Name: Rochester Airport Marriott
Address: 1890 Ridge Road West, New York, USA, Northwest Rochester, US
Price range: 124 $–290 $ per night
Rating: 8.33

Was Gäste sagen

Im Rochester Airport Marriott heben Bewertungen die bequeme Lage in der Nähe des Flughafens und Restaurants hervor, zusammen mit einer inkonsistenten Instandhaltung und Ausstattung, einschließlich wiederkehrender Schließungen des Pools oder Whirlpools und längerer Ausfälle der Aufzüge.

Sauberkeit und Zustand der Zimmer variieren: Einige Zimmer sind sauber und komfortabel, andere veraltet, muffig oder reparaturbedürftig, beispielsweise bei Abflüssen und Matratzen. Der Service ist oft freundlich und hilfsbereit, obwohl Gäste gelegentlich von Problemen beim Check-in, Rechnungs- oder Zimmerzuweisungsfehlern und Einschränkungen des Flughafenshuttles in den späten Abendstunden berichten. Das hoteleigene Restaurant und der Coffeeshop erhalten gemischte Rückmeldungen, von angenehmen Mahlzeiten und dem Barbereich bis hin zu Verzögerungen, frühzeitigen Schließungen oder schlechter Qualität. Insgesamt erwartet man Bequemlichkeit, aber eine inkonsistente Instandhaltung und Ausstattung.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Die Bedingungen im Pool und Whirlpool sind unzuverlässig. Es gibt zahlreiche Berichte über Schließungen, kaltes oder grünes Wasser sowie Probleme mit Chemikalien oder der Wartung. Mehrere Aufenthalte waren auch von längeren Aufzugsausfällen betroffen.

Reinigung

Die Sauberkeit ist uneinheitlich: Viele Gäste erwähnen saubere Zimmer, während andere von muffigen Gerüchen, Rauch- oder Marihuanageruch, Schädlingen, Staub, Schmutz oder Problemen mit der Entwässerung berichten. Die Konsistenz der Reinigung variiert.

Zimmer

Der Komfort der Zimmer variiert: Einige Gäste fanden ruhige, komfortable Zimmer, während andere die veraltete Einrichtung, kleinen Badezimmer, dünnen Wände und veraltete oder durchgelegene Matratzen bemängeln. Lärm kann ein Problem in der Nähe des Pools oder des Aufzugs sein.

Dienstleistung

Das Personal wird häufig für seine Freundlichkeit, Hilfsbereitschaft und Professionalität gelobt, wobei reibungslose Check-ins festgestellt wurden. Einige Gäste hatten jedoch Erfahrungen mit unhöflichen oder wenig hilfsbereiten Mitarbeitern, Reservierungs- oder Rechnungsfehlern sowie Einschränkungen des Flughafenshuttles gegen Mitternacht.

Ähnliche Gästebewertungen

10

Shawn

24. Sept. 2025

·

Aufenthalt am 1 Nacht

Managers checked us in quickly and gave us an upgrade. A lot of dining options around. Very nice staff!

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8

Molly

22. Aug. 2024

·

Aufenthalt am 1 Nacht

Front desk was less than helpful upon check-in and check-out but the rest of the hotel made up for it. Rooms were clean and comfortable. Pool and hot tub made my girls' week! On-site restaurant was perfect for a mellow evening with trivia and great service (Italian server was so pleasant and treated my girls like royalty). Airport shuttle was great! I had to return my rental car and the gentleman who picked me up was so friendly and the gentleman who took us early in the morning was pleasant and helpful. If you wanted to leave the hotel, lots of dining options within walking distance too. Would definitely stay again!

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10

Shannon

18. Juli 2025

·

Aufenthalt am 2 Nächte

Checkin process was smooth and easy and the agent was very friendly and attentive. Room was clean and quiet. The courtyard area was a nice place to relax with some coffee. It was nice to stay in a full service Marriott with complimentary coffee and wifi. We had a nice chat with the engineer as well. We would stay here again.

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10

Wendell

13. Sept. 2025

·

Aufenthalt am 1 Nacht

Excellent accommodation. The staff was extremely polite and customer friendly. I would highly recommend this Marriott!! Very well located near plenty of restaurants shopping and entertainment.

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2

Joyce

14. Okt. 2024

·

Aufenthalt am 1 Nacht

Check in was a complete mess. The female front desk staff was not friendly and lack professional etiquette. I was very disappointed on how she handled everything. We waited because rooms where not available and housekeeping was behind. Terrible service. Also the elevator was not working. Just imagine people coming down more from 7th floor with very large suitcases. This is zero star service.

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6

Rebecca

23. Feb. 2025

·

Aufenthalt am 1 Nacht

The gentleman at the front desk tried to be very accommodating for sure. Our first room had no hot water after running the cold water for several minutes. There was no coffee and it looked like it may have not have been completely finished. He quickly moved us to another room, which was kind. The only issue we had was that we were told earlier in the day to call when our flight landed and we had our bags and they would pick us up. Once we did that they said they were sorry, but they were too full and service was ending at midnight. We were stuck. We had to Uber to the hotel. This was very disappointing considering when I called earlier I was told I couldn’t get put on a list and I had to call when my flight came in. So just be careful that when you arrive you have a back up plan in case the shuttle stops running.

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10

Quintesha

28. Aug. 2025

·

Aufenthalt am 8 Nächte

Overall the stay was pleasant. We enjoyed ourselves. Your staff was helpful and friendly especially to my children during a time of transition for our family. We felt more then welcomed and valued. Looking forward to another visit soon .

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6

Sandra

25. Mai 2025

·

Aufenthalt am 3 Nächte

I was late arrival due to a missed connecting flight which shouldn't have been a problem as i had a confirmed reservation. Wrong. I arrived just after midnight only to be told i didn't have a room. I was told that since i booked through a 3rd party vendor, my reservation wasn't confirmed and i would have to work with them to find mydelf a room. I disagreed, as i am a Marriott member AND i had an email directly from their property confirming my reservation. Luckily Chris,the night time mgr, was able to find me a room of someone who had checked out for a wee hour flight out if rochester. He had the room cleaned as best he could with staff that was on...i was just happy to have a bed and clean sheets. But from there, i had minimal service. I was there 3nights/4days and my bed was not made once,towels were not changed out and the coffee downstairs was barely passable. Some person had cleaned out all the creamers and sugar,the lids did not fit the coffee cups and nothing was replaced for hours. We did use the pool and hottub...the area was nicely maintained, the water warm and fresh towels available. The location of the hotel was very convenient for my purposes...so i would stay here again. I would just be hoping the experience i had this time was a one off..although my concern is that it may not be, as i was far from the only one whose reservation was given up. While the room was serviceable,the bed comfortable and the shower had great pressure..the carpet needed vacuumi

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10

Marvin E

10. Nov. 2025

·

Aufenthalt am 1 Nacht

Yes, very good staff. Everything was wonderful.

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2

Denise

31. März 2025

·

Aufenthalt am 1 Nacht

Front desk clerk was rude and not accommodating her into a dirty rule

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Günstige Lage zum Flughafen und zur Autobahn, mit vielen Restaurants und Einkaufsmöglichkeiten in der Nähe, ideal für frühe Flüge. Einige fanden die Gegend weniger fußgängergerecht.

Gastronomie

Das hoteleigene Restaurant und die Bar erhalten gemischte Bewertungen: Einige Gäste haben gute Mahlzeiten und einen guten Service genossen, während andere von Verzögerungen, frühzeitigen Schließungen, schlechtem Kaffee oder minderwertigem Zimmerservice und Frühstück berichteten.

Monat	Durchschnittspreis
Januar	121 $
Februar	122 $
März	126 $
April	121 $
Mai	160 $
Juni	165 $
Juli	153 $
August	156 $
September	156 $
Oktober	171 $
November	135 $
Dezember	122 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $165	16 $276	17 $228	18 $227	19 $212
20 $124	21 $132	22 $141	23 $173	24 $156	25 $232	26 $203
27 $136	28 $148	29 $156	30 $156

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $156	2 $290	3
4 $138	5 $138	6 $165	7 $156	8 $138	9 $185	10 $185
11 $130	12 $139	13 $148	14 $156	15 $138	16 $186	17 $185
18 $129	19 $130	20 $156	21 $148	22 $154	23 $186	24 $186
25 $130	26 $130	27 $138	28 $138	29 $155	30 $186	31 $186

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 Queen-Bett (Mobility Accessible, Roll-in Shower)

Club-Zimmer, 2 Doppelbetten (Hearing Accessible)

Club-Zimmer, 1 King-Bett

Zimmer, 2 Doppelbetten

Zimmer, 1 Queen-Bett

Zimmer, 1 King-Bett

Zimmer, 1 Queen-Bett (Mobility Accessible, Tub)

Executive-Suite, 1 King-Bett

Club-Zimmer, 1 King-Bett (Hearing Accessible)

Club-Zimmer, 2 Doppelbetten

Gästebewertungen

Sehr gut

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

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