smoking room smelled like stale smoke. The air conditioner could not keep the room cool even though it ran non stop. The sofa bed cover was nasty, and when i called and asked for a new cover, the front desk said they didn't have any. We went down and got a blanket and "clean sheets" to use instead. There was an empty cannibus container and half eaten candy under the sofa bed. The bathroom sink was slow to drain, and would fill up when neighboring rooms ran water, then eventually drain all over the bathroom floor. The bathroom smelled like sewage. This, by far, was one of the worst hotels I've ever stayed at, and will not stay at a Comfort Suites again.

Most things were clean. The breakfast was good. Parking was close. Staff were friendly. Pool was clean.

The breakfast was fresh and they have great parking. The kids and I loved the pool.

The room was clean but the entire hotel had a weird smell. The only thing for breakfast was toast three options for cereal a muffin skim milk and coffee or juice and one flavor of yogurt.