Wyndham Rochester Downtown
122 USD
/natt
Gj.snitt. for november
Priser for Wyndham Rochester Downtown
Velg datoer for å se priser og tilgjengelighet
122 USD
/natt
Gj.snitt. for november
Månedlige gjennomsnittspriser
På Wyndham Rochester Downtown er prisen per natt i gjennomsnitt 93 USD i den billigste måneden (april) og 159 USD i den dyreste måneden (oktober), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 112 USD |
| februar | 117 USD |
| mars | 101 USD |
| april | 93 USD |
| mai | 125 USD |
| juni | 108 USD |
| juli | 109 USD |
| august | 125 USD |
| september | 112 USD |
| oktober | 159 USD |
| november | 122 USD |
| desember | 111 USD |
J
F
M
A
M
J
J
A
S
O
nov · 122 USD
N
D
Dyreste: oktober (ca. 159 USD)
Billigste: april (ca. 93 USD)
Om denne eiendommen
Du tilbys blant annet et døgnåpent treningssenter og wi-fi (inkludert) og gavebutikk/kiosk. Dette hotellet tilbyr også bryllupstjenester, TV i fellesområdet og ballsal.
Fasiliteter
Du tilbys blant annet et døgnåpent treningssenter og wi-fi (inkludert) og gavebutikk/kiosk. Dette hotellet tilbyr også bryllupstjenester, TV i fellesområdet og ballsal.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet kablet internettilgang (inkludert), et forretningssenter og en døgnåpen resepsjon. Planlegger du en event i Rochester? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 1396 kvadratmeter, blant annet konferansesenter og 5 møterom. Gjestene tilbys ubetjent parkering (mot et tillegg) på stedet.
Servering
Spis deg god og mett på River Club, en av dette hotellets 2 restauranter. Rund av dagen med noe å drikke i baren/loungen. Ferdiglaget frokost serveres fra kl. 06.30 til kl. 09.30 på hverdagene og fra kl. 07.00 til kl. 10.00 i helgene, mot et tillegg.
Rom
Føl deg som hjemme i et av de 217 gjesterommene, som har mikrobølgeovn og Flatskjerm-TV. Du kan holde deg oppdatert med inkludert kablet og trådløst internett, og underholdningen er sikret med kabel-TV. Rommene har privat bad med kombinert dusj/badekar, toalettartikler (inkludert) og hårføner. Rommet har telefon, samt skrivebord og kaffetrakter/tekoker.
Beliggenhet
Wyndham Rochester Downtown ligger sentralt til i Rochester. Bor du her, vil du ha kun 4 minutter å kjøre til University of Rochester (universitet) og 6 minutter til Strong Memorial sykehus. Dette hotellet ligger 6,1 mi (9,9 km) unna Rochester teknologiske institutt og 7,5 mi (12,1 km) unna Lake Ontario.
Hva finnes i nærheten
Genesee River(0.2 miles)
Blue Cross Arena(0.2 miles)
Rochester Riverside konferansesenter(0.3 miles)
Water Street Music Hall(0.4 miles)
Genesee River's High Falls(0.5 miles)
ESL Ballpark(0.6 miles)
The Penthouse at One East Avenue(0.6 miles)
Geva teatersenter(0.7 miles)
The Montage Music Hall(0.7 miles)
Eastman musikkskole(0.7 miles)
Manhattan Square Park and Ice Rink(0.7 miles)
Eastman Theatre(0.8 miles)
Strong(0.8 miles)
Rochester Contemporary Art Center(0.9 miles)
The Strong National Museum of Play(0.9 miles)
Nærmeste store flyplass er Rochester, New York (ROC-Greater Rochester internasjonale flyplass)(6.6 miles)
Heis
Forretningssenter
Flerspråklig personell
Møterom
Ballsal
Bagasjeoppbevaring
Beliggenhet
70 State St, Rochester Central Business District, Rochester, New York, USA
Genesee River (0.2 miles)
Blue Cross Arena (0.2 miles)
Rochester Riverside konferansesenter (0.3 miles)
Water Street Music Hall (0.4 miles)
Genesee River's High Falls (0.5 miles)
ESL Ballpark (0.6 miles)
Romalternativer
6
Suite – executive, flere senger, ikke-røyk
Romdetaljer
2 Store Dobbeltsenger
og 1 Sovesofa
Sover 5
KlimaanleggOppvarmingWi-Fi (gratis)
3
Rom, 2 queensize-senger, tilpasset hørselshemmede, ikke-røyk (Mobility,Bathtub w/ Grab Bars)
Romdetaljer
2 Store Dobbeltsenger
Sover 4
KlimaanleggOppvarmingWi-Fi (gratis)
3
Rom, 2 queensize-senger, tilpasset hørselshemmede, ikke-røyk (Mobility, Roll-in Shower)
Romdetaljer
2 Store Dobbeltsenger
Sover 4
KlimaanleggOppvarmingWi-Fi (gratis)
2
Rom, 1 kingsize-seng, ikke-røyk
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggOppvarmingWi-Fi (gratis)
2
Rom, 1 kingsize-seng, tilpasset hørselshemmede, ikke-røyk (Mobility,Bathtub w/ Grab Bars)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggOppvarmingWi-Fi (gratis)
3
Rom, 2 queensize-senger, ikke-røyk
Romdetaljer
2 Store Dobbeltsenger
Sover 4
KlimaanleggOppvarmingWi-Fi (gratis)
2
Suite – executive, 1 kingsize-seng med sovesofa, ikke-røyk
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 4
KlimaanleggOppvarmingWi-Fi (gratis)
2
Rom, 1 kingsize-seng, tilpasset hørselshemmede, ikke-røyk (Mobility, Roll-in Shower)
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggOppvarmingWi-Fi (gratis)
Gjesteomtaler av Wyndham Rochester Downtown
5.8
basert på 1 000 verifiserte omtaler
Hvem bor her?
Business
31%
Par
26%
Familie
30%
Grupper
9%
Alene
3%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Basert på tilbakemeldinger er Wyndham Rochester Downtown under omfattende oppussing, med hyppige heisproblemer, stengte fasiliteter og byggekaos. Mange gjester rapporterer også om betydelige vedlikeholdsproblemer, som upålitelig varme eller klimaanlegg, dårlig vanntrykk og periodisk mangel på varmt vann.
Les merVar dette til hjelp?
Hva gjestene synes
Basert på tilbakemeldinger er Wyndham Rochester Downtown under omfattende oppussing, med hyppige heisproblemer, stengte fasiliteter og byggekaos. Mange gjester rapporterer også om betydelige vedlikeholdsproblemer, som upålitelig varme eller klimaanlegg, dårlig vanntrykk og periodisk mangel på varmt vann.
Tilbakemeldinger angående renslighet nevner ofte skitne bad og rom, bygningsstøv, lukter, flekker og sporadiske skadedyr. Servicen er blandet: mange synes personalet er vennlig og imøtekommende, mens andre rapporterer om treg innsjekking, dårlig kommunikasjon eller uløste problemer. Beliggenheten i sentrum passer for arrangementer og sightseeing, men veiarbeid, begrenset utvalg av spisesteder i nærheten og parkeringsproblemer nevnes. Forvent et praktisk, men oppussingspreget opphold.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Oppussingen er omfattende, med hyppige heisproblemer, stengte eller begrensede fasiliteter (basseng, restaurant/bar), ødelagte is- og salgsautomater, og begrenset eller betalt parkering. Mange gjester bemerker bygningsrester og uorden i fellesområder.
Relaterte gjesteomtaler
4
Lorraine
13. juli 2025
·
Overnattet 1 natt
Our check in was great. After that, it was downhill. One elevator was broken, no ice machines worked, our sink was closed causing the water to fill the sink, the coffee maker did not work....when i reported the issues to the desk, they looked at me with a blank stare. I thought the wyndam would do better than this.
Our check in was great. After that, it was downhill. One elevator was broken, no ice machines worked, our sink was closed causing the water to fill the sink, the coffee maker did not work....when i reported the issues to the desk, they looked at me with a blank stare. I thought the wyndam would do better than this.
6
brian
24. juni 2025
·
Overnattet 4 netter
passenger elevators not working first day there. no ice machines working. staff friendly. bar and what you might call a restaurant open from six to nine. never saw a cook there or anybody having dinner. needs work.
passenger elevators not working first day there. no ice machines working. staff friendly. bar and what you might call a restaurant open from six to nine. never saw a cook there or anybody having dinner. needs work.
2
DAVID
27. mai 2024
·
Overnattet 4 netter
No gym
No gym
4
Shannon
5. juni 2023
·
Overnattet 1 natt
The hotel was under construction, therefore there was hardly any parking and even less handicap availability. Was told to park across the street, despite having a handicap license plate. Also had to pay $5 per night for parking. Had to walk very far to get to room, with only one outside door being open after 9:00 pm. Bottom of bathtub was stained and looked dirty. Ceiling tiles had water stains. The iron didn't work. The air conditioning in the room did not work well. No free breakfast, which we knew ahead of time, but the restaurant inside the hotel did not open until 9:30 on Sunday morning, which is pretty late when checkout is at 11:00. I had somewhere to be at 9:30 so that did not work for me at all. Overall, very disappointed and will not book at this hotel again. We paid $190 for one night in this room. Not worth it at all.
The hotel was under construction, therefore there was hardly any parking and even less handicap availability. Was told to park across the street, despite having a handicap license plate. Also had to pay $5 per night for parking. Had to walk very far to get to room, with only one outside door being open after 9:00 pm. Bottom of bathtub was stained and looked dirty. Ceiling tiles had water stains. The iron didn't work. The air conditioning in the room did not work well. No free breakfast, which we knew ahead of time, but the restaurant inside the hotel did not open until 9:30 on Sunday morning, which is pretty late when checkout is at 11:00. I had somewhere to be at 9:30 so that did not work for me at all. Overall, very disappointed and will not book at this hotel again. We paid $190 for one night in this room. Not worth it at all.
6
Jane
15. juni 2025
·
Overnattet 1 natt
It was not stated that main elevator was inoperable. The service elevator disgusting. No working ice machine on my floor. Otherwise personnel were friendly.
It was not stated that main elevator was inoperable. The service elevator disgusting. No working ice machine on my floor. Otherwise personnel were friendly.
4
Juan
4. juni 2023
·
Overnattet 3 netter
The property was under constructions and most things werent working like one of the elevators the vending and ice machines in our floor. The thermostat no matter how low you set it to the room never got colder it was really hot in the room.
The property was under constructions and most things werent working like one of the elevators the vending and ice machines in our floor. The thermostat no matter how low you set it to the room never got colder it was really hot in the room.
2
Joseph
16. mai 2023
·
Overnattet 1 natt
Would not recommend to stay here. Property is in overall poor condition. One of 2 elevators inoperative.
Would not recommend to stay here. Property is in overall poor condition. One of 2 elevators inoperative.
2
Michael
15. mai 2023
·
Overnattet 2 netter
The hotel is under extensive renovations. Having said that, the hotel's current state is a complete dump. Only one elevator worked, with a handwritten sign that the call light was out and the capacity was limited to 4 people - 4 people limit with a single elevator - not good. The "restaurant," if you can call it that, was limited to a limited-selection buffet. Rooms under renovation was loosely sealed off, with debris everywhere. The pool was closed. The parking garage was filthy, with debris falling from the roof. The lobby was shabby, with a strange layout. When I asked about speaking to a manager, the woman behind the front desk pointed to a sign for the manager on duty - it was blank. She said she didn't know who the manager was - total BS. All in all it was a miserable excuse for a hotel. Instead of renovations, it should be torn down.
The hotel is under extensive renovations. Having said that, the hotel's current state is a complete dump. Only one elevator worked, with a handwritten sign that the call light was out and the capacity was limited to 4 people - 4 people limit with a single elevator - not good. The "restaurant," if you can call it that, was limited to a limited-selection buffet. Rooms under renovation was loosely sealed off, with debris everywhere. The pool was closed. The parking garage was filthy, with debris falling from the roof. The lobby was shabby, with a strange layout. When I asked about speaking to a manager, the woman behind the front desk pointed to a sign for the manager on duty - it was blank. She said she didn't know who the manager was - total BS. All in all it was a miserable excuse for a hotel. Instead of renovations, it should be torn down.
4
Cynthia
14. juli 2025
·
Overnattet 3 netter
The staff was very nice. That's the good. The 1st room they gave me room 409, was 81 degrees when I walked in. The air did not work. They moved me to another room. There were no ice machines on the floor. I had to go all the way to the front desk to get ice. They put another customer in room 409. He had to change rooms too. The pool was under construction. My room faced a side street. Cars were rev in engines and screeching tires. Saturday morning the fire alarm went off and we had to evacuate. The amount I paid per night was too high for what I got.
The staff was very nice. That's the good. The 1st room they gave me room 409, was 81 degrees when I walked in. The air did not work. They moved me to another room. There were no ice machines on the floor. I had to go all the way to the front desk to get ice. They put another customer in room 409. He had to change rooms too. The pool was under construction. My room faced a side street. Cars were rev in engines and screeching tires. Saturday morning the fire alarm went off and we had to evacuate. The amount I paid per night was too high for what I got.
8
Eileen
16. mai 2025
·
Overnattet 1 natt
Had to pay for patking
Had to pay for patking
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Renhold er et tilbakevendende problem, med rapporter om skitne bad, flekkete tepper og møbler, lukter, bygningsstøv og sporadiske skadedyr. Noen gjester fant områder rene, men tilbakemeldingene er i stor grad negative.
Relaterte gjesteomtaler
2
Margaret
9. apr. 2024
·
Overnattet 2 netter
I never leave reviews, period. I have traveled in third world countries and stayed in youth hostels. This was worse. The hotel is not just dirty, it's filthy. Floors are gross with dust and dirt all over them. There was a half empty wine bottle on the floor of our room. Our room had clean linens and was quiet. I throughly checked for bed bugs are couldn't find any, thank god. The staff were friendly. The rooms had paper room numbers taped to the walls. One elevator was out with a sold out hotel. Panhandlers were in the lobby in the evening. The hotel is in a not so great area. Gym is under construction which is not mentioned anywhere until you get there. The neighborhood is not safe to run or walk in alone. Under construction. We paid $450 a night to stay there for the eclipse. Unbelievable. DO NOT STAY HERE!!
I never leave reviews, period. I have traveled in third world countries and stayed in youth hostels. This was worse. The hotel is not just dirty, it's filthy. Floors are gross with dust and dirt all over them. There was a half empty wine bottle on the floor of our room. Our room had clean linens and was quiet. I throughly checked for bed bugs are couldn't find any, thank god. The staff were friendly. The rooms had paper room numbers taped to the walls. One elevator was out with a sold out hotel. Panhandlers were in the lobby in the evening. The hotel is in a not so great area. Gym is under construction which is not mentioned anywhere until you get there. The neighborhood is not safe to run or walk in alone. Under construction. We paid $450 a night to stay there for the eclipse. Unbelievable. DO NOT STAY HERE!!
2
Sandra
16. juli 2023
·
Overnattet 2 netter
The advertisement of the pool online was under renovation. There was nothing online to inform me of this. The carpet in the room was flirty. The scenery was the old pool full of dirt. The pool wasn't under renovation they lied. The Lobby was a small area. I hated everything about this hotel. It was old with a bad order in my room. I was switched to another room it was much better. My daughter was switched 3 times to a different room. The floor in the hotel room floor looked like someone threw up on it. It was my worst experience ever from Holiday Inn. I'm very disappointed 😞
The advertisement of the pool online was under renovation. There was nothing online to inform me of this. The carpet in the room was flirty. The scenery was the old pool full of dirt. The pool wasn't under renovation they lied. The Lobby was a small area. I hated everything about this hotel. It was old with a bad order in my room. I was switched to another room it was much better. My daughter was switched 3 times to a different room. The floor in the hotel room floor looked like someone threw up on it. It was my worst experience ever from Holiday Inn. I'm very disappointed 😞
2
PETER
21. nov. 2023
·
Overnattet 1 natt
Arrived and was told that they couldn’t make up key cards. They offered to hold onto our luggage while we went to dinner. Upon return, we checked in a d received our key cards. However, strangely, a security person accompanied us to our rooms to ensure we could get in. When we arrived on our floor, we were greeted with a construction site. Drywall dust everywhere, mattresses and bits of furniture strewn through the hall. When we arrived to our respective rooms, we found the entire room full of dust and my colleagues said that the toilet in his room was used but not cleaned. I was aware that this Holiday Inn had some poor reviews before booking, but I didn’t expect to see anything as bizarre as this. It’s great that they’re renovating, but they can’t expect guests to literally sleep in a construction site. The kind attendant at the front desk refunded our credit cards. We booked nice accommodations at another property which we should’ve done from the get-go.
Arrived and was told that they couldn’t make up key cards. They offered to hold onto our luggage while we went to dinner. Upon return, we checked in a d received our key cards. However, strangely, a security person accompanied us to our rooms to ensure we could get in. When we arrived on our floor, we were greeted with a construction site. Drywall dust everywhere, mattresses and bits of furniture strewn through the hall. When we arrived to our respective rooms, we found the entire room full of dust and my colleagues said that the toilet in his room was used but not cleaned. I was aware that this Holiday Inn had some poor reviews before booking, but I didn’t expect to see anything as bizarre as this. It’s great that they’re renovating, but they can’t expect guests to literally sleep in a construction site. The kind attendant at the front desk refunded our credit cards. We booked nice accommodations at another property which we should’ve done from the get-go.
2
Euella R
26. mai 2024
·
Overnattet 2 netter
The proximity to the convention center was good. The hotel smelled really bad, they v only make fresh coffee 2x/day waited almost an hour to get fresh towels, there was a mouse in my room. The bed sheets did not look like they were washed properly.
The proximity to the convention center was good. The hotel smelled really bad, they v only make fresh coffee 2x/day waited almost an hour to get fresh towels, there was a mouse in my room. The bed sheets did not look like they were washed properly.
2
Liping
16. mai 2023
·
Overnattet 4 netter
Dirty and broken down hotel.
Dirty and broken down hotel.
4
Kuerstin
4. aug. 2025
·
Overnattet 2 netter
Front desk was very nice, bathroom was filthy, rif raf in the lobby, didn’t feel safe in the parking lot, no trash collection, no coffee as promised in the morning, room was NOTHING like was on the web site false advertising.
Front desk was very nice, bathroom was filthy, rif raf in the lobby, didn’t feel safe in the parking lot, no trash collection, no coffee as promised in the morning, room was NOTHING like was on the web site false advertising.
2
Clare
13. apr. 2023
·
Overnattet 1 natt
It was dirty. One elevator worked. Two of the doors in main entrance didnt work; one on each side. The guy behind the counter was rude. He made a comment about me being broke. He was not dressed in uniform or presentable clothes. He was one his phone. Didnt give us his name. There was clear, recent water damage in our room. We couldnt shower because there was only hot and hotter water. Low water pressure. Toilet was hard to flush. There were crumbs on the beside table. Door was hard to open when you first came in. The room ac didnt work. I almost fell backwards in the desk chair because when i sat back it kept going. We were never told about the $100 deposit for parking.
It was dirty. One elevator worked. Two of the doors in main entrance didnt work; one on each side. The guy behind the counter was rude. He made a comment about me being broke. He was not dressed in uniform or presentable clothes. He was one his phone. Didnt give us his name. There was clear, recent water damage in our room. We couldnt shower because there was only hot and hotter water. Low water pressure. Toilet was hard to flush. There were crumbs on the beside table. Door was hard to open when you first came in. The room ac didnt work. I almost fell backwards in the desk chair because when i sat back it kept going. We were never told about the $100 deposit for parking.
2
Anthony
18. apr. 2023
·
Overnattet 1 natt
I have stayed here before on business however it has declined the bathroom had long hair in the corners and the tub had hair in it as well. It was not cleaned properly and I did not feel safe wondering what else I was coming contact with. I had my son with me as well who got stuck in the bathroom because the doors are so warped and the lock handle was falling off the door as well. We both could not wait to get up early and leave. I was disappointed and it was disgusting trying to use the bathroom with other peoples hair, lying all around and on the walls in the shower . Also the front desk was rude in checking in because the wanted a deposit and since everything was closed I asked why and she could not explain it only to say in case you break something. Well there was nothing to break. It was already a mess.
I have stayed here before on business however it has declined the bathroom had long hair in the corners and the tub had hair in it as well. It was not cleaned properly and I did not feel safe wondering what else I was coming contact with. I had my son with me as well who got stuck in the bathroom because the doors are so warped and the lock handle was falling off the door as well. We both could not wait to get up early and leave. I was disappointed and it was disgusting trying to use the bathroom with other peoples hair, lying all around and on the walls in the shower . Also the front desk was rude in checking in because the wanted a deposit and since everything was closed I asked why and she could not explain it only to say in case you break something. Well there was nothing to break. It was already a mess.
2
Stacy
22. juli 2025
·
Overnattet 1 natt
Room was dirty and gross covered in bugs.
Room was dirty and gross covered in bugs.
2
Stephen
7. mai 2025
·
Overnattet 1 natt
One maintenance staff member was extremely helpful. Multiple issues with room including unflushed toilet, garbage under bed, odor in room, toilet paper holder fixture extremely loose, sink won't drain. Entry door from parking area to lobby wouldn't open. I couldn't find a way to force it open. Staff member had to force it open.
One maintenance staff member was extremely helpful. Multiple issues with room including unflushed toilet, garbage under bed, odor in room, toilet paper holder fixture extremely loose, sink won't drain. Entry door from parking area to lobby wouldn't open. I couldn't find a way to force it open. Staff member had to force it open.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene føles utdaterte, og mange rapporterer om problemer med varme- og kjølesystemer, inkonsekvent eller ingen varmt vann, lavt vanntrykk, rørproblemer og defekte eller låste dører/beslag. Wi-Fi og TV-er kan være upålitelige. Noen bemerker imidlertid romslige planløsninger, komfortable senger, stille rom og fin utsikt.
Relaterte gjesteomtaler
4
Kyle
14. apr. 2024
·
Overnattet 1 natt
The room itself wasn't bad. Not the cleanest, all the furniture in the room had some sort of damage. The bathroom was tiny. The shower looked like they tried to paint it and is now peeling. There was no hot water in the room. They gave us a key for another room to use and that also didn't have hot water. I don't recommend staying at this hotel. Maybe once they finish the renovations it will be better but it is not good right now
The room itself wasn't bad. Not the cleanest, all the furniture in the room had some sort of damage. The bathroom was tiny. The shower looked like they tried to paint it and is now peeling. There was no hot water in the room. They gave us a key for another room to use and that also didn't have hot water. I don't recommend staying at this hotel. Maybe once they finish the renovations it will be better but it is not good right now
8
Martin
15. feb. 2025
·
Overnattet 2 netter
It’s a little run down. One of the two elevators wasn’t working, but the one that did work was super fast. Some places look like they’re falling apart (ceiling tiles in the bathroom, for example), but the rest of the room and amenities were super. The bathroom was clean, the room was clean, the beds were clean and comfy. So if you can get past seeing things that aren’t pristine, this place is comfortable and at a great price! I do want to take a moment to brag about Mark (and the cook, never got his name) in restaurant. We decided to eat dinner in on our final night and they bent over backwards for us. (Thanks, Mark!!). The cook even made something for me that wasn’t listed on the menu, and it was outstanding. So don’t write off the prospect of eating in the restaurant down in the lobby. There was a little mix up with billing (essentially, their “system” billed us twice), but after talking with the manager on duty, he sorted it all out and by the time we checked out the issue was resolved. Thankful for management that went above and beyond to tackle this for us. Overall, we had a great time in Rochester (son had an audition at Eastman) and the proximity to everything was convenient.
It’s a little run down. One of the two elevators wasn’t working, but the one that did work was super fast. Some places look like they’re falling apart (ceiling tiles in the bathroom, for example), but the rest of the room and amenities were super. The bathroom was clean, the room was clean, the beds were clean and comfy. So if you can get past seeing things that aren’t pristine, this place is comfortable and at a great price! I do want to take a moment to brag about Mark (and the cook, never got his name) in restaurant. We decided to eat dinner in on our final night and they bent over backwards for us. (Thanks, Mark!!). The cook even made something for me that wasn’t listed on the menu, and it was outstanding. So don’t write off the prospect of eating in the restaurant down in the lobby. There was a little mix up with billing (essentially, their “system” billed us twice), but after talking with the manager on duty, he sorted it all out and by the time we checked out the issue was resolved. Thankful for management that went above and beyond to tackle this for us. Overall, we had a great time in Rochester (son had an audition at Eastman) and the proximity to everything was convenient.
6
Ion
13. apr. 2025
·
Overnattet 1 natt
Bed was amazing. Blackout curtains were great. Large sized room. Shower was lukewarm and toilet did not flush.
Bed was amazing. Blackout curtains were great. Large sized room. Shower was lukewarm and toilet did not flush.
8
Karlee
23. mars 2023
·
Overnattet 1 natt
Staff were great, very clean and nice room although the shower/tub was falling apart/peeling a lot. There seemed to be an outdoor pool for warmer seasons. We had a nice view of the river although construction right next to it. No complimentary breakfast but a couple of restaurants attached on the main floor. Overall a good experience.
Staff were great, very clean and nice room although the shower/tub was falling apart/peeling a lot. There seemed to be an outdoor pool for warmer seasons. We had a nice view of the river although construction right next to it. No complimentary breakfast but a couple of restaurants attached on the main floor. Overall a good experience.
8
Jeffrey
19. sep. 2025
·
Overnattet 2 netter
First impression is great. Lobby is a nice presentation. I did the on line pre checkin so all i would need to do is puckup my key at the front desk. NOT! Had to do it all over at desk, id, cc, etc. Waste of time online uploading pic of my id. Elevator to room, elevator panel has seen better days. King room was spacious. Opened frige to store my beverages, it was warm cuz its unplugged. I plugged it in. Great room, but the bedside scounces were a bit wobbly. Footnote: none of the elevator buttons lighted up. And 1 of 2 elevators out if service due to upgrading. Nice hotel, served my purpose (close to conference at Hyatt down the street) but defitely needs a refresh. I will stay again.
First impression is great. Lobby is a nice presentation. I did the on line pre checkin so all i would need to do is puckup my key at the front desk. NOT! Had to do it all over at desk, id, cc, etc. Waste of time online uploading pic of my id. Elevator to room, elevator panel has seen better days. King room was spacious. Opened frige to store my beverages, it was warm cuz its unplugged. I plugged it in. Great room, but the bedside scounces were a bit wobbly. Footnote: none of the elevator buttons lighted up. And 1 of 2 elevators out if service due to upgrading. Nice hotel, served my purpose (close to conference at Hyatt down the street) but defitely needs a refresh. I will stay again.
2
Denzel
24. juli 2025
·
Overnattet 1 natt
The service was terrible and the rooms were terrible. There was no hot water for longer then 24 hrs and the room didn’t even have A.C I had to buy a fan from Walmart ‼️‼️
The service was terrible and the rooms were terrible. There was no hot water for longer then 24 hrs and the room didn’t even have A.C I had to buy a fan from Walmart ‼️‼️
8
Benjamin J
30. jan. 2024
·
Overnattet 3 netter
The hotel is under construction (remodeling) so there is a lot of random stuff in the hallways, but otherwise the room was completely comfortable The one concern on our room was that the lock was not very reliable. Sometimes our keys worked and other times they did not, this was a little frustrating but not too big of a deal.
The hotel is under construction (remodeling) so there is a lot of random stuff in the hallways, but otherwise the room was completely comfortable The one concern on our room was that the lock was not very reliable. Sometimes our keys worked and other times they did not, this was a little frustrating but not too big of a deal.
8
Aisha
30. mars 2025
·
Overnattet 2 netter
Great stay. Beautiful views from my room..
Great stay. Beautiful views from my room..
6
Mary
29. mars 2025
·
Overnattet 3 netter
The staff were very nice and helpful. There was 24 hour security in the lobby. There were two elevators, one was broken. The internet did not work at all and did not have a password. The phone in the room was not connected. The ice machines did not work. The locks on the door seemed flimsy. Did not feel safe.
The staff were very nice and helpful. There was 24 hour security in the lobby. There were two elevators, one was broken. The internet did not work at all and did not have a password. The phone in the room was not connected. The ice machines did not work. The locks on the door seemed flimsy. Did not feel safe.
6
Amara
15. apr. 2024
·
Overnattet 2 netter
The hotel was as cold as it gets. They turned off the heat and didn’t even attempt to turn it on knowing how cold the weather was. I literally had to wear sweater to keep me warm while I go to bed.
The hotel was as cold as it gets. They turned off the heat and didn’t even attempt to turn it on knowing how cold the weather was. I literally had to wear sweater to keep me warm while I go to bed.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Inntrykket av personalet er blandet: mange gjester roser vennlige og imøtekommende ansatte, men andre nevner treg eller kaotisk innsjekking, overbooking, lite responsiv ledelse og vanskeligheter med å få refusjon eller hjelp.
Relaterte gjesteomtaler
2
Jennifer
23. feb. 2024
·
Overnattet 1 natt
The staff was great but unfortunately expedia messed up my booking and there was no room reserved for me
The staff was great but unfortunately expedia messed up my booking and there was no room reserved for me
4
Heather
19. mai 2025
·
Overnattet 2 netter
I was very unhappy and unimpressed with this Wyndham. We tried to meet with the manager for a discount 3 different times. Once was when we checked in. He was nowhere to be found. His front desk people were calling him and could not find him. We went back the next morning. Again, the manager was nowhere to be found. We tried before leaving for the afternoon and again, no one could locate the manager. When he got back late evening, a manager was available. We did not receive the discount. We asked for help with our bags and no one could help us. They provided an office cart (not a luggage cart) for me to navigate and fill and take to my room. The elevators were out and we have to use the service elevators. We trapsed through the offices and heard an employee yelling at their manager on the first night. It was also very warm in the lobby, the offices and the service area. Our room a/c wasn't working properly & the engineer was unavailable for our entire stay to fix ours (and other customers). The room was clean. Most of the staff were helpful and courteous. One staff entered the lobby cussing & upset and yelling. I would not recommend this hotel to anyone. It looked unkempt throughout and run down. It is not a Wyndham standard, especially for the price. We spoke to other customers and they were very unhappy and were going to make calls to complain once they were home. For a $300/night hotel stay, this was not up to par at all. If I could have left, I would have.
I was very unhappy and unimpressed with this Wyndham. We tried to meet with the manager for a discount 3 different times. Once was when we checked in. He was nowhere to be found. His front desk people were calling him and could not find him. We went back the next morning. Again, the manager was nowhere to be found. We tried before leaving for the afternoon and again, no one could locate the manager. When he got back late evening, a manager was available. We did not receive the discount. We asked for help with our bags and no one could help us. They provided an office cart (not a luggage cart) for me to navigate and fill and take to my room. The elevators were out and we have to use the service elevators. We trapsed through the offices and heard an employee yelling at their manager on the first night. It was also very warm in the lobby, the offices and the service area. Our room a/c wasn't working properly & the engineer was unavailable for our entire stay to fix ours (and other customers). The room was clean. Most of the staff were helpful and courteous. One staff entered the lobby cussing & upset and yelling. I would not recommend this hotel to anyone. It looked unkempt throughout and run down. It is not a Wyndham standard, especially for the price. We spoke to other customers and they were very unhappy and were going to make calls to complain once they were home. For a $300/night hotel stay, this was not up to par at all. If I could have left, I would have.
4
Stacy
23. mai 2025
·
Overnattet 2 netter
Was promised a refund on my second night because I had to leave early due to an emergency. Nope the managers word cannot be taken truthfully
Was promised a refund on my second night because I had to leave early due to an emergency. Nope the managers word cannot be taken truthfully
2
cynthia
19. aug. 2025
·
Overnattet 3 netter
This hotel staff was rude in unprofessional Reservations made more than a month prior to trip and confirmed night before When arrived was told there were no rooms despite all of that. And they offered no help whatsoever to secure a room elsewhere Will never choose Wyndham nor book through hotels.com again What’s the point in having a reservation if there is no guarantee of a room
This hotel staff was rude in unprofessional Reservations made more than a month prior to trip and confirmed night before When arrived was told there were no rooms despite all of that. And they offered no help whatsoever to secure a room elsewhere Will never choose Wyndham nor book through hotels.com again What’s the point in having a reservation if there is no guarantee of a room
4
Jennifer
15. feb. 2025
·
Overnattet 2 netter
The property was being transitioned from a Holiday Inn to Wyndham property. Housekeeping did not come once during our stay, and our room did not have any soap – hand or body. The bathrooms were dirty, and there were no USB plugs to charge phones or medical equipment. The only good things are that the beds were comfortable and the front desk staff was very friendly.
The property was being transitioned from a Holiday Inn to Wyndham property. Housekeeping did not come once during our stay, and our room did not have any soap – hand or body. The bathrooms were dirty, and there were no USB plugs to charge phones or medical equipment. The only good things are that the beds were comfortable and the front desk staff was very friendly.
8
Ernest R
7. juni 2025
·
Overnattet 4 netter
The staff were SUPERB. Friendly and helpful and everything you could want. The main elevators were out, so you have to use the freight ones, which feel a little sketch.
The staff were SUPERB. Friendly and helpful and everything you could want. The main elevators were out, so you have to use the freight ones, which feel a little sketch.
10
Kenyon
31. mai 2024
·
Overnattet 4 netter
Really nice staff, clean rooms nice service but make sure you grab snacks and drinks before you get there because prices on drinks and chip are ridiculous overpriced
Really nice staff, clean rooms nice service but make sure you grab snacks and drinks before you get there because prices on drinks and chip are ridiculous overpriced
8
Sam
11. feb. 2025
·
Overnattet 3 netter
the location was good. the Desk person Bella was fantastic and very helpful@
the location was good. the Desk person Bella was fantastic and very helpful@
2
Janice
7. nov. 2023
·
Overnattet 1 natt
Check in was horrible. I was almost 40 minutes to check in their systems are awful. Then they almost charged me twice for my room
Check in was horrible. I was almost 40 minutes to check in their systems are awful. Then they almost charged me twice for my room
2
Chad
14. juli 2024
·
Overnattet 1 natt
This was the worst experience I have ever had at a hotel. Provided credit card for incidentals which apparently didn't go through. Was woken up late at night saying that it needed to be fixed, we were in bed and asked if it could be dealt with in the morning. 7am wake up call to rudely tell us to come down and fix the problem. Room was prepaid so no fear of us skipping out. We said we would be down, then loud banging on door by security to evict us. My wife in the shower, two kids in room and treated like a criminal. Spoke to manager who said there would be a credit which never happened. Unbelievable experience.
This was the worst experience I have ever had at a hotel. Provided credit card for incidentals which apparently didn't go through. Was woken up late at night saying that it needed to be fixed, we were in bed and asked if it could be dealt with in the morning. 7am wake up call to rudely tell us to come down and fix the problem. Room was prepaid so no fear of us skipping out. We said we would be down, then loud banging on door by security to evict us. My wife in the shower, two kids in room and treated like a criminal. Spoke to manager who said there would be a credit which never happened. Unbelievable experience.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Den sentrale beliggenheten i sentrum er praktisk for arenaen, elvefronten og arrangementer, med lett tilgang rundt i byen. Flere anmeldelser nevner imidlertid kraftig veibygging, begrenset utvalg av spisesteder i nærheten og parkeringsutfordringer.
Relaterte gjesteomtaler
6
Bob
7. apr. 2024
·
Overnattet 2 netter
Hotel was under some construction. No hot water in shower on morning of Wednesday, April 3. ... Also, no fault of the hotel, but very disappointing that there are few stores open in the vicinity of the restaurant. Very few coffee shops, stors, bars or restaurants in walking distance.
Hotel was under some construction. No hot water in shower on morning of Wednesday, April 3. ... Also, no fault of the hotel, but very disappointing that there are few stores open in the vicinity of the restaurant. Very few coffee shops, stors, bars or restaurants in walking distance.
8
Katherine
1. des. 2022
·
Overnattet 19 326 netter
I chose this hotel because it was located near the Susan B. Anthony Museum and House, where I had business. I found the hotel to be quiet and nice, but not exceptional. It was a little bit sparse, decor-wise. The bed was really comfortable with nice quality linens. I slept well. Nicely located on the River.
I chose this hotel because it was located near the Susan B. Anthony Museum and House, where I had business. I found the hotel to be quiet and nice, but not exceptional. It was a little bit sparse, decor-wise. The bed was really comfortable with nice quality linens. I slept well. Nicely located on the River.
2
Melissa
21. sep. 2025
·
Overnattet 1 natt
Check-in was horrible! Room was not ready until 6:15pm and should have been at 3pm. Everything in room was all plugged into a strip cord as you see in the photo! Fire hazard for nothing would work unless you unplugged stuff and replugged, it was microwave, fridge, tv and lights. Only plus… it’s a 5 min walk to the blue cross arena!
Check-in was horrible! Room was not ready until 6:15pm and should have been at 3pm. Everything in room was all plugged into a strip cord as you see in the photo! Fire hazard for nothing would work unless you unplugged stuff and replugged, it was microwave, fridge, tv and lights. Only plus… it’s a 5 min walk to the blue cross arena!
8
Martin
15. feb. 2025
·
Overnattet 2 netter
It’s a little run down. One of the two elevators wasn’t working, but the one that did work was super fast. Some places look like they’re falling apart (ceiling tiles in the bathroom, for example), but the rest of the room and amenities were super. The bathroom was clean, the room was clean, the beds were clean and comfy. So if you can get past seeing things that aren’t pristine, this place is comfortable and at a great price! I do want to take a moment to brag about Mark (and the cook, never got his name) in restaurant. We decided to eat dinner in on our final night and they bent over backwards for us. (Thanks, Mark!!). The cook even made something for me that wasn’t listed on the menu, and it was outstanding. So don’t write off the prospect of eating in the restaurant down in the lobby. There was a little mix up with billing (essentially, their “system” billed us twice), but after talking with the manager on duty, he sorted it all out and by the time we checked out the issue was resolved. Thankful for management that went above and beyond to tackle this for us. Overall, we had a great time in Rochester (son had an audition at Eastman) and the proximity to everything was convenient.
It’s a little run down. One of the two elevators wasn’t working, but the one that did work was super fast. Some places look like they’re falling apart (ceiling tiles in the bathroom, for example), but the rest of the room and amenities were super. The bathroom was clean, the room was clean, the beds were clean and comfy. So if you can get past seeing things that aren’t pristine, this place is comfortable and at a great price! I do want to take a moment to brag about Mark (and the cook, never got his name) in restaurant. We decided to eat dinner in on our final night and they bent over backwards for us. (Thanks, Mark!!). The cook even made something for me that wasn’t listed on the menu, and it was outstanding. So don’t write off the prospect of eating in the restaurant down in the lobby. There was a little mix up with billing (essentially, their “system” billed us twice), but after talking with the manager on duty, he sorted it all out and by the time we checked out the issue was resolved. Thankful for management that went above and beyond to tackle this for us. Overall, we had a great time in Rochester (son had an audition at Eastman) and the proximity to everything was convenient.
8
korryne
6. mai 2024
·
Overnattet 1 natt
Stayed for a concert. Place was under construction but it was peaceful and the staff was nice. Just wished there was more shops around for food walking distance
Stayed for a concert. Place was under construction but it was peaceful and the staff was nice. Just wished there was more shops around for food walking distance
4
Ken
7. nov. 2023
·
Overnattet 1 natt
I know construction outside the hotel on the traffic isn't the hotels fault, but it sucked! Then construction inside, started everywhere, yet so many areas, yet all partially completed? It's like NYS shutting down most of the rest areas.. almost all instead of every other. No restaurant opened the night of a huge concert? No vending machines with any drinks in them, while there is no open restaurant? One elevator while the other is out of service? Come on! Totally unacceptable... Totally. Who the hell is the Project manager? Not enough parking and being told just go across the street.. meaning drive around the block through construction and hopefully you'll find the right parking garage... Seriously? The ladies at the front desk were totally stressed, but had no help, they did great with little help. 85° in room, no matter what way you turned thermostat, it just got hotter and more stagnant. What a dump...
I know construction outside the hotel on the traffic isn't the hotels fault, but it sucked! Then construction inside, started everywhere, yet so many areas, yet all partially completed? It's like NYS shutting down most of the rest areas.. almost all instead of every other. No restaurant opened the night of a huge concert? No vending machines with any drinks in them, while there is no open restaurant? One elevator while the other is out of service? Come on! Totally unacceptable... Totally. Who the hell is the Project manager? Not enough parking and being told just go across the street.. meaning drive around the block through construction and hopefully you'll find the right parking garage... Seriously? The ladies at the front desk were totally stressed, but had no help, they did great with little help. 85° in room, no matter what way you turned thermostat, it just got hotter and more stagnant. What a dump...
8
Karlee
23. mars 2023
·
Overnattet 1 natt
Staff were great, very clean and nice room although the shower/tub was falling apart/peeling a lot. There seemed to be an outdoor pool for warmer seasons. We had a nice view of the river although construction right next to it. No complimentary breakfast but a couple of restaurants attached on the main floor. Overall a good experience.
Staff were great, very clean and nice room although the shower/tub was falling apart/peeling a lot. There seemed to be an outdoor pool for warmer seasons. We had a nice view of the river although construction right next to it. No complimentary breakfast but a couple of restaurants attached on the main floor. Overall a good experience.
10
Luis
21. feb. 2023
·
Overnattet 2 netter
The room was cleaned. The hotel is in the Center of the city, closed to many amenities
The room was cleaned. The hotel is in the Center of the city, closed to many amenities
8
Michael
1. juli 2025
·
Overnattet 1 natt
good location and friendly staff
good location and friendly staff
6
Nathaniel
28. juni 2023
·
Overnattet 1 natt
Ease of access to downtown and outlieing areas.
Ease of access to downtown and outlieing areas.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Restauranttilbudet på stedet er varierende: lokale er ofte stengt eller har begrenset åpningstid, og frokost er vanligvis betalt med en kvalitet som spenner fra dårlig til grei. Noen gjester roste hjelpsomt personale og sjenerøse porsjoner.
Relaterte gjesteomtaler
6
brian
24. juni 2025
·
Overnattet 4 netter
passenger elevators not working first day there. no ice machines working. staff friendly. bar and what you might call a restaurant open from six to nine. never saw a cook there or anybody having dinner. needs work.
passenger elevators not working first day there. no ice machines working. staff friendly. bar and what you might call a restaurant open from six to nine. never saw a cook there or anybody having dinner. needs work.
8
Martin
15. feb. 2025
·
Overnattet 2 netter
It’s a little run down. One of the two elevators wasn’t working, but the one that did work was super fast. Some places look like they’re falling apart (ceiling tiles in the bathroom, for example), but the rest of the room and amenities were super. The bathroom was clean, the room was clean, the beds were clean and comfy. So if you can get past seeing things that aren’t pristine, this place is comfortable and at a great price! I do want to take a moment to brag about Mark (and the cook, never got his name) in restaurant. We decided to eat dinner in on our final night and they bent over backwards for us. (Thanks, Mark!!). The cook even made something for me that wasn’t listed on the menu, and it was outstanding. So don’t write off the prospect of eating in the restaurant down in the lobby. There was a little mix up with billing (essentially, their “system” billed us twice), but after talking with the manager on duty, he sorted it all out and by the time we checked out the issue was resolved. Thankful for management that went above and beyond to tackle this for us. Overall, we had a great time in Rochester (son had an audition at Eastman) and the proximity to everything was convenient.
It’s a little run down. One of the two elevators wasn’t working, but the one that did work was super fast. Some places look like they’re falling apart (ceiling tiles in the bathroom, for example), but the rest of the room and amenities were super. The bathroom was clean, the room was clean, the beds were clean and comfy. So if you can get past seeing things that aren’t pristine, this place is comfortable and at a great price! I do want to take a moment to brag about Mark (and the cook, never got his name) in restaurant. We decided to eat dinner in on our final night and they bent over backwards for us. (Thanks, Mark!!). The cook even made something for me that wasn’t listed on the menu, and it was outstanding. So don’t write off the prospect of eating in the restaurant down in the lobby. There was a little mix up with billing (essentially, their “system” billed us twice), but after talking with the manager on duty, he sorted it all out and by the time we checked out the issue was resolved. Thankful for management that went above and beyond to tackle this for us. Overall, we had a great time in Rochester (son had an audition at Eastman) and the proximity to everything was convenient.
6
Ellen
2. juni 2023
·
Overnattet 1 natt
The full parking lot isn't open but I was able to park in the outdoor lot. Because they are under construction, the restaurant was not open, although an alternate restaurant was supposed open for dinner. However, it did not and so there was no food to be had - except frozen dinners! I got a good price and the people at the desk were nice, so that partially made up for it.
The full parking lot isn't open but I was able to park in the outdoor lot. Because they are under construction, the restaurant was not open, although an alternate restaurant was supposed open for dinner. However, it did not and so there was no food to be had - except frozen dinners! I got a good price and the people at the desk were nice, so that partially made up for it.
8
Craig
22. feb. 2025
·
Overnattet 1 natt
Ok stay, but breakfast was not included. They wanted to charge $11 for a mediocre breakfast buffet. Broken elevator,long wait times etc. one room had a towel over the smoke alarm. I would not recommend.
Ok stay, but breakfast was not included. They wanted to charge $11 for a mediocre breakfast buffet. Broken elevator,long wait times etc. one room had a towel over the smoke alarm. I would not recommend.
4
Ken
7. nov. 2023
·
Overnattet 1 natt
I know construction outside the hotel on the traffic isn't the hotels fault, but it sucked! Then construction inside, started everywhere, yet so many areas, yet all partially completed? It's like NYS shutting down most of the rest areas.. almost all instead of every other. No restaurant opened the night of a huge concert? No vending machines with any drinks in them, while there is no open restaurant? One elevator while the other is out of service? Come on! Totally unacceptable... Totally. Who the hell is the Project manager? Not enough parking and being told just go across the street.. meaning drive around the block through construction and hopefully you'll find the right parking garage... Seriously? The ladies at the front desk were totally stressed, but had no help, they did great with little help. 85° in room, no matter what way you turned thermostat, it just got hotter and more stagnant. What a dump...
I know construction outside the hotel on the traffic isn't the hotels fault, but it sucked! Then construction inside, started everywhere, yet so many areas, yet all partially completed? It's like NYS shutting down most of the rest areas.. almost all instead of every other. No restaurant opened the night of a huge concert? No vending machines with any drinks in them, while there is no open restaurant? One elevator while the other is out of service? Come on! Totally unacceptable... Totally. Who the hell is the Project manager? Not enough parking and being told just go across the street.. meaning drive around the block through construction and hopefully you'll find the right parking garage... Seriously? The ladies at the front desk were totally stressed, but had no help, they did great with little help. 85° in room, no matter what way you turned thermostat, it just got hotter and more stagnant. What a dump...
10
Michael
16. jan. 2025
·
Overnattet 2 netter
Hotel was good for the price. My room was clean with the exception of an open bar of soap in the shower. Staff in the lobby was very attentive. The breakfast for purchase had SOOOO much food for only $10, I split it and saved some for later which helped keep my travel costs down. Hotel was very quiet in Mid January so I don’t think there were many guests.
Hotel was good for the price. My room was clean with the exception of an open bar of soap in the shower. Staff in the lobby was very attentive. The breakfast for purchase had SOOOO much food for only $10, I split it and saved some for later which helped keep my travel costs down. Hotel was very quiet in Mid January so I don’t think there were many guests.
4
Donald
23. mai 2023
·
Overnattet 4 netter
Hotel is under a major renovation. Elevator would skip floors when you are on your floor going down. Very frustrating. Breakfast buffet was included. Presentation and quality was poor. Staff were very friendly.
Hotel is under a major renovation. Elevator would skip floors when you are on your floor going down. Very frustrating. Breakfast buffet was included. Presentation and quality was poor. Staff were very friendly.
6
Brianna
24. des. 2024
·
Overnattet 1 natt
All the signage said Holiday Inn inside and outside the hotel. Listing was incorrect - no breakfast was available on-site. Kind of weird that very few other people seemed to be staying at the hotel, and a fuse box was open on our floor. Staff seemed friendly.
All the signage said Holiday Inn inside and outside the hotel. Listing was incorrect - no breakfast was available on-site. Kind of weird that very few other people seemed to be staying at the hotel, and a fuse box was open on our floor. Staff seemed friendly.
4
Kim
23. mai 2023
·
Overnattet 3 netter
To start, we had booked 3 nights originally and then changed plans so wanted to cancel the 3rd night and Expedia would not allow us to do so. Luckily the hotel made this change at check in, that was the only positive experience at the hotel. The room we were given upon check in was still occupied when we opened the door. Went down the one operating elevator to get a new, clean room and ended up with a room overlooking the outdoor unopened pool which was under construction. The whole area around the hotel is currently under construction and the hotel is undergoing renovations. There was not any notice of this when making our reservation. A lot of the food options in the vicinity of the hotel are closed as a result. We had limited towels in the room and the woman at front desk was very rude when we had to go to pick up clean towels as no housekeeping service was available to deliver to our room. Went down to grab complimentary coffee early morning - only enough for 3 cups and no cream / sugar available at the time. Restaurant served buffet breakfast at a charge of $15 for what would typically be complimentary at most hotels. The least this hotel could do is offer free breakfast given the inconvenience of the construction and renovations. Also the garbage in our bathroom had not been emptied from the stay before us so I question the thoroughness of the cleaning procedures at this hotel. Will not be going back to this spot and would not recommend to others.
To start, we had booked 3 nights originally and then changed plans so wanted to cancel the 3rd night and Expedia would not allow us to do so. Luckily the hotel made this change at check in, that was the only positive experience at the hotel. The room we were given upon check in was still occupied when we opened the door. Went down the one operating elevator to get a new, clean room and ended up with a room overlooking the outdoor unopened pool which was under construction. The whole area around the hotel is currently under construction and the hotel is undergoing renovations. There was not any notice of this when making our reservation. A lot of the food options in the vicinity of the hotel are closed as a result. We had limited towels in the room and the woman at front desk was very rude when we had to go to pick up clean towels as no housekeeping service was available to deliver to our room. Went down to grab complimentary coffee early morning - only enough for 3 cups and no cream / sugar available at the time. Restaurant served buffet breakfast at a charge of $15 for what would typically be complimentary at most hotels. The least this hotel could do is offer free breakfast given the inconvenience of the construction and renovations. Also the garbage in our bathroom had not been emptied from the stay before us so I question the thoroughness of the cleaning procedures at this hotel. Will not be going back to this spot and would not recommend to others.
10
Renata
16. feb. 2025
·
Overnattet 2 netter
We had stayed at this property previously and were happy to see the upgrades! The only disappointment was breakfast. We needed to leave town fairly early so we wanted to get breakfast immediately when it opened at 6 AM. We went for breakfast about 610 and no one was to be found. Waited around about five or 10 minutes and still no one around to attend to us for breakfast so eventually left and just went for fast food. A little disappointing.
We had stayed at this property previously and were happy to see the upgrades! The only disappointment was breakfast. We needed to leave town fairly early so we wanted to get breakfast immediately when it opened at 6 AM. We went for breakfast about 610 and no one was to be found. Waited around about five or 10 minutes and still no one around to attend to us for breakfast so eventually left and just went for fast food. A little disappointing.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
8
Katelin
12. mars 2023
·
Overnattet 1 natt
Cool
Cool
2
glenn
9. mars 2023
·
Overnattet 3 netter
This place was a shut hole. Elevators broken, doors to rooms warped, business center unworkable, rooms disgusting
This place was a shut hole. Elevators broken, doors to rooms warped, business center unworkable, rooms disgusting
2
Karen
6. mars 2023
·
Overnattet 2 netter
The only redeeming quality at this hotel is the staff working hard and doing their best despite all the issue. The building is not simply outdated - it is in disrepair in every way- from the systems to the peeling walls. I guess you pay for the location but honestly it just isn’t worth it. Beds were horrible and room was dirty dark and dingy. We saw about 3 people on staff and they needed about 30! Everything was broken in the building, down to the coffee machine at breakfast that we paid for! I was surprised when the shower was actually hot. I could go on but bottom line is try the Hyatt a couple blocks away
The only redeeming quality at this hotel is the staff working hard and doing their best despite all the issue. The building is not simply outdated - it is in disrepair in every way- from the systems to the peeling walls. I guess you pay for the location but honestly it just isn’t worth it. Beds were horrible and room was dirty dark and dingy. We saw about 3 people on staff and they needed about 30! Everything was broken in the building, down to the coffee machine at breakfast that we paid for! I was surprised when the shower was actually hot. I could go on but bottom line is try the Hyatt a couple blocks away
6
Jacquelyn Ann
5. mars 2023
·
Overnattet 2 netter
Frontd3sk staff friendly
Frontd3sk staff friendly
8
Olivia
26. feb. 2023
·
Overnattet 1 natt
the water pressure in the shower was so bad, it was really disappointing. i didn’t feel like the staff was particularly friendly.
the water pressure in the shower was so bad, it was really disappointing. i didn’t feel like the staff was particularly friendly.
Har du spørsmål?
Umiddelbare KI-svar er basert på hotellinformasjonen
En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 21 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Kontantløse transaksjoner er mulig
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Byggeaktiviteter foregår ved en nabobygning, og det kan forekomme støy fra byggearbeidet.
- Det er mulig å betale uten kontanter.
- Kontaktfri utsjekking er tilgjengelig.
- På dette overnattingsstedet er gjester av alle legninger og kjønnsidentiteter velkomne (LHBTQ+-vennlig).
- Pris for frokost tilberedt etter bestilling: ca. USD 6.00–13.95 per person
- Pris for selvbetjent parkering under tak: 5 USD per dag (ubegrenset antall inn- og utkjøringer)
- Kjæledyravgift: USD 50.00 per kjæledyr, per opphold
- Det kreves ikke betaling for servicedyr
- Avgift for ekstraseng: 20.0 USD per natt
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Heis
Forretningssenter
Flerspråklig personell
Møterom
Ballsal
Bagasjeoppbevaring
Tjenester
Forretningssenter
Heis
Flerspråklig personell
Møterom
Ballsal
Bagasjeoppbevaring
24-Hour Front Desk
Banquet Hall
Computer Station
Conference Center
Conference Space
Gift Shops or Newsstand
Laundry Facilities
Porter/Bellhop
Wedding Services
Well-Lit Path to Entrance
Aktiviteter
Fitness Center (24-hour)
Dog Exercise Area
Television in Common Areas
Internett
Gratis wi-fi
Internet (Wired) (free)
Generelt
Vendingmaskin
Assistive Listening Devices Available
Braille or Raised Signage
Breakfast Available (surcharge)
Stair-Free Path to Entrance
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Lounge
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parkering
Parking (Covered)
Parking (Secured)
Parking (Self) (surcharge)
Parking (Uncovered)