Hyatt Regency Rochester
217 US$
/natt
Snitt för oktober
Priser för Hyatt Regency Rochester
Välj datum för att se priser och tillgänglighet.
217 US$
/natt
Snitt för oktober
Genomsnittliga priser per månad
På Hyatt Regency Rochester är priset per natt i genomsnitt 125 US$ under den billigaste månaden (januari) och 217 US$ under den dyraste månaden (oktober), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 125 US$ |
| februari | 132 US$ |
| mars | 162 US$ |
| april | 150 US$ |
| maj | 208 US$ |
| juni | 198 US$ |
| juli | 143 US$ |
| augusti | 156 US$ |
| september | 184 US$ |
| oktober | 217 US$ |
| november | 152 US$ |
| december | 154 US$ |
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okt. · 217 US$
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Dyrast: oktober (ca 217 US$)
Billigast: januari (ca 125 US$)
Om detta boende
Här erbjuder man inomhuspool och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk.
Bekvämligheter
Här erbjuder man inomhuspool och fitnesscenter. Boendet har även gratis wi-fi, conciergetjänster och en souvenirbutik eller tidningskiosk.
Företagsfaciliteter
Gäster har tillgång till bland annat gratis internet, business-service dygnet runt och expressincheckning. Parkering (avgift tillkommer) erbjuds på plats.
Måltider
Njut av amerikanska köket på The Street Craft Kitchen, en av de 2 restauranger detta hotell ståtar med, eller stanna på rummet och utnyttja dess rumsservice (under begränsade tider). Du kan även hitta lättare måltider på deras kafé. Avsluta dagen med en drink på boendets bar. Komplett frukost serveras på vardagar mellan 07.00 och 10.00 och på helger mellan 07.00 och 11.00 mot en avgift.
Rum
Känn dig som hemma i ett av de 336 rummen med kylskåp och platt-tv. Sängen har bäddmadrass och duntäcken. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Privat badrum med dusch, lyxtoalettartiklar och hårtorkar.
Läge
När du bor på Hyatt Regency Rochester i centrala Rochester är du endast en kort promenad från Rochester Riverside Convention Center och tio minuters promenad från Blue Cross Arena. Detta hotell ligger 0,6 km från Eastman School of Music och 0,8 km från Strong.
Vad finns i närheten
Rochester Riverside Convention Center(0.1 miles)
Genesee River(0.2 miles)
The Penthouse at One East Avenue(0.2 miles)
The Montage Music Hall(0.4 miles)
Blue Cross Arena(0.4 miles)
Geva Theatre Center(0.4 miles)
Eastman School of Music(0.4 miles)
Manhattan Square Park and Ice Rink(0.4 miles)
Rochester Contemporary Art Center(0.4 miles)
Eastman Theatre(0.5 miles)
Water Street Music Hall(0.5 miles)
Genesee River's High Falls(0.5 miles)
Strong(0.5 miles)
The Strong National Museum of Play(0.6 miles)
The Bug Jar(0.8 miles)
Hyatt Regency Rochester rekommenderar att du använder flygplatsen Rochester, NY (ROC-Greater Rochester Intl.)(7 miles)
Parkering
Restaurang
Business center
Rumservice
Parkeringsservice
Kemtvätt
Läge
125 East Main Street, Rochester Central Business District, Rochester, New York, USA
Rochester Riverside Convention Center (0.1 miles)
Genesee River (0.2 miles)
The Penthouse at One East Avenue (0.2 miles)
The Montage Music Hall (0.4 miles)
Blue Cross Arena (0.4 miles)
Geva Theatre Center (0.4 miles)
Rumsalternativ
2
Rum - 1 kingsize-säng - tillgänglighetsanpassat (Roll-In Shower)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
350 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
1
Svit Deluxe - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
LuftkonditioneringUppvärmningWi-Fi (gratis)
2
Rum - 1 kingsize-säng - utsikt mot floden (High Floor)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
350 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
2
Rum - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
350 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
2
Rum - 1 kingsize-säng (High Floor)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
350 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
2
Rum - 1 kingsize-säng - utsikt mot floden
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
350 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
2
Rum - 2 queensize-sängar - utsikt mot floden
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
350 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
2
Rum - 2 queensize-sängar
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
350 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
2
Rum - 2 queensize-sängar (High Floor)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
350 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
3
Svit - 1 kingsize-säng (Skyline)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
700 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
1
Svit - 1 kingsize-säng (Conference)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 4
LuftkonditioneringUppvärmningWi-Fi (gratis)
Gästrecensioner för Hyatt Regency Rochester
7.2
Bra
Baserat på 1 001 verifierade recensioner
Vem bor här?
Företag
40%
Par
20%
Familj
29%
Grupper
5%
Ensamresande
4%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Recensioner av Hyatt Regency Rochester nämner ett centralt läge och viss trevlig personal samt utsikt, men återkommande problem inkluderar brister i städningen, trasiga duschar, högljudda värme- och ventilationssystem samt att faciliteter som poolen, bubbelbadet, terrassen, hissar eller rulltrappor ofta är stängda eller opålitliga.
Läs merVar detta till hjälp?
Vad gäster tycker
Recensioner av Hyatt Regency Rochester nämner ett centralt läge och viss trevlig personal samt utsikt, men återkommande problem inkluderar brister i städningen, trasiga duschar, högljudda värme- och ventilationssystem samt att faciliteter som poolen, bubbelbadet, terrassen, hissar eller rulltrappor ofta är stängda eller opålitliga.
Rummen är ofta bullriga med tunna väggar och högljudda luftkonditioneringsapparater, och flera gäster nämner mörk belysning, föråldrade inredningsdetaljer och obekväma madrasser. Feedback gällande servicen är blandad: många berömmer den vänliga personalen i receptionen och baren, men andra rapporterar långsam eller ointresserad städning, tidiga knackningar innan utcheckning samt kommunikationsproblem kring inkluderad frukost eller bekvämligheter. Centrumområdet är praktiskt beläget nära arenan och kongresscentret, även om vissa tyckte att utbudet i närheten var begränsat och omgivningen lugn eller skum på natten. Räkna med en praktisk bas med varierande underhåll – bättre för korta vistelser än för resor med fokus på bekvämligheter.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Flera recensioner rapporterar att poolen ofta är stängd, kall eller smutsig, och att bubbelbadet/jacuzzin är ur funktion; vissa hissar/rulltrappor och allmänna utrymmen var tillfälligt ur bruk. Parkeringsmöjligheter finns i anslutning, samt en bar/restaurang och ett fitnessområde, även om öppettiderna kan vara begränsade.
Relaterade gästrecensioner
6
Eric D
22 juli 2024
·
Stannade 1 natt
The parking lot entrances/exits were closed at times. Ice machines were only working on one floor, when 3 were designated ice floors. Staff were not aware of their non functioning. Only 2 elevators were in service.
The parking lot entrances/exits were closed at times. Ice machines were only working on one floor, when 3 were designated ice floors. Staff were not aware of their non functioning. Only 2 elevators were in service.
4
Amber
6 juli 2025
·
Stannade 1 natt
Pool was so cloudy you couldn’t even see the bottom in the shallow end. My girls wouldn’t even go in, and they’re 9 and 11 so if that doesn’t speak volumes when a child won’t even swim in it. Front desk staff wasn’t very friendly or welcoming. Rooms were dirty. The outdoor terrace which was one of the reasons I chose this hotel (plus pool and river view location) wasn’t even open. I paid extra for river view and it was definitely not what I would consider something to pay extra for.
Pool was so cloudy you couldn’t even see the bottom in the shallow end. My girls wouldn’t even go in, and they’re 9 and 11 so if that doesn’t speak volumes when a child won’t even swim in it. Front desk staff wasn’t very friendly or welcoming. Rooms were dirty. The outdoor terrace which was one of the reasons I chose this hotel (plus pool and river view location) wasn’t even open. I paid extra for river view and it was definitely not what I would consider something to pay extra for.
10
Peter James
2 dec. 2024
·
Stannade 1 natt
The pool was never open. The toilet clogged. Restaurants and cafe hours did not match postings. Coffee pot in room didn’t work. Had to change rooms. No nearby restaurants or shopping. Impossible to find nearby places to eat. Close to Blue Cross Arena.
The pool was never open. The toilet clogged. Restaurants and cafe hours did not match postings. Coffee pot in room didn’t work. Had to change rooms. No nearby restaurants or shopping. Impossible to find nearby places to eat. Close to Blue Cross Arena.
6
Michael
5 mars 2023
·
Stannade 2 nätter
Disappointed that main escalators were shut down entire 3 days. Elevators had several issues. Our Concession breakfast sandwiches were Luke warm and didn't taste or appear fresh.
Disappointed that main escalators were shut down entire 3 days. Elevators had several issues. Our Concession breakfast sandwiches were Luke warm and didn't taste or appear fresh.
10
Robin
3 apr. 2024
·
Stannade 2 nätter
Friendly, knowledgeable staff. Very clean facilities inside and out. Pool and weight room included. Only downside was limited food menu options on site.
Friendly, knowledgeable staff. Very clean facilities inside and out. Pool and weight room included. Only downside was limited food menu options on site.
6
Kerri
11 okt. 2023
·
Stannade 1 natt
Pretty cool place. Escalator was broken. Area was a bit shady. Cool overall though I guess.
Pretty cool place. Escalator was broken. Area was a bit shady. Cool overall though I guess.
6
Eric
7 okt. 2025
·
Stannade 2 nätter
The hotel was just ok. We were looking forward to using the pool but turned out to be freezing and the hot tub doesn’t work as it’s boarded up. The pool area wasn’t very clean either. We asked for more soaps etc for the room and no one ever came with them. In general the stay was fine I suppose I just was hoping for more from a Hyatt.
The hotel was just ok. We were looking forward to using the pool but turned out to be freezing and the hot tub doesn’t work as it’s boarded up. The pool area wasn’t very clean either. We asked for more soaps etc for the room and no one ever came with them. In general the stay was fine I suppose I just was hoping for more from a Hyatt.
6
Iti
27 dec. 2024
·
Stannade 1 natt
Hotel rooms were clean and comfortable. I noticed the pool was not clean and not managed well. Breakfast was not included even though i filtered on breakfast included option. I felt the price is too high for the stay.
Hotel rooms were clean and comfortable. I noticed the pool was not clean and not managed well. Breakfast was not included even though i filtered on breakfast included option. I felt the price is too high for the stay.
4
Gregory
2 feb. 2025
·
Stannade 2 nätter
I’ve came to this hotel 3 years in a row…. Every year it got worse. Always a parking garage elevator broke, escalators not working from lobby to ballroom, only 2 of 3 elevators inside hotel work. If it wasn’t for the front desk people I would have left as soon as I got there.
I’ve came to this hotel 3 years in a row…. Every year it got worse. Always a parking garage elevator broke, escalators not working from lobby to ballroom, only 2 of 3 elevators inside hotel work. If it wasn’t for the front desk people I would have left as soon as I got there.
6
Gilles
8 sep. 2024
·
Stannade 1 natt
The hot tub is permanently closed and should not advertise that their is o e as it’s false advertising and our show curtain had major holes which not the end of the world but definitely not the image that Hyatt wants to represent.
The hot tub is permanently closed and should not advertise that their is o e as it’s false advertising and our show curtain had major holes which not the end of the world but definitely not the image that Hyatt wants to represent.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Feedback gällande städningen är ojämn, med upprepade rapporter om smutsiga rum och badrum, fläckiga sängkläder, lukter och dåligt underhållna mattor och poolområden; andra tyckte dock att deras rum var rena.
Relaterade gästrecensioner
2
Mohammed Sohel
14 juli 2025
·
Stannade 3 nätter
Didn’t clean the room. Didn’t make the beds. Filthy elevators and charged for basic things. Will never go back again.
Didn’t clean the room. Didn’t make the beds. Filthy elevators and charged for basic things. Will never go back again.
4
Paul
17 okt. 2025
·
Stannade 3 nätter
It feels and looks like an un kept property. Carpeting in the hallways is dirty and needs replacement. It makes the hallways smell bad. The bed is ultra soft; awful to sleep. Although the room did not have carpeting, it smelled old and musty. Not with the money.
It feels and looks like an un kept property. Carpeting in the hallways is dirty and needs replacement. It makes the hallways smell bad. The bed is ultra soft; awful to sleep. Although the room did not have carpeting, it smelled old and musty. Not with the money.
6
Timothy
15 okt. 2025
·
Stannade 2 nätter
The rooms were far from clean and the beds were not conferrable and the pillows were flat. The towels were rough and scratchy not very soft at all. The room had a sticky feel far from clean for the price.
The rooms were far from clean and the beds were not conferrable and the pillows were flat. The towels were rough and scratchy not very soft at all. The room had a sticky feel far from clean for the price.
4
Sandra
15 maj 2024
·
Stannade 1 natt
This property was disgusting. Bodily fluid stains on the couch, sticky spots on the nightstand, hair on the wall of the shower, mildew stains on the pillowcase, unidentifiable smears on the headboard and the wall behind the TV. The bed was uncomfortable, there were no curtains, only damaged and inefficient blinds that did not block light whatsoever. Location was good, staff was friendly, and there was a parking garage, which are the only positives. We travel frequently, and this was the most filthy property we’ve stayed at.
This property was disgusting. Bodily fluid stains on the couch, sticky spots on the nightstand, hair on the wall of the shower, mildew stains on the pillowcase, unidentifiable smears on the headboard and the wall behind the TV. The bed was uncomfortable, there were no curtains, only damaged and inefficient blinds that did not block light whatsoever. Location was good, staff was friendly, and there was a parking garage, which are the only positives. We travel frequently, and this was the most filthy property we’ve stayed at.
2
Jazzmyn
19 maj 2025
·
Stannade 3 nätter
Staying at the hotel was despicable NOTHING WAS CLEAN the lobby bathrooms were soapless and dirty upon checking in..after going into our room provided to wind down after long travel and shower after uncomfortably due to the crack that was unsatisfying the shower had a large crack with a patch job on it that wore down that the crack reopened and flooded the wall behind the door and suite floor midway to the bed including the carpet outside of our suit only to call the front desk for help maintenance came to clean it up and to my surprise not with a mop of clean water but with a PILLOWCASE! never to show up again total health concern! we don't think we will be back at all because this is inappropriate paying over $1000 for a stay that was intended solely for engagement purposes is outrageous and unacceptable would you stay at a place with your family in these disappointing conditions, our complaint was brushed off we felt brushed off. Completely UNACCEPTABLE!
Staying at the hotel was despicable NOTHING WAS CLEAN the lobby bathrooms were soapless and dirty upon checking in..after going into our room provided to wind down after long travel and shower after uncomfortably due to the crack that was unsatisfying the shower had a large crack with a patch job on it that wore down that the crack reopened and flooded the wall behind the door and suite floor midway to the bed including the carpet outside of our suit only to call the front desk for help maintenance came to clean it up and to my surprise not with a mop of clean water but with a PILLOWCASE! never to show up again total health concern! we don't think we will be back at all because this is inappropriate paying over $1000 for a stay that was intended solely for engagement purposes is outrageous and unacceptable would you stay at a place with your family in these disappointing conditions, our complaint was brushed off we felt brushed off. Completely UNACCEPTABLE!
4
Vicky
31 dec. 2024
·
Stannade 1 natt
The room is not clean enough. The air smells not freshly. The shower room tiles are yellow and rusted . Also , the hair dryer and remote control are very dirty which have the stain . The cleanness should be improved.
The room is not clean enough. The air smells not freshly. The shower room tiles are yellow and rusted . Also , the hair dryer and remote control are very dirty which have the stain . The cleanness should be improved.
2
Nathaniel
27 feb. 2023
·
Stannade 1 natt
It was filthy. Pool area had used band aids everywhere. No towels at the pool. One washcloth in the room. Called and they were came. Very disappointed. Never would stay again or recommend.
It was filthy. Pool area had used band aids everywhere. No towels at the pool. One washcloth in the room. Called and they were came. Very disappointed. Never would stay again or recommend.
2
Kegyn
13 juli 2025
·
Stannade 1 natt
Bathroom is dirty. And our aheets were dirty
Bathroom is dirty. And our aheets were dirty
2
Asraph
4 aug. 2025
·
Stannade 2 nätter
It wasnt clean.
It wasnt clean.
6
Samantha
10 maj 2025
·
Stannade 1 natt
The room cleanliness was not up to par especially the shower. The bed didn’t have a fitted sheet, just a flat sheet that didn’t fit well and kept coming off, kind of odd especially for the price per night
The room cleanliness was not up to par especially the shower. The bed didn’t have a fitted sheet, just a flat sheet that didn’t fit well and kept coming off, kind of odd especially for the price per night
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Många gäster nämner oljud från tunna väggar och hissljud, plus högljudda värme- och ventilationssystem. Belysningen kan vara svag, inredningen känns daterad på sina ställen och vissa sängar är obekväma; några noterar saknade mikrovågsugnar.
Relaterade gästrecensioner
4
Holly
5 apr. 2025
·
The floors in our room were not swept or vacuumed before our stay. There was dirt on the floors that stuck to our bare feet. The room had a musty smell. The sink in the bathroom did not have cold water running from the sink, and if it did, it was a trinkle at best. The walls were very thin. We can hear clearly the kids next door and if I wanted to I could probably have a conversation with them at a normal level. The elevator dings were extremely loud. We weren’t even the room nearest to the elevators and it woke me up several times. I’m really not sure why they needed to be so loud, especially in the middle of the night. With how much we payed for this room and the Hyatt name being related to it, I was not very thrilled with the overall stay. I left tired and disappointed. Maybe validated parking should be included since nothing else is?
The floors in our room were not swept or vacuumed before our stay. There was dirt on the floors that stuck to our bare feet. The room had a musty smell. The sink in the bathroom did not have cold water running from the sink, and if it did, it was a trinkle at best. The walls were very thin. We can hear clearly the kids next door and if I wanted to I could probably have a conversation with them at a normal level. The elevator dings were extremely loud. We weren’t even the room nearest to the elevators and it woke me up several times. I’m really not sure why they needed to be so loud, especially in the middle of the night. With how much we payed for this room and the Hyatt name being related to it, I was not very thrilled with the overall stay. I left tired and disappointed. Maybe validated parking should be included since nothing else is?
6
Tracy
6 nov. 2024
·
Stannade 3 nätter
Be aware room is extremely loud. AC wall unit is so loud it will wake you when it comes on and when it turns off extremely loud even for a hotel- made getting any amount of sleep difficult, and the walls are thin you can hear everything in your room elevators and people on other floors very very loud rooms. Nothing awful and nothing great if I visit Rochester again I wouldn’t stay here again simply because there has to be something better for the $$ and the bar staff seemed less than happy to have anyone sit at the bar both evenings we stopped for a drink it was almost as if they were annoyed. Check in took forever due to a slow wifi, maybe it’s me but seems like for a Hyatt I had higher expectations of my stay experience.
Be aware room is extremely loud. AC wall unit is so loud it will wake you when it comes on and when it turns off extremely loud even for a hotel- made getting any amount of sleep difficult, and the walls are thin you can hear everything in your room elevators and people on other floors very very loud rooms. Nothing awful and nothing great if I visit Rochester again I wouldn’t stay here again simply because there has to be something better for the $$ and the bar staff seemed less than happy to have anyone sit at the bar both evenings we stopped for a drink it was almost as if they were annoyed. Check in took forever due to a slow wifi, maybe it’s me but seems like for a Hyatt I had higher expectations of my stay experience.
8
Felecia
31 juli 2025
·
Stannade 1 natt
The mattress in the room was very worn out. So uncomfortable.
The mattress in the room was very worn out. So uncomfortable.
8
Eric
29 juli 2025
·
Stannade 1 natt
Location Walls too thin. Very noisy
Location Walls too thin. Very noisy
6
Toi
21 juli 2025
·
I liked the view 21st floor. I didn't like that there was no microwave in the room.
I liked the view 21st floor. I didn't like that there was no microwave in the room.
6
Megha
13 nov. 2025
·
Stannade 1 natt
The room was so dark even with all the lights on
The room was so dark even with all the lights on
6
Janna
24 mars 2024
·
Stannade 1 natt
The room itself was nice and the beds were very comfortable. The walls were not well soundproofed and the room next to ours was so loud that my children could not sleep.
The room itself was nice and the beds were very comfortable. The walls were not well soundproofed and the room next to ours was so loud that my children could not sleep.
6
Agustín
15 maj 2024
·
Stannade 2 nätter
Aircode is very noisy
Aircode is very noisy
6
Mary Bean
21 juli 2025
·
Stannade 4 nätter
The view of the river was nice. There was no microwave in the room.
The view of the river was nice. There was no microwave in the room.
8
Kevin
26 juli 2025
·
Stannade 1 natt
Only issue was the ac in the room had a loud rattle noise every time it kicked on that woke me up several times. Every thing else was great. Will definitely stay again.
Only issue was the ac in the room had a loud rattle noise every time it kicked on that woke me up several times. Every thing else was great. Will definitely stay again.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen är blandad: många omnämnanden av vänlig och tillmötesgående personal, men också rapporter om långsam respons, ouppfyllda önskemål, tidiga knackningar från städningen och enstaka oartighet eller dålig kommunikation.
Relaterade gästrecensioner
2
Heather
19 juli 2025
·
Stannade 2 nätter
Housekeeping bangs on your door multiple times at 7am. They come to your door 40 minutes before checkout time & tell you it’s time to leave
Housekeeping bangs on your door multiple times at 7am. They come to your door 40 minutes before checkout time & tell you it’s time to leave
2
Talia
20 sep. 2025
·
Stannade 3 nätter
I booked the Hyatt for a business trip at the recommendation of a colleague as it is supposed to be a clean and business friendly hotel. I was very disappointed. Wi-Fi did not work, there were no instructions anywhere. There was no DO NOT DISTURB sign in the room, so service came in supposedly to clean, but cleaned all of the things that did not matter. The tv remote plus Personal items were missing from my room, they then put all of my dirty laundry on the bed. Bizarre. I appreciated the two extra water bottles. However, there was a 60th birthday party hosted and the music was blasting until well after 9:00 p.m. noise curfew . Then, early on a Saturday morning when I should be sleeping in, service banged on my door at 8:00 a.m. asking when I was checking out. Because there were no instructions left in the room, I asked him if the checkout was at 11:00 and instead of responding he just said "Okay" and walked away, which left me very confused in my blearily wakened state. On top of everything else, as I was trying to check out, two elevators were out of order, and I had to wait 27 minutes to finally squeeze in with my heavy baggage to get downstairs. Naturally, I was late for my next appt. I will not be going to a Hyatt ever again. Especially not when they charge $280 per night and then charge another $20 for lackluster breakfast AND charge for parking. This is simply disappointing and poor management. Hyatt won't get any of my money ever again, in Rochester or anywhere else.
I booked the Hyatt for a business trip at the recommendation of a colleague as it is supposed to be a clean and business friendly hotel. I was very disappointed. Wi-Fi did not work, there were no instructions anywhere. There was no DO NOT DISTURB sign in the room, so service came in supposedly to clean, but cleaned all of the things that did not matter. The tv remote plus Personal items were missing from my room, they then put all of my dirty laundry on the bed. Bizarre. I appreciated the two extra water bottles. However, there was a 60th birthday party hosted and the music was blasting until well after 9:00 p.m. noise curfew . Then, early on a Saturday morning when I should be sleeping in, service banged on my door at 8:00 a.m. asking when I was checking out. Because there were no instructions left in the room, I asked him if the checkout was at 11:00 and instead of responding he just said "Okay" and walked away, which left me very confused in my blearily wakened state. On top of everything else, as I was trying to check out, two elevators were out of order, and I had to wait 27 minutes to finally squeeze in with my heavy baggage to get downstairs. Naturally, I was late for my next appt. I will not be going to a Hyatt ever again. Especially not when they charge $280 per night and then charge another $20 for lackluster breakfast AND charge for parking. This is simply disappointing and poor management. Hyatt won't get any of my money ever again, in Rochester or anywhere else.
6
Sierra
16 feb. 2025
·
Stannade 1 natt
Stayed for one night, got a knock at the door at 8:30am from housekeeping asking when we were leaving (which I thought was rude and too early) then again at 10:00am when checkout isn’t until 11:00am. After our stay, I realized my card had been charged 3 times for the deposit and it took calling 3 times to actually get ahold of the manager and get it resolved.
Stayed for one night, got a knock at the door at 8:30am from housekeeping asking when we were leaving (which I thought was rude and too early) then again at 10:00am when checkout isn’t until 11:00am. After our stay, I realized my card had been charged 3 times for the deposit and it took calling 3 times to actually get ahold of the manager and get it resolved.
10
James M
27 maj 2025
·
Stannade 2 nätter
They are just wonderful..had a fantastic time. Hotel staff was top notch!!!
They are just wonderful..had a fantastic time. Hotel staff was top notch!!!
6
Katrina
5 juni 2025
·
Stannade 1 natt
This property is conveniently located and has a spacious parking garage on site. When we arrived to check in, however, the front desk staff was not helpful. She was not able to check on availability, not able to offer information about rates, and not able to reserve us a room. Instead, we were told to "use an online reservation" app. (Luckily, I have Expedia.) While we waited for the reservation to go through, she resumed her scrolling on her phone. I'd also like to mention that though the room could accommodate four guests, it had 3 bath towels, 2 hand towels, and 1 washcloth. When we inquired about that, the front desk staff told us the management had out-sourced laundry services, and that is what we get. Though my previous stays here were pleasant, this time I was disappointed, especially since I was taking family on this trip.
This property is conveniently located and has a spacious parking garage on site. When we arrived to check in, however, the front desk staff was not helpful. She was not able to check on availability, not able to offer information about rates, and not able to reserve us a room. Instead, we were told to "use an online reservation" app. (Luckily, I have Expedia.) While we waited for the reservation to go through, she resumed her scrolling on her phone. I'd also like to mention that though the room could accommodate four guests, it had 3 bath towels, 2 hand towels, and 1 washcloth. When we inquired about that, the front desk staff told us the management had out-sourced laundry services, and that is what we get. Though my previous stays here were pleasant, this time I was disappointed, especially since I was taking family on this trip.
10
Roberta
10 maj 2024
·
Stannade 1 natt
The manager, Daejah, was awesome!!! I was having troubles with shipping my car and she was most accommodating. She helped me out and eased my anxiety.
The manager, Daejah, was awesome!!! I was having troubles with shipping my car and she was most accommodating. She helped me out and eased my anxiety.
8
Melissa
10 aug. 2024
·
Stannade 3 nätter
Great stay at the Hyatt with two young kids. Staff were friendly and helpful. Rooms were clean. They do not provide turn down services on the weekend so we have to request new towels and toiletries. We called down to the front desk to request towels and none arrived. It was late at night so we did not bother to call again because we needed to go to bed. Approached front desk the next day and they were quick to fix their mistake and towels and toiletries were delivered promptly. Only 1 out of their 3 ice machines worked.
Great stay at the Hyatt with two young kids. Staff were friendly and helpful. Rooms were clean. They do not provide turn down services on the weekend so we have to request new towels and toiletries. We called down to the front desk to request towels and none arrived. It was late at night so we did not bother to call again because we needed to go to bed. Approached front desk the next day and they were quick to fix their mistake and towels and toiletries were delivered promptly. Only 1 out of their 3 ice machines worked.
6
Lisa
12 aug. 2025
·
Stannade 1 natt
The room themselves are updated and well appointed, and seemed clean. The front desk staff was efficient and helpful. The restaurants were a disaster. I tried to get dinner at the bar on the main level (the only dinner option in the hotel) and only one person seemed to be working. He basically told me it would be a long time before he could get to me, so I had to go elsewhere (not a lot of options near the hotel and I didn't feel particularly safe walking during the evening). In the morning the coffee place had one person working and it was so slow people were just leaving.
The room themselves are updated and well appointed, and seemed clean. The front desk staff was efficient and helpful. The restaurants were a disaster. I tried to get dinner at the bar on the main level (the only dinner option in the hotel) and only one person seemed to be working. He basically told me it would be a long time before he could get to me, so I had to go elsewhere (not a lot of options near the hotel and I didn't feel particularly safe walking during the evening). In the morning the coffee place had one person working and it was so slow people were just leaving.
10
Kenneth
2 sep. 2025
·
Stannade 1 natt
Staff was very attentive to my needs and expidited my requests.
Staff was very attentive to my needs and expidited my requests.
8
TRISH
22 juni 2024
·
Stannade 1 natt
Hotel was decent. Bed and pillows were comfortable. It wasn't as clean as I would have loved but total transparency I am a hotel snob. The staff at the front desk were incredibly kind. Chris in events/catering/management was AWESOME and SO accommodating. He deserves a shout out for helping a guest and making their stay. I would come back based on Chris alone.
Hotel was decent. Bed and pillows were comfortable. It wasn't as clean as I would have loved but total transparency I am a hotel snob. The staff at the front desk were incredibly kind. Chris in events/catering/management was AWESOME and SO accommodating. He deserves a shout out for helping a guest and making their stay. I would come back based on Chris alone.
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Läge
Centralt läge i centrum, praktiskt för Blue Cross Arena, kongresscentret och attraktioner som Strong Museum. Vissa gäster tyckte att området var lugnt eller skumt på natten med begränsade matalternativ i närheten.
Relaterade gästrecensioner
8
Sean
11 juni 2025
·
Stannade 1 natt
Nice overall property. Rooms are very nice. Lobbyist ok. Area around hotel is ok but can be a little sketchy at night.
Nice overall property. Rooms are very nice. Lobbyist ok. Area around hotel is ok but can be a little sketchy at night.
8
Norman
21 juli 2025
·
Stannade 1 natt
great spot to be located in.
great spot to be located in.
10
Caleb
20 juni 2024
·
Stannade 1 natt
The hotel and its location were great.
The hotel and its location were great.
8
Peter James
2 dec. 2024
·
Stannade 2 nätter
Perfect to get to the Blue Cross Centre.
Perfect to get to the Blue Cross Centre.
6
John
7 juli 2025
·
Stannade 2 nätter
Pros: nice view on high floor; firm bed Cons: centrally located in downtown Rochester where running into homeless transients and drug addicts is guaranteed day & night; limited dining options within hotel especially in the evening; vending machines? Serious? Hotel is old and it shows. Don't be fooled by the name and pictures. Conclusion: overall OK; unsafe area; there are better options close by. Will not stay here again.
Pros: nice view on high floor; firm bed Cons: centrally located in downtown Rochester where running into homeless transients and drug addicts is guaranteed day & night; limited dining options within hotel especially in the evening; vending machines? Serious? Hotel is old and it shows. Don't be fooled by the name and pictures. Conclusion: overall OK; unsafe area; there are better options close by. Will not stay here again.
8
Kimberly
17 nov. 2025
·
Stannade 1 natt
Great locstion. Walking distance to Blue cross arena and Dinosaur BBQ. Big clean hotel easy to navigate hotel with parking garage attached.
Great locstion. Walking distance to Blue cross arena and Dinosaur BBQ. Big clean hotel easy to navigate hotel with parking garage attached.
8
Buena
5 aug. 2025
·
Stannade 1 natt
Property was in a great location (close to U of R). The rooms and facilities appeared to be very nice and clean. The food options were lacking in availability, only open for specific hours not in-between like from 2-5pm. Bed was comfortable. Room next door was super loud, so walls are not not thick
Property was in a great location (close to U of R). The rooms and facilities appeared to be very nice and clean. The food options were lacking in availability, only open for specific hours not in-between like from 2-5pm. Bed was comfortable. Room next door was super loud, so walls are not not thick
10
Manuel
7 apr. 2025
·
Stannade 2 nätter
convenience of location
convenience of location
10
cathy
29 okt. 2024
·
Stannade 1 natt
Clean room & very comfortable beds. A little noisy but I’m a light sleeper. Was in town for an event at the convention Ctr. Very convenient to have covered access to the convention directly from the hotel and convenient parking too.
Clean room & very comfortable beds. A little noisy but I’m a light sleeper. Was in town for an event at the convention Ctr. Very convenient to have covered access to the convention directly from the hotel and convenient parking too.
6
Co
26 juli 2025
·
Stannade 2 nätter
This property is located in downtown Rochester but is a ghost town on the weekend. Check in was quick,
This property is located in downtown Rochester but is a ghost town on the weekend. Check in was quick,
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Måltider
Kvaliteten och tillgängligheten på maten är ojämn: vissa gillade frukost och barservering, medan andra tyckte att öppettiderna var begränsade och servicen långsam, eller bufféerna enkla/underlägsna. Förvirring kring om frukost ingick förekommer i flera recensioner.
Relaterade gästrecensioner
10
Jenny
27 juni 2024
·
Stannade 2 nätter
Great hotel for staying in Rochester city centre. Delicious breakfast. Great bar
Great hotel for staying in Rochester city centre. Delicious breakfast. Great bar
6
Tara
21 aug. 2023
·
Stannade 2 nätter
Was quite disappointed with the pool (paint chips floating), the paper thin walls (could have a conversation with our next door neighbor) & the breakfast buffet & staff (buffet terrible, everything was cold, didn't get seated for 15 minutes & an hour to get food). Outdoor Terrace... Not a public space, this was part of why I booked here & it's only for private events. But the bed was comfortable, room clean & great bar staff.
Was quite disappointed with the pool (paint chips floating), the paper thin walls (could have a conversation with our next door neighbor) & the breakfast buffet & staff (buffet terrible, everything was cold, didn't get seated for 15 minutes & an hour to get food). Outdoor Terrace... Not a public space, this was part of why I booked here & it's only for private events. But the bed was comfortable, room clean & great bar staff.
4
Concetta
30 nov. 2024
·
Stannade 3 nätter
Jessica , the bartender/waitress was AMAZING! The staff at the check in desk did not do their job. I asked for our room to be turned over. I gave her our room number and she said that she will make sure that it would get done ; it didn’t . Also , more disturbing, it that someone tried to get into our room which was very scary and unsettling . When I told a different staff member when checking out, she said she would look into it .. couldn’t be bothered . Also, it would be nice if they had a continental breakfast like most hotels in the area offer .
Jessica , the bartender/waitress was AMAZING! The staff at the check in desk did not do their job. I asked for our room to be turned over. I gave her our room number and she said that she will make sure that it would get done ; it didn’t . Also , more disturbing, it that someone tried to get into our room which was very scary and unsettling . When I told a different staff member when checking out, she said she would look into it .. couldn’t be bothered . Also, it would be nice if they had a continental breakfast like most hotels in the area offer .
10
James M
4 maj 2024
·
Stannade 4 nätter
The restaurant/bar was top notch .. very friendly and fun staff and everyone was enjoying both nights I had dinner. Thank You
The restaurant/bar was top notch .. very friendly and fun staff and everyone was enjoying both nights I had dinner. Thank You
6
Carey
14 juli 2025
·
Stannade 3 nätter
Hi Hyatt, All the staff we interacted with were very professional, helpful, and kind. We loved breakfast at Astor on Main . The coffee shop in the lobby was disappointing because it advertised bagels but didn't have these and weren't open on Sunday. We wish that overall the hotel could have been cleaner.
Hi Hyatt, All the staff we interacted with were very professional, helpful, and kind. We loved breakfast at Astor on Main . The coffee shop in the lobby was disappointing because it advertised bagels but didn't have these and weren't open on Sunday. We wish that overall the hotel could have been cleaner.
4
John
6 juli 2025
·
Stannade 1 natt
The staff is fine. However the resturant which was used for breakfast was disgustingly dirty and ill kept. Especially the carpeted floor. The resurant on the lobby level was fine as well. It is just the breakfast area.
The staff is fine. However the resturant which was used for breakfast was disgustingly dirty and ill kept. Especially the carpeted floor. The resurant on the lobby level was fine as well. It is just the breakfast area.
8
Buena
5 aug. 2025
·
Stannade 1 natt
Property was in a great location (close to U of R). The rooms and facilities appeared to be very nice and clean. The food options were lacking in availability, only open for specific hours not in-between like from 2-5pm. Bed was comfortable. Room next door was super loud, so walls are not not thick
Property was in a great location (close to U of R). The rooms and facilities appeared to be very nice and clean. The food options were lacking in availability, only open for specific hours not in-between like from 2-5pm. Bed was comfortable. Room next door was super loud, so walls are not not thick
10
Nancy
17 juni 2024
·
Stannade 1 natt
Couple trip for medical appointment. Room was very clean, bed was comfortable and bathroom shower was great. The dinner we had down by the bar was excellent along with the drinks and server! Everyone was very friendly.
Couple trip for medical appointment. Room was very clean, bed was comfortable and bathroom shower was great. The dinner we had down by the bar was excellent along with the drinks and server! Everyone was very friendly.
6
Lisa
12 aug. 2025
·
Stannade 1 natt
The room themselves are updated and well appointed, and seemed clean. The front desk staff was efficient and helpful. The restaurants were a disaster. I tried to get dinner at the bar on the main level (the only dinner option in the hotel) and only one person seemed to be working. He basically told me it would be a long time before he could get to me, so I had to go elsewhere (not a lot of options near the hotel and I didn't feel particularly safe walking during the evening). In the morning the coffee place had one person working and it was so slow people were just leaving.
The room themselves are updated and well appointed, and seemed clean. The front desk staff was efficient and helpful. The restaurants were a disaster. I tried to get dinner at the bar on the main level (the only dinner option in the hotel) and only one person seemed to be working. He basically told me it would be a long time before he could get to me, so I had to go elsewhere (not a lot of options near the hotel and I didn't feel particularly safe walking during the evening). In the morning the coffee place had one person working and it was so slow people were just leaving.
6
Stefanie
15 mars 2024
·
Stannade 2 nätter
The property was fine but restaurant options were limited and unclear.
The property was fine but restaurant options were limited and unclear.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
6
Randy
för 3 veckor sedan
·
Stannade 3 nätter
No comment ……………,………………….
No comment ……………,………………….
2
Peter
14 sep. 2026
·
Stannade 2 nätter
I'll never stay at this hotel in the future. This is not what I expect from a Hyatt. Absolutely no amenities. Housekeeping only by request, you're told to make the request before 11 am and I did. The result was no housekeeping. My room was never serviced.
I'll never stay at this hotel in the future. This is not what I expect from a Hyatt. Absolutely no amenities. Housekeeping only by request, you're told to make the request before 11 am and I did. The result was no housekeeping. My room was never serviced.
4
Erin
11 sep. 2026
·
Stannade 2 nätter
The hotel was a good size. However, it was incredibly dirty. There were no amenities (food) available until after 5:00pm, with the exception of the breakfast buffet. When we one to flower level floor to eat, we saw two mice run out by the food. Unfortunately, we will never go back.
The hotel was a good size. However, it was incredibly dirty. There were no amenities (food) available until after 5:00pm, with the exception of the breakfast buffet. When we one to flower level floor to eat, we saw two mice run out by the food. Unfortunately, we will never go back.
8
Jonathan
8 sep. 2026
·
Stannade 2 nätter
This hotel is very clean and staff are very nice. My one complaint is the noise from room to room. The past 2 times I have stayed here, I could hear the people in the room next to me very clearly. Sound travels right through the adjoining doors. It would be helpful to have some sound proofing in between those doors. Other than that, it is a nice stay!
This hotel is very clean and staff are very nice. My one complaint is the noise from room to room. The past 2 times I have stayed here, I could hear the people in the room next to me very clearly. Sound travels right through the adjoining doors. It would be helpful to have some sound proofing in between those doors. Other than that, it is a nice stay!
6
Michael
5 sep. 2026
·
Stannade 5 nätter
Starting to go down hill
Starting to go down hill
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
november 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-10-25: 105.82478501846313USD
- 2026-10-26: 112.80310037506104USD
- 2026-10-27: 195.8662763092041USD
- 2026-10-28: 164.00871734588623USD
- 2026-10-29: 154.98056507629394USD
- 2026-10-30: 154.9982261355591USD
- 2026-10-31: 178.0094579650879USD
- 2026-11-01: 115.99616176086425USD
- 2026-11-02: 116.00655665344239USD
- 2026-11-03: 117.01670769470215USD
- 2026-11-04: 132.0188457614136USD
- 2026-11-05: 226.28253554534913USD
- 2026-11-06: 219.35165543457032USD
- 2026-11-07: 203.09058987609865USD
- 2026-11-08: 107.56416USD
- 2026-11-09: 120.0171301789856USD
- 2026-11-10: 205.01926987091065USD
- 2026-11-11: 231.90295821990966USD
- 2026-11-12: 158.0225585824585USD
- 2026-11-13: 128.01827390060424USD
- 2026-11-14: 128.01827390060424USD
- 2026-11-15: 113.01613583389282USD
- 2026-11-16: 113.01613583389282USD
- 2026-11-17: 121.01727100708008USD
- 2026-11-18: 116.52784USD
- 2026-11-19: 128.01827390060424USD
- 2026-11-20: 180.0156893295288USD
- 2026-11-21: 335.5308562084961USD
- 2026-11-22: 113.01613583389282USD
- 2026-11-23: 105.02499377700806USD
- 2026-11-24: 110.07851012664796USD
- 2026-11-25: 118.41730833999634USD
- 2026-11-26: 118.43891022613525USD
- 2026-11-27: 115.40738USD
- 2026-11-28: 115.40738USD
- 2026-11-29: 118.41730833999634USD
- 2026-11-30: 118.48212254684448USD
- 2026-12-01: 115.40738USD
- 2026-12-02: 149.2803684399414USD
- 2026-12-03: 1507.2151087597656USD
- 2026-12-04: 1507.2151087597656USD
- 2026-12-05: 1507.2151087597656USD
- 2026-12-06: 117.53683700302125USD
- 2026-12-07: 115.01641749008179USD
- 2026-12-08: 118.48212254684448USD
- 2026-12-09: 116.52784USD
- 2026-12-10: 116.52784USD
- 2026-12-11: 125.88117459991456USD
- 2026-12-12: 149.2803684399414USD
- 2026-12-13: 117.49917261428833USD
- 2026-12-14: 115.14443879867554USD
- 2026-12-15: 118.41730833999634USD
- 2026-12-16: 116.58104543701172USD
- 2026-12-17: 124.02330981079102USD
- 2026-12-18: 134.2809060322571USD
- 2026-12-19: 147.90072USD
- 2026-12-20: 114.7447825340271USD
- 2026-12-21: 113.761208565979USD
- 2026-12-22: 118.48212254684448USD
- 2026-12-23: 115.40738USD
- 2026-12-24: 110.07851012664796USD
- 2026-12-25: 125.88117459991456USD
Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 21 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort; ingen kontantbetalning.
- Boendet förbehåller sig rätten att reservera belopp på gästens kreditkort före ankomst.
- På detta boende finns bland annat följande säkerhetsdetalj: brandsläckare.
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Enligt Hyatts policy besöks gästrummen minst en gång per dygn, även om gästen har bett om att inte bli störd. Försök att förvarna gästen görs innan personalen går in i rummet.
- Poolen är tillgänglig mellan 08.00 och 21.00.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Husdjur tillåts endast i vissa rum (avgifter tillkommer, information om detta under Avgifter). Gäster kan få ett av dessa rum genom att kontakta receptionen direkt med hjälp av informationen i bokningsbekräftelsen.
- Bil behövs inte för transport till och från detta boende.
- Avgift för komplett frukost: USD 10–22 för vuxna och USD 9–15 för barn (ungefärligt pris)
- Avgift för parkering under tak: USD 16 per dag (möjlighet att köra ut och komma tillbaka)
- Avgift för husdjur: USD 60 per husdjur per vistelse
- Inga avgifter tas ut för assistanshundar
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
- Ett värdeförvaringsskåp på rummet finns tillgängligt mot en tilläggsavgift
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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